BT (British Telecom) outages and service status in Basildon, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Basildon, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received May 3, 9:04 PM GMT+1.
- Internet (43%)
- Total Blackout (21%)
- E-mail (14%)
- Phone (14%)
- Wi-fi (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Dartford, Romford, Gravesend, Grays, Billericay, Wickford, Chelmsford, Rayleigh, and South Ockendon.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 11 hours ago |
|
Dartford
|
Phone | 2 days ago |
|
Romford
|
Internet | 2 days ago |
|
Romford
|
Internet | 4 days ago |
|
Southend-on-Sea
|
Internet | 4 days ago |
|
Southend-on-Sea
|
7 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
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BT (British Telecom) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Dartford Town (@DartfordTown) reported from Dartford, England@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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aimee (@aimee_bennett97) reported from Sutton at Hone, England@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Glenn Easlea (@GlennEaze1000) reported from Thundersley, England@btsport Martin Keown if Var is in then Arsenal never get the pen end off
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Dean Cowcher (@DeanCowcher) reported from Crayford, England@BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo
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Faith Thomas (@Faith17T) reported from Canvey Island, England@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Dartford Town (@DartfordTown) reported from Dartford, EnglandWell I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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Guy Montag (@Liberamentalist) reported from Crayford, England@btsport I’ve watched the first half of the #MUFCPSG thinking there was a problem with the audio on your broadcast. An intermittent, high-pitched whine. Then I remembered @Mcmanaman_17 was co-commentating.
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Carole-Anne 💙 (@caroleanne327) reported from Crayford, EnglandAnyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Amy Pearson (@amypearson2406) reported from Gravesend, England@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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stuart dew (@stuart_dew) reported from Rochford, EnglandSo @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Mark (@WhiskyOneIce) reported from Sutton at Hone, England@NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄
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Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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PGtweets (@PaulGrayburn) reported from Romford, England@Portly_Burnsie @btsport For a big game it’s ******* poor.
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Gary Gould (@CloudyThinking) reported from Rochford, England@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
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Annmarie (@AnnieBabes) reported from Crayford, England@CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.
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Hannah Wright (@hwrightxo) reported from Thundersley, England@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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ken (@uk12345) reported from Romford, England@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Fletcher (@Get_Fletch) reported@bt_uk I'm waiting for a call from the reactivation team. Apparently, they are outbound only when I spoke to your customer service and sales team this morning
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Mark (@skipjackToo) reported@bt_uk is your wifi down?
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Nix's (@nickinoonoos) reported@bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64
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Rachel (@rachelleese84) reported@bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.
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TSLG13007 (@TSLG13007) reportedThe usual appalling service from @bt_uk
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Adam Darke (@adarkelimited) reportedAnother 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.
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GM (@dres79125) reported@btbusinesscare absolute joke. Is there an actual working link to make a complaint?
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.
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Scott Weller (@ScottWeller1974) reported@bt_uk Why are you holding me to a contract you can’t even provide the service for
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Markkkkk (@Isparkzz) reported@bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄