BT (British Telecom)

BT (British Telecom) Outage Report in Pontefract, City and Borough of Wakefield, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontefract, City and Borough of Wakefield, England 04/24/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Doncaster, Wakefield, Barnsley and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Phone
United KingdomDoncaster Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • ScottPearson10 Scott Pearson (@ScottPearson10) reported from Doncaster, England

    @swfcsc It’s defo them that’s caused it along with @btsport paying stupid money for rights to watch it also fans that pay over the odds regardless what they charge ...footballers on stupid wages needs capping at the top I mean paying people 10-30 grand a week should be very top wage !

  • kennykoalabear #Toddy’s friend Kenny and Sheila (@kennykoalabear) reported from Leeds, England

    @Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • Sijones73 Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

  • simonhall1974 Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk why is your WiFi service in Kippax so rubbish. We’re paying for a ‘service’ that is horrendous

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • jill_lyttle Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • Plunder_Prods Plundering Products (@Plunder_Prods) reported from Leeds, England

    Yo... @bt_uk your broadband sucks.

  • kdebotia1 Karl Murthick (@kdebotia1) reported from Castleford, England

    Very poor from @NicolaAdamsOBE but she's been out for a while n the ring rust showed, better to come from her. @btsport

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • sinoble simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • alihass Alison Hassell (@alihass) reported from Chapel Haddlesey, England

    @bt_uk I moved house 20th Nov and still have an outstanding complaint re charges & still no BT Sport. Last contact from you was 4th Dec!!! Whenever I call I have to explain the travesty of service to someone different and still getting nowhere!!

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • Brail1889 Mark Brailsford (@Brail1889) reported from Leeds, England

    @MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • simonthemack Simon Mackenzie (@simonthemack) reported from Selby, England

    @btbusinesscare Are there any Issues with the BT Business 100mb Fibre Internet services this morning. Have been only getting download speeds of less than 1mb

  • simonhall1974 Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

  • sledge13 Marc Hodge (@sledge13) reported from Selby, England

    @bt_uk can comfirm todays news, bt the most appaling service whether its their sports channel scamming you or their rip off internet.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DazzaB0722 Daz (@DazzaB0722) reported

    @bt_uk Not me, @RevMthrSamantha needs help

  • Aten_Ra_33_9 Aten_Ra (@Aten_Ra_33_9) reported

    So was thinking about upgrading my internet service to full fibre. @EE can upgrade me but means I no longer have a landline. @bt_uk @BTGroup can do fullfibre and say I most definitely can have a landline still. If I swap EE want £100+ early contract expiry fee

  • sonya_lawson Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported

    @bt_uk I have also sent a lengthy email to your CEO and Philip Jansen and Customer Service CEO Thomas Duecke. Let’s see if they have time to speak to me

  • po29 Paul Oxley (@po29) reported

    @bt_uk I have been promised a replacement for my broken router twice now in the last week. First it it wasn't ordered properly. Second one still hasn't arrived. Think this is grounds for leaving my contract early!! Awful service.

  • gaz_sides Gaz (@gaz_sides) reported

    Shocking service from @bt_uk. Engineer finally comes to install new service, informed by the engineer wrong equipment sent out by BT. Still no service and just a condescending response from customer service. Good start👌🏻

  • pctzobrien Phill O'Brien (@pctzobrien) reported

    @bt_uk @bt_uk only 15 minutes into the call they put me on hold and looped me back to the start. Explain again. now being transferred again 45 minutes into the call. still no resolution. Frustrating isn't the word! still listening to hold music!!!

  • kmummyk Victoria (@kmummyk) reported

    @bt_uk awful customer service received today when handling change of address for a relative with dementia. Where has the care and loyalty gone from BT services!!! Shocking.

  • doze_j pulsesyndicate (@doze_j) reported

    @bt_uk fix your **** wifi i was guaranteed on average 100mbps for the last week the best i have had is 32.8mbps download speed and 18.9mbps upload speed and as a result i have not been able to use my console any online game won’t even load up and iPlayer apps wont work

  • HenryHershel1 That Poet Guy (@HenryHershel1) reported from Innellan, Scotland

    @bt_uk It was on my pc, its the lowest ive seen tobe fair. but it measures below spec more than within it since the service started. Shame you cant ring wholesale n get em to check next time they are out, which is pretty frequent

  • VictorK43995989 Victor John King (@VictorK43995989) reported

    @SueSuezep @bt_uk Oh no, you are not alone there, I have had continual problems, it seems that they do use very flimsy parts.