BT (British Telecom) Outage Report in Mayfield, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Mayfield, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Uttoxeter, Matlock and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Uttoxeter |
||
| Matlock |
Phone | |
| Burton upon Trent |
Internet | |
| Burton upon Trent |
Internet | |
| Burton upon Trent |
Total Blackout | |
| Burton upon Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Mayfield, England
Latest outage, problems and issue reports in Mayfield and nearby locations:
-
Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
-
Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
-
chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
-
Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
-
Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
-
James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
-
b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
-
connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
-
James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
-
Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
-
James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
-
Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Shaun Riach
(@ShaunRiach) reported
@bt_uk Calling to get through to speak to someone and it's saying that the billing help desk is currently closed are there issues? cheers
-
Edd Sirr
(@eddsirr) reported
Question for @bt_uk - if I’m trying to leave and can’t get through, I’m ok to reduce the number of minimum days I have to pay for? Or is there an email address I can have to cancel my services? @Ofcom or @BBCWatchdog should look at this as it’s grossly unfair.
-
Pat Bowie
(@giantsunflower) reported
@bt_uk Why can I not speak to someone on phone about my broadband and phone package. It says help desk closed. How long is this going on for
-
vicki pelucci
(@vickipelucci) reported
@bt_uk I’ve been trying to get through to BT for almost 3 weeks to cancel my contract, it rings out for about 1hr30 and then cuts me off!!! How am I supposed to give notice to leave when I can’t get through ??
-
Cris
(@Tophe2) reported
@bt_uk Hi, I placed an order yesterday but need to speak to someone about the delivery address, cs lines are down. Any advice?
-
Bev Balin-Bull
(@bevbalin) reported
Please @bt_uk help! Reported Mum's (86yrs disabled)phone fault 3/10. Helpline booked engineer visit. No visit. Contacted Helpline again 18/10 lovely guy apologised said been 'cancelled' remotely, rebooked engineer. Still no engineer and no working phone. Today no Helpline. URGENT
-
farawaylane
(@farawaylane) reported
@bt_uk we spent 90 mins in a q this morning to query why you are trying to charge us for not returning items you never sent us, and why you haven't fixed our broadband in 10 days. Answer please.
-
Anna Handel
(@handelhome) reported
@bt_uk I have been on hold to speak to someone since 8.30am and at 10.00am I got cut off, calling back it says you have closed the help department. Can someone please contact me
-
Emma C
(@emmbeco) reported
How can technical support desk @bt_uk be closed? I can't get through on phone and online chat says no availability. I've had dreadful service since moving house! Landline no finally moved across 4 weeks late but doesn't work 😡 Been waiting for callback from BT since yesterday.
-
Hazed Gaze
(@Andyger72) reported
@bt_uk trying to report issues with my BT TV box, scrambled picture and audio On hold for 2hrs and got cut off...any advice or reasoning?