BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: St Albans, Luton, Hitchin, Welwyn Garden City, Harpenden, Henlow, Stevenage, Hemel Hempstead, Letchworth Garden City, Hertford, Hatfield and Shefford.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| Luton |
Internet | |
| Hitchin |
Internet | |
| Hitchin |
Internet | |
| Luton |
Internet | |
| Welwyn Garden City |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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((Chocolate Lab and huge bay horse))
(@ness_noodle) reported
@bt_uk Could you please send me a dm with the email address of the Customer Services Director. You are still trying to charge me for a property I left 14 months ago and took 3 months of DD you shouldn't have taken. I will take you to court to get it back if necessary
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👻🦙Kitty Crossfire🦋👻
(@KittyCrossfire) reported
@bt_uk I'm away from home at the moment if any issues with it when i return I'll let you know.
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Ajaib Hussain
(@AjaibHussain) reported
@kqbrain @virginmedia @bt_uk I also noticed a significant drop in VM broadband services recently in Medway . VM can easy text if services are down or being repaired in the area PROCTIVELY but they rather do Sales calls !! Don’t know BT and how good their services are in reality but worth checking.
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HonestArsenalFan
(@HonestArsenalF1) reported
@kukuandchips @btsport Lol true, @btsport is so poor I can't wait till they lose coverage rights and their mostly crap commentaries for football 😴😴
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Peter Dutton
(@lovemylifelucky) reported
@bt_uk hi BT, your company seems to have a curious approach to customer retention. My contract is up in March. I rang today to inform of my intention to move to another fibre provider. Your value team don't want to talk to me as it's "too early" plus ca change. Au Revoir.
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Julie Grabham
(@JGHRSolutions) reported
@bt_uk Disappointing customer service skills. I am paying BT for a service which you are not supplying
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Nat
(@Fatberts) reported
@bt_uk my broadband has been off for a month . No updates . Keep getting cut off the phone . Live chat useless . Someone needs to take ownership of the issue . I don’t have time to keep chasing you
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Baz Rees
(@BazRees) reported
@bt_uk Yes thank you. Seems to have been some kind of outage - lots of people reporting the same on-line.
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Damian Lacey
(@CardinalLacey) reported
@bt_uk waiting for BT to reconnect my internet. Without service since August when they let sky seize my line. I have waited in for 4 none existent engineer visits. Can't complete my university studies. Shocking customer service. Won't be staying with you once it's sorted
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Tasha Stanwick
(@tashastanwick) reported
@bt_uk hi, is there anywhere I can get help with on an issue with the BT smart controls app for a baby monitor? Thanks