BT (British Telecom) Outage Report in Accrington, Lancashire, England
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The latest reports from users having issues in Accrington come from postal codes BB5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Accrington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Accrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Accrington, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Rossendale District, Bury, Bolton, Burnley, Blackburn, Chorley, Accrington, Clitheroe, Oswaldtwistle, Rochdale, Darwen and Colne.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Total Blackout | ||
Wi-fi | ||
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Accrington, England
Latest outage, problems and issue reports in Accrington and nearby locations:
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Graham Burton (@TruckSM24) reported from Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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United (@RED_MUFC_69) reported from Rochdale, England
@bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!
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(((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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nick Wilson (@Nw38Wilson) reported from Rochdale, England
@btsport hi your live chat the other day changed payment date for my bill till September 8th to give me more time to pay it an she said my channels would come back on within 24 to 48 hours but they not back on yet can you help me?
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sami (@samihowarth) reported from Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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(((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Craig Dyer (@cdyer291) reported from Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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Sophie Townend (@Ditsy_Soph) reported from Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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Kirsty H (@kirstylou77) reported from Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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Andy Trickett (@mancity187) reported from Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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Andrew (@theboytemps) reported from Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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Karl Watson (@Woodlin37) reported from Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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Katie Bretherton (@KLBretherton) reported from Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
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Daniel Couser (@couser85) reported from Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Jacinta Costello (@CintyC) reported from Todmorden, England
@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Michelle Boudin (@MichelleBoudin_) reported from Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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Stuart Graham (@sgx12) reported from Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ruhel (@chonchol91) reported
@bt_uk This issue is, I’ve upgraded to Halo 3, or whatever name you’re calling this package, on Monday because I was told this would guarantee stable internet connection. This guarantee is a lie! I was also told I would receive 2 discs on Tuesday, it’s Wednesday now with no discs
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Dan (@Dan14664692) reported
@bt_uk Dm. Please can I have a call tomorrow to discuss the issue
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Denise McQuaid (@DeniseMcQuaid) reported
Have spent 1.47 minutes on hold @bt_uk and got cut off. Ridiculous customer service. Engineer doesn’t show today and it’s my job to waste my evening on hold. Nightmare company to deal with
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Paul Farnhill 🇵🇸 (@RevPaulCA) reported
.@bt_uk For a telephone company to take over 25 mins to answer the phone is a very poor reflection on your services. Employ more staff.
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Gina (@BlondeTalksSkin) reported
@bt_uk really should rename their 'unbreakable' broadband. Pay £59 a month for it and currently sat waiting for a callback because it's been down for the last hour. Not what you need when working from home
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Ruhel (@chonchol91) reported
@bt_uk So that’s Monday, Tuesday and now Wednesday. I guess with your companies track record it will continue. Am I going to be compensated this time because last time I raised an issue like this I was told I was but I was never compensated. Beginning to think BT promises are just lies
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rob (@robessex1973) reported
@btbusinesscare still no cheque arrived as promised . My father called and was told account is in credit !!!! The account was closed in July !!! Absolute disgrace of a company and no one knows what they are doing . How can you treat pensioners like this and hold on their money
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carol (@StapletonCarol) reported
@bt_uk What a waste of time - this number, once answered had the same menu as the general number. I have been transferred 4 times spent one hour six minutes on the phone and was cut off. No-one seems to know how to sort this problem and I’m at my wits end. Very stressful!
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veebareeba (@Veronic05689621) reported
@bt_uk Have currently been waiting on phone for someone to answer. We reported a fault on the 18th October and it has still not been fixed. We rely on the connection for internet as well as phone calls. Any help appreciated ss we need to keep in touch with an elderly relative
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Shelly (@popy_1) reported
@bt_uk paying for a wifi hotspot but barely any internet access today. Are there issues?