BT (British Telecom) Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Southend-on-Sea, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Chatham, Basildon, South Benfleet, Rochester, Gillingham and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Chatham |
Internet | |
| Basildon |
Internet | |
| South Benfleet |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Rochester |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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τ°̩Zzﮩـ™
(@edn_lad) reported
BT sport box office is a poor mans sky sports box office, booking the fight is beyond stupid #BTsport @SkySportsBoxing
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David Challen
(@David_Challen) reported
@mariellaf1 @bt_uk @TimesRadio I’m a man affected by male violence and I think this idea doesn’t tackle the problem at all, it once again forces the action from women, worse restrict their freedom and tracks women. Many women responding to me today feel this an example of not being listened to.
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jamie
(@_jamiecoraz) reported
@bt_uk @OpenreachHelp hey guys, was supposed to have fttp completed by the 30th of sept. Few issues came up regarding civils etc so dates changed; civils were due 19th Oct but showed up and finished on the 30th (when broadband was to go live) and internal booked for 14th 1/2
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Jennifer Spragg
(@JenniferSpragg) reported
@btsport I’m a sky customer with bt sport package added. I want to buy the Tyson wilder fight. How can I?
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TOM MCRAE
(@tommcrae) reported
@mariellaf1 @bt_uk Love you, Mariella - but they may as well call this “walk me to my shallow grave”. About as much use as the Home Office app, or CCTV. Not a deterrent, not a comfort. Not addressing the problem. How about lessons in school on not murdering women?
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Russ Jones
(@WyreVanHire) reported
@btbusinesscare @btbusinesscare Business Movers Team have lost our landline number, today is DAY 5 WITHOUT A LANDLINE to my business. As I quote you "The last thing you need" I've been told it maybe back within 28 days..... CASE IMP108531537 meantime we're closing down due to this.
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Matt Stannard
(@mattstannard) reported
@bt_uk I think @Luke_FFF needs all the help but that’s, I binned my line and got FTTP
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Ben
(@BJR126) reported
@btsport Shocking customer service for tonight's Fury v Wilder fight. Cannot record the fight on my Sky box and cannot get confirmation that all fights (including the undercard) will be shown on repeat. Sort yourselves out and think about the customer's needs for once.
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Stacker 🇬🇧
(@Stacker98759021) reported
@bt_uk No need. The Smart Hub 2 finally arrived. Dead loss: why can't I separate WiFi bands? Sonos speakers don't work, wireless printing is "fun" too. All because I have no way to tell what they're connected to. Poor. Turning off the 5Ghz band is the only way.
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Jay 🏳️🌈
(@JayR_Xx) reported
@S_Davin20 @bt_uk Are you still down? I have a friend in Wallasey that I haven’t heard from in a week and we chat every single day… I am worried but also see internet outages declared in that area every single day since… I am really just hoping his internet is down…