BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hitchin, Hemel Hempstead, Luton, Stotfold, Hoddesdon, Henlow, Hertford, Harpenden, Welwyn Garden City, St Albans and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Stotfold |
Phone | |
| Hitchin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Jim
(@MunkeyJim) reported
from
Broxbourne District, England
Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Wallop
(@hwallop) reported
I should add that I’m with @bt_uk. And – apart from high BT prices – I find them v reliable. (Unfashionable view, possibly). Would be reluctant to leave BT to end up with poor service/unreliable connection.
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Spy Blog 🇬🇧
(@spyblog) reported
@LazyCraigy @bt_uk @webs Tried a few tricks like writing down the web URL "I can't type with just one hand" , asking about the BT supplied anti-virus software & hinting I was using a Macintosh (you could hear their contempt for my apparent lack of technical skill). The #scammers rang off after 15 minutes
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charlie
(@charliejl97) reported
@bt_uk hi there, I’ve DM’d you about a phone appointment, spoke with staff last week and changed it from tomorrow to Wednesday but still had no confirmation it’s been changed and I’m getting worried, please help!
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xFlezn
(@xFlezn) reported
@bt_uk Your wifi is down, every single night for the past 2 weeks.
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Craig
(@LazyCraigy) reported
@spyblog @bt_uk @webs i love those guys. i always earnestly say i am following their instructions to allow access to my computer to fix the fault. minutes pass and they eventually lose their heads. that's 10 minutes they aren;t scamming someone else.
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No Offenc
(@Jomcfall97) reported
@bt_uk If I got him to get in touch with the details he has (name, address, phone no, NI no and BT account no) would he be able to cancel what he's on currently and then just set up a new account for BT Home Essentials? It's just he's 89 years old and gets pension credit
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Angela
(@mesherange) reported
Anyone sick of paying @bt_uk for a sub standard service! 82 year old stroke victim (my father) left without connection since June 1st and therefore unable to use his care line! Vital piece of equipment for him.
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Bob the biostatistician ⚒
(@bosicle17) reported
@bt_uk Hi BT, to say I think your customer service is awful. Purchased a whole home set of discs, one is broken & your customer service stated that you don't support anything purchased on eBay. So as manufacturer, you don't offer any support for new items. Won't purchase BT again
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Martin
(@MartFromUpNorth) reported
1. So I recently made a bad decision and I switched to @bt_uk as a new customer from my previous provider who I'd been with for 10+ years. When I planned on moving to BT I thought it would be simple as all I wanted to do was switch my landline and broadband over.
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
@bt_uk Some have service back today who live near me - I haven’t