BT (British Telecom)

BT (British Telecom) Outage Report in Pontefract, City and Borough of Wakefield, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontefract, City and Borough of Wakefield, England 03/21/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Normanton, Leeds, Barnsley, Selby, Castleford, Ossett, Pontefract and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Internet
United KingdomNormanton Phone
United KingdomNormanton Internet
United KingdomNormanton Internet
United KingdomNormanton Internet
United KingdomLeeds Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • ClubHarehills HAREHILLS PARK BOWLING CLUB (@ClubHarehills) reported from Leeds, England

    @bt_uk We were unable to order online so did as instructed and called up so have no idea how it was set up, the issue is we should have been told from the beginning, and even so if we can't get registered with RM we can't have broadband 🤯

  • missamandacook Amanda cook (@missamandacook) reported from Barnsley, England

    @bt_uk make it quite impossible to claim the reward card. None of the links work and as a new customer I have to say making contact with BT is also a huge battle. One new link after another Not really impressed already !

  • RobertS66021134 Leeds United memorabilia collector (@RobertS66021134) reported from Garforth, England

    @Hells4Heroes @bt_uk I’m with BT Helen.. & my Wifi was terrible at the time, they sent me out a new up to date router & boosters for free.. they can test the speed remotely for your Mum. I have worked in telecoms previously & they’re the best provider.

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • mynameisbrooke Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • mike_leckenby Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @CockertonMark @bt_uk Crap… & rip off… full stop

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @btsport your streaming app on my tv is absolutely crap, keeps going off on my 300Mb broadband service. Not good enough for £25 per month. What am I paying for?

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    The @btsport app is absolutely crap. Extortionate monthly cost for something that’s so so poor

  • prysds Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

  • LeighNicholson Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    Get @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡

  • Ken_DeMange Adam J (@Ken_DeMange) reported from Leeds, England

    @leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.

  • Aaronparky Yorkie (@Aaronparky) reported from South Milford, England

    @btsport never guess who Lucy supports OMG fed up of hearing her going on about Man Utd and slot is total rubbish

  • JoMcArdle13 Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

  • samsamsamsam92 Sam (@samsamsamsam92) reported from Leeds, England

    @aliogg_77 @btsport The Saturday blackout was brought in 50 years ago and doesn’t show any benefit these days - in fact the EFL themselves have been campaigning to get it scrapped. On the FA cup point, little old Manchester United the live game tonight, sure the 900k in TV money will do them good.

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @btsportfootball @btsport sort your ****** stream out!!! Never have an issue with Amazon prime or Netflix which I pay way less for

  • craigieboy007 Craig (@craigieboy007) reported from Knottingley, England

    @btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • ClubHarehills HAREHILLS PARK BOWLING CLUB (@ClubHarehills) reported from Leeds, England

    @bt_uk As already highlighted we have now spoken to Royal Mail they explained that they own the postal code system as they deliver letters across the country, because we don't have an access point for letters to be delivered we won't be added, quite rightly so. The issue is with @bt_uk

  • LouiseGomerson 💜💪🏻LOU LOU💜💪🏻 (@LouiseGomerson) reported from Hambleton, England

    Absolutely fuming😡 @bt_uk closed complaint no.3(even though 1&2 are the same unresolved complaints that for some reason you keep closing rather than resolving)despite being customers with "impairments"(as you wrongly call it in my opinion) you still dont seem to want to help

  • alfiedoody7 T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England

    @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JCBiggs James Biggs (@JCBiggs) reported

    @bt_uk The issue has returned, however only terrestrial channels. Our signal strength shows as weak, but it has never done so before. We only had the aerial installed a few months ago as our property is a new build.

  • Whiteho7Richard Richard Whitehouse (@Whiteho7Richard) reported

    Why is @SkyBroadbandd do crap in bungalows mini boxes fail every night it’s rubbish I moved from @bt_uk cuz they were nonsense can’t seem to get boosters without a fortune! Yet they will want me to #skyglass. Disappointed n no one calls replies 2disabled adults relie on service

  • thetonytinman Tony Tinman (@thetonytinman) reported

    @btsport @btsportrugby You've got to stop that Rugby's On show. No explanation is necessary. You know how ******* awful it is, don't you? Just stop it.

  • caspnicho Casper (@caspnicho) reported

    @bt_uk Some of the most useless customer service advice I’ve ever been given. Awful treatment for customers who have stayed loyal to you for over 10 years. Shocking

  • agittner MrAGittner (@agittner) reported

    Whatever the "unstable broadband" checking process from the @bt_uk website does it doesn't work unless your broadband is off when of course the web-site will not work

  • JoeHart Joe Hart 🏳️‍🌈 (@JoeHart) reported

    @bt_uk Hey bud! Yupp, both these things have been attempted. Customer service reps have been really helpful and kind, but just got off the phone and the response was “ask the previous owner to try again” for the third time.

  • hidinginthewild Juliette (@hidinginthewild) reported

    @BTCare can you please tell me if there are still issues with emails? Despite resetting passwords, I randomly am not able to send emails from my account, and then don’t receive some incoming ones. Pretty shocking.

  • Sumobelfast Paul 'Jonny' Lindsay (@Sumobelfast) reported

    @WeAreOpenreach and @bt_uk can you resolve my lack of broadband - this is the start of week 11 and there appears to be no progress and no plan? You both have great websites promoting excellent service but the reality is #incompetence #passingthebuck so @OmbudServices can help??

  • agittner MrAGittner (@agittner) reported

    And literally 2’min later @bt_uk the perfectly ‘we didn’t find a fault’ internet goes down. If it was your hub surely we would never get broadband but we do then we don’t then we do……. Repeat ad nauseum

  • DrRacheal Dr Racheal (@DrRacheal) reported

    @agittner @bt_uk I always use an Independent one. When I had issues with BT their one always said things were hunky dory. Lies.