BT (British Telecom) Outage Report in Southend-on-Sea, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Southend-on-Sea, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Gillingham, Rochester, Basildon, Wickford, Southminster, Rayleigh and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Gillingham |
Wi-fi | |
| Rochester |
Internet | |
| Gillingham |
Wi-fi | |
| Basildon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Hailey
(@IanHailey) reported
@btbusinesscare Seems not a technical issue but a product offering issue. I could switch my physical connection to the residential Full Fibre 900 product and get the 900Mbps. What is preventing BT from offering this level of service even if best effort above Ultra Fast 2 rates to businesses?
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Steph Johnson - 🌹
(@ScouseBirdBlogs) reported
levels through the roof because I haven’t complained about that and I have to re explain that every day. They then tell me to speak to retentions which I have done HENCE why the complaint is raised. @bt_uk I HATE taking things to Twitter but for the love of god stop being so ****
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neil summersgill
(@nsummers1234) reported
@bt_uk Morning. So although I had a problem with my WiFi disc an engineer was sent out this morning but he only deals with connections from the street box to the house. He said engineers are not allowed on the house due to Covid. Not sure how I'm ever going to get the WiFi disc sorted?
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Lookout Point
(@LookoutPoint2) reported
@nsummers1234 @bt_uk We need to swap engineers. I have the opposite problem.
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Fern °o°
(@fernlovesmcfly) reported
@ScouseBirdBlogs @bt_uk We had the same problem with them, ended up going with virgin in the end because bt was so shite & they couldn’t deliver, don’t even get me started on their awful customer service 😱
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Chris Maggs
(@maggsweb) reported
@bt_uk Broadband been up and down all morning. Very frustrating when trying to work form home. Then I see BT engineers in the box up the road. Don’t know if this is a good thing or a bad thing, but it certainly explains the outages.
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Rob Thomas
(@RobThomasComedy) reported
@IAmPhilChapman @ScouseBirdBlogs @bt_uk ****, what's happened there Phil?
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Tim Carr
(@TimothyDRCarr) reported
@virginmedia it’s an absolutely disgraceful service and they will miss out on a deal because of your lack of customer focus. You have have an opportunity to resolve this or she will go to @bt_uk or @SkyUK
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Kerrie
(@kerrieh12) reported
@bt_uk Eng put new line from telecom pole outside to front of house, to an openreach point. Said another engineer due this afternoon to do everything in the house. Then rcvd a txt: Couldn't complete the service activation appt cancelled. New app 20th APRIL (?!?!?)
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adekop96 ☆☆☆☆☆☆
(@adekop96) reported
@KirstyLFC1892 Virgin broadband is fast but tv is ****, went back to sky a couple years ago, just got a new deal full package with btsport and multi-room and there new broadband, £89.00 just tell them you want to drop your package down as your finding it hard, should give you a better deal