BT (British Telecom) Outage Report in Preston, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Chorley and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Southport |
Total Blackout | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
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Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jagman3400
(@jagman3400) reported
@IsabelOakeshott @bt_uk I'm sure you will have no problem affording it
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Chris
(@henderson_exp) reported
@bt_uk what’s the best way of finding out when the engineer is coming to my house? My internet here is so poor, I’ve been unable to work this afternoon. I scheduled a visit last week but I really can’t wait much longer
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Colin Hawke
(@HawkeColin) reported
@bt_uk I’m a BT Broadband customer. I want to acquire an eSIM on a SIM-only basis. Are you able to help?
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Kaazz
(@Kaazz_Mufc) reported
They removed the Manchester United game from BT Sport tonight because they knew the game would get more viewers than the two champions league games. **** you @btsport
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Sara Abdellatif
(@Sara_latif1) reported
@bt_uk @BTGroup WORST EXPERIENCE EVER!! CUSTOMER FOR 3 WEEKS PAID 30 POUNDS AND SAW NOTHING TILL NOW!! YOUR AGENTS HAVE NO CLUE. YOUR ENGINEERS DO NOT EXIST. NO ONE MAKES THE SAME MISTAKE AS I DID. DO NOT#SUBSCRIBE TO BT. EVER !!
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Dan Morley
(@letemcome69) reported
@FootyLimbs Here you go @SkySports @btsport people don’t want to see ‘the players’ at these moments, they want to see Dave the plasterer rolling down the stairs, Mark the Sparky jumping all over 6 people he doesn’t know. Paul the scaffolder giving it the home end! Get with it.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Adam Hudspith
(@HudspithAdam) reported
@IsabelOakeshott @gsmith1959 @bt_uk WiFi has very little to do with your ISP (and addition- ALL ISP provided routers are garbage). If you have poor reception just stick a few repeaters around the house. Even better get a Nighthawk or LinkSys 1900AC and use that as a VPN pass through to somone like CyberGhost.
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Ukfirst
(@Ukfirst5) reported
@IsabelOakeshott @bt_uk ..but the service has not improved by 9%... Broadband should have a single price for everyone. Once the infrastructure is set up it should be a single UK wide price. Too much marketing spend by current suppliers
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Sara Abdellatif
(@Sara_latif1) reported
@bt_uk I will do that Claire. But I lost all hope with BT. three weeks of unfulfilled promises. Long calls. No solution. Each agent gives me a promise. I call the next day I found that request is cancelled and I need to book again and again appointments.