BT (British Telecom) Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR5, PR1 and PR2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Preston, Poulton-le-Fylde and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Southport |
Wi-fi | |
| Southport |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Community Discussion
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BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Szmit
(@Szmitster) reported
from
Preston, England
Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport
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SLC
(@DWR_N7PNE) reported
from
Much Hoole, England
@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
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Josh
(@Simmy270) reported
from
Longton, England
@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Me
(@MandiJT) reported
from
Brinscall, England
@JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service
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Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
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Beth Kearns
(@MissBKearns) reported
from
Banks, England
Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Whitehead
(@silverthorn2151) reported
@bt_uk I'm not now being contacted until next Wednesday. Nobody at BT seems willing to take control and get it sorted. customer care for your top line service is rubbish. Why is it my problem to chase like this?
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Mo Pedder
(@Mo_Pedder_50cc) reported
Why can't @bt_uk simply supply a returns address for uncollected stock, rather than only giving an email address that is never answered? And don't get me started on their customer service phone number. That's just impenetrable!
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Chris Whitehead
(@silverthorn2151) reported
@bt_uk @BarryP94847920 You as well??!!. Been waiting for the clown working on switching our phone line after fibre installed for 7 days now. No one can help, no one is interested and now I'm told next Wednesday.....if I'm lucky. Simply woeful management of unhappy customers.
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Laura
(@laura_libs) reported
@bt_uk Hello. I'm having fibre installed today and the engineer is apparently on their way. However, no equipment has been delivered. I never received a tracking number. Has their been a mistake in sending it out? Details are in a DM I sent last night.
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Sarah-Victoria
(@Sarah_Vicious) reported
@bt_uk how come I can’t email you a complaint? I don’t really want to talk to another person nor do I want to send a letter.
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geefunk
(@thegeefunk) reported
@bt_uk @EE currently without signal or data from about 11am. Made my working day pretty tricky. Any updates on a fix? BS27 area
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Chris Whitehead
(@silverthorn2151) reported
@bt_uk We upgraded to your fibre a week ago today. Great, except we have no phone line. Despite numerous calls to BT you can't give me a day when it will be fixed other than 'not today'. This is an essential phone line connected to an emergency call button. Very angry.
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John W Lewis
(@JohnWLewis) reported
Interesting times in the area of broadband services in the UK! As loyal customer of @BT_UK for decades, it's galling that their prices increase inexorably and and about twice the price that a new customer would pay.
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Heather Poole
(@Pheonnexx) reported
@bt_uk I sent my router back to you in February, I received an email a couple of weeks later saying you hadn’t received it. I phoned up, provided a tracking number and supposedly that had been noted down and the charges taken of.
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Sally Anfilogoff
(@AnfilogoffSally) reported
@bt_uk @sarahjrandall Does this still work? I got a call when I was in bed last night about a delivery and I never want another one ever again. I do not recall opting in