BT (British Telecom)

BT (British Telecom) Outage Report in Basildon, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Basildon, Essex, England 03/24/2026 18:00

March 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Rayleigh, Gravesend, South Ockendon, Southend-on-Sea, Latchingdon and Snoreham, Basildon, Rochford, Dartford and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ajbails AJ Bailey ™ (@ajbails) reported

    @bt_uk guys I really need your help. The tech services via txt is useless and I don’t have any other option. My BT Hub is flashing a pink/red colour at the moment and I live in the Redditch area. I hope you can help

  • Matt94184099 Matt Dylon (@Matt94184099) reported

    @btsport @EmmaRaducanu I wonder how much back handed Jonathan Moss (referee) got from Arabs to help Manchester city . Shame on him to take bribe to do the red card . Someone should have a word with this curropted ref

  • _RP_77 RP (@_RP_77) reported

    @Tactical_Times .@btsport comms basically cheering Moss for it when everybody else in the country is calling him out for a pathetic decision that's ruined a game that was already crap! F1 it is then. #MCIWOL

  • EV_Chief AndiW (@EV_Chief) reported

    @OpenreachHelp It’s @bt_uk honestly we had broadband and now we don’t and for some reason have to have a new line fitted which can’t be done to 31st when open reach can come do it, so you are both aware of this issue it’s been escalated with BT

  • Ricks41702158 Ricks (@Ricks41702158) reported

    John moss has wanted to give city a penalty all game! Now he has. How can the ball hit your armpit and it gets given as a penalty Games gone @btsport **** var @talkSPORT

  • tdavies1001 Thomas Davies (@tdavies1001) reported

    @bt_uk Hi Lisa. But we had open reach previously. They came and fitted a master socket. Said that had done everything. When the bt engineer was suppose to arrive they never did.... Not exactly confidence boosting...

  • Ricks41702158 Ricks (@Ricks41702158) reported

    Never a penalty.... @ManCity Need a penalty. A ref and 10 men to get the win. Small club @btsport

  • Wright_LN Laura Wright (@Wright_LN) reported

    @btsport your commentators are as rude as **** to be honest. Aren't they supposed to be unbiased? The way they have spoken about wolves & individual players today is appalling.

  • NiallKKing Niall (@NiallKKing) reported

    Why does @btsport have Peter Walton for. He never gives an answer just sits on the fence every time

  • EtudeIRS Bogdan Paul (@EtudeIRS) reported

    @bt_uk Please reference VoIP input (25min) available on o2 network 2/3G cellular 07845030812 regarding CM A/C +441215233307. Please confirm [1] You understand the task; [2] Your comments post-analysis of VoIP advice. l'm awaiting your reply anon (that means presently) as in Much Ado A 0