BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 02/10/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Rayleigh, Southend-on-Sea, Basildon, Chatham, South Benfleet, Billericay, Gillingham, Wickford and Grays.

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City Problem Type Report Time
United KingdomRochester Internet
United KingdomRayleigh E-mail
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomBasildon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jmc_fire James Martin Charlton (@jmc_fire) reported

    @bt_uk Is there an issue logging into mybt? It immediately logs me out or pushes me to email, and keeps on saying my password is incorrect when it isn't.

  • DocDomP 🇺🇦Dominic Patterson (he/him)🇺🇦 (@DocDomP) reported

    @bt_uk I really don't understand a business model that doesn't promote loyalty. Our 2 year broadband contract has come to an end with a price hike (expected but still annoying) The best quote you can give us to stay with you is nearly £20pcm more than we get as a new customer

  • BlackCountryBob BlackCountryBob 🐺💙 (@BlackCountryBob) reported

    @GroovyLtd @btsport Cancelled my subs as I can’t stomach listening to McManaman, and I told them this when I called to cancel.

  • DharshiniDavid Dharshini David (@DharshiniDavid) reported

    @bt_uk Cursory search reveals reports of such behaviour for a while - but doesn’t seem to have been clamped down on?

  • MrBasicx Matty (@MrBasicx) reported

    @bt_uk wondering if the broadband is down in my area, my internet has gone off even though it’s been paid

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Still I’ve no landline I’m on a non existent number and I’ve still not got my number back I’ve had for 46 years. My friends think I’m dead because my mobile has no signal And my landline has been off for over 2 weeks. Digital isn’t working for me. I wish I could get my no. back.

  • Smudger7404 Smudger (@Smudger7404) reported

    @bt_uk I have noticed that the cable into my home has some minor damage to it. This is from the junction box on our wall join to pole, down into our house exposing the bare wire inside. Who do I speak to for a repair on this please? Thanks!

  • DewiRob22 Dewi Roberts (@DewiRob22) reported

    @bt_uk So no job yet waiting to see if she gets benefits and child support she was made to get a mobile contact for £ 50 a month for her ex partner but she pays for that as well from bt

  • Jay_Crack23 Japes (@Jay_Crack23) reported

    @bt_uk any update on how long it will take you to fix the exchange in farnborough my Internet been down for over 12hours. I had to take the day off work because I can't connect to do my job. #renationaliseBT

  • SimonTemplarGB Sebastian Tombs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴‍☠️ (@SimonTemplarGB) reported

    After 'literally' spending hours with my ex-BT mate checking my wiring it turns out there was a line fault. I am now inordinately pleased to confirm the landline I never use, but is required for my Internet @bt_uk is working perfectly 🙄