BT (British Telecom)

BT (British Telecom) Outage Report in Southend-on-Sea, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southend-on-Sea, England 01/31/2026 11:25

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southend-on-Sea, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Chatham, Basildon, South Benfleet, Rochester, Gillingham and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomChatham Internet
United KingdomBasildon Internet
United KingdomSouth Benfleet Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomRochester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidArsenal55 David Ahern (@DavidArsenal55) reported

    @bt_uk Ya bullshit been going in all day since 9 and even wen they went up couldn't get on the page ya nice 1 all retailers and now ye could say a lot of bad words but il not frustrating especially wen I'm paying the money I'm paying to use yer service joke

  • Deeeej1 Deeeej (@Deeeej1) reported

    @bt_uk Thanks for following up. Yes all sorted when I got through. Just frustrating to have to wait for 45 mins and it be the only way to cancel a subscription (but you can upgrade / take a new sub online easy enough)

  • NeilPrior Neil Prior (@NeilPrior) reported

    Even my complaint has been closed without notifying me of the resolution @bt_uk

  • darrentacker darren bonwick (@darrentacker) reported

    @bt_uk Hi it’s not my account it’s my girlfriends I made her change from sky to bt and you’ve all made me look so bad she works from home some days and now has no internet fir 7 days this is truly disgusting service I am looking at contacting someone in legal services

  • 6916Big Big 6916 (@6916Big) reported

    @bt_uk 💩I have been trying for 3 months your service is 💩

  • CraggsViv Viv Craggs (@CraggsViv) reported

    @bt_uk So I sent a message with the complaint information and my phone number asking @bt_uk to call between noon and 2pm. It’s no surprise that they failed to do so. Totally lacking in #CustomerService

  • nathanl3600 Nathan (@nathanl3600) reported

    @bt_uk what a shambles trying to set up service you cancel my order you set up a new order now that order has to be cancelled and another one set up no one can explain to me what’s going on it seems like it’s just the easy thing to do cancel and replace all the time 😡😡😡

  • KoleMorgan Kole Morgan (@KoleMorgan) reported

    @Adamjw1980 @Rachel_Cable7 @bt_uk Would really like that number, have no service, no service likely fir at least a fortnight and am trying to fight through their appalling complaint process

  • NeilPrior Neil Prior (@NeilPrior) reported

    No one ever calls me from @bt_uk to try and rectify my problem. 6 weeks notice, still no broadband, no one can tell me why, or how to even move my order forward!

  • TraceyRoy01 Tracey Roy (@TraceyRoy01) reported

    @bt_uk I have a BT concerto 1400. A message is displayed showing answer machine messages full. I can’t delete the messages and it won’t let me do a reset because the messages are full. I can’t find a solution anywhere. Have tried switching on and off with no luck, help please!