BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Shefford, Stevenage, Letchworth Garden City, Welwyn Garden City, Henlow, Luton, Hertford, Hemel Hempstead, Hitchin, Stotfold and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford |
Internet | |
| Stevenage |
Wi-fi | |
| Letchworth Garden City |
Internet | |
| Welwyn Garden City |
Internet | |
| Henlow |
Internet | |
| Stevenage |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Allen
(@mattallen76) reported
@bt_uk @bt_uk 5 days ago you promised me that someone would call regarding, what is now, nearly 6 weeks without internet access. Nobody’s been in touch. Absolutely abysmal service. You obviously don’t care, so it’s now time to cancel the order and give my business to someone else
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Sukh Thind
(@SUKHTHIND) reported
@bt_uk I have been testing to contact customer services thru above link, but keep getting response to say no operatives are available due to limited number of people.
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Callant
(@auld_jethart) reported
@bt_uk can you confirm that you won’t be providing fibre in Edinburgh & that we’ll have to leave BT & join Vodafone to get this service?
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Deborah Clarke
(@Deborah75358336) reported
@bt_uk how do I check on any local outages, we have had nothing but problems with our sky internet for which you provide the fibre line for it. I must say that it is a complete pile of utter c%&p. I have been in contact with sky who have escalated it to yourselves once again
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Greg Wallace
(@greg9rovers) reported
@bt_uk I can't believe how bad your service is. Why am I paying for 200mbps bur only getting 17mbps? Nobody will answer the chat and your phone line says thanks for calling before hanging up! This is shocking. #ComplaintIncoming
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Greg Wallace
(@greg9rovers) reported
@bt_uk It's now got worse. Eventually got through to chat online. Told I need an engineer visit, but won't come on a Saturday. I have no holidays left to take for B.T. Then my wi-fi goes off again during chat. This is horrendous service. Paying for a substandard service.
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Lotty Earns
(@lottyburns) reported
@bt_uk Is there no-one in customer services who can help me out right now?
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Steve
(@sdb1979) reported
@bt_uk Hi rang them and they were going to call back. Which the guy did, unfortunately I had to run to the vet with the dog (literally 5mins before he rang back). Will he try again this evening? He said he was in till 7pm. Feel bad for what I'm sure he thinks is me wasting his time 😞
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Jadie ❥
(@JadieSpillett) reported
@bt_uk Done that, didn’t help. Still no Wi-fi
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Chris Greany 🕳🕳
(@chris_greany) reported
Cold C "Hi this is @bt_uk loyalty, just checking all things are ok & your service is right ?"..."well no, Ive complained a number of times about not being able to call abroad and it still isn't fixed"...."err, we don't deal with that".. "what do you want then ?"...call hangs up..