BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Luton, Letchworth Garden City, St Albans, Hitchin, Henlow, Royston, Welwyn, Shefford and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Stevenage |
Internet | |
| Luton |
||
| Letchworth Garden City |
Wi-fi | |
| St Albans |
Total Blackout | |
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane kelly
(@Janekelly25) reported
@bt_uk Does anyone, ever, get any help from 'Virtual Assistant' on line advisors? It started saying 'I don't understand your question' before I'd even put one in.
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Bethany Jordan
(@Bethany15787286) reported
Absolutely dreadful customer service from BT these past few days. Error on their end and no communication from them and now I’m without WiFi which is needed to work from home😡😤😤 @bt_uk
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Ross Finlay
(@RossFinlay2001) reported
@bt_uk Why can't you help with BT manufactured products when they are brought elsewhere and we need them to resolve our wifi issues? I've been told you can't help yet you are the same company. All you do is give us nonsense excuses as to why you cannot provide us what we pay. Shambles
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Jane kelly
(@Janekelly25) reported
@bt_uk Switched last March only now do I discover that I have to set up a new email domain, with no help whatever to do it.
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Owen Butterfield
(@smooyacs) reported
@virginmedia Your service just gets worse and worse. There is no faults in the area, it's simply your horrible internet. @bt_uk please can you save me?
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Carwyn Jones
(@jonescarwyn) reported
@bt_uk the worst customer experience with you setting up a new account. 5th, then 8th, then 12th, now the 19th with NO comms from you to tell me of the delay - how can you be so bad?
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Andrew
(@minisandfords) reported
@BTCare I’ve bought a new Panasonic TV but I can’t programme the remote from my YouView box to make it work. Do you know a code which would help?
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Ravioli
(@shefacedus) reported
Day 27 of total loss of broadband service from @bt_uk . @OpenreachHelp supposed to fix problem yesterday but missed their third self-imposed repair deadline in a row. Will I get WiFi before Xmas? WHAT exactly am I paying my £40pm bill for??
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James Adams
(@inureface) reported
@bt_uk Wi-Fi down and your app telling us it could take until Friday to fix. Me and @SeemaAdams both work from home. Please tell me that timeframe is a joke? #BTWIFIDOWN #BT #HELP
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ChipPhat
(@chip_phat) reported
@btbusinesscare No point I'm afraid Lauren, been on the phone to @bt_uk twice tonight, they still give me no date. I will not be returning once this contract is up. Absolute shocking service. To anybody reading, avoid BT at all costs. #terribleservice #btsuck