BT (British Telecom) outages and service status in Preston, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Preston, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 20, 3:29 PM GMT+1.
- Internet (63%)
- E-mail (13%)
- Wi-fi (10%)
- Total Blackout (7%)
- TV (3%)
- Phone (3%)
The latest reports from users having issues in Preston come from postal codes PR2 and PR1 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Chorley, and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
3 hours ago | |
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Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Total Blackout | 3 days ago |
|
Blackburn
|
Internet | 7 days ago |
|
Blackburn
|
TV | 8 days ago |
|
Blackburn
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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LynLawrenson (@LynLawrensonCNS) reported from Pilling, England@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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Victor Yu (@victoryu88) reported from Clayton-le-Dale, England@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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Nimesh Patel (@nimopr1) reported from Preston, EnglandHi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England@bt_uk Hi, I want to remove the BT Sport package that's attached to my broadband account. How do I do this? Can't see an option to cancel on your website.
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Me (@MandiJT) reported from Brinscall, England@JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service
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Beth Kearns (@MissBKearns) reported from Banks, EnglandHi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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Tony Knowles (@tonyknowles36) reported from Blackburn, England@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Graham Burton (@TruckSM24) reported from Blackburn, England@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Andy Leigh (@AndyLeighGolf) reported from Chorley, EnglandGlad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!
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SLC (@DWR_N7PNE) reported from Much Hoole, England@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
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sami (@samihowarth) reported from Brinscall, England@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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FreakDanceUK (@FreakDanceUK) reported from Blackburn, England@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Michael savigar (@savigar_michael) reported from Leyland, England@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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MattH (@matthornby) reported from Blackburn, England@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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@MrsW (@MrsW64242123) reported from Penwortham, England@bt_uk hi any indication when customer access to br email will be restored?
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✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, EnglandUpgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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Alastair Murray (@AlastairMurray8) reported from Preston, England. @bt_uk awful once again. Service is now officially a week late.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Law (@AaronLaw92) reported@bt_uk hello my account is completely broken, still cannot login - says access denied!
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pete replica (@petereplica) reported@bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.
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MatCo (@btcmateus) reported@bt_uk @danprofit21 Internet is down again! CR8 2JA
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Ramnish Kalsi (@ramnishkalsi) reported@bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).
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Steve Taylor (@stevetaylor10) reportedI have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.
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nicolas mcmillan (@herbie963) reported@bt_uk Online service recovery is a joke, get a senior UK manager to pm me please
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.
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Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty
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Paul Beeson (@peeceebee23) reported@bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.
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Dunc (@derbydunk) reported@bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃