BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Gravesend, Southend-on-Sea, Chatham, Latchingdon and Snoreham, Gillingham, Basildon, Rochford, Rochester, Rayleigh, South Benfleet and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Phone | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Chatham |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Latchingdon and Snoreham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Martin Harris
(@tommyharris57) reported
from
Great Wakering, England
@DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ContinuallyResting 💙 #LongCovid #StopRestPace
(@angie_roo2) reported
@bt_uk We don’t possess a physical home phone even with the line installed.We have landline to the house, mobiles and Internet, and the Internet is down..
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Naziar Hashemi
(@NaziarHashemi) reported
Having waited for 2 months for @bt_uk to fix our broadband, they update their website a minute after the fix time to say they can't provide a fix time. @BTSopenreach have finally dug a couple of holes. No customer service, no respect for their customers.
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Faye
(@Fayemusnus1) reported
@bt_uk So why has someone asked a trainee to call me? I was on the phone for 24 minutes to her with no resolution (after last week’s 1 hour and 20 minutes), just wasting my time and she’s now just hung up on me, whilst trying to contact @WeAreOpenreach! Your company is shambolic!!
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Rolo Tamasi
(@Rolo_Tamasi) reported
@bt_uk I did and I didn't see a clear answer so asked you for your help. Was that a silly thing to expect?
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JMC
(@LFC_1981_) reported
@bt_uk hub is flashing purple can't access BT app either any help be appreciated
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SimonBrundish
(@SimonBrundish) reported
Hey @MLB very kind of you to fleece your subscribers at the beginning of the season then take away their streaming service in the playoffs But Super nice from your UK partner @btsport to not even show game 2 of the ALDS I pay for all these services yet had to listen at 2am…
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Luke Sephenon
(@sephenon) reported
@BCanaries @bt_uk We are having the same issues, but we haven’t had WIFI for almost 4 days our hub is on blue colours then changes. Was suppose to have a engineer out today but hasn’t showed up yet. No wifi or internet in the whole house.
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JMC
(@LFC_1981_) reported
@bt_uk Issue with hub print flashing light, Liverpool L11 area, any known issues in that area? Can't even get into app
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Tigershout
(@Tigershout2) reported
@bt_uk I've reached out. Internet down again today :(
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The Gin Mum Club
(@EllaB1983) reported
@bt_uk DISGUSTING CUSTOMER SERVICE!! Day 3 of my very vulnerable 98yr grands father being left with no landline which affects his careline!! Day 3 of them saying they will be out and no show!!! How can you leave someone without their only form of help!!! DISGUSTING DO NOT USE