BT (British Telecom) Outage Report in Alfreton, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Ripley, Heanor, Nottingham, Matlock, Sutton in Ashfield and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Chesterfield |
Wi-fi | |
| Ilkeston |
Internet | |
| Ripley |
Internet | |
| Heanor |
Phone | |
| Heanor |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Tomlinson
(@LeeToml03621314) reported
@bt_uk gonna be suspended which would have given me enough time to pay the bill on Monday, I have never had a late payment charge infact every month they feel the need to ring me to tell me the bill is due, are they that desperate for money. I really dunno what I’m going to do
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andy:/#
(@andybcom) reported
@bt_uk Good Morning BT, In addition to my normal landline number, I have an 0331 number listed on my bill. Can you help explaining what this number is please ?
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wavydavy
(@thehumm2010) reported
Hands up everyone who thinks the newly announced 50:50 joint venture between BTSport and Eurosport, effectively merging all their channels into one subscription service in the UK, is going to result in lower annual bills for being able to watch MotoGP, WSB & BSB (and EWC, MX etc)
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Ryan Davies
(@ripinmypants) reported
@bt_uk Pointless you have Ben useless with my issues so far
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Katie Bellairs
(@KatieBellairs) reported
@bt_uk I can’t get a Virgin engineer until Saturday and suspect he won’t be able to fix it as im expecting it’s due to damage to the cable caused by the pavement being dug up
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Joe Fae Glesga
(@joe_yer99) reported
@katiec1314 @bt_uk I think its because he didnt know what the problem was. He was adamant it wasnt BT's issue. I said it was, I want to complain..... 40 minutes later on the phone.. Ah yes, i see the problem sir. Its our system.
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James Aithie 🏴
(@JamesAithie) reported
@joe_yer99 @bt_uk The irony of their bio: We connect for good. We're here to help! "Can you connect me?" "No." "I thought you were here to help!" "No."
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Sophia Waterfield
(@Pheecetious) reported
@bt_uk Nope. Just saying how utterly rubbish my service has been.
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Maisie Roberts
(@mazzz_) reported
@bt_uk why has it taken over a month to cancel my bt broadband package when I cancelled within my 14 day cooling off period! In which time I’ve been billed twice! Contacted you 7 times through phone calls and still not resolved!!! @Ofcom
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Nod64
(@Nod641) reported
@joe_yer99 @bt_uk They're shite. Ditched them years ago and would never go back.