BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Broxbourne, Stevenage, Luton, Letchworth Garden City, St Albans, Hitchin, Henlow, Royston, Welwyn, Shefford and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Broxbourne |
Phone | |
| Stevenage |
Internet | |
| Stevenage |
Internet | |
| Luton |
||
| Letchworth Garden City |
Wi-fi | |
| St Albans |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tony1
(@TurboRiderZ) reported
@BTGroup @bt_uk Totally rubbish,how come Mill Hill NW7 areas are so bad on Broadband, AOL could easy beat on speed ,we only get up to 8mb and guess when WE ARE IN LONDON FFS,while rest of of UK enjoying more than 50mb,and the Prices are Too High
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Matt
(@Matt_GWS) reported
What is Martin Keown talking about, it’s not a goal kick which makes him offside. Poor analysis from @btsport
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Dave
(@whoamidoyouknow) reported
@bt_uk You tell me? As stated on numerous previous occasions, I’ve been told that my issue has been escalated and I’ll be called back. It never happens. After complaining via Twitter, I got a call this morning. However, this was from yet another 1st line suppport person who was clueless
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inFinnerty Gas
(@inFinnertyGas) reported
@btbusinesscare I have been trying to sort an issue I am having with my services. I am having no luck over the phone, 10+ calls now trying to resolve my complaint. Can someone help me please..?
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𝔠𝔥𝔞𝔯𝔩𝔱𝔬𝔫
(@CAFC_JLK) reported
@bt_uk Good in every room? I can’t even connect to it from my bedroom, absolutely **** WiFi
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Logan Myers
(@RoyalLimD) reported
I'd love to know why my wifi is so slow. It's stupid. 40 download 10 upload is what we pay for. What do I get 7 mbps and 700 kbps @bt_uk please help this is really dumb. I can't check if there is a problem in my area as we don't have a phone line please help
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marie bradley
(@mariecullen349) reported
@bt_uk need an urgent clarification on a fault repair! 2 weeks and counting! Shocking customer service, very disappointed. Great service for business line users??? Are you joking?? Communications are disgraceful
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Steve kenney
(@Efit2005) reported
@bt_uk 1) Hello Rob, nothing on Ethernet has a problem. The wifi devices all suffer I have been through this with Andrew Hamilton before (I think that was his name). The problem always occurs after a few months of a new router. I change channels, reset it.
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Steve kenney
(@Efit2005) reported
@bt_uk 2) fine for some days then drops down to unusable. Speed tests show its wifi not Ethernet
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LJ
(@ldj71) reported
@btsport this commentary can **** off. Sounded gutted Zagreb didn’t score.