BT (British Telecom) outages and service status in Stondon, England

Problems in the last 24 hours in Stondon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stondon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stondon, England

The most recent BT (British Telecom) outage reports came from the following cities: Hitchin, Biggleswade, Luton, Letchworth Garden City, Henlow, Bedford, Shefford, Dunstable, and Sandy.

City	Problem Type	Report Time
Hitchin	Internet	15 hours ago
Hitchin	Internet	2 days ago
Biggleswade	Internet	2 days ago
Luton	Phone	5 days ago
Luton	Wi-fi	5 days ago
Luton	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stondon, England

Latest outage, problems and issue reports in Stondon and nearby locations:

• 
  Stuart Dunlop (@sdunlop) reported 33 seconds ago from Stevenage District, England

  @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

• 
  Music In Bedford (@MusicInBedford) reported 2 minutes ago from Bedford, England

  @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff Nothing Wrong With The Mobile Network @GiffGaff.Com :/ Plus I'm Also On @BT_Uk Whom Run/Own @EE :) Again I'm Not An Embarrassment :/

• 
  Stephen Elms (@sjelms) reported 4 minutes ago from Baldock, England

  @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

• 
  Gurs Sehmi (@GursSehmi) reported 7 minutes ago from Hertfordshire, England

  I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

• 
  david marney (@shaydavefall) reported 7 minutes ago from Caddington, England

  ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

• 
  Katie (@Kwal1972) reported 12 minutes ago from Ampthill, England

  @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

• 
  Marc Ambrose (@chefmarc82) reported 13 minutes ago from Sandy, England

  Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

• 
  Richard Barker (@penfoldholes) reported 14 minutes ago from Shefford, England

  @boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports

• 
  Peter Carter-Brown (@pecarbrown) reported 14 minutes ago from Dunstable, England

  @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

• 
  Gordon Tant (@125f8) reported 19 minutes ago from Sandy, England

  Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal

• 
  S & S Timms Antiques (@Timmsantiques) reported 25 minutes ago from Flitwick, England

  @btbusinesscare you are to blame for this as well! And over 90 minutes on the phone to your customer service and order management team feeling like I am banging my head against a brick wall hasn’t helped either!

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 30 minutes ago from Stevenage District, England

  @bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?

• 
  Paul Clarke (@Clarko2000) reported 36 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  Alan Wildman (@alanwildthing99) reported 38 minutes ago from Bedford, England

  @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

• 
  IAMSHARLIEANNE (@sharliesangel) reported 47 minutes ago from Clophill, England

  @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

• 
  Richard Borrett (@rsborrett) reported 47 minutes ago from Hitchin, England

  @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

• 
  Music In Bedford (@MusicInBedford) reported 49 minutes ago from Bedford, England

  @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff @bt_uk @EE Never Said I Don't Use @GiffGaff.Com :/ Nor Is: #GiffGaff.Com An Embarrassment :/ & People Can Be On More Than One Network & Phone Too :/

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 51 minutes ago from Stevenage District, England

  @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

• 
  Martin Spooner (@spoonrmicroblog) reported 52 minutes ago from Luton, England

  @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

• 
  Robert Beahan 😷 (@bobster76) reported 55 minutes ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 4 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  GM Mark Howitt (@MarkHowitt) reported 4 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Chris (Christina) (@GalanthusA) reported 5 minutes ago

  @scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.

• 
  john conner (@johnconner05) reported 6 minutes ago

  @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

• 
  emze (@KerZE87) reported 6 minutes ago

  @bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 11 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

• 
  thisissaffers (@ThisisSaffers) reported 11 minutes ago

  @bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.

• 
  Jon Chadwick (@JonD_Chadwick) reported 13 minutes ago

  @bt_uk Thanks, but there has to be someone in BT who can fix an email problem? It might not be you, but there has to be someone?

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 21 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  John Richards (@Johnty14) reported 22 minutes ago

  so @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team