BT (British Telecom)

BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stevenage District, Hertfordshire, England 02/26/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Luton, Letchworth Garden City, St Albans, Hitchin, Henlow, Royston, Welwyn, Shefford and Welwyn Garden City.

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City Problem Type Report Time
United KingdomStevenage Internet
United KingdomStevenage Internet
United KingdomLuton E-mail
United KingdomLetchworth Garden City Wi-fi
United KingdomSt Albans Total Blackout
United KingdomSt Albans Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • MunkeyJim Jim (@MunkeyJim) reported from Broxbourne District, England

    Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @glenoglaza1 @btsport definitely have the worst commentators and summarisers. The commentator tonight regularly gets players wrong and tries to bluff his way out of it hoping nobody has noticed .....

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrisfarrell01 Chris Farrell (@Chrisfarrell01) reported

    @bt_uk I will try it, my issue though isn’t with my line it is with the app not remembering my router and as a result also dropping out the disks.

  • IBoyd1966 Ted (@IBoyd1966) reported

    @bt_uk Why don’t you let people cancel their contract?

  • stupidget Stu Smith (@stupidget) reported

    @bt_uk @BTGroup !!! Just had a van pull up outside our house. I asked him what he's doing and apparently they're replacing the telegraph pole and phone/internet will be down for 2hrs!!!! Why did BT NOT LET US KNOW!!!!!

  • VMKirk Viv Kirk (@VMKirk) reported

    @bt_uk Because BT do not offer a fast broadband service in my area. We have to use Virgin if we want decent speeds......

  • BcfcArron Arron (@BcfcArron) reported

    @bt_uk Your Internet is ****. 10mb maximum in my area garbage

  • JoshTHFC4 Josh (@JoshTHFC4) reported

    just want to stream but @bt_uk wifi is the worst. 😞

  • EvoAl Alex Hardie (@EvoAl) reported

    @bt_uk @briavelsjon I’m having the same problem, can you help?

  • FierceBeautyxox Felicia Leno (@FierceBeautyxox) reported

    @bt_uk when I contact you a month in advance to cancel my TV add on that is coming to the end of its contract & I'm assured it's been cancelled & that I won't be charged the following month, I expect that to be the case!!! Good thing I checked the bill as soon as I got an email🤬

  • Chrisfarrell01 Chris Farrell (@Chrisfarrell01) reported

    @bt_uk my app keeps dropping my Wi-fi network and I keep having to reset it every time I log in. Furthermore my disks all drop off too and have to reset them all which in turn causes connectivity issues please can you assist

  • katieyardley Katie Y (@katieyardley) reported

    @bt_uk The problem is that parental controls need to be on 24/7 but the games need to be blocked during the day only. Homework time currently blocks the social platforms used for conference calls which everyone needs so doesn’t allow for home schooling.