BT (British Telecom)

BT (British Telecom) Outage Report in Mayfield, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfield, Staffordshire, England 08/30/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Uttoxeter and Burton upon Trent.

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City Problem Type Report Time
United KingdomUttoxeter Internet
United KingdomBurton upon Trent Phone
United KingdomUttoxeter E-mail
United KingdomBurton upon Trent E-mail
United KingdomBurton upon Trent Internet
United KingdomUttoxeter Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Mayfield, England

Latest outage, problems and issue reports in Mayfield and nearby locations:

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanePictionaire Andrew 'Available for work in the EU' Burrell (@DanePictionaire) reported

    @BTCare Bad weather last year snapped the phone line from the pole in the street to my house. I don't use BT so it hasn't been repaired but would like the option of BT internet when my contract expires with virginmedia. Who do I ask to fix the line? Thanks

  • DrAnneMurphy Anne #OpenTheWindows (@DrAnneMurphy) reported

    Hi @bt_uk Our shared-use NHS building’s lines have all gone down 😱 and apparently you won’t talk to our helpdesk staff at @Brent_CCG or @NHSProperty because they’re ‘not the Bill payer’. It’s Xmas. Frontline all at work. Can you help us?

  • AnslowPhil phil anslow (@AnslowPhil) reported

    @bt_uk Still having problems I believe there’s an engineer coming today

  • TheBettingBunny TheBettingBunny (@TheBettingBunny) reported

    @bt_uk Our internet is absolute crap. Constant buffering over the WiFi network. We can't all cable in so that's no use to us. Is there a way to get help barring waiting for an hour in a queue on your awful phone support?

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • Liverpoolcallin James O'Leary (@Liverpoolcallin) reported

    @bt_uk Still waiting for a £50 voucher/card that I was promised in August,when I renewed my awful WIFI connection this year. Wouldn't hold my breath over the ton

  • psheppard14 Paul Sheppard (@psheppard14) reported

    @btsportwwe @btsport hey guys, fancy sorting out your On Demand RAW/SD/NXT show replays? You never give us the over-run so we miss stuff! Sky Sports never did this - and you guys are so much better at promoting @wwe than them!

  • Wintervention_ Leanne (@Wintervention_) reported

    @bt_uk fix your Wi-fi issues! Been over a week now with rubbish connection keeps disconnecting and can’t watch anything online....I can see from twitter it’s not just me too!

  • antifootbaII 🗣 (@antifootbaII) reported

    @bt_uk @CFCShaunnn bit late there gary ol gazza, has your internet been down too

  • elsss__x elz (@elsss__x) reported

    @bt_uk It seems to be better last night. If I have any problems again I’ll send the text again. Thanks