BT (British Telecom)

BT (British Telecom) Outage Report in Chelmsford, Essex, England

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The latest reports from users having issues in Chelmsford come from postal codes CM1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chelmsford, Essex, England 05/09/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chelmsford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Braintree, Essex, Brentwood, Billericay, Witham, Chelmsford, Rayleigh, Ingatestone, Chipping Ongar, Basildon and Wickford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @hannahjacobi Hi Hannah I’m sorry about that issue, I'm unable to direct message you, this is probably due to your privacy settings. If this is related to a BT business account could you please send to @btbusinesscare so we can discuss. you may also need to follow so we can respond privately.

  • elldivino El Presidente (@elldivino) reported

    @bt_uk Hi Sian. Well I have had no internet for coming up to 2 weeks. Getting different information from people on the phone to on your team on here. Very disappointed in what normally has been good service all round but has totally gone downhill last couple of weeks….

  • airadam13 Air Adam (@airadam13) reported

    @bt_uk Their name is intentionally deceptive, and they target this area far too frequently. My concern is for neighbours who are older/vulnerable, and may be less able or minded to resist a doorstop pitch. This is an awful method of promoting your services, and sullies the name of BT.

  • heathcottage peter (@heathcottage) reported

    @btsport Commentary on champions league on bt sport really poor. Mind numbingly banal comments. Can’t we get some new people??

  • delboy200963 DC63 (@delboy200963) reported

    Once again Steve Mcmanaman’s co commentary on @btsport an absolute joke. Chelsea have kept Madrid quiet 😳😳😳 was it not for poor finishing it would be about 6-0. What a 🤡

  • NakisisaTheLion Naki (@NakisisaTheLion) reported

    @1confucious @PleasantKenobi @bt_uk I genuinely think some of Sky’s tech support team couldn’t switch a compute on some days some of the conversations I’ve had with them in the past. Some of them are amazing however and just get everything sorted. Luck of the draw with that one.

  • TearJulian Julian Tear (@TearJulian) reported

    @bt_uk @SteviePG83 Nice replys are the only thing that BT are able to achieve. The broadband service that I’ve endured is completely unacceptable.

  • fergiesperch .🪓 (@fergiesperch) reported

    BTsport commentators are awful. Acting like madrid havent controlled the game from minute 1. Chelsea been battered and have zero chance of getting 2 goals. Chelsea cant score a goal in prem never mind vs madrid

  • JosephWalker22 Joseph Walker (@JosephWalker22) reported

    @btsport Chillwell has had a red card coming for weeks his timing and attitude has been awful

  • SteviePG83 Steven (@SteviePG83) reported

    Not very often on here are companies given the recognition for when things go well. I dripped on here about the service that @bt_uk provide. To their credit they have been in contact, sent an engineer and resolved an issue I was having. Cheers👍🏻