BT (British Telecom) outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 10, 7:03 AM GMT+1.
- Internet (81%)
- E-mail (14%)
- Wi-fi (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Lytham St Annes, and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 3 days ago |
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Blackburn
|
Internet | 5 days ago |
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Blackburn
|
Internet | 5 days ago |
|
Blackburn
|
Internet | 5 days ago |
|
Blackburn
|
Internet | 7 days ago |
|
Blackburn
|
Internet | 11 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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FreakDanceUK (@FreakDanceUK) reported from Blackburn, England@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Nimesh Patel (@nimopr1) reported from Preston, EnglandHi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Alastair Murray (@AlastairMurray8) reported from Preston, England. @bt_uk awful once again. Service is now officially a week late.
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MattH (@matthornby) reported from Blackburn, England@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England@bt_uk Hi, I want to remove the BT Sport package that's attached to my broadband account. How do I do this? Can't see an option to cancel on your website.
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Stuart Graham (@sgx12) reported from Longridge, England@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Jordan Wilson (@jdnwils) reported from Walton le Dale, England@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, EnglandUpgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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@MrsW (@MrsW64242123) reported from Penwortham, England@BTCare any indication When customer access to email will be restored?
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Beth Kearns (@MissBKearns) reported from Banks, EnglandHi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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Mickrobbo1 (@Mickrobbo1) reported from Longridge, England@BTCare despite many supposed solutions VOL013-365400645358 l. There is no ctrl/alt/del solution. Tired of excuses. Sort it or give me a way out of your pathetic service
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Andy Leigh (@AndyLeighGolf) reported from Chorley, EnglandGlad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!
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Victor Yu (@victoryu88) reported from Clayton-le-Dale, England@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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SLC (@DWR_N7PNE) reported from Much Hoole, England@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
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Alastair Murray (@AlastairMurray8) reported from Preston, EnglandAbsolutely awful service from @bt_uk 👎🏻👎🏻
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Tony Knowles (@tonyknowles36) reported from Blackburn, England@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dwain Driver (@TrainDriver1982) reported@bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT
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Ralph Hardwick (@HardwickRalph) reported@bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.
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Ben (@benjaminpooleok) reported@btbusinesscare Don't bother awful company
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Tobes (@theGrimey) reported@EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.
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Diane Thomson (@DianeThomson13) reported@bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.
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Francesca Plimmer (@FranPlimmer) reported@btbusinesscare what was the point in sending the 4G box when it was never going to work. Maybe escalate the complaint to Openreach and get this sorted.
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CFD (@TenFourEverton) reported@BTCare my broadband says it’s connected but it’s not working! Trying to work but impossible! Sort it out BT!!
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Caz Morgan (@CazMorgan5) reported@bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?
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Dwain Driver (@TrainDriver1982) reported@bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.
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🌗🌍 MrsC 🌎🌓 (@Mairebc) reported@BTCare @bt_uk @EE tv. I’ve checked all the help questions , I’ve turned off the tv box. No apps are working. Can’t load BBC iplayer etc. So annoying. I don’t want to reboot