BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Southminster, Gillingham, Rayleigh, Wickford, Southend-on-Sea, Chatham, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Rochester |
Internet | |
| Southminster |
Internet | |
| Gillingham |
Internet | |
| Rochester |
Internet | |
| Southminster |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul D
(@PaulDulson2) reported
@bt_uk As a shareholder and a customer, I would prefer you to concentrate on your core business ! Jumping on bandwagons is neither big nor clever.
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Mark Wilkinson
(@markwilkinson1) reported
@jamclarkey @bt_uk Thanks James. Happily I already have a UPS (due to the winter power cuts here). Something else to plug into it now though. The phone - also overland here- was something you could rely on when power was down, but not anymore it seems.
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Shae Harmon (they/them)
(@shazzah_harm) reported
Hey @bt_uk you sent us a temp Mini Hub that only works for 10 minutes until it shuts down and we cant see it anymore- even when it is reset. Like we need to work. Why is it so hard to send us an actual working device that's been tested?
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Sammo
(@Sammo08723241) reported
@bt_uk @England Never mind coming home,where did it go to ?????
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TinMan 🏍💨🏴
(@TinManVlogger) reported
@bt_uk @markwilkinson1 It will also stop working if your internet goes down Let’s not forget you still have low speeds in county locations Yes voice doesn’t take up much bandwidth but when you haven’t got a lot to play with in the first place digital voice probably Isn’t going to work very well
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk All of this while I have to self-isolate and I'm paying out my arse for international calls through my Portuguese cellphone carrier to reach your support line.
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ShiskaBob89
(@Bob89Shiska) reported
@bt_uk @bt_uk I've been told by your support team that it's par for the course (verbatim) to have an SLA of over a week for residential clients who are left without Landline, Broadband, Mobile and Mobile Data because of a BT faulty installation!
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Matthew Allen
(@mattallen76) reported
@bt_uk It’s now 5 weeks that I’ve been without fibre. That’s 5 weeks of excuses. 5 weeks of broken promises. 5 weeks of not being able to run my business properly. Enough. Is someone going to pull their finger out and get this sorted? #badcustomerservice
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christie leigh Smith
(@christieleighSm) reported
@bt_uk I had a problem with my BT today, got a call from them saying that someone was coming round between 2 and another time today, but I won't be here then because I have to go to my volunteer job today
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Carmella Hunt
(@CHunt88) reported
@bt_uk Do you have an estimated timeframe for your latest Smarthub2 to “settle down” after installing?