BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 04/02/2025 02:45

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Billericay, Gillingham, Rochester, South Benfleet, Gravesend, Canvey Island, Leigh-on-Sea, Rayleigh, Ingatestone, Sheerness, Basildon, Wickford, Grays and Rainham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Internet
United KingdomChatham Internet
United KingdomChatham Internet
United KingdomBillericay Wi-fi
United KingdomGillingham Internet
United KingdomRochester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • woz1967 Essex THFC Woz1882 & JAGS Fan (@woz1967) reported from Southend-on-Sea, England

    @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • golfingampm Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperSparkyDuck SparkyDuck 🐸 (@SuperSparkyDuck) reported

    @bt_uk Do you know what's better than having to wait for an engineer to fix an issue? Having no contact from an engineer and my appointment being cancelled without my knowing? Then being on hold for 15 minutes to be told we'll book you in for tomorrow.

  • WoodyBrum Woody (@WoodyBrum) reported

    @AntheaJ47 @bt_uk @PopTelecom And I don't particularly want a broken leg either. Cheers anyway.

  • Conlh3 C (@Conlh3) reported

    As @bt_uk have such a poor internet service in my area who do you guys advise to join?

  • _samer21 samer (@_samer21) reported

    @LaurensJulien @btsportfootball @btsport Worst french coach ever?

  • ZoeBell_ Zoe (@ZoeBell_) reported

    @bt_uk Thanks I’ve just done that and it said that the connection is fine which is true we can connect it’s just really slow. It’s not a problem with connection at home bc it only went slow today after openreach were working here

  • Martinjlbailey I & I (@Martinjlbailey) reported

    @bt_uk yes, expensive and unreliable, can't wait for my contract to expire, BT are awful

  • ChelseaCoster1 Chelsea Coster (@ChelseaCoster1) reported

    @bt_uk 2 hours on the phone from 6pm-8pm for an operator to then say sorry our phone lines close at 8pm. 2hours in the phone!. And still not sort my issue! Outrageous

  • browneyez196924 Dark diamond (@browneyez196924) reported

    @bt_uk Can someone please explain why from the 17/02-02/03/2021 my elderly mother was without any service and up until today no compensation of any type to account for those out of service days!! Disgusting BT!!!!

  • danjamesprice Dan Price (@danjamesprice) reported

    @bt_uk I was told over the weekend that my compliant had been accelerated and I would hear something within 72 hours again very poor and again costing me more money...

  • lukescofield1 Luke Scofield (@lukescofield1) reported

    @btsport @btsportcricket I’m logged in on the app but it’s saying I have to upgrade to lite to watch anything. Why!? Not a problem on the browser on laptop