BT (British Telecom) Outage Report in Alfreton, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Mansfield, Nottingham and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Wi-fi | |
| Mansfield |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Birdfeed
(@Birdfeed1) reported
@mand_brun @bt_uk BT are awful. Didn’t cancel my broadband contract when I moved to Sky and charged me for two months they shouldn’t have. Practically impossible to navigate their complaints/refunds system. Took me months to sort. Would never go back to them.
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Parvinder Nijjar
(@parvindernijjar) reported
@bt_uk Every time I have interacted with BT they have tried to close the complaint as they to hit their complaint targets.
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▪️Neil H▪️
(@neilhamshaw) reported
Burnley were robbed by #VAR. @premierleague & @FA sticking with this bullshit. That was never a penalty, the shove wasn’t even assessed. Antonio Conte is a ****. Football is dead. F**k VAR. @btsport
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,/@¥
(@J16642009) reported
@bt_uk 9 days now and still not repaired. BT customer service cannot tell me the truth on when they expect it to be fixed. Keep moving goalposts every couple of days. Again - avoid #BT @bt_uk at all cost.
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Clifford Dive
(@LePlonge) reported
@bt_uk I renewed my BT TV contract after being told by customer services man that I would get a new BT TV box. It never came and I have since been told that I shouldn't get a new box. My subsequent complaint seems to have disappeared. Misleading selling!
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John.
(@UTO1867) reported
@bt_uk OK,thank you for the info, i have never had much luck getting a router from BT, the only one i ever got free was a Home Hub 3 & i have had to buy them myself ever since as the technology has evolved.
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Sam West
(@SamWest121) reported
@bt_uk And the poor customer service continues. Dismissed by your complaints team and then told they would send me paperwork so I could take it up with the ombudsman, unsurprisingly no paperwork vis email or post….
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j a x o n ✧
(@jaxon6661_) reported
@bt_uk I’m trying to sign up for the £15 a month BT home essentials package however by the time I go to check out my price is going up to as much as £60? Please help. We do not want TV/mobile/landline packages etc, just broadband. So why is it so expensive when advertised cheap?
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James
(@JMS78) reported
Seriously, **** @btsport for switching our game to 12pm on a Sunday
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Sheep Dog
(@RB6K) reported
@btsport your app is criminally bad for buffering. I’m on a 1GB connection and can’t watch the spurs game because it just keeps stopping.