BT (British Telecom) outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Sheerness, Canvey Island, Chatham, Rochester, Gillingham, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	10 hours ago
Sheerness	E-mail	2 days ago
Canvey Island	E-mail	2 days ago
Southend-on-Sea	Internet	9 days ago
Chatham	Internet	10 days ago
Rochester	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Gary Gould (@CloudyThinking) reported 6 minutes ago from Rochford, England

  @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

• 
  Alister FULTON (@baldybeardyguy) reported 7 minutes ago from Rochester, England

  @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

• 
  Hannah Wright (@hwrightxo) reported 7 minutes ago from Thundersley, England

  @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

• 
  Pete (@PeteMcCaffery20) reported 8 minutes ago from Rochester, England

  @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

• 
  La Coltelli ⭐️ (@LaMC1987) reported 14 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Daniel Hewitt (@DanHewitt2011) reported 17 minutes ago from Gillingham, England

  @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

• 
  Matt Brown (@Mattpsychol) reported 20 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 21 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

• 
  Louise Lfc (@loulou009) reported 30 minutes ago from Rochester, England

  @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

• 
  Glo Thienel (@Glo_Thienel) reported 37 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  essexgingerbread (@CharlotteHuzzey) reported 40 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Paul Parker (@paulparker81) reported 40 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  John Galley (@JohnGalley99) reported 42 minutes ago from Great Wakering, England

  @btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩

• 
  Craig Stone (@stone_craig) reported 45 minutes ago from Gillingham, England

  @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 46 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel.

• 
  La Coltelli ⭐️ (@LaMC1987) reported 51 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  Daniel Hewitt (@DanHewitt2011) reported 52 minutes ago from Gillingham, England

  @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

• 
  John Galley (@JohnGalley99) reported 54 minutes ago from Great Wakering, England

  I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

• 
  Chris Fitzgerald (@cfitzy69) reported 54 minutes ago from Rayleigh, England

  @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

• 
  Glenn Easlea (@GlennEaze1000) reported 57 minutes ago from Thundersley, England

  @btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Walker 🚜 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@WalkerDevon1922) reported 6 minutes ago

  @BTGroup @bt_uk I have an ongoing complaint since 8th May. Today it was closed with no phone call, no explanation, no contact. The issue is still ongoing and you owe me money. I have reopened complaint but this needs escalating.

• 
  john conner (@johnconner05) reported 6 minutes ago

  @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

• 
  J (@JLingy69) reported 12 minutes ago

  @bt_uk Already did that and nothing got done. Give me your formal complaint process

• 
  Dave Kendall (@DaveKendallPho1) reported 14 minutes ago

  @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

• 
  Andrhu (@ALivMusico) reported 14 minutes ago

  Apparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue

• 
  Broden 🇬🇧♿✝️ (@Gavtaraysin) reported 17 minutes ago

  @bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?

• 
  john littler (@jonboy_103) reported 18 minutes ago

  @BDubleYou @bt_uk You’re lucky then , my iPhone won’t validate login either 😡

• 
  Grub Street Publishing (@grub_street) reported 19 minutes ago

  @bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom

• 
  Alessandro Riolo (@aledeniz) reported 21 minutes ago

  @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨

• 
  Ste (@stepho2k1) reported 25 minutes ago

  @bt_uk why is your sales team pushing an elderly person with parkinsons to sign up for a new service. I will be calling tonight to sort this. Not happy