BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hemel Hempstead, Luton, Stotfold, Hitchin, Hoddesdon, Henlow, Hertford, Harpenden, Welwyn Garden City, St Albans and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Stotfold |
Phone | |
| Hitchin |
Wi-fi | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
-
Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
-
Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
-
chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
-
robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
-
Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
-
Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
-
Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
-
DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
-
Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
-
Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
-
Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
-
Richard Barker
(@penfoldholes) reported
from
Shefford, England
@TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...
-
Richard Barker
(@penfoldholes) reported
from
Shefford, England
@glenoglaza1 @btsport definitely have the worst commentators and summarisers. The commentator tonight regularly gets players wrong and tries to bluff his way out of it hoping nobody has noticed .....
-
ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
-
Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
-
Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
-
Richard Barker
(@penfoldholes) reported
from
Shefford, England
This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!
-
Richard Barker
(@penfoldholes) reported
from
Shefford, England
@boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports
-
Jim
(@MunkeyJim) reported
from
Broxbourne District, England
Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball
-
Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
peter mccarthy
(@1charityboy) reported
@BTCare what a joke your customer service has become. On hold for 19 mins then you cut me off. Incompetence seems to run through every department. This is the 3rd time I have had to contact you regarding my account due to staff not carrying out what they stated they would do.
-
Tina Mac
(@TinaMcKay_) reported
@bt_uk Yes we did. It's an absolute mess. Awaiting calls that never come and engineers saying they've been when they haven't. The disruption has been ridiculous considering I work from home. Is there any point in DMing you? I doubt it would achieve anything at this stage. Fuming.
-
Katie
(@katie26x) reported
@bt_uk Be very very careful when taking out an account with BT, or avoid if you can. the worst customer services I have ever come across and have kept an account open for over 3 years which they told me had been closed at the time wrongfully and negatively effecting my credit!
-
Dean Clark
(@rubycdean) reported
@bt_uk you have no idea how to ever be honest, you just tell lie after lie after lie. I will be calling again today to cancel my whole contract and leaving you for good I've had enough this time. I can't deal woth this anymore. #nevertrustbtuk
-
Kay lion
(@KaylionKay) reported
@bt_uk I'm tweeting from my phone but you've cost me half a days pay because I have no wifi even though it was supposed to arrive yesterday. I need wifi for my job before you ask me to hotspot or something stupid like that. What you going to do about it?
-
James Martin
(@Jim_Lancashire) reported
@TinaMcKay_ @bt_uk Had no end of problems with them a few years ago (as a homeworker), Indian call centre script reading responses and failures to resolve line fault. Moved to Pulse8 Broadband who have great cust service and not too expensive, wouldn't use anyone else now 👍
-
Saffilicious
(@SaffiliciousBlu) reported
@bt_uk you have continued our contract when we cancelled well within the notification period and taken money from our account. Please tell me why and how I can make a complaint as its a nightmare trying to contact you through normal channels.
-
Tina Mac
(@TinaMcKay_) reported
@bt_uk They're useless. They've sent engineers to our old address and now seem unable to get another job raised asap due to address issues. Farcical.
-
Roland Paterson
(@RolandPaterson) reported
@bt_uk how do I cancel my account? Cannot do online and now endlessly on hold.
-
Warren
(@Heronman68) reported
No contact from @bt_uk despite no #broadband & if you search their website long enough you find: “We're sorry about the problem.Reported:Mon 28/03/2022 at 22:26 Estimated fix time: Sorry we can't provide a fix date at the moment” It’s now Friday 1 April #crapcustomerservice #BT