BT (British Telecom) outages and service status in Chelmsford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Chelmsford, including 1 direct report.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 25, 11:54 PM GMT+1.
- E-mail (33%)
- Internet (33%)
- Wi-fi (33%)
The latest reports from users having issues in Chelmsford come from postal codes CM1 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chelmsford, England
The most recent BT (British Telecom) outage reports came from the following cities: Billericay, Rayleigh, Chelmsford, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Billericay
|
Wi-fi | 21 hours ago |
|
Rayleigh
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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glenn broadmore (@glennspurs1968) reported from Ingatestone, England@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor ππ»
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Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England@bt_uk Thank you. Problem solved. That was good customer service.
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lee jones (@jonesy23) reported from Chelmsford, England@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Bethan Chloe (@bethanchloes) reported from Billericay, England@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Rowan Richards (@Therockstar111) reported from Chelmsford, England@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Keren Harrison β½οΈπ (@KerenOrient) reported from Brentwood, England@bt_uk Not still not working properly π’
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rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene ππ
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ππΏπππππππ (@xTerronga) reported from Braintree, England@bt_uk Can I cancel my bt tv package
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Marion Pettet π (@MarionPettet) reported from Kelvedon Hatch, EnglandThank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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ππΏπππππππ (@xTerronga) reported from Braintree, England@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left π
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stuart dew (@stuart_dew) reported from Rochford, EnglandSo @btsport take my money, send me a million emails about taking my money but canβt log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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π³οΈβπ James π³οΈβπ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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The Power 1962 (@jlarkin123) reported from Wickford, England******* BT pundits are so Poor/biased itβs unreal - thankfully donβt pay for this **** on a regular basis @btsport
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your βhelpdeskβ is closed. what an absolute shambles!!
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Keren Harrison β½οΈ (@KerenOrient) reported from Brentwood, England@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband π€― and we lost π€¬
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, Iβm stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service π‘π‘π‘π‘π‘
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Hannah Wright (@hwrightxo) reported from Thundersley, England@bt_uk The 4g mini hub youβve sent me isnβt working. It doesnβt show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@btsport Hi,I am trying to freeze my Β£25 subscription but canβt reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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"Lady" Harwell because my butcher said I talk posh (@wearesiam) reported@bt_uk not a word from you re no email service Appalling service!!!
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π§ Me Might be Animal! π§ (@me_not_animal) reportedBig shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband havenβt worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments
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Gary (@petrolheadtoo) reported@bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time
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Mert (@mertisbrilliant) reported@bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?
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Pam Medlock (@PamMedlock) reported@bt_uk It wonβt! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didnβt fix the problem. It didnβt and you wonβt pay. π«
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Norman Wilson (@nwwilson) reported@bt_uk 10am this morning Internet down apparently a fault on my line earliest engineer appt Monday? 4pm this afternoon the Internet is still down, according to your line checks.....No Fault on my line. Internet however still not working. Make up your mind... Fault/No Fault?
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π§ Me Might be Animal! π§ (@me_not_animal) reported@bt_uk Customer without a working phone line due to the upgrade to digital voice!
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DomJo (@DomusCaligari) reported@RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.
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Kevin Gallagher (@Kevin9Gallagher) reported@bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.
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paul_archer (@paul_archer) reported@bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.