BT (British Telecom) outages and service status in Chelmsford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chelmsford, England
The most recent BT (British Telecom) outage reports came from the following cities: Billericay, Wickford, Chelmsford, Braintree, and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Billericay
|
15 days ago | |
|
Wickford
|
Internet | 18 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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ππΏπππππππ (@xTerronga) reported from Braintree, England@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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Ann Cardus (@a4ann) reported from Brentwood, England@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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stuart dew (@stuart_dew) reported from Rochford, EnglandSo @btsport take my money, send me a million emails about taking my money but canβt log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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luke (@luke_kennedy) reported from Braintree, EnglandLove how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap π
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Rowan Richards (@Therockstar111) reported from Chelmsford, England@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, Iβm stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service π‘π‘π‘π‘π‘
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Neil Wilson (@wilson_76) reported from Chelmsford, EnglandAnd the broadband goes down again........awesome stuff @bt_uk thatβs double figures this year already. Shocking service as always........
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England@bt_uk disgusting service for new customers. My grandparents who are in their 70/80βs ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! Iβm going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesnβt show any final bill owing! They refuse to help me smugly telling me my fault!
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I donβt expect bills for double the amount 2/3
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ππΏπππππππ (@xTerronga) reported from Braintree, England@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left π
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Essex Eyes (@OseEyelashes) reported from Kelvedon, England@btsport cancelling my service. This is shocking.
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Glenn Easlea (@GlennEaze1000) reported from Thundersley, England@btsport Martin Keown if Var is in then Arsenal never get the pen end off
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La Coltelli βοΈ (@LaMC1987) reported from Basildon, England@bt_uk disgusted with the full fibre complete Wi-Fi service itβs been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within β2hrsβ I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT π
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essexgingerbread (@CharlotteHuzzey) reported from Basildon, England@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene ππ
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Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England@bt_uk Thank you. Problem solved. That was good customer service.
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Keren Harrison β½οΈπ (@KerenOrient) reported from Brentwood, England@bt_uk Not still not working properly π’
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Garry Harvey (@Mork4mindy) reported from Great Baddow, England@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhonda π πΊπ¦ π³οΈβππ³οΈββ§οΈ (@rhondawainman) reported@bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.
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π Νπ―Νπ¦ΝπΝπ«Ν ΝπΝπ₯Νπ’Νπ©Νπ±Νπ¬Νπ«Ν (@brianwhelton) reported@R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.
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Int. Fishermen (@Int_Fishermen) reported@bt_uk no service tonight please dm me
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Ann Merrigan (@MerriganAnn) reported@bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I donβt have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesnβt need returned as had it since 2018???? Clarify??
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Victoria Sutton (@vickiadhmsutton) reportedShame on you @bt_uk. When people lose someone they love, they need support not to be told their next of kin need to sign up to a 2yr contract to reduce the monthly bills. Utterly disgraceful. Cannot wait to cancel your services and NEVER use you again. You should be ashamed.
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Steve Thatcher (@stevethatch77) reported@bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.
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Sebastian Colt (@Red_Rescue) reported@bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)
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SNF PAYS (@snfpays) reported**** BT. Bunch of *****. ****** me around since minute one. Still ******* me around now. No ******* customer support. Bunch of *****. @bt_uk whatβs your ******* resolution? Taking my money and not providing me the WiFi. Come on ********* Iβm waiting for your reply. @bt_uk
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Alison indge (@AliIndge) reportedGive @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and itβs saying wrong pw too - give me strength π€¬
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Literate Cynic (@LiterateCynic) reportedBrilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!