BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alfreton, Derbyshire, England 11/22/2025 09:15

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Sutton in Ashfield, Ilkeston, Mansfield, Chesterfield, Ripley and Matlock.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomNottingham TV
United KingdomSutton in Ashfield E-mail
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomMansfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bowiserno1 connor bowie (@bowiserno1) reported

    @btsportwwe @btsport why is the replay for last night's smack down not on BT sport app

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • lissieann elisabeth spencer (@lissieann) reported

    @bt_uk VILE CUSTOMER SERVICE - 88 year old with lifeline and phone has disconnected and we can’t get through to anyone who can fix. Total duty of care failure.

  • ELIO_P_THFC Elio (@ELIO_P_THFC) reported

    @virginmedia It’s cool. My service with you is ending in 3 weeks and I’ll be with @bt_uk instead :)

  • CHunt88 Carmella Hunt (@CHunt88) reported

    @bt_uk Why is my BT 4G mobile service not working ?

  • Tomahol1 Tom Holland (@Tomahol1) reported

    46 days since my @bt_uk internet went down. In that time I've spent £45.33 on that service, and the #ISS has completed 736 orbits of Earth. I'm now owed £369.60 in compensation. @WeAreOpenreach SSKMD MSO active for 100 days. #stilloffline

  • Jenaraj Jenaraj (@Jenaraj) reported

    @SkySportsPL again why is Souness on TV? He's does worst thing then what Marcel Sabitzer just did... I don't understand why your panel is so weak... @btsport you need to take over super Sunday or some American TV company they bring more oomph then these scrony fools

  • optimark_prime Mark McCormack 💜 (@optimark_prime) reported

    @bt_uk Hi there, my BT fibreoptic is supposed to give me 30mbs, but currently it’s only around 3mbs, and has been poor for a while. Also, whenever I receive a call on the landline, the router resets.

  • AussieInLondon9 Matt (@AussieInLondon9) reported

    @btsport fyi - you are letting down Australian and Indian cricket fans in Uk. Nearly 12 hours after play finished there are still no highlights of day 2 of the second test uploaded to your app. & The replay of day 2 stops after 2hrs - ie missing 2 sessions.

  • Nick_Spragg Nick Spragg (@Nick_Spragg) reported

    @ChrisHolt1982 @btsport @btsportwwe I’ve been watching the recording from last night, has it not been on again? The ‘**** You Roman’ chant didn’t last that long tbh…