BT (British Telecom) Outage Report in Canvey Island, Essex, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Canvey Island, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Chatham, Billericay, Rochester, Rayleigh, Gravesend, Latchingdon and Snoreham, Gillingham, Basildon, and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 4 days ago |
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Internet | 4 days ago |
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Phone | 6 days ago |
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Internet | 7 days ago |
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Internet | 7 days ago |
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Wi-fi | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Chris Callaway (@golfingampm) reported from Billericay, EnglandI only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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Craig Stone (@stone_craig) reported from Gillingham, England@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Alister FULTON (@baldybeardyguy) reported from Rochester, England@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Jason Plom (@jasonplom) reported from Corringham, England@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Matt Brown (@Mattpsychol) reported from Bicknacre, EnglandCan anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Alister FULTON (@baldybeardyguy) reported from Rochester, England@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Keith Flanagan (@Flanners999) reported from Thundersley, England@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Alister FULTON (@baldybeardyguy) reported from Rochester, EnglandWeek 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON (@baldybeardyguy) reported from Rochester, EnglandNearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Alister FULTON (@baldybeardyguy) reported from Rochester, EnglandWeek 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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stuart dew (@stuart_dew) reported from Rochford, England@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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stuart dew (@stuart_dew) reported from Rochford, EnglandSo @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Melly Christmas (@writermels) reported@MancunianCaviar @bt_uk Hi Liam! I’m the same - in Stoke-on-Trent, down since 11am. I’ve had no response from the text number either. Just got through to an advisor - there’re aware of a problem but not how long it will be as they are working on it. No consolation - just thought I’d let you know.
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John Chadwick (@chadSTERjohn) reported@bt_uk I need some help with my account can’t get through to anyone by phone
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i Trader Invest (@iTraderInvest) reported@bt_uk BT look at your bloody personal messages! I’ve been on hold for over 30 minutes of my life that I won’t get back! For a communication company your a joke. I need to cancel my appointment on Monday DM me know as won’t call you again, time is to precious to waste on you.
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Tim Gilbert (@trgilbert9) reportedAbsolute shambles from @bt_uk how hard is it transfer your internet to a new home? 🤬 2 cancelled orders by BT without correspondence / 6 hours spent on the phone chasing their mistakes and still no resolution!! Two people trying to work off an 4g for 2 WEEKS #btinternet
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ethan (@wiavez) reportedgetting some dogshit orange light on my bt router and its not worked for like 2hrs @bt_uk help please im losing my mind
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Insert name here (@thefxdream) reported@bt_uk Same issue here every time I ring, at least 45 mins to get through. I’ve only been waiting since January to get a phone/broadband line installed so what’s the rush! @bt_uk & @WeAreOpenreach are without a doubt the worst companies I have had the pleasure of dealing with, good job!
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Jemma Woodhouse 💋 (@Jemzielou) reported@bt_uk is there an issue with your website today???
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Stefan Kukula (@StefanKukula) reported@bt_uk Is e-mail down? Can't use webmail (says service not available). Is stuff getting through using a client?
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🤘𝕸𝖆𝖙 𝖙𝖍𝖊 𝕯𝖆𝖒𝖓𝖊𝖉🤘 (@MaidenWatford) reported@bt_uk sitting on a phone nearly an hour so far. That's after 25 mins and then getting cutting off. Your DM is a stupid automated message. I would text my landline on sms but its not installed! Just a total joke
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Liam (@MancunianCaviar) reported@BTGroup @BTCare @bt_uk No access to myBT to run tests. No one on live chat No one answering helpline (on hold for over an hour) No internet connection. What's going on? Working from home is difficult when you provider goes down and there's no one from support. #BTDown #BT