BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Stevenage District, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Stevenage, Henlow, Hitchin, St Albans, Arlesey, Hemel Hempstead, Hertford, Broxbourne, and Letchworth Garden City.

City	Problem Type	Report Time
Luton	Internet	15 hours ago
Luton	Total Blackout	1 day ago
Luton	Internet	2 days ago
Stevenage	Internet	5 days ago
Henlow	Internet	5 days ago
Hitchin	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  Agent Chadd (@A_Gent_Chadd) reported 6 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  Andrew Leggett (@derbynutter) reported 11 minutes ago from Litlington, England

  @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

• 
  robinhoodpub (@robinhood126sta) reported 15 minutes ago from St Albans, England

  @btbusinesscare signal issues @robinhood126sta #help

• 
  Alistair Burns (@gashead) reported 15 minutes ago from St Albans, England

  Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

• 
  Chris Roy (@chrisroy89) reported 17 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  DB (@wakefield1967) reported 18 minutes ago from Stondon, England

  @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

• 
  Paul Clarke (@Clarko2000) reported 23 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  Rob (@Whiskybob77) reported 24 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  Richard Borrett (@rsborrett) reported 25 minutes ago from Hitchin, England

  @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

• 
  Space (@nevans1986) reported 29 minutes ago from Meppershall, England

  @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

• 
  Robert Beahan 😷 (@bobster76) reported 34 minutes ago from Hertfordshire, England

  @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

• 
  Chris Roy (@chrisroy89) reported 36 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Tracy White (@tracifer1978) reported 38 minutes ago from Luton, England

  @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

• 
  Christopher Smart (@Smartcasual86) reported 41 minutes ago from Welwyn Garden City, England

  @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

• 
  Robert Beahan 😷 (@bobster76) reported 45 minutes ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

• 
  ViBe Fitness (@VibeFitnessWare) reported 51 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Chris Roy (@chrisroy89) reported 53 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Christopher Smart (@Smartcasual86) reported 55 minutes ago from Welwyn Garden City, England

  @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

• 
  Stuart Dunlop (@sdunlop) reported 58 minutes ago from Stevenage District, England

  @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

• 
  Sam J Reynolds (@sammyjr1990) reported 60 minutes ago from Welwyn Garden City, England

  Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@23dmc23) reported 2 minutes ago

  @bt_uk Well, that was a waste of time. Exchanged DM's for a week, went round in circles, still no resolution. This advert is a blatant lie, BT does not care about elderly & vulnerable customers!

• 
  H (@xxxHJWxxx) reported 3 minutes ago

  @BTCare Where can I send my complaint for it to be dealt with before 2023 😒

• 
  Ben (@benwatson___1) reported 6 minutes ago

  @WDCamden @NewAgeBoxingUK @btsport How are u that stupid to understand boxing ain’t ever gonna be free and you’ll always have to pay extra to watch the biggest stars. Suck it up buttercup and get a paper round so u can afford it 👍🏻

• 
  The Coffee Lord (@Tyrinic) reported 6 minutes ago

  BT: The Ongoing Saga A brief recap - FTTP ordered 20th Sept, Install for 18th Oct, denied by flat roof, rebooked 19th Oct for correctly skilled engineer on 1st November. Cancelled on the 1st November by @WeAreOpenreach due to 'escalation issue' by @bt_uk, Rebooked for today. /1

• 
  Pierre Stapley (@PierreStapley) reported 9 minutes ago

  @bt_uk Every time there is a power cut in my area the internet goes down for THREE days. Why does it take so long to fix? I work freelance from home and lose money. This has happened 3 times this year!! Rural areas always go to the back of the list!

• 
  Prince Roy (@princeebwoi) reported 11 minutes ago

  @bt_uk ... different parts of the home. She then asked if my mobile phone network provider provides 5G and why I don't use that instead. I said that shouldn't matter whether or not I have 5G because I'm paying BT for home internet. She was not willing to help me at all... 3 of 3

• 
  Alan (@alrhodes2309) reported 12 minutes ago

  @bt_uk I am due to have fibre connected tomorrow but still keep getting adverts for me to upgrade. Problem is I want to recontact something else but can't until tomorrow's upgrade is done even though I ordered the broadband a month ago. The wait is not my fault

• 
  Prince Roy (@princeebwoi) reported 12 minutes ago

  @bt_uk I'm terribly disappointed and upset the way I have been treated today. There are many other providers who provide the same products as BT and a lot cheaper but I decided to stick with BT for the service and quick turn around for any issues.

• 
  Dani Mack (@danimackney1) reported 20 minutes ago

  @bt_uk Hello I work from home … I’ve been on the phone to an engineer all day ! Nothing has worked … I have the hybrid but nothing is working . Now they are saying the first appointment is Friday afternoon … this is unacceptable ? Please help

• 
  PJMosely (@PhillipJMosely) reported 22 minutes ago

  @HwatsonBT Please, help. Since 3 September BT cut me off bandwidth & Internet. A spurious request to take my number has ruined my service. I told your fraud team not to do it but you did anyhow. Since then I waited six weeks to get turned on. You cut me off 3 times since! @bt_uk