BT (British Telecom)

BT (British Telecom) Outage Report in Banks, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banks, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banks, Lancashire, England 02/23/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banks, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport, Preston, Wigan and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Phone
United KingdomPreston Wi-fi
United KingdomPreston Internet
United KingdomWigan Phone
United KingdomWigan Internet
United KingdomSouthport Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banks, England

Latest outage, problems and issue reports in Banks and nearby locations:

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • G_Landry17 Gary Landry (@G_Landry17) reported from Formby, England

    @btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NBish89 Nick Bishop (@NBish89) reported

    @LWoolley89 @bt_uk Move to @skytv mate. Internet and tv package set up within 2 weeks. No issues.

  • akathekernal Richard Kernohan (@akathekernal) reported

    @bt_uk been without internet for a week after install, can someone help please?!!

  • MikeLightfoot83 Mike Lightfoot (@MikeLightfoot83) reported

    @bt_uk @skytv @BTSopenreach after being told full fibre broadband was available in our new home it’s now been 3 months waiting for installation. Existing copper wire broadband has been deactivated (so we’re told) so we have no internet at all. Awful service!

  • PaulInPewsey Paul in Pewsey (@PaulInPewsey) reported

    @bt_uk BT side of life is good for me, but had no EE mobile signal here in months (yes, I’ve reported it)

  • SaraSinaguglia Sara Sinaguglia (@SaraSinaguglia) reported

    @bt_uk @bt_uk still no service, 11 days on, 3 engineers, several phone calls. Openreach engineers have acknowledged the fault, yet nothing is being done, apart from sending through my latest bill!

  • laura_jones82 Laura Jones (@laura_jones82) reported

    @bt_uk wow, custome for over 10 years, broadband renewal 60 pound, same package as a new customer 30 pounds! Time to look elsewhere.

  • Harrywa34926336 Harry walker (@Harrywa34926336) reported

    @bt_uk is my broadband down ?

  • NJBruce29 Nathan Bruce (@NJBruce29) reported

    @bt_uk Hi, I managed to speak to 2 helpful colleagues at BT, I have logged a complaint with them and have opened up a complaint with openreach who "completed" the poor installation job. Just waiting for a response before I get back to BT. Thank you.

  • warthoghk Stewart Connell (@warthoghk) reported

    @bt_uk Thanks Joe. I have replied privately. Hopefully something can be fixed as have spent hours on the phone this week and spoken to multiple people and still have no answer to when it will be fixed. Broken after half a day of installation!

  • TheNigelroberts Nigel Roberts (@TheNigelroberts) reported

    Well @bt_uk openreach have possibly been the worst company I’ve dealt with in years due to the misinformation given by their engineer. Promised a call back again today , #hangingonthetelephone