BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Harpenden, Hatfield, Royston, Welwyn Garden City, Wheathampstead, Stevenage, Hemel Hempstead, St Albans, Hertford, Hitchin, Welwyn and Letchworth Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Total Blackout | |
| Harpenden |
Internet | |
| Hatfield |
Internet | |
| Luton |
Internet | |
| Luton |
Phone | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ZH
(@ZoeHunter5) reported
BT are genuinely the most difficult company to get in touch with. Have to phone them to get them to text you and then leave you hanging and guessing what’s next. Just fix my broadband @bt_uk
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Andy Day
(@andydday) reported
@bt_uk @WeAreOpenreach my fibre was supposed to be installed in 19th Oct. Just had a call to say 'I'm sorry, but we have no news'. Bizarre. Now you've sent a txt telling me you are going to call to see 'if there is anything you can help with'. Yes. what about installing my bband?
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Justsumguy
(@Justsum32062003) reported
@Nichol_5 @btsport @bt_uk So, yes that's exactly what happens when a minimum term of a contract ends, it doesnt stop the service....
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Carl Jones
(@carljones1) reported
Scandalously bad service from @bt_uk - cut me off while on hold for a second time mid-conversation, having failed to solve my problem, then had the nerve to text me a customer feedback survey. Needless to say, I answered honestly. Disgraceful.
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Michael Nichol
(@Nichol_5) reported
I’ve now had another letter saying I owe them up until the 2nd of March as that’s when the 30 days run out. Despite @bt_uk cutting off my connection to their programmes 10 days earlier! Absolute scammers! Disgusting customer service to boot. Appalling
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Justsumguy
(@Justsum32062003) reported
@jayseawho @bt_uk I can help... Well as much as I can't because it's not a feature available on consumer units. Hope the info at least helps I guess
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Alesh Tailor
(@al_tailor) reported
@bt_uk Ridiculous!I'm highlighting the fact that you have endlessly lied to me and given me empty promises & you go and don't again!This is the most appalling service from a major company I have ever received in my life. I came over to @bt_uk for a reason but now I wish I stayed @SkyUK
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Gary Young
(@garytyoung) reported
@bt_uk Getting internet in the first place would be the biggest help. Two and a half weeks installation at best and no chance of asking to fill any cancellations. Especially needed now when needing to work from home #letdown
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Gary Young
(@garytyoung) reported
@bt_uk Thank you, first heard about survey delaying anything today but does not help me in slightest as you can appreciate. 10 years custom and feel let down. Provided any time availability for any potential cancellations but again can not even consider this.
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Gary Young
(@garytyoung) reported
@bt_uk Not delayed just too long of waiting time for installations. Causing problems working from home with 4g mini hub not the best of signal.