BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Basildon, Rochester, Laindon, South Benfleet, Billericay, Gravesend, Gillingham, Chatham, Grays, Southend-on-Sea, Rainham, Tilbury, Rochford, Southminster and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Phone | |
| Rochester |
Internet | |
| Rochester |
Internet | |
| Laindon |
Wi-fi | |
| South Benfleet |
Wi-fi | |
| Billericay |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jules
(@julesrach) reported
@bt_uk Hi my phone didn't notify me that I had a reply. No, I'm afraid to say poor communication to arrange works from @bt_uk . Waiting for stage 2 now, still waiting to hear
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Martin Barratt
(@barratt_mj) reported
@bt_uk Will be looking to change provider as soon as my BT contract ends, very disappointing service.
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John Wallace
(@JohnWallace999) reported
@bt_uk Being harassed by BT Business for payment after moving to Residential because between you contract wasn’t stopped despite that being part of service. That’s on top of initial order problems. Hours on phone, told it was sorted, today threat of debt collectors. Avoid BT.
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fatreg
(@fatreg) reported
@bt_uk Hi. I have no BT sport service or BT tv for that matter but I want sport ultimate without changing tv/broadband
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Antony Szostek
(@AntonySzostek) reported
@bt_uk Adverts like this piss me off, especially when I get the worlds worst speeds and connection... and especially after I was supposed to get FTTP... now I’m not. Asshats
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Michael Tetzlaff
(@tetzlaff_mike) reported
@pete_savin @bt_uk Slow speeds & intermittent faults can be caused by damaged wires. Years ago our internet got slower and slower. My eagle eyed wife spotted a tiny nick in the phone line where it entered the house. I sprayed it with WD40 and taped it up. Speed was restored!
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Fiona Mountford
(@FionaLondonarts) reported
Hallo, @bt_uk @BTCare. I am a worried customer of yours. I have had no use of my landline for six days now - and yesterday my fibre optic broadband slowed down to unusable speeds. When I reported the issue on March 11th, I was told it would be fixed by the 16th. It hasn't been.
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Pete Savin
(@pete_savin) reported
@Reiverma @bt_uk Problem is you never get the same person handling the complaint so you end up going round in circles.
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Lewis_attacker
(@lewis_attacker) reported
@bt_uk WHY IS YOUR BROADBAND SO CRAP
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Jim Taliadoros
(@smartspring70) reported
@bt_uk @virginmedia hi BT. Thanks for getting back. You will be pleased to read that we have come back to BT after cancelling our virgin contract 3 weeks after sign up waiting for installation. Dreadful offshore customer service experience. They were a disaster.