BT (British Telecom) outages and service status in Matlock, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Matlock, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Sep 5, 10:30 AM GMT+1.
- Internet (67%)
- Wi-fi (17%)
- TV (17%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Matlock, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashbourne, Ilkeston, Chesterfield, and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Ashbourne
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TV | 2 days ago |
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Ilkeston
|
Wi-fi | 4 days ago |
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Ilkeston
|
Internet | 15 days ago |
|
Chesterfield
|
Internet | 20 days ago |
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Ilkeston
|
Internet | 24 days ago |
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Ilkeston
|
Internet | 27 days ago |
Nearby cities with recent reports
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BT (British Telecom) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Joanna (@craftyandcute) reported from Derbyshire, EnglandAppalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Gillian Harrison (@Gharri74) reported from Parwich, England@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Simon Ferrar (@simon_ferrar) reported from Derbyshire, Englandso by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Steven Alan Wilson (@d79design) reported from Kilburn, EnglandHey @BTCare our router keeps dropping connection. Can you help?
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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GordyW GTTO (@gordy291) reported from Bolsover, England@btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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James Baker (@james7baker) reported from Derbyshire, EnglandIf you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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Keir (@KeirNFFC) reported from Hucknall under Huthwaite, EnglandRobbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Martin Roome (@MartinKunRoome) reported from Derbyshire, England@bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.
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Craig Hammerton (@CraigHammerton) reported from South Normanton, England@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported from Chesterfield, EnglandI’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.
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Kev Fletcher (@kevfletcher72) reported from Heage, England@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reportedHuge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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SG (@ScouseSG) reported@Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.
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Kernal 💼🧼 (@chefkernal) reported@bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice
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RichNotRich (@sideangleballs) reported@bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!
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jenny leyshon (@jennyleyshon) reported@bt_uk absolutely useless - TV is slow in buffering and laptop is slow but do you think I can talk to somebody with a bit of common sense? No. Been told everything is fine but it’s not. I want an engineer out to fix as I need to be able to work from home.
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Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported@bt_uk After yesterday’s direct messages with one of your employees I thought this problem would be resolved. Unfortunately, that is already been dashed by your total ignorance not to help after you promised me you would help. It would be elevated to a higher level . Nothing.
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patrick mcgill (@_mowgli73) reported@bt_uk wifi is dropping to ridiculously slow levels ( 2.4mbps). Contract has just run out....coincidence? Tried to do an online check and your online service is down. Shocking
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Claire #JusticeForNoah (@ClaireMadMax) reported@juliandc @bt_uk Also many places in rural Northern Ireland and Britain don't have any mobile phone signal at all
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jackbwater (@jackbwater) reported@mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....