BT (British Telecom) Outage in Doncaster, England

About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

@bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

@bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

I've been watching UFC since before the days of Bravo, had the first few on VHS. Now @btsportufc @btsport are gonna charge for the PPVS, on top of the monthly sub. Absolute ******* wrong uns, time to cancel. #ufc #btsport

@JF_247 @Matt_Bridger68 @iashy @btsport MMA never has been though thats my point.

Big mistake here from @btsport The UFC is the only reason alot of people subscribe, and now they are charging PPV on the events! This definitely isnt gonna go down well! #UFC239 #UFC238

Big mistake here from @btsport The UFC is the only reason alot of people subscribe, and now they are charging PPV on the events! This definitely isnt gonna go down well!

@bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

@SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

No broadband or landline for over a week. Engineer booked to come between 8AM to 1PM today did not show up @bt_uk @BTCare #BT very poor outfit

@DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

@btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

@BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

@mgn87 @SkySports @btsport Your right about all the shit but at least them two backed it all up in the ring not like the others you could name. Pleased for Warrington because frampton is a very good fighter. He’s got to be classed as elite level now.

@wonkeydonkey10 @GaryLineker @btsport @LFC Somethings never change COYR

@btcare bloody brilliant service today,send a text message you can’t reply to, cancel an engineer when we still have a fault, cut us off 4 times on the phone & expect us to pay £120 a month for the service!

@btsport shocking customer service and sales techniques. Robbing bastards

@BTCare I have numerous times &they have visited today after I insisted on a rearranged visit today . Engineer told my elderly father it will take a couple of days ? A couple of days for him to get it ? An Engineer to come back ? I am waiting for a call promised today re my complaint.

@BTCare dreadful service from you in regards to a fault with my 85yr old Dad’s broadband.I had to call twice to get an Engineer appointment & they didn’t show up today !! It’s not fixed & I am now on my 5th contact with you&4th different answer !

Disgusting service from @bt_uk 1 month after moving house we still have no landline or broadband. Customer care non existant. @BTCare

@btsport already pay for a BT tv/sport package won’t be paying extra for the boxing ! Disappointed you’ve gone down the same screw your customers for every penny as sky did years ago ! disgrace !

@BTCare Can you check if there are broadband issues on my area... Only get 3Mbps. Post code is dn6 0ff

@BTCare My 94 yr old Granny had received a bill with calls on that she hasn’t made, when I have called the number it just makes a buzzing sound, please help she is very distressed about it all

@BTCare No problem it is happening when adverts come on between rounds it’s ok when fighting isn’t on!

@BTCare Still not heard anything regarding my complaint (from the 25th June). Still no gift card (from the 5th June). Starting to get rather unimpressed with the service. Thanks.

@BTCare Hey. Never did receive a phone call regarding this… you have my mobile on the account and no missed calls. Could you chase. Thanks.

@btcare I emailed a complaint over on the 25th June regarding my UltraFast service and was advised someone would contact me within 7 days and so far haven’t heard anything. Can you advise how to chase this up? Thanks.

@matoxley @BrotoGP The worst is when halfway through a statement during the race they correct themselves to freakin’ add in some extra alliteratives. It’s not quite as bad as the btsport commentary but pretty close.

@bt_uk Sure Matthew DM’d you about it It’s because I’ve had 5 engineer visits and the issues been on going since installation. I think the advisor today mentioned my case has to go to a particular kind of manager because I’ve had a lot of complaints but never had a call back.

@bt_uk @EA_Holmes Where as I have evidence that being a #bt_uk customer is bad for your health with the stree that low levels of service is common.

No internet all day on Sunday and all day today. @bt_uk response ‘someone will phone you back in 72 hours’ What the hell am I paying for. So sick of this service.

@bt_uk Just the same rubbish as normal. Just have to count down my contract with you and move to another supplier. Appreciate not your fault but have spent more time speaking to bt than a lot of my relatives and just going to out down as bad experience thank god neighbour not with you

@bt_uk nah fix your shite

@sockeyejo Bit mind you I am with #bt_uk and they have ruined #ChampionsLeague and their #broadband is crap so what I know lol. Perhaps should just watch #bbc on Freeview.

@bt_uk a very slow internet :/

@bt_uk @Ofcom thanks @bt_uk really top customer service again

@bt_uk Yep today was the fourth call in a series to try and fix the mess, 35 min this time, now waiting for a supervisor to call back, at this stage my line is being cancelled tomorrow!