BT (British Telecom) Outage in Rotherham, England

Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

@kkkhan22 @craigr98_2016 @UswitchUK @bt_uk Possibly the location if the router, if it's near electronic items such as a TV, in a room with too many walls etc it can slow the internet down in other places of the home. Every WiFi has a 'not-spot' such as back of the house upstairs or even in the converted loft spaces.

@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

@bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

@bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

@swfcsc It’s defo them that’s caused it along with @btsport paying stupid money for rights to watch it also fans that pay over the odds regardless what they charge ...footballers on stupid wages needs capping at the top I mean paying people 10-30 grand a week should be very top wage !

About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

@bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

@bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

I've been watching UFC since before the days of Bravo, had the first few on VHS. Now @btsportufc @btsport are gonna charge for the PPVS, on top of the monthly sub. Absolute ******* wrong uns, time to cancel. #ufc #btsport

@JF_247 @Matt_Bridger68 @iashy @btsport MMA never has been though thats my point.

Big mistake here from @btsport The UFC is the only reason alot of people subscribe, and now they are charging PPV on the events! This definitely isnt gonna go down well! #UFC239 #UFC238

Big mistake here from @btsport The UFC is the only reason alot of people subscribe, and now they are charging PPV on the events! This definitely isnt gonna go down well!

@bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

@SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

@DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

@btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

@BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

@wonkeydonkey10 @GaryLineker @btsport @LFC Somethings never change COYR

@btcare bloody brilliant service today,send a text message you can’t reply to, cancel an engineer when we still have a fault, cut us off 4 times on the phone & expect us to pay £120 a month for the service!

@BTCare Called back and told it’s not available on sky! It was raised as a complaint and the call listen too and admit we had been miss sold. If we subscribe to the BT sport channel surely that’s a subscription

@btsport shocking customer service and sales techniques. Robbing bastards

Disgusting service from @bt_uk 1 month after moving house we still have no landline or broadband. Customer care non existant. @BTCare

@btsport already pay for a BT tv/sport package won’t be paying extra for the boxing ! Disappointed you’ve gone down the same screw your customers for every penny as sky did years ago ! disgrace !

@chrisjones792 @btsportcricket @englandcricket @ECB_cricket @btsport Virdi from Surrey looks decent too... will be tough for Bess and Leach I think. Rash and Ali’s batting will help them out to get picked. Although Bess is decent batting

@BTCare My 94 yr old Granny had received a bill with calls on that she hasn’t made, when I have called the number it just makes a buzzing sound, please help she is very distressed about it all

@BTCare No problem it is happening when adverts come on between rounds it’s ok when fighting isn’t on!

@BTCare Still not heard anything regarding my complaint (from the 25th June). Still no gift card (from the 5th June). Starting to get rather unimpressed with the service. Thanks.

@BTCare Hey. Never did receive a phone call regarding this… you have my mobile on the account and no missed calls. Could you chase. Thanks.

@BTCare @Crocs @Crocs are supposed to be emailing me a return label and they say it’s not coming as there are problems emailing BT email address. I have also got an email in my outbox that won’t send to crocs it just keeps failing Allother emails are coming through as normal &going as normal

@BTCare is there an ongoing problem with btinternet email address? @Crocs say it’s the reason I can’t get a return label as they can’t email it too me!

@btcare I emailed a complaint over on the 25th June regarding my UltraFast service and was advised someone would contact me within 7 days and so far haven’t heard anything. Can you advise how to chase this up? Thanks.

Sorry guys I can’t stream tonight as @bt_uk has the worst connection known to man. Can’t wait to move to @virginmedia so it will be about 8 x faster so I can increase the bit rate and be more reliable. Hopefully see you tomorrow.

@bt_uk .tried retuning as you suggest. Still no BBC ... @bt_uk box now plugged back in but no sign of a BBC channel. Tho can watch live on @BBCiPlayer HELP !

@bt_uk @OpenreachHelp We've been 12 days without internet thanks to @bt_uk and @OpenreachHelp being slow to fix (which has been a massive headache cos I am meant to work from home lots) and now our living room is unsafe for the toddler because the TV can no longer be tethered to the wall...

@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!

@bt_uk i done a retune and they are back but im not optimistic i fear next time i watch bbc or forces tv i will get the weak signal message and back come the black screens i will be very hacked off if it does it with the tyson fury fight

Here the football on @btsportfootball is shit but the adverts are brilliant 😂😂😂😂😂 @btsport @btsportscore

@btsport trying to bum up this #braga team ok the park is shit but come on !!!!

@btsport get Rob McLean to ****

@eddybr1991 @Donovag @BTVision @BBCiPlayer @bt_uk .thanks! Maybe I do. @bt_uk please help. I have no #BBC

@BTCare I am a new BT customer and my brodband services was meant to start on 14th feb. But its’s been 6 days and still I cannot access any broadband services yet. I regret now my decision to leave @virginmedia and join BT. Total Disappointment