BT (British Telecom) Outage Report in Great Dunmow, Essex, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Great Dunmow, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Great Dunmow, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Braintree, Witham, Chelmsford, Saffron Walden, Halstead, Harlow, Bishops Stortford and Chipping Ongar.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Great Dunmow, England
Latest outage, problems and issue reports in Great Dunmow and nearby locations:
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Colin Johnson (@CGJ1973) reported from Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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sue (@sooze74) reported from Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England
Foden played half the match Glenn. Coufal hands down MOTM #btsport
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@kingericy (@AgyEric) reported from Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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Jack Horrey (@JackHorrey) reported from Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Neil Wilson (@wilson_76) reported from Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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lee jones (@jonesy23) reported from Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England
@bt_uk Still having issues this is day 3 now
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Brian O'Keefe (@rider45) reported from Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Rowan Richards (@Therockstar111) reported from Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Gottapulse (@gottapulse) reported from Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England
@bt_uk Can I cancel my bt tv package
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England
@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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Darren (@howiesway) reported from Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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sue (@sooze74) reported from Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gwendolyn Muleya (@GwendolynMuleya) reported
@bt_uk I switched over to BT today and so far I have been on hold for more than 25 minutes and your chat help has been useless.
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Marc (@Stitchy_626T) reported
@bt_uk No point as you already have “tried” several times over the contract & you keep saying it’s fine or it’s my devices. Despite the daily line drop outs & constant traffic throttling. It will certainly help with my decision when it’s time to switch 😞
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Bill Chapman (@billchapman_) reported
@bt_uk Hi there, one of our cystic fibrosis nurses is trying to run virtual clinics but her bband stats are so bad it can’t support video calls. She is a BT customer but has been told there is no room in the box. Anything you can do would really help us as an NHS hospital. Thanks
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ReallyUgly007 (@craigan02916222) reported
@bt_uk Is that covered in the terms of service for the user?
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Anne Louise Jeune (@LouiseJeune) reported
@bt_uk I myself am with Sky. They have been absolutely superb... exemplary customer service and attention. I’m afraid that unless you can sort this today and stop fobbing mum off, the contract will be cancelled and a new one with Sky established.
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Sandjcleaning (@sandjcleaning) reported
@bt_uk Thank you but no help, can’t move date and can’t Book home tech expert, no point in offering Black Friday deals if they can’t be purchased. Extremely disappointed. #blackfriday #pointless
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SteveM (@Steve_M73) reported
Come on @bt_uk you're taking the p*** here. My broadband went off on Wednesday, the date to fix it is now next Wednesday. Is this acceptable? Shouldn't you be providing mobile routers or hurrying things up?
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Ronnie C (@RonnieChopra1) reported
@UreshP Pity it’s not on @SkyCricket - would think that with the two high profile teams playing they should be showing it. Perhaps should help #bt British Telecom’s beleaguered share price! #btsport
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Matt (@magicmattyy) reported
@bt_uk I am unable to find BT Sport app for Fire Kindle 10 HD? Could you help please? Thanks
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Gringo (@gringo1804) reported
@bt_uk I immediately contacted @bt_uk & was told my only options were to either cancel entire order or cancel TV package. Chose to cancel TV package but feel may have made wrong decision. How can I trust @bt_uk to get anything right?