BT (British Telecom) Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR2, PR1 and PR5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Preston, Poulton-le-Fylde and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk Outage but for how long??
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Partington
(@mark_partington) reported
@bt_uk well what a complete pile of s**t you are come to fit full fibre on 1/11 engineer can’t get it to work Sara it’s the router orders new one comes still not working , rebook engineer for today , don’t turn up phone 150 they say it’s a system fault ! Rebook engineer for 15/11
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iamsugarfairy
(@alannaclark10) reported
@bt_uk Maneged to get through to a lady who was very helpful and applied for the refund for me no problem a little waiy i was actually surprised it was only 10 minutes and all sorted thank you so much for your help
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LadyinRed
(@lircinema) reported
@bt_uk run around this afternoon, three operators proving the old saying “when the going gets tough, close the chat web messenger”!! Anyone working on tech support who actually understands your system?
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Bex Exelby
(@bex__bex) reported
@bt_uk Hey BT, tried 3 numbers from the website to call and track an order but all of them say the number doesn’t exist. Is there a problem? I’m meant to be receiving a mini hub to use temporarily while I wait for my broadband, promised yesterday or today but nothing arrived.
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Paul Brown
(@Paul_BSAFC1) reported
@bt_uk how do I contact you. Phone numbers on website not working and cannot access chat. Placed an order today and when I received details it is incorrect.
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Clare Handley
(@ClareHandley71) reported
@btbusinesscare In the meantime still waiting for a call from customer complaints which told could be anytime over the next few days! What can we do - nightmare for small business. 3/3
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Stephen H
(@stephen2876) reported
@bt_uk I don't trust the security of Direct Messages. Please answer via public tweet. If you don't know the answer or if don't know of any issues, please just say so.
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Rea Lillywhite
(@LillywhiteRea) reported
@bt_uk we are an ongoing customer of BT & your engineer came to our business & disconnected our phone line with no warning when sorting our Internet! have been trying to get this resolved for over a week and our business phone lines have been down for over a week! DISGRACEFUL!
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Lesley
(@harps1212) reported
@bt_uk my 84 year old mother has been without a landline since 5th Sept. After numerous complaints I am sending this tweet as a last resort. Please Please Please can someone help fix this problem. Phones are a life line for older people.
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Matthew Smith
(@matrobsmith82) reported
@bt_uk hi I'm trying to return a router but have been unable to log onto my bt all day and cannot find how to process the return in the mybt app. Can you help? Thanks