BT (British Telecom) Outage Report in Horsley, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Horsley, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsley, England
Latest outage, problems and issue reports in Horsley and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk And now you are billing for phantom calls made while the line was cut , calls in the middle of the night to talking clock and random local number. This is ridiculous. Will be putting another complaint in tomorrow /3
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ohforf*@kssake!
(@ohforfkssake) reported
@bt_uk Unless you are an existing customer - once they’ve got you they screw you more and more each year with poor broadband at increasingly disgraceful prices. So much for rewarding loyalty.
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HippoBin
(@Bohatahyah) reported
@btsportfootball @btsport how do I turn off BT ultimate on the TV app? It keeps slowing down the feed every time it shows me someone’s scored in another game I don’t want to watch. Most irritating and pointless feature.
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Jenson Jones
(@JensonJones99) reported
Robbie Savage the Fred Elliot of football commentary. I say, I say everything twice! In tandem with Ian Darke, the customer every bar person dreads being trapped with. Banal, Inane, boring drivel on acid, just please SHUT UP!! #MUNSHE #BTSport #Europaleague
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Dean McCluskey
(@DeanMcCluskey2) reported
@bt_uk your broadband is utter pish ! My mobile is faster. I should never have switched to this garbage !
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Adnans Chicken Lunch
(@MUFC_ReTweet) reported
@ManUnitedYouth @btsport @RobbieSavage8 ‘Cause I’ve been moaning for years about how crap he is when #mufc play & any chance he might get niggled by it then job done !
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Fly you fools!
(@Duffy81) reported
from
Glasgow, Scotland
@bt_uk hey; our broadband has been out since 11am and was to be fixed by 1900 today...current update is Monday at 2315...what's the issue as this is needed for work etc..
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IOMDaveK
(@IOMnad) reported
Who on earth do @btsport think tunes in to @btsportfootball on a European game night wanting to hear Robbie Savage on commentary?? Certainly never me, and from the sound of Twitter, nobody else!! #MUNSHE Come on, we pay our money and we deserve better!!
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk @bt_uk you just closed the complaint, called the wrong number, got housemate to sign off on it being fixed, and no offer of compensation for logging it incorrectly or sending an engineer who just cancelled on way to job. /1
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MF
(@Emjayeff6) reported
@bt_uk @bt_uk My sister who lives alone & suffers with breathing difficulties still has no landline, no wifi & no mobile signal 10 days later & no answers. Disgusting service BT