BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hitchin, Luton, St Albans, Stevenage, Arlesey, Hemel Hempstead, Hertford, Henlow, Broxbourne, Letchworth Garden City and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Phone | |
| Luton |
Internet | |
| St Albans |
Wi-fi | |
| Stevenage |
Internet | |
| Luton |
Total Blackout | |
| St Albans |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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hannah
(@hanlpitt) reported
@bt_uk internet has been intermittent for about a month now and now it’s simply not working at all, I’ve been told there are no problems with the internet in my area and we have restarted our router multiple times to no success.
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Alexis Gaughan
(@lexilegs27) reported
@bt_uk Poor service I received today for my mum. Charged £40 deposit as they are penalising her for being a pensioner. As because she is 72 and no credit history! She won't get this back for 6 months! Utterly appalling bt. Shame on you. I will be sure to take it viral
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Paula Ryan
(@PPJAYE75) reported
@btbusinesscare Sorry doesn’t really cut it when I’ve lost a lot of money due to your incompetence. Underground works apparently, maybe a good idea to not offer and get customers signed up to a service you can’t provide - breach of contract / false advertising?!!!
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Ben
(@Bensips_91) reported
@bt_uk BTs usless customer service once again.... been waiting since January for an aerial installation.... Why on earth I ever went with these clowns
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Claire Knight-Noël
(@clairemknight) reported
@bt_uk Is there issues with the network in NR16 as my can’t get any emails…and the hub showing network error please advise before he starts fiddling with settings - Thanks 🙄
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Roland Moore
(@RolandMooreTV) reported
*PSA Scam call from BT* Watch out for calls from 'BT technical support' claiming your IP has been compromised. It's a total scam, even though they sound so believable AND they will probably have your mobile number to send verification codes to etc and other info. @BT_UK
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Rosie Tapping
(@rosieoutlook) reported
@bt_uk It doesn't seem to tune any channels no. I'm going to borrow a different cable and see if it's that. We're in a new build and apparently the aerial is in the roof and it's all been installed but maybe that's the issue.
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Deano
(@Deano_AFC_14) reported
@bt_uk once again the internet is intermittent constantly disconnecting then coming back on how do I fix this????
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BBR
(@Bbr_music_) reported
Nobody does shite customer service like @bt_uk Online chat that can't help or put you through to another department An app that never shows personalised offers Sell you a package that is "flexible" but can't be changed Pretty impressive
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©𝕃𝓞N̵͕͖̭̞͌̚🅴
(@CloneKorp) reported
Ok looks like my internet is down again. @bt_uk you absolutely suck at customer service.