BT (British Telecom) Outage Report in Canvey Island, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Wickford, Rochester, Southend-on-Sea, Chatham, Rayleigh, Basildon, Southminster, Billericay, Gravesend, Stanford-le-Hope, South Benfleet and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford |
Internet | |
| Rochester |
Total Blackout | |
| Rochester |
Internet | |
| Rochester |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Beth 💙
(@Beth_Tastic) reported
@JaneTown23 @bt_uk Oh no wait for it now … I can upgrade to a higher fibre, pay more money (on top of the money I’ve been paying while not getting a full service 👀) & they will then guarantee it reaches the 3rd floor … I don’t live in a mansion so what does that say about @bt_uk fibre broadband?
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Cjh.07_UTD🏴
(@Cjh07_) reported
@xerx79 @England @bt_uk Woah, that’s so weird because, I never said that? Are you brain dead?
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Michael Cranston
(@Michaelcranston) reported
@bt_uk That would be nice @bt_uk but when you offer a service that only has 0.1Mbps upload that might have limited use! How can you accept that this service is acceptable to you and not acknowledge that there is an issue with the connection? Any advice @Ofcom ?
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Mark Cooper
(@cuperman007) reported
@ealexhudson @bt_uk @bt_uk we've got same issue. Colleagues working from home via Sky are OK, but those with BT internet are all getting err_ssl_version_or_cipher_mismatch errors for all *.azurewebsites.net URLs
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Jane Town
(@JaneTown23) reported
@bt_uk You can fix it for @Beth_Tastic I changed mine last year as was totally dropping signal which with a sen child adds to his frustration
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Superstar Tradesman
(@superstradesman) reported
@bt_uk do you know of an issue with the broadband in the Ross-on-Wye area?
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Danny
(@iDannyJB) reported
@scotty88g1 @bt_uk Best broadband I've been with by far for gaming/streaming, and the only problems I've had have been due to work in my area which they warn you about
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Piranha (#FBPE #DeepWoke #BLM)Pete ™🇪🇺
(@PiranhaPete1) reported
@bt_uk So I have to disable the service to receive international calls, why is it that it does not recognise them? My mobile does & that is also on your network!
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Iona M. Campbell
(@iona_ruadh) reported
@bt_uk any updated info as to when Tiree might get broadband supply issue fixed?
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ama_rib🎶🎵🇩🇲
(@B_AmariB) reported
@Beth_Tastic @bt_uk Got new lead from Amazon, £4.75 - what else could I do. Made no difference! All the major utilities providers - telephone, water, gas, electricity - are a joke. They charge arm and a leg and don't provide the service you pay for. Rip off.