BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR5, PR1 and PR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 12/09/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Poulton-le-Fylde, Southport and Chorley.

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City Problem Type Report Time
United KingdomBlackburn E-mail
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomPreston Phone
United KingdomPoulton-le-Fylde Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • ianduff52 little bigman🇵🇸🌹YNWA (@ianduff52) reported from Leyland, England

    @bt_uk Struggling to login..

  • Mickrobbo1 Mickrobbo1 (@Mickrobbo1) reported from Longridge, England

    @BTCare Changes in an instant to orange and then back to blue. It is connected to main socket. I have a separate BT business hub on a business line with zero problems

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! @btsportfootball @btsport

  • Szmitster Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • victoryu88 Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! #btsport #btfootba

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • ianduff52 little bigman🇵🇸🌹 (@ianduff52) reported from Leyland, England

    @BTCare email down. Please advise

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • AndyLeighGolf Andy Leigh (@AndyLeighGolf) reported from Chorley, England

    Glad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • Zulfario Aamir Zulfi (@Zulfario) reported from Preston, England

    @nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aebarbour -on a beach- (@aebarbour) reported

    @bt_uk @Pixelated_Otaku Except 'keep connected' is flawed. Last time your service dropped in my neighbourhood you were reluctant to (and didn't) post a mini hub to me because you reckoned the service would be reconnected the next day anyway. At best it's "minimise downtime" not "keep connected".

  • jocra14 John Crabtree (@jocra14) reported

    Thanks to @OpenreachHelp and @bt_uk who wasted another two hours of my life tonight unable to tell me why after 8 weeks they still can’t connect my broadband. The exception was Nicola at BT who at least cancelled the charges to date for a service I still don’t have.

  • LJB_1993 LJB (@LJB_1993) reported

    @btsport I’m sorry Mourinho has to go! I don’t think has a clue.. for me our worst manager in the last 15 years, No structure, no philosophy.. very boring football

  • DcJacklyn Danny Jacklyn (@DcJacklyn) reported

    @btsport #GlennHoodle at 63 and having had a heart attack would still give more passion and quality than this Spurs team atm.... this is awful to watch. Has been for months. #MourinhoOut

  • IndiaWilloughby India Willoughby (@IndiaWilloughby) reported

    Hi @btsportfootball - someone has put your crowd noise microphone down the toilet #BTSport #TOTCHE

  • ChrisGinteriors Chris Graham (@ChrisGinteriors) reported

    @bt_uk what a disappointment you are! Been on the phone for over 2 hrs today, cut off twice with no return call and left with no service. 10 years I’ve been with you and today pretty much was the nail in the coffin. I’ve had awful speeds since 18th Dec, below 4 meg!

  • devonyates_ Y8Z (@devonyates_) reported

    Feel like I’ve watched about 15 minutes of football and 60 minutes of Thomas Tuchel reacting in slow mo. #TOTCHE #BTSport

  • amym1726 Amy M0u@t (@amym1726) reported

    Never have I experienced such rude, ignorant, lazy staff. Absolute shambles of a company, during a pandemic when people are being made redundant they are the most unsupportive cold hearted company I’ve came across. AVOID at all costs! @bt_uk You should be ashamed of yourself!

  • noremorse2112 Nore' Morse (@noremorse2112) reported

    @btsport same damn thing there is no eeeooo in mourinho it’s pronounced morin-yo come on you suck as commentators

  • scottshields90 Scott Shields (@scottshields90) reported

    Like @btsport and @SkySports I can reduce my bill by over £60! Your price increase made me quit being lazy and find this out. So, @virginmedia this weekend I will be calling to give my notice for cancelling my contract. A customer for over a decade and have had enough. (Cont.)