BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 11/02/2024 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport, Blackburn, Lytham St Annes, Preston, Ormskirk and Leyland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Phone
United KingdomBlackburn Internet
United KingdomLytham St Annes Internet
United KingdomBlackburn Phone
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Szmitster Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • angiegatfield Angela Gatfield (@angiegatfield) reported

    @bt_uk 8 hours later still waiting for BT to call us back...all I can advise folk to do is avoid them at all costs. I'll be happy to explain to the good folk on twitter exactly why they should avoid this company. Big up to BT for closing a complaint without speaking to us!

  • RueTheWhirl85 Joe (@RueTheWhirl85) reported

    @bt_uk Sorry maybe that wasn’t clear, my TV and Mac are powered down. I’m testing via my iPhone. Cheers.

  • Mrcento Mark Ellis (@Mrcento) reported

    @shomac28 @bt_uk Did you experience the joy of their customer service centre?, Particular highlight is getting passed around to ever increasingly ridiculous made up departments (Level 21 claims escalation team) that nearly all have the same guy called steven working for them. Awful.

  • alickie66 alickie (@alickie66) reported

    @shomac28 @bt_uk Made a complaint about one advisors tone and attitude. Got message 3 hours later to say closed. Asked for outcome. I then got told I'd asked for it to be re opened (I didnt). Got told persons line manager would call me. That was about 2 weeks ago. No call

  • RueTheWhirl85 Joe (@RueTheWhirl85) reported

    @bt_uk I only have one device actively connected (My TV and Mac) are powered down. I’m standing right next to the router when testing. Can’t use an Ethernet to check as I have a Mac Mini and the screen is VESA mounted in a back room.

  • darren010967 dazzab (@darren010967) reported

    @adamsummerton @TheVanaramaNL @btsport Hopefully one 1 point by tomorrow night you never know who would of predicted the result 2 weeks ago

  • imatteruk2 John smith (@imatteruk2) reported

    @SkySportsNews And it'll probably be the best show they've done in years. Lineker was terrible anyway. Time @btsport get rid of him too!!

  • kevinmartinsmi1 kevin martin smith (@kevinmartinsmi1) reported

    @zaaqibro @bt_uk now bt is refuseing to respond to my emails this is how they treat customers this came from resolutions team mr phil akroyd

  • kevc307 Kev Young 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevc307) reported

    @shomac28 @bt_uk Funny that. Just took out a new contract with them. And lo and behold its going up £8 a month and its not started yet. Paid 2 years for TV that I never used. Sherman tanks

  • peter_beecham Peter Beecham (@peter_beecham) reported

    Omg @bt_uk what’s wrong with the broadband today? 😬It’s doing my head in! Rang earlier and it was restarted - now it’s not working again! BT app not working either!🙄