BT (British Telecom) outages and service status in Stevenage District, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage District, England

The most recent BT (British Telecom) outage reports came from the following cities: Letchworth Garden City, Henlow, Welwyn Garden City, Luton, Hitchin, Stevenage, St Albans, Arlesey, Hemel Hempstead, Hertford, and Broxbourne.

City	Problem Type	Report Time
Letchworth Garden City	Internet	3 days ago
Henlow	TV	4 days ago
Welwyn Garden City	Internet	6 days ago
Luton	Internet	6 days ago
Welwyn Garden City	Internet	6 days ago
Welwyn Garden City	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  Agent Chadd (@A_Gent_Chadd) reported 3 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  Philip Krajewski (@phil_k92) reported 6 minutes ago from Nash Mills, England

  @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

• 
  Chris Roy (@chrisroy89) reported 9 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  IAMSHARLIEANNE (@sharliesangel) reported 15 minutes ago from Clophill, England

  @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

• 
  Sam J Reynolds (@sammyjr1990) reported 16 minutes ago from Welwyn Garden City, England

  Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

• 
  Warren Edwards (@warrenedwards11) reported 16 minutes ago from Luton, England

  @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

• 
  Richard Barker (@penfoldholes) reported 17 minutes ago from Shefford, England

  @boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports

• 
  Rob (@Whiskybob77) reported 20 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  Chris Roy (@chrisroy89) reported 20 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Richard Barker (@penfoldholes) reported 27 minutes ago from Shefford, England

  @TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...

• 
  Kyle Douglas Riley (@KyleRiley23) reported 27 minutes ago from Harpenden, England

  @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

• 
  Martin Watson (@killawat) reported 29 minutes ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

• 
  Robert Beahan 😷 (@bobster76) reported 33 minutes ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

• 
  Gurs Sehmi (@GursSehmi) reported 37 minutes ago from Hertfordshire, England

  I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

• 
  Richard Borrett (@rsborrett) reported 40 minutes ago from Hitchin, England

  @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 42 minutes ago from Stevenage District, England

  @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

• 
  Space (@nevans1986) reported 44 minutes ago from Meppershall, England

  @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

• 
  Alison Bannister (@curli) reported 52 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  chrissie pepper (@chrissiepepper) reported 55 minutes ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  ViBe Fitness (@VibeFitnessWare) reported 57 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwain Driver (@TrainDriver1982) reported 4 minutes ago

  @bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.

• 
  Eaters (@eaters2009) reported 5 minutes ago

  @bt_uk what is your problem. You are a communications company. But I can’t call you in the phone because your “system is busy”!!!

• 
  Paul Dilger (@paulidilge) reported 13 minutes ago

  @bt_uk Accessed from another browser, 'something went wrong'. Site simply doesn't work and is not fit for purpose #useless

• 
  Melindi Scott (@melindiscott) reported 13 minutes ago

  @clarescastle @btbusinesscare I've just cancelled all our business with them after 30 plus years. The incredible customer service we used to enjoy is a thing of the past

• 
  Apex Signs (@apex_signs1) reported 15 minutes ago

  @btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!

• 
  Wigwam Toy Shop (@Wigwamfamily) reported 16 minutes ago

  Hi @btbusinesscare you came to change my telephone line and broadband and you have managed to change by shop telephone number. I haven’t had a shop phone for 2 weeks. I am losing Christmas trade! No one is helping me resolve this serious issue. Can someone help? Thank you

• 
  Bukhtiar shah (@imbukhtiar) reported 17 minutes ago

  @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

• 
  JARVIS (@grantjarvis666) reported 21 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

• 
  Caz Morgan (@CazMorgan5) reported 26 minutes ago

  @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

• 
  liverpoolsnumber9 (@jorgeosbo) reported 26 minutes ago

  @btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible