BT (British Telecom) Outage Report in Preston, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Chorley and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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MattH
(@matthornby) reported
from
Blackburn, England
@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Michael savigar
(@savigar_michael) reported
from
Leyland, England
@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Howard Saurin
(@Howardmicks) reported
from
Preston, England
@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk Outage but for how long??
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Helen Grieve 🇬🇧
(@grieve51166) reported
from
Southport, England
@bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Roy Bayfield
(@mister__roy) reported
from
Ormskirk, England
@bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Monica hates Kirsty Butler@pdsa
(@Monica10203756) reported
@bt_uk Just been told by my mum that you have credited £8.06 for not fixing her phone within 2days. So the fact it was nearer 6 days and you were keeping updated by leaving messages on a phone that's not working has been ignored. Again well done for rubbish customer service.
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Liam ⚡️
(@liambutcher) reported
@bt_uk hey, one of your customers mistakenly put my email address in, and I’ve been receiving all of their details, address, etc. I called and reported last week, but it’s still happening. Can you remove my email from that customer? Seems like a data protection issue!
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mjoz
(@1967Mjoz) reported
@bt_uk why can’t by. Deliver a good signal very poor service as an engineer who I took a day off for never even turned up disappointed isn’t a strong enough word
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Jackie Balchin
(@TypicalJackie_) reported
@bt_uk @bt_uk I sent my old kit back and can see it was delivered to you on the 5th but had a text from you on Friday saying you don' t have it. Can you help?
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Gareth Light
(@Garethlight) reported
@btsport #ashes commentary is absolutely terrible. I know it’s the Australian coverage but @SkyCricket are able to do this remotely why can’t you? At least offer to synchronise with #TMS @tmsproducer please 🙏🙏🙏
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👻MrsGhoul👻🤘
(@GhoulMrs) reported
I honestly can't stand @btsport #AshesTest #Ashes talk about biased crap. Get English commentators on for godsake
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Nicket
(@Nicket_S) reported
@btsportcricket @btsport That looks bad…hope he is okay. 👍🏼
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Christian Baverstock
(@ChristianBav) reported
@bt_uk whole street FTTP is down (checked with neighbours), north Emmbrook, Wokingham. Have reported a fault our end (red LOS light on Openreach modem). Any idea if this has been accepted as a major area fault as yet?
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Andrea Faulkner
(@AIFaulkner930) reported
@bt_uk how is it acceptable leaving old people without phonelines, welfare team checked line remotely and said it’s all good, we went through this Thursday and the call out yesterday never happened and now they can’t send someone til Tuesday… not happy!