BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Rochester, Southminster, Gillingham, Rayleigh, Wickford, Chatham, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Rochester |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Rochester |
Internet | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Megan
(@kingstonmeg8) reported
@bt_uk told they can’t offer assistance as they close at 9pm and reopen on the 29th. This is ridiculous considering it’s Christmas Eve and families are trying to sit down and stream movies together. I’d imagine you’ll soon lose many customers as it’s nationwide.
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Laura Welch
(@LauraAbiW) reported
@bt_uk is there an outage in le16 7? Have had no internet for hours and have tried all the usual tricks
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Jamie・ジェイミ・ˈdʒeɪmi
(@jspieve) reported
@bt_uk Hi, I have just reported a fault with my Aunt's landline via your SMS service. I already got a response saying the engineer will look at it. 👍 Is there any way of informing them that she is 91 and really needs the landline for work for her Careline alarm?
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KeeleyBlonde
(@BlondeKeeley) reported
@bt_uk No problems logging on. My current contract ends on 23 January 2022 and I would like to switch to a £10 SIM only contract from this date.
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Bloodbabe2003
(@NaomiSummers) reported
@bt_uk Tried this. You allege the hub is the issue but it doesn't explain my connection nosediving to less than 1mbps every evening after 8pm. The hub worked fine before works on the merger between EE and BT. Just tell me if your server load is struggling to cope.
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Martyn Kelly
(@martynkelly) reported
Merry Christmas to my family from @bt_uk, who broke our broadband this morning and won't fix it until 'by 23.59 31/12'.
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Belinda Harris 🤌🤌🇮🇹🇮🇹
(@Belinda_Harris) reported
@bt_uk does the digital voice service work if broadband is down? Asking for 80+ year old parents who r being forced to have their trusted analogue service disconnected
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Gordon
(@_gordongeorge) reported
@btsport How do I cancel my Monthly Pass? If I go to 'My BT' and then click on 'Your products' I see 'BT Sport - Add now' as an option which is odd as I can watch it already. I see no Monthly pass displayed on the 'Your Products' page. And I see no option to cancel.
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SARAH BEEVER
(@SarahBeever) reported
@EE @bt_uk NO WIFI, NO BROADBAND, NO INTERNET. NO COMMUNICATION. LIVE DATE 14th DECEMBER AND STILL NOT ACTUATED. MERRY CHRISTMAS TO YOU TOO 🤚 EXTREMELY DISAPPOINTED PAYING FOR A SERVICE WHICH ISN'T EVEN WORKING.
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EyezInTheWoods
(@eyez_in) reported
@bt_uk All good now. Its just rather frustrating that while installing a neighbor about 6 houses Internet connection was broken. Thanks for getting back.