BT (British Telecom)

BT (British Telecom) Outage Report in Banks, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banks, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banks, Lancashire, England 12/25/2025 07:40

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banks, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Southport, Preston, Poulton-le-Fylde and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomSouthport Internet
United KingdomWigan Internet
United KingdomSouthport Wi-fi
United KingdomSouthport TV
United KingdomPreston Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banks, England

Latest outage, problems and issue reports in Banks and nearby locations:

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • mister__roy Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

  • aptyson1960 Alan Tyson (@aptyson1960) reported from South Shore, England

    @virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk

  • G_Landry17 Gary Landry (@G_Landry17) reported from Formby, England

    @btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful

  • RealBobbyRooney Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported from Maghull, England

    No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • 67Snowy Paul Snowdon (@67Snowy) reported from Maghull, England

    @AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • Si_Bo_Coach Simon Boynton (@Si_Bo_Coach) reported from South Shore, England

    @bt_uk no broadband all day due to your problems, online it tells us the fault is resolved..it isn't! Your support messaging service has had me waiting for 20 mins.. Good job I don't have to work from home tomorrow 🙄

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @bt_uk Hi, I want to remove the BT Sport package that's attached to my broadband account. How do I do this? Can't see an option to cancel on your website.

  • ChelleAbraham Michelle Abraham (@ChelleAbraham) reported from Wigan, England

    @bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.

  • savigar_michael Michael savigar (@savigar_michael) reported from Leyland, England

    @TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • grieve51166 Helen Grieve 🇬🇧 (@grieve51166) reported from Southport, England

    @bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • Howardmicks Howard Saurin (@Howardmicks) reported from Preston, England

    @btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiegreenley Jamie Greenley (@jamiegreenley) reported

    @bt_uk your internet is a bag of crap, your support team is crap and paying for a service I cannot use, sort it out

  • AngloFyrd848 Photon 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@AngloFyrd848) reported

    @GoonerGirl1969 @btsport Yup. One of the reasons why i'll never pay for their content.

  • VolcanicAsh84 VolcanicAsh (@VolcanicAsh84) reported

    @bt_uk I have no service at all. It was working until approx midday

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @FullColours1967 @btsportfootball @btsport What a terrible commentater

  • TrendyTurtle14 Christopher (@TrendyTurtle14) reported

    This lady reading out the full time scores is bloody awful. She’s clueless. She said Sheff Wed beat Plymouth despite the graphic clearly saying it’s a latest score. And she doesn’t read the home/away teams in the correct order. Come on @btsport get it sorted. @btsportscore

  • yasin_hqfamilia Yasin El Ashrafi BEM (@yasin_hqfamilia) reported

    @btsport your service is absolutely shocking, watching UFC and it just cuts out then won’t play because the programme ended and I was a few fights behind, not the first time the shoddy service has ruined me watching it back either! Sort it out! 🤬

  • VolcanicAsh84 VolcanicAsh (@VolcanicAsh84) reported

    @bt_uk Hi I’m abroad at the moment and my SIM card is no longer Connecting. I have no way to call BT. The live chat service is closed. I really need some help

  • wellgreenblue kuman (@wellgreenblue) reported

    @bt_uk Already spoken to bt for around 3 hours in last 2 days as broadband down since openreach came near to our house yesterday am. Service received has not been good

  • Gamma239 Ramon Max John Gamma (@Gamma239) reported

    @btsport Hi, whilst watching live football on BT Sport on the app on a Samsung TV there is a significant delay, up to a minute or two. Can you please fix this to make it as close to live footage as possible.

  • tig1985 Toni Galloway (@tig1985) reported

    Getting so fed up with BTTV @bt_uk, try to watch things and get the same pathetic message about BT box and broadband hub but yet had no issues watching apps, from the BT Box