BT (British Telecom)

BT (British Telecom) Outage Report in Hitchin, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hitchin come from postal codes SG5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hitchin, Hertfordshire, England 06/06/2025 04:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hitchin, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Biggleswade, Harpenden, Hitchin, Buntingford, Welwyn, Royston, Dunstable, Stevenage and Welwyn Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton E-mail
United KingdomLuton E-mail
United KingdomLuton E-mail
United KingdomLuton E-mail
United KingdomBiggleswade Internet
United KingdomHarpenden E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • Kwal1972 Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @glenoglaza1 @btsport definitely have the worst commentators and summarisers. The commentator tonight regularly gets players wrong and tries to bluff his way out of it hoping nobody has noticed .....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • brooksie_14 Rich Brooks 🔰 (@brooksie_14) reported

    @BTCare is it normal to be given a 6 day window, when your diagnostic test has identified a problem with your network? Makes working from home a little challenging.

  • lerchorinyo Darren Jenkins (@lerchorinyo) reported

    @bt_uk I've just tried to access BT call protect. I'm not a BT customer. What now?

  • BomagJackson Jackson (@BomagJackson) reported

    @bt_uk our Wi-Fi has been down all day and I can’t seem to get in touch with anyone. Could I have some help please?

  • LynchKelly Kelly Lynch (@LynchKelly) reported

    @bt_uk Thanks, I still have a query ref my account billing, whenever I try instant chat it’s unavailable. Try phoning the helpline and go through an automated service not actually answering my query so still unresolved

  • tashastubbings Tasha Stubbings (@tashastubbings) reported

    @bt_uk A power cut seems to have killed my Hybrid Connect device. Your online 'Chat With Us' service to isn't working, and i'm not really sure what department i need to be dealing with. How can i organise getting a replacement device?

  • MatthewDixon32 Matthew Dixon (@MatthewDixon32) reported

    @btsport I’ve been unable to logon to the app on the phone for months now and no one has been able to help. I have followed all the instructions as advised and still nothing.

  • jamclarkey James (@jamclarkey) reported

    @untruenorth @bt_uk @Ofcom So BT provides a battery backup but would have to pay unless classes as vulnerable. Also remember that emergency calls over mobile network can work even if your provider doesn't offer coverage as it will use any available network it can get.

  • rgparkins richard parkins (@rgparkins) reported

    @bt_uk ordered broadband on the 29th Dec. Still no broadband. Ridiculous and no one can help. 5 orders done and canceled.

  • Rwlpalmer Rob Palmer (@Rwlpalmer) reported

    @RugbyBath Wasn't the correct call at all. Agree with @btsport clearly got the tip down on the roll over. Shouldn't have needed a second attempt

  • markdcolyer1 Mark Colyer (@markdcolyer1) reported

    @bt_uk is there a problem with your service today ?as unable to log onto My BT..