BT (British Telecom) Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15 and SS13.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Southend-on-Sea, Latchingdon and Snoreham, Basildon, Rochford, Dartford, Gravesend, Rayleigh, South Benfleet, Brentwood, Billericay, Chelmsford, Maldon and Wickford.
| City | Problem Type | Report Time |
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| London |
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Internet | |
| London |
Phone | |
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Internet | |
| London |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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voz1979
(@voz1979) reported
@bt_uk absolutely disgusted with the service! Booked full fibre to be installed at beginning of December, due 2nd February and due to a snow day now put back to 16th April. After 3 hours of on hold and speaking to advisers I’m still stuck without a decent internet service 😡
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Michael Wayte
(@y99waytem87) reported
@bt_uk broadband almost as **** as @EE it take 2 hours to watch 1 hour programme
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Rohan_Redbeard
(@RedbeardRohan) reported
@bt_uk @TAC_Dominator So just "**** those guys" right? Customer service in the UK is the worst I've seen in the world. Even the tone of these replies is just "Well, sucks to be you, have a nice day chump."
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Jacob Smith
(@jacobsmith967) reported
I need to either cancel the order, which I can’t do now as I can’t login. Or have the login issue resolved so that I can use what I have paid for. How will this be resolved @bt_uk
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Lisa W
(@lisaloolar) reported
@bt_uk hi my friend is receiving emails from you about a new broadband service and delivery of a new hub. She hasn’t ordered anything and the home address isn’t hers. Her email address must be linked to someone else’s bt account. Help!
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John Crabtree
(@jocra14) reported
@OpenreachHelp @bt_uk The house is 2 years old. We are not the first occupants. BT tell us Openreach first didn’t recognise the address and then have activated the service but to a modem with a different serial number
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Mɾ Bʅυҽ Sƙყ
(@MrBlueSky266) reported
@bt_uk I need to cancel an engineer visit but cannot get through on phones (I did earlier, the person said the line wasn't great and gave me 0.4 seconds to try fix it then hung up) I have DM'd on here.
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Alex Waters
(@AWaters_1992) reported
@bt_uk new customer. Just received smart hub 2 and engineer is coming tomorrow. But my broadband lead wont go into the phone line and needs an adapter?
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Gill Walker
(@patchworkppl) reported
@bt_uk we have been promised and promised a phone line and broadband in our new house. Originally you said 14th December and we have had many dates since and no-one turns up. Today we were promised again and nothing ! #help
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Moz Charles
(@MozCharles) reported
@bt_uk Haha I have zero issues with wifi since leaving BT!