BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1 and PR7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 04/01/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Preston, Blackburn, Chorley, Southport, Darwen, Poulton-le-Fylde, Ormskirk, Leyland and Lytham St Annes.

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City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston Phone
United KingdomBlackburn E-mail
United KingdomChorley Internet
United KingdomBlackburn Internet
United KingdomPreston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JKGascoigne Jamie Gascoigne (@JKGascoigne) reported

    If you are unhappy with @SkySports and @btsport with what they charge to recoup their investment and think they are hypocrites then cancel your subscriptions... (if you have one) and stop Fcukin’ moaning about it. UEFA/FIFA Set their TV right prices...

  • PaulWooding3 Paz (@PaulWooding3) reported

    So @OpenreachHelp we finally found out your field engineers put my parent's port to the wrong house number in the system. @BT_UK can't activate. They are elderley in a new build, in rural area with zero means of contacting anyone (mobile poor). What if something happens?!

  • PaulWooding3 Paz (@PaulWooding3) reported

    @OpenreachHelp I have done, it's @bt_uk but I'll be honest, I have little confidence it will be quick. They moved in 3 weeks ago and it should have been done from day 1. God forbid anything happens to them and they need to contact emergency services. They literally have zero means of contact

  • jeanturner1812 jean turner (@jeanturner1812) reported

    @bt_uk we’re still waiting on our new hub that was promised twice over the past 3 weeks. To be lied to once is bad enough, but twice? We’re paying for a service that is practically non-existent.

  • LfckevO Kevin O'Rourke (@LfckevO) reported

    Have @SkySportsPL @premierleague & @btsport gone back to not giving a **** about fans yet or we still pretending?!

  • bIxckbat Kara🪄| ia (@bIxckbat) reported

    Your internet is so bad :/ @bt_uk

  • Lynn30175361 Lynn (@Lynn30175361) reported

    @bt_uk I understand that but I have been a customer for over 20 years and this could cost me my job and then home

  • ianice92 𝓢𝓸𝓷𝓰𝓼𝓽𝓪𝓻 (@ianice92) reported

    @bt_uk @xboxuk BT customer here, so is this inclueded and if so how do I access it?

  • broomey66 Kevin Broome (@broomey66) reported from Manchester, England

    @bt_uk Checked out that link but nothing helped. It’s internet is that bad I struggle with buffering when streaming while someone else is also using the Wi-fi. When contact is up I won’t be renewing

  • Afcbenzo Benzo-fury (@Afcbenzo) reported

    We should all crack on and take down @SkySports @btsport and @primevideosport now. £1000 a year to watch the football is a ******* disgrace