BT (British Telecom) outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Matlock, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, and Ripley.

City	Problem Type	Report Time
Ilkeston	Wi-fi	4 hours ago
Ilkeston	Internet	11 days ago
Chesterfield	Internet	17 days ago
Ilkeston	Internet	20 days ago
Ilkeston	Internet	24 days ago
Ripley	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  James Baker (@james7baker) reported 3 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

• 
  Andy Morgan (@andy_morgan1956) reported 7 minutes ago from Somercotes, England

  @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

• 
  Andy Morgan (@andy_morgan1956) reported 10 minutes ago from Somercotes, England

  @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 14 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Simon Ferrar (@simon_ferrar) reported 18 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  James Baker (@james7baker) reported 19 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Stephanie Woodward (@steph_woodward1) reported 25 minutes ago from Hucknall under Huthwaite, England

  @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

• 
  Jason Fage (@jfagej) reported 28 minutes ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  karl (@Khanson33Karl) reported 31 minutes ago from Ironville, England

  @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

• 
  Richard Cusack (@RichardCusackBM) reported 33 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  Call the Martini Police (@JohnBarcock) reported 36 minutes ago from Barlborough, England

  Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

• 
  Andy Morgan (@andy_morgan1956) reported 38 minutes ago from Somercotes, England

  @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

• 
  Kev Fletcher (@kevfletcher72) reported 40 minutes ago from Heage, England

  @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

• 
  James Baker (@james7baker) reported 41 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  Wendy Kirkland (@JazzKittenWendy) reported 43 minutes ago from Chesterfield, England

  What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 47 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Jason Fage (@jfagej) reported 48 minutes ago from Chesterfield, England

  @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

• 
  Anne Ruddock (@AnneRuddock) reported 48 minutes ago from Heanor and Loscoe, England

  @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

• 
  Lindsey (@ljt_letstalk) reported 57 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  James Baker (@james7baker) reported 59 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SG (@ScouseSG) reported 48 seconds ago

  @Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.

• 
  Large Vodka (@mizmuggle) reported 57 seconds ago

  @bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough

• 
  Kerry Sumner (@MinsterStudios) reported 3 minutes ago

  @bt_uk Yes I have done and I’ve rang you. Also rang twice previously before installation. Still sending my personal information to an ex partner not to mention I cannot access a god damn thing to do with MY account

• 
  Sev (@Sevka_T) reported 4 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

• 
  Large Vodka (@mizmuggle) reported 5 minutes ago

  @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 10 minutes ago

  @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.

• 
  Stephen Sharples (@sharpysharps) reported 10 minutes ago

  @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.

• 
  H Paul O'Donnell (@HPaulODonnell) reported 14 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.

• 
  Janet Davies (@cisnegirl) reported 14 minutes ago

  @WeAreOpenreach @WeAreOpenreach have compromised our fire safety compartmentation in a block of 28 flats when installing full fibre in 2024 but award a Double Gold to their Health and Safety team! Details left on your answering service that @bt_uk directed me too but no reply.

• 
  Changeling64 (@64outsider) reported 14 minutes ago

  @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR