BT (British Telecom) Outage Report in Ripley, Derbyshire, England
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The latest reports from users having issues in Ripley come from postal codes DE5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ripley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Ripley, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Ripley, Nottingham, Mansfield, Matlock, Kirkby in Ashfield and Tibshelf.
City | Problem Type | Report Time |
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Total Blackout | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi | ||
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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chris holmes (@chrish11072) reported from Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Craig Hammerton (@CraigHammerton) reported from South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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James Baker (@james7baker) reported from Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Simon Ferrar (@simon_ferrar) reported from Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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James Baker (@james7baker) reported from Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker (@james7baker) reported from Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Gav (@Gav1981) reported from Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Darren (@DistantEcho67) reported from West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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James Baker (@james7baker) reported from Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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b (@shelbybol) reported from Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Joanna (@craftyandcute) reported from Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Zoe Harrison (@zcherrybaby) reported from Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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James Baker (@james7baker) reported from Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Martin King (@MartinK1ng) reported from Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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James Baker (@james7baker) reported from Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Woolhead (@MrJakeWool) reported
2/2 Simply cancelled a home move, cancellation was done but now I can’t get any service back and someone’s not updated my account. Meaning I keep getting through to departments that can’t do anything. @bt_uk please sort this out
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jordan (@J_Smyth7) reported
@bt_uk my network speed has been less than 1mb all day despite it usually being 40mb. Is there something wrong with the service in the Hertfordshire area? The BT status page says no current known issues. I texted the help number my landline and it said there was no known account
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Chris 🕷 (@imageplotter) reported
So, @bt_uk unable to communicate internally, claiming to have no contact with @TalkTalk , one of its own businesses and both companies charging the customer for a service provided only once. What does @Ofcom say in these cases?Hilarious inadequacy, shirty customer service. Fail.
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported
@bt_uk To reiterate, I'm looking to renew my SIM only contract (I've been out of the original deal for years) and as I'm planning on upgrading my phone to a 5G handset in December, figured I'd take a look at what SIM only deals you have. I found one that suits but when I sign in to my
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Lisa Phelan (@LisaPhelan71) reported
@bt_uk Yes but so far you’ve only sorted half the problem. Sincerest good luck to all new BT customers out there… cause you are sure a Sh1t gonna need it, that and a gallon of wine to handle interacting with their call centre. Swimming in treacle!
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Mark butler (@butnothin) reported
@bt_uk hello, please can someone help me.. I have been 9n hold for over 30 minutes 🤦🏻
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Lisa Phelan (@LisaPhelan71) reported
@bt_uk Don’t do it! You’ll get no hub, & customer service will transfer your call to India. You’ll moan on Twitter, then they’ll finally order replacement hub, only to find they haven’t transferred your land line so nobody can call you. They then can’t rectify that!
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Chris 🕷 (@imageplotter) reported
@dc_photographs @bt_uk @thameswater Yes, I'm just the stupid customer who pays. Contract signed, responsibility is with others.
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Gary Mackenzie (@harlequin_1963) reported
@bt_uk If we switch off our broadband routers for that amount of time, it has to resynch every time you switch it on, so your speed will suffer. And BT broadband speed where I live is so poor that any lower means no streaming.
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Richard (@bazmatti) reported
@bt_uk internet down for whole neighborhood since Thursday 9am, not getting anywhere with support. Can you help?