BT (British Telecom) Outage Report in Hitchin, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Hitchin come from postal codes SG5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Dunstable, Hitchin, Biggleswade, Stevenage, Welwyn, Welwyn Garden City, Letchworth Garden City and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Dunstable |
Internet | |
| Luton |
Internet | |
| Luton |
TV | |
| Hitchin |
Phone | |
| Biggleswade |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Katie
(@Kwal1972) reported
from
Ampthill, England
@bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Ford
(@Steven4rd) reported
@bt_uk Free WiFi hotspot is not working, £7.99 WiFi hotspot not working. Wasted time and money for a service I already pay for.
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KayG
(@GKaygreen) reported
@bt_uk what time do your engineers work till? Mine was due between 8am and 1pm today and still no sign of them, no contact from them either! Not a happy customer!!
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natasha
(@natasha_b14) reported
Can’t quite believe such BIG companies are incapable of sorting out my small queries ...why is it taking months? worse service ever! @BTBusiness @btbusinesscare @o2businessuk
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Elly
(@Ehlan22) reported
@bt_uk all my wires work in the test socket but it doesn’t once the cover is back on master socket 5c engineer is complaining it’s the wires not the socket therefore not his problems which is not right
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paris hilton’s baby voice
(@nikikaka) reported
@bt_uk hi i was on the phone to you earlier. i need to amend my order, can u help me?
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Ryan
(@InterviewRyan) reported
@btsport Please fix your bt sport 1 swansea match camera it keeps jumping in and out and pausing abit Please fix
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Catherine Cocklin
(@Catherinejourno) reported
@Ofcom @bt_uk Why do cancellation fees apply if a person has moved house? They don't apply for any other services. Why is BT allowed to get away with this practice? The new house does not have a BT phoneline. They don't provide service to that address.
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Early Nourishment CIC
(@EarlyNCIC) reported
@WeAreOpenreach please can you let me know how to get an engineer to fix damaged equipment at our premises. We have spoken to your customer services line and they said contact @bt_uk however they cannot help as we are not their customer (or anyone's) at the moment!
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Elly
(@Ehlan22) reported
@bt_uk He replaced the cover of the socket and our broadband is now blue but landline is not working properly, he didn’t believe me it was blue so came back in to have a look for himself , its still not functioning like it use to though
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Mike Andrews
(@_weemike) reported
@btsport @martinkeown5 is the worst co-commentator on TV. First 15 minutes of @ManCity v Swansea and he has drivelled so many inaccuracies it’s untrue. Volume now off.