BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hemel Hempstead, Hitchin, Luton, Stotfold, Hoddesdon, Henlow, Hertford, Harpenden and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hitchin |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Stotfold |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Arthur Tombs
(@tombsar) reported
@bt_uk Why do you make it impossible to opt-out of BT Wi-Fi? I've tried multiple times over the last two years, and you keep making it harder to find the opt-out button that doesn't work anyway. Just why??
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Nigel
(@nutmegnige) reported
@btbusinesscare How stupid of me to trust what @btbusinesscare say! So, an engineer turned up today to ‘not complete’ the work. How do I escalate beyond the escalation team. The ongoing joke of a service is now on me
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Daniel Maunick
(@danmaunick) reported
@bt_uk Hi @bt_uk can yoh let me know if there is a broadband area fault in Carluke ML8, can only do a service check with a landline number which we don’t have!
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Kit Hawkins
(@kit_hawkins) reported
@Cre8iveCalne @bt_uk BT Sport app normally goes up and down in quality depending on my connection. What device are you trying to watch on?
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Chrissie (SWK)
(@SingleWithKids) reported
@bt_uk our challenge this year has been to get connected. First you insisted there was no broadband on our road, we had to get the BT engineer working on next door to confirm there was. Lots of calls & missed appointments later & we're still waiting...& waiting. Can you help?
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Hannah Thompson✨
(@Hannn_Xx) reported
@bt_uk are shocking. Leaving an 80 year old vulnerable man with no phone line and will not speak to him to sort it due to him not knowing his account password??? So when he falls like he did last month he will now be unable to call for help and i will then be taking it further.
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Louise
(@LouiseAnkersLD) reported
.@MoneyTelegraph @bt_uk Currently at 8 days without broadband after ordering from BT. There have been several issues & appointments made by the complaints team but nobody calls or comes round, or appears at the junction box. Please can someone explain what's going on?
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Chris Hall
(@ChrisHa92822089) reported
@R055JM @bt_uk Just had this from Parcelforce. "Hi Chris, our tracking indicates there were two parcels due to us under the consignment number ZM64***** 002 was delivered yesterday 14/12/20 however, 001 has not been received into our network from the sender so you will need to contact BT"
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Louise
(@LouiseAnkersLD) reported
@Guest909 @MoneyTelegraph @bt_uk It's a Openreach "systems issue" - not sure I accept this from Openreach given I was told a new route had to be made before. I reckon I was in someone's KPI "red column" at BT Openreach so suddenly the install got moved back a week and now it's a "systems issue" hmm.
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Ikram M
(@ikz_1) reported
@muskysman @bt_uk @parcelforce I've called parcelforce. They said they had it down for collection on the 14th but nothing showing on their system to say it's been collected. Depending on the time it was collected would affect when you would receive it. BT can you confirm when parcelforce collected the ps5s?