BT (British Telecom) outages and service status in Stevenage District, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Stevenage District, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Stevenage, Henlow, Hitchin, St Albans, Arlesey, Hemel Hempstead, Hertford, Broxbourne, and Letchworth Garden City.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 2 days ago |
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Internet | 3 days ago |
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Total Blackout | 4 days ago |
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Internet | 4 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Warren Edwards (@warrenedwards11) reported from Luton, England@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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david marney (@shaydavefall) reported from Caddington, England‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Alison Bannister (@curli) reported from Broxbourne District, England@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Stephen Elms (@sjelms) reported from Baldock, England@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, EnglandHow convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Philip Krajewski (@phil_k92) reported from Nash Mills, England@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Ian Kenealy (@ianjk23) reported from Broxbourne District, England@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Tracy White (@tracifer1978) reported from Luton, England@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Alistair Burns (@gashead) reported from St Albans, EnglandAnother @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Rob (@Whiskybob77) reported from Standon, England@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Andrew Leggett (@derbynutter) reported from Litlington, England@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jack (@Jack97539183) reported@bt_uk Worst service error charge me for engineer visit even thou fault was outside house. Piss take. Definitely leaving when contract ends.
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Sarah Hartles 🌻 (@Twooaksfarmtoo) reported@arthistorynews @bt_uk What worries me is the lack of phone in a power cut, we have very little mobile signal and rely on a wifi boost box so with no power we could have nothing! Am going to go and listen to the you and yours now!
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Alice Ridgway (@alicejridgway) reportedFinal update - got @bt_uk WiFi on 13th Sept. So took them a month. But it was so slow it was unusable. So after all that I've now switched to @virginmedia. Who took only 3 days for kit to arrive and everything to be up and running. So much faster in all senses
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Ian P (@IanPsDarkCorner) reported@SketchLisa @BTCare It'll take them a month for someone to go "oops" and press the right option on a dropdown menu. Welcome to broadband "support". :\
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Ants (@helloitsants) reported.@BTCare BT why are you removing @wchannel from your offering ?! I’m so angry. I just bought a new package in order to get @wchannel and now you send out a lovely email to all customers with W under “you can’t get these channels any more”. Um so can I cancel please?
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𝔸𝕞𝕪 🌸 (@x_Amy_Turner_x) reported@JohnLewisRetail who do I contact in regards to an issue with phone/broadband? Paid my bill and you’ve cut off my phone line 🙄. I knew I should have stuck with @bt_uk
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80sdarrell (@80sdarrell) reported@bt_uk I am expecting a call from Peter around midday with an update from the help desk. No one from an escalation team has been in contact.
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Katie Humphreys (@hovemonkey) reported@WeAreOpenreach @bt_uk Now the order placed in June is sounding like I cannot have my fibre broadband put in until December and all i get time after time is sorry sorry sorry its openreach we (bt) cant help it. But the problem is is that i cannot go to anyone else at all
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Look, Listen & Learn (@WYSIW) reported@SketchLisa @BTCare I do hope this sort of problem is not indicative of 2024 when all UK phones will only use Broadband. As it is you will not be able to use one in the event of a power cut, and I don’t see the point of battery backup when the IP repeater box in the street looses power too.
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Stratford Town Walk (@StratfordWalks) reported@bt_uk Can you help. Our broadband is poor & it’s difficult running a business. Fibre is in our small private road (watched as Openreach dug up the road) & most neighbours have it. BT are saying that Openreach haven’t updated the system to say fibre is present so am unable to order it