BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alfreton, Derbyshire, England 09/15/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham and Mansfield.

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City Problem Type Report Time
United KingdomIlkeston Total Blackout
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomMansfield Internet
United KingdomMansfield Internet
United KingdomNottingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, England

    So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jase4130 jase4130 (@jase4130) reported

    @bt_uk Are without a doubt the worst ISP in the UK. I have had no Internet for nearly a week. I was told a engineer would be out today 6 days since it went down and now I'm being told Thursday that over a week. If you are thinking about switching to BT just Don't.

  • ShaManduh Amanda Ezell (@ShaManduh) reported

    Hey everyone! If you are looking for unreliable service, look no more than @bt_uk we’ve been waiting for 2 weeks to get our service restored! And now, I’m getting ghosted via customer service!

  • physaliqbal Physal (@physaliqbal) reported

    @bt_uk Why cant you provide urgent service while im paying and your bill is generated right on time, why no one tested before telling the customer to do another 2 yr contract

  • Ruthiebubbles Ruthie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏐🏉AFC (@Ruthiebubbles) reported

    @bt_uk Hi, my WiFi drops out at this time every morning lately. What is the issue?

  • sirdropsalot84 Phil Stevens (@sirdropsalot84) reported

    Can’t believe nobody has picked up #MUNLEE for tv coverage think that’s absolutely piss poor understand it was scheduled late but still a massive game not to be picked @SkySports @btsport

  • LindseyCole Lindsey Cole- The Mermaid and the Cow #EdFringe (@LindseyCole) reported

    had a break up last yr, 3 mnths after buying a house. mum helped me buy him out but I was left with depression & bills by myself.Tried to cancel @bt_uk but couldn't- was in his name. Finally sorted today after many calls, finishing with lovely Alison who was like my therapist.

  • Krishan51432912 Krish.Y (@Krishan51432912) reported

    @bt_uk explain this, been a loyal broadband customer since 2016 been paying £45 a month for broadband i call up to ask for a better deal and was told I am not a new customer therefore can't get a cheaper deal. I asked if it is better to switch to another provider they said yes

  • En35583701James James English (@En35583701James) reported

    @AlexShawTel I saw a online it was on btsport but your right absolutely stupid

  • photographyrsp Rob S Photography (@photographyrsp) reported

    @bt_uk Thanks Anthony, but I haven’t a signal to call? I don’t use a landline…

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @Shadows_Trains @SkyHelpTeam @bt_uk Neither, they are service providers not network providers