BT (British Telecom) Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Southend-on-Sea, England
The most recent BT (British Telecom) outage reports came from the following cities: Rayleigh, Southend-on-Sea, Chatham, Latchingdon and Snoreham, Gillingham, Basildon, Rochford, Rochester and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Rayleigh |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Chatham |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Latchingdon and Snoreham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah 🎭🫶🏼
(@SL_Dee73) reported
@bt_uk can you please tell me why my router is on ok but I’m getting no internet? I’ve just paid for it all@to be upgraded too. I vent even use my pc anymore as there’s no router connected to it anymore as it had to be moved downstairs. Worst service ever
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Scott Wilson
(@scottww29) reported
@HywelPlaidCymru @bt_uk Can confirm that BT have not helped and said my case wont be looked into until 29th Dec which means the new year I still wont have a service. I have been lied to here from BT as notes show what the engineer needs to do and now they are happy for myself to go without a service.
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Scott Wilson
(@scottww29) reported
@HywelPlaidCymru @bt_uk Thank you Hywel for your support with this but @bt_uk are still happy for me to go without a service until the new year due to them not passing on the correct information for the correct engineer to do their job.
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Sarah 🎭🫶🏼
(@SL_Dee73) reported
@bt_uk I don’t need to change my internet I just need a booster. I’ve just paid for full fibre and it’s not working in parts of the house which include the PC
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Ana
(@anasgameland) reported
@GeorgeMonbiot @bt_uk They’re awful. Not only did they deliver my router to the wrong address, they also disconnected the Internet at that address and then told me and the folks there that we had to wait a month for them to sort it. Switched to Sky, super happy now.
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Scott Wilson
(@scottww29) reported
@bt_uk I have the mini hub but isnt great. Wont connect to tv as the tv pro I would doing via Wifi and the charge is awful as after use loses connection and charge and have to charge again. Isnt a good enough wifi alternative but thank you to Sharon your help.
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Ann
(@AnnEllis6) reported
@GeorgeMonbiot @bt_uk All these companies make it impossible for customers to contact them. Disgraceful service.
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Georginamay16
(@Georgiemay1605) reported
@bt_uk phoned up many times and still you have not resolved the issue, asked for a manager to phone me and still heard nothing, disgraceful
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Monk£y Bar$
(@monk3ybarz) reported
@bt_uk Thanks for the astounding customer service. Don't worry that I need to work from home and need to upload large files on less than 1mbps. Every interaction with BT to date has been appalling.
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Scott Wilson
(@scottww29) reported
@bt_uk This is not a good service at all and even when looked at from 29th Dec this means still no service into the new year because of BT not doing their job they are paid to do. Very dissapointed customer.