BT (British Telecom)

BT (British Telecom) Outage Report in Accrington, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Accrington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Accrington, Lancashire, England 10/24/2025 16:50

October 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Accrington, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Nelson, Bolton, Colne, Accrington, Bury, Rossendale District and Rochdale.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomNelson Phone
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBolton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Accrington, England

Latest outage, problems and issue reports in Accrington and nearby locations:

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport @jonnos32 so only people on the "Flexible" contract can pause it .. so thats actually doing nothing cos that can do that anyway !! cancelling my contract in July when its up !! Very bad customer service from @btsport #btsport

  • victoryu88 Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • downhamclarke downham-clarke (@downhamclarke) reported from Rochdale, England

    @swedwards001 @btsport Just watch Sco v Ita RFU and you don’t have to listen to the crap 😉

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out

  • JG_JessGreen Jess Green (@JG_JessGreen) reported from Bury, England

    @btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • soulfulmerlin Dave H (@soulfulmerlin) reported from Clitheroe, England

    @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • 09WOD Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • andiacc andrea Eddleston (@andiacc) reported from Accrington, England

    That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • AnthonyHeys Anthony (@AnthonyHeys) reported from Rawtenstall, England

    @NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @primevideouk you brag about having so much tennis in 2020. But you throw it out with no commentary. At least @btsport and @Eurosport_UK give it the attention is deserves. World no1 match and no commentary... Its bad

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Burnley, England

    Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andig_2017 Andi (@andig_2017) reported

    @bt_uk I was taking a look at a page on your website about to an all-IP network by 2025 . How will this affect people using an Openreach-provided EchoLife HG612 modem? Will a new modem be provided with voice connectivity?

  • mrbaristauk Phil Carter (@mrbaristauk) reported

    @bt_uk none of the apps will@open on tv, apart from Netflix, I don’t have any more time to spare to traipse through forums and your faqs can you advise a fix please (I’ve tried reboots, unplugging etc etc) Thanks in advance!

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    @bt_uk is you are the best, if hate to see the #worst never known anything like this! #rubbish change my date but don't tell me! I've been trying to get installed since January!! #useless

  • jeffando79 Jeff Ando (@jeffando79) reported

    1) I'm not usually one to do this sort of thing, but if anyone is ever considering becoming a customer of @bt_uk, my advice is DON'T! Despite being a customer for literally decades, upon developing an issue with our broadband in MID-SEPTEMBER, they still haven't fixed it.

  • druidic_giblets Druidic Giblets (@druidic_giblets) reported

    @Megacharlizard @bt_uk We have the same issue, swept in before we moved into our new build and made a deal with the builders for FTTP so no one in my area will try with it as they have to pay BT a **** tonne It's a joke, I just wanna leave maaaaan

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

  • Ef4vescent Elaine Copperwaite (@Ef4vescent) reported

    @bt_uk Hi. My landline and Internet not working-NN2. How do I report?

  • eamoaken Dripmunk (@eamoaken) reported

    @bt_uk Yall sponsoring this ad on my feed when your internet cant support me sending a Whatsapp message while refreshing Google on my laptop smh

  • jennieuk Jennieuk 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jennieuk) reported

    @skytv massively unimpressed that you don't offer loyal customers the same deals as new ones. Time to cancel after 10+ years and move to @bt_uk or @virginmedia

  • hurley_aoife Aoife Hurley (@hurley_aoife) reported

    @bt_uk poor security on your one-time pin process. If someone types in bt landline number and clicks forgotten details you show them a masked mobile number associated with account. Why expose any of the mobile number? Scammers are using this during calls to sound more convincing