BT (British Telecom)

BT (British Telecom) Outage Report in Pilling, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pilling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pilling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pilling, Lancashire, England 12/04/2025 08:25

December 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pilling, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Preston, Cleveleys and Lancaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston Internet
United KingdomCleveleys Internet
United KingdomLancaster E-mail
United KingdomLancaster Wi-fi
United KingdomPreston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pilling, England

Latest outage, problems and issue reports in Pilling and nearby locations:

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have been trying to contact you as an emergency for our elderly neighbour. we have been on hold for most of today. please help.

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • Seddon1968 Stuart Seddon (@Seddon1968) reported from Lancaster, England

    Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • effie_sharp_edu Effie Sharp (@effie_sharp_edu) reported from Fleetwood, England

    @bt_uk we have representation for our neighbour. his phone is not working. BT are aware. BT said they would sort & if an engineer was needed it would be sorted by today. we have had no contact. he is 90yo without his phone line.

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk is there a problem in my area again? 2nd time in 3 days that we don't have internet. LA4 area of Morecambe.

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • spjsjs Stephen Sandham (@spjsjs) reported from Fleetwood, England

    @btsport Yes. That was a bad tackle.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • PumJum Pam Bradley (@PumJum) reported from Middleton, England

    @bt_uk Just says connected, no internet. Also having problems with the updated email too. Can read on phone, but can't on desktop computer.

  • Vet_James James Glass (@Vet_James) reported from Lancaster, England

    @bt_uk @btbusinesscare Been trying ( and failing ) to get some help / info on an issue. Had my business @btconnect email address for 25 years. Would like to keep it but business ( now sold ) leaving BT. Have had BT at home for 20 years. Surely must be possible???

  • fatblokejimbo James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • Adski86 Adam Anderton (@Adski86) reported from Middleton, England

    Just stumbled upon @WWE on @btsport , 1st time I’ve seen wrestling in a long time (Years) & wow ....******* Terrible, “Big guys” against Jobbers and botched moves all over the Gaff 😂 The crowd looked like it was at a funeral too!! @90sWWE was obviously a golden era !

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ButtonAndrea Andrea button (@ButtonAndrea) reported

    @bt_uk thanks to such bad service I feel like running away. Totally fed up.. Dont use BT they DONT care if you have a problem, even if they create it!

  • SMarcaigh Vicomte De Bontemps🏳️‍🌈🇮🇪🇬🇧🇪🇺 (@SMarcaigh) reported

    Ripping, @WeAreOpenreach installed full fibre on 1/9/22 still not working all because someone routed it to the wrong street cabinet, not good enough @WeAreOpenreach @bt_uk need to sort yourselves out .

  • AnnieandMaisie Annabel Pritchard (So blessed). (@AnnieandMaisie) reported

    @bt_uk ALL I want to know is why in trying to fix my phone I am being asked to put in a PIN number I have NEVER had. Why is this such a problem for you that you can't give me a straight answer instead of asking me to contact you?

  • jmdavies123 JD🧚‍♀️ (@jmdavies123) reported

    @bt_uk I have received loads of boxes of broadband kit at my address but the person it's addressed to does not live here . Tried calling but was put through to the fraud team and that number rings & rings ..can you help ?

  • SE_London_Max 🌺 Max 🦋 (@SE_London_Max) reported

    @bt_uk my box is pink/purple I’ve restarted it twice the EE box is still blue though. It’s not working. I can’t connect.

  • BarneyTaylor12 Barney Taylor (@BarneyTaylor12) reported

    @StephenToner88 @bt_uk Having exactly the same problem and got the same message this morning! It shocks me that internet is so important in this day in age but engineers don't work weekends! My teens are doing GCSEs and can't do there work.

  • aidankinnell Aidan Kinnell (@aidankinnell) reported

    @bt_uk your online team are telling me that my new broadband service that is £6 a month more expensive is costing me £10 for the 9 days that I paid on my old service. Go figure that maths! Currently online with oldest person in BT billing (their words)

  • pickledhen Karen Goodlett (@pickledhen) reported

    Gahh #Broadband twitter is there anybody out there with better customer service than @bt_uk❓I am in the receipt of the most shocking customer service after an error on their part. I need to leave and absolutely do not recommend. Taking it to the top <sigh>.

  • stuchburyrobin Robin Stuchbury (@stuchburyrobin) reported

    @bt_uk Yes they’ve done everything possible within the limits of good patience unfortunately if other houses are receiving phone calls from different properties It suggests it’s the telephone line or the box which service is the area which is at fault not being an expert I would suggest

  • Reggyxxx Reggy (@Reggyxxx) reported

    Wtf normally it's the main events first on the replay.....ffs btsport