BT (British Telecom)

BT (British Telecom) Outage Report in Pontefract, City and Borough of Wakefield, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Pontefract come from postal codes WF8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontefract, City and Borough of Wakefield, England 02/22/2025 14:30

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Doncaster, Barnsley, Wakefield, Pontefract, Selby and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds TV
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds Wi-fi
United KingdomLeeds E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • dcarroll100 Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • shezallo2012 Sheryl (@shezallo2012) reported from Barlby, England

    Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!

  • obsilverfox Ollie Brown (@obsilverfox) reported from Snaith, England

    @bt_uk It’s jumped back up to 35mbps which is fine. Unsure why it’s yoyo’ing though. We had issues last night too. Just came to a head whilst partner was attempting to teach a lesson on g meet.

  • alfiedoody7 T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England

    @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

  • jamieklufc Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • craigieboy007 Craig (@craigieboy007) reported from Knottingley, England

    @btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche

  • mynameisbrooke Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • charlieros1e Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England

    @BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!

  • doncasterman Doncasterman (@doncasterman) reported from Doncaster, England

    @bt_uk Any reason for second day running your engineers are going to fail to turn up for an appointment?

  • PeterThody Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

  • prysds Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • DavidWoodhead26 David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England

    @btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost

  • JoMcArdle13 Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BeccaWhite__ Ginge STL 🦄 (@BeccaWhite__) reported

    @bt_uk Hi Ash, we are transferring the service over.. I think my partner has sorted it now

  • Racsort16 🐒 🧦 Monkey Socks Osc (@Racsort16) reported

    @bt_uk Thanks I’ll have a look there’s no issue with plusnet I’ll try some things if not may need the discs looked at

  • tuvanaelif Tuvanaelif (@tuvanaelif) reported

    there are issues with an internet connection and phone lines. This appears to be the result of a BT network outage in the local area (N4, London) and is affecting Woodberry Grove, Devan Grove and other surrounding buildings. @BTGroup @bt_uk it has been 2 days

  • tonitituss T✨ (@tonitituss) reported

    I am honestly in shock that a company such as @bt_uk can give such poor service no matter how many different people you speak to! 8th person now and still SHOCKING

  • JRHunTx Jonathan Hunt (@JRHunTx) reported

    Perfectly lovely representative over the phone, but £350 cancellation charge @bt_uk stuck w/ me b/c I added @btsport to an account I'd had with them for three years already (and then upgraded to handle all my remote teaching) now that I'm moving to the United States really sucks.

  • swshi_ swshi (@swshi_) reported

    @bt_uk can you fix whatever you're doing before i do something about it...

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    @bt_uk STILL have issues... What do I have to do next....??!!

  • sarajulia99 sara (@sarajulia99) reported

    @OpenreachHelp disgusted with your lack of service & communication. Your engineer was due 8am-1pm today & it is only by me phoning @BTCare to query non arrival i find out you have lack of resources today & next appointment is 5 weeks away. Why did you not let me or @BTCare know?

  • JohnHKemp John Kemp (@JohnHKemp) reported

    @bt_uk when are you going to crack down on these scam BT Internet calls. Your lack of action is appalling! Fake incoming call ID’s are masking the problem to your customers!

  • SimpSam_ Sam (@SimpSam_) reported

    @bt_uk Still having issues. The box seems to only connect to broadband after doing a phone call on the landline. After around 30-60 minutes of being connected itbdisconnects again because of broadband