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BT (British Telecom)

BT (British Telecom) Outage Report in Lancaster, Lancashire, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Lancaster come from postal codes LA2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Lancaster, England

The most recent BT (British Telecom) outage reports came from the following cities: Morecambe, Lancaster, and Cleveleys.

CityProblem TypeReport Time
Morecambe Internet 13 days ago
Lancaster Phone 17 days ago
Morecambe Internet 1 month ago
Cleveleys Internet 1 month ago
Cleveleys Internet 2 months ago
Morecambe Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • PumJum
    Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • franners82
    frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • tommy210254
    Thomas Hamilton (@tommy210254) reported from Middleton, England

    @prodnose I'll ask my neighbour Never missed a game in years (BTsport and sky) Got the shirt and the tattoo Probably couldn't find Liverpool on a map, let alone Anfield

  • PumJum
    Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • pedroviejo01
    Peter Old (@pedroviejo01) reported from Ulverston, England

    @btsport Steve Macnanaman has to go . He is awful worse than Michael Owen!

  • morganfxncom
    morgan francom (@morganfxncom) reported from Middleton, England

    @skytv you’re services are a bunch of **** should of gone with @bt_uk sort it out

  • shmergel
    Shmergel Flonk (@shmergel) reported from Overton, England

    @bt_uk morning, the My BT app isn’t working this morning. Our broadband is working fine but the app says it can’t find the server when we try to login.

  • Seddon1968
    Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • jenmeatsix_
    Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk Yes speed is fine. Its the ping that's bad and I can't do anything. Just want someone to come out and sort it.

  • Bennett_ian7
    Ian Bennett (@Bennett_ian7) reported from Ulverston, England

    So @bt_uk have turned down the Wi-Fi on the home hub 5 routers, that’s beyond sneaky. Just to get everyone to buy the halo for an extra £7 a month. Can shove it if you’re gonna do that

  • Vet_James
    James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • Adski86
    Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • spjsjs
    Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • aftabgujral
    #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • effie_sharp_edu
    Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • effie_sharp_edu
    Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • chrismalkinson
    chris malkinson (@chrismalkinson) reported from Fleetwood, England

    @ScotlandSky coverage of Scottish football is awful compared to @btsport

  • jenmeatsix_
    Jen🦖 (@jenmeatsix_) reported from Middleton, England

    @bt_uk worst company out there by far.

  • aftabgujral
    #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RadWagon
    Rad Wagon (@RadWagon) reported

    @bt_uk Trying to help my elderly Mum get onto the best package for her call/broadband usage. Currently she's paying far too much. We've identified a package on your website. When we try 2 upgrade 2 it, your website takes the preferred option away & offers a more expensive one.

  • keviginge
    Kev (@keviginge) reported

    @bt_uk Yes will be fixed by 6th, supposed to be 2nd but engineer called me to say that fault isn’ affecting myself but 40+ people ,fault with the main network (Green box) where openreach connect customers Wi-fi and landlines. Disappointing but can’t be helped I suppose.

  • LoveTheLag
    Lagger 🏳️‍🌈 (@LoveTheLag) reported

    @bt_uk @TheSnakeDocTV Might want to help this guy sort his problem genuinely, its been YEARS and you guys do nothing. Hes tried everything, I want to stop hearing him complain about his internet for a change

  • Daniellee_lucy
    Danielle (@Daniellee_lucy) reported

    @OpenreachHelp shock, end of day 3 and still no call flow - still connected to BT which was CANCELLED yesterday. Should have been live with call flow on Wednesday. This is an open reach issue but you won’t do F all to sort it. Shocking service. @bt_uk @CallFlowS

  • Daniellee_lucy
    Danielle (@Daniellee_lucy) reported

    @bt_uk should have swapped to call flow on Wednesday due to BT providing awful internet - still waiting to connect with them. Somehow even though our service is cancelled with you we still have BT Wi-fi 🥴🤔 I hope we aren’t getting charged for this. @OpenreachHelp won’t sort it

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @Josh_Northedge @bt_uk my turn to suffer orange light tonight about £75 per month to suffer this type of crap on a weekly basis #iwouldnotrecommendbttoafriend

  • sara_endipidy
    Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reported

    Anyone would think that @btsport don’t want customers! I’m trying to work out how to switch from an app only contract that I can cancel with 30d notice to an annual one on sky tv box and there isn’t an option or even an online chat help. So off putting.

  • EliseS1303
    Elise (@EliseS1303) reported

    @bt_uk extremely disappointed in the lack of customer service. 2 hours on the phone today still no answer and still waiting for a promised 3pm call back from a manager

  • _Sophkj
    Soph (@_Sophkj) reported

    @bt_uk Engineer supposed to be out on 31st to fit new router into house. No show. Then meant to send another out today and again no show. This is the second time BT have messed us around trying to set up broadband. Your customer service is closed for the night.

  • vicky_kingwell
    Vicky Kingwell (@vicky_kingwell) reported

    Argh! @bt_uk Worst! Internet! Ever!!!