BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 11/23/2025 14:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Chorley, Preston and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! @btsportfootball @btsport

  • Mickrobbo1 Mickrobbo1 (@Mickrobbo1) reported from Longridge, England

    @BTCare Changes in an instant to orange and then back to blue. It is connected to main socket. I have a separate BT business hub on a business line with zero problems

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! #btsport #btfootba

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • AndyLeighGolf Andy Leigh (@AndyLeighGolf) reported from Chorley, England

    Glad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • ianduff52 little bigman🇵🇸🌹 (@ianduff52) reported from Leyland, England

    @BTCare email down. Please advise

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • Zulfario Aamir Zulfi (@Zulfario) reported from Preston, England

    @nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂

  • Szmitster Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • ianduff52 little bigman🇵🇸🌹YNWA (@ianduff52) reported from Leyland, England

    @bt_uk Struggling to login..

  • victoryu88 Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtsAlyx Alyx (@ArtsAlyx) reported

    @bt_uk your customer service toward disabled people is utterly abysmal. my dad tried to report a fault via text, texted to what was clearly a bot that he can’t talk over the phone, one of your advisors rang him and hung up because they couldn’t understand him

  • earlamt LadyT (@earlamt) reported

    Hey @bt_uk my father who is 91 years old and vulnerable has been put on a new contract that charges a fortune for calls, and despite trying you won’t help him to sort it out. He is left on hold and passed from pillar to post. Sort it out please.

  • thommo2221 Phil Thompson (@thommo2221) reported

    @bt_uk I wondered if you had an update regarding the BT cloud App for windows. Still not working. Tried the online complaints. That’s not working either.

  • davelfc1984 🌟🌟🌟🌟🌟🌟🏆 (@davelfc1984) reported

    @bt_uk Honestly there's no point i won't be able to use the Internet and I'll get awful speed readings then your people will say its running really fast and we just go round in circles

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk Also, if you've got a note in your system that says the date has been moved - would it be good customer service, polite, or even just common courtesy to let me know that? Would that stop me pointing out yet another @bt_uk failure on Twitter, d'you reckon?

  • thomprobert Robert Thompson (@thomprobert) reported

    👋 @OpenreachHelp we placed an order in September and your team have now missed 6 appointments to do some ducting work. Who do we chat to? @BTCare says it’s you but we’re not not getting anywhere. Can you help?

  • ian_morg1 Ian (@ian_morg1) reported

    @bt_uk This is not acceptable the engineer who did the initial installation knew where and what the issue was and that a hoist was required. I find it unbelievable that know one has been out to assess the job and all you have done is send out engineers who might I add have been great

  • thenudedeer James Davies (@thenudedeer) reported

    @bt_uk awful, been trying to get through for weeks, bill has gone up and I can't cancel online.. appalling service for long standing customers

  • supremescott Scott Buchanan (@supremescott) reported

    @mark_beattie_ @bt_uk sit in the car down the street for 2 weeks to do my college work - not impressed at all.

  • LDewp Louise Dewsnap 🌈 (@LDewp) reported

    @bt_uk Having cleared some caches, restarting my phone and messing around with a few settings, I seem to have sussed it. May have been a Google problem rather than BT 👍