BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: St Albans, Harpenden, Luton, Welwyn, Hertford, Hemel Hempstead, Stevenage, Letchworth Garden City, Buntingford, Clifton, Royston and East Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Phone | |
| Harpenden |
Phone | |
| Luton |
Internet | |
| Welwyn |
TV | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Flett
(@ianflett) reported
@bt_uk Hi, I got through on Friday after 30mins, I did get an apology for issues on Friday morning but unfortunately I decided to cancel by TV package as I didn’t feel the offers were good for a long-standing customer. I’m considering my options now. Thanks for following up tonight 👏.
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Terry Kearney
(@thegooch1991) reported
@btsport will you's please stop with adverts during the ufc card cutting out replays for adverts, service is getting beyond a joke
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Charlie C
(@JustCharlieee) reported
@bt_uk please help - grandparents in their 80’s haven’t had use of their telephone for nearly 10 days as there is a problem with the line. We’ve been waiting for an engineer for 3 days. Everytime we phone or live chat we are told different stories. How can we get this resolved?
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Pickled Tiger 🐯
(@PickledTiger_) reported
So @bt_uk, what's the point of opening a complaint regarding your inability to follow a simple request, being told I would get called within 2 days, not getting called then you just closing the complaint and deciding its been resolved if you've done **** all to resolve it
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Jen Harrison
(@JenHarr20295953) reported
@bt_uk another day and still no resolution, no ownership, no empathy, no active listening.disgraecful and disgusting
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Emmah 愛
(@Emmahnyrah) reported
@ltarsenal @btsport We got lucky, proper defending from Tomiyasu, White and Gabriel made us look decent and Ramsdale was Red Hot. We where slow going forward and ESR hasn't learned a thing releasing the ball on time. 7/10 performance.
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Kevin Blackwood
(@kevingen) reported
@btsport WTF!! CAN YOU SORT YOUR CUTS AND EDITS OUT ON THE UFC!! DON'T CUT TO ADS RIGHT IN THE MIDDLE OF A REPLY OF THE BIGGEST FIGHT ON THE CARD!!! FKN AMATEUR
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Violet Jones 🎨
(@ViolettaPJones) reported
Seriously??? @btsport the quality of your service is more than questionable. I have to watch the UFC 267 on my phone cos when trying to stream it on TV it shows VC549 error. #UFC267
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Violet Jones 🎨
(@ViolettaPJones) reported
@Henrikaau @btsport Islam was so fast. I felt bad for Dan ****** as he had absolutely no time to show off what's he made of.
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Jen Harrison
(@JenHarr20295953) reported
@bt_uk Nope it's STILL NOT RESOLVED. ABSPLUTE JOKE. 2 HOURS ON CALLS NO RESOLUTION