BT (British Telecom)

BT (British Telecom) Outage Report in Derby, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derby, England 12/09/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent BT (British Telecom) outage reports came from the following cities: Ripley, Heanor, Swadlincote, Nottingham, Ilkeston, Loughborough, Burton upon Trent and Derby.

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City Problem Type Report Time
United KingdomRipley Internet
United KingdomHeanor Phone
United KingdomSwadlincote Phone
United KingdomHeanor Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • carpediememmie Emmie (@carpediememmie) reported from Hathern, England

    @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Morris77 James Morris (@Morris77) reported

    @BTCare why is reception for @btsport so poor on my new bt box? I’m on fibre 100 with you and the Wi-Fi hub is in the same room. This is in SD. Do you purposely make the signal glitchy? Never had a problem with other streaming to the tv.

  • Notorious401 Drago (@Notorious401) reported

    @WittyHandle7 @btsportwwe @arielhelwani When did Vince start cutting him checks? He doesn't work for WWE, he works for BTSport who cover WWE. No different than the time he worked for ESPN who covered UFC, NBA and had him at some of those shows.

  • Ben020990 Ben (@Ben020990) reported

    @btsport please keep @martinkeown5 of the air he is the most biased pundit and nothing bad can be said about arsenal. Least find ex player that can be a good pundit.

  • RichDevall Dickie G (@RichDevall) reported

    Do me a favour and turn the ******* volume down on that Edwards v Usman advert @btsport

  • ashburtonXI Ashburton XI (@ashburtonXI) reported

    @btsport can you turn your ufc advert down, ******* ridiculous

  • lissieann elisabeth spencer (@lissieann) reported

    @bt_uk VILE CUSTOMER SERVICE - 88 year old with lifeline and phone has disconnected and we can’t get through to anyone who can fix. Total duty of care failure.

  • CommonSenceUK TheCommonSense 💎 (@CommonSenceUK) reported

    @btsportfootball Your lady co-commentator is sooooooo bad its beyond a joke now. Get an ex-player in please like Lampard or Redknapp Robbie Earle Alan Smith..??? #VolumeDown #BTsport #Astonvillavsarsenal

  • seaghanMK2 Seánie 🥊 (@seaghanMK2) reported

    @kimberrley @bt_uk You have the right to cancel your order as per the cooling period. That’s what I’d be doing as I totally agree with you here. They’re way out of order!

  • mchahalholden Mark (@mchahalholden) reported

    @bt_uk have issues with the BT Sports app on AppleTV, juddering constantly, not what you expect from how much we pay for this subscription (and it’s not my internet connection)

  • mchahalholden Mark (@mchahalholden) reported

    @bt_uk It’s not the same App. I have a 1G fibre internet connect. The AppleTV’s are wired, I get 950Mbps speed to the AppleTV. Netflix, AmazonTV. iPlayer no issues.. just BT Sports app not working