BT (British Telecom)

BT (British Telecom) Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Doncaster, England 12/19/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Doncaster, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Rotherham, Doncaster and Pontefract.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomRotherham Internet
United KingdomSheffield Internet
United KingdomSheffield Wi-fi
United KingdomDoncaster Internet
United KingdomDoncaster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • doncasterman Doncasterman (@doncasterman) reported from Doncaster, England

    @bt_uk Any reason for second day running your engineers are going to fail to turn up for an appointment?

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

  • ryanelvin RyanElvin (@ryanelvin) reported from Thorne, England

    Super Sunday can well and truly **** off! Bore fest without fans. As fans we should all cancel @SkySports and @btsport and see what happens. ******* Dogshite the game is ruined as it is

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • sarnolan1982 Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England

    @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

  • jamieklufc Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • jayboy_21 Jason Smith (@jayboy_21) reported from Sheffield, England

    @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinHeth Martin Heth (@MartinHeth) reported

    @berenyi_miki @bt_uk I made a big decision to never have a landline ever again, I had a landlord at the time, I told him I thought landlines have to go......he agreed......we sort of both got rid of the flat phone, 📱 only from then on.

  • CaptainMetal666 Tam Tam (@CaptainMetal666) reported

    @bt_uk My bad, I misread or misinterpreted. Will DM as there's A LOT to say!

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • Andrew300480 Andrew Wilson (@Andrew300480) reported

    @bt_uk They said it was because I had only joined as a customer 6 weeks ago. Which I had pointed out to both the customer service advisors who said it wasn't an issue, before being passed to the sales advisor

  • ColCivicSociety Colchester Civic Society (@ColCivicSociety) reported

    @Meg_The_Veg Pleased to say that having flagged the issues with this box, @BT_UK have now cleaned and repaired it - along with others we flagged following our autumn survey.

  • Willjobe1 william jobe (@Willjobe1) reported

    @bt_uk @btsport any news on PS5 stock? and getting a code as a broadband customer?

  • th3girlnamedAmy Mardy Bum 🌸 (@th3girlnamedAmy) reported

    Currently receiving the worst customer service I’ve ever come across from @bt_uk 😡

  • realashbennett AshBennett (@realashbennett) reported

    @bt_uk hi BT new customer here, waited in all day for your engineer to install my internet, 1-6 turned up at 6:10pm to say sorry it’s to dark to install now. And now being told 18th of January next appointment? Wth! #customerexperience #watchdog

  • niravhathi_ Nirav Hathi (@niravhathi_) reported

    @bt_uk 1 December and no fix. Is BT responsible if my computer is hacked?

  • Besthonour69 Janet Honour (@Besthonour69) reported

    @bt_uk shocking customer service.... activation of services now cancelled 3 times, over 7 hours of phone calls....confirmation message last night to say engineer will be out today.... just spoken to agent who says that was never the case!!! False promises!