BT (British Telecom) outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Billericay, Rochester, Gravesend, Rayleigh, Gillingham, Chatham, Sheerness, Canvey Island, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	21 hours ago
Southend-on-Sea	E-mail	1 day ago
Billericay	Wi-fi	1 day ago
Rochester	Internet	2 days ago
Gravesend	E-mail	2 days ago
Southend-on-Sea	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Natalia Timiraos (@TimiraosNatalia) reported 5 seconds ago from Southend-on-Sea, England

  @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

• 
  glenn broadmore (@glennspurs1968) reported 5 minutes ago from Ingatestone, England

  @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

• 
  Rebecca McDonald (@BeckyMcDonaldpt) reported 7 minutes ago from Gillingham, England

  @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

• 
  Chris Callaway (@golfingampm) reported 10 minutes ago from Billericay, England

  I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

• 
  Glo Thienel (@Glo_Thienel) reported 14 minutes ago from Allhallows, England

  Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Gary Gould (@CloudyThinking) reported 17 minutes ago from Rochford, England

  @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

• 
  Ian Maxwell (@IanMaxy94) reported 20 minutes ago from Billericay, England

  @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

• 
  Daniel Hewitt (@DanHewitt2011) reported 22 minutes ago from Gillingham, England

  @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

• 
  Keith Flanagan (@Flanners999) reported 28 minutes ago from Thundersley, England

  @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

• 
  Mike Miners (@theessexsog) reported 29 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Hannah Wright (@hwrightxo) reported 31 minutes ago from Thundersley, England

  @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

• 
  Glo Thienel (@Glo_Thienel) reported 32 minutes ago from Gravesend, England

  Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Matt Brown (@Mattpsychol) reported 37 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Paul Parker (@paulparker81) reported 38 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 40 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

• 
  Tim Harvey (@Tim_Harvey) reported 41 minutes ago from Southend-on-Sea, England

  @wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

• 
  Bethan Chloe (@bethanchloes) reported 47 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  Glo Thienel (@Glo_Thienel) reported 47 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  stuart dew (@stuart_dew) reported 56 minutes ago from Rochford, England

  @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

• 
  Alister FULTON (@baldybeardyguy) reported 60 minutes ago from Rochester, England

  Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramnish Kalsi (@ramnishkalsi) reported 51 seconds ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

• 
  david bootle (@dbootsy) reported 1 minute ago

  @bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.

• 
  George Somerville (@geosomerville) reported 4 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Darren Smith (@Smicer999) reported 5 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 6 minutes ago

  @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

• 
  Tom Chapman 🐀 (@TomChap) reported 6 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  mouse (@HooverMouse) reported 6 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.

• 
  Berni (@BikerBerni) reported 9 minutes ago

  @bt_uk Yet again BT email not working.

• 
  Kat (@Kat06075689) reported 15 minutes ago

  @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 15 minutes ago

  @bt_uk not a word from you re no email service Appalling service!!!