BT (British Telecom) Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southend-on-Sea, Brentwood, Romford, Maldon, Rayleigh, Longfield, Wickford, Chelmsford, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brooksy
(@andybrooks69) reported
@bt_uk > internet has been painfully slow for days. Reset everything. Can’t do webchat as you haven’t got enough staff apparently. Getting download speed to hub approx 2.5mb; and your test screen says that is the expected speed!! What rubbish. Should be 20mb+ atleast.
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Matt Parker
(@nowtwithkids) reported
@JimWhite Is boxing just trying yo give up the ghost in letting mma overtake wtf is going on and why do @btsport and @SkySportsBoxing give it airtime. The Real Deal was my favourite fighter growing up but that was 30 year ago 🙈
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Peter Thomas
(@Peteey123) reported
Btsport commentator announcing that the LFCgoal didn’t disrupt Ajax’s attacking rhythm and they’re still commuting forward, like no ****, they need to score
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Katie JFT96 YNWA ⚽️
(@Katie_simples) reported
@Mcmanaman_17 ruining the game again with his poor commentary and terrible player name pronunciations is driving me insane. @btsport bin him off!! He's friggin awful!!! #LIVAJA
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Mike Smith
(@choppersmiffy) reported
My @btsportfootball loading every 2 mins every game. Is it my wifi or is anyone else having issues with #BTSport If it is my wifi I’ll have to sack off @virginmedia
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Debbie
(@regisgoldens) reported
@bt_uk no internet for 8 hours now on a new contract with fibre that you promised would be the best customer service can’t help im terminating this new contest now not fit for purpose zero help !!!!!
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Liam Moore
(@Liiamm_moore96) reported
@bt_uk our smart hub is stuck on a still orange light. Not sure what to do as none of the instructions to rectify the issue are working.
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Kate Saxon
(@SaxonKate) reported
Why did I stay @virginmedia so long? Broadband patchy. Helpline unhelpful & rude. Always kept waiting on line for hour +. Won’t refund a penny. 1st day @bt_uk - they’ve agreed to match a deal, took 3 mins to answer phone, solved an issue immediately & were delightful!
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Hannah ❄️
(@hann8h) reported
@bt_uk Hi, I have just ran the diagnostics for this and it says the issue won’t be fixed until 3am? It’s been down for 8 hours already, and now a further 4. It’s already affected my working day and now it’s affecting my partners as he can’t work this tonight either.
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David Hughes
(@Toadehouse) reported
@bt_uk just upgraded to FFTP and when I speed check I am supposed to get 121MB download speeds but Netflix is buffering. What is going on as I never had this problem with previous supplier with lower speeds.