BT (British Telecom)

BT (British Telecom) Outage Report in Ingatestone, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ingatestone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ingatestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ingatestone, Essex, England 01/31/2025 05:40

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ingatestone, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Upminster, Romford, Dagenham, Canvey Island, Chelmsford, Brentwood, South Benfleet, Basildon, Harlow, Grays, Wickford, Havering atte Bower, Thamesmead and Witham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomUpminster Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ingatestone, England

Latest outage, problems and issue reports in Ingatestone and nearby locations:

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrewstersBrew Brewsters Brewery (@BrewstersBrew) reported

    @btbusinesscare Moved to Cloud Voice Express last Tuesday, line still not working. Was promised it would be activated 48hr ago. Still not working

  • 24_jsr Jack Smith 🔱 (@24_jsr) reported

    @bt_uk worst internet broadband ever!

  • RunJumpSlipFall Stephen McPherson (@RunJumpSlipFall) reported

    @bt_uk for the past week I've been suffering prank calls. Calling your nuisance help repeatedly and not getting through. I need to talk to some urgently. Help please

  • cstaite Chris Staite (@cstaite) reported

    @bt_uk Oh, and while you're incorrectly advising me to secure my secure browser, can you get your network team to actually secure my internet... Your ISP (BT's UK IP Network - AS2856) does not implement BGP safely. It should be using RPKI to protect the Internet from BGP hijacks.

  • MAND1705 Maria Anderson (@MAND1705) reported

    @bt_uk @AssamiteKd BT I’ve reported the same issue are you sure you’re not having issues with email?

  • AssamiteKd Atheist Dad🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AssamiteKd) reported

    @bt_uk It appears that the issue is using a VPN. I was able to use my VPN without any issues up till yesterday now anything to do with a BT Web site or email won't work. Any reason why.

  • REGaymer95 🏳️‍🌈🐈‍⬛ThatGaymerClarkey🏳️‍🌈 (@REGaymer95) reported

    Why is your Internet service down? I've been trying to get back online since 12pm and I'm struggling to reconnect. @bt_uk

  • MAND1705 Maria Anderson (@MAND1705) reported

    @bt_uk is there a known problem with talk21/btinternet email? I’ve had no email since 6am this morning. I called support, no obvious issues at my side. Is there a known issue with email today?

  • cstaite Chris Staite (@cstaite) reported

    @bt_uk Fix your website. Stop suggesting I need to update my browser when it already is...

  • EverythingBoxi2 EverythingBoxing (@EverythingBoxi2) reported

    @KierTaylor1 @pacmanjoe11 @btsport Logic doesn't work for people with agendas