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BT (British Telecom) outages and service status in Preston, England

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Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Preston, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Aug 6, 2:12 PM GMT+1.
  • 53% Internet (53%)
  • 20% E-mail (20%)
  • 13% Phone (13%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)

The latest reports from users having issues in Preston come from postal codes PR4 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Preston, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Chorley, and Poulton-le-Fylde.

CityProblem TypeReport Time
Blackburn Internet 14 hours ago
Blackburn E-mail 21 hours ago
Blackburn Internet 5 days ago
Preston Internet 6 days ago
Blackburn Internet 6 days ago
Blackburn Internet 12 days ago

Nearby cities with recent reports

Blackburn

4 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • MarcSchmid
    Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • AlastairMurray8
    Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • ianduff52
    little bigman🇵🇸🌹YNWA (@ianduff52) reported from Leyland, England

    @bt_uk Struggling to login..

  • LynLawrensonCNS
    LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • ianduff52
    little bigman🇵🇸🌹 (@ianduff52) reported from Leyland, England

    @BTCare email down. Please advise

  • tonyknowles36
    Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • MandiJT
    Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • nimopr1
    Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • SourEnvy
    Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @bt_uk Hi, I want to remove the BT Sport package that's attached to my broadband account. How do I do this? Can't see an option to cancel on your website.

  • savigar_michael
    Michael savigar (@savigar_michael) reported from Leyland, England

    @TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .

  • victoryu88
    Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • AndyLeighGolf
    Andy Leigh (@AndyLeighGolf) reported from Chorley, England

    Glad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!

  • MissBKearns
    Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • Mickrobbo1
    Mickrobbo1 (@Mickrobbo1) reported from Longridge, England

    @BTCare Changes in an instant to orange and then back to blue. It is connected to main socket. I have a separate BT business hub on a business line with zero problems

  • dizzy_ti
    ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • Szmitster
    Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • AlastairMurray8
    Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • sgx12
    Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jellywellys99
    Mini67!x (@jellywellys99) reported

    @bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

  • theFMofficer
    Restore Britain Moray (@theFMofficer) reported

    @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

  • badshelley
    Shelley Squire (@badshelley) reported

    @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

  • surkdidat
    H (@surkdidat) reported

    @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today

  • thequestingvole
    Andrew Glover (@thequestingvole) reported

    Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

  • eltonmurphy
    Elton Murphy (@eltonmurphy) reported

    @btbusinesscare @Starlink 5 days later and this might be fixed by Wednesday. We’re a business and we pay for a business service. Your lack of service, communication and even a temporary solution is pathetic. The best you’ve come up with is “use a 4G dongle”. Imagine running YOUR company through a dongle!

  • Olliemorr20171
    Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported

    @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

  • petereplica
    pete replica (@petereplica) reported

    @bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.

  • DanielFactor79
    Daniel Factor (@DanielFactor79) reported

    @DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off