BT (British Telecom) Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR5, PR1 and PR2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Preston, Poulton-le-Fylde and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Southport |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
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Beth Kearns
(@MissBKearns) reported
from
Banks, England
Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Me
(@MandiJT) reported
from
Brinscall, England
@JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Roberts
(@helenmariew) reported
@btsport every-time I try to order a WWE event to record on my sky box for my two sons I am told I have to register again. This shouldn’t be the case. In the past I have recorded events no problem, but in the past 6-8 months haven’t been able to.
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Mark jarman
(@Jarmanmark79) reported
@btcare any reason why ive had next to no internet for 5 days now? Its always **** but the last 5 days have been particularly **** even by bt standards! #btdontcare #itsjustaboutmoney #hadbetterinternetinthe90's
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Palace Loyal 🇬🇧🏴🇫🇷🦅
(@loyal_palace) reported
@bt_uk Your internet sucks
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karen
(@chappies3236) reported
@bt_uk Your techie mucked up my router remotely, didn't admit fault, lied, upset me and caused great distress over weekend. Appallingly Bad Service!
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Christine Marsden
(@christinemarsd7) reported
@bt_uk @BTGroup taking payment for products not requested and told would be free. Where do you expect vulnerable pensioners to find this. This package was to help them communicate with family & save money so far its costing triple!
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Sparrow
(@ChrisJSparrow88) reported
from
Cirencester, England
@bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.
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Cat Doyle
(@CatDoyleMCR) reported
@bt_uk My internet has gone off for about half an hour on three occasions this weekend. Are you having problems in the M20 area?
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John Cassidy
(@JohnCassidy7) reported
Hi @bt_uk any update on the broadband outage in PE7?
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kim
(@youngkimmie) reported
@bt_uk No internet service in PE7 since Friday evening,whole village & beyond without wifi,yet your website says everything’s fine?! No warning,no explanation - not good enough!
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Jade Bayford
(@JadeBayford) reported
@bt_uk Not had internet/phoneline since Friday night.spoken to someone on the phone,Was reassured the problem would be fixed by 8this morning but it’s still not working.Was told we’ll receive an EE box in the post but until then we have nothing!When will this actually be fixed?