BT (British Telecom) Outage Report in Pontefract, City and Borough of Wakefield, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Normanton, Leeds, Barnsley, Doncaster and Selby.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Wi-fi | |
| Normanton |
||
| Leeds |
Internet | |
| Barnsley |
Internet | |
| Leeds |
Internet | |
| Normanton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
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Chris O'Toole
(@snorlaxotoole) reported
from
Leeds, England
@bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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Sheryl
(@shezallo2012) reported
from
Barlby, England
Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Amanda cook
(@missamandacook) reported
from
Barnsley, England
@bt_uk make it quite impossible to claim the reward card. None of the links work and as a new customer I have to say making contact with BT is also a huge battle. One new link after another Not really impressed already !
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Jo McArdle
(@JoMcArdle13) reported
from
Wakefield, England
@bt_uk do you have a contact email/phone number regarding issues with your internet?
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Ollie Brown
(@obsilverfox) reported
from
Snaith, England
@bt_uk It’s jumped back up to 35mbps which is fine. Unsure why it’s yoyo’ing though. We had issues last night too. Just came to a head whilst partner was attempting to teach a lesson on g meet.
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
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Doncasterman
(@doncasterman) reported
from
Doncaster, England
@bt_uk Any reason for second day running your engineers are going to fail to turn up for an appointment?
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Adam J
(@Ken_DeMange) reported
from
Leeds, England
@leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.
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Yorkie
(@Aaronparky) reported
from
South Milford, England
@btsport never guess who Lucy supports OMG fed up of hearing her going on about Man Utd and slot is total rubbish
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Brooke Kelly
(@mynameisbrooke) reported
from
Barnburgh, England
@bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Craig
(@craigieboy007) reported
from
Knottingley, England
@btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anwar Hussain
(@nw1gunner) reported
@btcare @financialombuds I have rang in and been told numerous times that I would receive a callback from a manager to resolve my complaint. But this has not happened. I’ve received poor broadband service for 3 months and now evidence of further poor customer service
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Anwar Hussain
(@nw1gunner) reported
@BTCare @financialombuds I believe the poor way my complaint has been handheld is a direct breach of @Ofcom policies and processes on complaint handling. My complaint ref is: VOL013-569118771964
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Andrew Cowan
(@andrew_c0wan) reported
@bt_uk my broadband is down. Can you please tell me if there are issues in my area?
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mandy webster
(@mandywebster1) reported
Anyone ever had a return call from @BTGroup @bt_uk ? I’ve been promised 3 so far by each person who assured me that they wouldn’t let me down. Engineer didn’t turn up. No phone, internet or broadband since Monday. Total shambles.
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Anwar Hussain
(@nw1gunner) reported
@bt_uk Still awaiting a callback to a resolution to my complaint. Should of had a callback yesterday from David but still waiting.
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Joe Santos
(@jo3Sant0s) reported
@btsport is there an issue with the app now on Sony Bravia TVs. App has no option to open anymore only to uninstall? I was only watching it yesterday.
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Emma Stallworthy
(@emmaalouise012) reported
@bt_uk hi there. My internet seems to be very up and down at the moment and affecting my work. I checked my app and it says no faults. Could it be the box that’s at fault or my boosters?
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Anna
(@Anna14374705) reported
@bt_uk absolutely shocking customer care. When after months and months of calling and trying to sort out issue we are told here is your 30 pounds you can leave now...bye! Wish we never switched providers!!!
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someone
(@dangadsden1993) reported
@ste__83 @btsport Yeah haha. Bad thing about it, there’s a few more YouTube teams in the making apparently. But there worth some money, probably could run a football league team
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Anwar Hussain
(@nw1gunner) reported
@BTCare @financialombuds I have rang you’re company 22 times since yesterday and have been promised that I would get a callback from the advisor named ‘David’ who was dealing with my complaint. He was due to call me yesterday but failed to do so. He was also messaged by staff