BT (British Telecom) Outage Report in Matlock, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Ripley, Dronfield and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Chesterfield |
Wi-fi | |
| Chesterfield |
Phone | |
| Ripley |
Internet | |
| Chesterfield |
Phone | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Bull Dogg 💙
(@stusan72) reported
@bt_uk I just tried a BT app speed check and it decided there was some technical fault preventing it from working, which to me means the speed is crap so we won’t tell you. My Ookla app tells me around 12-15mbps which is about half the promised speed.
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david
(@david64359410) reported
@bt_uk Do you have anyone answering your phones? Pretty embarrassing that a telecoms company takes almost 2 hours to pick up. After a disaster of a broadband installation which you failed miserably today I have no broadband or phone and can’t speak to you to find a solution.
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Nat 💕
(@Silcox777) reported
@bt_uk Can I claim a refund for the day? It’s still not working properly
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Michael Kierans7
(@michael_kierans) reported
Just switched over from @btsport there, if they are going to insist on Female Co commentators it will be Optus or Spark for me, it will never grow on me.
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johnnyizz29
(@johnnyizz29) reported
@bt_uk Absolutely terrible service. Kirsty was helpful, pleasent and amenable,. She tried to put me through to the relevant department to sort out my 73 year old mums broadband problem and it rang off. Think I spent 2 hours on the phone trying to sort out why bt are ripping off
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Kevin Gallagher
(@Chief_1967) reported
@btsport do you have a point of contact to dm for a query? On the website live chat not working
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lewis wall
(@lewis_wall) reported
Fix your sound my god, @btsport
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Digger of the Digdog
(@villatid135) reported
@bt_uk Doesn’t the stream stop and start due to crap BT broadband coverage ( according to your on call staff !)
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Luca
(@Luca56993626) reported
@btsport this commentary is awful please change it for future games