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BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

Why is my BT (British Telecom) service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Alfreton, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, and Mansfield.

CityProblem TypeReport Time
Ilkeston Phone 3 days ago
Chesterfield Wi-fi 4 days ago
Nottingham Internet 5 days ago
Nottingham Wi-fi 6 days ago
Nottingham Internet 7 days ago
Chesterfield TV 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • ljt_letstalk
    Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • zcherrybaby
    Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • craftyandcute
    Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • shelbybol
    b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • zf0745johnnyh
    OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • DistantEcho67
    Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • MartinK1ng
    Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • simon_ferrar
    Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • CraigHammerton
    Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GianniSereno
    Jon (@GianniSereno) reported

    @BTCare @OpenreachHelp @WeAreOpenreach Fibre Broadband #dontswap to it. The companies here are not able to provide a resolution date to fix the Fibre broadband. Completely inept. No broadband for 11 days… and no date of a fix.

  • twitbenn
    I’m Still Benny From The Block (@twitbenn) reported

    @DesIngham @btsport @btsportfootball It wasn’t THAT big a promo… horrid getting stuffed 7.

  • Trevor__Slade
    Trevor Slade (@Trevor__Slade) reported

    @rioferdy5 @btsport I heard last night you and Scholes were critical of Pogba’s performance. Any of you want to criticise McTominay who was equally as bad and has been poor all season, or does he get a pass cos he’s British and a Utd Youth player as usual? 🙄

  • MarcChuck
    Marc Hall (@MarcChuck) reported

    It offends me when people stay Mcmanamanamanaman is biased towards Liverpool. Is he ****. Players get hauled down and it’s ‘not for me’ and he’s not bothered cos he thinks the games over. Doesn’t matter then, may aswell pack up an get on the lash. What a bell. #LIVATM #btsport

  • G_0_O_S_E
    Chris Holden (@G_0_O_S_E) reported

    @bt_uk It did earlier....saying estimated time to fix 9/11/21 which is insane! When I check now it just errors?

  • pw_gill
    Dr Paul Gill (@pw_gill) reported

    @bt_uk our broadband has been problematic for months, with ongoing problems for days now, which still haven’t been resolved. Reporting fault daily & 3 separate external engineer visits but we’re still without broadband & have a crackling phone line. fault ref:VOL055-5451499403702

  • techn1c1an424
    shaw#2 (@techn1c1an424) reported

    @rioferdy5 @btsport You're a shocking pundit. One of the worst of all time!

  • mehigghh
    Mehigh (@mehigghh) reported

    @biggerDRIPfc @MadridXtra @btsport cuz they were **** today

  • zak340_
    Zak42 (@zak340_) reported

    @rioferdy5 @btsport Reece James is more than comfortable at playing rcb Trent can play further forward but let’s not forget Southgate is a poor mans alan pardew

  • Utd_Analytics
    ManUtd Analytics (@Utd_Analytics) reported

    @rioferdy5 @btsport Apologize to Jorginho first. Poor punditry from a depleted industry. Posting this won't hide your wrongdoings.