BT (British Telecom) outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Romford, Billericay, Gravesend, Rayleigh, South Ockendon, Canvey Island, Chelmsford, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	E-mail	2 days ago
Southend-on-Sea	Internet	5 days ago
Romford	Wi-fi	5 days ago
Southend-on-Sea	Internet	7 days ago
Southend-on-Sea	E-mail	8 days ago
Billericay	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Aaron Kleman (@kleman14) reported 58 seconds ago from Gravesend, England

  @btsport why is the sound not working on the espn channel?!

• 
  ken (@uk12345) reported 4 minutes ago from Romford, England

  @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

• 
  rachel Wheelhouse (@RWheelhouse1) reported 6 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  aimee (@aimee_bennett97) reported 11 minutes ago from Sutton at Hone, England

  @bt_uk our phone line is down, says on the front of our phone “no line” help please

• 
  Darren (@howiesway) reported 12 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  ken (@uk12345) reported 27 minutes ago from Romford, England

  @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

• 
  essexgingerbread (@CharlotteHuzzey) reported 27 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported 31 minutes ago from Romford, England

  Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

• 
  Jay O! (@BeOnTheRocks) reported 31 minutes ago from Chelmsford, England

  @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

• 
  Chris Fitzgerald (@cfitzy69) reported 32 minutes ago from Rayleigh, England

  @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

• 
  Mikey Mike Timebomb (@MikeHead8) reported 34 minutes ago from Swanley, England

  @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

• 
  Annmarie (@AnnieBabes) reported 36 minutes ago from Crayford, England

  @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

• 
  Christiana Petrou (@chrissiemoux) reported 40 minutes ago from Romford, England

  @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

• 
  Guy Montag (@Liberamentalist) reported 44 minutes ago from Crayford, England

  @btsport I’ve watched the first half of the #MUFCPSG thinking there was a problem with the audio on your broadcast. An intermittent, high-pitched whine. Then I remembered @Mcmanaman_17 was co-commentating.

• 
  Keith Flanagan (@Flanners999) reported 50 minutes ago from Thundersley, England

  @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

• 
  Philjel (@philjel1) reported 50 minutes ago from Basildon, England

  @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

• 
  lorraine langridge (@lorraine_acorn) reported 51 minutes ago from Longfield and New Barn, England

  @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

• 
  Dartford Town (@DartfordTown) reported 54 minutes ago from Dartford, England

  @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

• 
  Jason Plom (@jasonplom) reported 59 minutes ago from Corringham, England

  @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

• 
  Glo Thienel (@Glo_Thienel) reported 60 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary (@petrolheadtoo) reported 6 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  Markie_mark (@markie_sumark) reported 6 minutes ago

  Day 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.

• 
  Emma Holmes (@emmapenelope) reported 8 minutes ago

  @bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.

• 
  Mags (@mags_cav) reported 11 minutes ago

  @bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.

• 
  TINA MOORE (@Sassytrip88) reported 13 minutes ago

  @bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too

• 
  Amanda Eastwood (@eastwap) reported 16 minutes ago

  @bt_uk I will never call BT again, it’s not worth the stress it causes. Very uneducated customer services. Have consistently been told incorrect information and no communication back. The apparent ‘complaints’ investigator I spoke to yesterday hadn’t even investigated my complaint.

• 
  Elton Murphy (@eltonmurphy) reported 17 minutes ago

  Hey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.

• 
  erika x (@_erikacx) reported 18 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  thisissaffers (@ThisisSaffers) reported 18 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  Pam Medlock (@PamMedlock) reported 20 minutes ago

  @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫