BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR5, PR1 and PR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 12/09/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Poulton-le-Fylde, Southport and Chorley.

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City Problem Type Report Time
United KingdomBlackburn E-mail
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomPreston Phone
United KingdomPoulton-le-Fylde Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Howardmicks Howard Saurin (@Howardmicks) reported from Preston, England

    @btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • savigar_michael Michael savigar (@savigar_michael) reported from Leyland, England

    @TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • matthornby MattH (@matthornby) reported from Blackburn, England

    @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • tonyknowles36 Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BackagainFlan Flan (@BackagainFlan) reported

    Excuse me @btsport @mrjakehumphrey aren't your pundits supposed to be a tiny bit neutral. That Scouse **** is a disgrace. I'd rather listen to boring Michael Owen next time you cover Liverpool please.

  • BigDuncNo9 Mr Ancelotti Is A Blue (@BigDuncNo9) reported

    @vintage1878 @btsport @FA I noticed that. BT by far the worst though

  • mikeyreddan93 Michael (@mikeyreddan93) reported

    £25 a month I pay for @btsport and it bloody crashes so many times it really winds me up and it always does it during Liverpool games! First month they charged me twice and I never got a refund. After this game I’m gonna cancel. Not worth the stress. Bloody poor.

  • lloydiewoods lloyd woods (@lloydiewoods) reported

    @Kevbark3r @btsport Should hear mcmanascouse when city play! Never of known city used to pay his wages!! Guys an embarrassment

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported

    @BigDuncNo9 @btsport @FA What are you on BT have 2 prem matches On a weekend 1 normally every mid week games they are separated one week 10 games on BT another week on sky then Amazon Prime. Sky have most of the games on and you get what you pay for at the end of the day. Also BBC commentators are awful

  • chrisb1969 Chris B (@chrisb1969) reported

    @btsport as a payer why do I have to listen to Steve I’m not biased McMannamon? I’m not paying for this crap any longer

  • PD_Sable RPD Sable 💙 (@PD_Sable) reported

    McManaman has to be the worst commentator on TV @btsportfootball @btsport really makes me want to press the mute button 🤬

  • MontyBTAgility Pipkin BT (@MontyBTAgility) reported

    @ScoutBt @bt_uk I hopes it isn't bang in the middle, so hoos can drive down still!!!

  • DogOc88 Daniel O'Connor (@DogOc88) reported

    Terrible ref decision. Both players have handball shout but died hands all over firmino. Free kick Tottenham joke #btsport

  • Mcfazza2 Dave Fassam (@Mcfazza2) reported

    VAR accompanied by a terrible ref ruining another football match. Spurs hand deflects onto a Liverpool hand yet Spurs get a free kick and a perfectly good goal rules out! Ridiculous #btsport #TOTLIV