BT (British Telecom)

BT (British Telecom) Outage Report in Derby, England

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The latest reports from users having issues in Derby come from postal codes DE1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derby, England 08/28/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby, Loughborough, Burton upon Trent and Swadlincote.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk And now you are billing for phantom calls made while the line was cut , calls in the middle of the night to talking clock and random local number. This is ridiculous. Will be putting another complaint in tomorrow /3

  • ohforfkssake ohforf*@kssake! (@ohforfkssake) reported

    @bt_uk Unless you are an existing customer - once they’ve got you they screw you more and more each year with poor broadband at increasingly disgraceful prices. So much for rewarding loyalty.

  • Bohatahyah HippoBin (@Bohatahyah) reported

    @btsportfootball @btsport how do I turn off BT ultimate on the TV app? It keeps slowing down the feed every time it shows me someone’s scored in another game I don’t want to watch. Most irritating and pointless feature.

  • JensonJones99 Jenson Jones (@JensonJones99) reported

    Robbie Savage the Fred Elliot of football commentary. I say, I say everything twice! In tandem with Ian Darke, the customer every bar person dreads being trapped with. Banal, Inane, boring drivel on acid, just please SHUT UP!! #MUNSHE #BTSport #Europaleague

  • DeanMcCluskey2 Dean McCluskey (@DeanMcCluskey2) reported

    @bt_uk your broadband is utter pish ! My mobile is faster. I should never have switched to this garbage !

  • MUFC_ReTweet Adnans Chicken Lunch (@MUFC_ReTweet) reported

    @ManUnitedYouth @btsport @RobbieSavage8 ‘Cause I’ve been moaning for years about how crap he is when #mufc play & any chance he might get niggled by it then job done !

  • Duffy81 Fly you fools! (@Duffy81) reported from Glasgow, Scotland

    @bt_uk hey; our broadband has been out since 11am and was to be fixed by 1900 today...current update is Monday at 2315...what's the issue as this is needed for work etc..

  • IOMnad IOMDaveK (@IOMnad) reported

    Who on earth do @btsport think tunes in to @btsportfootball on a European game night wanting to hear Robbie Savage on commentary?? Certainly never me, and from the sound of Twitter, nobody else!! #MUNSHE Come on, we pay our money and we deserve better!!

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk @bt_uk you just closed the complaint, called the wrong number, got housemate to sign off on it being fixed, and no offer of compensation for logging it incorrectly or sending an engineer who just cancelled on way to job. /1

  • Emjayeff6 MF (@Emjayeff6) reported

    @bt_uk @bt_uk My sister who lives alone & suffers with breathing difficulties still has no landline, no wifi & no mobile signal 10 days later & no answers. Disgusting service BT