BT (British Telecom)

BT (British Telecom) Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Basildon, Essex, England 03/29/2024 09:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Chelmsford, Upminster, Grays, Southend-on-Sea, Longfield, Romford, Leigh-on-Sea, Dartford, Rayleigh, Billericay, Rochford, South Ockendon, Gravesend and Brentwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomChelmsford Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alfiejmulcahy Alfie Mulcahy (@alfiejmulcahy) reported

    @bt_uk @GBNEWS: Are there any plans to put GBN on the new BTTV internet mode. It's a great new way of receiving television and GBN is the only channel I feel myself missing. Would be disappointing having to use the inferior service for the sake of one channel. Thanks in advance.

  • TheCrptoBear 🐻PlanABandC (@TheCrptoBear) reported

    @btbusinesscare We’re all good, your customer service and ridiculous charges were so bad we left. In hindsight maybe I should have posted a comment on your business page for a faster response…!

  • malachinunes Malachi Nunes • Mentor (@malachinunes) reported

    @bt_uk @btbusinesscare I asked to remove a name on the account because they are deceased but BT decided to accidentally cancel the whole BT account and lost my number I’ve had from 30 years ago! So upset and furious with BT. I need this to be looked into asap.

  • RoyOx5 Roy Ox (@RoyOx5) reported

    How do you change the audio setting to crowd noise only? I would like to mute the commentators, but I cannot find the option? Please can you help me? @btsport @btsportfootball #DINCHE

  • CEB97783359 Tripping Gauntlet (@CEB97783359) reported

    @_IAmNotANumber_ @bt_uk Trouble is most other providers have to use bt engineers as they only rent lines/fibre. So please check before you change.

  • ScottWhitman1 Scott Whitman Music (@ScottWhitman1) reported

    Bt sport app constantly buffering .. this champions league match is un watchable!! 😡 @btsport anyone else having issues tonight? #btsport #btsportapp

  • dazzymans Darren (@dazzymans) reported

    @bt_uk which is it please as your confusing staff that i need to talk to that i dont gwt cut off from a debt u told me i dont owe before. is theresa getting in touch tommorrow or not? the dm just now said she had made her permision clear and and phone down no disability help inclusion!

  • MrJoeRobinson Joe Robinson (@MrJoeRobinson) reported

    @themichaelowen @btsport You won’t see me shortly ya boring ****

  • BilloLargo Ⓑ⎊Ⓛ (@BilloLargo) reported

    @DPMV34 @bt_uk Hey @BTHelpENG my fibre service has been down 68% of the time between 16th August and now. Can I just cancel? This is stupid. Cheers.

  • RoyOx5 Roy Ox (@RoyOx5) reported

    @btsport where is your support twitter account? I can't find the option to mute commentators on your app?