BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

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The latest reports from users having issues in Alfreton come from postal codes DE55.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alfreton, Derbyshire, England 01/18/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Alfreton, Mansfield, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomIlkeston Total Blackout
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Total Blackout
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • trenry14 renry (@trenry14) reported

    The game is completely broken! That’s another pen given when the attacker initiates the contact. It’s a joke. #TOTLEE @btsport @BBCMOTD @FA

  • RealNikWatson Nik (@RealNikWatson) reported

    Once again pundits breaking down an incident in minute zoomed in detail who will no doubt complain in the future that VAR is ruining the game by doing exactly the same. Make your mind up and stop the hypocrisy. @btsport

  • Realitsthefeds Darren Meredith (@Realitsthefeds) reported

    @bt_uk The problem is there is no update even after all this time. Today told to call back on 6th January for an update, over three weeks after the fault was reported. Three promises on date to repair this have already elapsed, and we are now desperate. Shocking.

  • trojan1963 Chris Donaldson (@trojan1963) reported

    @WestieSpurs @btsport Yes I policed the spurs stadium when leeds came down to nth London for the FA cup ,jermaine Beckford scored a late equaliser. It was mayhem after the match when a load of Leeds fans left and tried to renter the spurs end. But to be fair that was 10 years ago.

  • hatetorycuts Susan Robinson (@hatetorycuts) reported

    @bt_uk As have memory problems changing number would be difficult for me You can check those numbers blocked & go for them surely? You have technology on your side I just have call block

  • darryljoemurphy Darryl Murphy (@darryljoemurphy) reported

    @iamstu9 @bt_uk @btsport Happened to me a couple of times, even though Internet working fine, rebooting the router seems to fix this

  • andii29 The Subbuteo kid (@andii29) reported

    Glad I'm actually watching cause if I was just listening to the commentary I'd think we were playing **** and lucky to be up Maybe don't write the script before watching the game eh lads #btsport

  • JeffersWO1 Warrant Officer1 Jeff Crawford RN (@JeffersWO1) reported

    @bt_uk worst customer care I’ve ever experienced you should be ashamed

  • UtdAdorer Mourinho’s Intelligent C*nt (@UtdAdorer) reported

    @thfcValyrian You’re talking about a guy who deliberately missed a drug test and cheated on his sick wife. That’s how awful he is. Why @btsport deem it fit to always throw Utd ex players in Spurs games is beyond me. Their agenda is horrendous.

  • Gaz_Hammer Gary Armstrong (@Gaz_Hammer) reported

    @btsportfootball @btsport @mrjakehumphrey Peter Walton shut up you Idiot. The foul isn’t even debatable it’s 100% outside the box. This is why referring is so bad people like him who just back uo the wrong decisions. Clearly see it’s outside the box.