BT (British Telecom) Outage Report in Alfreton, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Phone | |
| Chesterfield |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
-
Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
-
Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
-
GordyW GTTO
(@gordy291) reported
from
Bolsover, England
@btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary
-
Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
-
Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
-
karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
-
Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
-
Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
-
Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
-
Keir
(@KeirNFFC) reported
from
Hucknall under Huthwaite, England
Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
-
Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
-
Jamie Shaw
(@jamie_shaw) reported
from
Mansfield Woodhouse, England
So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
-
Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
-
Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
-
Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
-
Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
-
Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
-
Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Potter
(@ChrisPo18408720) reported
@MissRachaelCx @bt_uk I went with sky internet in the end but are ****
-
Adrian Wooster
(@awooster) reported
@bt_uk broadband has now been down for 3 hours, some vague promise to get it back in another 5 but no information about calling in the benefits of a Halo 2 contract. Useful reminder that renewal is in 2 months
-
Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Yep, I've heard of it and paid for it. It's utter b***ks. I've been without broadband for 3 weeks now. You even had the gall to cancel my right to cancel because you couldn't meet the service. #godawfulservice #shambolicservice
-
Daisy
(@DaisyJHollands) reported
So all @bt_uk phone agents are “attending a short company meeting until 12.15”. 45 minutes isn’t *very* short, is it? And that’s assuming it has only just started. How unprofessional to take all your agents out in one go. That’s really shoddy customer service.
-
Alistair Tait 🏴🇨🇦🇺🇦
(@GolfTait) reported
@cliveagran I'm thinking right now @bt_uk is the worst offender. Spent nearly 1/2 an hour this morning with the "Thank you for holding..." msg before getting bumped off. Called back to find out staff were on a training course or something. Now waiting again, nine minutes and counting.....
-
Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Sounds like #MondayMyths to me. I've been waiting for nearly 3 weeks for a broadband fix. You don't even bother to call back and update me despite promising to do so every day. This is truly #godawfulservice
-
Matt Bigwood
(@MattBigwood) reported
@bt_uk unbelievably bad service. I received an email on July 19 saying sorry I was leaving BT, despite me not requesting to do so, and all my services would stop on Aug 2. After an hour on the phone I was told I'd have to ring back and it was an error at BT's end. Phoned back two
-
andrew chatterley
(@andrewchatterl1) reported
@bt_uk 3 missed appt, 4 call backs promised that never came, day 18 of no phone or broadband, you are a total shambles, customer service, you book appt when openreach are on strike, 🤡 clowns doesn’t come close
-
Joanna Mazurkiewicz
(@JoannaMazurki12) reported
@bt_uk I became homeless living in a hotel but BT refused to cancel my contract for free and insists I still need to pay the cancellation fee! I’ve been their loyal customer for years. BT do you really have to charge homeless person for broadband she cannot use?
-
Damien
(@DamienBurnett7) reported
@tomhwilliams23 @btsport @TheVanaramaNL The sooner clubs like Wrexham , Notts etc get out of this league the better . Everything about this NL is awful