BT (British Telecom) Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Southminster, Gillingham, Rochester, Rayleigh, Wickford, Southend-on-Sea, Chatham, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Southminster |
Internet | |
| Gillingham |
Internet | |
| Rochester |
Internet | |
| Southminster |
Internet | |
| Rayleigh |
Internet | |
| Wickford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
-
Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
-
Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
-
Martin Harris
(@tommyharris57) reported
from
Great Wakering, England
@DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!
-
Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
-
Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
-
Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
-
essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
-
Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
-
Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
-
Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
-
Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
-
Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
-
Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
-
Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
-
Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
-
Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
-
Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
-
Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
-
John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
-
Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Elaine Edwards
(@ElaineE21412119) reported
@bt_uk My mother is 85 and partially sighted her broadband has been down all day so we cannot reach her by phone or mobile as both rely on internet connection I cannot get to speak to anyone at BT to discuss it. #verypoorservice
-
Theo
(@TRS0211) reported
@bt_uk I get that issues happen but this is a paid-for service where people haven’t received what they were told they would get if they paid. Also, why is there no mention of, or apology for, this mistake on the actual app - why can we only find out on Twitter?
-
Laura McK
(@laura13bug) reported
@bt_uk absolutely shocking service. Changed to bt fibre 17days and so far had no Internet for 1/4 of that time and no solution in sight as keep being told its fixed. Should have stayed with with old provider! Customer service is shocking and online chat abysmal
-
Dave Munro
(@davegmunro) reported
@bt_uk hi. My Internet has been down all day. Can someone tell me when it'll be back please??
-
Pete The Pirate 🏴☠️
(@Peter42106856) reported
@brianmoon138 @btsport So many issues ive had with them, i get nothing back, no apology nothing, i payed for the Oliveira fight and i couldn't rewatch it the next day, but they have done nothing, theres a strong reason why people stream it instead
-
MMA Thoughts
(@MMAOpinions112) reported
Man what the hell, @btsport just cutting off the main event of the UFC in their recording, why am I paying £30 a month for a service that just isn't provided @btsportufc
-
WhitFitPT
(@IainWhitakerPT) reported
@bt_uk hi, my BT hub has been flashing pink for the last 4 hours. Switching off and back on makes no difference and the BT app says no issues in my area. What gives?
-
Andrew folds
(@Foldsy36) reported
@JamesMToseland @SheffChildrens Looks like it was a Eurosport advert for "live text updates". I'm gonna "watch" the race via a live timing screen. C'mon BTsport, throw the poor bike finds a bone and show some sprint races for free. Please.
-
Eoin Smith
(@eoinsmith) reported
@bt_uk Unable to send emails via @btinternet.com address - and know others experiencing the same issue. Is this going to be fixed soon?
-
fran
(@frxncarroll) reported
@bt_uk Opened a complaint and awaiting a call back. Customer service I have spoken to were lovely but the communication I have experienced has been horrendous. Process started end of jan and issues still ongoing 🙄