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BT (British Telecom)

BT (British Telecom) Outage Report in Chelmsford, Essex, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Chelmsford come from postal codes CM3 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Chelmsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Billericay, Braintree, Rayleigh, Latchingdon and Snoreham, Basildon, Rochford, and Stansted Mountfitchet.

CityProblem TypeReport Time
Chelmsford Phone 12 days ago
Billericay Phone 14 days ago
Braintree Internet 14 days ago
Rayleigh Wi-fi 17 days ago
Latchingdon and Snoreham Internet 1 month ago
Basildon Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • golfingampm
    Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • jta1497
    Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene πŸ’—πŸ˜­

  • GlennEaze1000
    Glenn Easlea (@GlennEaze1000) reported from Thundersley, England

    @btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your β€˜helpdesk’ is closed. what an absolute shambles!!

  • GlennEaze1000
    Glenn Easlea (@GlennEaze1000) reported from Thundersley, England

    @btsport Martin Keown if Var is in then Arsenal never get the pen end off

  • cfitzy69
    Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • MaxineTJones
    Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @BTCare is there a problem with broadband tonight in CM27PZ

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my Β£25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • glennspurs1968
    glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor πŸ‘πŸ»

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • OseEyelashes
    Essex Eyes (@OseEyelashes) reported from Kelvedon, England

    @btsport cancelling my service. This is shocking.

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

  • cfitzy69
    Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AntiqBig
    Π²Π°Ρ‚Π½Ρ‹ΠΉ диск (@AntiqBig) reported

    @bt_uk No. And **** you)

  • Permanentlypis1
    ALittleLessPissedOff (@Permanentlypis1) reported

    And actually thinking about it, it's not that you don't care, it's that you really don't give a **** about disibility, there's a @bt_uk van parked/dumped in a disabled bay for 3 weeks now using someone else's badge, reported 2x causing issues for others and you've done sweet fa!

  • itsmenialwork
    James (@itsmenialwork) reported

    @bt_uk Log off social media. Problem solved.

  • VsagePurr
    PurrVsage (@VsagePurr) reported

    Dear @bt_uk Your few good advisors let down by other who are just rude and unhelpful. Day 10 with no Internet. All I get is a text message saying I'll be contacted in 2 days. Now my temp hub has now been turned off.. Guess I'll wait another 24hrs, 48hrs or wait is it 72hrs?

  • R_Lufc_c
    Richard Cookson (@R_Lufc_c) reported

    @TalkTalk Hi Jo, I have spoken to your customer service but they cannot find an order without a account number (we didn't place the order so don't have one) they advised @bt_uk can provide it but they also say they can't. Not sure what to do but can't work tomorrow. Thanks

  • Permanentlypis1
    ALittleLessPissedOff (@Permanentlypis1) reported

    @bt_uk Hi it's @lambeth_council issue to sort out, they fail to police blue badges and being disabled myself it tends to annoy when local authorities ignore blue bladge abuse and misuse. Which is why I've reported it to them. But honestly thank you for responding I really appreciate it.

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported

    @bt_uk @BTCare the proble has not been resolved. How can you ask for money to get out of contract, WHEN, BT are not supplying the product. Not sure how you will resolve unless you fix the Degraded Mast which is causing signal issues. Meaning, no signal to use the phone!

  • DyerThomas
    TD #JFT96 🟨πŸŸ₯ πŸ‡΅πŸ‡ΈπŸ³οΈβ€πŸŒˆ (@DyerThomas) reported

    @bt_uk Yes. It's continued to do the speeds we have been experiencing for the past few months averaging 0.4 MB/s. When we call up, they say there is no issue and speeds are 23MB/s which is an outright lie.

  • CJLeader68
    Christopher Leader (@CJLeader68) reported

    @bt_uk my phone and internet service are down so I can’t use either or call you. This happens frequently. How do I get you to check when I can’t use it either

  • Rudi82596806
    Rudi (@Rudi82596806) reported

    @bt_uk Hi David. No problem is still the same. I need to click on 'credentials required' which then goes to the BT hotspot site. If I then click ' use network as it is' it will login. Thanks, Rudi