BT (British Telecom) Outage Report in Preston, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Preston come from postal codes PR2, PR1 and PR5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Preston, Poulton-le-Fylde and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
-
FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
-
Josh
(@Simmy270) reported
from
Longton, England
@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
-
Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
-
Beth Kearns
(@MissBKearns) reported
from
Banks, England
Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
-
Szmit
(@Szmitster) reported
from
Preston, England
Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport
-
SLC
(@DWR_N7PNE) reported
from
Much Hoole, England
@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
-
Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
-
Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
-
Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
-
Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
-
Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
-
✨✨Ti Glover✨✨
(@dizzy_ti) reported
from
Blackburn, England
Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
-
Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
-
Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
-
Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
-
ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
-
Me
(@MandiJT) reported
from
Brinscall, England
@JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service
-
Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
-
Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
-
David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Boughton
(@boughtersdx) reported
How come. My @EE account isn't able to log into the @btsport app although I was able to log in last week? Is there an ongoing issue I'm not aware of? Any help would be appreciated thanks!
-
Jade
(@j_welbs) reported
@bt_uk received an email for britbox for 6 months, log in and it tells me I’m not eligible as I don’t have an account with you, I do! Spoken to two people on chat and no help, one can’t due to not knowing the exact time of the email and also he’s not aware of any such deal?! 🙄
-
helennapper
(@peg_0) reported
@Alison_Inman @bt_uk hope you never ever have to phone The EPSON printer people in Barcelona . It’s as tragi comic as the purgatory scene in beetlejuice .
-
FXDES
(@fxdesz) reported
. @bt_uk you are ******* dreadful fix the service outage
-
Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
-
Grumpy Scotty
(@ScottyGrumpy) reported
@bt_uk Your staff are officially the stupidest people on the planet. Even when you get an official complaint your staff lie and then do not carry out the steps they say they would. Your staff continually lie and now no internet for 2-4 weeks because of a mess you created.
-
Scott Fitzgerald
(@OneScotty2Hotty) reported
@tommyboy1874 @bt_uk My bank blocked the transaction yesterday. Had to phone up to get it unblocked. Funds still haven’t left yet either. Annoying that you can only contact BT shop via email. For some reason phone and live chat not working.
-
Scaleout-Sausage
(@Buzzmarcroft) reported
@bt_uk anyone else find the BT discs under the Halo package absolutely useless? constantly disconnect and sit on a slow flashing blue light, just had 2 new ones sent that do the same thing.
-
Mandy Mahil
(@_MangoPieMandy) reported
@bt_uk Don’t worry I ended up finding a helpline no. at 10am this morning. It took 2 vans and a cherry picker 7hrs to fix but it’s finally fixed after I had to stomp my feet with you guys!
-
Sqz D'Souza
(@kernowkalling) reported
@bt_uk Hi, my pensioner mother’s landline isn’t working - she lives on her own with no mobile signal. Can someone investigate or help please? Thanks