BT (British Telecom) Outage Report in Dronfield, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dronfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dronfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Dronfield, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Rotherham, Tibshelf, Matlock and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Chesterfield |
Wi-fi | |
| Chesterfield |
Internet | |
| Rotherham |
Wi-fi | |
| Tibshelf |
Wi-fi | |
| Rotherham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dronfield, England
Latest outage, problems and issue reports in Dronfield and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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Chris Longley 💙
(@longers265) reported
from
Sheffield, England
@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Ben
(@owlsfan83) reported
from
Chapletown, England
Ian Darke is bloody terrible. #btsport
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Phillip Mills
(@mills_phillip) reported
@bt_uk I want to cancel my account, which hasn't even started yet, because I haven't received my hub and TV box and the engineer has had to rearrange. Get in touch
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🏴 Lou Hunter 🏴
(@Lou_Hunter0112) reported
One very unhappy new @bt_uk customer. Called yesterday because order not delivered had assurance would have new kit today in time for activation but surprise surprise it won't arrive until tomorrow. What's a person who's required to Work From Home to do today 😠
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One7TOut
(@One7TOut) reported
So it's looking like another week of no streams as @bt_uk engineers weren't able to fix the fault today. Apparently it's a "technical and complex" issue. I have a lot of sympathy for the engineers, some issues just take ages to fix because either the cause is not clear or it's a
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Youth Agency
(@WHYouthAgency) reported
@BTGroup @btbusinesscare why does your system say our Broadband issue was fixed at 10.57am on Wednesday when we STILL have NO SERVICE?
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Andrew Frankel
(@Andrew_Frankel) reported
@AnotherEdFoster @bt_uk We’re about 6 down and 0.8 up, which ain’t great.
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G
(@rivereskimo) reported
@bt_uk why can’t I cancel a mobile add-on online? I suppose you hope I don’t have time to wait on hold until I actually get to speak to someone. Clever! Valued customer - I think not!
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Chris Musson
(@cwmusson) reported
@btsport it usually takes 3 or 4 attempts to log in to your abysmal phone app before it recognises I have an account. Tonight it's been 18 minutes and it still is not working. When will you fix your app?
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Eyes of a penguin
(@eyesofapenguin) reported
@shutupmoveon @Andrew_Frankel @bt_uk You clearly don’t live in the middle of no where in Lincolnshire… hardly get a mobile signal anywhere in the house and we dream of 3G!
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Jason
(@lankylegohead) reported
@Andrew_Frankel @bt_uk They gave me £5 a day when mine was down, due to how long it was down for.
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David Echo Guild
(@echopark24) reported
@bt_uk Granted it was still something I ran but their engineers never thought of it or checked the logs to see. It was a cheap IP camera I bought to keep an eye out. Mental eh. But all it took in the end was some good old investigation work.