BT (British Telecom) outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Aug 23, 2:01 PM GMT+1.
- Internet (77%)
- Total Blackout (14%)
- E-mail (5%)
- Wi-fi (5%)
The latest reports from users having issues in Preston come from postal codes PR4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Total Blackout | 4 days ago |
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Blackburn
|
Internet | 4 days ago |
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Blackburn
|
Internet | 4 days ago |
|
Blackburn
|
Total Blackout | 5 days ago |
|
Blackburn
|
Internet | 6 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Michael Nolan (@MikeNolan) reported from Burscough, EnglandOrdered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Stuart Graham (@sgx12) reported from Longridge, England@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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frances whitehead (@franners82) reported from Garstang, EnglandI thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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dudds (@daveelliott83) reported from Leyland, EnglandNever thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! #btsport #btfootba
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Danny Bublé (@DannyBuble) reported from Wrightington, England@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Mickrobbo1 (@Mickrobbo1) reported from Longridge, England@BTCare despite many supposed solutions VOL013-365400645358 l. There is no ctrl/alt/del solution. Tired of excuses. Sort it or give me a way out of your pathetic service
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Karl Watson (@Woodlin37) reported from Chorley, EnglandIf I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, EnglandUpgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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dudds (@daveelliott83) reported from Leyland, EnglandNever thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! @btsportfootball @btsport
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Howard Saurin (@Howardmicks) reported from Preston, England@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
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ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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sami (@samihowarth) reported from Brinscall, England@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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K e r r i (@KerryM811) reported from Horwich, England@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Tony Knowles (@tonyknowles36) reported from Blackburn, England@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Beth Kearns (@MissBKearns) reported from Banks, EnglandHi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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Nimesh Patel (@nimopr1) reported from Preston, EnglandHi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Josh (@Simmy270) reported from Longton, England@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
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@MrsW (@MrsW64242123) reported from Penwortham, England@bt_uk hi any indication when customer access to br email will be restored?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kristen Covo (@kcovophoto) reported@bt_uk Not to mention I now have the inconvenience of having to post back your faulty product from a post office (are there any left in London?) Instead of your engineer just taking it. Why do I as a customer have to work for you?
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Even The Stars Music (@eventhestarsuk) reported@bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look
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John Adams (@JohnAdamsEbble) reportedWhat a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom
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💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported@bt_uk I’ve now been without broadband for 23 days, thanks to your incompetence. I’ve had phone call after call assuring me you’ll fix it, texts and emails to say I’m live, yet NOTHING! Sort it out! This is down to YOU! Useless company. 🤬
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Norman Wilson (@nwwilson) reported@bt_uk Service is an absolute joke. AGAIN my Internet doesn't freaking work. Absolute dog ****. I am paying for this crap. 4 days for an engineer. NOT acceptable
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Giles Shaxted (@gilesshaxted) reported@bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.
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Will (@Willtheman15) reported@bt_uk your home hub for us went down at 10pm still down, down detector shows an outage yet literally no communication All the support pages are also saying down for maintenance, what is going on
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Kelly (@holby_fan) reportedI need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk