Is BT (British Telecom) having an outage in Southend-on-Sea, England?

@BTCare I have been given a complaint code and BT are coming back to me.

@BTCare OMG BT are an absolute joke. Just rang them and told to press1 to speak to my case manager and they just cut me off twice. Should have known that was never gonna happen.

@btsport CRAP CRAP CRAP REF NEEDS TO BE SHOT COS 8 RIDER'S DONE SAME SHOULD BE EXCLUDED

@btsport CRAP CRAP CRAP

@BTCare How BT manage to run a successful business I will never know. Happy to take £70 a month from us and had intermittent service since June!

@BTCare No the manager was supposed to be giving me that today...was never gonna happen though was it. I rang and complained and was meant to be getting a call again today but 8pm still nothing!

@BTCare @bt_uk If BT ever tell you a manager will call you don’t expect it to happen. They will call your phone and hang up after 1or2 rings so the number is registered in your phone and say you didn’t answer!! Liars and terrible service.

@btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

@btsport Looking at weather radar very poor weather conditions in malilla

@BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

Some companies are so poor at customer service @BTCare

@BTCare Hi, cancelled BT Sport in March as i am on Virgin. Your staff call me, don’t speak most of the time & your live chat lady admits you have not cancelled correctly. Promised call back today 2-9, nothing. Very poor

@DaveThePepper @BTCare @bt_uk Sorry to be rI’m now trying to relax as I’ve already arranged for a sky service. Complaint on twitter about @bt pays off just a shame @Twitter can’t reinstate my original account with 900 followers

@DaveThePepper @BTCare @bt_uk Not to be rude, but are generally a unapologetic fucking moron with the I.Q. Of a particularly dumb beetle. I’ve explained the procedure clearly . Phone rang. I dialled 1471. I dialled 3. It connected me to by. What don’t you understand. Ask a friend.

@DaveThePepper @BTCare Look, i explained, @bt_uk just lied instead of doing what I asked I’m doing a YouTube vid showing they’re mcompetence from day 1 they’ve been awful and expensive

@BTCare Well I’m told, refelecting on your appalling service , eg refusing to help unless I provide my account number following lots of Id checks that sky are are a lot more competitive I’d like the name of the idiot that woke me please

@BTCare had a 'level 3' engineer here all day, attempting to fix my broadband and they appear to have fixed nothing. #wasteoftime #BT

@BTCare I cancelled my email with you b4 you put price up however have had notification of money owed I can’t use other methods of communication as I don’t have any other products therefor don’t have an account number I have previously spoke to 2 overseas agents to cancel

Hey @BTCare why is my internet speed 36Mb/s down \ 17Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BrianDrian @BTCare Would you believe a complaint was logged almost three months ago; nothing has happened with it other than a letter about a month ago apologising for the length of time dealing with it!

@OssettMike @BTCare I had the same thing when I tweeted but they seemed to get bored. Give them 24 hours and then log a complaint if it isn't sorted.

@BTCare BT DontCare - so another day of broken promise. Stayed in awaiting a call which would happen before 9pm. Nothing. 2 day wasted for something which should be simple. What does a customer have to do to get help.

@OssettMike @BTCare Just seen this via a round about route. Have you tried logging a formal complaint on the web site. You get a complaint number and then you can keep escalating. Don't do it on the phone because they will close it without your permission

@BTSportBoxing @btsport I didnt win. I had to listen to your biased commentators. **** you all

@BTCare Yep spoke to Kevin today could not resolve the problem. Now the issue I have is I’m not about to take time off work for a fault at you end.

@BTCare Also not be been told I should never have been signed up for infinity2 as it is impossible to get that speed on my line

@jwjcraig @BTSportBoxing @btsport Agreed. They are bad enough on Sky, this was a joke.