BT (British Telecom)

BT (British Telecom) Outage Report in Standon, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Standon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Standon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Standon, Hertfordshire, England 05/14/2025 12:00

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Standon, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Saffron Walden, Stevenage, Welwyn, Welwyn Garden City, Harlow, Colney Heath, Bishops Stortford, Hatfield and Ware.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaffron Walden Internet
United KingdomStevenage Total Blackout
United KingdomWelwyn E-mail
United KingdomWelwyn Garden City Phone
United KingdomWelwyn Garden City Phone
United KingdomSaffron Walden Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Standon, England

Latest outage, problems and issue reports in Standon and nearby locations:

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

  • MunkeyJim Jim (@MunkeyJim) reported from Broxbourne District, England

    Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • _AndyDP Andy Phillips (@_AndyDP) reported from Bishop's Stortford, England

    @btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • underwaterryan Ryan Offord 🇺🇦 (@underwaterryan) reported

    @bt_uk That went in the bin after over 100 emails to get the service working. OK. Time for me to cancel the direct debit and go elsewhere.

  • welshelf13 Georgina Rowlands (@welshelf13) reported

    @bt_uk Just the live RAW that I seem to have issues with, Smackdown seems to be ok! Get the odd issue with others but when things run over the scheduled time or the channel changes. This time it just didn’t record but previously has said recording failed. Box is connected to the router

  • pjcs Peter John Cowling (@pjcs) reported

    @Dominiclangan @BTCare Hi Dom. Sad to hear you're still experiencing poor customer service from BT. We're BT customers and have good service throughout. Glad that you treat your customers with more respect than your experience with BT. Hope you get somewhere with them soon, or alternative supplier.

  • stewhi disco stew (@stewhi) reported

    @bt_uk hi, my BT Wi-Fi hub has gone down completely. No matter how many times I restart/turn off & on, it isn’t working whatsoever. The power light is constantly on orange with the broadband light flashing red. Ive text the diagnostics bot and its saying the network line is fine?

  • 2WB10 2WB (@2WB10) reported

    @bt_uk It’s not just my opinion no, it’s been the opinion of ofcom on many occasions. And no, I’m dealing with your ELC office but they’re just as useless. I’m quite tempted to screenshot and show some of the replies I’ve had from them. They’re comically bad.

  • bwaysara Beth (@bwaysara) reported

    @bt_uk Hi, I signed up for a broadband & phone contract with you but it's only showing broadband in the My Products section on the app. Also saying there's a problem with the incoming calls on my Digital Voice any updates on that?

  • ukbikeskills Tony Doyle ( Jedi ) (@ukbikeskills) reported

    @Dominiclangan @bt_uk I can't even get fibre .I'm only on outskirts of stevenage. Sucks

  • ShahnoorAli シャヌアー (@ShahnoorAli) reported

    @bt_uk what's seems to be the issue with internet being down in the M13 area?

  • 2WB10 2WB (@2WB10) reported

    @bt_uk @Uniteanation No you are not and BT customer service is just naff, god awful, non existent, scripted mundane nonsense it’s like speaking to bots if you can ever actually get to speak to someone.

  • stumbeline1987 Anotherkentishlasd (@stumbeline1987) reported

    If you ever consider using @bt_uk for internet- just don’t. Worst service from any company I’ve ever experienced, they just don’t care and won’t solve any issues. Almost a week without Internet now and they will not help, paying for non existent service #worstcompanyinuk