BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 11/13/2024 07:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Preston, Southport, Blackburn, Lytham St Annes, Ormskirk and Leyland.

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City Problem Type Report Time
United KingdomPreston Phone
United KingdomPreston Internet
United KingdomPreston Phone
United KingdomPreston Internet
United KingdomPreston TV
United KingdomSouthport Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk what's happening with broadband in PR3 ?? Outage seems likely

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • LynLawrensonCNS LynLawrenson (@LynLawrensonCNS) reported from Pilling, England

    @bt_uk Outage but for how long??

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FrancescaKozlo7 Francesca Kozlowski (@FrancescaKozlo7) reported

    @bt_uk engineer no show today for my elderly Gran. Second time in 12 months engineer say they are coming to fix landline and don't show up. Who do I contact?

  • Britek_LED Bri-Tek LED (@Britek_LED) reported

    @btbusinesscare Don’t apologies live chat goes to India they cannot deal with this issue I have spent hours trying to get this resolved read my complaint please forward to someone who know what they doing please

  • DanielVipond Dr. Daniel Vipond (@DanielVipond) reported

    @OpenreachHelp Ok, well this is poor of @bt_uk because their call handlers don’t know a thing about it, and say it’s Openreach’s responsibility. Been around in circles... but I fully blame @bt_uk - beyond useless

  • I_Sir_Lagsalot Jack Gourley (@I_Sir_Lagsalot) reported

    @bt_uk do we have an ETA on when this outage will be fixed around the Northumberland area?

  • 1982Starscream Starscream (@1982Starscream) reported

    @bt_uk Hi, the engineer was not able to install my full fibre connection as he said the cable did not extend into my property. He said I would have to wait for the openreach property team to look at a solution and said this could take weeks. Can someone call me to discuss this?

  • AbiIsEmoScum Abigail Wilson (@AbiIsEmoScum) reported

    @bt_uk Broadband has been down for days now whats going on

  • wf_dynamics Workforce Dynamics (@wf_dynamics) reported

    @bt_uk Can I please DM someone to sort out an issue? Having no luck on live chat and phone queues are impossible around work!

  • hilljoinery The Hill Joinery (@hilljoinery) reported

    @btbusinesscare We have had a complaint lodged since 5th February, they closed it today without any resolution or service reinstated

  • SueScarrott Susan Scarrott #3.5% 🇪🇺 (@SueScarrott) reported

    @bt_uk Is this parody? I can't even get an AGREED connection. 'Fobbed off'... lied to & reps that haven't got a clue. Complaints a waste of time... as they consider customers to stupid too understand. Promised call backs never happen just 'weekly texts' to say there's a delay. Terrible!

  • DebbieBennettPR Debbie Bennett (@DebbieBennettPR) reported

    @bt_uk broadband drops 5 times in 32 minutes after 6 engineers and 7 weeks of problems #notfitforpurpose #ripoffBritain