BT (British Telecom) Outage Report in Alfreton, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Ilkeston, Ripley, Heanor, Nottingham, Matlock, Sutton in Ashfield and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Wi-fi | |
| Ilkeston |
Internet | |
| Ripley |
Internet | |
| Heanor |
Phone | |
| Heanor |
Internet | |
| Nottingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean
(@DRyder2020) reported
This has got to be the worst pundit team I’ve ever witnessed #BTSport #ManUtd
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Carl Wilson
(@carlos_198323) reported
@btsport is there any chance your technicians can give me that call back to my app not working. We will call you back within the hour. That was Tuesday 🧐
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James
(@K1N3RGY) reported
@bt_uk 41mins waiting for someone to answer, to be told after a total of 51 minutes that they can't do anything because there's a problem with @OpenreachHelp
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Chris Wood
(@ChrisWoodBass) reported
@bt_uk Hi Janet, an engineer is coming tomorrow (possible) but regarding my complaint about my treatment, not a word. Just avoidance and insults from the team.
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kate
(@kateblythart) reported
@bt_uk My internet has been down since Friday last week. BT have failed to tell us what the issue is or to update us. No one call our landline, but just called out and was told by my son that our phone number has changed. No one at BT has asked for our permission - we’ve had that
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Moo Moo & Bear
(@moomooandbearuk) reported
from
Stainforth, England
@bt_uk what rights do you have to stop new homeowners choosing their own providers? Unblock our line with immediate effect please - your issue is with the previous owners not us so deal with it privately!
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Carlita
(@Carlita28155587) reported
@bt_uk my 92 year old dad is trying to phone DWP on his landline, it keeps saying calls are barred can you help
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🇬🇩 Elle-Ay 💕
(@Ms_Cherry_B) reported
@bt_uk Check your DM pls! Things have been fairly ok till now but this issue & your estimated fix time are beyond acceptable! I’m never afraid to leave a company and at this rate, you’ll be next because I don’t okay about getting what I pay for and this is NOT IT!
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Neil Stoker
(@nmstoker) reported
@bt_uk when i request your staff try to reach me on one of two numbers and I ask they try the second one before leaving a voicemail on the first, it would be helpful if they actually did this! A colleague wrote this down inc. confirming the number, but "Mandy" has ignored it
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IZZLE (Zero-One) I haven't watched saber
(@Izzle_vs) reported
@bt_uk Your internet gets very slow sometimes