BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Stotfold, Hitchin, Hoddesdon, Henlow, Hertford, Harpenden, Welwyn Garden City, St Albans, Stevenage and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Wi-fi | |
| Stotfold |
Phone | |
| Hitchin |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
@TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
@glenoglaza1 @btsport definitely have the worst commentators and summarisers. The commentator tonight regularly gets players wrong and tries to bluff his way out of it hoping nobody has noticed .....
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Jim
(@MunkeyJim) reported
from
Broxbourne District, England
Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Annabel Beeforth
(@AnnabelBeeforth) reported
Have come on here to rage about the fact we have now had no broadband for coming up 3 weeks. The impact on my small business is huge. I am devastated to be letting my clients down. @BT_UK keep saying 'we'll update you'. FED UP. #bt #btopenreach
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Stuart Barnes
(@stuartbarnes68) reported
@bt_uk - you've really excelled yourselves ... switched the village's WiFi off for nearly 4 days, reinstated it ahead of schedule but it's slow, it drops out, it buffers, you can't run speed tests and guess what ... your 'bot' says it's working perfectly! Do you really care? 🤬
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Debbie Thorpe
(@debbiesthorpe) reported
@underarm_ace @btsport Yep it’s truly awful coverage
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Christine Hatcher
(@chrissyhatcher) reported
@bt_uk 1.45 on call so far to the WORST customer service. Trying to get a PAC to leave this dire service, and keep getting told I am being put on hold, and instead they just divert me to another caller. Now on my 6th person! beyond a joke!
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Claire Stephenson
(@ClaireStep1) reported
@bt_uk . (1 of 2) I very nearly lost all faith in your customer service today - cancelling my contract early and losing all access to my sevices , and when i called to complain absolutely nothing the member of staff promised to do was followed through on .
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Disco Stu 🎯
(@stuartyboy_70) reported
@bt_uk Day 14. To say I'm not surprised that your @bt_uk engineer never appeared between 8.00am-1.00pm today as scheduled is an understatement. It truly is staggering just how bad your customer service is.
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Bimal Mohanan
(@MohananBimal) reported
@bt_uk @xboxuk Any fix for the Xbox Game Pass Issue cos of BT?
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Dee_Liverpool King
(@Kingdeli) reported
@bt_uk 2 weeks on no broadband . Pole taken down on street. Promised to resolve by 8th Nov as per email yet nothing. Paid £40 on top of bill for two weeks worth of online Wi-Fi. Can you 1. Let me know when issue in se6 1pp will be fixed and 2. A replacement dongle if it won’t be fixed.
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Char
(@xxCharlotte5xx) reported
@bt_uk having trouble finding a landline only package for my elderly mother? Do you still do Home Phone Saver Plan?
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Tim Hague
(@timwhague) reported
@bt_uk Very disappointed to make a complaint and just get a message saying it was closed without any clue as what was or wasn't done. Complained twice in fact. Not that interested in waiting for an hour or so in a phone queue. Can you help?