BT (British Telecom) outages and service status in Stevenage District, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Stevenage District, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 26, 12:06 AM GMT+1.
- Internet (64%)
- E-mail (16%)
- Wi-fi (12%)
- Total Blackout (4%)
- Phone (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stevenage District, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, St Albans, Henlow, Hemel Hempstead, Hitchin, Stevenage, Harpenden, Ware, Letchworth Garden City, Buntingford, and Shefford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Internet | 4 hours ago |
|
St Albans
|
Internet | 2 days ago |
|
Luton
|
Total Blackout | 2 days ago |
|
Henlow
|
Internet | 2 days ago |
|
Henlow
|
Internet | 2 days ago |
|
Luton
|
Internet | 3 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, EnglandThank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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ViBe Fitness (@VibeFitnessWare) reported from Ware, England@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Richard Barker (@penfoldholes) reported from Shefford, England@TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...
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Andrew Leggett (@derbynutter) reported from Litlington, England@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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robinhoodpub (@robinhood126sta) reported from St Albans, England@btbusinesscare signal issues @robinhood126sta #help
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Richard Borrett (@rsborrett) reported from Hitchin, England@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Martin Watson (@killawat) reported from Luton, EnglandShocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Katieee120 (@katieee120) reported from Baldock, England@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Stephen Elms (@sjelms) reported from Baldock, England@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Rob (@Whiskybob77) reported from Standon, England@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Martin Spooner (@spoonrmicroblog) reported from Luton, England@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Ian Kenealy (@ianjk23) reported from Broxbourne District, England@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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chrissie pepper (@chrissiepepper) reported from Roydon, EnglandIf all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Richard Barker (@penfoldholes) reported from Shefford, England@boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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George Somerville (@geosomerville) reportedDear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!
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Devraj Ray (@devraaaaaj) reported@bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.
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Amanda Eastwood (@eastwap) reported@puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯
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Loretta Livingstone (@L_Livingstone1) reported@bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?
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John (@palacejohn) reported@bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.
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Michael E (@Michael35427696) reported@bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!
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Paul Williams (@DonPauleone1987) reported@bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.
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TINA MOORE (@Sassytrip88) reported@Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection
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Berni (@BikerBerni) reported@bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised
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Steve George (@Baggieboy1888) reported@bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.