BT (British Telecom) Outage Report in Preston, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Preston come from postal codes PR5 and PR1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Southport and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Blackburn |
||
| Preston |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
-
Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
-
David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
-
frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
-
Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
. @bt_uk awful once again. Service is now officially a week late.
-
Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
-
Alastair Murray
(@AlastairMurray8) reported
from
Preston, England
Absolutely awful service from @bt_uk 👎🏻👎🏻
-
Beth Kearns
(@MissBKearns) reported
from
Banks, England
Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can
-
Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
-
Szmit
(@Szmitster) reported
from
Preston, England
Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport
-
Me
(@MandiJT) reported
from
Brinscall, England
@JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service
-
Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
-
Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
-
Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
-
Josh
(@Simmy270) reported
from
Longton, England
@bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.
-
Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
-
FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
-
Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
-
Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
-
Marc Schmid
(@MarcSchmid) reported
from
Kirkham, England
@bt_uk internet not working in PR4 - is this a localised issue?
-
Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
James319
(@jimmywood3107) reported
from
Dewsbury, England
@TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.
-
Emma Crowe
(@emma_crowe8) reported
@bt_uk We’ve waited almost 5 weeks and our broadband still hasn’t been connected. WHAT IS GOING ON? We were supposed to receive a phone call yesterday but it never came. Really abysmal service.
-
Matt Rogers
(@bliprogers) reported
@bt_uk @OpenreachHelp @Ofcom So day 22 and still not resolved. Some progress has been made though as finally managed to talk to somebody who has taken ownership of the issue plus compensation from August has been approved. Just need it switched on now
-
Tony Kearins
(@tkearins) reported
from
Tilton, England
@bt_uk dns issues with service in LE7. Can get to Google, can’t resolve bbc or Microsoft. No trace route response. Guessing you have issues?
-
Alex Shestakov 🔶
(@ShuraShestakov) reported
@S_Hammond @bt_uk Yes, it's just unfortunate that you couldn't speak. Has nothing to do with the fact that your government with your support gave only 5 hours for the debate after refusing to extend the transition period.
-
Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach
-
somerset smith
(@crispfan99) reported
@bt_uk The BT website is just terrible. Terrible. Just terrible.
-
Robbo
(@robboNYC) reported
@bt_uk To be fair I’m not interested in any further token messages of apologies. I’ve spent an inordinate amount of time speaking to countless different people of the problem ! I’d suggest you read case records or as I suspect they are not maintained either
-
☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
-
Geoff Morris #MGWV
(@nighthawkgeoff) reported
@SkySports Try kicking out your biased kopite experts, at least Big nose has gone but you've still got Souness and Redknap and Warnock, least @BTsport try and be balanced, apart from whiney Mcmanaman, worst pundit on TV after Owen #yawn