BT (British Telecom) Outage Report in Pontefract, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Pontefract come from postal codes WF8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Barnsley, Doncaster, Normanton and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
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| Barnsley |
||
| Doncaster |
Internet | |
| Normanton |
Total Blackout | |
| Normanton |
Total Blackout | |
| Normanton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Jo McArdle
(@JoMcArdle13) reported
from
Wakefield, England
@bt_uk do you have a contact email/phone number regarding issues with your internet?
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Brooke Kelly
(@mynameisbrooke) reported
from
Barnburgh, England
@bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks
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Adam J
(@Ken_DeMange) reported
from
Leeds, England
@leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.
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Ollie Brown
(@obsilverfox) reported
from
Snaith, England
@bt_uk It’s jumped back up to 35mbps which is fine. Unsure why it’s yoyo’ing though. We had issues last night too. Just came to a head whilst partner was attempting to teach a lesson on g meet.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
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Yorkie
(@Aaronparky) reported
from
South Milford, England
@btsport never guess who Lucy supports OMG fed up of hearing her going on about Man Utd and slot is total rubbish
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Sheryl
(@shezallo2012) reported
from
Barlby, England
Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Chris O'Toole
(@snorlaxotoole) reported
from
Leeds, England
@bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
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Craig
(@craigieboy007) reported
from
Knottingley, England
@btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche
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Doncasterman
(@doncasterman) reported
from
Doncaster, England
@bt_uk Any reason for second day running your engineers are going to fail to turn up for an appointment?
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Raf
(@Raf_THFC) reported
@btsportfootball @btsport Fix your crappy online web player - all I ever get since you closed the windows app is a spinning circle....I'm not paying for spinning circles....
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James
(@jamclarkey) reported
@Rodders__73 @bt_uk There can be some delay for the number to be ported over from the PSTN and onto digital voice. I would check again tomorrow morning. Also assuming the digital voice service isn't using a temp number. @bt_uk can check the status though of the digital voice order.
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T
(@tommyt1988) reported
@btsport Keown is the worst commentator going! Do better!
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Kraken
(@the_welder_p32) reported
@bt_uk Says there's not but speed is shocking. I've a 5g hub you sent out that you want back. You've turned it off I'll keep it and could you turn it on please. Obviously there's an issue here.
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paul griffiths
(@paulsgaffe74) reported
@bt_uk Normal adverts etc are ok, live picture is very low quality. Moving quality picture is poor.
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Dutch
(@dutchattalbot) reported
@bt_uk Rob, thank you for your message, I have paid the money now and returned the router. My point was the failure to help pensioners when financial circumstances arise. Now left with a £342 debt to repay.
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Ariff
(@AriffK_88) reported
@BTCare can't get through to your faults team without having to go through this stupid diagnostic bot. I was waiting on a call as per the bot reply but instead I got a voicemail notice. My phone didn't even ring. Are your team's just phoning the voicemail numbers now or what?
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Elizabeth Cryer
(@LizzyCryer857) reported
@bt_uk Currently BT owe my husband and I over £100 for service charges not received. 3 letters sent to customer service complaints department. Still not resolved! Trying this as a last resort.
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RH
(@halfdoghalftree) reported
@WeDontHaveTime @bt_uk 2% of world emissions - yeah right, that’ll fix it
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Steve
(@steves01x) reported
@bt_uk I don't have signal in the house 😩 is there a Web chat link?