BT (British Telecom) Outage Report in Canvey Island, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Wickford, Grays, Southend-on-Sea, Gillingham, Rochester, Basildon, Southminster, Rayleigh, Chatham and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford |
Internet | |
| Grays |
Wi-fi | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Gillingham |
Wi-fi | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Martin Harris
(@tommyharris57) reported
from
Great Wakering, England
@DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rena Patel
(@rpetal27) reported
15th April - commence a one hour and 45 min call to @bt_uk customer service - pleading for help to fix this, why was my appointment cancelled? Why didn’t anyone call me? General subtext of; what the hell guys? You created this problem and you can’t get it fixed?
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soph v. 96.3
(@sophb66) reported
@bt_uk watching BT Sport 1 Bundesleague game - sound is terrible, it’s all crackly. What are you doing with the signal? All other channels BT included are fine. Just this one ....
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Phil
(@Phlz) reported
@bt_uk Yes but is it needed? Are there issues in my area or not?
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Rena Patel
(@rpetal27) reported
14th April - hub arrives. Plug it in, still flashes either orange or purple. At this point, I still have some sort of weird faith that has a paying customer @bt_uk and @OpenreachHelp will fix it. Spoiler alert; no they won’t.
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Jonathan
(@Jonatha93928213) reported
@MarcAllera @OfficialIrishFA @bt_uk The level of customer service at BT has always been awful, but today it surpassed itself in rudeness, greed and selfishness...really really ruined our weekend..that was bt and their crew...TERRIBLE
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Bernie
(@nitelighter) reported
@SkySportsPL @SkySportsPL is it just me or is sky sports asking certain managers proper dodgy questions yet others get nothing of the sort. Some commentators are real **** stirring. @btsport isn't as bad. What gives?
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Jonathan
(@Jonatha93928213) reported
@bt_uk @OfficialIrishFA If I have an emergency bearing 8n mind everything I have explained....just want to put my sons mind at rest....?
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Jonathan
(@Jonatha93928213) reported
@bt_uk @OfficialIrishFA If I have an emergency bearing 8n mind everything I have explained....just want to put my sons mind at rest....? Bt don't care about us thats 4 sure
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Alex Bicknell
(@ajbicknell) reported
@bt_uk Router is disconnecting (flashing purple and orange) every 30 minutes. Been like this all day. Getting no where reporting this via chat or using your tests. Help!!
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soph v. 96.3
(@sophb66) reported
@bt_uk How am I watching the match? Huh? On the TV not on my I pad, I think it’s the commentators microphone! Dreadful! Not usually an issue in any football game and I watch lots .....