BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Stotfold, Hitchin, Hoddesdon, Henlow, Hertford, Harpenden, Welwyn Garden City, St Albans, Stevenage and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Wi-fi | |
| Stotfold |
Phone | |
| Hitchin |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michaela
(@michadoggett) reported
@bt_uk I’ve not spoken to anyone but down doctor has several reports from other users in my area!
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Tom
(@tcarver1992) reported
@JoshGray91 @bt_uk I’m having problems with BT as well bud
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L.A ♥
(@littllle) reported
@bt_uk been with you since January 12th since then I’ve had 7 failed orders, multiple wrong routers sent out and currently on my 11th week without service.
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Anees
(@_AneesN) reported
@bt_uk We have an engineer visiting us to fix the problem this week.
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🐻Charlie Eisnor🐻
(@CharlieEisnor) reported
Wouldn't recommend @bt_uk to anyone horrible service had nothing but trouble the broadband connection only reaches one room without a lan cable they won't do anything to fix the issue if could get out of contact without paying rest of it I would.....
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Steve Norman
(@stvnormansays) reported
@bt_uk As we discussed in a DM, 15 minutes quickly became another 24 hours. And that’s now become this… Estimated fix time: Fri 07/05/2021 at 19:00. That will be ten days without Internet. And that pathetic Mini Hub still doesn’t cut it. Never without, unbreakable, rubbish!
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L.A ♥
(@littllle) reported
And I’ve had the same @bt_uk engineer sent out on week 1 and week 10 and even he can’t believe it’s such a simple issue that hasn’t been resolved by @OpenreachHelp. This is bullshit
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Jill Martin World Champion Pasty Winner
(@TheTownKitchen1) reported
@bt_uk just want your engineer to put right the incorrect installation & damage to our home a simple process u would have thought if not will cancel contract within the 2 wks Stress beyond belief!
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Larchfield Estate
(@Larchfield) reported
@bt_uk you promised to fix our Internet today and 1st thing this morning you said engineer was onsite. Now you say no one was onsite and can't be until tomorrow. Please could you immediately send an engineer to rectify as promised? Our contract is max of 24hrs to fix!
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Franca Colley
(@FrancaWebb) reported
@bt_uk shame on you for not assisting a 93 year old vulnerable lady just moved to #care setting. Can only walk with #frame and had other #issues