BT (British Telecom)

BT (British Telecom) Outage Report in Mayfield, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfield, Staffordshire, England 11/02/2024 17:25

November 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mayfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Burton upon Trent, Matlock and Ashbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurton upon Trent Internet
United KingdomBurton upon Trent Internet
United KingdomMatlock Internet
United KingdomBurton upon Trent Wi-fi
United KingdomAshbourne Phone
United KingdomBurton upon Trent Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mayfield, England

Latest outage, problems and issue reports in Mayfield and nearby locations:

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bad_Leroy_Brown Leroy Brown (@Bad_Leroy_Brown) reported

    @bt_uk I have terrible issues like this all the time. The speed is never what you guarantee

  • darrentacker darren bonwick (@darrentacker) reported

    @bt_uk well day 6 of no internet thanks bt you disconnect us from sky ok then fail to re connect costing us loads in a 2 hr trip to office each day from crawly to Brighton office and still not fixed #howcraprbt

  • LDHoldway Louise Holdway (@LDHoldway) reported

    @bt_uk hi how do we get a code for the PS5 ? Been a loyal customer for over 4 years now and didn't receive a code ! 😩

  • steve_levett Steve Levett (@steve_levett) reported

    @bt_uk so a 3 second abandoned call counts as attempting to contact me regards my complaint. Followed by an email 7 minutes later saying you hope you’re happy & complaint closed. No worries only my consumer rights have been infringed. Will keep trying despite stupidly long calls!

  • kieren_19 Kieren Forrester (@kieren_19) reported

    @bt_uk placed a order on bt shop but had no confirmation email can you guys help?

  • Joey_CFC Joey (@Joey_CFC) reported

    @bt_uk Hi, I'm also having issues with the app on my firestick, was working fine until yesterday and it's still not fixed. Says optimising display then comes up with an error message

  • NeilAndosun Neil Anderson (@NeilAndosun) reported

    @bt_uk hour and a half on the phone with 3 separate advisor trying to find out why the @btsport package we ordered over 10 days ago still isn't working and they hang up... unreal.

  • kate_niven Ah....ffs (@kate_niven) reported

    @RobbieSavage8 @btsport did someone get released? Ffs I couldn’t give a damn about Man Utd but you advocating a red card?

  • WHITTERSTWLTTER H (@WHITTERSTWLTTER) reported

    @bt_uk You're not getting it, neighbours get the guarantee from YOU. My guarantee from YOU is 8, yet OpenReach say it can be as high as 80Mbps. There's nothing to order because my line sucks, hence me asking. Is there anything I can do?

  • JackPrescott86 Jack Prescott (@JackPrescott86) reported

    I know they paid fifty zillion pounds for exclusive rights, but @btsport should put one @ChampionsLeague group game on their YouTube channel each week. Even if it’s a crap one (and there are definitely crap ones).