BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Basildon, Southend-on-Sea, Rochford, Gravesend, Rochester, Rayleigh, Chatham, South Benfleet, Billericay, Gillingham, Wickford and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Rochford |
Phone | |
| Gravesend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Enemarr
(@Nyishaaargh) reported
Please Please PLEASE @bt_uk can you tend our broadband issue. Been without service and phone-line intermittently for the past few days. We are helping an elderly couple who're shielding so need lines of communication. Even MORESO one is now terminal. #Help
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Pamela Goodman
(@goodman_pamela) reported
@bt_uk Yet again let down by BT. 2.5 weeks of NO broadband, finally get reconnected and guess what the system has gone down AGAIN. No update, no way of getting through. Disaster. Get your effing act together.
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Rob Henderson
(@RobjHen77) reported
@bt_uk @Scotlandteam Appreciate the support BT but any danger of a new logo, as your current one is ruining an otherwise brilliant Scotland shirt. Such a big plain boring logo!
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Calum Polwart
(@ShinyBlackShoe) reported
@bt_uk Claire if your algorithm knows it's a nussience caller... why allow it on the network? If it's free why isn't it default? Do we expect the less tech savvy to set these things up? It's time for providers to apply control (offer switch off option if people love a spicy call)
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𝗖𝗹𝗮𝘀𝘀𝘇𝗼𝗿𝗹𝗮
(@Classzorla) reported
@btsport your service on your app is absolutely shocking
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Bryn Hammond
(@Brynley_H) reported
@bt_uk @SkyUK @TalkTalk When are you going to offer some real competition to Virgin Media in terms of very high speed broadband in the NG24 area, please? I’m unhappy with their customer service but none of you offer decent alternatives at the moment.
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Chris M
(@chrismafc1) reported
@bt_uk Got it working again but kinda wish I hadn't as we are losing already! When watching football through the bt box it's like watching it with my eyes half closed (deffo not HD). So I just use the app. The wifi has been generally poor ever since I signed up but works fine now tbh.
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steve rogers
(@00dodge) reported
@martinkeown5 needs to **** off to arsenal tv @btsport
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Martin Robbins
(@Martyrobbz) reported
@btsport is there an option where I can mute Martin Keown as his commentary is just terrible. Sole destroying to know my subscription goes towards paying his wages.
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Tomi
(@GadgetsBoy) reported
@bt_uk hi I keep getting ID001 error trying to login to bt sport app. Can you help? @EE