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BT (British Telecom)

BT (British Telecom) Outage Report in Stevenage District, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Stevenage District, England

The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Henlow, Hitchin, St Albans, Luton, Arlesey, Hemel Hempstead, Hertford, Broxbourne, and Letchworth Garden City.

CityProblem TypeReport Time
Stevenage Internet 2 days ago
Henlow Internet 3 days ago
Hitchin Internet 3 days ago
St Albans Wi-fi 3 days ago
Luton Internet 7 days ago
Hitchin Phone 8 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • Smartcasual86
    Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • KyleRiley23
    Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • nevans1986
    Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • VibeFitnessWare
    ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • sjelms
    Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • rsborrett
    Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • Whiskybob77
    Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • Smartcasual86
    Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • curli
    Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • bobster76
    Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • derbynutter
    Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • bobster76
    Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • Clarko2000
    Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • gashead
    Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • tracifer1978
    Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OliviaAnko
    Cuthbert the Caterpillar (@OliviaAnko) reported

    @bt_uk After being told the hybrid couldn't be installed I was supposed to receive a regular router in the meantime which either never arrived or was never sent.

  • TerryvsMartina
    declan byrne (@TerryvsMartina) reported

    I would love to see @Mdawg1bright get a goal in this @ChelseaFCW game class player Also the game is on @btsport not a bad game

  • StickToYoFurey
    Callum Furey (@StickToYoFurey) reported

    @bt_uk I know, it’s just frustrating as I’ve had connection speed issues for a while and thought that would solve it for me

  • RantieBint
    Kirsten (@RantieBint) reported

    @bt_uk Trouble placing an order

  • TherealJMShaw
    John Michael Shaw (@TherealJMShaw) reported

    @bt_uk 1/2 So in Jan having waited 3 months to get fibre installed, then 10 mins before the deadline got a call saying they'd have to rebook it for 3 months time. Cancelled the entire service, turns out ive been getting charged since jan and cant dicuss bills without power of..

  • edujones14
    Ed Jones (@edujones14) reported

    @MartinBayfield @btsport @btdrawtheline While I’ve never targeted any individual for criticism or abuse I did used to post both positive and negative opinions on things. I made a conscious decision a couple of years back to keep the negative opinions to myself and only post positive messages. I can honestly say that...

  • Mwall99
    Mike Wall (@Mwall99) reported

    @bt_uk really upset that my 79 year mother has a fault on her phone line for the 2nd time in the last two weeks and has been told that it may take until next Friday to fix. This cannot be right as she is vulnerable and the phone provides a lifeline to the outside world 😡

  • ClaireLemmon
    Claire Lemmon (@ClaireLemmon) reported

    @bt_uk Have turned Call Guardian off and it seems it’s an issue with Caller ID function. Have reset base but it’s still not working. Caller ID is enabled on our account

  • CCsucksatGolf
    Colm (@CCsucksatGolf) reported

    @btsport there is an issue with your sound on the BT sport app on TV - 30 seconds behind, it’s a nightmare

  • TherealJMShaw
    John Michael Shaw (@TherealJMShaw) reported

    @bt_uk 2/2 Attorney evidence, even though im able to cancel the service without it. Now a woman with dementia is out £300+ because your representitives dont follow through with whats asked of them. What is happening over there? Absolute shambles.