BT (British Telecom)

BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stevenage District, Hertfordshire, England 01/18/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Welwyn, Luton, Shefford, Henlow, Stevenage, Letchworth Garden City, Welwyn Garden City, Hertford, Hemel Hempstead and Hitchin.

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City Problem Type Report Time
United KingdomWelwyn Total Blackout
United KingdomLuton TV
United KingdomShefford Internet
United KingdomHenlow Wi-fi
United KingdomShefford Internet
United KingdomStevenage Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • MunkeyJim Jim (@MunkeyJim) reported from Broxbourne District, England

    Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @glenoglaza1 @btsport definitely have the worst commentators and summarisers. The commentator tonight regularly gets players wrong and tries to bluff his way out of it hoping nobody has noticed .....

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sehmmmmmm SEH (@Sehmmmmmm) reported

    @Tonysmini @bt_uk Hi Tony. Thanks. The exchange area is the same. She was going to stay with Utility Warehouse (now Shell). They told me, even staying with them, a new number would be required. That it would create broadband, & even mobile, problems down the line...? PhoneCoOp says its possible.

  • mf_lfc M x (@mf_lfc) reported

    @bt_uk Our broadband keeps going off, did the same last night at exactly the same time yet the website says there's no known issues. What's going on?

  • sar0dev Sarah Devlin (@sar0dev) reported

    @bt_uk how do I report a fault when line is down?

  • po29 Paul Oxley (@po29) reported

    @bt_uk I have been promised a replacement for my broken router twice now in the last week. First it it wasn't ordered properly. Second one still hasn't arrived. Think this is grounds for leaving my contract early!! Awful service.

  • antonwiltshire Anthony Wiltshire (@antonwiltshire) reported

    @bt_uk my wireless box keeps flashing orange please help.

  • po29 Paul Oxley (@po29) reported

    @bt_uk I think I can if I have a recurring fault and you’re not rectifying it. You’re failing your end of a contract. I haven’t even been sent any confirmation emails. Dreadful service.

  • Jules_Clarke Rouge Noir (oooo---) (@Jules_Clarke) reported

    @bt_uk it says no known issues , only my hub has been blipping on and off since just before three pm

  • Fuzzzbucket Mal Rob (@Fuzzzbucket) reported

    @bt_uk Hi, my mum's been without telephone and Internet now for four days. She's elderly and lives on her own in the country with no immediate neighbours. She's had no response since reporting the fault. Could you help and let me know what's happening please?

  • borpin Brian Orpin (@borpin) reported

    @bt_uk I have today complained to @ASA_UK that the word "unbreakable" is misleading for 2 reasons. 1. The addition of a 4G router makes no difference to the working of the Wi-Fi. 2. Unbreakable says it will never stop. You cannot guarantee that. Robust, resilient yes. Unbreakable no.

  • leonthemod Leon White (@leonthemod) reported

    Any chance of you sorting my broadband out anytime soon @bt_uk only had to put up with it running crap for about 10 weeks now. Then you arrange for a engineer to come out twice and they fail to show up both times!! #rubbish