BT (British Telecom) outages and service status in Alfreton, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Alfreton, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alfreton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Alfreton, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
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Phone | 12 days ago |
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Chesterfield
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Wi-fi | 13 days ago |
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Nottingham
|
Internet | 15 days ago |
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Nottingham
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Wi-fi | 15 days ago |
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Nottingham
|
Internet | 16 days ago |
|
Chesterfield
|
TV | 18 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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chris holmes (@chrish11072) reported from Matlock, England@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker (@james7baker) reported from Derbyshire, EnglandAwful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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OfficeTeam John (@zf0745johnnyh) reported from Kimberley, EnglandAnyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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Simon Ferrar (@simon_ferrar) reported from Derbyshire, Englandso by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Gav (@Gav1981) reported from Derbyshire, England@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Craig Hammerton (@CraigHammerton) reported from South Normanton, England@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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James Baker (@james7baker) reported from Derbyshire, EnglandIf you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Darren (@DistantEcho67) reported from West Bridgford, EnglandAnyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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James Baker (@james7baker) reported from Derbyshire, EnglandIf it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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b (@shelbybol) reported from Derbyshire, England@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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S Narayanan (@SNaraya73425291) reported@bt_uk after calling up 5 times and spending over 5 hours on the phone, I still do not have functioning TV and broadband. How much more time and effort am I expected to spend sorting this out and why is it acceptable to treat your customers like this?!
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Michelle Dymond (@Shelbyroo1981) reported@SNaraya73425291 @bt_uk Same is happening to me. Phoned offering an upgrade in 4 working days time, and sent equipment via Royal Mail 48hr service which RM have just told me actually aims to deliver in 2-3 working days but up to 10 working days! So that’s not gonna work is it!
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Michael Williamson (@michaeljw_97) reported@bt_uk hi. Was wondering if you could help me at all. I signed up to BT broadband on the 27th of this month but i put the wrong email address. I have no access to that email. Any help will be much appreciated. Thank-you.
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Simon Pople (@simonpople) reported@BTCare I ordered BT Fibre 900 in January and waited until middle of March for an engineer now had 4 engineers and still not working. Why am I having to contact you to find out what’s happening when you’re supposed to be the communications company?
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Treborapp (@treborapp) reported@RebelInternetUK @RebelInternetUK Hi I am currently with @bt_uk which used to be reasonably priced and good service. Now it’s neither. Could you DM me please to see if you cover my area. Happy to pay BT an early settlement fee to get rid of them.
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Malachi Connolly (@malachimac) reported@bt_uk internet has been intermittently down in the Beckenham area since Tuesday. Have had no updates from anybody and “fix” time keeps increasing (now Friday 6pm). How is compensation claimed for lost days without internet?
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Philip Palmer (@PhilipP30231561) reported@bt_uk I wish to make a formal complaint about the appalling service I am receiving from your company please advise the correct way to do this
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Adele Claire Walsh (@AdellyClairey33) reported@bt_uk shocking customer service today from your CS line. To be told im not classed as a welfare case unless im "plugged into a machine" just isnt acceptable. Its 2023. There is more to vulnerability than being medically dependant on a machine.
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BT Business Care (@btbusinesscare) reported@merytsekhmet Hi Krys Sorry to hear about the issues, unfortunately I am unable to direct message you, This is probably due to your privacy settings, could you please send to @btbusinesscare so we can discuss. Depending on your settings you may also need to follow so we can respond privately
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Solomon Teague (@solteague) reportedDay 8 of Broadband Hell - where there is no broadband. Service from @BT_UK horrific. WFH nightmare. Hotspot off v poor 4G signal or working at in-laws’ house 8 DAYS & counting. £52 p/m for hrs dealing with helpdesks & waiting days for yet another engineer visit. HOW MUCH LONGER?