BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Preston come from postal codes PR2, PR1 and PR5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 12/27/2025 15:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Preston, Poulton-le-Fylde and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomSouthport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • Szmitster Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _SamuelPlaysMC_ Samuel Lewis French (@_SamuelPlaysMC_) reported

    @bt_uk Update: I never got through in the end. Is there a direct email that I can use?

  • rutkowska_diana Diana Rutkowska (@rutkowska_diana) reported

    @bt_uk five months without internet during COVID due to horrible customer Service and internal miscommunication within BT. The incompetence of BT employees is beyond comprehension.

  • piquesghost piquesghost🇬🇧 (@piquesghost) reported

    @bt_uk @LiamJPalmer @andrewrobertso5 you broadcast support of a violent organisation that riots and murders people. why do you do that?

  • DaisyMartins77 Daisy Martins (@DaisyMartins77) reported

    @bt_uk really disappointed with service! Tel no. cancelled as moved address back in February but money kept coming out of account. Whilst got a refund further money was taken out in 5 May. Phoned up and was told would get refund via cheque in post - still waiting! I want answers!

  • viverememento85 Rob T-D (@viverememento85) reported

    @alittlebitdan @bt_uk I’d leave them at the first opportunity. We have EE (I know same parent company) but they’ve been brilliant with us. Never moved like

  • BossyBoiler Bossy Boiler (@BossyBoiler) reported

    @bt_uk you are unbelievably poor! Trying to transfer as moving house and you have mucked up every aspect -,terminated our BT TV today for no reason, inconsistent fibre packages, dishonest sales people. Wasted more than 4 hours on the phone. I need some one senior to sort this!

  • JackW3bb Jack Webb (@JackW3bb) reported

    @alittlebitdan @bt_uk That’s why we left BT for @SkyUK. Horrible CS from BT. Had complaints open for months, they even closed them without our consent. Managers never called us back. They told us upgrading our package would resolve issues but it didn’t. Tried to bill us to leave 🙃🙃🙃

  • mysocialejh ElizabethJane (@mysocialejh) reported

    @bt_uk absolutely disgusting service from your team. I’m appalled. I’d like to talk to someone about a serious complaint.

  • drealjay_pelle Jay Pelle (@drealjay_pelle) reported

    @UFCEurope @UFCFightPass @btsport Are you out here looking for a job or any other source of income, contact me now, I have a reliable source of income that can help you make weekly profit, contact me now for more information

  • RichPearce Rich Pearce (@RichPearce) reported

    @bt_uk Hi there, have you had issues with your e-mail systems over the past 24 hours as I've seen no new e-mails at all, despite making several purchases which would result in paypal notifications in that period? Even on webmail there is a 24 hour gap in any e-mail activity!