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BT (British Telecom) outages and service status in Preston, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 9, 1:23 PM GMT+1.
  • 67% Internet (67%)
  • 11% E-mail (11%)
  • 11% Wi-fi (11%)
  • 7% Phone (7%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Preston come from postal codes PR1 and PR2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Preston, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Chorley, and Poulton-le-Fylde.

CityProblem TypeReport Time
Blackburn Phone 3 days ago
Blackburn Internet 4 days ago
Blackburn Internet 8 days ago
Blackburn Internet 9 days ago
Blackburn Wi-fi 9 days ago
Blackburn Internet 10 days ago

Nearby cities with recent reports

Blackburn

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • MikeNolan
    Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • Szmitster
    Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • Zulfario
    Aamir Zulfi (@Zulfario) reported from Preston, England

    @nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂

  • savigar_michael
    Michael savigar (@savigar_michael) reported from Leyland, England

    @TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .

  • victoryu88
    Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • SourEnvy
    Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @bt_uk Hi, I want to remove the BT Sport package that's attached to my broadband account. How do I do this? Can't see an option to cancel on your website.

  • matthornby
    MattH (@matthornby) reported from Blackburn, England

    @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

  • nimopr1
    Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • MandiJT
    Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • FreakDanceUK
    FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • Woodlin37
    Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • DWR_N7PNE
    SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • AlastairMurray8
    Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • LynLawrensonCNS
    LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • LynLawrensonCNS
    LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • daveelliott83
    dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! #btsport #btfootba

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • MarcSchmid
    Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • ianduff52
    little bigman🇵🇸🌹 (@ianduff52) reported from Leyland, England

    @BTCare email down. Please advise

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.

  • shakinahx
    Shakinah (@shakinahx) reported

    @btbusinesscare This doesn’t help. I need my WiFi on

  • MattAkaSigmond
    Matthew Freeman (@MattAkaSigmond) reported

    @bt_uk how terrible can you make the broadband renewal process?

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

  • lyndannh
    Lynda Hull (@lyndannh) reported

    @bt_uk HELP please.

  • AnneMurawski
    Anne Optimi-City (@AnneMurawski) reported

    @btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

  • mylastsatoshi
    Seán (@mylastsatoshi) reported

    @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff