Is BT (British Telecom) having an outage in Stansted Mountfitchet, Essex, England?

@BTCare FYI I’m getting more spam calls today from 08817506357 claiming to be from the BT call blocking department... when questioned about what the employees EIN was he put the phone down!

Bt sport app on ee doesnt work on my apple tv ee blaming bt sport and bt blaming ee for fucksake whats the point head + brickwall @btsport @EE #cancel

@btsport can someone get back to me regarding my bt sport app not working please

@btsport @EE can you help me my bt sport app doesnt show a picture only sound when i cast to my tv

@bt_uk @BTCare I’ve had two calls today from 01261397285 & 01361972465 claiming to be BT telling me that my internet is infected and I need to give them details to fix. Sounds like a #scam #nuisancecalls

So. I hear @btsport Are losing the @ufc? Well. That's my subscription cancelled then. Only reason I had bt sport. Poor show bt.

@BTCare Why on earth is our broadband situation still not sorted out? It’s the worst it’s ever been. We got a text saying ‘we haven’t found a network problem’. Then tell me why nothing is loading at all!!! I work from home most days - I need broadband. THIS IS NOT GOOD ENOUGH

@BTCare I have no idea. But we’ve had this broadband for almost 12 months now and it’s never been this slow.

@BTCare Then I have no idea why I pay so much money for a poor service!

@BTCare No not last week have had it a few months. But I'm on my 3rd smart hub already. As I'm sure t you are aware there is a problem where the hub refuses dns and gets caught in reboot loop. I have dropped 4 times in 2 weeks so far. :(

@powerportraits @PriskMark @BTCare @plusnethelp @Plusnet 2/2 There are 4 VLANS available for us to connect to but they are all “hot”. The new backhaul to the headend(s) should fix this. 3 VLANs should be good from 13th July and the final one from 17th. Perhaps BT could tell you which VLAN you are on?

@BTCare Yes, the link isn’t loading for me and I’ve been told to contact tech support. Terrible customer service so far - refusing to help because you don’t see an issue, but then stating something clearly is wrong as we don’t have LAN.

@powerportraits @BTCare @plusnethelp @Plusnet @PriskMark @Ofcom None of the providers want to take responsibility for selling services they can’t deliver. At least 2 no shows by BT Openreach (1 for me and 1 for @powerportraits ). The exchange went live 3 months ago for FTTC & it’s been broken from the start, but they still take orders

@BTCare @powerportraits @plusnethelp @Plusnet @PriskMark Plusnet provides my broadband. But @powerportraits in this conversation and many others are having the same issue with yourselves. It is BT Openreach who didn’t show today. All BT companies.

@BTCare Hi Lizzie, it’s the Hub5; yes, Wi-fi does seem to be an predominant issue

@PenelopeAdesign @bt_uk @btbusinesscare Hi Penelope. Having the same problems through. Non communication and miscommunication. Absolute joke. How you’re expected to run a business with such poor service. 17 minutes waiting up to now discussing there **** up again

@ShaunAmor @BTCare It’s standard for BT mate. Appalling customer service for new & existing. Ridiculous dog legs in processes between BT & Openreach. It’s always complicated & infuriating trying to get anything done with them

@BTCare Hi Elaine, I am on the phone, talking to brandon in Cardiff, who has told me no one has picked my case up, no one has done anything about the complaint I raised either, he has now told me that it will be at least another 5 days till anything is sorted which is unacceptable

Did not realise how expensive @btsport is!! Might have to cancel my subscription!!

Just spoken to Linda @BTCare @bt_uk in #Liverpool. At last, someone with a real sense for dealing with a grumpy customer who, until today, has received nothing but dreadful service. Thank you!

@BTCare Naturally I did the test socket, 🙄, I also remember an engineer ‘fixing’ the problem approx 18 months ago, by knocking my line out altogether for 2 weeks, and claiming the problem was rectified 😄😄

@BTCare I made a complaint but it is still not resolved. We had issues with broadband back in jan 18. BT decided to send engineer and has now charged us for this visit. Stating it was client equipment yet I still have the same euipqment. Engineer didn’t touch my equipment.

@BTCare No, was hung up on four times before someone would even look, information given completely sketchy, tech person has apparently passed it on and someone will contact me , no day or time given, asked to raise complaint as no manager available (VOL013-338736204644) Garry

@BTCare Based on where my socket has been installed the smart hub Wi-Fi signal doesn’t reach every room of the house