BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Henlow, Shefford, Stevenage, Letchworth Garden City, Welwyn Garden City, Luton, Hertford, Hemel Hempstead, Hitchin and Stotfold.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow |
Wi-fi | |
| Shefford |
Internet | |
| Stevenage |
Wi-fi | |
| Letchworth Garden City |
Internet | |
| Welwyn Garden City |
Internet | |
| Henlow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Georgie
(@Georgiequin) reported
@bt_uk called to have WiFi set up at new address in January - order wasn’t put through properly so was told it would be working yesterday. Still no connection and now been on hold for 45 minutes. Please can you help
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Trieah
(@Trieah1) reported
@bt_uk Service meant to be live on the 17th Feb. Still not live today. 1.5 hours on the phone with customer service, the first guy locked me out of my account. The second guy did not give me a call to follow up. Logged a complaint, no response for 2 days now. PLEASE FIX THIS.
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Steve king
(@prestonsk10) reported
@bt_uk wondering if you can help. I have an IPC6023 fault code when trying to watch BT sport. I have reset the router and box but no change. The box says it is connected to the internet and apps such as iPlayer work with no problem. Cheers.
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🖤Cookie Spencer
(@crowmogh) reported
My internet has become so impossibly **** over the last few days -impossible to contact humans at @bt_uk -so hard with 2 people trying to work from home.
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Not Denislol
(@Denisllol) reported
@bt_uk This is such a joke I've got BT and my upload is 9mb and upload is like 10 with constant dropouts. I have friends on virgin 200mb and stable. I pay twice as much for BT My family have complained so many times before and every time we receive a new router that is still just as bad
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Stacy Partlett
(@LunaMini) reported
@bt_uk reported ridiculously slow speeds 19/2, message said you would turn our mini hub back on until problem solved. Problem still not solved and mini hub says it’s reached monthly limit! Can barely use internet, takes sooooooooo long to load, please sort it out!
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Jonathon Stillwell
(@JonathonStillw2) reported
@colinewanbain @bt_uk They're awful aren't they. I don't get why @Ofcom allow them to trade.
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Nicola Lester
(@Delilah64) reported
@bt_uk FYI your link didn’t work. I’ve searched the issue myself and found info about the iPhone update.
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Ben Reynolds
(@bennytheboyroy) reported
@bt_uk I am very unhappy with the customer service since changing over to you in October last year. I am not receiving the package I wanted and have tried to speak to you numerous times over the phone to no avail. I now have a debt collection letter sent through
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Make Money With Cassie
(@CassieMPorter) reported
@bt_uk my gosh! Our broadband has been terrible for the last 2 weeks! My daughter hasn't been able to do her school work in time as a result! #disappointed I thought you guys were better ☹