BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Canvey Island, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Chatham, Billericay, Rochester, Rayleigh, Gravesend, Latchingdon and Snoreham, Gillingham, Basildon, and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Phone | 6 days ago |
|
Chatham
|
Internet | 6 days ago |
|
Billericay
|
Phone | 8 days ago |
|
Rochester
|
Internet | 10 days ago |
|
Chatham
|
Internet | 10 days ago |
|
Rayleigh
|
Wi-fi | 12 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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John Galley (@JohnGalley99) reported from Great Wakering, England@btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩
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Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Richard Burgess (@Cover4Caravans) reported from Billericay, EnglandWhy am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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The Power 1962 (@jlarkin123) reported from Wickford, England******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport
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Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Bethan Chloe (@bethanchloes) reported from Billericay, England@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Daniel Drury (@DannyDrury) reported from Billericay, England@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Louise Lfc (@loulou009) reported from Rochester, England@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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Hannah Wright (@hwrightxo) reported from Thundersley, England@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Faith Thomas (@Faith17T) reported from Canvey Island, England@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Glo Thienel (@Glo_Thienel) reported from Gravesend, EnglandHi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Aaron Kleman (@kleman14) reported from Gravesend, England@btsport why is the sound not working on the espn channel?!
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essexgingerbread (@CharlotteHuzzey) reported from Basildon, England@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Martin Harris (@tommyharris57) reported from Great Wakering, England@DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!
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Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Mike Miners (@theessexsog) reported from Billericay, England@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Strong (@sstrong82) reportedI know were in a pandemic but the @bt_uk customer service line is awful, spoke yesterday to the online help who said I need to call in and speak to someone, over 45 minutes yesterday on hold and never got through, today got told 10 minute wait, that was 25 minutes ago!
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ChunkyTHFC (@ChunkyTHFC) reportedI’m at the point of cancelling my @SkySports and @btsport subscriptions to spare me the pain of having to watch this ****.
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J. J. Bittenbinder (@COVID4President) reported@bt_uk @TomSlists1 Hi Tom, can you DM us so you don't talk **** about us publicly? No offence to the writer I know you're just the social media guy, it's just a shitty service generally
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Janak Bhundia (@JBhundia) reported@bt_uk my phone line & broadband are down & the only suggestion from one of your managers, Mo (faults team), is to break lockdown rules. Shocked at this, so I put a complaint in. Just got a an e-mail saying you've closed the complaint!
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Tom (@BigLadTom) reported@bt_uk worst customer service in the world !!
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Mal (@malachyrua) reported@bt_uk Hi there! So the hub has just turned blue and appears to be working? Which I thrilled about but obviously a fault/complaint was raised...could I drop that? Please.
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Pixie Boot (@Pixie_Boot) reported@bt_uk I reported a fault. You sent me a message from 61998. I cannot respond to this. Help!
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andrewk 3.5% #FBPE #RejoinEU (@AKondakor) reported@bt_uk Tried it. it says faster fibre is already available with speeds up to 80M down and 20M up but that's not what we get ,16down 1up. I'm told it won't go any faster due to distance from exchange.
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geefunk (@thegeefunk) reported@bt_uk I’ve been trying for days to get through for a new account which was cancelled the day after I set it up. Capacity issue apparently, but I can’t sort it out as I simply can’t get through to you. Now I have 2 kids I can’t homeschool and I’ve just moved house. Pretty stressful
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mullarkz_ttv (@MullarkzT) reported@bt_uk never go with bt broadband. One of the worse things I’ve ever done. Terrible service and constant faults with the internet. Worst thing about it is the compensation is a joke too.