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BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Preston, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Lytham St Annes, and Preston.

CityProblem TypeReport Time
Blackburn Internet 2 days ago
Blackburn Internet 3 days ago
Blackburn Internet 3 days ago
Blackburn Internet 10 days ago
Blackburn E-mail 10 days ago
Blackburn E-mail 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • tonyknowles36
    Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • TruckSM24
    Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • nimopr1
    Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • MikeNolan
    Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • LynLawrensonCNS
    LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • franners82
    frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • LynLawrensonCNS
    LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • samihowarth
    sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • Woodlin37
    Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • DannyBuble
    Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • jdnwils
    Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • AlastairMurray8
    Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • MarcSchmid
    Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • sgx12
    Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KevlarRobertson
    Kevin (@KevlarRobertson) reported

    @bt_uk Nah it's ok, won't bother had 5 different stories from you guys in two weeks. Not interested in another one. It's in as a complaint now will see if you guys can be bothered to actually connect me or just lie again

  • andr3brasil
    André Brasil (@andr3brasil) reported

    @bt_uk horrible experience! More than a month to get my internet installed and they are asking for more 10 days to give me an UPDATE!

  • Chris_Oliff
    Chris Oliff ♻️ (@Chris_Oliff) reported

    @narkovian @bt_uk Only problem is that - it is not permitted to run cables across the pavement - a real hazard. The real solution - many in London - is sockets on street lamps. For the great red boxes - medical support and books are great ones already in use

  • tommywdavid
    Tom David (@tommywdavid) reported

    @bt_uk my phone and BB is down for unscheduled maintenance, I have a backup wifi hub on but no data allowance msg. What am I paying you lots of money for?

  • 5tuart71
    stuart winship (@5tuart71) reported

    @bt_uk 2 months on and no idea when it will be resolved. To quote BT today “reconnecting me will never be a priority “

  • SamuelCise
    🟡 Samuel Cise (@SamuelCise) reported

    Moving house: @BritishGas shockingly bad, don’t reply to anything DMs and tweets. @bt_uk useless still no internet after 5 weeks so why let me order it if there’s no network ready. @WeAreOpenreach can’t install internet. Advice…don’t use these companies!!

  • ckcxn
    char (@ckcxn) reported

    Laughing and crying at @bt_uk student deal for broadband with a guaranteed speed of ZERO Mbps. ZERO how is that even a thing. Love not being able to do uni from home because my network provider sucks 🤪

  • 06196012
    shing ip (@06196012) reported

    @bt_uk Internet's been down since last night. Tried restarting the hub but still ends up with the same result. Can you at least tell what the hell is going on please?

  • ClaireEvans74
    Claire Evans 💙 (@ClaireEvans74) reported

    @bt_uk Have been an email customer for years but recently hubby & I are inundated with spam messages to our inbox. Never had this issue before, is there anything we can do to stop them. We are getting one particular email about 10 times plus a day each!! TIA

  • Lostock_Henge
    ⱠØ₴₮Ø₵₭ Ⱨ₳ⱠⱠ ⱧɆ₦₲Ɇ 💙 (@Lostock_Henge) reported

    @Swingbridge2 @bt_uk Emergencies. I really do think that there needs to be a public phone somewhere in each local for emergency use. Just one. Somewhere central perhaps.