BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR5 and PR1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Lancashire, England 12/05/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Southport and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi
United KingdomBlackburn E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • ianduff52 little bigman🇵🇸🌹YNWA (@ianduff52) reported from Leyland, England

    @bt_uk Struggling to login..

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • Zulfario Aamir Zulfi (@Zulfario) reported from Preston, England

    @nathanball @btsportfootball @btsport @btsportscore Your argument goes to shit with facts and now you have nothing just like united last season 😂😂

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • Mickrobbo1 Mickrobbo1 (@Mickrobbo1) reported from Longridge, England

    @BTCare Changes in an instant to orange and then back to blue. It is connected to main socket. I have a separate BT business hub on a business line with zero problems

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! @btsportfootball @btsport

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • ianduff52 little bigman🇵🇸🌹 (@ianduff52) reported from Leyland, England

    @BTCare email down. Please advise

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • daveelliott83 dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! #btsport #btfootba

  • victoryu88 Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • Szmitster Szmit (@Szmitster) reported from Preston, England

    Out of the 10 main card fighters at UFC 246, 7 lost their last fight. Can you believe this shit is on PPV #UFC246 #BTBoxOffice #UFC #Conor #ConorMcGregor #DonaldCerrone #BTsport

  • AndyLeighGolf Andy Leigh (@AndyLeighGolf) reported from Chorley, England

    Glad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Peppercorn08 Tara (@Peppercorn08) reported

    @bt_uk I have just sent a PM explaining our issues - if somebody could reply to that I can let you have my number. We currently have no landline or internet so I will need to let you have a mobile number. It worries me to continue with our order if I cannot make contact ?

  • Jelly2303 Kelly (@Jelly2303) reported

    @bt_uk broadband connection has been dropping all day - the service just seems to get worse and worse

  • kellieyardley Kellie Yardley (@kellieyardley) reported

    @smichail89 @btbusinesscare No, 5mths without service, partly @OpenreachHelp fault as needed line to new property. But BT not cancelled old lines & charging crazy amount for mini hub as no other option. escalated to management but no one seems to be able to progress or resolve so we've cancelled.

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported

    @bt_uk When I login to My BT it shows two accounts. Can the legacy one be removed?

  • FoxEboney 👑queen (@FoxEboney) reported

    @bt_uk I’m in the norfolk area and my internet is down. I’m currently using my data. My internet will not work on anything. It’s refusing to load things. The WiFi is working fine on the tv but else where is a problem. I’m just curious what’s going on as many are having problems

  • FoxEboney 👑queen (@FoxEboney) reported

    @bt_uk I’m just curious, I’ve paid my internet bill & my WiFi keeps playing up. It is on blue but it’s playing up on all of my social media apps & even on my tv. It will not load apps.. loads of people across the UK are having problems I’m just wondering what’s going on?

  • OK_Commuter_ Misery Guts (@OK_Commuter_) reported

    @scoke83 @btsport He’s awful. To be honest there’s a real lack of good commentators these days, bring back Barry Davies, or Brian Moore, or even Motson!

  • Britstion emeritius 🏳️‍🌈 (@Britstion) reported

    @bt_uk please fix your internet jfc

  • WazzaWolves Wazza (@WazzaWolves) reported

    @bt_uk They says it’s BT engineer that needs to fix it, with the exchange, can’t u see if there’s any work related to this

  • tim84926834 **** Marco Wilson (@tim84926834) reported

    Just as everyone expected off the names alone, this PPV is boring af. Thank you to @btsport for the free stream. I will never pay $70 for a Usman main event and the co-main are unranked women. Horrible fights @danawhite #ufc #ufc258 @USMAN84kg #martysnoozeman