BT (British Telecom) outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Preston, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 2, 12:15 PM GMT+1.
- Internet (59%)
- E-mail (17%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (3%)
The latest reports from users having issues in Preston come from postal codes PR1 , PR2 and PR4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Chorley, Poulton-le-Fylde, and Goosnargh.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 hours ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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Internet | 5 days ago |
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Total Blackout | 6 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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@MrsW (@MrsW64242123) reported from Penwortham, England@bt_uk hi any indication when customer access to br email will be restored?
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frances whitehead (@franners82) reported from Garstang, EnglandI thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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@MrsW (@MrsW64242123) reported from Penwortham, England@BTCare any indication When customer access to email will be restored?
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SLC (@DWR_N7PNE) reported from Much Hoole, England@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
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Aamir Zulfi (@Zulfario) reported from Preston, England@nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂
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Michael savigar (@savigar_michael) reported from Leyland, England@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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Mickrobbo1 (@Mickrobbo1) reported from Longridge, England@BTCare despite many supposed solutions VOL013-365400645358 l. There is no ctrl/alt/del solution. Tired of excuses. Sort it or give me a way out of your pathetic service
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MattH (@matthornby) reported from Blackburn, England@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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Tony Knowles (@tonyknowles36) reported from Blackburn, England@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Marc Schmid (@MarcSchmid) reported from Kirkham, England@bt_uk internet not working in PR4 - is this a localised issue?
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ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Victor Yu (@victoryu88) reported from Clayton-le-Dale, England@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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Michael Nolan (@MikeNolan) reported from Burscough, EnglandOrdered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Josh (@Simmy270) reported from Longton, England@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
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K e r r i (@KerryM811) reported from Horwich, England@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Graham Burton (@TruckSM24) reported from Blackburn, England@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Beth Kearns (@MissBKearns) reported from Banks, EnglandHi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Smith (@Smicer999) reported@bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM
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Mert (@mertisbrilliant) reported@bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?
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JAH (@JAH59) reported@bt_uk I want to make a complaint
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Alan Reeve (@AlanReeve2) reported@bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please
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Scooby Miller (@Ragingtaxpayer) reported@bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.
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Amanda Eastwood (@eastwap) reported@bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!
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Richard Pont (@richard_pont) reportedHugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution
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Tom Tolkien (@tomtolkien) reported@bt_uk Why don’t you just fix your website?
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom