BT (British Telecom) Outage in Great Baddow, Essex, England

@wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

@btsport cancelling my service. This is shocking.

Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

@BTCare is there a problem with broadband tonight in CM27PZ

@btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

@btsport Martin Keown if Var is in then Arsenal never get the pen end off

@btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

In case anyone wishes to avoid the rude support team @bt_uk @btsport, and see if they have purchased #WilderFury, click 'BT Player' on your remote, and go to My Zone. Once in there, if you've purchased it, it'll show in 'My Rentals'. @lbkingston64

@BTCare hi. I have major issues with my broadband. It seems like someone has slammed me or somehow my isp has changed without my consent. I need to speak on the phone to someone technical ASAP please.

Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

No @WeAreOpenreach engineer today to sort my dad’s broadband out. More outright lies from @bt_uk @BTCare the worst customer service we’ve ever encountered. Well done. See you on @BBCWatchdog. They simply do not care if we stay or leave, just want the money. You should be ashamed

1, @BTCare Hi we left you in May because of your appalling customer service (or lack@of it) and now my father has gone back to you (against my wishes) to receive fibre broadband. Not only has he been told he can’t get fibre today (Unsure of the reason)

@BTCare I was told yesterday you would be in contact, then you advised it would be today after an engineer didn’t turn up last Friday. Still nothing! It’s ridiculous and not a good way to treat new customers!

@BTCare Yes, that they are sending a new router and it will arrive Monday. Internet went down overnight on Wednesday. I have BT the benefit of the doubt yesterday rang today and new router being sent out leaving me with no internet for 5 days. It’s just issue after issue after issue.

It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

@ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

@BTCare Any issues in the W1D London area with Broadband? No connection here?

@BTCare I have been given a complaint code and BT are coming back to me.

@BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

.@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

@FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

@BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

@revPACman @BTCare @Microsoft It’s exactly what I had. Have you been into settings? Our WiFi didn’t work this evening and it had slipped off our network again ... grrrr! Once I clicked back on it, it was OK.

@revPACman @BTCare I had the same for months. My son eventually did something and it works better now. It’s something to do with older technology. I just never knew when internet would come back. It seemed to help if I switched my mobile off though!

@btsport CRAP CRAP CRAP REF NEEDS TO BE SHOT COS 8 RIDER'S DONE SAME SHOULD BE EXCLUDED

@btsport CRAP CRAP CRAP

Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

@BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

@TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

@BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

@BTCare Don’t worry, I’m with Sky and they’re just as bad.

@btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

@btsport Looking at weather radar very poor weather conditions in malilla

@BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

@BTCare Why on earth is our broadband situation still not sorted out? It’s the worst it’s ever been. We got a text saying ‘we haven’t found a network problem’. Then tell me why nothing is loading at all!!! I work from home most days - I need broadband. THIS IS NOT GOOD ENOUGH

@BTCare I have no idea. But we’ve had this broadband for almost 12 months now and it’s never been this slow.

@BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

@BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

@Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

@BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

@bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

@BTCare Then I have no idea why I pay so much money for a poor service!

@BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

@BTCare No not last week have had it a few months. But I'm on my 3rd smart hub already. As I'm sure t you are aware there is a problem where the hub refuses dns and gets caught in reboot loop. I have dropped 4 times in 2 weeks so far. :(

@julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

@bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

@BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

@BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

We haven gotten a replacement for Fellaini n Herrera. That makes up 2 midfielders. If Pogba leaves, that's another midfielder which makes up 3 in total. We need a CB, RW n a Striker. That's 6 signings. 1 or 2 more signings is still a CRAP window. @markgoldbridge #MUFC #btsport

@BTCare why every time, at 2am, does my tv need a ‘youview’ update, so damn annoying. Nothing changes, but yet, at 2am, it needs an update, pffft.

@ImyYusuf @bt_uk All 084 & 087 numbers are premium rate with an additional Service Charge. BT continues to confuse their customers by including 0845 & 0870 numbers in some call plans, but only at certain times of the day or on certain days of the week.

@ImyYusuf @bt_uk Anyone with an 084 number can swap to the matching 034 number. Anyone with an 087 number can swap to the matching 037 number. Anyone needing a brand new 03 number can use an 030 number if they are a public service or charity, or use an 033 number for everyone else.

Dear @SkyHelpTeam we decided to cancel our TV & internet with you guys to save a buck or 2. We went with @bt_uk They have messed us about and we are super sorry we left you. Can you please take us back. We will never be bad again.

@suziperry Hey you, no more poorly Suzi. It was bad enough when you werent there to keep the btsport guys in check. Take it easy 👍🏻

@ultimateboxxer The judges r as shit as the MC 😂😂😂 @btsport have a word FFs

@xdolaantwins @NetflixUK @SkyUK @btsport @PremierSportsTV @WWE It's only going to get worse, especially as all the Marvel stuff is going to a new Disney streaming service.

@pammy77 I totally expected an even more crazy demand but hours queuing online to get a knock back but then all the ticket websites straight on with the premiership homes - it just smacked of a fix tbh - I’ll watch every game on sky & btsport so just means I’m not paying twice as per 😆

@bt_uk Yea. You’re the most expensive out there & your support is useless. I’ve just left. Never to return