BT (British Telecom) Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Southend-on-Sea, Latchingdon and Snoreham, Gillingham, Basildon, Rochford, Gravesend, Rochester, Rayleigh, South Benfleet, Billericay, Wickford and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Latchingdon and Snoreham |
Internet | |
| Gillingham |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Chris Callaway
(@golfingampm) reported
from
Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Chris Fitzgerald
(@cfitzy69) reported
from
Rayleigh, England
Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MS
(@MissyStisted) reported
@bt_uk Been waiting 9 MONTHS for landline from BT! Blamed Openreach but poor follow up by BT. Taken so long case automatically closed by BT so have to start again. 😫 Avoid if you can. Poor customer service - lip service not action.
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David Wheatley
(@dt_dwh) reported
@bt_uk If you missed the rest of the clip there due to a bad connection, it was followed by Salah taking a dive. Nothing new. #COYS
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Paul
(@fuelmac) reported
@bt_uk good afternoon I have been waiting for an engineer since 8am to arrive, terrible terrible service, with no updates... please advice!
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Kyle
(@KYLELFCWALES) reported
@bt_uk @PeterHarrimanDJ Its not the box itself its many people having same issue just today
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crinkly mo...
(@SwissKnee) reported
@OpenreachHelp @bt_uk & there's absolutely no clarity on when the problem will be fixed. How much longer is this going to go on, and what are we going to get in return for the stress you're putting us through?
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nick nick eden
(@nicky_brogan) reported
@bt_uk Not reliable. Booked fibre whole house on 6 Oct for 1 Feb live. Won’t be set up until April. Reliant on a curtesy mini hub for 3 homeschooling kids. That is faulty so using my mobile hotspot but you won’t replace the mini hub. Your adverts are lies and your service terrible.
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Chris Ginnelly
(@ChrisGinnelly) reported
@btbusinesscare my experience of this service is nothing short of a farce. Excuse after poor communication after lack of explanations on cancelled engineer visits makes this the worst business decision I’ve made in the last 5 years since we started. Complaint number 106650794
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Ruth💙
(@Picknett_Powell) reported
One of the 'joys' of #WFH The @bt_uk Internet keeps going down 😕 3 times today so far! Why is the service so poor? #NHS #HomeSchooling2021
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Ofcom
(@Ofcom) reported
@Catherinejourno @bt_uk Hi again, BT has a Universal Service Obligation which requires them to provide a service at any UK address so if you choose not to continue with the service, they're entitled to charge for cancelling a fixed term contract if outlined in their ts and cs.
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SENSZE 👻
(@CMSENSZE) reported
@bt_uk My hub came today and I’ve set it up, and my activation date is tomorrow. The hub is currently flashing pink/purple, is this just because it hasn’t activated yet? Or is another issue causing the pink flashing