BT (British Telecom)

BT (British Telecom) Outage Report in Matlock, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Matlock, Derbyshire, England 03/20/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Internet
United KingdomChesterfield Internet
United KingdomChesterfield Internet
United KingdomDronfield Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • KeirNFFC Keir (@KeirNFFC) reported from Hucknall under Huthwaite, England

    Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _motherhedgehog Mother Hedgehog (@_motherhedgehog) reported

    @bt_uk you’ve moved vulnerable family to digital voice without support. Adaptor doesn’t work and they are now stuck without a reliable phone service. We’ve tried to access help but haven’t got a solution

  • tinkerally tinkerally garbutt (@tinkerally) reported

    Again good old @bt_uk same ****, won't set my direct debit up properly, keep taking my details and sending a late charge along with email saying I've cancelled me dd yet my bank have nothing saying its set up or cancelled. There is no bt dd!!!!

  • En3o_ Enzo Faranda (@En3o_) reported

    @bt_uk hi, I've been moved over to the BT VoIP service. However, I've had a few power cuts today which has meant my phone line has been disconnected. Bt mobile coverage is also very very poor, can I move back to the original land line service for backup?

  • DogeVincii DogeVinci 🐢🐘🐜🐝♟️01♥️♠️🎯 (@DogeVincii) reported

    @bt_uk nt sure BT. I visited ur collaborated Store and i was branded as a potential fraud and after 1 hour i left. I said i got bad back, no phone no fix address yet. i told the truth 100%. ur managers passed me back and forth. Only i endured the pain.

  • juststu_ 🅼🅰🅶🅸🅲 🆂🆃🆄 (@juststu_) reported

    I gotta say @bt_uk I'm seriously impressed with your staff and how fast they have responded to my issues. I'm not just saying that either, they have answered and dealt with every issue promptly and quickly. Even during this pandemic they have been amazing!

  • DogeVincii DogeVinci 🐢🐘🐜🐝♟️01♥️♠️🎯 (@DogeVincii) reported

    @bt_uk Don't assume a person with a bad back, poor clothing, no ID, is a fraud, different color is a fraud. The Fraud is the 1 who is living in the mansion and has robbed the lives of ppl. It wasn't BT to be 100% clear but @EE as well. I saw your logo saying BT&EE are collaborating. tnx

  • joe_cpfc_01 Joe🦅 (@joe_cpfc_01) reported

    @Surxge @England @bt_uk Scotland pathway to 1 point: 0-0 win against England✅ 1 goal scored✅ Lost 3-1 to Croatia who England beat✅ No better than Ireland✅ Worst team to compete✅

  • DulwichMag86 DulwichMag86 (@DulwichMag86) reported

    @btsport can you fix the feed for BT sport 1 I want to know who wins the Coney Island hot dog challenge.

  • WAFCLiam_ Liam 🇸🇱🇧🇭🇳🇴 (@WAFCLiam_) reported

    @btsport WTF BRING THE HOT DOG EATING CONTEST BACK

  • payn_dave Dave Payn (@payn_dave) reported

    Dear @btsport, whilst I appreciate filling schedules in the absence of the Euros, the world hot dog eating championships is not something that can be considered sport. Get it off! Not paying you for crap like that!