BT (British Telecom)

BT (British Telecom) Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southend-on-Sea, England 02/01/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southend-on-Sea, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Chatham, Basildon, South Benfleet, Rochester, Gillingham and Wickford.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomChatham Internet
United KingdomBasildon Internet
United KingdomSouth Benfleet Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomRochester TV

Community Discussion

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BT (British Telecom) Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paulspa52456190 paul sparrow (@paulspa52456190) reported

    @bt_uk I've been a bt customer for over 20 years but today I have cancelled and will be leaving, four and a half hours on hold and then was told I can't change my broadband contract was the final straw.

  • alrhodes2309 Alan (@alrhodes2309) reported

    @bt_uk Thanks, but you and others haven't understood my tweet. It is not because I can't afford it. It's about a 2-year contract which can go up in cost by large amounts without people being able to cancel it. It could at least be yearly.

  • alcazar_nigel nigel alcazar (@alcazar_nigel) reported

    @Hells4Heroes @bt_uk That's the slow Internet so slow it takes an hour or more to talk to customer services.

  • mrnickmunro Nick Munro (@mrnickmunro) reported

    @bt_uk I am receiving fault IPC6007 on all Sky Sports channels that I subscribe to (worked fine yesterday). Followed all advice on forums and hasn’t fixed the problem. Please help!

  • EdJHurley Ed (@EdJHurley) reported

    @bt_uk worst customer service I've ever had and the problem is no where near sorted!

  • paulspa52456190 paul sparrow (@paulspa52456190) reported

    @bt_uk What a surprise...no reply Unbelievable bad customer service

  • Rma13Fiona Fiona Grant (@Rma13Fiona) reported

    @ruuthash @bt_uk Lucky you, wish I could say the same!! DREADFUL Customer Service & wouldn't recommend BT to anyone 😡

  • TheGoff1 Stewart Gofford 🥰🇺🇦 (@TheGoff1) reported

    @MattFUTTrading @bt_uk Oh that’s poor man. We have BT and it’s fine, sorry to hear that.

  • MattFUTTrading Matt (@MattFUTTrading) reported

    Well, big thanks to the useless sacks of 💩 over at BT. Internet down all of today ✅ On the phone for 2 hours trying to get it sorted ✅ No fix until Tuesday ✅ Oh and to top it off, cheeky **** says they’re on strike tomorrow so won’t be able to assist See ya @bt_uk 👋🏻

  • AdamAston10 aston (@AdamAston10) reported

    @MattFUTTrading @bt_uk Left them years ago expensive and customer service is dreadful had problems for months and never did **** all about it