BT (British Telecom) outages and service status in Matlock, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Matlock, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (80%)
- E-mail (20%)
The latest reports from users having issues in Matlock come from postal codes DE4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Matlock, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Matlock, and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 11 days ago |
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Chesterfield
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Internet | 14 days ago |
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Chesterfield
|
Internet | 20 days ago |
|
Matlock
|
24 days ago | |
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Ilkeston
|
Internet | 24 days ago |
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Chesterfield
|
Wi-fi | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Craig Hammerton (@CraigHammerton) reported from South Normanton, England@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Call the Martini Police (@JohnBarcock) reported from Barlborough, EnglandTypical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Richard Cusack (@RichardCusackBM) reported from Horsley, EnglandPoor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Gillian Harrison (@Gharri74) reported from Parwich, England@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Tony Lormor (@mybriteside) reported from Heanor and Loscoe, EnglandAgain, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Keir (@KeirNFFC) reported from Hucknall under Huthwaite, EnglandRobbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Garv Mittal (@garv25mittal) reported@bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk BT email not working. Two phone calls, two completely different answers. Still not working
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Vicky Johnson (@VicJohnson04) reported@skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer
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Stockport871 (@stockport871) reported@bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈
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Ann Merrigan (@MerriganAnn) reported@bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago
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Paul stagg (@Staggly) reported@bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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Ian Robson (@GFX2001) reportedThe BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk
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Lee Williams (@LeeWilliams154) reported@bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months
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George Somerville (@geosomerville) reportedWiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……