BT (British Telecom) outages and service status in Chelmsford, England

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chelmsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Billericay, Rayleigh, Chelmsford, and Wickford.

City	Problem Type	Report Time
Billericay	Wi-fi	3 days ago
Rayleigh	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

• 
  Mike Miners (@theessexsog) reported 3 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Marion Pettet 💙 (@MarionPettet) reported 6 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Essex Eyes (@OseEyelashes) reported 7 minutes ago from Kelvedon, England

  @btsport cancelling my service. This is shocking.

• 
  luke (@luke_kennedy) reported 8 minutes ago from Braintree, England

  Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

• 
  glenn broadmore (@glennspurs1968) reported 9 minutes ago from Ingatestone, England

  @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

• 
  Darren (@howiesway) reported 13 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  Jay O! (@BeOnTheRocks) reported 16 minutes ago from Chelmsford, England

  @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 16 minutes ago from Brentwood, England

  @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

• 
  Gottapulse (@gottapulse) reported 20 minutes ago from Witham, England

  @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

• 
  La Coltelli ⭐️ (@LaMC1987) reported 21 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Paul Parker (@paulparker81) reported 24 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Enge Gray (@Enge21) reported 29 minutes ago from Great Dunmow, England

  @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

• 
  Lily Smith (@LilyMaeSmith_) reported 32 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 33 minutes ago from Braintree, England

  @bt_uk Can I cancel my bt tv package

• 
  Stuart Valentine Dodgson (@DodgsonStuart) reported 34 minutes ago from Stansted Mountfitchet, England

  @bt_uk Thank you. Problem solved. That was good customer service.

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 35 minutes ago from Braintree, England

  @bt_uk Still having issues this is day 3 now

• 
  Neil Wilson (@wilson_76) reported 41 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  Keren Harrison ⚽️💙 (@KerenOrient) reported 54 minutes ago from Brentwood, England

  @bt_uk Not still not working properly 😢

• 
  Richard Burgess (@Cover4Caravans) reported 55 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  stuart dew (@stuart_dew) reported 56 minutes ago from Rochford, England

  @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TINA MOORE (@Sassytrip88) reported 2 minutes ago

  @Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection

• 
  Kate (@ManiacSpaniel) reported 5 minutes ago

  @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

• 
  Christopher Rowe (@KernowChris) reported 6 minutes ago

  @bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.

• 
  Sue Prebble (@sayescourt) reported 7 minutes ago

  @bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.

• 
  Kevin Fowler (@KevinF1311) reported 11 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

• 
  Loretta Livingstone (@L_Livingstone1) reported 16 minutes ago

  @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

• 
  alunvaughan (@alunvaughan) reported 16 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

• 
  Brian Waters (@BDubleYou) reported 18 minutes ago

  @Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...

• 
  john conner (@johnconner05) reported 19 minutes ago

  @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

• 
  Barbara Starkey (@brassbubs) reported 26 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace