BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Hitchin, Stevenage, Welwyn, Shefford, Henlow, Letchworth Garden City, Welwyn Garden City, Hertford and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
||
| Hitchin |
Total Blackout | |
| Luton |
Internet | |
| Luton |
Internet | |
| Stevenage |
Wi-fi | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Jim
(@MunkeyJim) reported
from
Broxbourne District, England
Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
@glenoglaza1 @btsport definitely have the worst commentators and summarisers. The commentator tonight regularly gets players wrong and tries to bluff his way out of it hoping nobody has noticed .....
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Freddie
(@CryptoFred8) reported
@bt_uk Fibre has been down all day, I ring your customer service line to be chinned off with an automated text service, which charges me to text which I think takes the p#ss. Why haven't you given an update? Takes the Micheal seeing your advert on TV claiming backed up by EE...
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Griff on Twitt
(@ShaunGr62736190) reported
@bt_uk Hi, it's the BT Diagnostics bot here. We've received your request for one of our agents to call you back. Unfortunately our text service is now closed, but don't worry, if you text ADVISOR during our opening hours of 8:00 AM until 9:00 PM. then we will aim to call you within 20
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Doug
(@Dowapr) reported
@jubbsxx @bt_uk You still may have a problem as BT may well be involved.. We did and it took four weeks to get the work done.
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LadyinRed
(@lircinema) reported
@bt_uk morning seems we have been disconnected on DM before the problem was resolved, I’m not sure giving me a fix you think will work and then closing the problem down before I reply works? Or are you still trying to resolve the problem?
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Kris Parker
(@Kristofle1983) reported
Phoned up @btsport told them I was struggling to afford it so they put my bill down to stop me cancelling. Now they have shoved it back up with out telling me. Lovely service.
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Chrissy Gunnell
(@Khrissy6unnell) reported
Dear @bt_uk @btsportfootball @btsport please please please tell me what the difference between channel 433 & 465. They R both BTSport Ultimate channels but try as much as I can I can not find out why there is 2 and what the differences R. PLEASE PLEASE PLEASE help! Many thanks.
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Monk
(@Monk75101469) reported
@bt_uk I am now more than disgusted with BT. My mums new digital phone service is still not operational after over 1 week. They refuse to send an engineer. She is a vulnerable 83 year old lady @MartinSLewis
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Jas Isaksson
(@exiledswede89) reported
@bt_uk Hi BT! My ex has his broadband account in my name. I am outside the UK and your CS team will not help me because I am not using the phone number attached to the account. I am a domestic abuse survivor & would rather not have to deal with my abuser directly.
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Niamh ⁷
(@niamh_y_l) reported
@bt_uk Followed the steps about sending help then landline number, nothing has been done about the issue. Landline and Broadband has been down now for 24+ hours. Unable to do work.
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Sarah price
(@Sarahpr53090920) reported
@bt_uk Really?! Then explain to my why my Nan of 73 years widowed has been waiting over 5 weeks for a phone line! And had the complete run around from BT….. shocking/ non existent customer service!!!!!