BT (British Telecom)

BT (British Telecom) Outage Report in Derby, England

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The latest reports from users having issues in Derby come from postal codes DE23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derby, England 01/02/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent BT (British Telecom) outage reports came from the following cities: Burton upon Trent, Nottingham, Loughborough, Derby, Ilkeston, Ripley, Heanor and Swadlincote.

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City Problem Type Report Time
United KingdomBurton upon Trent Total Blackout
United KingdomBurton upon Trent Internet
United KingdomNottingham Internet
United KingdomLoughborough Wi-fi
United KingdomDerby Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • carpediememmie Emmie (@carpediememmie) reported from Hathern, England

    @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • kevfletcher72 Kev Fletcher (@kevfletcher72) reported from Heage, England

    @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mereridmair mererid m williams (@mereridmair) reported

    Phoned @EE to upgrade a mobile phone b4 Xmas and was offered like 4 like broadband with @bt_uk for slightly less money. After weeks of bad broadband coverage I realise that I wasn't sold like for like. Was on EE's best broadband package,but not on BT's best package. Be careful!

  • inartynroulds inartynroulds (@inartynroulds) reported

    @btsport please advise where and how I can cancel my subscription.

  • JCoops180 John Cooper (@JCoops180) reported

    Premier League game on tonight @btsport @btsportfootball and I want to turn off the bloody awful monotone commentary. Is it not possible to just have crowd noise only?

  • JordanBoxall6 Jordan Boxall 🐮 (@JordanBoxall6) reported

    @bt_uk internet has been down in the PO12 area for over 24 hours now .. when are you going to bother to do anything about it !

  • davehutchinson5 Northern Bull 11052019🍅🥔🥕🥬🌽 (@davehutchinson5) reported

    @bt_uk is there a problem in the WF10 5GB area of castleford constantly losing Internet connection router continually going on and off which is very annoying when trying to do Internet banking

  • SpecsaVARs RKS (@SpecsaVARs) reported

    @btsport @PhilTaylor "Phil Taylor far from his best" is such a stupid comment. he's been retired for years, you expect zidane to be the footballer he once was?

  • PhilFunboy3 Phil Street (@PhilFunboy3) reported

    @bt_uk Broadband slow or non-existent since early hours. Download currently 3.4Mbps upload 2.7Mbps

  • mereridmair mererid m williams (@mereridmair) reported

    If you are an @EE customer and they try and get you to 'upgrade' to @bt_uk for no extra cost - DON'T or check what tariff they're moving you to. Chances are you're being fobbed off with inferior broadband without realising it.

  • 100Gsin20s Josef (@100Gsin20s) reported

    Hello jus wanna say @bt_uk your internet is ****, my grandad can run faster and he’s dead

  • ben_matthews717 Ben Matthews (@ben_matthews717) reported

    Why is the audio on BT Sport so bad? #btsport #WorldSeniorsDarts