BT (British Telecom)

BT (British Telecom) Outage Report in Hitchin, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Hitchin come from postal codes SG5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hitchin, Hertfordshire, England 02/22/2025 14:50

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hitchin, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Harpenden, Hitchin, Welwyn Garden City, Biggleswade, Buntingford, East Hyde, Dunstable, Henlow, Welwyn and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomLuton Wi-fi
United KingdomLuton Internet
United KingdomLuton Wi-fi
United KingdomLuton Internet
United KingdomLuton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • pecarbrown Peter Carter-Brown (@pecarbrown) reported from Dunstable, England

    @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • sharliesangel IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England

    @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • Kwal1972 Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • keithfreshwater keithfreshwater💙 (@keithfreshwater) reported from Flitwick, England

    @btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ahillslegal Alison Hills (@ahillslegal) reported

    @mattpoole2011 @bt_uk Hell no. Had a really bad experience with them too! Charged me for 18 months for 2 properties at the same time despite the internet in the new property never working as They hadn’t cancelled the old one. They couldn’t seem to understand I can’t live in 2 places at the same time !

  • EssexRocker Dave (real not a parody account) 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EssexRocker) reported

    @bt_uk It is the norm for me, all 4 orders I've placed with BT over 7 years have been a pain. 2 orders for TV I was quoted one price but charged more & the 2 broadband orders have needed reordering due to system issues. So frustrating.

  • Richco_77 Richard (@Richco_77) reported

    @bt_uk Why is the WiFi connection so bad between smart hub 2 and Sony ps4. Hub stays connected to PC/laptop/sky box etc but not ps4. Home hub from a few years ago kept connection ok so why can't the new and improved version of it

  • Squeaker53 squeaker (@Squeaker53) reported

    @btsport why am I getting error code VC018 when trying to watch and stream on the app on my Chromebook? No videos will play, please help!

  • ahillslegal Alison Hills (@ahillslegal) reported

    So @bt_uk have really surpassed themselves now. I’ve been without internet for 3 weeks, they tell me that they can’t connect me until AUGUST and provide a “mini hub” until I can get connected. However even this has now been switched off, after I made a formal complaint…

  • MarkMarkh25 mark holmes (@MarkMarkh25) reported

    @bt_uk why do your customer service managers not follow up complaints that have been passed over to them. Every time I call in I get told they will call on a certain date but it never happens. Called in several times now. No email address to send anything it’s phone calls only

  • Nexus2060 Aaron (@Nexus2060) reported

    I have the worst luck with broadband. Upgraded to @bt_uk from TalkTalk because they were offering a good deal at a higher speed but now full fibre is in the area, I'm paying more for an inconsistent 77mbps when some providers are offering up to 900mps for around £5-£9 less.

  • Gary4W Gary (@Gary4W) reported

    @talkSPORT if Lampard turns the tie around it will be a miracle given Chelsea's form, their poor goal per game ratio and Lampards 27% win ratio at Everton. @btsport

  • OHareBookmakers Pat O'Hare Bookmakers (@OHareBookmakers) reported

    @bt_uk Yer WiFi is crap

  • ScottLovelock Scott Lovelock (@ScottLovelock) reported

    @bt_uk absolutely disgraceful service, been waiting 5 months for you to install my fibre. Neither you or open reach know what you are doing and the robots on the phone saying I’ll take personal oversight of your case are just as ineffective. Another no show from you yesterday.