BT (British Telecom)

BT (British Telecom) Outage Report in Hucknall under Huthwaite, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hucknall under Huthwaite, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hucknall under Huthwaite and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hucknall under Huthwaite, Nottinghamshire, England 05/13/2025 21:10

May 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hucknall under Huthwaite, Nottinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Matlock, Chesterfield, Mansfield and Ripley.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham E-mail
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hucknall under Huthwaite, England

Latest outage, problems and issue reports in Hucknall under Huthwaite and nearby locations:

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DBudgen7 David budgen MBE #MCFC #CTID 💙💙 (@DBudgen7) reported

    @bt_uk @Ofcom What is your input on this??.. Because I'd seriously like you involved..in reporting an incompetent service provider

  • AndrewJFrizzell 𝔸𝕟𝕕𝕪 𝔽𝕣𝕚𝕫𝕫𝕖𝕝𝕝 (@AndrewJFrizzell) reported

    .@BTSport whats going on with the app? I’ve had to re login five times today trying to watch @btsportrugby @ChampionsCup

  • TheBlackSmudge Otherwise, Squid Incoming... (@TheBlackSmudge) reported

    @bt_uk these companies don't respect you, they certainly think you're an idiot, in fact they probably hate you. the longer you stay out of their contracts the better.

  • sharon42409998 sharon (@sharon42409998) reported

    @bt_uk I’m furious, spent 1 hour on the phone today ,after feeling I’ve been pushed into a package which I wasn’t given the full information. I opened a complaint, within hours I’ve been told the complaint been closed? I’ve had no contact from yourselves to discuss an outcome .

  • bamxbam89 Gemma Craig (@bamxbam89) reported

    @bt_uk Had issues with my bt box. The TV repeatedly turns on and off. 2 TV’s have broken and we’re now on our third. It’s clearly a box issue and not a TV issue. We had a new box a few months ago but it’s still happening. Currently paying £80 a month for this. How do I cancel?

  • Becky_Ives_ Becky Ives (@Becky_Ives_) reported

    @MikeKeegan_DM It’ll be on the @btsport app, which you can watch on your data (not internet!) or the @TheVanaramaNL have started a streaming service which is in play today! There’s options!! Goodluck!

  • Katy03062668 Katy (@Katy03062668) reported

    @bt_uk 4 weeks with no internet, work from home with son with severe behavioural problems who uses YouTube to relax and focus. A single cable broken but 6 fix dates not delivered on by BT, and giving contradictory and misleading information. Not happy with BT customer service!

  • UK_DC_One Dave (@UK_DC_One) reported

    The problem with watching @WWE live on @btsport is that there are FAR to many adverts. Literally. It's so annoying. They need to go one full match, break, one full match. Repeat sequence, OR, go ad free again. It's almost unwatchable. Luckily I can watch on catch up and skip them

  • CatriRose Rosie (@CatriRose) reported

    @bt_uk That’s fine, except BT told me I had to pay £14/m and that was my only option and were happy for me to cancel my whole contract. It was only when I googled I found out the alternative. Clearly HT happy to rip off unknowing customers

  • CatriRose Rosie (@CatriRose) reported

    @bt_uk Hi Dee, I spoke to BT on the phone and they want £14 extra a month (I am paying £30/m so 50% increase) to make sure I have wifi in every room. I am still within my 14 day cancellation period and BT would rather me cancel & go with Sky than give any better price!