BT (British Telecom) Outage Report in Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Southend-on-Sea, England
The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Basildon, Wickford, Southend-on-Sea, Rochester, Southminster, Rayleigh and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Wi-fi | |
| Basildon |
Internet | |
| Wickford |
Internet | |
| Southend-on-Sea |
Internet | |
| Rochester |
Wi-fi | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Chris Fitzgerald
(@cfitzy69) reported
from
Rayleigh, England
Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Loraine Robinson
(@Loraine02407982) reported
@jtwbailey @bt_uk Spoke to someone a few days ago and he was so obnoxious and rude definitely in the wrong job. Most have bent over backwards to at least try and help. Make sure you write everything down and ask for a copy of the call my issue is why are we paying for something that doesn't work
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hana
(@_hanamorris) reported
@bt_uk It’s always crap and we’ve had a booster which doesn’t work either. I would’ve got back to you sooner but the internet is so rubbish that I couldn’t.
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Adam Neale
(@Boyscout1981) reported
@bt_uk Broadband engineer came out thought everything was fixed, but still having issues. Reported again and now no updates as to what's going on???
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Alastair France
(@agfrance) reported
@bt_uk And... where it says to add the service online you get taken to a nice PDF which says nothing about adding it online. Says to dial 1572... "The service cannot be connected". You have to assume BT is not interested in solving this problem. As soon as I can ditch the landline...
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Paul Vincent
(@Vinny_81) reported
@bt_uk Took a contract in Nov, order messed up at the time. Had hours on phone. Router performance is poor, found out I am still on the wrong plan,more hours on the phone. Said it was sorted yesterday and now accidentally cancelled my bt sport, calamitous.Still not sorted 4 months later
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Emilyyy
(@Emily_Pownall) reported
Wasting my morning off sorting my internet with @btbusinesscare. Actually sick to the back teeth of their crap service
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Alastair France
(@agfrance) reported
@bt_uk TPS doesn't help (or at least doesn't help enough).
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Paul Vincent
(@Vinny_81) reported
@bt_uk the worst customer service ever experienced. Embarrassing!!
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Alastair France
(@agfrance) reported
@bt_uk Thank you Martin - that seems to work. But please suggest to those in charge that they review the materials... the fact that you had to give me a link directly which doesn't seem to be advertised from anywhere else... Let's hope the service works!
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Lynne H
(@hibsnibs) reported
@bt_uk can you say with certainty that you will provide my broadband service on 8 Feb, i.e. 21 days late and after 8 consecutive missed promises of service, engineers, calls etc.?