BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Welwyn Garden City, Henlow, Stevenage, Luton, Hertford, Hemel Hempstead, Hitchin, Stotfold and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Welwyn Garden City |
Internet | |
| Henlow |
Internet | |
| Stevenage |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kyran
(@KriegyBlitz_CFC) reported
@bt_uk I’m not very happy. I tried last night to get TV all sports package on to my existing broadband package for £1 for the first 3 months and wouldn’t allow me to do it even after multiple failed attempts. Please help as I would like it but feel cheated out of the offer 😕😔
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Drone Drone
(@pugzoooo) reported
@bt_uk cannot check live status due to not having a landline number - are there any reported outages / impact to services in the Tottenham Hale, London region? (Constant connection drops and extremely slow performance atm)
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🍀MC 1888🍀
(@R0boCop1888) reported
For those with a @btsport login, do you know that if using on chrome browser you can pull the stream using dev mode. Handy if you want to bypass one user access....BT Sports IT specialists werent interested in this........
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Jim Hughes
(@sideshow_jim) reported
@bt_uk Hi, have lost all tv signal (but can get on demand etc, wifi fine). YVM302 error, tried all the steps on help. Is there a local problem? In LS27
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SJP 🦋🦊🦔🌳
(@earlythorn) reported
@bt_uk Ta for response, just had a conversation with a nice gentleman via 150 ( mobile) news was definitely not what I wanted to hear ..seems it's all down to Openreach ..who will REVIEW issue mid October ..I'll let the my neighbours know. Absolutely insane this is. stay safe
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Andrew Hart
(@itsandrewhart) reported
@bt_uk are such a joke! One of their engineers has disconnected our internet and they are refusing to send anyone to fix HIS ERROR until September 2nd! Appalling customer service!
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Foxy Horror Gaming 🦊
(@foxyhorrorgames) reported
Having to cancel yet another stream since my equipment from @bt_uk has still not arrived!
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delwyn hawkins
(@desmoderby) reported
@bt_uk I have two internet accounts with you along with a BT Sport account. The changes you have made to the ability to stream BT Sport from my mobile and PC are at best inconvenient. I understand about piracy so no need to explain. Making it my issue rather than yours no thanks.
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Saumen Panda
(@SaumenPanda) reported
@bt_uk It has not been fixed yesterday and it will not be done today. As per BT, the date is moving forward each day as of now 2/9. It is hard to believe that BT can’t fix it in more than two weeks. My work and family life ruined. BT has pushed me to move out - I have no choice.
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olly
(@oagrim1) reported
@bt_uk Have a reward voucher to redeem for signing up to WiFi deal with BT, when I click the link and login to my BT account, says no rewards are available. Can you look into it?