BT (British Telecom) Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR2 and PR1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Preston, Poulton-le-Fylde and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Michael savigar
(@savigar_michael) reported
from
Leyland, England
@TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk Outage but for how long??
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Howard Saurin
(@Howardmicks) reported
from
Preston, England
@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
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MattH
(@matthornby) reported
from
Blackburn, England
@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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frances whitehead
(@franners82) reported
from
Garstang, England
I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever
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LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk what's happening with broadband in PR3 ?? Outage seems likely
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Johnson
(@Phillipjfry2021) reported
@btbusinesscare tbh, I am not even going to bother. I've emailed the retentions tea, who set my FTTP and will take a gamble on if they help me. BT is rubbish when anything goes wrong. 29 mins on hold to a foreign call center, 20 mins going through security. Put on hold and cut off again.
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Rich.Seal
(@RichSeal_) reported
@Dazsankey @btsport I don't think they gave PSG enough credit .. they played some excellent football 1st half. Plenty of English support for PSG tonight .. tribal rivalries / underdogs / Pochettino.
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Michaela
(@michadoggett) reported
@bt_uk internet totally down. I have fibre and can’t do anything. Will today of “not service” be refunded?
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Jen
(@jenjuniper13) reported
@bt_uk Fab thanks, can you confirm that to your customer service team; they were adamant I wouldn’t get the same BT service unless I bought direct and not via a link to your site.
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Michaela
(@michadoggett) reported
@bt_uk I’ve not spoken to anyone but down doctor has several reports from other users in my area!
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Steve Norman
(@stvnormansays) reported
@bt_uk As we discussed in a DM, 15 minutes quickly became another 24 hours. And that’s now become this… Estimated fix time: Fri 07/05/2021 at 19:00. That will be ten days without Internet. And that pathetic Mini Hub still doesn’t cut it. Never without, unbreakable, rubbish!
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Graham Barrett
(@BarrettsFitness) reported
@btbusinesscare I’ve already had 3 live chats & the problem wasn’t resolved, should have been sorted by 28/4, promised a call regarding status yesterday, not received. Can anyone come out ? It has been 9 days now
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Ben chambers
(@Chombre2Chombre) reported
@bt_uk my internet has flickered on and off intermittently, and is now down, I thought these kinds of things weren’t affected by weather?
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John Marriott
(@HS2theTruth) reported
@hendopolis @bt_uk Several problems with "broadband". Water in the wires above & below ground. Speed drops randomly & stops occasionally. Fibre to the Cabinet but BT put the cabinet over a mile away so speed is under 18 even when working properly.
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Amy Valentine 🏹
(@amyvalentinex) reported
Worst customer service I’ve ever experienced from @bt_uk @OpenreachHelp - no Internet for 3 weeks, and 2 engineer appointments where they just haven’t turned up. Unfathomably useless.