BT (British Telecom)

BT (British Telecom) Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southend-on-Sea, England 10/07/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southend-on-Sea, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Chatham, Southend-on-Sea, Wickford, Rayleigh, Gillingham, Leigh-on-Sea and Sheerness.

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City Problem Type Report Time
United KingdomRochester Wi-fi
United KingdomChatham Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomWickford Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OliviaAnko Cuthbert the Caterpillar (@OliviaAnko) reported

    @bt_uk After being told the hybrid couldn't be installed I was supposed to receive a regular router in the meantime which either never arrived or was never sent.

  • StickToYoFurey Callum Furey (@StickToYoFurey) reported

    @bt_uk I can test the speeds wired shortly but that’s not the problem. I can get 300MB/s on a wireless connection in the same room as the hub but as soon I’m upstairs I get less than 30MB/s. Would it be possible to get another line in installed upstairs? Thanks

  • StickToYoFurey Callum Furey (@StickToYoFurey) reported

    @bt_uk I know, it’s just frustrating as I’ve had connection speed issues for a while and thought that would solve it for me

  • ChanoyuRecords Chanoyu Records (@ChanoyuRecords) reported

    @bt_uk Why does it take 3 whole days to resolve a technical issue at one of your exchanges leaving me with no internet? I'm paying for a service I depend on for my work that you are unable to supply. Appalling.

  • Nash1music Nash (@Nash1music) reported

    @campbellclaret @BrianODriscoll @btsport Funny how governments have used sport and other mainstream activities to boost public moral at the worst of times. Not during the pandemic so much 🤔

  • AlbiTheCat Darren (@AlbiTheCat) reported

    @bt_uk very poor Internet speeds tonight in York. My Son reports massive lag times playing rocket league and minecraft. Is something broken at your end?

  • CCsucksatGolf Colm (@CCsucksatGolf) reported

    @btsport there is an issue with your sound on the BT sport app on TV - 30 seconds behind, it’s a nightmare

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk can you help... again? I purchased NOWTV through BT and I’ve followed all the steps suggested when getting this code and nothing. In 15 mins it will have been 3 hours. I want to enjoy being a customer but issue after issue 😭

  • philtriggs68 Phil Triggs 🎗 (@philtriggs68) reported

    @elchapo0101 I agreed with everything he said. Don't condone violent protest, but stopping/disrupting a few games will hopefully make owners like Kroenke/Glazer and @SkySports @btsport sit up and take notice. We've been treated like **** for too long now

  • PaulettePeake Paulette Peake (@PaulettePeake) reported

    @bt_uk Broadband just dropped for the third time this weekend and three times last weekend. BT what is going on? Please help. This always happens after your help lines close!