BT (British Telecom) Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Southend-on-Sea, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Basildon, Chatham, South Benfleet, Rochester, Gillingham and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Basildon |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Chatham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Martin Harris
(@tommyharris57) reported
from
Great Wakering, England
@DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick💙
(@Nicjor15793) reported
@malongoman @BTGroup @bt_uk Yeah I'm about the same, 30 years plus. Renewed with em last year and it was more than if I was a new customer!..
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Cam
(@CameronHeald) reported
Really disappointed with the service from @bt_uk. Unhelpful and taking money for services not being used after contract has expired. Even doubling the charge after the agreed term. Disgraceful!
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karen
(@rossini75) reported
@bt_uk I am awaiting for a service engineer to update my broadband, this was booked for Tuesday 19th January 1-3pm. Order reference VOL013-552324350380
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Paul Copestake
(@PaulCopestake) reported
@SkyHelpTeam @bt_uk I’m about to lose internet tomorrow because BT didn’t tell me in advance my new broadband wouldn’t be connected today, and Sky can’t stop my cancellation tomorrow without BT telling them. #help
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S A
(@KernowBeachBum) reported
Heeeeeey @SkyUK and @bt_uk, stop refusing ppl what they ask to buy and trying to upsell to fibre. My property can’t get it and you refusing to accept just lost a customer. Hey @TalkTalk, thanks for just accepting what I said and selling me what I asked for 👍🏻👍🏻👍🏻
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David Cox
(@CllrDavidCox) reported
Govt turned down free/cheap broadband 4 thousands of disadvantaged families. Broadband giant @bt_uk offered basic connections to allow children #onlinelearning BT gave free wifi vouchers to the Govt but the Depart4Ed ‘struggled to distribute them effectively’ and returned them!
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Mother
(@YourMotherSaysU) reported
@RivieraTrust @ShiphayAcademy @bt_uk don't do service. Just put up with it. After all, the only competition is #Branson
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Paul Newell
(@garsynewell1) reported
@Yorkydavy @bt_uk Same issue here. Engineer due today between 9:00 - 11:00 nobody turned up. Helpline say no engineer visits due to Covid, no phone call, no e-mail, nothing on the website or on my order online.
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Widdy
(@StuartWiddowson) reported
@bt_uk @xRelentless7x I’m with another supplier but BT OpenReach can’t even run a proper speed from the box across the road to my property. Don’t think leaving BT will end your problems, because they can’t deliver their products to third parties.
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RJ Shook
(@rjshook) reported
Hey @bt_uk why are you unable to stop the crank calls I get claiming to be BT internet support from offshore call centres that want to fix my router and scam me? I get several a week. Make it stop!