BT (British Telecom) Outage Report in Canvey Island, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Wickford, Grays, Southend-on-Sea, Gillingham, Rochester, Basildon, Southminster, Rayleigh, Chatham and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford |
Internet | |
| Grays |
Wi-fi | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Gillingham |
Wi-fi | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Tim Harvey
(@Tim_Harvey) reported
from
Southend-on-Sea, England
@wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂
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Chris Callaway
(@golfingampm) reported
from
Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Essex THFC Woz1882 & JAGS Fan
(@woz1967) reported
from
Southend-on-Sea, England
@BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
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MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Chris Fitzgerald
(@cfitzy69) reported
from
Rayleigh, England
Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Chris Fitzgerald
(@cfitzy69) reported
from
Rayleigh, England
@btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TraviBaby1911
(@travihanson) reported
@TheRunningManZ @OpenreachHelp @bt_uk Damn it. Now I have to resort to playing this ****... Kappa
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Andy Powell, Bard Emeritus
(@apowell01) reported
@BTCare terrible service, wont take ownership of their own problems, try and blame the applications that use their service rather than the service itself. Did no triage to eliminate the issue from their end. Very unhappy customer.
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Broodrover
(@Broodrover) reported
@TheRunningManZ @OpenreachHelp @bt_uk It's was Toby. Toby likes to nibble; he ate my homework too. Bad dog.
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Feast130
(@Feast1301) reported
@TheRunningManZ @OpenreachHelp @bt_uk That sucks mate, hopefully it’ll get sorted quickly 👍
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TheRunningManZ
(@TheRunningManZ) reported
@bt_uk No fix yet. I’ve been on the phone to Chris in Dundee who is meant to be investigating and calling me back. The wider issue is that I need the internet for my job. The openreach engineer yesterday should not have removed the copper cable before checking the fibre would work.
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Marco
(@mBiferi) reported
@bt_uk It's been 4 days and still no info on when will our service be back. You guys charge quite a good money for the service you provide. You guys have sent a mini hub that is nowhere near as fast as the speed I need to do my work from home. When are you giving us answers?
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Kirstie 💙
(@Kirstiefk) reported
@bt_uk I already did follow the options. As I explained in my tweet they aren’t listening to me. All they are interested in is the standard ‘claim form’ reply which is not appropriate here. The damage needs stopped, not allowed to get worse thanks to an incompetent engineer
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John Johnson
(@StrokeyMcGinger) reported
@TheRunningManZ @OpenreachHelp @bt_uk Not a problem sir, we will all be eagerly awaiting your return at some point this week. 👍🏻
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Terry Cornwell
(@TerryCornwellUK) reported
@bt_uk In this Digital First day, it would be better if I could just check My BT, pop the reference number in a have a customer-centric view of the ticket and what has been done on it
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Andy Phillips
(@APCAFC) reported
@fatbury @btsportfootball Poor show from @btsport if they’re not showing it having advertised it for over a week