BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR2 and PR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 02/24/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport, Blackburn, Preston and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Phone
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomPreston Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • Szmitster Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • louisejay89 Louise jay (@louisejay89) reported

    @bt_uk hi we have no phone line or broadband connection at the moment, the service checker cant recognise our phone number. Thanks!

  • Paulron32 Paulron32 (@Paulron32) reported

    @NotJimWhite1 @btsport @rioferdy5 What do you expect when they employ the rag / scouse mafia. Let’s be honest there’s a reason they are in BT and not a decent channel. Biased coverage and not a clue about the laws of the game they played. As stupid and bitter as they come

  • blakeyt27 blakeyt27 (@blakeyt27) reported

    Awful service from @bt_uk got a confirmation engineer was coming today to fix a fault. No sign of them, then we call and they said it was booked but a system error occurred so no one is coming today. Awful! So over 48 hours with no internet it looks like.

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    @bt_uk To be honest Catherine I'm at my witts end. I don't want to keep asking for a hub if the issue is external.. If BT think it'll be a good idea, then please send on. 👍

  • nth09 Nigel Haworth (@nth09) reported

    @bt_uk does anyone actually answer your phone lines. You’re about to lose a customer.

  • JoPuzey Jo Puzey (@JoPuzey) reported

    @btbusinesscare Good Morning @BTBusiness our phone system is still not working correctly and is impacting our service delivery. I can’t get through to the technical team due to lack of staff which I understand in current times, however we need this resolved.Please could I get an urgent response?

  • LauraF7x Laura (@LauraF7x) reported

    @Varcs @bt_uk Ridiculous. One thing has nothing to do with the other. BT are meant to provide the service your Mum pays for. Whether she has a mobile phone is irrelevant,signal could be bad on that too & why should she incur more costs when she isn’t receiving the service she pays for from BT!

  • katienaylorxx katie richmond. (@katienaylorxx) reported

    Nobody in the world should ever use @bt_uk wonder if you will talk to me now you get bad publicity!!

  • perrymsn Perry Mason (@perrymsn) reported

    @OpenreachHelp @bt_uk any idea how long until you can finish the job you started? Or do you have to book another appoint for the same job? We're left without any Internet service after half a job was carried out.

  • ToniVerse ToniVerse (@ToniVerse) reported

    @bt_uk What about a 'returning' customer? You get deal for prodigal customer?