BT (British Telecom) Outage Report in Preston, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Preston come from postal codes PR1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Preston, Poulton-le-Fylde and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Southport |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Szmit
(@Szmitster) reported
from
Preston, England
Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Beth Kearns
(@MissBKearns) reported
from
Banks, England
Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Me
(@MandiJT) reported
from
Brinscall, England
@JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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𝕯𝖆𝖗𝖗𝖊𝖓 𝕾𝖒𝖎𝖙𝖍
(@4realsmith73) reported
@bt_uk wow been a customer since 2015 and pay about £170-200 a month and because my workplace changed my payday to a different date I have had 1 late payment now I can not upgrade my sons phone in time for Xmas #thinkingitstimetomoveon
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Claire Joseph
(@nazliclaire) reported
@bt_uk still waiting for kit so can connect and thanks to delays I may lose my job. Very bad service from BT
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john oxley
(@oxosbase) reported
If these football pundits are so good and know so much why aren’t they all football coaches in top teams. After every match they tells us what the teams did right and what was wrong and how to fix it. These people are wasted on TV. #SkySports #MOTD #BTsport
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Andrew Brace
(@theandybrace) reported
@BTCare I want to cancel my BT Sport without having to use telephone.
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Josh Shepherd
(@joshshepo) reported
@btshopuk @bt_uk i need help with my order how can i contact you?
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Sam
(@litildevil) reported
@bt_uk Will give them a try thank you, but after the call yesterday I started shopping around and has been a real eye opener. In terms of what others are offering. I’m a loyal customer and not worried about a few pounds here or there. But when things are cheaper for new customers 😳
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Mark Queenan
(@MarkQueenan) reported
@markhoundhine @bt_uk Mate I thought @virginmedia were bad, after reading this I think I’ll stay put! And I take it all back!
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Claire Joseph
(@nazliclaire) reported
@bt_uk 40 mins waiting for someone to answer a call and in the end I had to hang up. I need my WiFi and to be able to work.
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Emma Mihlenstedt
(@EMihlenstedt) reported
@bt_uk I have finally spoken to someone going through the home move number rather than customer services. I would advise everyone does that it took 2 seconds for them to answer
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Sam
(@litildevil) reported
@bt_uk Will give them a try thank you, but after the call yesterday I started shopping around and have been a real eye opener. I’m quite a local customer and not worried about a few pounds here or there. But when you see things are cheaper for new customers it’s disappointing