BT (British Telecom) Outage Report in Derby, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Derby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent BT (British Telecom) outage reports came from the following cities: Ripley, Heanor, Swadlincote, Nottingham, Ilkeston, Loughborough, Burton upon Trent and Derby.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Natalie || #SamBeard || ig envisionvirginracingfan
(@EnvisVirginFan) reported
from
Burton upon Trent, England
@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Michał Narel
(@MichalNarel) reported
from
Castle Donington, England
@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Emmie
(@carpediememmie) reported
from
Hathern, England
@bt_uk Well they weren't and now we have to cancel our plans tomorrow..
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Peter Williams
(@peter1910uk) reported
from
Hatton, England
@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Morris
(@Morris77) reported
@BTCare why is reception for @btsport so poor on my new bt box? I’m on fibre 100 with you and the Wi-Fi hub is in the same room. This is in SD. Do you purposely make the signal glitchy? Never had a problem with other streaming to the tv.
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Drago
(@Notorious401) reported
@WittyHandle7 @btsportwwe @arielhelwani When did Vince start cutting him checks? He doesn't work for WWE, he works for BTSport who cover WWE. No different than the time he worked for ESPN who covered UFC, NBA and had him at some of those shows.
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Ben
(@Ben020990) reported
@btsport please keep @martinkeown5 of the air he is the most biased pundit and nothing bad can be said about arsenal. Least find ex player that can be a good pundit.
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Dickie G
(@RichDevall) reported
Do me a favour and turn the ******* volume down on that Edwards v Usman advert @btsport
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Ashburton XI
(@ashburtonXI) reported
@btsport can you turn your ufc advert down, ******* ridiculous
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elisabeth spencer
(@lissieann) reported
@bt_uk VILE CUSTOMER SERVICE - 88 year old with lifeline and phone has disconnected and we can’t get through to anyone who can fix. Total duty of care failure.
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TheCommonSense 💎
(@CommonSenceUK) reported
@btsportfootball Your lady co-commentator is sooooooo bad its beyond a joke now. Get an ex-player in please like Lampard or Redknapp Robbie Earle Alan Smith..??? #VolumeDown #BTsport #Astonvillavsarsenal
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Seánie 🥊
(@seaghanMK2) reported
@kimberrley @bt_uk You have the right to cancel your order as per the cooling period. That’s what I’d be doing as I totally agree with you here. They’re way out of order!
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Mark
(@mchahalholden) reported
@bt_uk have issues with the BT Sports app on AppleTV, juddering constantly, not what you expect from how much we pay for this subscription (and it’s not my internet connection)
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Mark
(@mchahalholden) reported
@bt_uk It’s not the same App. I have a 1G fibre internet connect. The AppleTV’s are wired, I get 950Mbps speed to the AppleTV. Netflix, AmazonTV. iPlayer no issues.. just BT Sports app not working