BT (British Telecom) Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR5, PR1 and PR2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Poulton-le-Fylde, Southport and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Preston |
Phone | |
| Poulton-le-Fylde |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk Outage but for how long??
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Michael savigar
(@savigar_michael) reported
from
Leyland, England
@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Howard Saurin
(@Howardmicks) reported
from
Preston, England
@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
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MattH
(@matthornby) reported
from
Blackburn, England
@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alejandro Piquer
(@piquer251190) reported
@bt_uk all day trying to speak with a operator. I had issues with my broadband, get connected for few minutes and after disconnected. It's ridiculous. What's going on? #btdown #btuk
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Matty
(@Matty_UK2020) reported
@bt_uk We need stable internet and phone for that these days. Unfortunately you don't provide it. The UK has some of the worst internet in the world and you don't want the cost and effort of fixing it so you just keep putting plasters on it.
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Simon Crowther
(@SCcrowther) reported
@OpenreachHelp Sadly no luck with @btbusinesscare @BTBusiness . Promised a call back in ‘30 minutes’ at 10.30. Never happened
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Dan
(@PolidanoDaniel) reported
@Atholl1844 @bt_uk The countries lack of foresight is terrible. My house is 2 years old, the street still had copper cables laid rather than fibre optic ones. Makes no sense. But then my energy report does state my house is good but would be improved with solar panels. PUT THEM ON FROM NEW THEN!!!
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Alejandro Piquer
(@piquer251190) reported
@bt_uk I already did it, and same issues. I reset my smart hub and connect again but doesn't work , the connected for few minutes and after down again . Is really frustrating @bt_uk
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Barbara 🎶
(@_BarbaraOsborne) reported
@bt_uk Internet down in EH14. Status update suggests everything seems to be ok. But it’s not! Been down for about an hour now.
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stEph
(@teffyknight) reported
@bt_uk finally manage to sort my aerial problem and now my screens going blank every 5 seconds only when watching BT TV?!?! This is beyond a joke now 😡
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Richard Gillard
(@RickyBaby321) reported
@bt_uk Currently, I cannot get a dial tone &, when I call myself from my mobile, I get a message saying I'm on the phone. The last time I had this problem I dialled 1471 after the problem had cleared and I was told the last caller was 343 173. That's my own number! Not amused!
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red____square
(@red___square) reported
@BTGroup @BTCare @bt_uk I cannot access mybt to turn off parental controls that I stupidly turned on due to kids...help
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Ryan
(@RyanOs1992) reported
@bt_uk Hi Folks, I'm hoping someone can help, My Mum has just taken the same Internet as us "Fibre 2" but hers has been connected up via fibre cabling rather than phone line and has a slightly different hub and speeds between 50-70 whereas we have 30-50????