BT (British Telecom)

BT (British Telecom) Outage Report in Chelmsford, Essex, England

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The latest reports from users having issues in Chelmsford come from postal codes CM1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chelmsford, Essex, England 08/08/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chelmsford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, Great Dunmow, Rochford, Rayleigh, Chelmsford and Billericay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • luke_kennedy luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @bt_uk So, the fibre install went great! Engineer was nice and did the work well. But the damn thing doesn't work!! All good on the physical side, the adtran is getting light, but there's a flashing pon! Engineer spent 2 hours trying to get hold of 1 of the 5 people who have

  • hovemonkey NukaUK (@hovemonkey) reported

    Broke down in tears on the phone to @bt_uk ECR because the line ive been waiting for since July and was assured would be turned on last Saturday and then changed to Tuesday now has a fault on it and has gone back to @OpenreachHelp. I'm just so so so fed up

  • stefanpaetow Stefan Paetow (@stefanpaetow) reported

    @shutteritch @bt_uk That's utterly ****. You should know better, BT!

  • Team_RALF Team R.A.L.F. (@Team_RALF) reported

    @bt_uk Have been trying to get in touch with BT. I am a Halo 3+ customer, have all comms with you. Have launched a complaint as I haven't been able to install the new Norton anti-virus, have phoned several times. When are you planning to respond? How are non Halo 3+ customers treated?

  • radiogoatboy goatboy music (@radiogoatboy) reported

    @bt_uk @Ali_Phillips01 call this general line Alastair and then sit waiting for a customer service operative to not be able to forward your call to the person who should be able to call you, because of jobsworth internal policy. Seriously just find another supplier, BT are clowns

  • radiogoatboy goatboy music (@radiogoatboy) reported

    @shutteritch @bt_uk dump BT, I had the same problem 9 years ago and they are still trying to charge me for a service they never supplied. They are idiots.

  • radiogoatboy goatboy music (@radiogoatboy) reported

    @bt_uk I get decidedly pissed-off when @bt_uk attempts to whitewash my complaint and force me to wait on the phone for 2 hours without any resolution. You don't even allow you own staff to contact other departments to serve customers. All for an every increasing price, great job!!!

  • Proudy31589 Ste (@Proudy31589) reported

    @btsportfootball @premierleague @btsport again showing that they couldn’t give a toss about fans. Brighton away for LFC now at 12:30 on a Saturday. Not the worst rescheduling we’ve ever had but still.

  • __Aaron_F Aaron (@__Aaron_F) reported

    @bt_uk hi, recently I've been experiencing alot of packet loss and connection problems, the connection is either weak or wi cut out all together. Any support would would appreciated

  • JohnBrassey1 John Brassey (@JohnBrassey1) reported

    We all love to knock @bt_uk but I’ve just had a problem with email security and they really could not have been more helpful. Credit where credit is due.