BT (British Telecom) Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Southend-on-Sea, England
The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Rochester, Basildon, Wickford, Southend-on-Sea, Southminster, Rayleigh and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Wi-fi | |
| Rochester |
Internet | |
| Gillingham |
Wi-fi | |
| Basildon |
Internet | |
| Wickford |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Chris Fitzgerald
(@cfitzy69) reported
from
Rayleigh, England
Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🎀 Ruby 🎀
(@Ruby_Cooking) reported
@bt_uk Hi I can't make calls to Japan from my landline today. No ringtone. Just silence. No problems making/receiving domestic calls. Is there any international line faulty on your side? Need to speak to my family who are elderly and don't use online services. Hope you can help.
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Birgit
(@gweneveee) reported
@OpenreachHelp Not sure if this is yourselves, but are you able to confirm if the network is down in GL51, Cheltenham? Or do I need to contact @bt_uk?
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Marshalls
(@treesurgeon47) reported
@bt_uk bt customer service principles: 1 Never call back a customer unless customer has complained on social media 2 After several complaints just ignore completely. 3 Don’t bother rectifying problem that prompted complaints in the first place
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Mike Moore - Mike Moore Ents - Surrey & Hants PAT.
(@MikeMooreDJ) reported
@bt_uk Hi David, Where to start. When I renewed my contract my speed was reduced, and a new smart hub 2. Netflix, over a minute to load, we use ring central for work (nhs), start a meeting, then get messages my internet connection is unstable, lappy within 6' of ...
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Brian Moore
(@MrMoore7003) reported
@bt_uk Hi, thank you for your reply. However as a long standing customer I shouldn’t need to contact BT and beg for a better deal.
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Hellas
(@bopp10284945) reported
@EXCEL @bt_uk @KieranHDarby Wtf. There are already 350 random awards in esport.
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Helen Coleman
(@hfc53) reported
@bt_uk Spoken to advisor & no further forward. Openreach advised BT all works are completed, yet no lines have been added to the network, coincidentally original line is now down to 1.5mbs, surely Openreach wouldn’t split lines meaning both lines are not fit for purpose??@OpenreachHelp
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not chocolate now
(@YumYumProduce) reported
@bt_uk Let’s just hope the engineer can fix the issue as this has gone on long enough
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Mark Webb
(@markwebb15) reported
@BTCare @bt_uk you keep emailing me to activate my free 6 months BritBox as I amBT customer. As soon as I press activate - it says I am not eligible. Stop emailing, if I am not entitled.