BT (British Telecom)

BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stevenage District, Hertfordshire, England 12/28/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Henlow, Stevenage, Luton, Hertford, Hemel Hempstead, Hitchin, Stotfold and Hoddesdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHenlow Internet
United KingdomStevenage Wi-fi
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomHertford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • shaydavefall david marney (@shaydavefall) reported from Caddington, England

    ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • sharliesangel IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England

    @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Abiiolaaaaaa 🍄 (@Abiiolaaaaaa) reported

    @bt_uk Still not working

  • sendvictorious David Stubbs (@sendvictorious) reported

    Hi @bt_uk I have been experiencing several bouts of internet going down over the last few days. I am in London SE6 - is there a problem?

  • jesschivers Jessica Chivers (@jesschivers) reported

    @bt_uk hi there, one of your engineers working near my home has knocked our NOW TV phone number and broadband out (big hole in road with wires spewing everywhere 🙈). He says he can’t fix it without a job number as we’re not BT. Not helpful. Can you help?

  • Mattbrewsbeer Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk Requested for Monday. Hopefully I’m not charged some ludicrous amount by @EE as a result of having to stream my lecture via phone. Went with EE for “supposed” ease in combination with Internet service, but who knows after today? I’ve got enough to worry about with university.

  • artsngrafts Megz ✨ (@artsngrafts) reported

    @bt_uk Thanks Claire. We keep losing freeview channels or they go fuzzy. We were told to buy something to help with the signal but we don’t want to pay for something else on top of the bill. I’ve retuned, fixed factory settings etc. I’ve always been a loyal customer but had enough tbh.

  • Mattbrewsbeer Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk Great job canceling my temporary wi-if hub mid graduate lecture. Waited over a month for fibre install to my flat, have had had to use open-air signal because nobody b/t you and @WeAreOpenreach can seem to decide what needs to happen to access the offsite pole. Furious.

  • _elishabennett Elisha Bennett (@_elishabennett) reported

    No internet in my house until Monday. I live next to a forest so signal is awful as it is, I'm currently sat on my kitchen worktop trying to use to get signal 🥲 @bt_uk your internet is ****

  • martin5671 Martin (@martin5671) reported

    @iannock Same issues with @bt_uk and @OpenreachHelp - meant to have been installed 29/10/21 - network fault. Promised a fix in five days… didn’t happen, promised resolution by 21/11 didn’t happen and now told they plan to work on network on 10/12/21 - left with no broadband at all.

  • BennyHummm Benny (@BennyHummm) reported

    @bt_uk we would be thankful for BT but unfortunately you're slow for rolling out fiber for UK residents

  • MRidzBh MRB (@MRidzBh) reported

    @bt_uk Hi BT thanks for replying 4 days late. I mean even sending a text and getting a “we will get back to you” never happened. #useless