BT (British Telecom) outages and service status in Canvey Island, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Canvey Island, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (50%)
- Wi-fi (25%)
- E-mail (13%)
- Phone (13%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canvey Island, England
The most recent BT (British Telecom) outage reports came from the following cities: South Benfleet, Tilbury, Southend-on-Sea, Rochford, Southminster, and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet
|
Internet | 13 days ago |
|
Tilbury
|
Wi-fi | 13 days ago |
|
Southend-on-Sea
|
Internet | 15 days ago |
|
Rochford
|
Phone | 20 days ago |
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Southend-on-Sea
|
Internet | 21 days ago |
|
Southend-on-Sea
|
21 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, EnglandReal poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV
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Bethan Chloe (@bethanchloes) reported from Billericay, England@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Chris Callaway (@golfingampm) reported from Billericay, EnglandI only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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Gary Gould (@CloudyThinking) reported from Rochford, England@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Amy Pearson (@amypearson2406) reported from Gravesend, England@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, EnglandReal poor quality stream for the Final from @btsport on their You Tube Channel.
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Hannah Wright (@hwrightxo) reported from Thundersley, England@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Matt Brown (@Mattpsychol) reported from Bicknacre, EnglandCan anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Darren Young (@Road2Kili) reported from Gillingham, England@ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England@btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.
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Tim Harvey (@Tim_Harvey) reported from Southend-on-Sea, England@wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂
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Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Ian Maxwell (@IanMaxy94) reported from Billericay, England@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Alister FULTON (@baldybeardyguy) reported from Rochester, EnglandNearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Robson (@GFX2001) reported@bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.
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The Real Philip Lyon (@phillyonskem) reportedEvery time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.
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Eddie Crouch (@EddieCrouch) reportedAfter 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?
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Luanne Woodward (@Lu_Woo79) reported@bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤
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🏴🫡 🇬🇧 (@glasgoRFC1872) reported@bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .
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Mark (@Walesguy2) reported@bt_uk Site is still down….four hours!!!
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Ba$ho (@MonkeyRaincoat) reportedHi @bt_uk I am desperate to talk to a real person. I don't have a BT account. My 95-year old neighbour has lost her phone and broadband connection. She is largely deaf as well. I can't call from her phone as it is not working...1/2
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Yorkie Paul (@Yorkiebloke) reported@bt_uk Your guides basically said I’ll have to dispute it with Vodafone. You’re expecting me to pay for a service that was cancelled when I switched to Vodafone. I even had an email stating my final bill would be £15. Loyal BT customer for over ten years
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Akram🇵🇸 (@akrxm94) reportedWhy do BT/TNT Sports make it so hard on their website to cancel your subscriptions? So unclear and they only give a telephone number to call, and I call twice to get cut off both times after 10 minutes. Make it easier for customers to cancel subscriptions! @bt_uk @tntsports
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Sem Essessi (@SemiEssessi) reported@bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.