BT (British Telecom) Outage in Doncaster, England

@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

@bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

@swfcsc It’s defo them that’s caused it along with @btsport paying stupid money for rights to watch it also fans that pay over the odds regardless what they charge ...footballers on stupid wages needs capping at the top I mean paying people 10-30 grand a week should be very top wage !

About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

@bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

@bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

I've been watching UFC since before the days of Bravo, had the first few on VHS. Now @btsportufc @btsport are gonna charge for the PPVS, on top of the monthly sub. Absolute ******* wrong uns, time to cancel. #ufc #btsport

@JF_247 @Matt_Bridger68 @iashy @btsport MMA never has been though thats my point.

Big mistake here from @btsport The UFC is the only reason alot of people subscribe, and now they are charging PPV on the events! This definitely isnt gonna go down well! #UFC239 #UFC238

Big mistake here from @btsport The UFC is the only reason alot of people subscribe, and now they are charging PPV on the events! This definitely isnt gonna go down well!

@bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

@SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

No broadband or landline for over a week. Engineer booked to come between 8AM to 1PM today did not show up @bt_uk @BTCare #BT very poor outfit

@DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

@btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

@BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

@mgn87 @SkySports @btsport Your right about all the shit but at least them two backed it all up in the ring not like the others you could name. Pleased for Warrington because frampton is a very good fighter. He’s got to be classed as elite level now.

@wonkeydonkey10 @GaryLineker @btsport @LFC Somethings never change COYR

@btcare bloody brilliant service today,send a text message you can’t reply to, cancel an engineer when we still have a fault, cut us off 4 times on the phone & expect us to pay £120 a month for the service!

@btsport shocking customer service and sales techniques. Robbing bastards

@BTCare I have numerous times &they have visited today after I insisted on a rearranged visit today . Engineer told my elderly father it will take a couple of days ? A couple of days for him to get it ? An Engineer to come back ? I am waiting for a call promised today re my complaint.

@BTCare dreadful service from you in regards to a fault with my 85yr old Dad’s broadband.I had to call twice to get an Engineer appointment & they didn’t show up today !! It’s not fixed & I am now on my 5th contact with you&4th different answer !

Disgusting service from @bt_uk 1 month after moving house we still have no landline or broadband. Customer care non existant. @BTCare

@btsport already pay for a BT tv/sport package won’t be paying extra for the boxing ! Disappointed you’ve gone down the same screw your customers for every penny as sky did years ago ! disgrace !

@BTCare Can you check if there are broadband issues on my area... Only get 3Mbps. Post code is dn6 0ff

@BTCare My 94 yr old Granny had received a bill with calls on that she hasn’t made, when I have called the number it just makes a buzzing sound, please help she is very distressed about it all

@BTCare No problem it is happening when adverts come on between rounds it’s ok when fighting isn’t on!

@BTCare Still not heard anything regarding my complaint (from the 25th June). Still no gift card (from the 5th June). Starting to get rather unimpressed with the service. Thanks.

@BTCare Hey. Never did receive a phone call regarding this… you have my mobile on the account and no missed calls. Could you chase. Thanks.

@btcare I emailed a complaint over on the 25th June regarding my UltraFast service and was advised someone would contact me within 7 days and so far haven’t heard anything. Can you advise how to chase this up? Thanks.

@bt_uk Residential Chris, I have been chasing a resolution for months only to be continually fobbed off or completely ignored. Impossible to call (Black)Hawk as customer service reps do not exist.

@bt_uk I just had a telephone call from some claiming to be from BT saying my internet service will be terminated for 28 days due to it not being secure. I don’t have BT broadband or any other BT service. Please can you confirm this to be a scam call or not. Thankyou 😁

@amarmajidphotos @virginmedia @PlayAvengers Move to @bt_uk @amarmajidphotos you will defo get better customer service and they can arrange call back in such serious cases

@BTCare both my phone lines up and down like yoyos

@bt_uk They were fixing your land assets, installing a new line for YOUR new customer, so we’re doing your work. Also you are both owned by BT Group plc. You can all talk to each other so tell them this.

@bt_uk As soon as I type this it's back down again

@btbusinesscare They have but I am not sure if anything is actually going to be done about it. I said on the phone, this isn't a therapy session. I don't just need to get it off my chest and be 'understood,' I want to see a resolution and a recognition of the hassle it has caused.

@bt_uk Yes. Seems to be back up now but it's been intermittent since 12pm. Same issue as reported as other users on downdetector

@bt_uk people, avoid at all costs. Crap provider!!

@bt_uk due to have an engineer visit yesterday 2pm-4pm. #noshow with no further comms to advise why or re-book a time. Still the BT broadband issues persist, now 1 day off work down and countless issues unresolved - #customercomplaint