BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Basildon, South Benfleet, Southend-on-Sea, Billericay, Rochester, Gillingham, Wickford and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Basildon |
Internet | |
| South Benfleet |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Billericay |
Internet | |
| Rochester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan Algar
(@Stefanalgar) reported
@bt_uk today I waited in all afternoon for your broadband engineer to call and sort out my slow internet connection… even after a call from your office informing me he may be late your engineer did not show…. A waste of my time and I was late to work… this is not good enough
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Elly Sophia
(@ellysophia) reported
@bt_uk our wifi is virtually non existent - what can we do about this? I’m paying £30 a month for my phone to default to using 4G as wifi is so poor?
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Serkan Daştan
(@SerkanDastan) reported
@bt_uk My normal speed should be 65-76 mb download and 18 mb upload. But this internet is very slow.
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Finn
(@Fobloid) reported
@bt_uk would you be able to help me with issues relating to the BT Shop?
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Evohoy
(@evohoy1) reported
@bt_uk I’m transferring to SKY on Thursday and My BT service has just been cut off 2 days too early. What’s going on BT?
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Lewis
(@Daave360) reported
@bt_uk Why does your online tool report “No known issues in your area”?
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🎽warr10rz🏉
(@warr10rz) reported
@bt_uk why will the Norton version of BT Virus Protect not install on one of our devices (a tablet)? when we attempt the process Google Play Store downloads/installs the old McAfee version Android version on tablet is 7.0 - is this the cause of the issue
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Serkan Daştan
(@SerkanDastan) reported
@bt_uk We moved to a new building and a new flat. Everything in the house is new but the internet is very slow. BT box should be installed in our building. They connected our internet from the next building and it is very slow. Pulling a cable from the next building is not right at all.
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P 🤍
(@__FairyP) reported
@bt_uk Hi! Day 4 of no internet - we had 2 people come over in the morning and said they couldn’t fix it and that another engineer would come later in the day. No one came.
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One7TOut
(@One7TOut) reported
Internet update; @bt_uk engineers are in a manhole! This isn't a euphonism or code, they had to go and get permission from the council to get access to said manhole to fix the fault! I get frustrated and I know it's their job but that can't be having a pleasant day.