BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 03/28/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Lytham St Annes and Preston.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomSouthport Phone
United KingdomBlackburn E-mail
United KingdomBlackburn E-mail
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • savigar_michael Michael savigar (@savigar_michael) reported from Leyland, England

    @TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • Howardmicks Howard Saurin (@Howardmicks) reported from Preston, England

    @btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • matthornby MattH (@matthornby) reported from Blackburn, England

    @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

  • tonyknowles36 Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • numanrox karenlissimo (@numanrox) reported

    @byrnechris86 @bt_uk Don't stay with them utter awful customer service

  • LukeHStanford Here comes ***! (@LukeHStanford) reported

    @bt_uk So Wednesday I phone to cancel BT Sport, as I was now out of contract. I spoke to Katherine, who then gave me a good deal on a 24m contract to change from Fibre 1 Hub to Halo 3. Then yesterday afternoon you disconnected my phone and broadband. What's the hells going on?

  • GrindHorizon Grind Horizon (@GrindHorizon) reported

    @bt_uk how do I cancel my Bt sport package please? Been looking online and followed links you have sent me but only lest me add services and not take them away

  • numanrox karenlissimo (@numanrox) reported

    @bt_uk utter rubbish this company is. Send engineers he tells u send disc back for 100. And they say different u carnt speak to managers. Offcome I'll leave it to u do not go with bt people. Disgusting service

  • LukeHStanford Here comes ***! (@LukeHStanford) reported

    @bt_uk So Wednesday I phone to cancel BT Sport, as I was now out of contract. I spoke to Katherine, who then gave me a good deal on a 24m contract to change from Fibre 1 Hub to Halo 3. Then yesterday afternoon you disconnected my phone and broadband. What's the score?

  • cano_camcam Cano & Tale of two cats (@cano_camcam) reported

    My BT landline stoped working few hours ago and the number to report the fault is busy all the time. All I get is automated nonsense message! That is a terrible service @bt_uk !

  • GRALCreates Guy Lambert 🎅🏻 (@GRALCreates) reported

    @bt_uk Hi it’s like this connected to Amazon firestick, but also the internet in general. Been like it for over a week. Was never great and now totally erratic. Just awful

  • REDDEVIL71 united forever (@REDDEVIL71) reported

    @bt_uk guys I’m afraid I’m not very impressed with your changeover. Got a text saying I’m live but box flashing amber for past three hours. Can I cancel?

  • byrnechris86 chris byrne (@byrnechris86) reported

    @bt_uk Unfortunately your so called 'offers' are the issue. You can't arrange a call back? Wow. What a service. How do I leave?

  • LineyHunt Caroline 🐘 (@LineyHunt) reported

    The trouble with huge companies, such as @bt_uk is they can't solve problems as the staff and departments are too huge and disparate. My mother has been on the phone for two hours this afternoon because they couldn't accept that our landline existed because they never processed