BT (British Telecom)

BT (British Telecom) Outage Report in Dronfield, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Dronfield come from postal codes S18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dronfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dronfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dronfield, Derbyshire, England 03/13/2025 16:05

March 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Phone (8%)

    Phone (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Dronfield, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Rotherham, Sheffield, Chesterfield, Dronfield, Mansfield and Matlock.

Loading map, please wait...
City Problem Type Report Time
United KingdomRotherham Internet
United KingdomSheffield Phone
United KingdomRotherham Internet
United KingdomChesterfield Internet
United KingdomSheffield E-mail
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dronfield, England

Latest outage, problems and issue reports in Dronfield and nearby locations:

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • saint_sam90 Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • pallescens Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • trueblade75 Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • owlsfan83 Ben (@owlsfan83) reported from Chapletown, England

    Ian Darke is bloody terrible. #btsport

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • Withers4Real ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • longers265 Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Broz_11 Broz (@Broz_11) reported

    @bt_uk No it isn’t resolved. But what can you actually do to fix it? Last time you promised to send me a cable, then didn’t.

  • NOflexZONE191 NOflexZONE🇨🇻🏁🇬🇼 (@NOflexZONE191) reported

    @bt_uk hello. bt already resolved my problem.thank you

  • FurnivalEmma Emma Furnival (@FurnivalEmma) reported

    @bt_uk I’m wondering if I’m eligible for an early upgrade, but can’t seem to access your customer chat on the website. How do I go about this?

  • silverangel22 K 🍸👠✈️🏝🗺☕️ (@silverangel22) reported

    @bt_uk how can one if your advisors tell me over the phone that there is no fault when heart can’t even be bothered to check, they just want to make me pay more for for a faster signal, is possible to speak to a person on the phone who will help and listen to me?

  • broomey66 Kevin Broome (@broomey66) reported from Manchester, England

    @bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day

  • CordiiT Cordii (@CordiiT) reported

    @bt_uk The drop happens at random times throughout the day and we don’t have devices that could be interrupting the service.

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @bt_uk @FurnivalEmma Elaine stop being incompetent. Early upgrades on by mobile are not available until the last 3 months of the contract. Telling this customer to contact loyalty is a disgusting waste of the customers and that departments time.

  • CordiiT Cordii (@CordiiT) reported

    @bt_uk any particular reason why our internet connections crashes at least once a day for the past two weeks! It’s not like we stopped paying for the service!

  • MycoGonzo W.S. Walcott 🍄 (@MycoGonzo) reported

    @bt_uk sort the nobheads in your call centres out please. For weeks now i've had them waking me up in the morning, telling me i'm having internet problems (i'm aware of no problems) if i tell them i'm with talk talk, they hang up on me, or they ask me about my laptop, i tell...

  • l16gsy David (@l16gsy) reported

    @bt_uk Yes, there is damage to the equipment on the pole.