BT (British Telecom) outages and service status in Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Southend-on-Sea, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Jun 26, 9:33 AM GMT+1.
- Internet (63%)
- E-mail (31%)
- Phone (6%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Rochester, Rayleigh, Gillingham, Chatham, Sheerness, Canvey Island, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 14 hours ago |
|
Southend-on-Sea
|
21 hours ago | |
|
Rochester
|
Internet | 1 day ago |
|
Southend-on-Sea
|
Internet | 1 day ago |
|
Southend-on-Sea
|
2 days ago | |
|
Southend-on-Sea
|
Internet | 4 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
-
Essex THFC Woz1882 & JAGS Fan (@woz1967) reported from Southend-on-Sea, England@BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.
-
Louise Lfc (@loulou009) reported from Rochester, England@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
-
Matt Brown (@Mattpsychol) reported from Bicknacre, EnglandCan anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
-
Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
-
Philjel (@philjel1) reported from Basildon, England@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
-
Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
-
The Power 1962 (@jlarkin123) reported from Wickford, England******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport
-
Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
-
Pete (@PeteMcCaffery20) reported from Rochester, England@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
-
stuart dew (@stuart_dew) reported from Rochford, England@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
-
Jason Plom (@jasonplom) reported from Corringham, England@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
-
Tim Harvey (@Tim_Harvey) reported from Southend-on-Sea, England@wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂
-
Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
-
Alister FULTON (@baldybeardyguy) reported from Rochester, England@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
-
Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, EnglandReal poor quality stream for the Final from @btsport on their You Tube Channel.
-
Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
-
Darren Young (@Road2Kili) reported from Gillingham, England@ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
-
Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
-
Faith Thomas (@Faith17T) reported from Canvey Island, England@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
-
Alister FULTON (@baldybeardyguy) reported from Rochester, England@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy250 (@Ministryofmess) reported@bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.
-
JAH (@JAH59) reported@bt_uk I want to make a complaint
-
TINA MOORE (@Sassytrip88) reported@NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck
-
@sharpy74 (@sharpy741) reported@martinintune @bt_uk Do you have any local alternative? I’m baffled why people pay BT for poor service at inflated prices. There are so many new Fibre providers now offering a better service at much lower prices. The days of BT’s monopoly and ridiculous Line Rental charges are thankfully, over.
-
Mags (@mags_cav) reported@bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.
-
john littler (@jonboy_103) reported@BDubleYou @bt_uk You’re lucky then , my iPhone won’t validate login either 😡
-
Pam Medlock (@PamMedlock) reported@bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫
-
Darren Smith (@Smicer999) reported@bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM
-
john conner (@johnconner05) reported@bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL
-
Brian McLachlan (@Brian_McLachlan) reported@bt_uk I called the number and it said service restricted as bill needed paid. It’s been paid.