BT (British Telecom)

BT (British Telecom) Outage Report in Brinscall, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brinscall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brinscall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brinscall, Lancashire, England 01/22/2025 04:50

January 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brinscall, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bolton, Preston, Burnley, Blackburn, Chorley, Wigan, Bury, Accrington, Skelmersdale, Darwen and Atherton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomPreston Phone
United KingdomBurnley Wi-fi
United KingdomBolton Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brinscall, England

Latest outage, problems and issue reports in Brinscall and nearby locations:

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • Lee70464666 Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

  • richardayris Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • TimDuckworth7 Tim Duckworth (@TimDuckworth7) reported from Bury, England

    Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • cdyer291 Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • quis_ut__deus Mikey (@quis_ut__deus) reported

    @bt_uk 24hrs and still no service but that’s OK according to your customer care team. Your company needs to be avoided like the plague! Just awful! I regret renewing my contract

  • HelenGavaghan Helen Gavaghan. Illustration. Photons, by me. (@HelenGavaghan) reported

    @bt_uk @EE You're seeking to offload on EE your responsibility. You've taken days of my time, sold me something you didn't understand after hours of seeming to do so. You're crushing me in middle with EE & closed unresolved complaint your mansplaining rep wouldn't let me make in MY words.

  • DJGTidwell Dave Tidwell (@DJGTidwell) reported

    In further updates, I have to credit the @bt_uk team with their support in expediting the final stage of fibre installation. They have been able to improve the final installation date by a massive 3 weeks! #ThankYou #fibre

  • anonywelshguy Karl Downes (@anonywelshguy) reported

    @bt_uk Had to travel by bus last week with spinal issues, assured twice that my BB would be installed beforehand, didn't happen. Had 13 hour days last week, exhausted. BT are utterly incapable. They push you into DM messages so people don't see the truth. Check trustpilot, shocking 1.6.

  • VHighSpirits Fraser Graham (@VHighSpirits) reported

    @bt_uk Can you check the status of my broadband now please? We got a 4g mini hub delivered for a short term fix but *still* waiting on a call back scheduled on Sunday and our full fibre. It is embarrassing.

  • themskedprancer TheMskedPrancer🇺🇦💙💛 #NeverFishiNusak #Traitor (@themskedprancer) reported

    @bt_uk The issue needs raising with your development team for a software fix. Seems to series record using program name as a string or part of a string. As a software developer / programmer I can see the issue and probable cause. The only fix or resolution is a change to the software.

  • RougepoutBeauty Rebecca 💋 (@RougepoutBeauty) reported

    @bt_uk Thank you, sadly another wait for an engineer appointment - through no fault of mine. I’d already waited three weeks for the one yesterday. Now a wait until 24th. Lisa was superb this morning with her help.

  • nixynoo82 Moonchild82 (@nixynoo82) reported

    @bt_uk is there a problem in the HD8 area of Yorkshire? No apps are working on the box

  • JamesATpost James Taylor (@JamesATpost) reported

    @Smartsheet @BTCare It's working now, it was an ISP issue, lots of other sites weren't working either. I think it was an AWS relating thing.

  • kateblythart kate (@kateblythart) reported

    @bt_uk utter rubbish - my parents are in their 70's and have had no internet since the 21st Oct. BT can neither tell us what the issue is or when it will be fixed. They work full-time online from home and rely on the internet to keep their jobs. Terrible service