BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Alfreton, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, and Mansfield.

City	Problem Type	Report Time
Ilkeston	Phone	8 days ago
Chesterfield	Wi-fi	9 days ago
Nottingham	Internet	11 days ago
Nottingham	Wi-fi	11 days ago
Nottingham	Internet	12 days ago
Chesterfield	TV	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

• 
  b (@shelbybol) reported 4 seconds ago from Derbyshire, England

  @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

• 
  Gav (@Gav1981) reported 5 seconds ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  chris holmes (@chrish11072) reported 3 minutes ago from Matlock, England

  @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

• 
  Craig Hammerton (@CraigHammerton) reported 4 minutes ago from South Normanton, England

  @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

• 
  James Baker (@james7baker) reported 5 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  James Baker (@james7baker) reported 6 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  James Baker (@james7baker) reported 8 minutes ago from Derbyshire, England

  @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

• 
  andrew anthoney 🍋 (@andytoon30) reported 8 minutes ago from Mansfield Woodhouse, England

  @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 9 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  James Baker (@james7baker) reported 19 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 38 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  James Baker (@james7baker) reported 38 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  Martin King (@MartinK1ng) reported 41 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  Jason Fage (@jfagej) reported 41 minutes ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  James Baker (@james7baker) reported 43 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  James Baker (@james7baker) reported 47 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  Jason Fage (@jfagej) reported 48 minutes ago from Chesterfield, England

  @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

• 
  Darren (@DistantEcho67) reported 48 minutes ago from West Bridgford, England

  Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

• 
  Simon Ferrar (@simon_ferrar) reported 52 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  OfficeTeam John (@zf0745johnnyh) reported 59 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Debenham (@RobDebenham) reported 3 minutes ago

  @bt_uk can you please help? I had a new fibre connection fitted today and my BT Box is now no longer connecting with the internet? The rest of the house is just NOT your YouView box?

• 
  l o i s (@lolb1991) reported 7 minutes ago

  Having a nightmare working from home because our @virginmedia WIFI is so bad. Looks like I’ll be giving @bt_uk a call.

• 
  Kingsground (@KingsgroundTiff) reported 9 minutes ago

  @bt_uk @GabyRoslin @BTCare It’s not an old account, it’s ‘current’.. I’m still paying for the service that I don’t yet have. It’s been over a year and I have DM’d, many times.

• 
  Danny Streets (@DannyStreets1) reported 16 minutes ago

  @bt_uk And could be even better if you didn’t treat your staff like slaves and scum

• 
  Graham Langlands (@GrahamLangland1) reported 17 minutes ago

  @GabyRoslin @BTCare Oh Gaby, I feel for you. I had the same run-around from Oct to Dec last year, got lucky and finally got someone who wasn't happy with what was going on and she took it on board to get my problem fixed. Openreach were asking me to contact BT with their findings after home visits!!

• 
  Ash 🛴📱📸 (@AshGamer15) reported 17 minutes ago

  @bt_uk Why is my speed so slow and inconsistent !! Been going on for weeks now and i tried reaching out once before. Should be getting 40down 15up

• 
  Yasmin Lambert (@yasminlambert) reported 19 minutes ago

  @bt_uk any idea when our WiFi will work again? It was meant to be upgraded today but instead it’s either been down or really slow and patchy all day

• 
  Simon Everett Photography Kent (@SEPhotoKent) reported 21 minutes ago

  @bt_uk Lines down West malling kent any update on repair time please.????

• 
  Ben Edge (@bnedge) reported 24 minutes ago

  @bt_uk having issues with my broadband that this affecting my ability to work from home and was just connected to the rudest customer support adviser I've ever dealt with and my issue and query remains unresolved.

• 
  Owain_C_P (@o_christian84) reported 25 minutes ago

  @GabyRoslin @BTCare BT go home. Also had issues with them historically