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BT (British Telecom)

BT (British Telecom) outages and service status in Matlock, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Matlock, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 17, 9:00 PM GMT+1.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Matlock, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Ilkeston, and Ripley.

CityProblem TypeReport Time
Chesterfield Internet 5 days ago
Ilkeston Internet 8 days ago
Ilkeston Internet 12 days ago
Ripley Internet 17 days ago
Chesterfield Internet 1 month ago

Nearby cities with recent reports

Chesterfield

1 recent signals

5 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • shelbybol
    b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • MightyBurton
    Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • CraigHammerton
    Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • MartinKunRoome
    Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Gharri74
    Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • zcherrybaby
    Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • JazzKittenWendy
    Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • __DanRobinson
    Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • andy_morgan1956
    Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • Charlotte_halll
    Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • simon_ferrar
    Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_carson101
    andy carson (@andy_carson101) reported

    @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

  • SpawnSoul
    . (@SpawnSoul) reported

    How does one leave their contract with @bt_uk and their third world internet speeds? We have had five engineers out and the speeds are still slow. The worst ISP ever.

  • SuperSparkyDuck
    SparkyDuck 🐸 (@SuperSparkyDuck) reported

    @bt_uk do your executive complaints team just ignore emails requesting I be contacted? Ive requested calls twice in the space of two days and neither have happened. My internet is still down. Its been 3 weeks. Sort. It. Out.

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @Walesguy2 @bt_uk Mark, it's been a known issue for months.

  • bailey_toby
    TobyBailey - will follow back (@bailey_toby) reported

    @Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!

  • phillyonskem
    The Real Philip Lyon (@phillyonskem) reported

    i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

  • ladylittler
    Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported

    @bt_uk I still need my mobile to be able to do this! The system won’t let me in on our login: saying incorrect when we know it isn’t. An update would be nice

  • JacobPeoplee
    Jacob People (he/him) 💙 (@JacobPeoplee) reported

    Our internet and landline aren't working. I've text in and it said no issue but there clearly is @bt_uk

  • MinsterStudios
    Kerry Sumner (@MinsterStudios) reported

    @bt_uk very disappointed that no one has been in touch regarding my complaint or actioned anything at all. The executive team were supposed to get back to me yesterday