BT (British Telecom) Outage Report in Hitchin, Hertfordshire, England
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The latest reports from users having issues in Hitchin come from postal codes SG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Hitchin, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hitchin, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Arlesey, Luton, Dunstable, Hertford, Henlow, Hitchin, Stevenage, Letchworth Garden City, Royston, Biggleswade, Welwyn and Shefford.
| City | Problem Type | Report Time |
|---|---|---|
 Arlesey |
Internet | |
| Luton |
Internet | |
| Dunstable |
Internet | |
| Hertford |
Internet | |
| Henlow |
Total Blackout | |
| Hitchin |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hitchin, England
Latest outage, problems and issue reports in Hitchin and nearby locations:
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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S & S Timms Antiques
(@Timmsantiques) reported
from
Flitwick, England
@btbusinesscare you are to blame for this as well! And over 90 minutes on the phone to your customer service and order management team feeling like I am banging my head against a brick wall hasn’t helped either!
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Peter Carter-Brown
(@pecarbrown) reported
from
Dunstable, England
@bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔
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keithfreshwater💙
(@keithfreshwater) reported
from
Flitwick, England
@btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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S & S Timms Antiques
(@Timmsantiques) reported
from
Toddington, England
@btbusinesscare Whys you smarthub 2 wifi performance so horrific today? Is there a known issue at the moment, or have you pushed new firmware overnight or something which has broken it? Nothing in my setup has changed, but every one of my wifi devices is constantly disconnecting/reconnecting???
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Docwra
(@Robbiedocs) reported
@bt_uk well after months of phone calls engineers phantom visits, failed shows for internal engineers and a complaint being closed without even looking in to it I have finally lost patience, I upgraded to Halo in august and it’s been the worst experience with broadband I -
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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XYZ
(@divingwill) reported
@bt_uk Too late... I have wrapped it up and sellotaped it together... if anything it’s nicely padded now! Still a bit more plastic for landfill never hurt anyone...
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Four Friends Tibetan Restaurant
(@FourfriendsT) reported
@bt_uk Yes, BT Halo for business - Superfast Enhanced & Digital Phone Line. My area is being moved to Tier 3 from Boxing Day, the phone line is a lifeline for the business. Please help.
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Matt Allen
(@Mattyumbaba) reported
@bt_uk out of interest, how long after a complaint is made do you typically except it to be resolved? Or at least acknowledged? Been waiting around 6 weeks and called every week to be told it had been assigned to someone and I’ll hear that week!! It’s getting silly now!!!
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CALLUM HEINRICH
(@CallumHeinrich) reported
Outrages customer care and as we have no mobile signal we have no chance of contact vulnerability parents and even emergency services if required. CONTACT ME RIGHT NOW AND SORT THIS OUT. @bt_uk
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フィービー ♡
(@XSilentRosesX) reported
Looks like its gonna be christmas without wifi thanks to @bt_uk because our service has been on for 30 seconds and restarting for 5 minutes in a loop for the last 14 hours :)
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Tim Fernando
(@timfernando) reported
@bt_uk I’m on the phone to you now. You’ve cocked up the dates despite having a system that clearly states dates in January for our move. First customer service person offered no apology, tried to blame Openreach then tried to blame us. Awful!
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Amanda Catling
(@amandacatling) reported
Well thanks @bt_uk A fault on our internet means no internet til Tuesday. As if Xmas wasn't tough enough this year that means no Zoom calls with our families over Xmas weekend. Thanks for nothing #btbroadband.....2nd Christmas in a row with an issue! 😠
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NMiller
(@NigelMiller20) reported
@bt_uk After a promising response for all to see we are no further forward nearly 2 days later. Poor service is an understatement. Please fix it