BT (British Telecom) Outage Report in Alfreton, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Alfreton and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Jamie Shaw
(@jamie_shaw) reported
from
Mansfield Woodhouse, England
So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@ThicciDragon21) reported
@bt_uk telephone and internet wires have fallen off my elderly / vulnerable uncles house and landed on his car. He is getting no help on the phone please can I have urgent assistance?!!
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miss keano
(@laurakeane2) reported
@bt_uk No because apparently my email doesn’t exist!! I’ve changed my password to get in and it doesn’t recognise it again!! Beyond a joke now and absolutely the worst service ever
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Morvien L
(@MorvienL) reported
@bt_uk Hello I received a spam email the other day that read Your Bill is ready to see! and when I tried to sign in it went to another page with a form to fill in & not to the official BT site so I deleted it Morvien Lloyd.
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Matt Bragg
(@mattbraggcomedy) reported
@bt_uk I have an urgent email issue, my accounts been suspended due to suspicious activity and I can’t get back in due to problems with security questions. I’ve tried phoning, been on hold for 20 mins both times before it’s just hung up on me. Can you help please.
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cbrown431@btinternet.com
(@browneyedlass09) reported
@bt_uk Bt know about how terrible it is. It's gone down three times over this holiday and I've managed to get it going again. You need to release me from the contract after all I'm not getting a good service from you, and I don't see how you can charge me to leave, disgusting!
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Dan Foster
(@DanTheMan_709) reported
@bt_uk Why are we waiting?! 😴 internet seems to have been rather slow the past few days in Mountsorrel are you having higher usage than normal because of Christmas? Disappointing seeing as I pay extra for fast broadband...
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jason white
(@jasonwhite73) reported
@bt_uk Bollocks to you this Christmas with ya shitty service 😡
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Matteo Chicarella
(@Matteo_UK) reported
@bt_uk We were going to switch to BT but we got a better deal elsewhere so we cancelled the order we placed the same day, less than 2 hours later, even though we never used the service it still shows as an account we opened then closed on my credit report? How do I get this fixed
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🌟⭐️Marvin Mooney 🎉💜💖
(@MarvinMooney8) reported
@bt_uk is there a fault with your network? When I, my husband and my Dad ring multiple landlines from different mobiles they can’t hear us. Can you look into this ASAP
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Robbo
(@robboNYC) reported
Words fail me on just how bad the customer experience has become when dealing with @bt_uk , something @Ofcom need to look into 😡