BT (British Telecom)

BT (British Telecom) Outage Report in Ingatestone, Essex, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Ingatestone come from postal codes CM4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ingatestone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ingatestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ingatestone, Essex, England 04/23/2025 13:05

April 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ingatestone, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Dagenham, Witham, Upminster, Chelmsford, Grays, Harlow, Billericay, South Benfleet, Thamesmead, South Ockendon, Canvey Island, Leigh-on-Sea and Rayleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ingatestone, England

Latest outage, problems and issue reports in Ingatestone and nearby locations:

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GwendolynMuleya Gwendolyn Muleya (@GwendolynMuleya) reported

    @bt_uk I switched over to BT today and so far I have been on hold for more than 25 minutes and your chat help has been useless.

  • Stitchy_626T Marc (@Stitchy_626T) reported

    @bt_uk No point as you already have “tried” several times over the contract & you keep saying it’s fine or it’s my devices. Despite the daily line drop outs & constant traffic throttling. It will certainly help with my decision when it’s time to switch 😞

  • billchapman_ Bill Chapman (@billchapman_) reported

    @bt_uk Hi there, one of our cystic fibrosis nurses is trying to run virtual clinics but her bband stats are so bad it can’t support video calls. She is a BT customer but has been told there is no room in the box. Anything you can do would really help us as an NHS hospital. Thanks

  • craigan02916222 ReallyUgly007 (@craigan02916222) reported

    @bt_uk Is that covered in the terms of service for the user?

  • LouiseJeune Anne Louise Jeune (@LouiseJeune) reported

    @bt_uk I myself am with Sky. They have been absolutely superb... exemplary customer service and attention. I’m afraid that unless you can sort this today and stop fobbing mum off, the contract will be cancelled and a new one with Sky established.

  • sandjcleaning Sandjcleaning (@sandjcleaning) reported

    @bt_uk Thank you but no help, can’t move date and can’t Book home tech expert, no point in offering Black Friday deals if they can’t be purchased. Extremely disappointed. #blackfriday #pointless

  • Steve_M73 SteveM (@Steve_M73) reported

    Come on @bt_uk you're taking the p*** here. My broadband went off on Wednesday, the date to fix it is now next Wednesday. Is this acceptable? Shouldn't you be providing mobile routers or hurrying things up?

  • RonnieChopra1 Ronnie C (@RonnieChopra1) reported

    @UreshP Pity it’s not on @SkyCricket - would think that with the two high profile teams playing they should be showing it. Perhaps should help #bt British Telecom’s beleaguered share price! #btsport

  • magicmattyy Matt (@magicmattyy) reported

    @bt_uk I am unable to find BT Sport app for Fire Kindle 10 HD? Could you help please? Thanks

  • gringo1804 Gringo (@gringo1804) reported

    @bt_uk I immediately contacted @bt_uk & was told my only options were to either cancel entire order or cancel TV package. Chose to cancel TV package but feel may have made wrong decision. How can I trust @bt_uk to get anything right?