BT (British Telecom) Outage Report in Preston, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Preston come from postal codes PR5 and PR1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Southport and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
||
| Preston |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Leviten
(@VickyLeviten1) reported
@BTGroup @bt_uk Trying to switch to BT has been a nightmare so far. 1st engineer was stunningly rude. Rebook for today has resulted in half a job done. Have been promised call backs which haven’t happened. Have had agents hang up on me. How do I speak to someone who can help?
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Freeview Advice
(@FreeviewAdvice) reported
@SueMARKLEY9 @bt_uk Hi Sue, I am sorry to hear that you are having issues with your Freeview reception. So we can look into this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Yep. I've got the Monday blues. I've been waiting a month for you f**kwits to connect me to the outside world. No telephone and no broadband. It's a shameful, disgraceful service. You and @WeAreOpenreach just blame each other. #shambolicservice #BTiswoeful
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Samuel Carroll
(@SamuelJCarroll) reported
@bt_uk This happened today at 8am down cemetery junction in Reading he didn't even care about nearly hitting me
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Robyn Caitlin
(@RCaitlin) reported
@bt_uk My partner has already spent over 5 hours on the phone to you across Thurs, Fri and today so unless you can bypass everything else and process the order instantly I don’t think DMing any details is going to fix this. Definitely want to cancel our contract as soon as possible.
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Premier Construction Training
(@ConstTraining) reported
Disgraceful service from @BTBusiness @btbusinesscare 1.5 days wasted waiting for an engineer to connect broadband and not even a courtesy call, text or email to provide an update.
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doug fox
(@68iron) reported
@bt_uk Hi David, yes I managed to get in, for some reason it will no longer allow log on through a VPN so had to disconnect that gain access, not sure why all of sudden the Vpn has become a problem as it has always previously worked fine.
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Bobby Cott
(@bobski2410) reported
@bt_uk About as a sorry as your online team leader is?…if so, it’s not really of much use! I’ve wasted over 2 hours hour already trying to get to the bottom of the issue, I am unable to waste anymore time in hearing the same information being repeated via twitter as well.
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Robyn Caitlin
(@RCaitlin) reported
Haven’t had internet since Thursday because @bt_uk didn’t actually process our house move. Was told on Thursday it would be 24hrs. On Friday was told 48hrs. This morning we’re told the order hasn’t even been placed yet and will be at least another 48hrs. What a **** show.
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Eilidh Donaldson
(@ImGingerMidget) reported
@bt_uk Address: Pennycross Cottage, Pennyghael, Isle of Mull PA706HE Have spoken to the person dealing with our account today (after 2 calls to chase him up). No fix date