BT (British Telecom) Outage Report in Pontefract, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Leeds, Normanton and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Normanton |
Internet | |
| Doncaster |
Internet | |
| Normanton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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David
(@D4vid_w) reported
from
Middlestown, England
@ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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simon noble
(@sinoble) reported
from
Middlestown, England
@btsport worst commentary on a football game for years wolves v Bournemouth #amatuers
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#Toddy’s friend Kenny and Sheila
(@kennykoalabear) reported
from
Leeds, England
@Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!
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Sam Fray
(@boujielou) reported
from
Leeds, England
@bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.
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Charlsella Bielsenberg 💛💙
(@charlieros1e) reported
from
Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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Alison Hassell
(@alihass) reported
from
Chapel Haddlesey, England
@bt_uk I moved house 20th Nov and still have an outstanding complaint re charges & still no BT Sport. Last contact from you was 4th Dec!!! Whenever I call I have to explain the travesty of service to someone different and still getting nowhere!!
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John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
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Plundering Products
(@Plunder_Prods) reported
from
Leeds, England
Yo... @bt_uk your broadband sucks.
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Jess Meyer
(@Jessmeyer88) reported
from
Leeds, England
@bt_uk is there issues in Ls9 with WiFi
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Johnathan Alexander Zemlik
(@JohnathanZemlik) reported
from
Wakefield, England
@bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!
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Simon Mackenzie
(@simonthemack) reported
from
Selby, England
@btbusinesscare Are there any Issues with the BT Business 100mb Fibre Internet services this morning. Have been only getting download speeds of less than 1mb
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Simon Jones
(@Sijones73) reported
from
Castleford, England
So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!
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Martin
(@mbroadhead) reported
from
Barnsley, England
@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
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Karl Murthick
(@kdebotia1) reported
from
Castleford, England
Very poor from @NicolaAdamsOBE but she's been out for a while n the ring rust showed, better to come from her. @btsport
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
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Jill Lyttle
(@jill_lyttle) reported
from
East Ardsley, England
@btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks
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Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
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Scott Pearson
(@ScottPearson10) reported
from
Doncaster, England
@swfcsc It’s defo them that’s caused it along with @btsport paying stupid money for rights to watch it also fans that pay over the odds regardless what they charge ...footballers on stupid wages needs capping at the top I mean paying people 10-30 grand a week should be very top wage !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marta
(@notheryn) reported
@bt_uk horrible customer service I recently experienced... Requested acc to be merged, BT agent mistakenly upgraded my bb for 2x more expensive one, then they downgraded it for much worse than what I originally had. Was promised a call at 13:30 today - of course it never happened
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alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Kimberley Evans-Chudasama
(@KimbyEC) reported
Is there an issue with internet in Manchester/salford today @bt_uk Whole estate seem to be having an issue? Can someone help? Thanks!
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Dan
(@NachosDad) reported
@bt_uk any known problems with your broadband in the MK6 area? Been up and down like a yo-yo all day! 🤬
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Lynne H
(@hibsnibs) reported
.@bt_uk give me some indication why a deliberate non connection to service is better than providing one...
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Ben Reeve
(@Kilirath) reported
@bt_uk Some of us are relying on this stuff to keep a job. You can't just cancel appointments without communicating this.
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Bobble&ScamparellaDachies
(@TheScampDachs) reported
@bt_uk No my call back never came, but this is what I expected to happen and I am already looking at where I can take my custom, which was tv, including sport, broadband, phone oh & 2 mobiles. Ross from loyalty services, plus 2 staff on your chat, are what lost you a customer of years!
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HJB9 / Ripurei
(@Ripureii) reported
@bt_uk I called hours ago and they said there was a problem in my area, and the light was orange. Now the light is blue but it still isn't working. I just restarted the hub and still not working even though its blue
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James Rowling
(@jamesrowling) reported
@bt_uk I moved from BT a couple of months ago, so no issues now. The main problem was when trying to stream BT Sports via your web page - it was terrible, would keep dropping out and there were sound issues.
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Natalie 🕸
(@natalie_ihw) reported
@bt_uk Thank you, can see theres now a known problem listed on the website for our area, is it still worth texting or not necessary?