BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 03/10/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (7%)

    Phone (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Preston and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • tonyknowles36 Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • savigar_michael Michael savigar (@savigar_michael) reported from Leyland, England

    @TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • matthornby MattH (@matthornby) reported from Blackburn, England

    @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • Howardmicks Howard Saurin (@Howardmicks) reported from Preston, England

    @btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • mister__roy Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • greenshortsjase Jason Evans (@greenshortsjase) reported

    @Scotty1554 @bt_uk Not just BT, my sky broadband has been off for past day and a half and apparently a problem in Yapton exchange.

  • ZigWard1 Zig Ward (@ZigWard1) reported

    @btsport really why do you never show wasps rugby! Leave the football to sky and concentrate on the rugby please the last 3 wasps games where they have won in fantastic fashion you miss them! For football or other teams sort it out or people will stop paying!

  • RosalindinKent Rosalind Riley (@RosalindinKent) reported

    @bt_uk Yes we intend to get one when they're back in stock. Our mobile company insists we have a good signal here, just not true, I worry Digital Voice is being rolled out on the presumption that their figures are correct. Would much rather have a reliable non-digital phone.

  • thegreatgar davegarland (@thegreatgar) reported

    @bt_uk Yet I'm still supposed to pay for no service. What a smug reply , thanks for support

  • Huge_Gorilla Spencer (@Huge_Gorilla) reported

    @AdamCarter92 @btsport For me it just came down to experience, I don't take it personally anymore

  • Mustard655 graham anderson (@Mustard655) reported

    @bt_uk @jacquep Can you still land a plane from somebodies living room in weather like this and the unbreakable Wi-Fi is broken?

  • LozzyPurry Loz Perugini (@LozzyPurry) reported

    @bt_uk hey, I am having some trouble at my nans house regarding her internet. Is there an outage in Ruislip HA4?

  • MzNyonjo VeryBrownSukali (@MzNyonjo) reported

    Big up @bt_uk cos dusty @skytv could never withstand this wind

  • BCCletts Dave H 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Invoke Clause 8 (1320) (@BCCletts) reported

    Brilliant service from @edfenergy (expect they'll be very busy over next few weeks) Wind made #TrinityTower dangerous & area evacuated 29/01/22 Simple exchange with a person (not a bot) & reduced DD to reflect near zero use of energy for empty house Pity that @bt_uk not as good

  • wazzajbird Warren Bird 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇪🇸 🇪🇺 (@wazzajbird) reported

    @jacquep @bt_uk @EE The wifi isn’t down (unless you have no power). It has nothing to connect to if your internet supplier is down