BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 01/16/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Gillingham, South Benfleet, Basildon, Wickford, Grays, Rochester, Southminster, Rayleigh and Chatham.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Wi-fi
United KingdomGillingham Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouth Benfleet Wi-fi
United KingdomBasildon Wi-fi
United KingdomWickford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Brian_TCtravel Brian Telfer (@Brian_TCtravel) reported

    @btbusinesscare I get a "read" receipt from all the emails I sent to BT Business, but never ever had a single response - not even the "Valued-customer" email! Each phone call is more confusing. Is there an executive office contact who could intervene for me? Thank you

  • adz232 Adam Crawford (@adz232) reported

    @bt_uk They said that we’re on the right package. Clearly not, he’s only getting 130 down

  • benyamin61 Ralph Nathan (@benyamin61) reported

    @bt_uk @BT on 28/11 agreed upgrade of just broadband to add landline AND to RETAIN current phone no.for relative with dementia. Checked online and spotted BT error: change of phone no. BT cancel and refuse to honour deal .Disappointingly poor!

  • iMann_iFail iMann_iFail (@iMann_iFail) reported

    @BTCare Hi, Ever since I’ve had fibre to property fitted in late July, I’ve not once had your contractual guaranteed speeds, as I’m on the unlimited 900mb package.. I’m only getting 150-235 down through Wi-fi and 70-90 via cat6 cable. I believe there’s a fault on the line.

  • PaulJenkinsUK Paul Jenkins (@PaulJenkinsUK) reported

    Gutless Customer Service Managers @bt_uk who are not prepared to talk to customers who have a complaint. Stop hiding behind your "we can't control our supplier @OpenreachHelp " excuses. BT service is disgusting

  • Mrsburchybear Kelly 🌻🤪 (@Mrsburchybear) reported

    @bt_uk your WiFi is ridiculous! We live in a town an my mother-in-laws is a lot better and she lives in a village! It's a joke! January is going to be phone when the kids have got to do remote learning ! You're no help. The lines all need updating. Even my neighbour has problems

  • stevenagemandy Mandy Turner (@stevenagemandy) reported

    @bt_uk still trying to get an update on repair to parents landline, keep being told will be looked at that day but still not working, have chased twice this morning on direct message trail but no response to either message.

  • GdnJordan JABBO (@GdnJordan) reported

    @bt_uk Help?

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk No disrespect but you don't understand my frustration at all. We are unable to work without a sufficient service! And every time I've been promised a call back this hasn't happened, so I won't hold my breath. As asked numerous times, WHEN DOES THIS BECOME BREACH OF CONRACT?

  • FourfriendsT Four Friends Tibetan Restaurant (@FourfriendsT) reported

    Hi @bt_uk We want customers to be able to order takeaway from us so they can focus on other Christmas prep. Hard when our landline never works. This isn't the first time. Been on hold for ages and keep getting passed around. It's been a bad year ok, please make it easier for us.