BT (British Telecom) Outage Report in Preston, Lancashire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Leyland, Blackburn, Preston and Lytham St Annes.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Phone | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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MattH
(@matthornby) reported
from
Blackburn, England
@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Michael savigar
(@savigar_michael) reported
from
Leyland, England
@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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Roy Bayfield
(@mister__roy) reported
from
Ormskirk, England
@bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Helen Grieve 🇬🇧
(@grieve51166) reported
from
Southport, England
@bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Leyland, England
@bt_uk Hi, I want to remove the BT Sport package that's attached to my broadband account. How do I do this? Can't see an option to cancel on your website.
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk Outage but for how long??
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Howard Saurin
(@Howardmicks) reported
from
Preston, England
@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Simpson
(@antvoyager) reported
@bt_uk I find if you have a problem with your connection or any other problems with your BT internet, the help on this platform is very good.
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Jim Gamble
(@JimGamble_INEQE) reported
Is anyone at @bt_uk capable of resolving a problem of their making that has persisted for over a year? A shocking level of incompetence & a total disregard for others
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Tris_Stock
(@WPB_Tris) reported
@bt_uk It's a shockingly bad practice, and both BT and Money Expert should think again.
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Tina Mac
(@TinaMcKay_) reported
@bt_uk They're useless. They've sent engineers to our old address and now seem unable to get another job raised asap due to address issues. Farcical.
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Mansa T.. the truth teller
(@mrT_bfc) reported
Since I scheduled my @bt_uk to end next month. My service has been appalling. Not been able to access tv services once. Either sort it or please end my contract now an dont bill me for this month
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Ben Adams
(@BenAdam24842147) reported
@bt_uk just witnessed a potentially serious safety incident by one of your contractors working in the public highway. BT online customer team don't think HGVs driving the wrong way around roundabouts on blind corners is a serious matter, however.
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Ann Ash
(@Seamstressed49) reported
@bt_uk I have put a complaint in and on the updates it keeps giving me dates and times to expect a call and no-one ever calls me.
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Tina Mac
(@TinaMcKay_) reported
So after the nonsense over the last 1hr+ of being told by @bt_uk that there was no possibility of giving a timescale on resolution nor being able to get an engineer booked soon we now allegedly have an engineer coming in the morning. Will be amazed if it's solved tomorrow!
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Katie
(@katie26x) reported
@bt_uk I have had endless amounts of phone calls with BT and they definitely don’t want to help!! Avoid at all costs. Wrongfully put a default on my credit file and making my life hell trying to get them to remove it! Go with @skytv i haven’t had any problems with them!
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peter mccarthy
(@1charityboy) reported
@BTCare what a joke your customer service has become. On hold for 19 mins then you cut me off. Incompetence seems to run through every department. This is the 3rd time I have had to contact you regarding my account due to staff not carrying out what they stated they would do.