BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Henlow, Shefford, Stevenage, Letchworth Garden City, Welwyn Garden City, Luton, Hertford, Hemel Hempstead, Hitchin and Stotfold.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow |
Wi-fi | |
| Shefford |
Internet | |
| Stevenage |
Wi-fi | |
| Letchworth Garden City |
Internet | |
| Welwyn Garden City |
Internet | |
| Henlow |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Douglas
(@bndouglas) reported
@bt_uk As a new customer I’m not greatly impressed. The app and customer portal offer self service help only. I had to google to find the link I needed to test my line. And it failed to book an engineer. A lot of your help revolves around “what is your phone number?” 150 seems to close
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Nando Galgo 🇪🇸
(@GalgoNando) reported
@bt_uk Adaptors, I can’t connect via a cable. The hub has been restarted, the box has been restarted, the adaptors have been restarted. The box says it’s connected to the broadband but the signal drops in and out
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Bill N #FBPE💙
(@WNethercott) reported
Any problems with internet in NE28 @BT_UK? Speed has been really slow for the past couple of days.
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Petula Tulip 💙
(@PertulaTulip) reported
@BTCare .... I'm literally giving up! Upgrade to fibre and our Internet drops up to six times a day. More money per month for service not worth having!
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Pobert Rage
(@And16573914) reported
@bt_uk We don’t have an account with BT but we pay line rental through our broadband provider. The phone lines are down meaning we can’t get internet, the workers have said it’ll be a day or 2
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DStruct
(@DStructUK) reported
@bt_uk I have now escalated this myself via a BT Complaint. Hopefully it gets dealt with asap
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Kate Brankin ن
(@KateBrankin) reported
@bt_uk hello, I'm looking to renew my contract. If I needed to change the service - increase broadband speed - before the 24 months are up can I do that without affecting the contract that I sign? (eg. upgrading and extending the term)
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Philfy
(@PoliticoPhilf) reported
@Baddiel Tell me about it… That was my Saturday online to @btbusinesscare , three agents each dropped out rather than help out… I just want to access my account Says Upgrade available (only option) Choose upgrade You’re already registered Go back Upgrade available Endless loop
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Nando Galgo 🇪🇸
(@GalgoNando) reported
@bt_uk Internet is fine, has never been a problem. The adaptors are only a couple of months old, I am on my second set and second tv box and my account is barely a year old! How can I get out of this contract! I wish I had never left sky
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sAzBrO
(@NoraPops) reported
@bt_uk BT. You should start advertising teabags. After all, you are the service that dips in and out!