BT (British Telecom) Outage Report in South Normanton, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Normanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near South Normanton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Chesterfield, Ilkeston and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Chesterfield |
TV | |
| Chesterfield |
Phone | |
| Chesterfield |
Phone | |
| Chesterfield |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near South Normanton, England
Latest outage, problems and issue reports in South Normanton and nearby locations:
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Levey
(@levey_chris) reported
@bt_uk Is bt sports down?
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🦅Abomination Gaming🦅
(@XboxOneReece) reported
@bt_uk Thank you. I'd appreciate that. Your engineer was kind enough to tell me that if the problem persists, he would need to visit again.
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Bella Caridade-Ferreira
(@bella_caridade) reported
Almost 2 weeks without broadband. @bt_UK and @WeAreOpenreach continue to f**k up. Just been told that fibre team will let them know by Friday what the problem is... no mention of a fix yet. I'm tweeting every hour to shame them into fixing the mess. #dreadfulcustomerservice
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Jenny Green
(@Jenny_T_Green) reported
Frustrated is the word! @bt_uk trying with no success to contact the network re-arrangement team. The phone line has been closed for three days and nobody on any other number I contact can direct me to the relevant dept. Ridiculous!
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Louise Edwards
(@LouiseEdwards63) reported
@dundeeham @bt_uk Same here, there was an eta on the fix earlier for approx 11am but when i checked an hour ago, this had been removed. Outages happening too often so I am going to switch providers. I've had no internet since last night.
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Deb
(@debbunt) reported
@piponthecommons @bt_uk Not good. In fact I’d go so far as to say, bad
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Sandra Bloys
(@SandraBloys) reported
@bt_uk another day wasted waiting for my broadband to be fix. Waited for an engineer between 8am-1pm. Then when you call they say they have no record of an appointment. This has now been going on for 10 days.
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Marshalls
(@treesurgeon47) reported
@bt_uk my email keeps breaking down on my mobile devices. Not responding to server apparently. Keeps telling me to check settings. How do I fix this and stop it from happening?
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Edwin Fuller
(@EdwinFuller1) reported
@bt_uk I don't know if I will be able to have time to call, we are due to be set up for broadband on the 5th, if it doesn't go through I suppose I could order from another company as I don't have time to fix mistakes that are not ours.
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A2Z Limos
(@limousinegroup) reported
@BTBusiness your BT #broadband service is pathetic and @btbusinesscare team is no help at all. Avoiding not to send out an engineer to fix the issue.