BT (British Telecom) Outage Report in Dronfield, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dronfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dronfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (12%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Dronfield, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Sheffield, Rotherham, Mansfield, Matlock and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Rotherham |
Total Blackout | |
| Sheffield |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Dronfield, England
Latest outage, problems and issue reports in Dronfield and nearby locations:
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Pat
(@Sheffieldlady1) reported
from
Sheffield, England
@bt_uk So I am allowed to cancel and look elsewhere?
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Kate Rogers 🇺🇦🇪🇺🌿
(@katelouise02) reported
from
Chesterfield, England
I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.
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Dan Westwell 🇬🇧
(@DanWestwell) reported
from
Mansfield Woodhouse, England
@adamsummerton @TheVanaramaNL @btsport Got a bad feeling it will be a 7.45pm kick off.
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William Hancock
(@YorksHillbilly) reported
from
Sheffield, England
@BTCare does BT Mobile (consumer) support eSIMs yet?
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.
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Rob Knight
(@RKphotographic) reported
from
Aston cum Aughton, England
@rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
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Simon
(@simonsheppard2) reported
from
Sheffield, England
Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔
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Joel
(@Joel44984758) reported
from
Aston cum Aughton, England
Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜)
(@Withers4Real) reported
from
Sheffield, England
I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?
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Rach
(@trueblade75) reported
from
Sheffield, England
@bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g
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Roger
(@pallescens) reported
from
Sheffield, England
@bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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Ben
(@owlsfan83) reported
from
Chapletown, England
Ian Darke is bloody terrible. #btsport
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Chris Longley 💙
(@longers265) reported
from
Sheffield, England
@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Walesguy2) reported
@ivinsp @FutureDarren @btbusinesscare You’re a star!! Thank you. Spoken to Ankul, Rushsli, Snehit, Sreya, Muskan just this week. Not one had bothered to move this forward or get back to me. Awful.
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Mark
(@Walesguy2) reported
@FutureDarren @btbusinesscare I mean the “help centre” in India is absolutely dreadful. Mind boggling incompetence and quite happy to lie to customers. I don’t know why @Ofcom don’t do anything!!!
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Darren the new me.💜❤💙💚🧡🙏
(@FutureDarren) reported
@Walesguy2 @btbusinesscare BT as Multi National Conglomerate should be held accountable for so many faults and errors,…..but yet, here they still are!
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Mark
(@Walesguy2) reported
@ccshoreditch @btbusinesscare In over 20 years of running businesses @BTBusiness is the worst company I’ve ever come across. No comprehension of the havoc they cause. They take responsibility for nothing. Just don’t care.
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Mark
(@Walesguy2) reported
Why didn’t Ankul from customer support keep his promise to contact me yesterday @btbusinesscare ? My business has been without a phone line or WiFi for seven days. We can’t operate. Business care? That’s a joke isn’t it. Dreadful.
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Rich Harris
(@RichCmiHarris) reported
@btbusinesscare how do I process a complaint please.
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ADHD Will 🇺🇦 #FBPE #BLM 🇺🇦
(@adhdiwill) reported
@btbusinesscare I think the problem is you say you want us to lock in a better deal, by renewing our contract, but you’re accidentally showing us the deals only available to new customers. Who am I supposed to complain to about this? Is it ofcom? Trading standards?
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Delna
(@Delna1234) reported
@jonesrachelann @btbusinesscare @Keir_Starmer Just occurred to me that I’ve heard of a number of people having problems with O2 and Virgin. All having difficulty with problems re getting through to call centres . O2 keep saying caller failed the security test until they threatened complaint
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Jim Morrison
(@jim_morrison123) reported
@jonesrachelann @btbusinesscare Hi Rachel Did you get it sorted? We are in the same boat. The sales are great but then the technical support in India is useless. We are on the 7th week and its still not working. I think I have made 40-50 calls in total and its still not working.
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Dave Goodhand
(@Dave_Goodhand) reported
@btbusinesscare Hi I work for a local council, I'm trying to help a customer with an address for some stables, BT say they need an address for a connection, but stables aren't something which Royal Mail would issue an address to, How does BT deal with these situations? Thanks