BT (British Telecom) Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Basildon come from postal codes SS14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dartford, Stanford-le-Hope, Gravesend, Swanscombe, Chelmsford, South Ockendon, Billericay, Upminster, Romford, South Benfleet, Brentwood, Grays, Wickford and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Garry Harvey
(@Mork4mindy) reported
from
Great Baddow, England
@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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The Power 1962
(@jlarkin123) reported
from
Wickford, England
******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Kelly🐧🤘🌻🌱🏴 🇬🇧
(@purplepenguin81) reported
from
Romford, England
Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sandy girl
(@weechoukie) reported
@bt_uk I just want you for the broadband. I have never tweeted hate so don’t lecture me. I have no patience with this ‘oh look at me‘ posturing . Maybe you’d be better trying to solve the scam caller problems.
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hayley🦋
(@hayleykinssx) reported
@BTCare I’ve received a bill even though my service has cancelled down in full
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Iâr Fach yr Haf 🏴🇩🇪🇪🇺
(@felullah) reported
@AngharadHafod @bt_uk There’s a useful website called ‘Who Calls Me’, and I’m sure a few others, where you can search for unknown numbers (landline and mobile). I never answer either phone to an unknown, and do a quick search before calling back... if it shows as a scam, it gets blocked!
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Barnaby Perks
(@BarnabyPerks) reported
@bt_uk I need all the help I can get as @BTGroup seems to be a dysfunctional organisation with no concept of customer service
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Nathan J Butler
(@NathanButler3) reported
@bt_uk Hi. Elderly relatives: issue with new landline. Just b4 engineer arrived 2 fix- spoof BT contact ctr called and nearly got away with fraudulently extracting £ from a/c! How did they get v new tele no and know engineer due? misuse/exposure of pers data? Can dm as not happy!
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📻 Pete 📻
(@Mi0VAX) reported
Good afternoon @BTCare Big thumbs up to your Enniskillen team for being very efficient in sorting an account issue out for me. However, went to upgrade my broadband package online and find pricing for broadband only and broadband with phone is the same. Why is this?
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Graham Milford-Scott
(@crazeygrazy) reported
@bt_uk I hate your moronic, useless broadband service. Now piss off.
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Could Do Better
(@CoodDoBettr) reported
Recording Fringe Series on @NOWtv, on @bt_uk PVR box @SyfyUK All recent episodes record between 46band 57 minutes (partially recorded), so cannot watch any of them. Could any of you fix this>
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Charlie
(@LadyCharlieM) reported
Week 3 of no broadband. Just called @bt_uk & spent 45 mins of people explain that our order has failed several times now with no one updating us, but to trust them this time 😒 Could be the 8th before we’re connected, if that doesn’t fail, over a month without WiFi by that point!
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Dr Annie Byniaeth #FBPE 🇪🇺 #FBIW🏴
(@AngharadHafod) reported
Warning: BT scam call doing the rounds "This is BT [not]. We've detected suspicious activity... press 1 to speak to an operator, or we will cancel your phone line, internet, etc". For me it was from 01773 206432, but likely that's variable. @bt_uk