BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Stevenage District, England
The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Henlow, Hitchin, St Albans, Luton, Arlesey, Hemel Hempstead, Hertford, Broxbourne, and Letchworth Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Internet | 3 days ago |
|
Henlow
|
Internet | 3 days ago |
|
Hitchin
|
Internet | 3 days ago |
|
St Albans
|
Wi-fi | 3 days ago |
|
Luton
|
Internet | 8 days ago |
|
Hitchin
|
Phone | 8 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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ViBe Fitness (@VibeFitnessWare) reported from Ware, England@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Stephen Elms (@sjelms) reported from Baldock, England@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Alistair Burns (@gashead) reported from St Albans, EnglandAnother @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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DB (@wakefield1967) reported from Stondon, England@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Richard Borrett (@rsborrett) reported from Hitchin, England@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, EnglandHow convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Rob (@Whiskybob77) reported from Standon, England@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Space (@nevans1986) reported from Meppershall, England@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Andrew Leggett (@derbynutter) reported from Litlington, England@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Tracy White (@tracifer1978) reported from Luton, England@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Stuart Dunlop (@sdunlop) reported from Stevenage District, England@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Usman (@usman_afz) reported@bt_uk I have had my order cancelled 3x and the only way I would find out is by ringing my self. Raised a complaint but was closed without even contacting me. I have had the worst most difficult experience. 4 weeks without internet and failed promises only to be let down again.
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Chris Williams (@ChrisWill2631) reported@bt_uk why is your system so terrible ? Requested a call as you have said my bill will be £98 when I’m a £165 in credit. Call arrived after 35 min wait and your customer service member just hung up when I answered.
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Sam (@SamsAFK) reported@bt_uk At this rate I should have never changed to BT Internet, nothing but issues from the start. Three days on the bounce having intermittent disruptions to the connection. Not to mention the lovely price hike since first joining 👌
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Johno (@PapaStrider) reported@bt_uk anyone thinking of getting a Ring doorbell to use with BT wi-fi, don’t bother. They’re not compatible. Our electrician couldn’t get it to work so I asked BT for help, which they agreed. Then an angry person called to say it won’t work & they won’t help.
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Amanda Thomas (@AmandaTh50) reported@bt_uk Thanks but that is of no help at all. You should not have disconnected the old broadband until the engineer closed the job. Yesterday we were told the hub would be delivered Monday.
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Dave (real not a parody account) 🏴 (@EssexRocker) reported@bt_uk I will publicly document this. I've ended up calling back, 1 hour call to BT resulted in another failed order & being asked to call back Monday. Access service point failure, which was translated as the offer that was promoted isn't valid. 4 hrs so far. @Ofcom acceptable/happy?
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Michael Inman (@snuffer31) reportedHaving to deal with the loss of a loved one is hard enough but dealing with everything after can be a right nightmare thankfully @bt_uk customer service has been really helpful in sorting accounts out, can't fault them
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Martyn Cox (@Blackthorncox) reported@bt_uk Please can you help us. After 2 fibre lines, 2 visits from engineers, 2 routers, lots of calls to you, we still have no phone. We are now getting very fed up with your advanced digital phone, it doesnt talk to the hub (s). Its now getting ridiculous.
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Neil Francis (@mrneilfrancis) reported@btsport #btsport This Villa versus Newcastle. Commentator is awful. Nothing but boxing analogies. Surely he can’t be a proper football commentator, me and my mates have had to turn the sound off. Can’t be too hard to get a decent person.
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ConcertJunkie🦉 (@WestlifeDreams) reported@bt_uk Oh I apologise. I having trouble finding receipt I’ll dm you now if that’s ok with the one I think it is.