BT (British Telecom)

BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stevenage District, Hertfordshire, England 12/09/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Hemel Hempstead, Hitchin, Luton, Stotfold, Hoddesdon, Henlow, Hertford, Harpenden, Welwyn Garden City and St Albans.

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City Problem Type Report Time
United KingdomHemel Hempstead Internet
United KingdomHitchin Wi-fi
United KingdomHemel Hempstead Internet
United KingdomLuton Internet
United KingdomLuton Wi-fi
United KingdomStotfold Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @glenoglaza1 @btsport definitely have the worst commentators and summarisers. The commentator tonight regularly gets players wrong and tries to bluff his way out of it hoping nobody has noticed .....

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • MunkeyJim Jim (@MunkeyJim) reported from Broxbourne District, England

    Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MariaConyard Maria Turley (@MariaConyard) reported

    @bt_uk @BTSopenreach - after a major outage in Hither Green which lasted from 5-11 June, we still have intermittent connection. Broadband goes off overnight and in the morning, and for the past couple of days, in mid-afternoon too. Is this planned because no one seems to know?

  • TheJensonBlake Jenson Blake (@TheJensonBlake) reported

    @bt_uk Hi Laura - I have no way of knowing; your online status checker works by landline - which doesn't help when you now sell landline-less packages. Salford. Is there?

  • TheJensonBlake Jenson Blake (@TheJensonBlake) reported

    Internet down foe the fourth time this week, again leaving me unable to work. @bt_uk as a new customer I'm sat eyeing that contract cooloff/termination. Why should I stay?

  • PPJAYE75 Paula Ryan (@PPJAYE75) reported

    @bt_uk Well no the connection hasn’t happened has it as I have no fibre internet so you haven’t provided the service promised after me cancelling my old internet and I rely on internet to earn a living . Why would you not check before sending an engineer out it’s crazy I will dm u

  • MariaConyard Maria Turley (@MariaConyard) reported

    @bt_uk Every time we contact you though, it’s like there’s no acknowledgement that there’s been a major problem, and this might be caused by that. It was the same during the actual outage. Getting information is too hard - we kept being told 4 hours and it was 7 days!

  • geetakesphotos Gee (@geetakesphotos) reported

    @bt_uk broadband down (as is regular occurrence…) router flashing every colour, 2 people WFH and on deadlines please fix!!

  • MariaConyard Maria Turley (@MariaConyard) reported

    @bt_uk Honestly Laura, I’m not sure I have it in me to go through it all again, but thank you. We’ve literally just come off a chat conversation online. And we’ve raised a complaint about what really is shoddy service and terrible communications. But none of that is your fault.

  • MikeeGipson MikeG (@MikeeGipson) reported

    @bt_uk I've already spoken to your support team but as by the time the service could be restored I'd be moving and I really don't want the switch to my new address to be messed up also I will have to live with it. Just don't mess up the move date and services...

  • jes_sx JD (@jes_sx) reported

    @bt_uk internet down in Southampton??

  • 2ndwaver Wendy Davis #FBPE (@2ndwaver) reported

    @bt_uk Well yes. Larry turned up. Says there are no notes kept on any cases cos you have millions of customers. 😲 Surely all the more reason to have case records?? So he didnt have ladders etc. He has made a temporary fix. But confirms that previous engineer, Orlando, has cut the CONT