BT (British Telecom) Outage Report in Stansted Mountfitchet, Essex, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Bishops Stortford, Chelmsford, Ware, Royston, Great Dunmow, Buntingford, Saffron Walden and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| Bishops Stortford |
||
| Chelmsford |
Total Blackout | |
| Chelmsford |
Internet | |
| Ware |
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| Chelmsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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neil leverett
(@neil_lev_sport) reported
from
Steeple Bumpstead, England
Foden played half the match Glenn. Coufal hands down MOTM #btsport
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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bouncenyc
(@bouncenyc) reported
@bt_uk Also, why would I not send your crappie hubs back. They are useless as I have stated before. BT has no idea what they’re doing!!!!! BLOODY TERRIBLE (BT)
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JohnJ
(@john_17jackson) reported
@bt_uk been charged 4 times for BT sport this month. Please can you refund immediately? Currently on hold, and down £75.00..
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char
(@char48901565) reported
@bt_uk @btsport you’ve just attempted to take ANOTHER £25, luckily we’ve blocked the card! But that would have been £150 taken??!! Are you finance department actually trying to fix this? Because it appears not!
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James
(@James_ChronNTFC) reported
@bt_uk Hello, I've been charged four times for my monthly BT Sport bill this morning. Can't get through on the phone. Can you help please?
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char
(@char48901565) reported
@bt_uk You don’t need to “look into things” surely all your customer service advisors are aware of a company wide issue? Or are your managers that incompetent they don’t relay information to you?
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Alex Wells
(@AlexWel26513056) reported
@bt_uk stop taking money from my account!!! Please refund and fix immediately
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Siobhan Conway
(@SJConway91) reported
To check a broadband issue on @bt_uk you have to go online. If you then report that your broadband is down they send you online resources, including a YouTube video. Not sure how this works for people with limited access to data
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Amanda Chapman
(@Amanda_Chappo) reported
@btsport Disgusting taken 5 payments so far this morning instead if 1. Chat not working phone gets cut off if you can't get through. Get it sorted or u can pay my overdraft charges. @BBCNews @SkySportsNews
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Herethaw
(@Herethaw) reported
@bt_uk @Lewistoon91 Guys this isn't a possible issue. Your system is quite clearly charging per hour instead of per month. It's quite clearly a huge ******* issue. Shut your DD system down until you've figured out the problem. You're taking £100s from people!
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Charlie webb
(@chwebb1994) reported
@RossiterTHFC @btsport I spoke to @btsport this morning the first time round they didn’t help at all then 2 more payments came out and then decide to help and was told that it was happening to other people. Was told should have money back in next 5 working days