BT (British Telecom) outages and service status in Stevenage District, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage District, England

The most recent BT (British Telecom) outage reports came from the following cities: St Albans, Luton, Henlow, Hemel Hempstead, Hitchin, Stevenage, Harpenden, Ware, Letchworth Garden City, Buntingford, and Shefford.

City	Problem Type	Report Time
St Albans	Internet	1 day ago
Luton	Total Blackout	1 day ago
Henlow	Internet	2 days ago
Henlow	Internet	2 days ago
Luton	Internet	3 days ago
Luton	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  robinhoodpub (@robinhood126sta) reported 10 minutes ago from St Albans, England

  @btbusinesscare signal issues @robinhood126sta #help

• 
  Agent Chadd (@A_Gent_Chadd) reported 17 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 19 minutes ago from Stevenage District, England

  @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

• 
  Rob (@Whiskybob77) reported 22 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  Martin Watson (@killawat) reported 23 minutes ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

• 
  Jim (@MunkeyJim) reported 24 minutes ago from Broxbourne District, England

  Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

• 
  Tracy White (@tracifer1978) reported 26 minutes ago from Luton, England

  @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

• 
  Sarah Brigden (@tetleyteabird) reported 30 minutes ago from Hitchin, England

  @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

• 
  Martin Spooner (@spoonrmicroblog) reported 34 minutes ago from Luton, England

  @bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.

• 
  Stephen Elms (@sjelms) reported 39 minutes ago from Baldock, England

  @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

• 
  Gurs Sehmi (@GursSehmi) reported 40 minutes ago from Hertfordshire, England

  I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

• 
  Chris Roy (@chrisroy89) reported 46 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  IAMSHARLIEANNE (@sharliesangel) reported 46 minutes ago from Clophill, England

  @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

• 
  Alison Bannister (@curli) reported 49 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  Andrew Leggett (@derbynutter) reported 49 minutes ago from Litlington, England

  @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 52 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 53 minutes ago from Hemel Hempstead, England

  How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

• 
  Robert Beahan 😷 (@bobster76) reported 54 minutes ago from Hertfordshire, England

  @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 54 minutes ago from Hemel Hempstead, England

  @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

• 
  Martin Spooner (@spoonrmicroblog) reported 57 minutes ago from Luton, England

  @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugh Jones (@sansirio) reported 2 minutes ago

  @bt_uk I have order VOL013-1056903730240, kit has arrived & I've set it up. Service is due to start on 17/6 but I learn that I can use the app to start before, i.e. today? The order doesn't show in the app & if I search for order + post code it claims they're incorrect. Help🙏?

• 
  Bilal Ahmed (@Bilalahmadjj) reported 6 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  Scott Game (@scottie_game) reported 9 minutes ago

  @bt_uk is there currently an issue with broadband in MK7 8HF?

• 
  Kevin Fowler (@KevinF1311) reported 12 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

• 
  thisissaffers (@ThisisSaffers) reported 13 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  George Somerville (@geosomerville) reported 19 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  David Gray (@davidgraywrites) reported 20 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  Mark Haynes (@IQuitMuskspace) reported 24 minutes ago

  @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.

• 
  Vicki (@vcotton21) reported 25 minutes ago

  @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

• 
  Billy Kelly (@billykellyWWK) reported 25 minutes ago

  @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒