BT (British Telecom) outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Preston, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 5, 2:56 PM GMT+1.
- Internet (61%)
- Wi-fi (17%)
- E-mail (13%)
- Total Blackout (9%)
The latest reports from users having issues in Preston come from postal codes PR4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent BT (British Telecom) outage reports came from the following cities: Poulton-le-Fylde, Preston, Chorley, Blackburn, Goosnargh, and Garstang.
| City | Problem Type | Report Time |
|---|---|---|
 Poulton-le-Fylde
|
3 hours ago | |
|
Preston
|
7 hours ago | |
|
Chorley
|
Internet | 2 days ago |
|
Blackburn
|
Internet | 3 days ago |
|
Blackburn
|
3 days ago | |
|
Blackburn
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Josh (@Simmy270) reported from Longton, England@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
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@MrsW (@MrsW64242123) reported from Penwortham, England@BTCare any indication When customer access to email will be restored?
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Mickrobbo1 (@Mickrobbo1) reported from Longridge, England@BTCare despite many supposed solutions VOL013-365400645358 l. There is no ctrl/alt/del solution. Tired of excuses. Sort it or give me a way out of your pathetic service
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Michael Nolan (@MikeNolan) reported from Burscough, EnglandOrdered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Alastair Murray (@AlastairMurray8) reported from Preston, EnglandAbsolutely awful service from @bt_uk 👎🏻👎🏻
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ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, EnglandUpgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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Beth Kearns (@MissBKearns) reported from Banks, EnglandHi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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Karl Watson (@Woodlin37) reported from Chorley, EnglandIf I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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Szmit (@Szmitster) reported from Preston, EnglandOut of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport
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Nimesh Patel (@nimopr1) reported from Preston, EnglandHi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Aamir Zulfi (@Zulfario) reported from Preston, England@nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂
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Victor Yu (@victoryu88) reported from Clayton-le-Dale, England@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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@MrsW (@MrsW64242123) reported from Penwortham, England@bt_uk hi any indication when customer access to br email will be restored?
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Jordan Wilson (@jdnwils) reported from Walton le Dale, England@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Howard Saurin (@Howardmicks) reported from Preston, England@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Hi, still huge problems with BTID and BT email. This has been going on for weeks. Endless phone calls, nothing ever gets fixed. What is going on? Who do I speak to to get this fixed?
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Steve D (@PhotogSmd) reported@bt_uk We received a text saying there IS a problem and we should have it back today, still nothing
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Amanda Eastwood (@eastwap) reported@bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.
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Chris Pugh (@chpugh1) reported@bt_uk please note I can not access my emails. Is there a technical issue with BT
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DebP (@dyson123) reported@GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?
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Ed Walsh (@Farmerwalsh) reported@bt_uk Best way to see check if something is repaired check with customer @bt.com. Not close issue because engineers did not turn up Neighbour same issue all sorted with engineer visit Me re book for Monday because you forgot to connect Internet on pole replacement
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Amy Lou (@Lashes_N_Ink) reported@bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!
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Simon Smith (@Simoncitizen) reported@Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?
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KG40 (@KG40332532) reported@bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.
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Sian (@SianElin_PT73) reported@bt_uk Did you read my message correctly? I do not have signal to call!