BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hertford, Hemel Hempstead, Hitchin, Luton, Stotfold, Hoddesdon, Henlow, Harpenden and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Hertford |
Internet | |
| Hemel Hempstead |
Internet | |
| Hitchin |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@smart4ease) reported
@bt_uk So your call centre is only open when It’s night where I am! This is BULLSHIT!! I’ll cancel the DD and if any DDs have come out I will ask the bank to reclaim them on my behalf
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Paul
(@smart4ease) reported
@bt_uk APOLOGISE!!!!!! What is the SOLUTION I CANT CALL YOUR CALL CENTRE give me a solution please
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🐝tracey snelling 🐝
(@traceyk9) reported
@bt_uk we have full fibre broadband and digital phone with you on Tuesday it went down.I reported it & was told as part of the stay connected guarantee a mini hub was being sent out & would be here Wednesday. It never arrived.We were without connection for nearly 24hrs
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk On Tuesday I spoke with Teri Ann Howard and felt as I was getting somewhere unfortunately I have had no response from Ms Howard or a member of her team since then, possibly Ms Howard has been dismissed for showing a level of competence that shows the rest of you in a poor light
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Chris Floyd
(@chrisfloyduk) reported
@bt_uk I have been trying to get broadband connected at my flat in NW10 since March. There have been 3 separate orders now - each time it’s cancelled and we start again. Each time an engineer is supposed to come but never does. I’m at a loss as to why. Can anyone help?
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Paul
(@smart4ease) reported
@bt_uk Royal Mail still can’t deliver my router service been up and running since 1st august how do I cancel and get my money back… @RoyalMailHelp are absolutely **** on redelivery. I’ve paid £39 for your BT Wi-Fi hotspot too because of this!
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northumbrian_
(@northumbrian_) reported
I am absolutely disgusted with @bt_uk and @btsport My father died just over three weeks ago and when my Mam rang up to cancel the BT sport subscription they said there is a £359 cancellation fee. She is now down to one pension, money is tight. #btsport #disgusted
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk If you decide you DO want to help then please arrange a phone call from someone with the authority to resolve problems, otherwise I willgo through the CEO route, your choice
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Gwillym Watkins 🇹🇹
(@GwillWatkins) reported
@WeAreOpenreach why have I been quoted £32,000 to install full fibre to our house?? Absolute bonkers… and no correspondence when this survey was done, or how this cost was calculated. Just a call from @bt_uk to ask if I want to proceed or cancel@our order. What happens now?