BT (British Telecom) Outage Report in Bishop's Stortford, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Bishop's Stortford, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Great Dunmow, Bishops Stortford, Buntingford, Saffron Walden and Hoddesdon.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Chris Roy (@chrisroy89) reported from Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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ViBe Fitness (@VibeFitnessWare) reported from Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Chris Roy (@chrisroy89) reported from Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Steve (@Britinfloridaus) reported from Cuffley, England
@bt_uk I would but the number was withheld. I am not a bt customer either.
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Rob (@Whiskybob77) reported from Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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@kingericy (@AgyEric) reported from Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Mark (@Mark_Hatten) reported from Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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Chris Roy (@chrisroy89) reported from Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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sue (@sooze74) reported from Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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steven lubke (@stevenlubke2) reported from Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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sue (@sooze74) reported from Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Alison Bannister (@curli) reported from Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Kim Boylett (@KBoylett) reported from Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Colin Johnson (@CGJ1973) reported from Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Ian Kenealy (@ianjk23) reported from Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Mark (@Mark_Hatten) reported from Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo Rodrigues (@ricardostory) reported
@bt_uk Very polite of you to reply on social media. For sure you will not sort it out. It's a recurrent problem. 26MB download speed before #Covid_19 and now under half with 2 working from home. @bt_uk is not the solution #Hitchin #herts
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CharlesGreig (@CharlesGreig) reported
@GymSim @bt_uk That doesn’t sound good. Very frustrating customer experience no doubt.
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Gymsim (@GymSim) reported
.@bt_uk I have no idea what is happening with BT at the moment. I had no idea trying to stay a loyal customer and renew my contract would cause so much stress. I've raised complaints and you have closed them as you only call during the day and leave no direct number!!!
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Sarah Lomax (@SarahLomax19) reported
@bt_uk We are with BT my partner is an engineer so we went with the employee discount and honestly the wifi is so terrible. We can't get signal at the back of the house and it is forever crashing on our smart TV at peak times to its awful :(
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Ell Presidente Elect (@elldivino) reported
@bt_uk So will I have internet and TV up and running tomorrow even if I don’t have the smart hub or TV box? You told me in an email last week that the equipment would arrive today.....very disappointing start of customer service from you.
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JCB (@Plsdoright) reported
@bt_uk Paid extra for ‘more reliable’ Wi-fi with @bt_uk but it keeps dropping out. Reported to BT and promised call back within 30 minutes. It is now over seven hours and heard nothing. Help desk as reliable as Wi-Fi!!! Advice please!
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Michael McNamara (@mfMcNamara) reported
@BTCare any chance of getting some help on the static IP addressing for a new circuit? Apparently circuit is all ready but I've only received a LAN IPv4 block and no WAN address.
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mia (@miadotx) reported
@bt_uk Had to cancel our first booking for setting up our broadband in a new house and now waiting for you to close that account to book again. Have been waiting over a week, still can’t rebook even though I’ve received an email saying the account has been closed?? 1/2
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Ell Presidente Elect (@elldivino) reported
@bt_uk So will the engineer come back to fit the smart hub etc? I really don’t think this is good enough to be honest. I am being charged from tomorrow. If I knew you would be this bad, I would never go with BT and gone with SKY instead, so how can this rectified for me? Reduce my bill?
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Owen (@iamSowen) reported
@bt_uk Switched to your provider. Equipment never arrived -now I have no internet. Called customer service’s twice. Both times on hold for 20 minutes after speaking to someone then disconnected TWICE Shockingly bad service ....Unprofessional.