BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Harpenden, Hitchin, Buntingford, Welwyn, Hemel Hempstead, St Albans, Royston, Hatfield, Stevenage and Welwyn Garden City.
| City | Problem Type | Report Time |
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 Luton |
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| Luton |
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| Luton |
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| Luton |
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| Harpenden |
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| Hitchin |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ЯӨB
(@__B0BO__) reported
@bt_uk Yeah it's a known issue - but looks like it's just been fixed. Going to take credit because it happened right after I tweeted.
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SophiA Vaughan
(@sosiv) reported
@bt_uk Hello, I've ordered broadband with BT. I've had problems with line installation but, now fixed. How long will it be until I get my router? Thanks.
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Foggy
(@cluckin_fevva) reported
Once again driven to contact @bt_uk via Twitter as it's impossible to connect via chat or phone to discuss why my FTTP service is so slow and to try and get more wifi discs delivered. Very frustrating - would the BT Twitter fairies please tell me how best to proceed.
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Mustafa 🇪🇬
(@cxvemxn17) reported
@bt_uk The Internet disconnecting, very slow and everyday it's like this? I'm on halo for a reason but yet no change
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jk
(@jwk58) reported
@bt_uk I can't here it, but my wife has better hearing than me(she is much younger) it bothers her, not sure we need another box anyway we have had this one for a while, not sure how long they last, but we have recently upgraded our speed, never had this problem before we upgraded
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Daniel McCarthy
(@DanRMcCarthy) reported
Apparently no known faults, yet 2 @bt_uk mobiles plus 3 @EE mobiles all without service in my house.
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King Snackbird, Trashlord of Hell
(@TheSimpleCat) reported
@bt_uk our internet keeps dropping off every few minutes and my manager is about to herd me back into the open plan office with the rest of the lot everytime I've been offline for longer than a minute CAN YOU PLEASE FIX THIS I DONT WANT TO PUT ON ACTUAL CLOTHES AND GO THERE
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Sharon Green
(@SharonGChiara) reported
@bt_uk They told me many of my neighbours had had local IPS issues (all with other providers) & offered me better speeds if I switched to you...... V.frustrating #customerexperience to be given the runaround, sales promises & a fragmented service @bt_uk it's not instilling confidence 😔
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zak chapman
(@zakrules123) reported
@bt_uk The issue is my postcode isn’t coming up when trying to purchase. I’ve tried to contact openreach but they’ve been far from helpful
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Michael Tutton
(@gr8changesticks) reported
@Sapper851 @bt_uk @SkyHelpTeam According to BT an hour ago, their suppliers said ‘repair would be on the 24th’. But looks like it’s now back. Good news but appalling customer comms.