BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 01/17/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Gillingham, South Benfleet, Basildon, Wickford, Grays, Rochester, Southminster, Rayleigh and Chatham.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Wi-fi
United KingdomGillingham Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouth Benfleet Wi-fi
United KingdomBasildon Wi-fi
United KingdomWickford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • anita_coleman Anita Coleman (@anita_coleman) reported

    @bt_uk Big thanks to the very supportive gentleman from BT Mobile who we called on the helpline when I couldn’t receive calls or texts on my mobile phone. He was very patient and sorted the issue which wasn’t a network problem in the end it was with my phone!

  • RidersRapport The Riders Rapport (@RidersRapport) reported

    Come on @btsport I series linked MotoGP to watch the MotoGP races the box has recorded every session except the MotoGP race. Rossi's last race and the stupid box fails to record. Why do I pay for this.

  • blondebonce pinkblondebonce ❤ (@blondebonce) reported

    @bt_uk I know. I am. But that doesn't stop the fact that I am paying BT for a service which is not working. BT.

  • _stephanie_28_ Stephanie (@_stephanie_28_) reported

    @bt_uk Don't know my landline no. it's never been plugged in... thought it'd just be easier to ask than try to remember which account no. I need to log in - an old account still showing, BT mobile, or broadband - all just strings of letters and numbers with no hint as to which is which!

  • lornawilliams81 Lorna Williams (@lornawilliams81) reported

    @bt_uk The link to the deal of the day on your website seems to be broken. A flight simulator game isn’t quite the same as Apple TV… 🧐

  • TheAlmightyWord Casey: GOTY Edition (@TheAlmightyWord) reported

    @bt_uk Nah it's fine now we were on hold for so long the problem seem to go away. Hopefully it won't come back.

  • eamonnmcandrew eamonn mcandrew (@eamonnmcandrew) reported

    @bt_uk Please can you stop putting messages out on the bt tower as I consider it pollution perhaps Philip your CEO could answer my email on the tower I will be down there tomorrow if you could organise my reply With thanks eamonn

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk why after 6 months of me complaining and you blaming @OpenreachHelp does it transpire they have never had a complaint about my situation? And you say you are doing everything in your power , open reach have never had my complaints highlighted 6 months no service ?.

  • leosouliotis Leo Souliotis, PhD (@leosouliotis) reported

    Well done @bt_uk! At first refusing to lower my tariff as they can't provide the same speeds on my new place and now they even have a fault on these speeds! (They provided a 4G hub which doesn't work) UK peeps, any advice on where should I take this, potentially legally?

  • Roberthastosay Robert (@Roberthastosay) reported

    .@plusnet .@ofcom .@bt_uk It is now a full week and Plusnet email is STILL not working. They obviously do not care about their customers.