BT (British Telecom) outages and service status in Southend-on-Sea, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Southend-on-Sea, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 9, 12:42 AM GMT+1.
- Internet (52%)
- Wi-fi (30%)
- E-mail (13%)
- Phone (4%)
The latest reports from users having issues in Southend-on-Sea come from postal codes SS0 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Sheerness, Canvey Island, Chatham, Rochester, Gillingham, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 5 hours ago |
|
Southend-on-Sea
|
Internet | 2 days ago |
|
Sheerness
|
4 days ago | |
|
Canvey Island
|
4 days ago | |
|
Southend-on-Sea
|
Internet | 11 days ago |
|
Chatham
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, EnglandThank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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Glenn Easlea (@GlennEaze1000) reported from Thundersley, England@btsport Martin Keown if Var is in then Arsenal never get the pen end off
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Hannah Wright (@hwrightxo) reported from Thundersley, England@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Darren Young (@Road2Kili) reported from Gillingham, England@ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
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Alister FULTON (@baldybeardyguy) reported from Rochester, EnglandWeek 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Jason Plom (@jasonplom) reported from Corringham, England@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Faith Thomas (@Faith17T) reported from Canvey Island, England@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, EnglandReal poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV
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stuart dew (@stuart_dew) reported from Rochford, England@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Pete (@PeteMcCaffery20) reported from Rochester, England@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Alister FULTON (@baldybeardyguy) reported from Rochester, England@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Faye Carter (@FayeLcarter) reported@bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.
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Dean Gray (@iamdg755) reported@bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.
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Berni (@BikerBerni) reported@HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.
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Simon Smith (@Simoncitizen) reported@Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?
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joanne turner (@joanneturner76) reported@bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!
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Tom Chapman 🐀 (@TomChap) reported@bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.
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gary tordoff (@chinleyman) reported@bt_uk I have norton up and running no problem but to load to phone its asking for the key
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EdEFC74 (@EdEFC74) reported@bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.
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john conner (@johnconner05) reported@bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL
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THE FLORAL BOUTIQUE LTD (@SANDIEFLORIST) reported@btbusinesscare terrible connection again today. Slow download all morning. I didn't want to listen to the radio anyway! 😡