BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Colney Heath, Hemel Hempstead, Stevenage, Welwyn, St Albans, Hitchin, Hatfield, Ware, Harpenden, Welwyn Garden City, East Hyde, Letchworth Garden City, Royston and Buntingford.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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david marney (@shaydavefall) reported from Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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Martin Watson (@killawat) reported from Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Stephen Elms (@sjelms) reported from Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Martin Spooner (@spoonrmicroblog) reported from Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Gurs Sehmi (@GursSehmi) reported from Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England
@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Alison Bannister (@curli) reported from Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Philip Krajewski (@phil_k92) reported from Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Andrew Leggett (@derbynutter) reported from Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Warren Edwards (@warrenedwards11) reported from Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Martin Spooner (@spoonrmicroblog) reported from Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England
@bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?
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Ian Kenealy (@ianjk23) reported from Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Alistair Burns (@gashead) reported from St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anshuman Nandy (@Nandy_Anshuman) reported
@btsport Apps and web, login is crashing and not allowing to view the channels. Missing important moments if the game, what's wrong at your side? Happening since 8:15am.
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Jo Ilott (@Jo_Ilott) reported
@bt_uk Will DM you now about issues with Booster Disc - USELESS disc more like.
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J Chadwick (@Jessica74194267) reported
@ClintHWalker @bt_uk Yep same here. Tried to chat with an agent using my mobile data as BT Broadband down too and they can’t access anything either. They said fix time 2 hours but who knows??
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Robert (@RobertClayo1984) reported
@bt_uk what a poor company this I want somebody’s to get back to me today!!
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V1nny (@Uinseann13) reported
@bt_uk have an order placed with you. Can't access the app as its saying you hold no account for me! I was able to access this yesterday! Not a great start, should I cancel and stay with virgin?
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Samantha Bentley (@TheBadBentley) reported
Hey @bt_uk why is your customer service so shocking?
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V1nny (@Uinseann13) reported
@bt_uk Says no account linked. I was able to sign in yesterday! I'm supposed to be getting installed on 14/02 now I don't know what's going on!
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Siobhan (@AstroLarvitar) reported
@bt_uk Is this the same for a business account because I use a bill paying service for broadband
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laura Guyatt (@lauraGuyatt1) reported
@bt_uk Is there a problem with your website and app? I’ve just tried to log in and neither is recognising my details?
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Tom Daniel (@tom_danielmcfc) reported
@bt_uk is there a fibre problem in the WF4 area in Wakefield? Trying to work from home but having serious connection issues.