BT (British Telecom)

BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stevenage District, Hertfordshire, England 03/23/2026 13:10

March 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: St Albans, Luton, Stevenage, Arlesey, Hemel Hempstead, Hertford, Henlow, Hitchin, Broxbourne, Letchworth Garden City and Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Wi-fi
United KingdomLuton Internet
United KingdomStevenage Internet
United KingdomLuton Phone
United KingdomStevenage Internet
United KingdomArlesey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • MunkeyJim Jim (@MunkeyJim) reported from Broxbourne District, England

    Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @glenoglaza1 @btsport definitely have the worst commentators and summarisers. The commentator tonight regularly gets players wrong and tries to bluff his way out of it hoping nobody has noticed .....

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bushymike Michael Bush (@Bushymike) reported

    Appalling customer service from @btbusinesscare Do not send correct equipment, engineer does not show up & been on hold for over 2 hours🙄🥵👎

  • SRDarlington Stephen Darlington (@SRDarlington) reported

    Watching #MUNPSG on @btsport and just amazed that the refereeing pundits never, NEVER call out on the on-field officials even when it’s clear they think they’ve dropped a massive bollock. #Fred

  • steve_levett Steve Levett (@steve_levett) reported

    @bt_uk @bt_uk, so thanks for call. After another 30 mins of my life was cut off just as I seemed to be getting some sort of resolution!

  • Ruaraidh80 Ruaraidh🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Ruaraidh80) reported

    @tom_taylor I’ve just been seeing the “you’re being held” msg since 2pm today. I am a BT customer but have seen nothing about PS5s @bt_uk @btshopuk

  • jt0000000001 John Suleiman Thomas (@jt0000000001) reported

    @bt_uk @btsport Can’t watch, as cant upgrade, says order outstanding for broadband upgrade at end of Jan, so have to wait until after then...even though I’m current BT broadband customer 😞

  • nickski35 nickski35 (@nickski35) reported

    @btsport I spend a small fortune for your service and the reception is always terrible during matches. As in, unwatchable. Literally the only channel that does this. Can you cough up?

  • malwareowl Advanced Persistant Owl 🦉🏴󠁧󠁢󠁷󠁬󠁳󠁿🇿🇦 (@malwareowl) reported

    @bt_uk @OpenreachHelp @Plusnet can you please ensure that you don’t leave an 87 year old man without any way of contacting me especially as he relies on his landline a lot. What if there had been a genuine emergency?

  • justin_arnold Justin Arnold (@justin_arnold) reported

    @btsport please can you get Darren fletcher off the TV, he must be watching a different game.. it’s bad enough listening to @RobbieSavage8 talking bollocks... Terrible commentary, not playing kids football!!

  • lucyroselocket Lucy Rose (@lucyroselocket) reported

    @bt_uk I’ve spent an hour and a half on the phone trying to sort BT sport and the phone has just been put down on me. #wasteofanevening

  • kate_niven Ah....ffs (@kate_niven) reported

    @RobbieSavage8 @btsport did someone get released? Ffs I couldn’t give a damn about Man Utd but you advocating a red card?