BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 01/22/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Preston, Blackburn, Chorley, Ormskirk and Darwen.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Phone
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomChorley Wi-fi
United KingdomPreston Phone
United KingdomOrmskirk Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! @btsportfootball @btsport

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • Szmitster Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • victoryu88 Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • AndyLeighGolf Andy Leigh (@AndyLeighGolf) reported from Chorley, England

    Glad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • ianduff52 little bigman🇵🇸🌹 (@ianduff52) reported from Leyland, England

    @BTCare email down. Please advise

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • ianduff52 little bigman🇵🇸🌹YNWA (@ianduff52) reported from Leyland, England

    @bt_uk Struggling to login..

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! #btsport #btfootba

  • Zulfario Aamir Zulfi (@Zulfario) reported from Preston, England

    @nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrOsophy Mr Osophy (@MrOsophy) reported

    @BTSportBoxing @jakepaul @tommytntfury Comments made by John Fury about #JakePaul girlfriend, should never see him work on BTSport again. Disgraceful.

  • DawnMJones1 Dawn Shearing (@DawnMJones1) reported

    @bt_uk I already asked for help and have received NO response, this is so typical of your company, big on words and empty on results

  • VickyGrut Vicky Grut (@VickyGrut) reported

    @BT_UK No broadband since yesterday. 2 online classes disrupted. Neighbours also have no service. An engineer attended yesterday & couldn’t fix. Another is due today. If they ALSO fail, can BT provide a 4g home hub or a dongle till service restored? I cannot work without wifi.

  • TaxProject IHProjects (@TaxProject) reported

    @bt_uk Got ur top tier Fibre 900 but getting poor Internet service (less than 50 Mbps compared to advertise 900Mb) since yesterday. Downdectector shows BT service outage yesterday; but problem still persists for us. When will it be fixed?

  • titiangirl68 Karyn (@titiangirl68) reported

    @bt_uk why is is only new customers get the Black Friday sim only deals? Even though it asks if you have a broadband/BT Halo. As an existing customer they don't show when I go through the upgrade process?

  • AHende1006 ANDREW HENDERSON (@AHende1006) reported

    @BTCare no engineer available to fix broadband until Saturday lunchtime. Appalling service @BTGroup and @philipjansen

  • HowardTrigg Howie T (@HowardTrigg) reported

    @bt_uk Working from home. Just changed to bt broadband, AWFUL. Engineer came to fix but made even worse. Open Reach coming today but worried what was done yesterday cannot be fixed by him. DESPERATE

  • habib_menu Menu Habib (@habib_menu) reported

    @ManUnitedZone_ @btsport To much talk u are not never carik talk talk u have to much talk

  • aaronstearman Aaron Stearman (@aaronstearman) reported

    @kie50105987 @bt_uk Emailed them already so who knows when I’ll get a response. Might just cancel. Yeah it says 1 allocated them#n underneath, pending processing. It’s ridiculous!

  • JonPertwee1919 3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@JonPertwee1919) reported

    @bt_uk Cant access Voicemail for weeks as "service is busy", so mailbox is full and basically a paid for service is unavailable. Try to change my mobile settings and my "account is under maintenance" and will be available in "30 minutes or so". Here we are, 6 days later.......