BT (British Telecom)

BT (British Telecom) Outage Report in Mayfield, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfield, Staffordshire, England 04/23/2025 11:20

April 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Matlock and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Wi-fi
United KingdomBurton upon Trent Wi-fi
United KingdomBurton upon Trent Internet
United KingdomBurton upon Trent Wi-fi
United KingdomBurton upon Trent E-mail
United KingdomBurton upon Trent Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mayfield, England

Latest outage, problems and issue reports in Mayfield and nearby locations:

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woodytheblue Woody (@Woodytheblue) reported

    @bluemoon_mcfc Was just having the same conversation Might just cancel @SkyFootball and @btsport completely now - what’s the point

  • volewriter Kate Long (@volewriter) reported

    @bt_uk Hi, I went into MyTV to watch a programme I'd recorded earlier, and found everything in there had been deleted, including 3 locked films. I don't understand how that can have happened. Can you help, please?

  • MEBaines Michael Baines (@MEBaines) reported

    @bt_uk why do we keep getting told by staff that our broadband is fine and working when it isn't? Consistently slow or not working at all

  • dannyvaio Dan Brook (@dannyvaio) reported

    @btsport can you please grace me with a reply? Poor customer service so far.

  • Lordy75 ʟᴏʀᴅʏ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@Lordy75) reported

    @premierleague partners and broadcasters @SkySports & @btsport should issue a statement saying they will not be part of any broadcasting deals for a European Super League. Absolute joke.

  • LeeDHayes Lee Hayes 🐝 (@LeeDHayes) reported

    Now is the time for @SkySports and @btsport to take a stand and side with the fans and tell this #europeansuperleague to **** right off. Please do not sponsor this disgusting greedy cartel.

  • imwillis76 Ian Willis (@imwillis76) reported

    @Funzokhan @mrjakehumphrey @btsport And would the pundits who have criticised it so vociferously over the last couple of hours turn down the chance to commentate/analyse games?

  • GerLawton Ger Lawton (@GerLawton) reported

    @rioferdy5 talking passionately and with an awful lot of sense on @btsport about this European superleague nonsense

  • rdevx Rowan Devereux (@rdevx) reported from Wicklow, Leinster

    I hope #SkySports and #btsport do not support this, if there’s no coverage there’s no advertising and there’s no revenue! Please stand united with the fans and reject all proposals #europeansuperleague

  • lewisegan Lewis Egan (@lewisegan) reported

    @SkySports @btsport Just like to remind you that you are a huge part of the problem. You pay ridiculous amounts of money on TV rights every year. You play a large part in the wealth of the league. The wealth and greed in football grew because of you #europeansuperleague