BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hitchin, Hemel Hempstead, Luton, Stotfold, Hoddesdon, Henlow, Hertford, Harpenden, Welwyn Garden City, St Albans and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Stotfold |
Phone | |
| Hitchin |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Marshall
(@Jlmrshll) reported
My parents have now waited 5 times for a @bt_uk engineer to turn up to install their phone line. Each time they’ve failed to turn up. No apology. No forewarning. Terrible service.
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Warren
(@WarrenFish) reported
@virginmedia Y’all are truly incapable of helping if you can’t read the above. Such poor customer service after being with you for over 10 yrs. I think it’s time I make the switch, hello @bt_uk
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satzoomer
(@satzoomer) reported
@Colin10971 @joe606 @bt_uk Some service providers do voice over ip, so the fibre does the lot. If I'm right copper is due tonbe phased out by approx 2025
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Felicity Clements
(@flizz2) reported
@bt_uk @bt_uk thanks but pretty poor that you advertise offers and don’t follow up on them until chased. I’ve seen several other similar complaints
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METbydesign
(@METbydesign) reported
Goal -Keep the flat guest ready rather than panic cleaning -Avoid burnout -Cancel BTsport -Meet writing deadlines -Reach out to the right people -Eat less cake (I stress eat)
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Mr𝐉Ducky Esq. III™👻🎃🦇🏳️🌈
(@MrJDucky) reported
@virginmedia Naw, You can take my money for this last bill then I'm switching my mobile to @SMARTYMobileUK and Internet to @bt_uk. My gran will be getting a new provider in her house as well. Sorry's don't fix broken hearts. 💔
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Mario Sukata
(@MarioSukata) reported
@bt_uk It would be great if my internet worked, for more than 3 weeks Ive been try to contact you guys without any success. By message, you guys gave me 2 engineer appoitment who did not show up. Well, in a year where nothing worked what could i expected from your service?
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Tom Mowat
(@TMowatLD) reported
@bt_uk Can you help please? Been waiting all day for an engineer to come to assess a fault. No time frame given. Can’t get through to Customer Services on online chat or over the phone. Vulnerable adult left with no phone line/telecare alarm for over a week!
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Scottie
(@Scottie01086502) reported
1 hour 3 mins on phone with BT to try and sort BT Sports subscription/possible cancellation and activation of MY BT Account.......Three different people in total and ultimately achieved none of the above. BT, Sky and Virgin all as bad as each other @bt_uk
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S
(@S15175240) reported
@bt_uk someone's signed me up for a bt thing i didn't order it how do i cancel it