BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR5, PR1 and PR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 12/14/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport, Blackburn, Preston, Poulton-le-Fylde and Chorley.

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City Problem Type Report Time
United KingdomSouthport Wi-fi
United KingdomSouthport TV
United KingdomBlackburn Internet
United KingdomBlackburn E-mail
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! @btsportfootball @btsport

  • ianduff52 little bigman🇵🇸🌹YNWA (@ianduff52) reported from Leyland, England

    @bt_uk Struggling to login..

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! #btsport #btfootba

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • victoryu88 Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • AndyLeighGolf Andy Leigh (@AndyLeighGolf) reported from Chorley, England

    Glad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!

  • Mickrobbo1 Mickrobbo1 (@Mickrobbo1) reported from Longridge, England

    @BTCare despite many supposed solutions VOL013-365400645358 l. There is no ctrl/alt/del solution. Tired of excuses. Sort it or give me a way out of your pathetic service

  • ianduff52 little bigman🇵🇸🌹 (@ianduff52) reported from Leyland, England

    @BTCare email down. Please advise

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • Zulfario Aamir Zulfi (@Zulfario) reported from Preston, England

    @nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂

  • Mickrobbo1 Mickrobbo1 (@Mickrobbo1) reported from Longridge, England

    @BTCare Changes in an instant to orange and then back to blue. It is connected to main socket. I have a separate BT business hub on a business line with zero problems

  • Szmitster Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AwokeRoseArisen Mya-Rose, adult human dolphin whale (non-chicken) (@AwokeRoseArisen) reported

    @bt_uk It doesn't need fixing, it's just slow. I want that website that tells people if there is work in their area.

  • phildamb Philip D'Ambrogio (@phildamb) reported

    @bt_uk can anyone help my father in law with his bt account he's not been able to access it online since installation and we already raised the issue with bt 1 month ago?

  • benet_works benet_works (@benet_works) reported

    @bt_uk you have prob the worst Internet in the uk like pure dog ****

  • jonnymack74 john mack (@jonnymack74) reported

    @N0tEnoughRed @bt_uk There's only one cable from the router to the network point. Replaced with a cat 6. No difference in speed.. About 70-80mb

  • DreamsOfTokyo Abby C (@DreamsOfTokyo) reported

    Hi @bt_uk having a nightmare that might cause me and my partner to loose our jobs because we work from home and can’t get a connection set up with you even under emergency circumstances. You’ve sent us two EE hybrid hubs that have both barely worked so we are at a loss here.

  • Dunoonargyll Andy Graham (@Dunoonargyll) reported

    @Justsay46057336 @bt_uk @amazon Noone calls because your an ******* me thinks 🤔

  • Mophie2 Antonia Bennett (@Mophie2) reported

    @bt_uk Apparently there is an issue with BT in the Gloucester area. Can you confirm? Our Sky broadband/wifi has been down all day. Thanks

  • TanCristina1 TanCristina (@TanCristina1) reported

    @bt_uk Hello, when will the service outage be resolved at LS8 going to be resolved please. You promised to fix it yesterday at 23:18pm but there’s still no broadband service at my area!

  • Grays85 Stephen gray (@Grays85) reported

    @bt_uk Scenario.. I have unlimited wifi 1 hub a disc and free calls… if I’m on connected on a 30mb line. And I change to a 1gb line because it’s now available. Will the unlimited wifi and free call service cost more…

  • Timheming Tim Heming (@Timheming) reported

    @VodafoneUK Thanks James. Your anti-fraud team are supposed to be calling back within five working days. TBH I don’t have complete confidence (the initial call back was to up-sell me broadband!). Also, not sure how it’ll rectify situation for @bt_uk customer - concerned she might be cut off.