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BT (British Telecom)

BT (British Telecom) outages and service status in Chelmsford, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Phone.
  • The most recent signal from this area was received Apr 18, 3:59 PM GMT+1.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Chelmsford come from postal codes CM3 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chelmsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Billericay, Wickford, Chelmsford, Braintree, Rayleigh, and Latchingdon and Snoreham.

CityProblem TypeReport Time
Billericay E-mail 6 days ago
Wickford Internet 10 days ago
Chelmsford Phone 29 days ago
Billericay Phone 1 month ago
Braintree Internet 1 month ago

Nearby cities with recent reports

Billericay

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • howiesway
    Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • DanHarvey74
    Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • CharlotteHuzzey
    essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • bethanchloes
    Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • LaMC1987
    La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🀯

  • KerenOrient
    Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🀯 and we lost 🀬

  • RWheelhouse1
    rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England

    @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

  • philjel1
    Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • CloudyThinking
    Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • Therockstar111
    Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • WestVodkadrink
    Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😑🀬😑🀬

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • KerenOrient
    Keren Harrison βš½οΈπŸ’™ (@KerenOrient) reported from Brentwood, England

    @bt_uk Not still not working properly 😒

  • luke_kennedy
    luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

  • MaxineTJones
    Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @BTCare is there a problem with broadband tonight in CM27PZ

  • stuart_dew
    stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Marcharris1687
    Marc Harris (@Marcharris1687) reported

    @bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues

  • andymousemat
    MouseMat (@andymousemat) reported

    @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

  • skipjackToo
    Mark (@skipjackToo) reported

    @bt_uk is your wifi down?

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

  • paulidilge
    Paul Dilger (@paulidilge) reported

    @bt_uk your website is so desperately poor. You offer a chance to edit my details and then you grey out the submit button, then you deny access to the page #hopeless #fail

  • theGrimey
    Tobes (@theGrimey) reported

    @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

  • tsfitness2
    Trainstation Fitness (@tsfitness2) reported

    We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was β€œI promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

  • SConwaySmith
    Simon Conway-Smith (@SConwaySmith) reported

    If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes πŸ₯΄ Give me strength!

  • thfcsimonm
    Simon (@thfcsimonm) reported

    @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives β€˜ look into it β€˜ and then promise the problem will be resolved. Each phone call is over an hour !!!