BT (British Telecom)

BT (British Telecom) Outage Report in Great Wakering, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Great Wakering, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Wakering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Great Wakering, Essex, England 01/31/2025 05:40

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Great Wakering, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Canvey Island, Rochford, South Benfleet, Chatham, Southend-on-Sea, Latchingdon and Snoreham, Rayleigh, Leigh-on-Sea and Southminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomCanvey Island Internet
United KingdomRochford Phone
United KingdomSouth Benfleet Internet
United KingdomChatham Total Blackout
United KingdomGillingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Great Wakering, England

Latest outage, problems and issue reports in Great Wakering and nearby locations:

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    @btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrewstersBrew Brewsters Brewery (@BrewstersBrew) reported

    @btbusinesscare Moved to Cloud Voice Express last Tuesday, line still not working. Was promised it would be activated 48hr ago. Still not working

  • 24_jsr Jack Smith 🔱 (@24_jsr) reported

    @bt_uk worst internet broadband ever!

  • RunJumpSlipFall Stephen McPherson (@RunJumpSlipFall) reported

    @bt_uk for the past week I've been suffering prank calls. Calling your nuisance help repeatedly and not getting through. I need to talk to some urgently. Help please

  • cstaite Chris Staite (@cstaite) reported

    @bt_uk Oh, and while you're incorrectly advising me to secure my secure browser, can you get your network team to actually secure my internet... Your ISP (BT's UK IP Network - AS2856) does not implement BGP safely. It should be using RPKI to protect the Internet from BGP hijacks.

  • MAND1705 Maria Anderson (@MAND1705) reported

    @bt_uk @AssamiteKd BT I’ve reported the same issue are you sure you’re not having issues with email?

  • AssamiteKd Atheist Dad🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AssamiteKd) reported

    @bt_uk It appears that the issue is using a VPN. I was able to use my VPN without any issues up till yesterday now anything to do with a BT Web site or email won't work. Any reason why.

  • REGaymer95 🏳️‍🌈🐈‍⬛ThatGaymerClarkey🏳️‍🌈 (@REGaymer95) reported

    Why is your Internet service down? I've been trying to get back online since 12pm and I'm struggling to reconnect. @bt_uk

  • MAND1705 Maria Anderson (@MAND1705) reported

    @bt_uk is there a known problem with talk21/btinternet email? I’ve had no email since 6am this morning. I called support, no obvious issues at my side. Is there a known issue with email today?

  • cstaite Chris Staite (@cstaite) reported

    @bt_uk Fix your website. Stop suggesting I need to update my browser when it already is...

  • EverythingBoxi2 EverythingBoxing (@EverythingBoxi2) reported

    @KierTaylor1 @pacmanjoe11 @btsport Logic doesn't work for people with agendas