BT (British Telecom) outages and service status in Chelmsford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 25, 11:54 PM GMT+1.
- E-mail (33%)
- Internet (33%)
- Wi-fi (33%)
The latest reports from users having issues in Chelmsford come from postal codes CM1 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chelmsford, England
The most recent BT (British Telecom) outage reports came from the following cities: Billericay, Rayleigh, Chelmsford, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Billericay
|
Wi-fi | 7 days ago |
|
Rayleigh
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England@bt_uk disgusting service for new customers. My grandparents who are in their 70/80โs ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Marion Pettet ๐ (@MarionPettet) reported from Kelvedon Hatch, EnglandWhen you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Glenn Easlea (@GlennEaze1000) reported from Thundersley, England@btsport Martin Keown if Var is in then Arsenal never get the pen end off
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rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think youโll find with the big companies that customer service is poor, especially now with many call centres cut back, Iโve been with BT broadband since 2001 not let me down thus far.
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Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England@bt_uk Thank you. Problem solved. That was good customer service.
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left ๐
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene ๐๐ญ
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Neil Wilson (@wilson_76) reported from Chelmsford, EnglandAnd the broadband goes down again........awesome stuff @bt_uk thatโs double figures this year already. Shocking service as always........
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Matt Brown (@Mattpsychol) reported from Bicknacre, EnglandCan anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. Theyโre completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate itโs distressing them!
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@btsport Hi,I am trying to freeze my ยฃ25 subscription but canโt reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise itโs a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk Can I cancel my bt tv package
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I donโt expect bills for double the amount 2/3
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luke (@luke_kennedy) reported from Braintree, EnglandLove how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap ๐ญ
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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๐ณ๏ธโ๐ James ๐ณ๏ธโ๐ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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tha Movement Noize Production (@JumaMhlanga) reported@bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff
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"Lady" Harwell because my butcher said I talk posh (@wearesiam) reported@bt_uk not a word from you re no email service Appalling service!!!
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grace hooper (@messalinahooper) reported@bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare
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Christopher Rowe (@KernowChris) reported@bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.
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Tom Chapman ๐ (@TomChap) reported@bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?
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Kirsteen Campbell (@KirsteenCampbel) reported@EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks
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Global_Mongrel (@Global_Mongrel) reportedWhy do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.
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"Lady" Harwell because my butcher said I talk posh (@wearesiam) reported@jonboy_103 @bt_uk And not a word from them appalling service
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steven ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐จ๐ฑ๐ฎ๐ช (@weblivz) reported@bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.
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IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported@bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.