BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Stevenage District, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Stevenage, Henlow, Hitchin, St Albans, Arlesey, Hemel Hempstead, Hertford, Broxbourne, and Letchworth Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Phone | 1 day ago |
|
Luton
|
Internet | 2 days ago |
|
Luton
|
Total Blackout | 3 days ago |
|
Luton
|
Internet | 3 days ago |
|
Stevenage
|
Internet | 6 days ago |
|
Henlow
|
Internet | 7 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Sarah Brigden (@tetleyteabird) reported from Hitchin, England@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Katieee120 (@katieee120) reported from Baldock, England@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Rob (@Whiskybob77) reported from Standon, England@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Stuart Dunlop (@sdunlop) reported from Stevenage District, England@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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robinhoodpub (@robinhood126sta) reported from St Albans, England@btbusinesscare signal issues @robinhood126sta #help
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Space (@nevans1986) reported from Meppershall, England@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Richard Borrett (@rsborrett) reported from Hitchin, England@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, EnglandThank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Tracy White (@tracifer1978) reported from Luton, England@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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DB (@wakefield1967) reported from Stondon, England@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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chrissie pepper (@chrissiepepper) reported from Roydon, EnglandIf all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, EnglandTwitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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ViBe Fitness (@VibeFitnessWare) reported from Ware, England@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Brown (@pastebrwn) reported@bt_uk Hi it’s Hedley Rees. 4 The orchard wallasey, Wirral, Ch45 5JN. Account number GB10024276. Hedley has rapidly deteriorating Alzheimer’s- so you can imagine the problems being unable to contact them are causing. A visit was promised again today- no show
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DAWN COOPER (@larlmama) reported@bt_uk need to raise a complaint told to call up but it’s a joke as on hold for an hour ! I pay extra for god knows what , mini box supposedly sent last tues not received 🤔
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David Loughlin💙 (@daloughlin) reported@guardian That's normal. We have had ultrafast since before Christmas. The fibre cable goes past the front doors of many properties before coming to us. They (our neighbours) cannot order even a superfast fibre service from @bt_uk. @OpenreachHelp don't. Its not even a postcode lottery.
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Emma Burns (@furlmouse24) reported@bt_uk I’ve been contacted by one of your colleagues on messenger.Despite the problem starting on Tuesday,the weather is being blamed for the lack of progress.Two days of storms but six days without service?
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Sam (@samchild) reported@bt_uk Yep new customer, have sent you a message
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Paula Brown (@pastebrwn) reported@bt_uk- shocking service from you and openreach that had seen elderly relatives left without phone line/internet since mid December. 3 appts all no shows with engineers. Hrs of phone calls and lost work time. How can this be resolved?
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Abu Fulaan (@NayimHalfway) reportedWas Peter Drury on duty at all for Leicester 2-3 Spurs? Can’t remember. Can just recall being gutted at the awful commentary on display from BT #thfc #spurs @btsportfootball @btsport
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kaleniUK (@NodstahNash) reported@bt_uk @EE and their subsidiary dept 'Enjoy', sorry to cancel my contract with you at BT but due to the benal way the company 'Enjoy' work's who were supposed to set up my phone twice, I was left with no alternative to cancel, they're a completely useless load of idiots serious
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ukb00tlegs (@ukb00tlegs) reported@bt_uk after holding for 34 minutes. I was cut off. Expected an engineer on Friday. Bad weather. 100% get it. Engineer scheduled this morning. No show
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Andrew Nessworthy (@Nessy2807) reported@bt_uk @btsportfootball @btsport Is there EVER going to be a fix for the PS5 BT Sport App? So fed up of paying for a service and then being unable to watch anything for any more than 20 seconds before it CRASHES! This has been ongoing for a year now.....