BT (British Telecom) outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southend-on-Sea, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Gillingham, Southend-on-Sea, Wickford, and Chatham.

City	Problem Type	Report Time
Rochester	Internet	2 days ago
Rochester	Wi-fi	2 days ago
Gillingham	Phone	2 days ago
Southend-on-Sea	Wi-fi	6 days ago
Rochester	Internet	7 days ago
Southend-on-Sea	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Marc Karbaron (@Karbs1961) reported 4 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

• 
  Daniel Hewitt (@DanHewitt2011) reported 14 minutes ago from Gillingham, England

  @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

• 
  essexgingerbread (@CharlotteHuzzey) reported 19 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Glenn Easlea (@GlennEaze1000) reported 27 minutes ago from Thundersley, England

  @btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

• 
  Alister FULTON (@baldybeardyguy) reported 28 minutes ago from Rochester, England

  Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

• 
  Matt Brown (@Mattpsychol) reported 30 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Alister FULTON (@baldybeardyguy) reported 30 minutes ago from Rochester, England

  @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

• 
  Richard Burgess (@Cover4Caravans) reported 33 minutes ago from Southend-on-Sea, England

  @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

• 
  Glo Thienel (@Glo_Thienel) reported 35 minutes ago from Allhallows, England

  Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Alister FULTON (@baldybeardyguy) reported 38 minutes ago from Rochester, England

  @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

• 
  Alister FULTON (@baldybeardyguy) reported 42 minutes ago from Rochester, England

  Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

• 
  John Galley (@JohnGalley99) reported 44 minutes ago from Great Wakering, England

  @btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩

• 
  Daniel Hewitt (@DanHewitt2011) reported 45 minutes ago from Gillingham, England

  @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

• 
  The Power 1962 (@jlarkin123) reported 47 minutes ago from Wickford, England

  ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

• 
  La Coltelli ⭐️ (@LaMC1987) reported 49 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  Daniel Hewitt (@DanHewitt2011) reported 51 minutes ago from Gillingham, England

  @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 52 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

• 
  Martin Harris (@tommyharris57) reported 53 minutes ago from Great Wakering, England

  @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

• 
  stuart dew (@stuart_dew) reported 54 minutes ago from Rochford, England

  So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

• 
  Jason Plom (@jasonplom) reported 54 minutes ago from Corringham, England

  @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JoycieB (@blairjoyce3) reported 2 minutes ago

  @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company

• 
  keely (@keely490544) reported 3 minutes ago

  @bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below

• 
  CG2009 🦓🦓 (@CatherineG2009) reported 5 minutes ago

  @btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but I’ve had to close. 0/10.

• 
  Tracy Kydd (@injuredcyclist_) reported 6 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

• 
  Jessica (@Jessica67669786) reported 9 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Stockport871 (@stockport871) reported 13 minutes ago

  @bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.

• 
  Faye Carter (@FayeLcarter) reported 14 minutes ago

  @bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging

• 
  mpc (@Scampicus) reported 16 minutes ago

  @bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!

• 
  Tracy Kydd (@injuredcyclist_) reported 16 minutes ago

  @bt_uk can I get some help still waiting for my internet to be fixed since it was your engineer that some something to it outside line been a week now

• 
  Sian (@SianElin_PT73) reported 19 minutes ago

  @bt_uk Did you read my message correctly? I do not have signal to call!