BT (British Telecom) outages and service status in Stevenage District, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage District, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Welwyn Garden City, Henlow, Hoddesdon, Stevenage, St Albans, Hemel Hempstead, Hitchin, Harpenden, Ware, Letchworth Garden City, Buntingford, and Shefford.

City	Problem Type	Report Time
Luton	Internet	12 hours ago
Welwyn Garden City	Internet	6 days ago
Luton	Internet	6 days ago
Henlow	E-mail	8 days ago
Luton	Wi-fi	8 days ago
Hoddesdon	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  chrissie pepper (@chrissiepepper) reported 3 minutes ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  Stuart Dunlop (@sdunlop) reported 6 minutes ago from Stevenage District, England

  @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

• 
  Andrew Leggett (@derbynutter) reported 11 minutes ago from Litlington, England

  @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 11 minutes ago from Stevenage District, England

  @bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?

• 
  Martin Watson (@killawat) reported 16 minutes ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

• 
  Tracy White (@tracifer1978) reported 18 minutes ago from Luton, England

  @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

• 
  Richard Barker (@penfoldholes) reported 21 minutes ago from Shefford, England

  This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!

• 
  Space (@nevans1986) reported 26 minutes ago from Meppershall, England

  @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

• 
  Ian Kenealy (@ianjk23) reported 27 minutes ago from Broxbourne District, England

  @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

• 
  Sarah Brigden (@tetleyteabird) reported 27 minutes ago from Hitchin, England

  @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

• 
  Alistair Burns (@gashead) reported 28 minutes ago from St Albans, England

  Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

• 
  Gurs Sehmi (@GursSehmi) reported 36 minutes ago from Hertfordshire, England

  I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

• 
  Chris Roy (@chrisroy89) reported 38 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Agent Chadd (@A_Gent_Chadd) reported 41 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  Alison Bannister (@curli) reported 41 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  Richard Barker (@penfoldholes) reported 42 minutes ago from Shefford, England

  @TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...

• 
  Stephen Elms (@sjelms) reported 48 minutes ago from Baldock, England

  @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

• 
  Christopher Smart (@Smartcasual86) reported 51 minutes ago from Welwyn Garden City, England

  @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

• 
  Chris Roy (@chrisroy89) reported 51 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  IAMSHARLIEANNE (@sharliesangel) reported 55 minutes ago from Clophill, England

  @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicolas mcmillan (@herbie963) reported 8 minutes ago

  @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

• 
  paul_archer (@paul_archer) reported 8 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  Vijay Nathwani (@vijaynathwani) reported 8 minutes ago

  @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

• 
  Peter Nunn (@PeterNunn3) reported 16 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 16 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 16 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.

• 
  Michael E (@Michael35427696) reported 18 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  Seán (@mylastsatoshi) reported 22 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  Mini67!x (@jellywellys99) reported 23 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  💫Adam👀 (@The_Change_666) reported 24 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk