BT (British Telecom) outages and service status in Stevenage District, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage District, England

The most recent BT (British Telecom) outage reports came from the following cities: Welwyn Garden City, Luton, Henlow, Hoddesdon, Stevenage, St Albans, Hemel Hempstead, Hitchin, Harpenden, Ware, Letchworth Garden City, Buntingford, and Shefford.

City	Problem Type	Report Time
Welwyn Garden City	Internet	1 day ago
Luton	Internet	2 days ago
Henlow	E-mail	3 days ago
Luton	Wi-fi	3 days ago
Hoddesdon	Internet	6 days ago
Stevenage	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  Martin Watson (@killawat) reported 39 seconds ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

• 
  Space (@nevans1986) reported 3 minutes ago from Meppershall, England

  @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

• 
  Alison Bannister (@curli) reported 4 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  Kyle Douglas Riley (@KyleRiley23) reported 5 minutes ago from Harpenden, England

  @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 6 minutes ago from Hemel Hempstead, England

  @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

• 
  Andrew Leggett (@derbynutter) reported 21 minutes ago from Litlington, England

  @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

• 
  Sam J Reynolds (@sammyjr1990) reported 22 minutes ago from Welwyn Garden City, England

  Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

• 
  Warren Edwards (@warrenedwards11) reported 23 minutes ago from Luton, England

  @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

• 
  robinhoodpub (@robinhood126sta) reported 24 minutes ago from St Albans, England

  @btbusinesscare signal issues @robinhood126sta #help

• 
  IAMSHARLIEANNE (@sharliesangel) reported 24 minutes ago from Clophill, England

  @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

• 
  Chris Roy (@chrisroy89) reported 25 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  ViBe Fitness (@VibeFitnessWare) reported 26 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Stuart Dunlop (@sdunlop) reported 29 minutes ago from Stevenage District, England

  @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

• 
  Christopher Smart (@Smartcasual86) reported 39 minutes ago from Welwyn Garden City, England

  @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

• 
  Chris Roy (@chrisroy89) reported 49 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Robert Beahan 😷 (@bobster76) reported 50 minutes ago from Hertfordshire, England

  @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

• 
  Agent Chadd (@A_Gent_Chadd) reported 50 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  DB (@wakefield1967) reported 51 minutes ago from Stondon, England

  @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

• 
  Gurs Sehmi (@GursSehmi) reported 53 minutes ago from Hertfordshire, England

  I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

• 
  Robert Beahan 😷 (@bobster76) reported 56 minutes ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JAH (@JAH59) reported 4 minutes ago

  @bt_uk I want to make a complaint

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 4 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Barbara Starkey (@brassbubs) reported 6 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  Emma Holmes (@emmapenelope) reported 11 minutes ago

  @bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.

• 
  Brian Waters (@BDubleYou) reported 12 minutes ago

  @Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...

• 
  Christopher Rowe (@KernowChris) reported 14 minutes ago

  @bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.

• 
  Andy250 (@Ministryofmess) reported 16 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  Shelley Squire (@badshelley) reported 16 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Paul Williams (@DonPauleone1987) reported 17 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Bilal Ahmed (@Bilalahmadjj) reported 21 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup