BT (British Telecom) Outage Report in Alfreton, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield, Ripley and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Nottingham |
TV | |
| Sutton in Ashfield |
||
| Ilkeston |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Redpath 🇪🇺🌍🎬🙏❤️❄️
(@CreativeRedpath) reported
and our staff have worked tirelessly to process customer orders. Imagine how disorientating it was to receive, during lockdown, an email from @bt_uk saying 'Another customer has asked to take over the telephone line at your address on 10/12/2020. So we'll end your contract... 2/
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Boab🏴
(@HooverRAD81) reported
@bt_uk I've been without Internet since last night. Is there a problem in Kilsyth, and when should we expect a fix?
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MrBen
(@whoknowssi) reported
So @bt_uk ... is it really acceptable to penalise a customer who has been with BT TV and Fibre Broadband for 7 years, by asking for a £440 cancellation fee when moving house with a temp accommodation gap in between?!? Had no intention of leaving BT, but you’ve forced us out!!!
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Max
(@G_Maxi_73) reported
@bt_uk Our internet is garbage about 2Gb we are with BT £95 per month steer clear
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Lisa
(@Lijoh1) reported
My BT Internet has been hit & miss last few days. I've experienced far more issues since 'upgrading' to the Smart Hub 2 Halo, it isn't as reliable as the old BT Hub yet I'm paying more 😕 @bt_uk #BT
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Craig Partridge
(@CtpUK) reported
@bt_uk @BTCare evening. Home broadband cut out suddenly this evening. Line checks suggest no issues, router making a "clicking" noise every few minutes, constant flashing orange light. Hard reset not fixed. Fear the Smart Hub 2 has given up the ghost.
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Heather Mead
(@paintofheart20) reported
@OpenreachHelp no help forthcoming now 48 hours with no internet and no explanation When I log into @bt_uk account it says engineer visit complete How? No one came #no one called I am none the wiser and to what the issue is I rely on internet for work I’m losing money
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Diana Chrisman
(@diana_chrisman) reported
@OpenreachHelp All your updates have said is that you will update us again in 2 or 3 days. This is all @bt_uk have said. This is the same story every time. You are both blaming each other. And no one has identified the problem to us yet.
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ᒍᗩY ᑕᒪᗩY
(@JayClay71) reported
@bt_uk morning I’m on sky b’band and they are saying there’s a local outage in my area, Ng173gr area. Any ideas as it’s been 24 hours now. Thanks.
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⚔Wandering Dutch🇳🇱 ᚴᚱᛁᛘᚠᚱᚬᛋᛏ
(@Wandering_Dutch) reported
@bt_uk WiFi signal has nothing to do with sustained speeds or ping or packet loss. I could have a solid WiFi connection throughout the home and still have a **** connection. So this advert is utterly useless. And the guarantee is flawed and useless also.