BT (British Telecom) Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Chorley and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Preston |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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Beth Kearns
(@MissBKearns) reported
from
Banks, England
Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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Josh
(@Simmy270) reported
from
Longton, England
@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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SLC
(@DWR_N7PNE) reported
from
Much Hoole, England
@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Szmit
(@Szmitster) reported
from
Preston, England
Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport
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Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
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Me
(@MandiJT) reported
from
Brinscall, England
@JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stanley Ogden
(@McaleesJohn) reported
@bt_uk Twice... and the problems not resolved. Get a grip and sort it out. It's hard running online business's without broadband....
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Kirsty
(@KandyKandy2013) reported
@bt_uk Yes. The engineer also said this was likely with the placement of the hub being where thwt wanted it but it would be fine as BT would provide us with boosters, he suggested we'd need 2 for the house. Phoned today to find that this was not correct information. Just bad service
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Kirsty
(@KandyKandy2013) reported
@bt_uk I know this now as this is what I was told on the phone, obviously it's our fault we were given wrong information &we can pay extra money to right this. Not interested in that now. Currently figuring out if it's worth staying with you as the customer service is clearly not good.
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Robin Phillips
(@_rob_p_) reported
@bt_uk I figured out how to do it online and I’ve booked an engineer for Monday. Wouldn’t surprise me if this is a wider issue. Can you test other lines in the area?
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Kirsty
(@KandyKandy2013) reported
@bt_uk terrible customer service again and we've only been with you for two weeks.. Engineer finally gets us connected but won't get the hub where we needed it (Central) but assures us it's ok as BT will just give you a booster (you'll need two). Lo and behold you will not!!
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Sun_Protection_Factor85
(@SFactor85) reported
On-going complaint with @SkyUK every call to them, and from them has been to my mobile. Now it’s escalated, they ring my landline, while and work. Now send me an email; they are closing the complaint because they can’t contact me… 🤔 @bt_uk you can expect a call soon.
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Xanxus
(@Xanxus67294671) reported
@bt_uk do not trust anything that BT portraying that their business is. They do not care about you as a customer. They will deceive you with false promises, no one will take ownership of your issues with their services and they play game bureaucracy game and waste your time!
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Rebecca 🦥🐾🦦🦔🐹🐈
(@RebCoPTrainee) reported
@RosyPosy_kitteh @bt_uk This is so so awful! I’m so sorry you’ve been out through this and it’s risking your health and safety x
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sammy dixon
(@sammyoafc) reported
@bt_uk Thanks, also the landline keeps ringing, I think it's you guys trying to fix it as no-one else rings it, I'm guessing this will stop at a decent time