BT (British Telecom)

BT (British Telecom) Outage in Pontefract, City and Borough of Wakefield, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Pontefract, England

BT (British Telecom) Outage Chart in Pontefract, City and Borough of Wakefield, England 06/18/2021 08:35

June 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 67.17% Internet
  • Phone 11.31% Phone
  • Wi-fi 8.98% Wi-fi
  • E-mail 6.68% E-mail
  • Total Blackout 4.41% Total Blackout
  • TV 1.44% TV

BT (British Telecom) Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent outage reports and issues originated from Leeds, Barnsley, Wakefield, Selby, Castleford, Snaith, Doncaster, Ossett, Garforth and Pontefract.

United KingdomGarforth E-mail
United KingdomLeeds E-mail
United KingdomLeeds Internet
United KingdomBarnsley Phone
United KingdomLeeds Phone
United KingdomLeeds Phone

BT (British Telecom) in Pontefract, England Comments

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BT (British Telecom) Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:
  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • JoMcArdle13 Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

  • prysds Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

  • mynameisbrooke Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • craigieboy007 Craig (@craigieboy007) reported from Knottingley, England

    @btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche

  • alfiedoody7 T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England

    @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

  • obsilverfox Ollie Brown (@obsilverfox) reported from Snaith, England

    @bt_uk It’s jumped back up to 35mbps which is fine. Unsure why it’s yoyo’ing though. We had issues last night too. Just came to a head whilst partner was attempting to teach a lesson on g meet.

  • dcarroll100 Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

  • shezallo2012 Sheryl (@shezallo2012) reported from Barlby, England

    Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • doncasterman Doncasterman (@doncasterman) reported from Doncaster, England

    @bt_uk Any reason for second day running your engineers are going to fail to turn up for an appointment?

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • jamieklufc Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • PeterThody Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Sandi_L_DS SandiDurnford-Slater (@Sandi_L_DS) reported

    @btbusinesscare P.s. the engineer already came first thing this morning. He is the one who explained to me about the FEC errors.

  • Sandi_L_DS SandiDurnford-Slater (@Sandi_L_DS) reported

    @btbusinesscare Hope a whole team is coming because we’ve already had 3 engineers. All equipment has been replaced inside. Last @OpenreachHelp engineer said there’d been over 44,000 FEC errors on his test results. The problem is from the raised box on a pole outside to the exchange - not inside.

  • david_the_smith David Smith (@david_the_smith) reported

    @btbusinesscare Catherine has today emailed customer to say she has to cancel this latest order and then proceed with yet another new order and then confirm new dates for installation appointment. At least I now have an email address for her. How long can this go on?

  • fravedsa fravedsa (@fravedsa) reported

    @bt_uk I would be great if you told me why BT is blocking my EE order to progress. Any solution would be highly appreciated. Please avoid directing me to EE. I had a long chat with them during the last 1.5 months.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk Yes. My phone doesn't work when there is no power. Will BT refund me for down time due to the power companies outages? Or can I have a reliable copper line phone back please?

  • OnlyDads OnlyDads (@OnlyDads) reported

    @bt_uk Sorry - one more question. Did BT, at the time I was taking these contracts out mention the "long line" and that "errors" are likely? How many others in this part of Devon have issues with BT? cc @AnthonyMangnal1 PS. Internet just dropped out again.

  • Heccles94 Harry Eccles (@Heccles94) reported

    @bt_uk It appears they are not. I am aware BT and EE are the same company - and i am really stuck here and need a resolution urgently.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk a customer service rep told me that I could not opt out of digital voice. So I have it. As I have a copper line can I not have both? I live rurally and a power cut means I have zero comms now.

  • fravedsa fravedsa (@fravedsa) reported

    @bt_uk is blocking me to get FTTP from @EE by faking a "technical fault". The "technical fault" is that EE offers a better price (£6 month less) than BT. Shame. The issue starting on 29th April. Lame excuse for 1.5 months.

  • MikeeGipson MikeG (@MikeeGipson) reported

    @bt_uk I've already spoken to your support team but as by the time the service could be restored I'd be moving and I really don't want the switch to my new address to be messed up also I will have to live with it. Just don't mess up the move date and services...