BT (British Telecom) outages and service status in Alfreton, England

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alfreton, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Nottingham, Matlock, Ilkeston, and Mansfield.

City	Problem Type	Report Time
Chesterfield	Internet	1 day ago
Chesterfield	Internet	4 days ago
Nottingham	Phone	6 days ago
Chesterfield	Internet	10 days ago
Matlock	E-mail	14 days ago
Ilkeston	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

• 
  Andy Morgan (@andy_morgan1956) reported 2 minutes ago from Somercotes, England

  @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

• 
  Martin King (@MartinK1ng) reported 5 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  andrew anthoney 🍋 (@andytoon30) reported 5 minutes ago from Mansfield Woodhouse, England

  @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

• 
  James Baker (@james7baker) reported 10 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  karl (@Khanson33Karl) reported 16 minutes ago from Ironville, England

  @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

• 
  Richard Cusack (@RichardCusackBM) reported 17 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  Zoe Harrison (@zcherrybaby) reported 17 minutes ago from Derbyshire, England

  @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

• 
  Jason Fage (@jfagej) reported 24 minutes ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  Andy Morgan (@andy_morgan1956) reported 34 minutes ago from Somercotes, England

  @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

• 
  Lindsey (@ljt_letstalk) reported 35 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  Bonnies29 (@sam_bon) reported 39 minutes ago from Derbyshire, England

  @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

• 
  Martin Roome (@MartinKunRoome) reported 42 minutes ago from Derbyshire, England

  @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

• 
  chris holmes (@chrish11072) reported 46 minutes ago from Matlock, England

  @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

• 
  Martin Roome (@MartinKunRoome) reported 47 minutes ago from Derbyshire, England

  @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 48 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  James Baker (@james7baker) reported 50 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

• 
  James Baker (@james7baker) reported 51 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 55 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  leigh.butler 💙 (@barmylad34) reported 60 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

• 
  James Baker (@james7baker) reported 60 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JohnBLFC20* (@Johnb2005) reported 2 minutes ago

  @NickLFC82 seen his latest crap about selling him for 80m, one muppet him living off a tweet btsport once read out

• 
  Tubularswells (@Tubularswells) reported 4 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Apex Signs (@apex_signs1) reported 5 minutes ago

  @bt_uk @BTBusiness I need to speak to an agent about a billing issue asap, So you tell me to go to live chat……..nobody available????? So how can I deal with this issue ?? How do I get to actually talk to someone ? 🤬🤬🤬🤬🤬🤬🤬. So frustrating!!!

• 
  Bill Scott (@BillSco747) reported 8 minutes ago

  @KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 9 minutes ago

  @bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?

• 
  Chris Fletcher (@Get_Fletch) reported 11 minutes ago

  @bt_uk I'm waiting for a call from the reactivation team. Apparently, they are outbound only when I spoke to your customer service and sales team this morning

• 
  Sebastian Colt (@Red_Rescue) reported 12 minutes ago

  @bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.

• 
  Sadaf Ahmed (@SadafAh05016729) reported 14 minutes ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?

• 
  BARRY (@XBAZAER) reported 18 minutes ago

  @bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday

• 
  TSLG13007 (@TSLG13007) reported 18 minutes ago

  @bt_uk absolutely appalling customer service as usual