BT (British Telecom) outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Chatham, Rochester, Gillingham, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	3 days ago
Chatham	Internet	5 days ago
Rochester	Internet	5 days ago
Chatham	Internet	6 days ago
Gillingham	Internet	7 days ago
Chatham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Paul Parker (@paulparker81) reported 3 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Glo Thienel (@Glo_Thienel) reported 3 minutes ago from Allhallows, England

  Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Marc Karbaron (@Karbs1961) reported 8 minutes ago from Basildon, England

  @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

• 
  Marc Karbaron (@Karbs1961) reported 15 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

• 
  Philjel (@philjel1) reported 16 minutes ago from Basildon, England

  @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

• 
  La Coltelli ⭐️ (@LaMC1987) reported 22 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  Craig Stone (@stone_craig) reported 24 minutes ago from Gillingham, England

  @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

• 
  Essex THFC Woz1882 & JAGS Fan (@woz1967) reported 25 minutes ago from Southend-on-Sea, England

  @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

• 
  Richard Burgess (@Cover4Caravans) reported 25 minutes ago from Southend-on-Sea, England

  @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

• 
  John Galley (@JohnGalley99) reported 25 minutes ago from Great Wakering, England

  I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

• 
  Alister FULTON (@baldybeardyguy) reported 29 minutes ago from Rochester, England

  @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

• 
  Rebecca McDonald (@BeckyMcDonaldpt) reported 31 minutes ago from Gillingham, England

  @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

• 
  Daniel Hewitt (@DanHewitt2011) reported 33 minutes ago from Gillingham, England

  @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

• 
  John Galley (@JohnGalley99) reported 33 minutes ago from Great Wakering, England

  @btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩

• 
  Daniel Hewitt (@DanHewitt2011) reported 34 minutes ago from Gillingham, England

  @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

• 
  La Coltelli ⭐️ (@LaMC1987) reported 39 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Glenn Easlea (@GlennEaze1000) reported 43 minutes ago from Thundersley, England

  @btsport Martin Keown if Var is in then Arsenal never get the pen end off

• 
  Glo Thienel (@Glo_Thienel) reported 46 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  Gary Gould (@CloudyThinking) reported 58 minutes ago from Rochford, England

  @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 59 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Chadwick (@JonD_Chadwick) reported 8 minutes ago

  @bt_uk Thanks. I have tried that. Three times. Doesn't work

• 
  DebP (@dyson123) reported 13 minutes ago

  @GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?

• 
  Simon Smith (@Simoncitizen) reported 15 minutes ago

  @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

• 
  Anne Fowlds (@Annief54) reported 16 minutes ago

  @bt_uk want to make a complaint about EE. I am 72 technology I can’t handle. All I wanted to do was speak to a customer service they didn’t want to know. Sky at least treated me as a human, I was so upset, gave bad feedback they didn’t care

• 
  Angry Scotsman (@Ang_ryScotsman) reported 18 minutes ago

  @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

• 
  Gary Banks (@Banksie_FB5) reported 19 minutes ago

  @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 20 minutes ago

  @bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.

• 
  grace hooper (@messalinahooper) reported 21 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒

• 
  Shama Women's Centre (@shamacentre) reported 22 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Rob (@theRedun) reported 24 minutes ago

  @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?