BT (British Telecom) Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Upminster, Billericay, South Benfleet, Gravesend, Chelmsford, South Ockendon, Canvey Island, Dartford, Leigh-on-Sea, Rayleigh, Ingatestone, Chipping Ongar, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Upminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Marley👨🏻💻
(@matthewmarley) reported
Broadband down across the full estate and can only get 3g on my mobile thanks to @ThreeUK ! Also supposed to be getting switched over to @bt_uk fibre to the premises today but no engineer has appeared, this is just going to be one of these days!
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Georgia
(@Georgia10121) reported
@bt_uk when I text Fix it constantly says a BT engineer is coming out and then they dont show. Weve had multiple engineer visits. We'll be changing providers in the next 2 weeks.
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Adam Southward 🔶🇪🇺
(@Adam_Southward) reported
@bt_uk Cheers for the quick response. Unfortunately doesn't really resolve the issue as I'd like. Thanks for looking into it though.
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evae
(@evaedmondo) reported
@bt_uk Hi there, is there an outage in the Camden area? Wifi down for the last 20 minutes 😢
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Chris
(@Nomadicscotsman) reported
@bt_uk your internet is down across the whole G75 9 area, yet your service status reports no problems. Please advise?
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Paul716
(@paul95716) reported
@condog95 @bt_uk Now you see why BT has headed the Ofcom worst service since 2015. The reports are interesting reading.
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gordy
(@gordonkerfuffle) reported
@Smicht Theres lots of options. Purchase devices that have data 4g or 5g sim space in it. You simply look at best signal in area. Or look at Bt wifi fon, @bt_uk are always approachable just look at Bt Basic for example. Laptop internal aerial that can join hotspot
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explainingthesituation
(@explainingthes1) reported
@bt_uk my leg has been cut off and I am bleeding to death I am also being brutally mauled by a bear and pecked by a chicken please help
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Terra
(@terra_vfx) reported
@bt_uk It is still pretty bad and makes me lag ingame all the time but its fine i guess lol
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Drew Taylour-Davis
(@drewscottdavis) reported
@bt_uk Thanks Jordan. Everyone seems to be helping but at the slowest, most inconvenient pace and only when I prompt them. Really disappointed with the discovery of the issue and the handling of it