BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 12/30/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Rochester, Basildon, Wickford, Southend-on-Sea, Southminster, Rayleigh, Chatham, Billericay and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Wi-fi
United KingdomRochester Internet
United KingdomGillingham Wi-fi
United KingdomBasildon Internet
United KingdomWickford Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkAshley01 Mark Ashley (@MarkAshley01) reported

    @steeleyp_ @btsport The tweet says “All bt sport customers” I pay for BT sport which means i’m a customer of BT sport. Get back to me when i dont pay for BT sport

  • 1616Six Jordan (@1616Six) reported

    @maddix85 @bt_uk Exactly the same. Half way through a work call and I lose the customer plus the connection to the office. Makes me look terrible and things are hard enough at the minute with what’s going on in the world!

  • MikeSchofield7 MichaelSchofield ✌️ (@MikeSchofield7) reported

    Considering it’s impossible to pre-empt what date you’re going to move in, 6 weeks to ‘activate’ our line is madness, how ******** are we meant to go until MARCH 19TH without internet when we’re meant to work from home?!?! @bt_uk absolute mess

  • geoffbell01 Geoff (@geoffbell01) reported

    @bt_uk how do you think it’s acceptable to leave a vulnerable elderly couple (my in laws) with no landline phone for another 4 days after you failed to activate the service on Friday 29 Jan ? Disgraceful.

  • geoffbell01 Geoff (@geoffbell01) reported

    @bt_uk Ok - will I get a phone call today ? I was told I would receive a call between 14:30 and 16:30. You have updated the My BT app to say that the service will go live on 4th Feb - I never agreed to that date ??

  • ParGupta Parul Gupta (@ParGupta) reported

    @MarcAllera @bt_uk @EE your consumer service is appalling. I have been on the phone for 2 hours now, and still no resolution to my issue.

  • daisy_fernandez Daisy Fernandez (@daisy_fernandez) reported

    hi @bt_uk + @OpenreachHelp - can i have some info on the 4 month delay it is taking to fix the internet/cable routing issue @ my flat? 4 engineers have been sent over w/o knowledge of the problem. ur fundamental issue w comms means i am forced to commute during a pandemic.

  • jenhusdan Jen Husdan (@jenhusdan) reported

    @bt_uk for the last five days my internet has been dropping like crazy causing no end of problems and apparently there are no problems... can anyone help or is it time to switch?

  • 1616Six Jordan (@1616Six) reported

    Completely fed up with @bt_uk almost a month now of interrupted internet, promised call backs that never happen, loss of connection interrupting already difficult times of WFH, will be cancelling ASAP!

  • 1960msr under the east stand (@1960msr) reported

    @MJPGallagher @bt_uk Mine keep cutting out randomly also apparently cut out 100 times or more last month all the online help I got was a message saying it’s all fixed lol and it continues to drop out