BT (British Telecom) outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Matlock, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, and Matlock.

City	Problem Type	Report Time
Ilkeston	Internet	5 days ago
Ilkeston	Internet	10 days ago
Chesterfield	E-mail	11 days ago
Chesterfield	E-mail	11 days ago
Matlock	E-mail	11 days ago
Ilkeston	Wi-fi	18 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  James Baker (@james7baker) reported 1 minute ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  leigh.butler 💙 (@barmylad34) reported 3 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

• 
  Andy Morgan (@andy_morgan1956) reported 9 minutes ago from Somercotes, England

  @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

• 
  Martin King (@MartinK1ng) reported 12 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  Jason Fage (@jfagej) reported 14 minutes ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 15 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  Wendy Kirkland (@JazzKittenWendy) reported 22 minutes ago from Chesterfield, England

  @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

• 
  Alex Lewis Burton (@MightyBurton) reported 25 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  Gav (@Gav1981) reported 26 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  James Baker (@james7baker) reported 27 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

• 
  Kev Fletcher (@kevfletcher72) reported 27 minutes ago from Heage, England

  @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

• 
  Richard Cusack (@RichardCusackBM) reported 28 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  b (@shelbybol) reported 36 minutes ago from Derbyshire, England

  @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 47 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Bonnies29 (@sam_bon) reported 50 minutes ago from Derbyshire, England

  @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

• 
  James Baker (@james7baker) reported 54 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Simon Ferrar (@simon_ferrar) reported 55 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  Joanna (@craftyandcute) reported 58 minutes ago from Derbyshire, England

  Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

• 
  James Baker (@james7baker) reported 59 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 59 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 8 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  paul_archer (@paul_archer) reported 9 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  grace hooper (@messalinahooper) reported 9 minutes ago

  @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

• 
  💫Adam👀 (@The_Change_666) reported 11 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  read steel ball run (@booker213) reported 20 minutes ago

  @bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.

• 
  Simon Blake (@BlakeUnit) reported 20 minutes ago

  @jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor

• 
  Claire Pulls Pints (@LandladyClaire) reported 20 minutes ago

  @bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 26 minutes ago

  @jonboy_103 @bt_uk And not a word from them appalling service

• 
  Chris (Christina) (@GalanthusA) reported 26 minutes ago

  @scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.

• 
  john littler (@jonboy_103) reported 26 minutes ago

  @bt_uk hi , I’m having problems logging into my BT webmail at the moment? It was ok earlier this morning ?