BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 01/07/2026 07:00

January 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Southend-on-Sea, Gillingham, Rochester, Basildon, Wickford, Southminster, Rayleigh, Chatham and Billericay.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Wi-fi
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomGillingham Wi-fi
United KingdomRochester Internet
United KingdomGillingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cupsoftherosay_ blasian. (@cupsoftherosay_) reported

    @btsport Lionel Messi is washed, lads!!!... CR7 would never let a small club from a farmer's league trash his club like this. CR7 is the goat🐐👑

  • ayobamikale Ayobami Oluwanisola (@ayobamikale) reported

    @btsportfootball the Enhanced Player option on BT sport App is not working at all. It keeps loading the normal playing version each time I select the Enhanced player option. I missed the game tonight and I was unable to view both matches actions. #ChampionsLeague @bt_uk

  • hamidukingu Cade (@hamidukingu) reported

    @btsport @btsportfootball Damn quality....best on the game

  • leeellis11 Lee Ellis 🔰 (@leeellis11) reported

    @Ste6840 Yep same here and this isn’t the first time either with sound issues,sort it out ffs @btsport 🤬

  • Ricki56689015 Ricki (@Ricki56689015) reported

    If that messi penalty was given then for a "accendital clip " Same thing happend to Maguire at west brom not given ?? Joke.. **** var @btsport @ManUtd #ChampionsLeague

  • Iborra79L Phil Louey 🏏 (@Iborra79L) reported

    Fair to say pitch side interviewers ask some pretty ****, boring questions. I could do their job, in fact I'm going to apply to @btsport to see if they will give me a go. Des Kelly just asked Henderson if he thought Liverpool needed that win. Duh!

  • karibuMathare One_World_Two_Different_Axis (@karibuMathare) reported

    @btsport Wait,I have a problem here. How do we say Eto'o's son? Or is it Eto's son? I'm confused. Someone help, please.

  • mikehallfoto Mike Hall LRPS 💙 (@mikehallfoto) reported

    So in desperation, I call @bt_uk and speak to a call handler who was just brilliant. He bent over backwards and then some. I have had plenty of poor customer service from them, but not tonight. So, there may be hope. That long gone email address *might* be recovered and if so

  • martytyke Marty the Tyke (@martytyke) reported

    @btsport .....yeah LIverpool were great at the weekend. It was just those 3 Leicester goals that made them look bad.

  • UmarManzoor_ Umar Manzoor (@UmarManzoor_) reported

    @Yusuf03162735 @Ollieslost @btsport Shut up *******