BT (British Telecom)

BT (British Telecom) Outage Report in Derby, England

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The latest reports from users having issues in Derby come from postal codes DE23 and DE1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derby, England 10/30/2025 00:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ripley, Ilkeston, Swadlincote, Derby, Loughborough and Ashbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham E-mail
United KingdomRipley Internet
United KingdomNottingham Phone
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • carpediememmie Emmie (@carpediememmie) reported from Hathern, England

    @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zebedee1 Tony Hinks (@zebedee1) reported

    Dear @btsport please will you mute that idiot @RobbieSavage8 for the second half. He knows nothing about football

  • charlottehague Charlotte Hague (@charlottehague) reported

    @andyurwin84 @bt_uk IMO BT is overpriced, I think my bill used to be about £40-£50 a month, mine is with a discount for being an EE contract customer but I’m sure that’s the fibre plus

  • lamayneski Bonzo Maynes (@lamayneski) reported

    @btsport there are very few goals in soccer that look better from any other angle than the standard match camera. Why producers insist in showing replays from obscure **** angles is beyond me. #btsport #MUFC

  • luu_bluu LuuBluu (@luu_bluu) reported

    Sorry guys, for my stream crashing the last 3 days! 😭 pay alot a month for good Internet and yet it seems to be **** the last few months. 😭 @bt_uk please sort it out!

  • MrHotbuttuk Mr HB (@MrHotbuttuk) reported

    @bt_uk Absolute garbage ! I claim my £100

  • tomlikeafox Tomlikeafox (@tomlikeafox) reported

    @iammicah201 @bt_uk It’s been a decade since I stopped using them and they clearly haven’t changed. Utter garbage.

  • charlottehague Charlotte Hague (@charlottehague) reported

    @andyurwin84 @bt_uk It’s ridiculous! I’m with EE now, I know they’re all the same etc but I’m sure I got mine installed within 2 weeks of moving in, with a whole line needing installed & it’s never had an issue either!

  • Swanherbie Gareth Herberg 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🍀 (@Swanherbie) reported

    @bt_uk Hi, still having issues very poor 4g coverage here so struggling to access internet. Have been informed by neighbours that an external line was damaged nearby on Tues am. Been told “hopefully” be sorted tomorrow

  • dibsy7 Andy Dibble (@dibsy7) reported

    @bt_uk It goes red, purple and an orange colour before returning to blue lights. Not sure about the hybrid connect package but both mobiles on EE network.

  • GuyP89 Guy Powell (@GuyP89) reported

    @jackAJmorgan @btsport I wanted to but I think my laptop has hdmi issues. Feels like 2015 up in here...