BT (British Telecom)

BT (British Telecom) Outage Report in Ingatestone, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ingatestone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ingatestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ingatestone, Essex, England 12/03/2025 05:40

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ingatestone, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Brentwood, Rayleigh, Harlow, Wickford, Chelmsford, Dagenham, Basildon, Billericay, Stanford-le-Hope and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ingatestone, England

Latest outage, problems and issue reports in Ingatestone and nearby locations:

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Farz182 Faris (@Farz182) reported

    @bt_uk I’ve been with BT for over two years with fibre and it’s been great. Now the router keeps playing up I called for support and get told it’s fine after testing the line. It’s frustrating when you get treated like an idiot. Loyalty means nothing. Just replace the router 😡😡😡

  • reallovelyjane Lovelyjane (@reallovelyjane) reported

    @bt_uk Our wifi is appalling. I can actually see the router from my chair but the signal keeps dropping. I live in a 2 bed flat but half of it doesn’t get the signal

  • FlavellBrett Brett Flavell (@FlavellBrett) reported

    @pye_luke @England @bt_uk he was poor

  • terra_vfx Terra (@terra_vfx) reported

    @bt_uk It is still pretty bad and makes me lag ingame all the time but its fine i guess lol

  • johnneeso John N (@johnneeso) reported

    @bt_uk I'm out of contract and seen a deal online for £29.99 full fibre 100. Called up to take it but then told that as I'm not a new customer I'd have to pay £10 more per month. Poor. New customers getting better deals than existing.....

  • gordonkerfuffle gordy (@gordonkerfuffle) reported

    @Smicht Theres lots of options. Purchase devices that have data 4g or 5g sim space in it. You simply look at best signal in area. Or look at Bt wifi fon, @bt_uk are always approachable just look at Bt Basic for example. Laptop internal aerial that can join hotspot

  • deafmade_audio DeafonicsStudio (@deafmade_audio) reported

    @bt_uk Right, but I'm not one of these online gamers, we're just trying to use YouTube or our bank or a shopping website and it takes minutes for a site to load/change page. I don't think the internet should be that slow where I tell it to load Google and I can go and make a cuppa.

  • GAPowell42 Geraint Powell (@GAPowell42) reported

    @btsportmotogp @btsport @MotoGP can you do something about that awful echo-location sound effect that comes up when a measuring a gap? Like bin it! It's ruining a good broadcast, I hate it!

  • harry_blissett Harry_AVFC (@harry_blissett) reported

    @CarlisleChey @England @bt_uk Has been really good at passing it Sideways and backwards and slowing down the game

  • CarlisleChey Chey Carlisle (@CarlisleChey) reported

    @KDGAMING1996 @England @bt_uk If he’s **** why did he start the last two games?