BT (British Telecom)

BT (British Telecom) Outage Report in South Normanton, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in South Normanton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in South Normanton, Derbyshire, England 01/21/2025 03:50

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near South Normanton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Matlock, Chesterfield, Mansfield, Nottingham, Tibshelf, Ripley, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Internet
United KingdomChesterfield Internet
United KingdomMansfield Internet
United KingdomChesterfield Internet
United KingdomMansfield E-mail
United KingdomChesterfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near South Normanton, England

Latest outage, problems and issue reports in South Normanton and nearby locations:

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dannynic Danny Nicholson (@dannynic) reported

    @bt_uk Been getting Broadband issues over past few days. SS9 postcode. Several dropouts today already, slow download speeds. Any known issues?

  • InterSol32 Inter Sol (@InterSol32) reported

    @bt_uk Hi BT the issue is with BT. When I used any other Internet provider I can access @hushmail it is only when using #BT that the application #TimesOut..@hushmail have already set out the issue is solely #BT

  • Desmocorsenet Desmocorse (@Desmocorsenet) reported

    @bt_uk You have sent me a price increase so I have a right to cancel die to change of contract

  • neilmlomax Neil Lomax 📻🎧🎤 (@neilmlomax) reported

    @carljcj @bt_uk You as well Carl, we’ve just moved to BT , router received, no service yet , one week later and THREE date cancellations . Still no broadband . Someone tell me how much money they invested in those glossy ads about brilliant BT broadband 🤔

  • h_power1 Helen Power (@h_power1) reported

    Day of spam calls today, three from 01606 869622 saying fraudulent issues on my @bt_uk broadband and one 01825 641255 saying from @AmazonUK saying I've been debited for an iPhone #phishing #becareful

  • seanfromtheband Sean Redmond (@seanfromtheband) reported

    @bt_uk just had a look, even the top one id chew through that data in just over a week, looking for more of a pay as you go solution as its just for a month as i have a big 4G router with sim slot i can put the sim into etc :)

  • neilmlomax Neil Lomax 📻🎧🎤 (@neilmlomax) reported

    @bt_uk We’ve been told nothing !! Just a standard‘we’ve got to change some dates’ generic email . A very shoddy start BT, I’m just flabbergasted after the problems I’ve had with previous broadband provider. What is going on ?

  • seanfromtheband Sean Redmond (@seanfromtheband) reported

    Shout-out to Ash J from @bt_uk . Moving mountains to make sure I get issues sorted. That's customer service done right.

  • somebloketweetn someblokeinwords (@somebloketweetn) reported

    @BTCare - please contact me. OpenReach van appears this morning and service is up and down from then on. Not the first time.

  • somebloketweetn someblokeinwords (@somebloketweetn) reported

    @bt_uk Thanks, Luke. Could you please confirm cabinet works in my postcode area via DM? I’ve had loss of service 3 times this morning yet status check showed nothing each time.