BT (British Telecom) Outage Report in Hitchin, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shefford, Biggleswade, Henlow, Stevenage, Letchworth Garden City, Welwyn Garden City, Luton, Hertford, Hitchin, Dunstable, Stotfold and Wixams.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford |
Internet | |
| Biggleswade |
Internet | |
| Biggleswade |
Internet | |
| Henlow |
Wi-fi | |
| Shefford |
Internet | |
| Stevenage |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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keithfreshwater💙
(@keithfreshwater) reported
from
Flitwick, England
@btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia
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S & S Timms Antiques
(@Timmsantiques) reported
from
Flitwick, England
@btbusinesscare you are to blame for this as well! And over 90 minutes on the phone to your customer service and order management team feeling like I am banging my head against a brick wall hasn’t helped either!
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Peter Carter-Brown
(@pecarbrown) reported
from
Dunstable, England
@bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Katie
(@Kwal1972) reported
from
Ampthill, England
@bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DonnyDanger78 - GT
(@DonnyDanger_78) reported
Man my internet is went and now I’ve missed a goal .... damn it @bt_uk !
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RaffertyRy
(@RaffertyRy) reported
@alisonleary1 @bt_uk @OpenreachHelp On 4th & 5th occasion, I went down, put plastic sack over manhole, then t'cover on top. Stopped the problem, until subsequent times they did temp repairs & again left cover off afterwards...Different engineer each time; no history of fault ever passed on 🙄 Worst firm in Europe
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Djs
(@Dan78notts) reported
@bt_uk why can’t I speak to someone about getting my 94 year old nans phone line fixed today? Spent hours on the phone with no answer & Monday via the app isn’t good enough Surely you have emergency staff for the vulnerable?
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RaffertyRy
(@RaffertyRy) reported
@alisonleary1 @bt_uk @OpenreachHelp First 7 were down to Openreach twice digging thru their own BT landline cable!! when laying Br'band cable a mile away. They kept omitting to put manhole cover back after temp repairs, so every time it rained ...Then also eventually found cable rubbing against trees nearer to home
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Kevin O'Sullivan
(@kevio81) reported
@bt_uk Seriously still not one lick of contact. I have been on hold for a combined 5.5 hours. Absolute joke of a company. I'm going to cancel the whole thing been a shambles from day one!
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Chelsea Mike
(@ChelseaMike93) reported
@btsport - At the start of every month i pay my monthly bill. In the middle of the month you switch us off saying our bill hasn't been paid when my account shows it has been paid. This is happening often. What will you do about it?. Tired of paying for a service i'm not getting.
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nivelan
(@nivelan) reported
@AgiBergman @bt_uk Oh wow that's awful. I'm with them currently but swapping to Vodafone soon as they offer fibre to the premises the cheapest. No experience with Vodafone yet though.
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Lost Sophist
(@Lost_Sophist) reported
Anyone else having trouble with the @btsport app? Two attempts at reloading the game, and have 'problem playing content' keep coming up #LFC
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Aidan McKay
(@agmckay) reported
@bt_uk hi, my router light is blue but no devices can find the network? Can you help please.
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Em
(@Em26831607) reported
@Lost_Sophist @btsport It’s like 2 mins slow