BT (British Telecom) Outage Report in Chelmsford, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Chelmsford come from postal codes CM1 and CM2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wickford, Brentwood, Chipping Ongar, Chelmsford, Billericay, Rayleigh, Stansted Mountfitchet and Maldon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Enge Gray
(@Enge21) reported
from
Great Dunmow, England
@londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nina Tara
(@courageousarts) reported
@bt_uk We have an existing account. No one can tell us if the internet has been cut off or is still working. Engineers keep canceling appointments - absolutely disgusting service!
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Haz
(@HarryHowells90) reported
@bt_uk my router is staying on the orange colour.. I’ve tried unplugging etc but nothing is working please help before I launch it through the window
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xx
(@thedevilatplay) reported
@bt_uk Eventually - poor messaging and got asked to share details of my experience shortly after being cut off continuously
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Amina Yaqin آمنہ یقین
(@aminayaqin) reported
@bt_uk can’t work out why my broadband complaint has been closed when the problem is not fixed and still ongoing after several years! Please can you get this reopened and resolved
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Nigel Hutson 💙
(@hutson_nigel) reported
1/2 For what they charge, @bt_uk ought to give a good service. I called yesterday regarding an ongoing issue (third such call) and was told that @WeAreOpenreach would deal with it between 1-6pm. I would receive a confirmation text. Still waiting for the text, let alone Openreach
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Ramon Corria
(@cardifframon) reported
@bt_uk I’ve had to ring Openreach Facilities Management myself to report this matter as the so called, online, complaints system is hardly adequate, especially for an issue that occurs every growing season. Thanks for your help.
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stuart gillies
(@masterjasco) reported
@JohnTierney68 @BTCare @173Dandan Never said anything about prices going back to what they were. There will eventually be a way we can all live with it just like every other financial crisis we've been through
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Ethan Taylor
(@EthanPartsExpo) reported
@bt_uk can you get someone to actually come and fix our internet. It works fine no issues 80% of the time. Then we spend days and or weeks suffering with like no speeds. Please this is a joke and a rip off quite frankly.
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Brazildon Bond
(@BrazildonBond) reported
@bt_uk I can DM those details to you now. No, I never had two hubs. I only had one but for some reason BT think I had two.
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BigBadKev
(@GBigkevin) reported
@bt_uk well BT i have now cancelled my DD i no longer want your services in my home biggest load of crap keeps breaking down