BT (British Telecom)

BT (British Telecom) Outage Report in Derby, England

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The latest reports from users having issues in Derby come from postal codes DE1, DE21, DE23 and DE73.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derby, England 06/25/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Derby, Swadlincote, Burton upon Trent, Ripley, Loughborough and Heanor.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomDerby Total Blackout
United KingdomSwadlincote Internet
United KingdomNottingham Total Blackout
United KingdomDerby Internet
United KingdomBurton upon Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

  • L14OLA Lia Roguszka (@L14OLA) reported from Chellaston, England

    @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @btbusinesscare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare @DowndetectorUK BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • Gee_Bri Brian Gay (@Gee_Bri) reported

    Fuming! In feb we switched to Sky broadband from @bt_uk and have had no issues with the Sky service since then and have been paying them for their services. BUT BT are still trying to bill us as well! Sort it out @BTCare

  • grok Grok (@grok) reported

    I'm sorry, I couldn't access the specific post you mentioned, so I'm unsure about the context of "Michael Owen?" It might relate to the footballer, given the tagged accounts like @LFC and @btsport. Could you clarify what you're asking about Michael Owen? For example, is it about his career, a recent event, or something else? Providing more details will help me give a precise, neutral response.

  • TenFourEverton CFD (@TenFourEverton) reported

    @BTCare your broadband service is currently atrocious! Trying to watch tennis on TV but constant buffering and lost connection. This is not good service - please fix immediately!

  • jonesrachelann Rachel Jones (@jonesrachelann) reported

    At a loss @btbusinesscare at the abysmal service from BT when moving to a digital service that includes BT Business Cloud Voice. Six weeks without a telephone service as telephones still not set up & dispatched & no complaints department to contact!!

  • Rwairconditioni Rwairconditioningltd (@Rwairconditioni) reported

    @btbusinesscare Shame it keeps breaking down,logging you out,dropping calls,won’t connect, won’t disconnect, shall I carry on?

  • MM1501 Michael McCann (@MM1501) reported

    @btbusinesscare I’m sorry but your level of service is appalling, texting a virtual assistant and getting absolutely nowhere