BT (British Telecom) outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (75%)
- Total Blackout (19%)
- Wi-fi (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 9: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent BT (British Telecom) outage reports came from the following cities: Longridge, Blackburn, and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Longridge
|
Internet | 14 days ago |
|
Blackburn
|
Internet | 17 days ago |
|
Blackburn
|
Total Blackout | 20 days ago |
|
Blackburn
|
Internet | 20 days ago |
|
Blackburn
|
Internet | 20 days ago |
|
Blackburn
|
Total Blackout | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Mickrobbo1 (@Mickrobbo1) reported from Longridge, England@BTCare Changes in an instant to orange and then back to blue. It is connected to main socket. I have a separate BT business hub on a business line with zero problems
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Michael savigar (@savigar_michael) reported from Leyland, England@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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Victor Yu (@victoryu88) reported from Clayton-le-Dale, England@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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Stuart Graham (@sgx12) reported from Longridge, England@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Danny Bublé (@DannyBuble) reported from Wrightington, England@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Szmit (@Szmitster) reported from Preston, EnglandOut of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport
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MattH (@matthornby) reported from Blackburn, England@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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FreakDanceUK (@FreakDanceUK) reported from Blackburn, England@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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LynLawrenson (@LynLawrensonCNS) reported from Pilling, England@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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Nimesh Patel (@nimopr1) reported from Preston, EnglandHi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Aamir Zulfi (@Zulfario) reported from Preston, England@nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂
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Josh (@Simmy270) reported from Longton, England@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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sami (@samihowarth) reported from Brinscall, England@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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frances whitehead (@franners82) reported from Garstang, EnglandI thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Alastair Murray (@AlastairMurray8) reported from Preston, EnglandAbsolutely awful service from @bt_uk 👎🏻👎🏻
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@MrsW (@MrsW64242123) reported from Penwortham, England@BTCare any indication When customer access to email will be restored?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Thomson (@ThomsonEdwint) reported@JimSpenceDundee @WeAreOpenreach @bt_uk It’s Circet that seems to be doing installations and doing a good enough job on the track but won’t repair damage done by mini digger to the road when finished. 🫣
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Professor Bu’Ger De Fino ™️🥶 (@maskcempt) reported@maisiethetortie @NLeespeaking We (@bt_uk) have to ‘send a text’ to the 3rd party mobile phone that IS working, so we can continue this conversation about the actual BT landline not working. We’ll spend the next 15 mins sending silly codes to the only WORKING telephone !
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🏴🫡 🇬🇧 (@glasgoRFC1872) reported@bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .
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namecantbebrank (@alreetson) reported@bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?
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Janet Davies (@cisnegirl) reported@WeAreOpenreach @WeAreOpenreach have compromised our fire safety compartmentation in a block of 28 flats when installing full fibre in 2024 but award a Double Gold to their Health and Safety team! Details left on your answering service that @bt_uk directed me too but no reply.
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SG (@ScouseSG) reported@Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.
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Ruth Knight (@LadyRufus) reported@ClaireMadMax @bt_uk If your internet goes off you can’t make a call either! No mobile signal where I live. Excellent work BT😡
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.
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Eddie Crouch (@EddieCrouch) reportedAfter 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?
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Gari MacColl (@JGMacColl) reported@bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.