BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Stevenage, Welwyn, Shefford, Henlow, Letchworth Garden City, Welwyn Garden City, Hertford, Hemel Hempstead and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Stevenage |
Wi-fi | |
| Luton |
Internet | |
| Stevenage |
Total Blackout | |
| Welwyn |
Total Blackout | |
| Luton |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NeillNeillOrangePeel
(@Neill_Peel) reported
@bt_uk STILL have issues... What do I have to do next....??!!
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Drako 🦆
(@TheJamesDr4ke) reported
Once again @bt_uk are useless and customer service is appalling as per :) 🦆
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Philip Sempers
(@PhilipSempers) reported
How hard is it to get a phone replaced by @SamsungUK on @BTCare mobile network seriously. I ask for proof of ownership from BT and they send a word document instead of PDF with the wrong IMEI number on!!!
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Rafia Willmott
(@eddingtonmill) reported
@btbusinesscare you’re causing me more trouble than covid by not resolving issues, sending the incorrect engineers and leaving me waiting for 2 weeks at a time!
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Russ young
(@russmyoung) reported
@btsport how do I cancel sport? I can’t call you
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John Kemp
(@JohnHKemp) reported
@bt_uk when are you going to crack down on these scam BT Internet calls. Your lack of action is appalling! Fake incoming call ID’s are masking the problem to your customers!
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Ju #AntiTory⚘ #AntiTrump
(@mmusJu) reported
@btsport @BBCSport I have nothing against ex #ManchesterUnited players being pundits but when they won't point out one of the obvious issues after being dumped out of the #ChampionsLeague they do a disservice to any intelligent football watcher - sort it out Scholes & P Neville
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Catherine Paterson
(@cath_paterson) reported
@bt_uk @bt_uk no, it is not a new build. Why has no one been in touch to advise of this without me chasing? Connections Team were supposed to ring me with an update on Sunday, Monday and today, but I have had nothing and had to do all the chasing. Dreadful customer service
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Ian Parkes
(@Parksy) reported
@__MLx0 @bt_uk Binned off BT a few years back, when it works its fine but they have the worst support I have ever come across
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Alan Jones
(@AlanJonesPA) reported
Most people making a conscious effort to support small businesses this Christmas amid worried they could go bust - new research by @bt_uk