BT (British Telecom) Outage Report in Matlock, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Phone | |
| Chesterfield |
Wi-fi | |
| Chesterfield |
TV | |
| Chesterfield |
Phone | |
| Chesterfield |
Phone | |
| Chesterfield |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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pallavi nawghare
(@PallaviNawghare) reported
@bt_uk your wifi is kicking me out every 5 minutes. Can you pls help ? The signal appears strong on laptop but it eventually kicks me out every 5 minutes. Feels like i wasted my money.
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Richard
(@bazmatti) reported
@bt_uk internet down for whole neighborhood since Thursday 9am, not getting anywhere with support. Can you help?
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Matt White 🎙️🏁
(@MattWhiteRacing) reported
from
Bedford, England
Supercars was due on @btsport 1 in the morning but its been bumped to Extra 2 so they show repeats, get your **** together BT!!! Ridiculous
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JoeTDC
(@_joetdc) reported
Had weird issues on my expensive @bt_uk fibre connection since last Weds. Bandwidth fine (could stream and download ok) but semi-intermittent latency on tons of web requests (took seconds). Turned off ipv6 and back to normal. Anyone know what that means the underlying cause was?
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Lesley
(@lesley219) reported
@bt_uk No they’re not. They read scripts and brush us off. We get a lousy service from our isp, nothing like we’ve had before and they think it’s service. BT need to up their game for their customers otherwise we’ll have to look into other routes to get back what we had before.
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Charlotte
(@twitta_charlie) reported
@bt_uk They knew what they were coming here for and everyone knows what time it gets dark. If they weren’t going to turn up in time to do the job before it got dark then that’s poor planning. I am not rearranging the appointment, I have cancelled my contract as it’s not been activated.
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No one
(@sothisis2021) reported
@bt_uk I’m not stupid, I’m just making a point that your line is shocking and that you don’t share fault information with them!
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David Austin
(@van_and_a_man) reported
@btbusinesscare Fault is in the road apparently. Advisor said they can’t get rid of the broadband section of the payment without signing them up 2 new contract. If they cancel all they will lose their landline number, so they have to pay £50pm 4 bb that doesn’t work and no incoming calls. So bad
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‧͙⁺˚*･༓☾i love toni storm☽༓･*˚⁺‧͙
(@llCONlCS) reported
@btsport how am I supposed to update my card details if your site is down??? This is ridiculous. Fix your ****!!!!
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk Can you fix my phone line ? It’s been 6 months now .should have used @SkyUK . @OpenreachHelp tell me you haven’t bothered to escalate the issue yet ….. #worstservice