BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alfreton, Derbyshire, England 12/01/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Matlock, Sutton in Ashfield, Mansfield, Chesterfield and Ripley.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MattJames77 Matt James (@MattJames77) reported

    @richolmestwit That game from camera views , footage , commentary from btsport & mcmanaman was a disgrace was like it never happen and so many others let alone the refs performance but I wouldn’t expect anything else these days

  • PBRstreetgang73 Dean (@PBRstreetgang73) reported

    @bt_uk How come every other broadband provider offers way high speeds for my area than I get using your service, sometime 5 or even ten times faster ?

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare morning guys. You having problems. 8.55 internet dropped. Solid orange light. Reboot no good and assure hasn’t kicked in. Marvellous.

  • alfie887 Alfie (@alfie887) reported

    @babuyagu It’s beyond a disgrace however the media cover seems to transfer all the heat to var and ifab and rules and never question referee’s. Its like some sort of fvcking okerta. Peter walton is absolutely brutal ok but. Wrong call after wrong call. Embarrassing he is paid by @btsport

  • philthepower85 Phil Kelly (@philthepower85) reported

    I work permanent nights I tend to wake up at stupid o'clock and enjoy watching live American sports that's on around that time just woke up hoping to watch some NBA and nothing again from the so called home of the NBA @SkySportsNBA why @btsport has CBB every night multiple games

  • MarcAllera Marc Allera (@MarcAllera) reported

    BT Halo 3+ introduces BT’s new Hybrid Connect device. It's the next chapter in @bt_uk's convergence story and a UK first 👍 Hybrid Connect works with the Smart Hub 2 to automatically connect to the EE mobile network for back-up if the fixed connection is lost.

  • Toothy73 Martin Tooth (@Toothy73) reported

    @CHAMM24 @btsport There are many factors to explain a heavy defeat, but not another 9-0. That shouldn’t happen once in a club’s history, never mind twice in 16 months.

  • RussellMilner6 Russell Milner (@RussellMilner6) reported

    @bt_uk to check everything has been sorted. Please let us know if you need any further help - in the meantime, sorry for the poor service you've had up to this point.

  • Smileyjoe2020 Mattyb1985 (@Smileyjoe2020) reported

    @MarcAllera @bt_uk Maybe you could make a announcement regarding the EE discount code issue seeing as there is so much conflicting info atm and EE just seem to be staying quiet!!!!!!

  • LILBIG_OG lil BIG (@LILBIG_OG) reported

    @FA @bt_uk Fix your ******* refs