BT (British Telecom)

BT (British Telecom) Outage Report in Doncaster, England

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The latest reports from users having issues in Doncaster come from postal codes DN3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Doncaster, England 09/16/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Doncaster, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Doncaster, Rotherham and Pontefract.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomDoncaster Total Blackout
United KingdomRotherham Phone
United KingdomSheffield Internet
United KingdomSheffield E-mail
United KingdomRotherham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • jayboy_21 Jason Smith (@jayboy_21) reported from Sheffield, England

    @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • LINF0RDJames Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

  • jamieklufc Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

  • doncasterman Doncasterman (@doncasterman) reported from Doncaster, England

    @bt_uk Any reason for second day running your engineers are going to fail to turn up for an appointment?

  • sarnolan1982 Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England

    @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • downmylocal Down my local (@downmylocal) reported

    I want to say a huge thank you to @bt_uk for sorting out my broadband issue so quickly. I reported a fault with my hub on Wednesday at 3pm and by 11am Thursday a new hub was delivered and working. Very impressed by your customer service. Take note @SkyUK, this is how it's done.

  • grandadbike28 Robert Smith (@grandadbike28) reported

    @bt_uk Believe me, I’ve done all that. Now assured service will be live by Midnight Monday !! One day to switch off and 5 days to switch on. Crazy, and all BT’s fault. No point in talking to anyone else, as ‘the system’ won’t allow any quicker action.

  • bored_barney Bored Barney (@bored_barney) reported

    How have @bt_uk been having issues for four days straight and not managed to fix it. Are you even trying 😔😔😔 Lagged out during stream, sorry y'all

  • KatzPavlov KatzPavlov (@KatzPavlov) reported

    @bt_uk are there internet issues in NE Scotland right now it should I log a call?

  • LeanneM155cap Leanne Capstick (@LeanneM155cap) reported

    @btsport @BTCare I’ve phoned twice and held for 60 minutes both times. I just want to cancel my subscription with you please for BT Sports. I am at the end of contract.

  • NqtThe Mr R - RQT (MCCT) (@NqtThe) reported

    @bt_uk I appreciate the help. You can imagine my frustration when a problem returns despite changes to eradicate it. Doubly so with a GCSE group on the line!

  • Gavin19340404 Amazing Guy (@Gavin19340404) reported

    @bt_uk shocking service from BT should of had an installation on Wednesday but engineer didn't turm up been told Monday now then got a text saying i needed to book another appointment otherwise you would cancel my account your waiting times for the call centre are shocking also

  • iMiMiMx Ed S (@iMiMiMx) reported from Poole, England

    @btbusinesscare you are a deeply frustrating outfit to deal with. For over 2 years been trying to get maint notifications for a circuit.. pew@ send responses to speak to someone that doesn’t exist at my org, faults/support flatly refuse to help, account manager is tardy. 2 years!

  • gavinwatson Gavin Watson (@gavinwatson) reported

    @bt_uk I'm fine Ash, but I think you might need help. Maybe more people answering the phone? Unless of course you feel that over half an hour is OK?

  • hannah78272528 hannah (@hannah78272528) reported

    @bt_uk @BTGroup I have been waiting nearly 6 weeks for my WiFi to be installed by BT. I am a teacher, trying to teach A-Level students from home using my Mobile Data hotspot thanks to this appalling service.