BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

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The latest reports from users having issues in Alfreton come from postal codes DE55.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alfreton, Derbyshire, England 01/16/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Alfreton, Mansfield, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomIlkeston Total Blackout
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Total Blackout
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RealPaulMurray Paul Murray (@RealPaulMurray) reported

    @bt_uk hi, how do I cancel BT Sport?

  • beetlebopop John Hope (@beetlebopop) reported

    @bt_uk Trouble is, the app doesn't work ! My speed is consistently 75% of my Stay Fast Guarantee but when I click thr 'run more tests link it says 'Error 404 - not found'. Been like that for months ....

  • larrycon1967 lc (@larrycon1967) reported

    @bt_uk He never got here but phone and explained all and the Internet was restored about 8.30pm last night

  • Punkoala1 Punkoala (@Punkoala1) reported

    Well update on the Internetgate: been told by @SkyHelpTeam that on their systems @WeAreOpenreach where due to come out today 13:00 - 18:00. Mrs punk has found out from our neighbour who phone @bt_uk it was never today but the 6th Feb. This is beyond a joke now 21 days outage.

  • CPToceans who knows? (@CPToceans) reported

    @btsportrugby @btsport no one has come back to my official complaint lodged for the stormers clermont game lodged on Saturday, what's going on?

  • kslaverty Kelly (@kslaverty) reported

    @bt_uk why advertise a service that you cannot provide? 5 weeks waiting for fibre to be installed at our property, 2 weeks without internet as we cancelled early with our previous provider to go with you. What you gonna do about it?

  • marie3416 Marie (@marie3416) reported

    @bt_uk I called to cancel my broadband and mobile last Thursday, was told that my account was blocked so needed to unblock by the back office and I would receive an email in the next few days to confirm that my cancellation was taken into account. I haven't received anything yet.

  • crispybear1 Save the clay pigeon 🇺🇦🚒 (@crispybear1) reported

    @bt_uk Sent the fix message but no response after ½ an hour

  • kimbers00 kim harris (@kimbers00) reported

    @bt_uk Absolute crap. Been months and months of crap service

  • usmanselen Sel's Back to Slay💜 (@usmanselen) reported

    @TheEnemiesPE3 because its by BTSport not WWE. WWE would never do it xd.