BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Hitchin, Henlow, Royston, Stevenage, Welwyn, Shefford, Letchworth Garden City, Welwyn Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Hitchin |
Internet | |
| Luton |
Wi-fi | |
| Henlow |
Internet | |
| Luton |
Wi-fi | |
| Royston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Gray
(@Dan_Gray) reported
@btsportfootball @btsport No BT Sport app on the LG store for the TV, and it won't let me cast from macbook to tv because you banned it. Why do I pay for you instead of just using another service?
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Tom Holland
(@Tomahol1) reported
Day 44 since my @bt_uk internet dropped. 5 missed resolution dates. £43.35 spent on no service. £352.80 owed in compensation. @WeAreOpenreach SSKMD MSO active for 98 days. #BT have not provided internet for 8% of my total broadband contract. #stilloffline
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T.A. Donnelly
(@TrevorDonnelly) reported
You have to admire the ***** of a company - @bt_uk - who fail to provide the promised service and then try to charge over £500 for cancelling! @WhichUK
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Houssam B
(@hbmansour13) reported
@bt_uk said they’ll give me a partial refund and as the device is out of warranty - in line with consumer law. So again, if you buy an @Apple product from an authorised retailer & it’s faulty after 1 year, you will have to pay for the repair & @Apple will do NOTHING to help 3/3
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DR
(@ulookingatmefu) reported
@bt_uk you have lost a customer today. Shocking price rises announced given people's circumstances at the moment. Pure greed and profiteering. Please tell me am I able to cancel now given the size of increases? Or do I need to wait till the end of my contract?
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Swarb#96 Racer Anglo/Italian 🇪🇺🇮🇹🇬🇧🏁🏁
(@SwarbRacer96) reported
@btsport Help me out here! BTSport App ipad won't access test match replay - error VC526 - all other content works. Test match works on phone but I want to watch on bigger screen. Everything reset, tried tethering to 4G nothing. I watch test cricket for the serenity....
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Buster Street
(@buzzy13) reported
@bt_uk I was advised to raise an official complaint which I agreed to, then was told I would have to wait for a letter within 54 days…. 3 hours later received an email stating my complaint was now closed.
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Houssam B
(@hbmansour13) reported
@bt_uk I did get in touch - I spoke to 2 people and they were cold and said we won’t do anything for you but offer a partial refund AFTER we’ve done our own tests. I have a report from @apple proving the manufacturer fault and no misuse or water damage identified. 1/2
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DR
(@ulookingatmefu) reported
@simplyjambo @bt_uk It is shocking. Pure greed and profiteering. I like you will cancel now if possible and if not then later.
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Chris Strickland
(@CD_Strickland) reported
@btsport @EE I can't watch your content now because you're systems think I'm outside the UK. I am unfortunately still in the UK. Please help