BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: St Albans, Luton, Stevenage, Arlesey, Hemel Hempstead, Hertford, Henlow, Hitchin, Broxbourne, Letchworth Garden City and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Wi-fi | |
| Luton |
Internet | |
| Stevenage |
Internet | |
| Luton |
Phone | |
| Stevenage |
Internet | |
| Arlesey |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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F A R 1 5
(@faristhowfeek) reported
@johncpfarrell @MarcAllera @bt_uk Don't waste your time on the phone as you won't get anywhere with their customer service. I trusted BT's no price hike promise and signed up for 2 years contract, now I'm stuck with this bloody company for another 2 years and my bill is gone up by £5 p/m.
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𝕊𝕖𝕒𝕟 ℕ𝕋𝔽ℂ
(@SeanNTFC) reported
@noelkrusty @bt_uk Mine has been like it since Friday. Biggest mistake I made was switching from standard fibre (to the cabinet) to Fibre to the property. It's been down 4 times since December 2021...not just for an hour or so, for DAYS. I think there is some major issue in Towcester...
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Amit Yadav
(@amityadav0205) reported
@bt_uk I got BT hub and internet services 1 month back. Still internet is not working. Don't know what to do from here
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Martin Kelly
(@Kelly316M) reported
@bt_uk Cannot get bt mail. It was down at the weekend and now its not working. I have just arrived in Ireland and I need my mail. What's going on. Mail was sown at weekend.
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Jenny 💙💛
(@headcovers) reported
from
Dinton, England
@bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!
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Jenny 💙💛
(@headcovers) reported
@bt_uk I have no information about how big or small this outage is, all it says is that there is a network issue. Can you confirm if this is a major outage please? We both work from home and need broadband for work.
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Amy-Rose
(@amyrmac) reported
Genuinely think @BTCare have the best customer support going.
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Rob Parkinson
(@robparkinson21) reported
@bt_uk Absolute farcical customer service from your teams on the phone. Been waiting on a reward card from yourselves since 20th March. Shocking.
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Paul Green.
(@PaulGreenTPB) reported
@bt_uk I just have and spoke to BT via Twitter and was given the wrong advice. Called you last week and thought the matter was closed. Received new home phone from you today. Seems BT has made the change but expects customer to do all the work.
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Aimée ✨
(@StarsAndRavers) reported
@ShaqLeBongo @btsport Naaaah **** that, £95 a month for TV 😳😳😳😳 we seem to be logged into someone elses sky .. I don’t even know who’s Hahahha