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BT (British Telecom)

BT (British Telecom) Outage Report in Hitchin, Hertfordshire, England

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The latest reports from users having issues in Hitchin come from postal codes SG5 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hitchin, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Stevenage, Henlow, Hitchin, Dunstable, Arlesey, Hertford, and Letchworth Garden City.

CityProblem TypeReport Time
Luton Internet 6 hours ago
Stevenage Internet 3 days ago
Henlow Internet 4 days ago
Hitchin Internet 4 days ago
Luton Internet 8 days ago
Hitchin Phone 9 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • tracifer1978
    Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • derbynutter
    Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • pecarbrown
    Peter Carter-Brown (@pecarbrown) reported from Dunstable, England

    @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

  • Smartcasual86
    Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • sdunlop
    Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • VibeFitnessWare
    ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • bobster76
    Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • bobster76
    Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • rsborrett
    Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • KyleRiley23
    Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • wakefield1967
    DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • warrenedwards11
    Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • keithfreshwater
    keithfreshwater💙 (@keithfreshwater) reported from Flitwick, England

    @btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia

  • sharliesangel
    IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England

    @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

  • Kwal1972
    Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • nevans1986
    Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • sjelms
    Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • Clarko2000
    Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Smartcasual86
    Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • sammyjr1990
    Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dtcb67
    𝘿𝙖𝙫𝙞𝙙 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 𝐑𝐈𝐏 𝐇𝐚𝐧𝐤 💔 (@dtcb67) reported

    @bt_uk I've added notes to the complaint twice, no one has tried to call at all. Luckily I took screenshot off your website of my complaint so it's not vanished for good even though one of your people decided to delete it completely rather than respond to it. I will DM the details

  • RoadJoppa
    JoppaRoad (@RoadJoppa) reported

    WTF am I watching? Drone Racing League on @btsport This a sport? #Allianz #Drone

  • ServiceJunky
    Carol & Dean (@ServiceJunky) reported

    @bt_uk just received my first bill .. I have called you a couple of times to confirm what services I wanted and you have charged me for stuff I don’t want… how does this tie in with what Phil Jansen talks about making customer service brilliant?

  • TheGamerShopUK
    TheGamerShopUK (@TheGamerShopUK) reported

    @bt_uk Anyway services are back on now, thanks for you lack of help getting me back on 👍 let’s hope I don’t have my last month with you with laggy internet like it has been since I’ve been with you even though I’m paying for full speeds, because you won’t be getting the last bill if so

  • ronanodowd
    El_Poderoso (@ronanodowd) reported

    @JamesHorncastle @btsport Was never going to happen with the 2 and then 3 foreigners rule.

  • mvbagatta39
    Matthew Bagatta AssocRICS (@mvbagatta39) reported

    @bt_uk is the phone line having issues in Beckenham Kent?

  • Bradleyhowe18
    VFL Ronaldinho (bjhowe18) (@Bradleyhowe18) reported

    @btsport @englandcricket for **** sake. Head in your hands full of worry dragging it out again scraping a draw. Your ******* ****! Press and tv will praise England. Don’t know why. Your rubbish and biased.

  • rivereskimo
    G (@rivereskimo) reported

    @bt_uk All sorted thank you. Managed to speak to someone who sorted the issue. Probably the best customer service I’ve had had with BT

  • PrimeIrrigation
    Prime Irrigation (@PrimeIrrigation) reported

    @bt_uk My bt is still down engineer due in 5 days, took several calls and countless messages to try and get my mini hub turned on. Your automated phone diverting customers to a BOT is rubbish.

  • chef_kcc
    russ (@chef_kcc) reported

    @btsportcricket shame couldn't watch the recording of the live action - yet again recording cut off before the finish. Anyone else having this trouble with awful @bt_uk tv box?