BT (British Telecom) Outage Report in Pontefract, City and Borough of Wakefield, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Normanton, Doncaster, Barnsley, Selby, Pontefract and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Normanton |
Internet | |
| Doncaster |
Total Blackout | |
| Barnsley |
Wi-fi | |
| Leeds |
Internet | |
| Selby |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Jamie Kershaw
(@jamieklufc) reported
from
Pontefract, England
@AnthonyWyorks @btsport Use a mates login
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Ollie Brown
(@obsilverfox) reported
from
Snaith, England
@bt_uk It’s jumped back up to 35mbps which is fine. Unsure why it’s yoyo’ing though. We had issues last night too. Just came to a head whilst partner was attempting to teach a lesson on g meet.
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Sam Fray
(@boujielou) reported
from
Leeds, England
@bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
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Charlsella Bielsenberg 💛💙
(@charlieros1e) reported
from
Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
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Chris O'Toole
(@snorlaxotoole) reported
from
Leeds, England
@bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?
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Sheryl
(@shezallo2012) reported
from
Barlby, England
Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
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simon noble
(@sinoble) reported
from
Middlestown, England
@btsport worst commentary on a football game for years wolves v Bournemouth #amatuers
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Doncasterman
(@doncasterman) reported
from
Doncaster, England
@bt_uk Any reason for second day running your engineers are going to fail to turn up for an appointment?
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Peter Thody
(@PeterThody) reported
from
Leeds, England
@bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.
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David Peter Woodhead
(@DavidWoodhead26) reported
from
Leeds, England
@btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Martin
(@mbroadhead) reported
from
Barnsley, England
@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Antonia Davison
(@davison_antonia) reported
@bt_uk hey, we have no broadband or landline service since last Wednesday, and I have now waited in 5 hours this morning for an engineer to not turn up, to be told they 'might' come tomorrow or Wednesday. Two adults in this house need broadband to do our jobs! I am livid.
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Simon Miller
(@simonfgmiller) reported
@bt_uk TBH, I’ve done that many times in the past and the problem is never fixed, so I don’t want to go round that course again. I fear it is good as it’s going to get until we get fibre, so I just want financial compensation now. Thanks.
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Daz
(@DazzaB0722) reported
@bt_uk Not me, @RevMthrSamantha needs help
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Gaz
(@gaz_sides) reported
Shocking service from @bt_uk. Engineer finally comes to install new service, informed by the engineer wrong equipment sent out by BT. Still no service and just a condescending response from customer service. Good start👌🏻
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Paranormal-lincs
(@Paranormallincs) reported
@bt_uk Drop out problem now resolved. Took a year to sort out. It took many visits of engineers. In the end it was a underground cable I mentioned a year ago. Very disappointing less than 2 miles for stow exchange with no offer for fiber upgrade. Stuck with a 1900s telephone system.
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Yaren
(@Yaren59268170) reported
@btsport If your conscience is not disturbed by the killing of children, then there is a big problem. Israel subjects the Palestinian people to ethnic cleansing. This is not a war! Keeping silent is not a matter of choice, it means being a part of the massacre and brutality. #HopeToGaza
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That Poet Guy
(@HenryHershel1) reported
from
Innellan, Scotland
@bt_uk It was on my pc, its the lowest ive seen tobe fair. but it measures below spec more than within it since the service started. Shame you cant ring wholesale n get em to check next time they are out, which is pretty frequent
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That Poet Guy
(@HenryHershel1) reported
@bt_uk so can we explain why the speed measured is below... where is the loss. telling me your measure is okay doesnt help me when im buffering with a measured speed under 3mbs om Friday evening .. there can only be 33 addresses of the exchange literally 20 yards from me.
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Paul Oxley
(@po29) reported
@bt_uk I have been promised a replacement for my broken router twice now in the last week. First it it wasn't ordered properly. Second one still hasn't arrived. Think this is grounds for leaving my contract early!! Awful service.
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🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝
(@KippaxRyan180) reported
@bt_uk I spoke to one of your customer service advisors and they sent someone to check the cabling to my property and it seems to of fixed the issue it hasn’t dropped out since 👍