BT (British Telecom) Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR5, PR1 and PR2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Southport, Blackburn, Preston, Poulton-le-Fylde and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Wi-fi | |
| Southport |
TV | |
| Blackburn |
Internet | |
| Blackburn |
||
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Me
(@MandiJT) reported
from
Brinscall, England
@JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service
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Szmit
(@Szmitster) reported
from
Preston, England
Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Beth Kearns
(@MissBKearns) reported
from
Banks, England
Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
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Josh
(@Simmy270) reported
from
Longton, England
@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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FijustFi
(@bitchystichy) reported
@hatetorycuts @bt_uk BT have always provided the emergency operator service, they handle the call before it goes to fire, police or ambulance. When you first call and are asked what service, thats the BT role.
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Craig Allen.
(@craigallen_25) reported
Lost @bt_uk internet. Tried everything so then told someone will call in 20 mins. Then told due to high number of calls it would be 90 mins. It’s not high numbers of calls it’s low numbers of customer service staff. Why do we always get this from companies?
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Ellen Moreton
(@MoretonEllen) reported
@bt_uk I want to cancel it completely
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Mr T0n3r🇬🇧🇮🇪
(@toner1984) reported
@bt_uk hi, I'm a BT customer, and need a new router. How can I order a new Hub? Thanks
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Richard Rudge
(@RichardRudge13) reported
@Keith62886577 @thespursweb @btsport Front 3 were the biggest problem
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John
(@John36621762) reported
@bt_uk I think things have become exhausted... You refuse to reinstate my phoneline due to your policy, and not because you can't do it. You are sending a deadlock letter, and I'm taking you to the cleaners for mis-selling a service, because the sales guy said I could use my equipment.
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Jaci Stephen
(@welshjaci) reported
.@bt_uk Hi, I have an urgent situation about a broadband installation that was put in the wrong place and it really has to be moved ASAP as it is interfering with building work. There is nowhere on the site that deals with this. Are you able to help, please? Desperate!
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Gautam Das
(@DasD36516180) reported
@bt_uk hi I am from TW76AT. Our broadband seems to be failing from yesterday evening and completely stopped working. I need this broadband to function to continue with my work. Phone calls are ringing and response so far. Please can u give me a service update in my area
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Phil Cooper
(@Philcoops) reported
@bt_uk poor service on BT Sport kept losing contact with the router. We're back to square one
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lucinda melcher
(@LucindaMelcher) reported
@bt_uk is there a way to speak to a human for broadband issues? phone no doesnt give option any more just ' tests the line' but broadband still poor, discs not working