BT (British Telecom) outages and service status in Matlock, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Matlock, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 17, 8:12 PM GMT+1.
- Internet (50%)
- Total Blackout (25%)
- Wi-fi (25%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Matlock, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Ilkeston, and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 2 days ago |
|
Chesterfield
|
Internet | 5 days ago |
|
Ilkeston
|
Total Blackout | 23 days ago |
|
Chesterfield
|
Wi-fi | 23 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Gillian Harrison (@Gharri74) reported from Parwich, England@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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Zoe Harrison (@zcherrybaby) reported from Derbyshire, England@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Keir (@KeirNFFC) reported from Hucknall under Huthwaite, EnglandRobbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Craig Hammerton (@CraigHammerton) reported from South Normanton, England@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Lindsey (@ljt_letstalk) reported from Ilkeston, England@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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James Baker (@james7baker) reported from Derbyshire, EnglandIf you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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leigh.butler 💙 (@barmylad34) reported from Derbyshire, EnglandAnyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Richard Cusack (@RichardCusackBM) reported from Horsley, EnglandPoor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Steven Alan Wilson (@d79design) reported from Kilburn, EnglandHey @BTCare our router keeps dropping connection. Can you help?
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Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported from Chesterfield, EnglandI’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.
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Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Simon Ferrar (@simon_ferrar) reported from Derbyshire, Englandso by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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karl (@Khanson33Karl) reported from Ironville, England@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Kev Fletcher (@kevfletcher72) reported from Heage, England@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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nicolas mcmillan (@herbie963) reported@bt_uk Online service recovery is a joke, get a senior UK manager to pm me please
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ANDREW HENDERSON (@AHende1006) reported@bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .
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MartinⓂ VOTE FOR CHANGE (@smeemartin) reportedDay 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.
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Shane Hayward-Giles (@SHaywardGiles) reportedRenewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!
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Paul Beeson (@peeceebee23) reported@bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.
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Mini67!x (@jellywellys99) reported@bt_uk @bt_uk can someone help me turn off two factor authentication please
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedI think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly
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nicolas mcmillan (@herbie963) reportedAbsolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz
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Berni (@BikerBerni) reported@bt_uk Yet again BT email not working.
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James Ferguson 🏴 🇮🇹 (@LucioFulciFan) reported@bt_uk I would like to discuss a small issue with my bill.