BT (British Telecom)

BT (British Telecom) Outage Report in Accrington, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Accrington come from postal codes BB5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Accrington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Accrington, Lancashire, England 05/14/2025 05:55

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Accrington, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Bolton, Accrington, Burnley, Rochdale, Bury, Rossendale District, Chorley and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBolton Internet
United KingdomAccrington Internet
United KingdomBolton Wi-fi
United KingdomBurnley Wi-fi
United KingdomRochdale Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Accrington, England

Latest outage, problems and issue reports in Accrington and nearby locations:

  • soulfulmerlin Dave H (@soulfulmerlin) reported from Clitheroe, England

    @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • RED_MUFC_69 United (@RED_MUFC_69) reported from Rochdale, England

    @bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • CintyC Jacinta Costello (@CintyC) reported from Todmorden, England

    @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • Nw38Wilson nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @btsport hi your live chat the other day changed payment date for my bill till September 8th to give me more time to pay it an she said my channels would come back on within 24 to 48 hours but they not back on yet can you help me?

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnTho43334712 John Thompson (@JohnTho43334712) reported

    @btbusinesscare NEED HELP !! I want what I have lost in earnings . Or we can go to court . My solicitor I quite happy to proceed and said i have a strong case and this would be good publicity for his company. Twitter is only the start of me sharing my experience!!

  • ChildCofe Child Victim of the CofE (@ChildCofe) reported

    @btbusinesscare Hi Chris, thought I had cracked it and got through on the envelope page, then suddenly it all went blank. Any ideas? Are you getting my message or has your internet gone down?

  • cazzlebrook cazzlebrook (@cazzlebrook) reported

    @bt_uk and @ee why is my Internet so **** since you put new 'super fast fibre' in? Others in the same street have said it's got worse and keeps going on and off all the time!

  • AnxietyBlob ✨Anxiety girl!✨ (@AnxietyBlob) reported

    @bt_uk Hi, checked the link and it says no issues. Txt the number and it says there is an issue. So which is it? Is it just my house or the whole area?

  • essexRach Rach (@essexRach) reported

    @bt_uk yet again you have proved what an absolute mess you make of things. Broadband ordered 25th Sept 2022 many missed appointments by YOU. You installed unwanted phone line, still NO broadband. YOU cancel bband order and take £114 out of bank account. #whatAJoke

  • janhcampbell Jan Campbell (@janhcampbell) reported

    @bt_uk Thank you, but sadly unsatisfactory as BT still can’t tell me what’s going on. I have very little faith in these processes and in the likelihood that BT are at all interested in fixing their network problem. Utterly deplorable that I have no answers after 6 weeks of issues.

  • rosanneb_n Rosanne BN (@rosanneb_n) reported

    @bt_uk And i imagine it doesn’t help get the fault fixed if the engineers don’t turn up to fix it… three times….

  • t4tai Tai (@t4tai) reported

    @btbusinesscare @vmbusiness @vmbusinesshelp I am desperate. Can you help a small business out in this struggling time, pls? I have been unable to run and provide for my family because BT can't get right to provide me broadband.

  • ChildCofe Child Victim of the CofE (@ChildCofe) reported

    @btbusinesscare @BirkenheadBish Vicky is trying to get the problem with the internet connection sorted out. Chris has been onto it too and Allan and Sean. They have been working on it all day. I got a bit confused with the man with the apron in the beauty parlour. Apparently, that's a BT office.

  • ChildCofe Child Victim of the CofE (@ChildCofe) reported

    @btbusinesscare Your message seems to have suddenly disappeared. It popped up, I was just about to answer it and it disappeared. Is BT having internet issues or is it my line?