BT (British Telecom) outages and service status in Matlock, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Matlock, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, and Matlock.

City	Problem Type	Report Time
Ilkeston	Internet	2 days ago
Chesterfield	Internet	15 days ago
Chesterfield	Internet	17 days ago
Chesterfield	Internet	24 days ago
Matlock	E-mail	27 days ago
Ilkeston	Internet	28 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Alex Lewis Burton (@MightyBurton) reported 3 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  James Baker (@james7baker) reported 3 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  Rick Crawley (@RickCrawley) reported 5 minutes ago from Mayfield, England

  @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

• 
  Richard Cusack (@RichardCusackBM) reported 9 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  James Baker (@james7baker) reported 9 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  GordyW GTTO (@gordy291) reported 11 minutes ago from Bolsover, England

  @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

• 
  James Baker (@james7baker) reported 11 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

• 
  Lindsey (@ljt_letstalk) reported 16 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  Wendy Kirkland (@JazzKittenWendy) reported 18 minutes ago from Chesterfield, England

  @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

• 
  Dan (@__DanRobinson) reported 19 minutes ago from Belper, England

  ******* @btsport is shocking

• 
  James Baker (@james7baker) reported 35 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  James Baker (@james7baker) reported 36 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 42 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  James Baker (@james7baker) reported 44 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  Jason Fage (@jfagej) reported 44 minutes ago from Chesterfield, England

  @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

• 
  Andy Morgan (@andy_morgan1956) reported 46 minutes ago from Somercotes, England

  @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

• 
  Tony Lormor (@mybriteside) reported 48 minutes ago from Heanor and Loscoe, England

  Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

• 
  Call the Martini Police (@JohnBarcock) reported 50 minutes ago from Barlborough, England

  Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

• 
  Andy Morgan (@andy_morgan1956) reported 53 minutes ago from Somercotes, England

  @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 59 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Banks (@Banksie_FB5) reported 6 minutes ago

  Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

• 
  Mark Haynes (@IQuitMuskspace) reported 6 minutes ago

  @bt_uk Why am I always chasing you lot up? Service is in the weeds. Pathetic.

• 
  Stockport871 (@stockport871) reported 9 minutes ago

  @bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.

• 
  Rocket (@UppaRocket) reported 11 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Graeme Davis (@GraemeDavis) reported 12 minutes ago

  @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

• 
  Stockport871 (@stockport871) reported 13 minutes ago

  @bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.

• 
  Asif Rana (@HounslowParking) reported 18 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Dave Tyrrell (@Dajamaky) reported 22 minutes ago

  @bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”

• 
  Grub Street Publishing (@grub_street) reported 22 minutes ago

  @bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure

• 
  GM (@Giseldi1) reported 24 minutes ago

  @bt_uk how you guys accumulate the most retarded customer service agents in the world is genuinely impressive