BT (British Telecom) outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Gillingham, Southend-on-Sea, Wickford, and Chatham.

City	Problem Type	Report Time
Rochester	Internet	22 hours ago
Rochester	Wi-fi	22 hours ago
Gillingham	Phone	22 hours ago
Southend-on-Sea	Wi-fi	5 days ago
Rochester	Internet	6 days ago
Southend-on-Sea	Wi-fi	7 days ago

Nearby cities with recent reports

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BT (British Telecom) Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Alister FULTON (@baldybeardyguy) reported 2 minutes ago from Rochester, England

  Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

• 
  Alister FULTON (@baldybeardyguy) reported 5 minutes ago from Rochester, England

  Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

• 
  Matt Brown (@Mattpsychol) reported 7 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Daniel Hewitt (@DanHewitt2011) reported 12 minutes ago from Gillingham, England

  @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 13 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel.

• 
  Alister FULTON (@baldybeardyguy) reported 24 minutes ago from Rochester, England

  Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

• 
  Faith Thomas (@Faith17T) reported 24 minutes ago from Canvey Island, England

  @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

• 
  Darren Young (@Road2Kili) reported 30 minutes ago from Gillingham, England

  @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

• 
  Glo Thienel (@Glo_Thienel) reported 30 minutes ago from Allhallows, England

  Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Philjel (@philjel1) reported 32 minutes ago from Basildon, England

  @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

• 
  Richard Burgess (@Cover4Caravans) reported 35 minutes ago from Southend-on-Sea, England

  @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

• 
  Glo Thienel (@Glo_Thienel) reported 35 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  Tom Guy (@TomGuy93) reported 36 minutes ago from Gillingham, England

  @Im_Standards @JosephHayes_ @btsportfootball @btsport @btsportscore @premierleague @chris_sutton73 @RobbieSavage8 @themichaelowen @jjenas8 @Robbie9Fowler @julesbreach @SamJohnHaines Ahhhh shit I didn’t even think of Aguero, I’d maybe even take Rooney out for Sergio then 🤔🤔🤔🤔

• 
  Chris Fitzgerald (@cfitzy69) reported 37 minutes ago from Rayleigh, England

  @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

• 
  Keith Flanagan (@Flanners999) reported 43 minutes ago from Thundersley, England

  @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

• 
  Marc Karbaron (@Karbs1961) reported 45 minutes ago from Basildon, England

  @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 47 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

• 
  Natalia Timiraos (@TimiraosNatalia) reported 53 minutes ago from Southend-on-Sea, England

  @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

• 
  Tim Harvey (@Tim_Harvey) reported 54 minutes ago from Southend-on-Sea, England

  @wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

• 
  Pete (@PeteMcCaffery20) reported 58 minutes ago from Rochester, England

  @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Sinfield (@omotforest) reported 1 minute ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

• 
  George Somerville (@geosomerville) reported 6 minutes ago

  WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

• 
  Amy Lou (@Lashes_N_Ink) reported 11 minutes ago

  @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

• 
  Rocket (@UppaRocket) reported 11 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Vicky Johnson (@VicJohnson04) reported 12 minutes ago

  @skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!

• 
  Ann Palmer (@AnniePShoreham) reported 13 minutes ago

  @bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬

• 
  emze (@KerZE87) reported 14 minutes ago

  @bt_uk your service in the Deal area has been absolutely appalling the last few days. If my wifi goes down again I’d like money off my next bill if not all of it. Why am I paying £83 a month for a shoddy connection?

• 
  jack250213 (@e4290936) reported 15 minutes ago

  @bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!

• 
  Kevin Flanagan (@KflanaganKevin) reported 17 minutes ago

  Now May 5th still no connection !! Despite endless calls and attempts to get help !’ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We don’t close at 6 !!

• 
  Greg Ruthen (@GregRuthen) reported 20 minutes ago

  @bt_uk @KerZE87 No one is following up our complaints 2 put of 12 recorded. Something is seriously wrong when technical support is trying to sell to you smells of desperation.