BT (British Telecom) Outage Report in Ripley, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ripley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ripley, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Heanor, Nottingham, Ilkeston, Matlock, Sutton in Ashfield, Mansfield, Ripley and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Heanor |
Phone | |
| Heanor |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Gardner
(@Gardnerssss) reported
@btsport Not quite @joelbagan but not bad
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CJ
(@jonesboii93) reported
@bt_uk the Internet has been down now since about 8pm it's now 1.30am any idea how long it's going to take to be able to fix this ?
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PWintz
(@PwintzT) reported
@bt_uk can you guys help me understand why I am paying £58 for 300mb broadband? When a quick look on your website says its £54 for 900mb Feeling like I've been had right over...
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Holderness & Hornsea Gazette
(@HoldernessNews) reported
There seems to be a problem with the local landlines in Withernsea at the moment, so apologies if anyone can't get through to our office! @btbusinesscare
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geefunk
(@thegeefunk) reported
@bt_uk we’re upgrading to full fibre today. However for some reason you have cut off our existing broadband from midnight last night, meaning my wife cannot work from home today. It has cause a LOT of stress this morning. Not great for a new customer
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Sophie Farquharson
(@sfarq11) reported
@bt_uk so, your engineer didn’t connect us properly last week, your system said we should have an engineer to fix today, but it was mysteriously cancelled and has had to be rebooked. This is a joke as it was messed up from the start. Now paying for something we don’t have.
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yoyo 11
(@yoyo1154619426) reported
@bt_uk The engineer came today, the whole street is down. The roadworks messed up the fibre cables. The engineer said he will be back to fix it in 40 mins but didn't arrive.... I'm really struggling
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Rob Debenham
(@Debbo74) reported
@bt_uk you are an absolute disgrace and should go out of business. Staff can’t do as they promise and customer service is non existent
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Hornburger
(@rehpotsirhcmij) reported
@IsabelOakeshott @bt_uk Says someone who clearly has no understanding of how inflation is calculated. The inflation rate doesn't reflect my experience with one single service. Poor me me me. One tweet that says so much.
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Elliot Pike
(@ElliotcPike) reported
@bt_uk Never use BT they just signed me up made me wait 2 weeks told me they were activating it today then sent me an email saying they r cancelling because some1 isn't moving. I didn't call me don't know who they called but now im going to have to wait another 2 weeks