BT (British Telecom) Outage Report in Basildon, Essex, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
Phone (9%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Upminster, Chelmsford, Rochford, Romford, Gravesend, Southend-on-Sea, Longfield, Billericay, South Benfleet, Havering atte Bower, Grays, Wickford, Rayleigh and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
-
Ann Cardus
(@a4ann) reported
from
Brentwood, England
@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
-
Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
-
Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
-
Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
-
Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
-
Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
-
Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
-
Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
-
Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
-
Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
-
SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
-
Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
-
Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
-
Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
BT Business Care
(@btbusinesscare) reported
@LadyConway Hi, I am so sorry to hear this. If this is about your residential account then @BT_UK will help you now.
-
Chris Robbins
(@Grallator) reported
@bt_uk why don’t you keep the ‘we won’t treat existing customers worse than new ones’ promise you make on your website - you’re about to lose a customer with your antics
-
Mr B
(@MrBannon2) reported
@bt_uk Can you fix the mast in Hampton Hill that has been broken since June/July. No 4g for months.
-
Kate
(@jmtd_DWG) reported
@bt_uk help - mum’s line down for a week. 85, lives alone (by choice) 100 yds from neighbours (phone lines also not working - ?10 houses in all). No internet, email or mobile signals - completely cut off. 85 alone unsteady on feet. Latest message no idea when fixed - really !?!
-
Anne Graham
(@AnnaGra65143872) reported
@jmtd_DWG @bt_uk Shocking sadly not surprising now after a week of trying to engage with BT. Lots of similar horror stories on social media. My property and street left in disrepair. If postie is injured at least the union will take them on. I am forced down legal route too for want of response.
-
Callum Irving
(@CallumJCIrving) reported
@bt_uk Hi, I am moving house and the logistics do not allow me to carry on with you. I have tried to call but the phone lines are down and have tried to go online but it just sends me in a loop of upgrades and packages. I need to do this asap, can you advise please.
-
Emma Jones
(@emmajones1993) reported
@bt_uk It's an Internet issue not a phone issue. Our phones are fine!
-
Daniel Raphael
(@Danielraphael1) reported
@bt_uk What about your phone lines? What about your missed engineer appointments? What about your terrible customer service? You haven’t been here at all today
-
Laura
(@robbo26) reported
@bt_uk noone answering any calls to BT today, no matter what options I choose. trying to cancel a free trial for Britbox, but online account only allows me to sign up for longer.
-
Revd Paul A. Carr (revPACman)
(@revPACman) reported
@bt_uk Actually … no! 41 days without email and still counting and this is causing huge amounts of street and inconvenience. DMs very slow to respond. Same questions asked etc etc so no. Not a relaxing weekend at all thanks.