BT (British Telecom) outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Matlock, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, and Matlock.

City	Problem Type	Report Time
Ilkeston	Total Blackout	2 days ago
Chesterfield	Wi-fi	2 days ago
Chesterfield	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Andy Morgan (@andy_morgan1956) reported 35 seconds ago from Somercotes, England

  @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

• 
  Stephanie Woodward (@steph_woodward1) reported 4 minutes ago from Hucknall under Huthwaite, England

  @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

• 
  Jason Fage (@jfagej) reported 5 minutes ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  GordyW GTTO (@gordy291) reported 6 minutes ago from Bolsover, England

  @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

• 
  James Baker (@james7baker) reported 9 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  James Baker (@james7baker) reported 11 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  Simon Ferrar (@simon_ferrar) reported 13 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  James Baker (@james7baker) reported 14 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

• 
  James Baker (@james7baker) reported 19 minutes ago from Derbyshire, England

  @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

• 
  Bonnies29 (@sam_bon) reported 22 minutes ago from Derbyshire, England

  @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

• 
  Lindsey (@ljt_letstalk) reported 22 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  Lindsey (@ljt_letstalk) reported 26 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  leigh.butler 💙 (@barmylad34) reported 35 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

• 
  James Baker (@james7baker) reported 45 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 49 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Zoe Harrison (@zcherrybaby) reported 50 minutes ago from Derbyshire, England

  @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

• 
  Alex Lewis Burton (@MightyBurton) reported 50 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  Wendy Kirkland (@JazzKittenWendy) reported 52 minutes ago from Chesterfield, England

  What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

• 
  James Baker (@james7baker) reported 53 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  James Baker (@james7baker) reported 57 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Pugh (@chpugh1) reported 3 minutes ago

  @bt_uk I’m having issues logging in to my BT emails, is there a fault

• 
  Mark Haynes (@IQuitMuskspace) reported 10 minutes ago

  @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.

• 
  Chris Pugh (@chpugh1) reported 12 minutes ago

  @bt_uk please note I can not access my emails. Is there a technical issue with BT

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 17 minutes ago

  @jonboy_103 @bt_uk And not a word from them appalling service

• 
  Andy250 (@Ministryofmess) reported 18 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  TINA MOORE (@Sassytrip88) reported 19 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  June Marsh (@JuneMar68456333) reported 19 minutes ago

  @bt_uk is bt email down today? No emails received since midnight which is very unusual.

• 
  JamesWebb (@WebbyJamesHere) reported 19 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  Tom Chapman 🐀 (@TomChap) reported 21 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  alunvaughan (@alunvaughan) reported 25 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/