BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 02/08/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Chorley and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomPreston Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • StephenWarnock3 Stephen Warnock⚽️📺🎙 (@StephenWarnock3) reported from Ormskirk, England

    @tobytarrant @lynseyhipgrave1 @ASFCofficial @dcfcofficial @EmiratesFACup @btsport @themichaelowen @DFletcherSport Not bad Toby👏🏻👏🏻😂😂

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! #btsport #btfootba

  • ianduff52 little bigman🇵🇸🌹YNWA (@ianduff52) reported from Leyland, England

    @bt_uk Struggling to login..

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • victoryu88 Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! @btsportfootball @btsport

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • Zulfario Aamir Zulfi (@Zulfario) reported from Preston, England

    @nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂

  • ianduff52 little bigman🇵🇸🌹 (@ianduff52) reported from Leyland, England

    @BTCare email down. Please advise

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • Mickrobbo1 Mickrobbo1 (@Mickrobbo1) reported from Longridge, England

    @BTCare despite many supposed solutions VOL013-365400645358 l. There is no ctrl/alt/del solution. Tired of excuses. Sort it or give me a way out of your pathetic service

  • Mickrobbo1 Mickrobbo1 (@Mickrobbo1) reported from Longridge, England

    @BTCare Changes in an instant to orange and then back to blue. It is connected to main socket. I have a separate BT business hub on a business line with zero problems

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • AndyLeighGolf Andy Leigh (@AndyLeighGolf) reported from Chorley, England

    Glad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!

  • Szmitster Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 23dmc23 Bob (@23dmc23) reported

    @bt_uk My elderly parents have been without their home phone for over 2 weeks, fault logged with @bt_uk but no feedback received. Resolution date keeps getting pushed back, currently 30.11.22. Hardly keeping the elderly connected!

  • AlexMcB05741878 Alex McBride (@AlexMcB05741878) reported

    @btbusinesscare What’s you’re position to know if you can actually help or if this is another deploy and time waste exercise

  • deafielisa Lisa Baldock MBE (@deafielisa) reported

    What's the point in having a text relay service for a deaf people to access on a phone that keeps crashing! @bt_uk can you sort it please it's just not accessible

  • Liam18961519 Liam (@Liam18961519) reported

    @bt_uk @Shann_day When we tried to call the person called me childish and threaten to hang up the phone because I asked for proof to agreeing to the contract I know I didn't agree to

  • benjsmith84 Ben Smith (@benjsmith84) reported

    @bt_uk my internet hasn’t worked for two weeks. I’ve had 4 engineers come out (1 BT, 3 Openreach), and have been expecting a “multi-skilled engineer” the last two days but nobody has visited. How can I get some help to get this fixed??? 😤

  • touche8821 J (@touche8821) reported

    My contract ends soon and I am seriously considering going back to @bt_uk. I know @GNetworkComms promises high speed, but if it’s not able to keep the service running what good does it do.

  • lucylipscakes Lisa (@lucylipscakes) reported

    @bt_uk without a doubt THE WORST company I have ever used. Ongoing issues with broadband. No internet for over a week. Engineers not turning up. Billing issues. Complaints not dealt with properly. You’ve no idea how much stress this is causing, yet you won’t let me leave

  • RiceyTC RiceyTC (@RiceyTC) reported

    @bt_uk Is anyone else had any issues with network issues..??

  • ladylittler Karen: “I identify as a Goddess 👑” (@ladylittler) reported

    @SP_EnergyPeople telegraph pole next to our house was condemned on 2/10/22 and listed as priority for replacing. Nothing has happened. If it falls on our house…. Never mind we have no @bt_uk phone or broadband either because of it

  • Helen_R_Brown Helen Brown Journalist (@Helen_R_Brown) reported

    Since @bt_uk just DMed to tell me that there is an ongoing “major service outage in your area” why does their service status checker not reflect this?