BT (British Telecom) outages and service status in Matlock, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Matlock, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 27, 9:06 AM GMT+1.
- Internet (60%)
- E-mail (20%)
- Wi-fi (20%)
The latest reports from users having issues in Matlock come from postal codes DE4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Matlock, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Matlock, and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 20 hours ago |
|
Matlock
|
5 days ago | |
|
Ilkeston
|
Internet | 5 days ago |
|
Chesterfield
|
Wi-fi | 11 days ago |
|
Matlock
|
Internet | 15 days ago |
|
Ilkeston
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Alex Lewis Burton (@MightyBurton) reported from Chesterfield, EnglandHave @btsport never seen anyone block a shot before? *******
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Keir (@KeirNFFC) reported from Hucknall under Huthwaite, EnglandRobbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Tony Lormor (@mybriteside) reported from Heanor and Loscoe, EnglandAgain, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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chris holmes (@chrish11072) reported from Matlock, England@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker (@james7baker) reported from Derbyshire, EnglandIf you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Martin Roome (@MartinKunRoome) reported from Derbyshire, England@bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.
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Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Kev Fletcher (@kevfletcher72) reported from Heage, England@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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🌱💙Helen (@BrambleMum) reported from Matlock, England@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dwain Driver (@TrainDriver1982) reported@bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT
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John O'Connor (@thereal_JOC) reported@bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.
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Ralph Hardwick (@HardwickRalph) reported@bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.
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Teds (@Tedtalks13) reported@bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements
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Dr Craig Johnston (@DrCEJohnston) reported@bt_uk just moved in to a property which you assured us had broadband - it doesn't. An engineer can't come out until the 7th. So, a week with no Internet or TV. Complaint incoming
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Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported@neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.
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mark stratford (@stratfordmark) reported@bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!
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WTF...😂 (@Aliens2back000) reported@bt_uk I've been a long-time BT TV customer, but with only the BBC left for news (versus Sky's 10+ channels), I need better choices. Enough is enough! Please expand your news lineup or risk losing subscribers. Waiting..
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PS1984 (@Awaken1984) reported@bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.
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Chris Fletcher (@Get_Fletch) reported@bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me