BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hitchin, Hemel Hempstead, Luton, Stotfold, Hoddesdon, Henlow, Hertford, Harpenden, Welwyn Garden City, St Albans and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Stotfold |
Phone | |
| Hitchin |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Goddard
(@CAGgoldenoldie) reported
@bt_uk A few days ago you agreed to cancel my 92yr old mothers account on 21st August. Now, we learn, you're disconnecting her tomorrow 5th August. This will leave her unable to call for help. Tried to get this sorted over the phone but unable to resolve. What is going on?
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Mikmer
(@MikmerLoL) reported
@LordFlab @bt_uk People warned me when I moved there, but I legit ended up having small problems 1 hour every month maybe. The rest of the time I had 0 problems and better ping than in DK
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louise atkins
(@louisesatkins) reported
@bt_uk @Bilkomark BT and Openrrach also have made me unwell with their couldn’t give a crap attitude. Including having people on the phone that can’t understand you. Open reach turned up last time and have stuck a plastic bag over the box on our phone pole. 7 months later it’s still there
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Kevin Ashton
(@chefkevinashton) reported
@bt_uk Aled We booked this 5 days of #BTWifi as a stop gap measure as we have just moved. My wife tried using her work laptop and again she kept losing the signal. In the end she used her work's smart phone to set up her own hotspot which was more reliable #BTPOOR
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chantelle
(@HerNamesLolly) reported
@bt_uk So how do I fix this?
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Rob Padley
(@rob_padley) reported
@girl_tinder @bt_uk A similar thing happened to me with Sky. Turns out you're automatically entitled to compensation for each day without service, which takes the edge off but still a nightmare dealing with those fools
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Rowin
(@Rowinwan1) reported
@MikmerLoL @LordFlab @bt_uk If you're with Telekom it's mostly fine yeah, also never really have issues other than the rare internet crash like once every few weeks for a few minutes
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The Angry Dwarf 💙
(@AlanB_UK) reported
@bt_uk So to answer my actual question, because you seem determined not to: "Sorry Mr Angrydwarf, we withhold information on the size, scale and geographic spread of any outage, because screw customers"
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Sam.🍿
(@samcroghan7) reported
@LordFlab @bt_uk what’s so bad about it? bad internet enraged me
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steven woodford
(@stevenwoodford) reported
@girl_tinder @bt_uk TG this is disgusting customer service and having to pay for a service your not getting is unfathomable there is no accountability is there