Is BT (British Telecom) having an outage in Bedford, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Bedford, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Bedford, England

September 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (58.21%)
  • Phone (19.70%)
  • E-mail (8.96%)
  • Wi-fi (5.67%)
  • Total Blackout (4.48%)
  • TV (2.99%)

BT (British Telecom) Outage Map Near Bedford, England

The most recent outage reports and issues originated from Bedford, Letchworth Garden City, and Ampthill.

BT (British Telecom) in Bedford, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford, England and nearby locations:
  • 125f8
    Gordon Tant Photo (@125f8) reported from Ampthill, England

    @BTCare why do you replace DNS searches without permission ? Surely that’s not allowed as you’re modifying redirected traffic on an internal network. Due to the new GDPR laws you have to have given permission not implied.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare For clarity: loaning me a refurbished home hub (charge me if I don't return it, by all means) to allow you to take the logs you want would have resolved this straight away. I'm only saying that to - hopefully - help you improve your service in the future.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Me too, but it is what it is. The quality of the technical service has always been great, and I certainly would have stayed if it had not been for this recent VDSL issue which support won't look at. If your processes change then maybe I'll be back in the future.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare loyalty team just got a reality check. I'm sorry for the lady, but if your technical support refuse to support customers, and you ask me why I'm leaving, then you're going to get my honest response.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare However, I feel we have come to an impasse. BT will not look into the issue because I am not using a home hub, yet I am not willing to sign an additional contract simply for you to collect logs. Thank you for your time.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare No network issues have been identified simply because you "cannot test" without the home hub. That's not what that point says at all; it says you are not responsible for the equipment. I can provide logs proving the line issue and you can see the degredation of the line profile.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare FYI: I am not asking for support on my router. My router has been working fine for years. I am asking for support on your service.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Can you point me to the specific section? I can see a definition of equipment, and some clauses that refer to you not supporting customer-provided equipment, but none that mandate the use of said equipment for the service to be supported. Thanks Dee.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Asking me to re-contract simply to diagnose an issue which appears - at this juncture - to be within your network is not an especially customer-first attitude. I know the VDSL dropping could be a number of things, but it is highly likely those things originate outside of my kit.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Yes, it was broken so I threw it away. I appreciate trying to get logs, but the VDSL is being dropped many times a day. This will be logged at your side too.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Yes, they suggested that I phone your sales line and subscribe to a new contract where - and I quote - I "may even get one free, depending on my new contract". This is a support issue, not a sales opportunity.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare If you guys require a home hub to diagnose issues then I am not sure where we go. I am not extending my (already expensive) BT contract simply for you to be able to diagnose the service I already pay for.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare I already have a chat going. So far as I can see your entire support structure revolves around having a home hub. Mine broke years ago.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    Is there anyone @BTCare who can help diagnose a VDSL issue if I'm not running a home hub? Absolutely painful. Home hub not mandated for service, and I don't have one!

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @Matthias_FC @BTCare Arrghhhh! It worked for a couple of hours this afternoon but now it's down again.

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @BTCare Sadly the status page shows the fault from my landline number, but then gets me to login to my account which then says no fault. Can't you lookup SG6 to see what's going on?

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @BTCare It tells me I have an open fault and that somebody else has reported problems that have been fixed. Speaking to my neighbours though it seems there is a larger outage in Letchworth.

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @BTCare Broadband faults in Letchworth (SG6). Can you provide more info on issue and ETA for a fix?

  • ClassicalGas
    Michael Leete (@ClassicalGas) reported from Bromham, England

    @BTCare do you have a super fast broadband problem at your Oakley Bedford exchange. I can’t get broadband

  • Smear60
    Phil Clark (@Smear60) reported from Bromham, England

    @BTCare hi, any idea when broadband will be fixed in MK43 area? Been down since approx 11:30am today.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @StuartDavies @BTCare If they proactively provided the 4G-provided router then that would be useful; I can set up my draytek to automatically use it as a backup route if the VDSL dies. But it appears that it's on-demand as issues are reported, which is less useful.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    I don't understand @BTCare's latest email. Is "Superfast fibre plus" basically just rebranded Infinity 2? I can't see BT Sport mentioned, there's some price freeze promise, and a 4G-backed router in case of issues. But it's basically the same tech, speed, etc., right?

  • PaulFrase
    Paul Fraser (@PaulFrase) reported from Stewartby, England

    @btsport UFC fight spoilt by lousy sound....down to you or the @ufc ?

  • Scott1984_FP
    Scott1984_FP (@Scott1984_FP) reported from Bedford, England

    @BTCare Hi Dale :) One Sims A Old Style Sim Card To Wrong Number, Yet I Can Take Out Put In Main Phone Because It Takes Next Sim Down, Yet Means I Have No Old Sims Left :/ I Transferred 4 Today & My Accidentally Done Others Too, Yet Will Wait Until Midnight :)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • hawkins_carole
    Carole Hawkins (@hawkins_carole) reported

    @BTCare Just been told by your on line chat people that there is an outage for all BT email clients, can you confirm?

  • wretchedascrisp
    stephedore (@wretchedascrisp) reported

    When I was a kid a POAK was an eye infection. What’s all this make a word out of an acronym shit? Siska Moscow my arse #btsport #chelsea

  • jotootsie
    Jo (@jotootsie) reported

    @BTCare absolutely appalling customer service. 7 calls, 3 hang ups and still issue is not resolved with email account. Pathetic.

  • GrumpyBolloxUK
    Grumpy Bollox (@GrumpyBolloxUK) reported

    @BTCare what’s the point of me giving you loads of info for you to then send an ‘internal’ engineer when we need an ‘external’ one??? No shit Sherlock. Without a phone for 2 weeks - you’ve given my l/line no to someone else. Utter #disgrace. When will external engineer arrive?

  • myclubontv
    My Club On TV 📺 (@myclubontv) reported

    @BTCare @gavalar83 I don't think the problem is limited to the app. I can't access the enhanced player via the website either. The link to it is missing. There's no option to use it. I've had this problem since last night. It was there to begin with yesterday but then has disappeared ever since.

  • XUnicornGirl
    Loz🦄🦄 (@XUnicornGirl) reported

    @BTCare No I gave up considering I had to be up early for work. I think BT forget we all work for a living and cannot sit on the phone for over an hour to try and do what your customer care had told me to do. Waste of my time.

  • CultAvoider
    Stevie (@CultAvoider) reported

    @btsport Absolute shambles of a service, can't see me keeping this much longer

  • ModgePKR
    Modge (@ModgePKR) reported

    @ScotNational @BTCare Is 100% coverage by 2021 possible? I've been told I'll always be on dial up which is bad enough but being the only one in the country would just feel like you're just picking on me...

  • LukeD_Crisp
    Luke Desmond (@LukeD_Crisp) reported

    @BTCare anything you guys can do to help, Not your fault in the first place but surely you can do something to help speed it up. Leaving a business with no internet for two weeks is not cool!

  • BTCustomerBot
    BTCustomerBot (@BTCustomerBot) reported

    Hey @BTCare why is my internet speed 40Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest