BT (British Telecom)

BT (British Telecom) Outage Report in Pontefract, City and Borough of Wakefield, England

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The latest reports from users having issues in Pontefract come from postal codes WF7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontefract, City and Borough of Wakefield, England 03/01/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (6%)

    Phone (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Barnsley, Selby, Castleford, Ossett, Normanton, Pontefract and Doncaster.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomBarnsley E-mail
United KingdomSelby Internet
United KingdomCastleford Internet
United KingdomLeeds Phone
United KingdomOssett Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • kennykoalabear #Toddy’s friend Kenny and Sheila (@kennykoalabear) reported from Leeds, England

    @Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!

  • alihass Alison Hassell (@alihass) reported from Chapel Haddlesey, England

    @bt_uk I moved house 20th Nov and still have an outstanding complaint re charges & still no BT Sport. Last contact from you was 4th Dec!!! Whenever I call I have to explain the travesty of service to someone different and still getting nowhere!!

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • sledge13 Marc Hodge (@sledge13) reported from Selby, England

    @bt_uk can comfirm todays news, bt the most appaling service whether its their sports channel scamming you or their rip off internet.

  • jill_lyttle Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • Sijones73 Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

  • Plunder_Prods Plundering Products (@Plunder_Prods) reported from Leeds, England

    Yo... @bt_uk your broadband sucks.

  • simonhall1974 Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk why is your WiFi service in Kippax so rubbish. We’re paying for a ‘service’ that is horrendous

  • sinoble simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • ScottPearson10 Scott Pearson (@ScottPearson10) reported from Doncaster, England

    @swfcsc It’s defo them that’s caused it along with @btsport paying stupid money for rights to watch it also fans that pay over the odds regardless what they charge ...footballers on stupid wages needs capping at the top I mean paying people 10-30 grand a week should be very top wage !

  • kdebotia1 Karl Murthick (@kdebotia1) reported from Castleford, England

    Very poor from @NicolaAdamsOBE but she's been out for a while n the ring rust showed, better to come from her. @btsport

  • simonthemack Simon Mackenzie (@simonthemack) reported from Selby, England

    @btbusinesscare Are there any Issues with the BT Business 100mb Fibre Internet services this morning. Have been only getting download speeds of less than 1mb

  • Brail1889 Mark Brailsford (@Brail1889) reported from Leeds, England

    @MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈

  • simonhall1974 Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartM84153464 Freelance Chancer (@StuartM84153464) reported

    @bt_uk Today is the second day my BT broadband has been intermittently cutting out. G77 6FE postcode. Reported a fault yesterday. No update. Already paying "Fibre" prices for a pathetic 15mbps download speed. Please fix.

  • apes147 April Dwyer (@apes147) reported

    @bt_uk Much appreciated Jordan, the issue seems to have been resolved by your engineers. Thanks for the helpful and prompt response to my enquiries.

  • Wahidkhan1170 Wahid khan (@Wahidkhan1170) reported

    @bt_uk have had my services transferred to another provider without my knowledge on 29/07/2021, been in contact with BT to resume services but as yet no broadband after 28 days! The customer service are shockingly bad..biggest mistake in my life, opting for BT to provide service

  • NasCostomano nas costomano (@NasCostomano) reported

    @bt_uk I'm not sure if Fibre2 is part of the Full Fibre service?

  • emg46 Eileen Garske (@emg46) reported

    @bt_uk My old answer phone doesn't work with this digital voice thing I have been upgraded to, what answer phones are compatible, bt man on phone has no idea

  • DB10007 G (@DB10007) reported

    @btbusinesscare Hi, that number only provides the same options. No selection for customer services

  • ToxicAngel84 Just Nicki (@ToxicAngel84) reported

    As if I am going to pay £400 to @bt_uk for a god awful service. You didn’t fulfil your end of the contract so I cancelled now your asking me to pay and even sent it to a debt collector

  • pcwilliams Paul Williams💙 (@pcwilliams) reported

    @bt_uk I am at my wits end with your online chat service. I’ve been waiting all morning for a scheduled expert engineer visit - the fault tracker says “engineer visit complete” without visiting - even though I was asked to gather ping/traceroute logs to show him/her. Please help!

  • davidtoft0125 davidtoft (@davidtoft0125) reported

    @bt_uk With respect, I know you can't help and nor did any of the seven other people I spoke to on the phone, I am warning others of the shambolic service they may receive. I was clearly not the only one by a long way not told about the aerial situation in a sales pitch given comments

  • davidtoft0125 davidtoft (@davidtoft0125) reported

    @bt_uk this is aside from the main issue that not one of your selling agents told us we needed an aerial for the whole thing to work, which we don't have. We had two orders on our account due to BT's **** up, which means your terrible IT system cannot add an additional package