BT (British Telecom) Outage Report in Banks, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banks, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Banks, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Preston, Blackpool, Wigan, Southport, Lytham St Annes, Skelmersdale, Ormskirk and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Preston |
Internet | |
| Blackpool |
Phone | |
| Blackpool |
Phone | |
| Preston |
Total Blackout | |
| Preston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Banks, England
Latest outage, problems and issue reports in Banks and nearby locations:
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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James Davies
(@JimbobD88) reported
from
Blackpool, England
We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Yorkshire Lass
(@YorkLassinLancs) reported
from
Saint Annes on the Sea, England
@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.
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Gary Landry
(@G_Landry17) reported
from
Formby, England
@btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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julie dique
(@JulieDique) reported
from
South Shore, England
@Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.
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Nimesh Patel
(@nimopr1) reported
from
Preston, England
Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.
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Mark Summers
(@Carver1356) reported
from
Blackpool, England
@bt_uk wifi keeps dropping in Fy5 have you got issues ?
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach
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Russ Jericho
(@RussJerichoArt) reported
from
South Shore, England
My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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carolann warrender
(@carolannw1) reported
@bt_uk no internet or broadband connection. My partner was the person who was responsible for this account but passed away last month. Not sure if we have an issue with direct debit payment as the bank account is frozen until estate is sorted out but I would make payment asap
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Sally Washburn
(@pembox17) reported
@bt_uk Hi Laura, for some reason I am unable to hang up & break a call the caller has to hang up on me. Even on record at the bank. If I hang up call remains connected & I can hear the comments of the caller who thinks I have hung up.i don't mind this so not an issue for me.Form of ID
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Sian Thompson
(@mrspnut) reported
@bt_uk Why have we had intermittent broadband for the last 2 weeks? Our phone line is also crackling and yet you repeatedly claim there is no problem. Trying to work from home when your connection drops every 10m is impossible. Thankfully we are having Virgin installed on Thurs.
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Monicacaca
(@billywitches) reported
@bt_uk Hello BT, despite your website telling me there are no problems with the internet in my area, I am still unable to connect...
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Andrew Corton 🇺🇦🇪🇺
(@AndyC360_) reported
So bad wanna watch @LFC next 3 games but there on flipping @btsport 🙁
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Shareen Meah
(@ShareenMeah) reported
@bt_uk It's fine it literally came back on 5 mins ago. I have 2 young kids here and if it was still down when they woke up it wouldn't have been good!
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Mandy Collins
(@spiderlegs1982) reported
@bt_uk due to renew my contract with you. I see new customers get broadband deals at £17-£28. I've been a customer since 2015. My new offer for broadband starts at £67. If that's for customer loyalty, there maybe customer walkies!
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BobaBaéee🧋♡
(@tahinaaa_x_) reported
@bt_uk why has your service become so cr*p over the years😤 WHY AM I HAVING TO USE MY DATA 24/7 BECAUSE THE WIFI ISN'T WORKING AS ITS SUPPOSED TO.
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Ruth Brownlow
(@flossydaydream) reported
@bt_uk @WeAreOpenreach @OpenreachHelp does it help to get things done by publicly calling out rubbish service? Openreach have been coming to survey our property for BT fibre since 2nd March. 2nd March!!!! Even BT customer services are 😱 every time I ring now...how long 🤬🤯
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Dawn Kelly 🇪🇺🕷💙
(@dawnspacca) reported
@bt_uk someone from the loyalty team was supposed to call me at 2pm. Im still waiting. This set experience has been terrible