BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Preston come from postal codes PR2 and PR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 02/18/2026 15:10

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Chorley and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomPreston Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • tonyknowles36 Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark86855492 Mark (@Mark86855492) reported

    @btbusinesscare We have already been down this route and despite have business broadband you can’t tell us when the line will be fixed. 5 days since storm Arwen and counting. So so poor in this day and age the whol e thing stinks

  • zogmed Jonathan (@zogmed) reported

    @bt_uk Why does your price promise say I won't pay more than a new customer, yet new customers can get what I'm offered for £30 a month and the lowest you'd drop me to is £55 a month.

  • simon_brooke Simon fae Standingstone ::🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌍:: (@simon_brooke) reported

    @GillDurham @btbusinesscare @BTBusiness This is pretty poor. It's FIVE DAYS since the storm.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • Piemanpauly Paul De-St-Croix (@Piemanpauly) reported

    @CWrestlingUK @btsport Yep useless, not the first time it's happened Never happened when #WWE was on @SkySports

  • zogmed Jonathan (@zogmed) reported

    @bt_uk I'm on the Fibre Halo 1 and your website says I can get fibre 2 plus phone for 30 quid. Unless you've just moved everyone onto halo so you can pretend it's a different service to rip people off.

  • timmybabes Tim (@timmybabes) reported

    @PrimeVideo Come on guys it's happening again. Your service isn't working. Every bloody year its the same sh*t. Sort it out if you want to join the big boys of @SkySports & @btsport

  • Nick00610003 Nick (@Nick00610003) reported

    @SkySports @btsport why when theres a full premier league schedule tonight none of you are showing any of the games yet sky are showing a scottish league game and bt are showing french and italian games and NO PREMIER LEAGUE wtf is going on people have both these sports packages

  • JonFordWarks Jon Ford (@JonFordWarks) reported

    @btsport I note that you are talking about using Fox cricket commentary when Vaughan not involved and your own when he is working for Fox. Aussie commentary is awful. Pls use your own UK based team all the time or better still take the TMS feed from BBC

  • SilentBoatman SilentBoatman (@SilentBoatman) reported

    @premierleague How do Amazon Prime Video get allocated PL games? Poor quality pictures and live delay of almost a minute. We don’t get this with @SkySportsPL or @btsport. We are paying for a poor quality service - its not good enough. 🤬