BT (British Telecom) outages and service status in Alfreton, England

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alfreton, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Nottingham, Ilkeston, and Ripley.

City	Problem Type	Report Time
Chesterfield	Internet	3 days ago
Nottingham	Internet	4 days ago
Ilkeston	Internet	6 days ago
Nottingham	Phone	8 days ago
Ilkeston	Internet	10 days ago
Ripley	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

• 
  chris holmes (@chrish11072) reported 1 minute ago from Matlock, England

  @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

• 
  James Baker (@james7baker) reported 3 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Bonnies29 (@sam_bon) reported 8 minutes ago from Derbyshire, England

  @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

• 
  Andy Morgan (@andy_morgan1956) reported 8 minutes ago from Somercotes, England

  @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

• 
  Martin King (@MartinK1ng) reported 11 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  Andy Morgan (@andy_morgan1956) reported 15 minutes ago from Somercotes, England

  @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

• 
  Kev Fletcher (@kevfletcher72) reported 16 minutes ago from Heage, England

  @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

• 
  James Baker (@james7baker) reported 17 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  Jamie Shaw (@jamie_shaw) reported 17 minutes ago from Mansfield Woodhouse, England

  So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

• 
  Zoe Harrison (@zcherrybaby) reported 18 minutes ago from Derbyshire, England

  @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

• 
  James Baker (@james7baker) reported 21 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  Darren (@DistantEcho67) reported 28 minutes ago from West Bridgford, England

  Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

• 
  Joanna (@craftyandcute) reported 31 minutes ago from Derbyshire, England

  Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

• 
  Tony Lormor (@mybriteside) reported 32 minutes ago from Heanor and Loscoe, England

  Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

• 
  Alex Lewis Burton (@MightyBurton) reported 35 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  James Baker (@james7baker) reported 36 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 49 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  James Baker (@james7baker) reported 50 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 56 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  leigh.butler 💙 (@barmylad34) reported 58 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Nichol (@peeblesrunner) reported 4 minutes ago

  @bt_uk I need to speak to someone about my mums phone and internet being down. She is an elderly vulnerable customer living alone rurally. Please give me a number I can call as it’s impossible to navigate your IVR.

• 
  Peter Old (@HamPeasyStottie) reported 8 minutes ago

  @bt_uk I have phoned twice but the issue is still unresolved. I still can't log in

• 
  This Brown Geek (@thisbrowngeek) reported 11 minutes ago

  @mrmikeMTL Yes. I worked for @bt_uk for almost 20 years. I left because they were destroying my life with how stupid they were.

• 
  BudeBee (@_BudeBee) reported 14 minutes ago

  @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.

• 
  GerryC🏇🏾 (@Epsom1780) reported 17 minutes ago

  @bt_uk Into day 9 now of no internet and no news after damage to cables on site here in Church Crookham! Our service providers give us no updates! When can we at least hear some updates! This is just getting extremely silly! We now think Openreach don’t know how to fix it! 😑

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 19 minutes ago

  @bt_uk As a matter of interest, do you know how many @bt_uk customers have been customers for the entire length of the company’s existence? Can’t be many. For the sake of £73 (which the next customer is going to pay anyway), you’ve turned good news into a bad story. Strange.

• 
  Barbara Starkey (@brassbubs) reported 24 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  Kristen Covo (@kcovophoto) reported 25 minutes ago

  @bt_uk Not to mention I now have the inconvenience of having to post back your faulty product from a post office (are there any left in London?) Instead of your engineer just taking it. Why do I as a customer have to work for you?

• 
  H (@surkdidat) reported 26 minutes ago

  @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

• 
  Norman Wilson (@nwwilson) reported 28 minutes ago

  @bt_uk Service is an absolute joke. AGAIN my Internet doesn't freaking work. Absolute dog ****. I am paying for this crap. 4 days for an engineer. NOT acceptable