BT (British Telecom)

BT (British Telecom) Outage Report in Alfreton, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alfreton, Derbyshire, England 02/19/2026 19:25

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Chesterfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, England

    So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahHarrowsmi1 Sarah Harrowsmith (@SarahHarrowsmi1) reported

    @bt_uk we’ve had the worst service this week with our broadband. Router seems to be going down several times a day. And the halo has had to reset several times too. Any issues with service in the Chester CH3 area?

  • GUKTPremier Premier Magazine (@GUKTPremier) reported

    @bt_uk How long does it take to fix a phone line? 24 hours? A week? A fortnight? … my 88 year old mother has been without a phone line for A MONTH!!! which also means that her emergency panic button doesn’t work either.

  • _ryanparr Ryan (@_ryanparr) reported

    @bt_uk TV services are the worst I’ve experienced ever, 9 days of an issue and still not resolved. Can’t do anything for another 30 odd days and credits which are insulting put on my account, the broadband is probably the only good thing about them.

  • Mike_Ames_Flair The Scalability Guy (@Mike_Ames_Flair) reported from Knowle, England

    @bt_uk Twitter is our last resort. I need a phone number to speak to a person. 4 days no internet and my business is suffering now. Please help.

  • silverthorn2151 Chris Whitehead (@silverthorn2151) reported

    @bt_uk @BarryP94847920 You as well??!!. Been waiting for the clown working on switching our phone line after fibre installed for 7 days now. No one can help, no one is interested and now I'm told next Wednesday.....if I'm lucky. Simply woeful management of unhappy customers.

  • HighbridgeTrust Highbridge Conservation Group (@HighbridgeTrust) reported

    @bt_uk I run a Conservation Group and we use btinternet to email our trail cams to ourselves monitoring rescue orphaned wildlife, I have been locked out of all my bt emails for sending myself too many :/ please help

  • HighbridgeTrust Highbridge Conservation Group (@HighbridgeTrust) reported

    @bt_uk I have been busy in the mud :D and I don't know how to DM sorry 😐 it had a go at working from 17.19 to 17.41 but I really need to monitor these endangered animals please help 😢

  • Gazzy_Burns Gareth (Sky)Walkner (@Gazzy_Burns) reported

    @bt_uk your price increases are excessive. No detailed explanation as to why. Service is the same yet you’ve decided to increase my prices…dramatically. Please assist. Not heard back from complaint.

  • cloudyoshimoto CloudYoshimoto (@cloudyoshimoto) reported

    @zImABeastFam @virginmedia @bt_uk Been to the forums, its pointless. BT fibre looks amazing btw, stats are crazy. Even ADSL might be better for latency and reliability compared to virgin. Support cant help when its their network routes/backbone.

  • Pheonnexx Heather Poole (@Pheonnexx) reported

    you send threatening emails about debt collection, and you cancel people’s complaints about this for no reason. What are you going to do about this @bt_uk