BT (British Telecom) Outage Report in South Normanton, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Normanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near South Normanton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Matlock, Chesterfield, Ilkeston, Mansfield, Alfreton, Derbyshire, Ripley and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Matlock |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near South Normanton, England
Latest outage, problems and issue reports in South Normanton and nearby locations:
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Tigg
(@PhilTigg) reported
@bt_uk One of your colleagues already replied and we've shared DMs. The point was there was an appointment to call and no one did. Customer service satisfaction is very low at the moment.
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Adrian howard
(@Adrianhoward21) reported
@bt_uk Yes you are have a resolution date of the 4th Jan.
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Ali Dixon
(@Ali_J_Dixon) reported
@bt_uk The problem is I need a BT account to log in to enable me to watch by sport on my iPad or phone. I can watch on tv, however I don’t have a BT account do what am I supposed to do?
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⧖ #TransRightsAreHumanRights ⧖🌐💚 ⚫
(@cgiAlexis) reported
@VamboRools @bt_uk Unlucky, my previous house I went from ADSL+ to fibre in the same day with BT and I only had to wait 5 days for it UK Government internet policy is terrible
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Lilywhite Lilith
(@VamboRools) reported
@cgiAlexis @bt_uk Be careful what you wish for. Three weeks of no phone and intermittent WiFi, BT had to give a temporary telephone number until they could sort it. Engineer was rude and unhelpful. The whole thing cost a fortune and it’s still not right.
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Will
(@Will_Hindmarch) reported
Honestly virgin media internet is shocking, Can @bt_uk please make the 900mbps internet speed in my area so I can switch, meant to get 352mbps from @virginmedia. not even getting 20mbps. Poor as per usual.
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Marshalls
(@treesurgeon47) reported
@bt_uk That’s all I get. Apologies for the complete lack of service. Your good at that. Hopeless at fixing faults
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Lesley Hedges
(@leshed) reported
@bt_uk As no-one else( including your CEO's office)can seem to help, I have no faith that you can either. I will just try and make people aware of the bad service given by @bt_uk
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Shahid Kamal Ahmad
(@shahidkamal) reported
No BT Infinity service from around 11pm last night @bt_uk, not exactly great timing, particularly during tier 4 lockdown. Any update would be appreciated.(Normally your service is excellent)
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mark burton
(@cheesy40) reported
BT meant to have the monopoly for broadband but can’t even get the simplest of things right 🙄 and am a new customer JOKERS #nointernet #3weeksnow and now saying it’s not going live on the 11th @bt_uk @Ofcom @btcomplainer