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BT (British Telecom) outages and service status in Chelmsford, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Sep 7, 7:34 AM GMT+1.
  • 75% Internet (75%)
  • 25% Phone (25%)

The latest reports from users having issues in Chelmsford come from postal codes CM3 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chelmsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Braintree, Rochford, and Brentwood.

CityProblem TypeReport Time
Chelmsford Internet 2 days ago
Braintree Internet 11 days ago
Rochford Phone 12 days ago
Braintree Internet 18 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • xTerronga
    𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • jta1497
    Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • Flanners999
    Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • DanHarvey74
    Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • luke_kennedy
    luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

  • Verscuse
    🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • jlarkin123
    The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • golfingampm
    Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • stuart_dew
    stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • Therockstar111
    Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • LaMC1987
    La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • Karbs1961
    Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • xTerronga
    𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • BrianDry
    BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

  • xTerronga
    𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cisnegirl
    Janet Davies (@cisnegirl) reported

    @WeAreOpenreach @WeAreOpenreach have compromised our fire safety compartmentation in a block of 28 flats when installing full fibre in 2024 but award a Double Gold to their Health and Safety team! Details left on your answering service that @bt_uk directed me too but no reply.

  • euanT5
    euanT (@euanT5) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Jim, in Scot's law you own everything from your boundary to the sky. Openreach are ***************. Speak to a lawyer. I've had similar issues.

  • nerzia_
    m (@nerzia_) reported

    @bt_uk is so bad wow

  • JGMacColl
    Gari MacColl (@JGMacColl) reported

    Dear @bt_uk You replied once to my posts, your customer service has an average waiting time of 45 minutes. Please, let me leave you without waiting on the phone. You've taken so much money for a terrible service, please, let me go. Over to you, AI Bot

  • theranger1872
    the ranger ✝️ (@theranger1872) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Holy ****. I knew you’d had an issue but that’s unreal. Just build costs of your time and inconvenience into the estimates. Or simply include an invoice for your time and services.

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

  • dannnehhh
    dannnehhh (@dannnehhh) reported

    Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

  • mizmuggle
    Large Vodka (@mizmuggle) reported

    @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

  • KHC99d
    heebee (@KHC99d) reported

    @Nunney2584 @bt_uk Don’t expect BT to help

  • Nunney2584
    Kati (@Nunney2584) reported

    @bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.