BT (British Telecom) Outage Report in Great Dunmow, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Great Dunmow, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Great Dunmow, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Braintree, Saffron Walden and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Braintree |
Internet | |
| Saffron Walden |
Internet | |
| Chelmsford |
Phone | |
| Harlow |
Internet | |
| Chelmsford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Great Dunmow, England
Latest outage, problems and issue reports in Great Dunmow and nearby locations:
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Can I cancel my bt tv package
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James bartlett
(@Darkestfrost) reported
from
Braintree, England
@StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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James bartlett
(@Darkestfrost) reported
from
Braintree, England
@T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Still having issues this is day 3 now
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Carly Grandidge 💙
(@caggly) reported
@bt_uk We’ve already done this, to no avail. We will be contacting the ombudsman & continue to tweet CEOs/MDs, given the appalling lack of a speedy resolution
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Stephen H
(@stephen2876) reported
@bt_uk I don't trust the security of Direct Messages. Please answer via public tweet. If you don't know the answer or if don't know of any issues, please just say so.
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Kerri
(@Kerri_Powell) reported
Is there a worse company to deal with than @BT @btsport ? I doubt it. Ongoing issues. This is the 6th month in a row that I have had to contact you and the issue is STILL not resolved. 🤬🤬🤬🤬🤬🤬🤬🤬
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innesross
(@innesgross) reported
@bt_uk “we connect for good” well why don’t you stop with the meaningless slogans & get me connected. After 9 failed activations your 10th is due today. Not looking good. Embarrassing customer service to which you should be ashamed.
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Paul Brown
(@Paul_BSAFC1) reported
@bt_uk how do I contact you. Phone numbers on website not working and cannot access chat. Placed an order today and when I received details it is incorrect.
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Clare Handley
(@ClareHandley71) reported
@btbusinesscare 2/3. To add insult offered an EE dongle at an extra charge of £18.00 per month. Explained that EE signal is very weak and would not help as have to hang out of the window to receive a call on EE mobile. Told couldn’t help more as offered an alternative.
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Darrell fletcher
(@Fletchmeister81) reported
@EE well after 1 cube engineer and 2x @WeAreOpenreach im no closer to getting sorted wish i had never left @bt_uk at least there service was consistent im paying for 1gig full fibre and lucky to get 500mbps down and 50mbps thats half what i should be getting #ofcom
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Lesley
(@harps1212) reported
@bt_uk my 84 year old mother has been without a landline since 5th Sept. After numerous complaints I am sending this tweet as a last resort. Please Please Please can someone help fix this problem. Phones are a life line for older people.
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Rev Imogen Nay
(@Rev_Nay) reported
@bt_uk third day in a row on the phone waiting for existing fault to be fixed. Phone still not receiving calls. No dedicated complaint line.
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Raj
(@RajPedrag) reported
@btsport You can never trust everybody but you can trust my sources on Boooooom deliveries. @Tipster_Robin becomes the best.Thanks for the package mate