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BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Alfreton, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, and Mansfield.

CityProblem TypeReport Time
Ilkeston Phone 6 days ago
Chesterfield Wi-fi 7 days ago
Nottingham Internet 9 days ago
Nottingham Wi-fi 9 days ago
Nottingham Internet 10 days ago
Chesterfield TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • zf0745johnnyh
    OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • zcherrybaby
    Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • ljt_letstalk
    Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • MartinK1ng
    Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • shelbybol
    b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • Gertlet
    Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • steph_woodward1
    Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • andy_morgan1956
    Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • craftyandcute
    Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • ljt_letstalk
    Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • JazzKittenWendy
    Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • RichardCusackBM
    Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • DistantEcho67
    Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • Charlotte_halll
    Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • andy_morgan1956
    Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • simon_ferrar
    Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Julianphilp2
    Julian philp (@Julianphilp2) reported

    @mstarmatt @bt_uk Yes I’ve had this to unfortunately Im stuck with them till next year I live in a bungalow it’s 3 to 4 steps to the bedroom and can’t get a signal loo yes apparently as you said what’s in the way or you have to much connected oh well

  • reveribletop
    charlie⚒ (@reveribletop) reported

    @bt_uk @WeAreOpenreach can u fix my internet pls we are at the end of a 2k copper wire while 50 yards away they have fibreoptic, can you deliver us from the dark ages please

  • James_____C
    James_____ (@James_____C) reported

    @bt_uk can you advise if there are issues in Farnham GU10 3_ _ postcode area? Broadband dropping out intermittently over the past few weeks

  • scottgal
    ʎɐʍollɐפ ʇʇoɔS (@scottgal) reported

    @ComethTheNerd @bt_uk Good luck with that; most other UK ISPs are just service companies who still use BT Openreach as their providers. Unless you have Virgin cable you're SoL.

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk your support is not contactable by phone and your online chat support is turned off. My broadband is not working and I work from home. How do I report a fault?!

  • ABrettWillard
    Amanda Brett Willard (@ABrettWillard) reported

    @bt_uk hi there. My broadband is down and I need to work! Holding on for 20 mins. I need my mini hub turned on so I can work. Can you help? Hanging on isn't an option. Thanks

  • ArcherUTD
    Alex (@ArcherUTD) reported

    @bt_uk are the worst company I've ever come across, turned my broadband off for no reason a week ago and its still not up. embarrassing

  • ClaireSenter
    Claire Senter (@ClaireSenter) reported

    @bt_uk service outage due to drink driver hitting mains box. Originally told would be 3-4 days to repair now it’s telling my won’t be till 16th Nov (3 weeks!!!) No phone signal in our area so no internet access. Assuming my bill will be altered this month?!

  • tom_hiles
    Tom Hiles (@tom_hiles) reported

    @bt_uk I've been having some issues but I haven't raised a fault yet, so the text and email are out of the blue - any idea whether these would be sent without me raising a fault? Might they be fraudulent?

  • 005Carl
    Carl Heathcote (@005Carl) reported

    Complained to @bt_uk 72 hours ago about my BT TV not working, I have been promised 5 times someone will ring me to sort it out and still nothing!! I have never experienced such bad customer service #bt #worsecustomerservice #dontcareabouttheircustomers