BT (British Telecom) outages and service status in Alfreton, England

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alfreton, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Sutton in Ashfield, Chesterfield, Matlock, and Ilkeston.

City	Problem Type	Report Time
Nottingham	Internet	3 days ago
Nottingham	E-mail	3 days ago
Sutton in Ashfield	Internet	9 days ago
Chesterfield	Internet	10 days ago
Chesterfield	Internet	13 days ago
Nottingham	Phone	15 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

• 
  Simon Ferrar (@simon_ferrar) reported 4 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  James Baker (@james7baker) reported 9 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  b (@shelbybol) reported 10 minutes ago from Derbyshire, England

  @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

• 
  James Baker (@james7baker) reported 11 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 15 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 17 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  James Baker (@james7baker) reported 17 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  James Baker (@james7baker) reported 20 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  Kev Fletcher (@kevfletcher72) reported 20 minutes ago from Heage, England

  @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

• 
  James Baker (@james7baker) reported 22 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  Gav (@Gav1981) reported 23 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  Lindsey (@ljt_letstalk) reported 25 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 27 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  James Baker (@james7baker) reported 34 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Andy Morgan (@andy_morgan1956) reported 40 minutes ago from Somercotes, England

  @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

• 
  James Baker (@james7baker) reported 44 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  leigh.butler 💙 (@barmylad34) reported 48 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

• 
  Richard Cusack (@RichardCusackBM) reported 50 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  Bonnies29 (@sam_bon) reported 56 minutes ago from Derbyshire, England

  @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

• 
  Zoe Harrison (@zcherrybaby) reported 59 minutes ago from Derbyshire, England

  @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CG2009 🦓🦓 (@CatherineG2009) reported 2 minutes ago

  @btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but I’ve had to close. 0/10.

• 
  Kenta (@nemurikyosirou) reported 3 minutes ago

  @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

• 
  Ann Merrigan (@MerriganAnn) reported 3 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  Brian McBride (@brian_mcbride1) reported 3 minutes ago

  @bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.

• 
  Darren Lloyd (@darrenglloyd) reported 4 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Sad Banana (@SadBanana9999) reported 7 minutes ago

  @hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!

• 
  Darren Lewis (@Darren_Lewis1) reported 7 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.

• 
  Philip Aggrey (@Felipe_Grey95) reported 10 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  bazzer (@thematrixzion) reported 12 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 15 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.