BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alfreton, Derbyshire, England 02/17/2026 07:30

February 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Alfreton and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • DanWestwell Dan Westwell 🇬🇧 (@DanWestwell) reported from Mansfield Woodhouse, England

    @adamsummerton @TheVanaramaNL @btsport Got a bad feeling it will be a 7.45pm kick off.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KachiKanu Kachi Kanu (@KachiKanu) reported

    It's been 5 weeks without broadband and @BTGroup has been appalling. I am sitting at home again today waiting for an engineer @bt_uk has cancelled all previous 5 appnts without notice. Horrendous service, multiple failed promises and lack of any ounce of customer care 😡

  • xCeewiz cheesy yogurt slinger (@xCeewiz) reported

    @bt_uk internet has been down for an hour or more now with a orange light ive reset it twice once for 2 seconds and another for 3 mins and it still a solid orange.. fix ur ****

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    Suzanne @Bt_uk consumer-non resolution-champion responds to any criticism of her performance but not to any request for information. No evidence that Suzi has done any referral. Her main object and concern throughout is bland generic responses to close me off. Typical.

  • harve020 Kelly Harvey (@harve020) reported

    @bt_uk My parent are having problems with their BT internet email. They are not receiving emails from a number of contacts. They have followed the guidance with regards to ‘settings’ but the screen shot shown on the help does not mirror what they are seeing

  • LucyKeeg Lucy Keegan (@LucyKeeg) reported

    So let down by @bt_uk - making a stressful relocation even more stressful by not being able to compete a simple Home Move to a loyal customer, never giving a straight answer when I call and leaving me on hold for hours 😭😭😭

  • butchershead1 butchershead (@butchershead1) reported

    @RomTogic @bt_uk Get a life .:: ******* idiot , they don’t need that **** and all other woke **** rammed down their throats , let them be children for god sake instead of having to have there heads filled with utter crap

  • Shagan_Gooner Siobhan #wewontakeloans (@Shagan_Gooner) reported

    @bt_uk Thanks for your help today but I am very very disappointed in the service being provided and the fact I am paying for this. A month is simply not good enough!

  • ChrisBr86160815 Chris Briggs (@ChrisBr86160815) reported

    @bt_uk I seem to have entered a twilight zone. I have a Now TV package via BT but there's no details or a cancel option on 'my BT'. Tried calling but no answer

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk Consumer-resolutionteam Suzanne Perry tells me she has done a referral to BT Openreach response time 7 days. No copy of referral, no contact details, no idea when the 7 days run from. No confidence it was done and she closes my 'complaint'. Abandoned without resolution.

  • J4GGY_DHILLON Jaggy2k3 (@J4GGY_DHILLON) reported

    @bt_uk @BTSopenreach @OpenreachHelp can you help out. ? There's an exchange 1/4 mile up the road from me on bedford Road in Kempston