BT (British Telecom) outages and service status in Stevenage District, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage District, England

The most recent BT (British Telecom) outage reports came from the following cities: Henlow, Welwyn Garden City, Luton, Hitchin, Stevenage, St Albans, Arlesey, Hemel Hempstead, Hertford, Broxbourne, and Letchworth Garden City.

City	Problem Type	Report Time
Henlow	TV	21 hours ago
Welwyn Garden City	Internet	2 days ago
Luton	Internet	3 days ago
Welwyn Garden City	Internet	3 days ago
Welwyn Garden City	Internet	3 days ago
Hitchin	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  Robert Beahan 😷 (@bobster76) reported 2 minutes ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

• 
  david marney (@shaydavefall) reported 4 minutes ago from Caddington, England

  ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

• 
  ViBe Fitness (@VibeFitnessWare) reported 9 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Chris Roy (@chrisroy89) reported 12 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 14 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 16 minutes ago from Hemel Hempstead, England

  How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

• 
  Paul Clarke (@Clarko2000) reported 17 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  Chris Roy (@chrisroy89) reported 23 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Jim (@MunkeyJim) reported 23 minutes ago from Broxbourne District, England

  Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

• 
  Richard Borrett (@rsborrett) reported 34 minutes ago from Hitchin, England

  @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

• 
  Alison Bannister (@curli) reported 36 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  Tracy White (@tracifer1978) reported 43 minutes ago from Luton, England

  @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

• 
  Christopher Smart (@Smartcasual86) reported 45 minutes ago from Welwyn Garden City, England

  @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

• 
  Martin Watson (@killawat) reported 45 minutes ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

• 
  Richard Barker (@penfoldholes) reported 49 minutes ago from Shefford, England

  This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!

• 
  Agent Chadd (@A_Gent_Chadd) reported 51 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  Warren Edwards (@warrenedwards11) reported 54 minutes ago from Luton, England

  @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

• 
  Chris Roy (@chrisroy89) reported 55 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  DB (@wakefield1967) reported 55 minutes ago from Stondon, England

  @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

• 
  Martin Spooner (@spoonrmicroblog) reported 60 minutes ago from Luton, England

  @bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Johnstone (@lee_johnstone84) reported 7 minutes ago

  Really poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them

• 
  The Canine Behaviourist (@cbehaviourist) reported 8 minutes ago

  .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

• 
  Caz Morgan (@CazMorgan5) reported 9 minutes ago

  @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 9 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Dwain Driver (@TrainDriver1982) reported 13 minutes ago

  @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

• 
  AP Rhondda (@ae_parry) reported 13 minutes ago

  @btbusinesscare @ofcom The real bad thing is even if I wait the usual hour. I will have to do the same thing next week because the issue never gets resolved.

• 
  Zahid K (@zahidk) reported 15 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Literate Cynic (@LiterateCynic) reported 20 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  rossdenholm (@rossdenholm980) reported 21 minutes ago

  @bt_uk no had problems for about a month now in middle of a online game and the broadband starts flashing orange and kicks me

• 
  Pauline 🔴⚪️🏆🙌🏻🙌🏻🤸‍♂️🤸‍♂️ (@paulineinessex) reported 22 minutes ago

  @garynicholls945 I do but this is the first time I have never been able to watch on tv since they took over btsport