BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Hemel Hempstead, Hertford, Henlow, Hitchin, Broxbourne, Stevenage, Letchworth Garden City, St Albans, Royston, Welwyn and Shefford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Hemel Hempstead |
Total Blackout | |
| Hertford |
Internet | |
| Henlow |
Total Blackout | |
| Hitchin |
Internet | |
| Hemel Hempstead |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vikki Bradley
(@vikkibradley82) reported
Chores are done, TV sorted, Lewis new tv box installed, weather is crap, the roads are closed so I guess it’s feet up and college football time #CollegeFootball #btsport
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Daniel
(@D_P_Palmer1) reported
@bt_uk 1/2. can you tell me why your team hung up on me earlier? Whilst trying to find out how much money I was owed for the 44 days without service? I'm sure you'll say it just cut out, in which case why didn't somebody call me back? I'd been on hold for 45 minutes
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Olly Houldsworth
(@ollyhouldsworth) reported
@SkyHelpTeam do you bother to answer your phones or not? Can I arrange a call back. I don’t have time to just keep trying to get through for ages to resolve repeat issues. @bt_uk do you still buy people out of the end of contracts?Sky don’t seem to value customers of many years
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L🤍
(@lxrxyrose) reported
@bt_uk Wi-Fi has been down for over 24 hours now. Please when will this issue be fixed?
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Ian Jukes
(@ianjukes) reported
@bt_uk Hi Jordan. I will pick up after the weekend. I had time on Thursday to sort this, which is why I called your customer support then. It’s a shame the supervisor was too busy with meetings to speak to an actual customer. Thanks.
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Helen Ruggles
(@HelenRuggles3) reported
@bt_uk Bt you need to stop 2 men in resolution team to cover up the mess they have done there are supporting each other as ‘ mates I have disability rights to not be intimidated i but he constantly on me i an Frightened please stop this We just want investigation they are covering up
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Guy Tomlinson
(@TheOnlyBovice) reported
@bt_uk It’s busted, and your engineers don’t turn up to fix it. Don’t trust bt at all with your internet, they just let you down
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Megz ✨
(@artsngrafts) reported
@asphodelmoon @bt_uk That’s ridiculous!! Honestly, they’re the worst. We’ve had nothing but issues. I’ve been a loyal customer for years as well!
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Karen Brennan
(@aunty911) reported
@bt_uk No good really. I have logged a complaint with Ofcom now. Think we will be parting company. I cant trust a company that blantantly lies. But no one seems to want to help. Also what happens to the lying salesman? The stress and no land.line for 3 weeks is unexceptable
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Norfolk Woodburners
(@heatnorfolk) reported
@bt_uk What is happening with the internet service in PE32 area please. Been dreadful for over a week now, slow and keeps cutting in and out