BT (British Telecom)

BT (British Telecom) Outage Report in Derby, England

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The latest reports from users having issues in Derby come from postal codes DE72.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derby, England 10/08/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby and Ashbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • carpediememmie Emmie (@carpediememmie) reported from Hathern, England

    @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • kevfletcher72 Kev Fletcher (@kevfletcher72) reported from Heage, England

    @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • staffilad Gee 🌸 (@staffilad) reported

    Getting sick of commentators apologising for bad language... If we've tuned into football I think it's safe to say we ain't arsed about the odd rude word #BHANEW @btsport

  • loopy69lou Lou Keen (@loopy69lou) reported

    @jamclarkey @BT @bt_uk My bad but they was supposed to call me back and check on it. They messed it up not me I'm not paid to mess about with my hub settings.. blive me I'm more than capable but why should I? I didnt ask for BT Digital Voice they upgraded me without a discussion

  • AyakTracks Ayak 🏁 (@AyakTracks) reported

    I WOULD NEVER HAVE BELIEVED THAT IN ENGLAND, IN 2021 @BT_UK & @WeAreOpenreach WOULD TAKE 5 MONTHS TO SORT OUT OUR FIBRE BROADBAND. LITERALLY GIVEN DEC 6TH AS A DATE TO GET IT DONE. I CALLED AUGUST 4TH… AUGUST THE DAMN 4TH I’M SO BEYOND IRRITATED. THEY JUST DON’T CARE

  • TradHomeBaking Lynn Hill (@TradHomeBaking) reported

    @bt_uk Thanks but I’ve done all that. I checked the service in our area and it seems there’s an issue. Could it be that?

  • cloneoaf Keith J (@cloneoaf) reported

    Jenas talking garbage on #btsport There's a kick AND a shirt grab. Totally blind to the latter. I'd stick to presenting the One Show, mate

  • Ange_student Ange (@Ange_student) reported

    @bt_uk No known issues in area.

  • rethanon DT (@rethanon) reported

    @btsport tell Jenas to wake up, he’s awful at commentary, discussing the penalty for Brighton, he totally ignores the fact thst Clark pulls Trossard back, it’s not just the contact with his knee!

  • lovelywife121 monalisa (@lovelywife121) reported

    @millionthtry @bt_uk I think you should just contact Bidentech on Instagram, customer service are not responding, I had to contact them and my account was resolve

  • MeFlyer Flyer (@MeFlyer) reported

    @btsport Jermaine Jenas is got to be the worst PUNDIT on TV how he gets a job on BBC and BT beggars belief complete IDIOT!!!?

  • CraigJ300hno Craig Johnson (@CraigJ300hno) reported

    @bt_uk your app is just awful sort it out. Week after week there’s issues so many customers have the same problem and nothing improves. Paying for a service you CAN’T provide