BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Henlow, Stevenage, Luton, Hertford, Hemel Hempstead, Hitchin, Stotfold and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow |
Internet | |
| Stevenage |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Hertford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Abbott 🏁 🇪🇺
(@TCNAndrew) reported
@ShortAxle @bt_uk How are your tethering options via a mobile phone? I don't profess to offer a solution but curious as to how you are managing.
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Stacey Butlin
(@StaceyEBx) reported
@btbusinesscare Again after being advised my complaint was resolved, the problem has resurfaced and you are billing for an account which should be closed. I have emailed Stephanie Agolini twice and had no response about this. Customer service is as bad as ever BT!. Sort it out!!.
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kevin spinks
(@kevinspinks1) reported
@bt_uk Absolute con internet down Thursday . ‘We will send you a hub’. - no you didn’t. Internet down again today ‘we will you send a hub’. Probably haven’t. Why not just have better infrastructure? Engineer not here until Tuesday! Not very good promise! Misleading advertising!
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Brent Lamb
(@BrentLamb8) reported
@btsport Well, are you going to help me solve the problem or not??
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Sarah Betenson
(@BetensonSarah) reported
@bt_uk ..fast forward 2 weeks later...BAILIFFS! Chasing me for over £500!!!!!!! So much for reminders and not affecting my credit rating!! Absolutely APPALLING! Sick to my stomach in worry about debt and once again very little consideration or support 1/9
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Sarah Betenson
(@BetensonSarah) reported
@bt_uk ..call back, can this be removed. No! Not until 14 day cooling period is over on new account! This will affect my credit rating. Customer service says no, we’ll send a few reminders before it gets to that...can it get extended so it’s past the cooling period? No! 1/6
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Mark 🙂
(@markstain1983) reported
@BTCare your internet speed in lagenhoe is ******* unless fix the ******* thing
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Rach
(@Chica_SLTD) reported
Hey @bt_uk my broadband is flashing purple, I’ve checked the app and it says there are no issues, I’ve reset the hub and no change. Anything else I can do?
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Rach
(@Chica_SLTD) reported
@bt_uk Hey I’ve done that but it’s still not working, anything else I can do?
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Dan Johnson
(@DanieIJohnson_) reported
@BenJone89390755 @btsport @BTSportBoxing Fury’s never defended a world title, clings onto the ‘Lineal title’ & now he’s tricked his fan base into thinking he wanted the AJ fight. ‘The people’s champion’ 🤡.