BT (British Telecom)

BT (British Telecom) Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southend-on-Sea, England 01/18/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southend-on-Sea, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Southend-on-Sea, Gillingham, South Benfleet, Basildon, Wickford, Rochester, Southminster and Rayleigh.

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City Problem Type Report Time
United KingdomChatham Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomGillingham Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouth Benfleet Wi-fi
United KingdomBasildon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FrostyIcs #parallelRC ICS Pyro (@FrostyIcs) reported

    @bt_uk why don't you just say if everyone's internet has went down instead off asking us to DM you so we can all be notified that's it's down

  • UptonDom Dom Holland (@UptonDom) reported

    The best thing about the #England debacle debacle in the #ashes is that #btsport will never bid again for the coverage rights

  • echopark24 David Echo Guild (@echopark24) reported

    @bt_uk Granted it was still something I ran but their engineers never thought of it or checked the logs to see. It was a cheap IP camera I bought to keep an eye out. Mental eh. But all it took in the end was some good old investigation work.

  • MarkSutton3110 Mark Sutton (@MarkSutton3110) reported

    3 visits from BT engineers, & they still cannot provide the broadband service for which we pay a not insignificant sum. However, @BTGroup @bt_uk is very keen to offer me fibre optic. “We cannot get your Corsa to work. Please buy a Porsche 911 at huge cost due to our failure.” 🤦

  • FlikPaintsStuff FlikstRR (@FlikPaintsStuff) reported

    @dysartes @bt_uk Yup! The issue is nuts. we moved during the pandemic in 2020. We had a delay in our move date but they cut us off (& the owners of the new house) anyway. So I rang up and threw toys at them.. but In order to get back connected (via 4g) so I could work, they needed a 2nd acc. 1/2

  • c___c____86 c_c (@c___c____86) reported

    @bt_uk terrible service leaving a blind and extremely vulnerable individual with no way of communication

  • SimoneTani Simone Tani (@SimoneTani) reported

    @OpenreachHelp @bt_uk @WeAreOpenreach the same engineers that came this morning supposedly to change my modem, and did not have a modem with them, came back now to check which cable needs fixing. Never mind that more than 10 engineers already assessed which cable needs fixing. Comedy award.

  • JoanneBailey02 Joanne Bailey (@JoanneBailey02) reported

    @bt_uk we have signed up for super fast WiFi! The engineer has come out today fitted all the cables then realised we haven’t got the hub and said it’s ok you’ll have you’re old WiFi. FF 2 hrs guess what “ NO WIFI “ No engineers available over weekend disgusting service !!!!!!!!!!

  • mickh1957 Michael Hudson (@mickh1957) reported

    @SketchLisa @bt_uk That's awful Lisa, might need a change. Hopefully a refund as well.😯

  • JakeBroughton Jacob Broughton (@JakeBroughton) reported

    Would help if the commentator didn’t constantly say they haven’t got passed 23 every ******* delivery @btsport #ashes