BT (British Telecom) Outage Report in Matlock, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Alfreton, Chesterfield, Ripley, Heanor and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Keir
(@KeirNFFC) reported
from
Hucknall under Huthwaite, England
Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Big Dan
(@DANNY2084) reported
@btsport why is your streaming service so bad? It’s forever dropping resolution and stuttering. It’s terrible. and before you say it’s my internet it’s not. I stream football from other providers with zero issues. The footy is one of the main reasons i took out EE broadband. 😡
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Park’s Council House
(@United__Matt) reported
Anyone else finding Glenn Hoddle an annoying **** yet again? Disabilist ****** shouldn’t even be on telly if he hood opinions, let alone with the **** he spouts. #BTsport #MUNWAT
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Matt
(@barnstormed) reported
@SkyHelpTeam why am I unable too play back anything I record on @btsport ? It just says 'Software Issue and resists to do anything. This is only on BT Sports channels. I've tried all the usual fixes.
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Mr T0n3r🇬🇧🇮🇪
(@toner1984) reported
@bt_uk hi... I have been experiencing problems with my broadband over the last few weeks. I should be getting speeds of 50-73 Mbps with a guaranteed speed of 50, but I get around 30, and it goes as low as 13!!! Can you help please? Thanks
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Mark Perry
(@longfella31) reported
from
Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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Anthonypaul
(@paulroc83331715) reported
@bt_uk Hi i subscribe to BT sport via now tv but I've missed out on tonight's game as i get an error code VC011 and a sorry there's a problem screen. I've uninstalled and reinstalled the app with no joy? Do you know what the error code means? Unclear on help page
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DavyBoyUK
(@DavyBoyUK) reported
"You didn't choose @bt_uk and now the interns are after your job" **** YOU @bt_uk Sincerely EVERYONE..
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Hannahpione
(@hannahpione) reported
@bt_uk broadband down since 11am yesterday, reported the fault, engineer due today estimated between 1pm-6pm. No contact, no updates, customer service were no support at all. Would really appreciate some updates #keyworkerinthenhs #workingfromhome
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Tom Robinson
(@twr16_) reported
@bt_uk Still no fix what’s the crack?? @bt_uk
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Michael Hopper
(@Ableseaman954) reported
@bt_uk I wouldn’t use BT for any amount of money. This company has no soul, no compassion. My sister died just before Christmas and on noticing BT, no condolences just a cold final bill of £1.50. I am dealing with numerous companies and without fail they have offered their sympathy.