BT (British Telecom) Outage in Great Dunmow, Essex, England

@bt_uk Can I cancel my bt tv package

And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

@T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

@StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

@bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

@BTCare is there a problem with broadband tonight in CM27PZ

@btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

@btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

@BTCare hi. I have major issues with my broadband. It seems like someone has slammed me or somehow my isp has changed without my consent. I need to speak on the phone to someone technical ASAP please.

@jimbeglin Sorry! But we don’t see a sense of urgency whatsoever🙄Instead the usual slow pedantic predictable play #lfc where all opponents are always in front of the ball as happens so so many times🙈🙈🙈 #REDLIV @btsport #ynwa

@BTCare Yes, that they are sending a new router and it will arrive Monday. Internet went down overnight on Wednesday. I have BT the benefit of the doubt yesterday rang today and new router being sent out leaving me with no internet for 5 days. It’s just issue after issue after issue.

Bt sport app on ee doesnt work on my apple tv ee blaming bt sport and bt blaming ee for fucksake whats the point head + brickwall @btsport @EE #cancel

@btsport can someone get back to me regarding my bt sport app not working please

@btsport @EE can you help me my bt sport app doesnt show a picture only sound when i cast to my tv

@BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

So. I hear @btsport Are losing the @ufc? Well. That's my subscription cancelled then. Only reason I had bt sport. Poor show bt.

@BTCare Why on earth is our broadband situation still not sorted out? It’s the worst it’s ever been. We got a text saying ‘we haven’t found a network problem’. Then tell me why nothing is loading at all!!! I work from home most days - I need broadband. THIS IS NOT GOOD ENOUGH

@BTCare I have no idea. But we’ve had this broadband for almost 12 months now and it’s never been this slow.

@BTCare Then I have no idea why I pay so much money for a poor service!

@BTCare No not last week have had it a few months. But I'm on my 3rd smart hub already. As I'm sure t you are aware there is a problem where the hub refuses dns and gets caught in reboot loop. I have dropped 4 times in 2 weeks so far. :(

@bt_uk We were lied to in order to get us to sign up for BT broadband; BT are reneging on the promise of a £70 Amazon voucher. Despicably deceitful company, never again! Do not believe a word they say. Plus, BT’s Internal communication is pitiful.

The amount of booing that will probably be at tonight's @WWE Smackdown will be off the chart's, but go for it let them hear you, support the current roster that works their butts off everyday only to be pushed aside for part timers #WWE #SmackDown #wwesmackdown #btsport

@bt_uk Ur WiFi is shit yeno

@gogsmcintosh @bt_uk Cancel and sign up with a different email.

@bt_uk @newcastleguy48 Same with your hubs and the internet dropping out but you know......its my hub thats the problem not the fault on your line (even though your own engineers said theres a fault on the line) maybe i should pay a fraction of the m/cost and blame your computers see how that works!

@bt_uk @Michael75545709 I messaged yesterday but this still hasn’t been sorted! I’ve received a bill today and we are being charged for BT Sport even though I phoned to cancel it on 31st January and my order timeline confirms this. Please can you tell me who I need to contact to sort this out.

@bt_uk Have done so already. No reply. Told by BT customer services tonight to cancel direct debit, which I have done tonight.

@bt_uk You have left my father who is DISABLED ,unable to contact me because engineers keep getting booked and cancel. And you dont inform anyone. Hows that for customer service. And also, it's been 2 weeks or more and still no one calls to reassure. Or escalate.

@superthing @btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork @WWE @WWENXT BT blew off their own pants PPV feed for the Network feed themselves last night look at their pictures that was the version I watched with only a Live and WWE logos on the picture. BT hate their own coverage and know it's bad and rips people off.

@bt_uk please can you tell me why you’re integration with now tv has made the packages worse. Having spent in excessive 4 hours on the phone, staff promised to call back and never did. I have been informed I can’t have now tv hd and to get now tv I would lose all previous Chanel