BT (British Telecom) Outage Report in Hitchin, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Hitchin come from postal codes SG4 and SG5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Hertford, Harpenden, Welwyn Garden City, Hitchin, Henlow, Stevenage, Biggleswade, Letchworth Garden City, Dunstable and Lidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Wi-fi | |
| Hertford |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Harpenden |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Katie
(@Kwal1972) reported
from
Ampthill, England
@bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pat O'Hare Bookmakers
(@OHareBookmakers) reported
@EE @bt_uk @tomallencomedy Don't buy your Unbreakable Fibre either ... Doesn't work👍
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LQ5
(@leequick5) reported
This has the fingerprints of @bt_uk all over it too. Been promised a fix 3 times without success
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Lee B
(@leeinengland) reported
@RingCentralUK is the worst telephone system I have ever come across. Budled as @bt_uk CloudPhone, support calls get answered - and ignored - in Singapore. 26 calls for support in 2023 so far. #abysmal
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LossieSeadog
(@LossieSeadog) reported
@Tor2675 @bt_uk Minimum guaranteed speed 700 mbits and it has been 120mbits since December 2022. Fast fibre means I have no landline so that was a terrible mistake. I should have just left it as broadband. I hope you get sorted soon.
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Andrew Smith
(@__asroy) reported
@bt_uk You mentioned the "major investments in networks and service" you are making. Perhaps you would like to explain what immediate benefits customers will see from this - how will the service improve or be enhanced?
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Pat O'Hare Bookmakers
(@OHareBookmakers) reported
@LossieSeadog @bt_uk Unbreakable 🥳🥳🥳 Not a signal here either .. Effing joke it is... Buffering all effing day ...No Signal . Cannot load page .. CRAP
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Mark Taber 🇺🇦
(@MarkTaber_FII) reported
@bt_uk I did! Also the details are in my Tweet. Very poor that no action has been taken. As you will see if you look me up I have identified, investigated and reported thousands of investment scams like this. You can’t expect me to stop them as well!
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Tor
(@Tor2675) reported
@LossieSeadog @bt_uk Shameful indeed. Try nearly 3 weeks with no internet and landline. Promise after promise from engineers and customer service. A disgrace
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Andy Baird
(@clueso69) reported
@bt_uk - why does BT make it so difficult to complain. Im suffering we severe broadband issues - raise a complaint - you try & call me once & that’s it. Surely you should try harder to reach to address my situation!
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Gillian Carr
(@snakeygill) reported
No rugby on @btsportrugby AGAIN tomorrow on any side!! What are we paying for? This year has been terrible. Why are we getting so much less? We watch zero other sport on @btsport so we have to reconsider paying for next season! #ripoff