BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alfreton, Derbyshire, England 12/20/2025 20:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomChesterfield Wi-fi
United KingdomIlkeston Internet
United KingdomRipley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • katelouise02 Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported from Chesterfield, England

    I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • DanWestwell Dan Westwell 🇬🇧 (@DanWestwell) reported from Mansfield Woodhouse, England

    @adamsummerton @TheVanaramaNL @btsport Got a bad feeling it will be a 7.45pm kick off.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @bt_uk No, it’s accepted the pin no & then told me my log details were invalid & then it couldn’t connect to my account. I tried again & it wouldn’t get me beyond the pin no. We are also having stability issues with the internet where speeds really slow down

  • SM120N Stephanie Beane (@SM120N) reported

    @bt_uk Hi Kevin, has been sent a Hybrid Connect device that I spent 2 hours trying to set up last night, after talking to customer service they confirmed it requires broadband to be installed for it to work. I don’t know why you can’t just send him a 4G hub so he can get online?

  • BetensonSarah Sarah Betenson (@BetensonSarah) reported

    @bt_uk ..call back, can this be removed. No! Not until 14 day cooling period is over on new account! This will affect my credit rating. Customer service says no, we’ll send a few reminders before it gets to that...can it get extended so it’s past the cooling period? No! 1/6

  • jourdanYNWA JFT96 (@jourdanYNWA) reported

    @bt_uk Yeah it is flashing purple , my bad , just wasn’t sure with the last message whether you knew it was flashing purple or just continuously purple. I can change the splitter/filter when I get back. Presumed it was a infrastructure issue due to nothing being touched before it broke

  • coughetycough furlough forever ffs 😷 (@coughetycough) reported

    @btsport what the heck is wrong with your #larochelletolouse #rugby final picture freezing its bad enough missed last 30 minutes of all #ChampionsLeague games last year ffs 💔🙏🐾🔜

  • martinkay11 Martin Kay (@martinkay11) reported

    Ok, I’ll just move a @Sonos speaker for Glastonbury tonight. 3 hours later after whole Sonos system disappeared and wouldn’t connect, I find this... ‘BT Smarthub2 @bt_uk may have issues with 5GHz devices communicating with 2.4GHz devices to a firmware update’ AAAAAUUGGH! #fml

  • adamreynolds28 Adam (@adamreynolds28) reported

    @bt_uk Theres nothing wrong with my broadband and connection. As I previously stated I can watch the XtraHD channels with no problems. I use my phone as a hotspot and I have no problems with the connection, everything runs smoothly.

  • Dan81006217 Dan (@Dan81006217) reported

    @bt_uk any recognised issue with Newcastle broadband?

  • markrw1 Mark Whitmore (@markrw1) reported

    @bt_uk currently getting 1mbps down and 2.66 up. Logged a fault a week ago and no updates. Very poor

  • jourdanYNWA JFT96 (@jourdanYNWA) reported

    @bt_uk I’ve checked the service checker it’s all fine , it’s a adsl splitter for standard broadband