BT (British Telecom) Outage Report in Chelmsford, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Latchingdon and Snoreham, Basildon, Braintree, Rochford, Rayleigh, Stansted Mountfitchet, Brentwood, Billericay, Chelmsford, Maldon and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@iamanotherben) reported
@domjoly @bt_uk It should be solid after the first week or so when it's adjusting itself for stability. I see BT have replied too - hopefully, they'll be able to get you sorted.
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Will93
(@TTVWill93) reported
@bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account theirs no fault raised and no engineer has turned up
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Trieah
(@Trieah1) reported
@bt_uk Spent an hour on the phone with BT yesterday. I was assured that I will get a call today to get an update from the supplier (openreach). Unless I'm getting a ring after 5pm, I doubt I'll hear back. WILL BT EVER, PLEASE, FOLLOW UP ON YOUR ACTIONS? Oh, I mean your actual service.
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Jonathan Planner
(@JKPlanner) reported
@DavidGArnold @domjoly @bt_uk Well TalkTalk has been down here for 48hrs... crappy speed and customer services vanished for 24hrs mid conversation!!!
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Amber Sams
(@ambersams98) reported
@bt_uk hi, we bought a 5 day pass from BT but any time we click on “BT-WIFI” it comes up as cannot connect. Is there any way to fix this or just get a refund please because we’re not able to access it
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𝕎𝕖𝕤𝕥 𝔹𝕣𝕠𝕞 𝕗𝕔
(@albi0naces) reported
@bt_uk I have been trying to help my father in law with a home move and we keep getting an error saying to ring you which we have.. there’s a block on the line and should have been sorted in 24 hours.. we are 4 days down the line and still no further along!!!!
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Robo LFC19*⚽️
(@robkitfuey_fu) reported
@bt_uk No answer on your support lines and complaints not responded. Your service was better on dial up internet.
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Trieah
(@Trieah1) reported
@bt_uk 1. Service not live even after a week 2. Spent 1.5 hours with Connections team, the first guy locked me out. 2. BT did not follow up on their update call 3. Complaint filed no follow up 4. Spent 1 hour with BT yesterday 5. BT missed our update call today. FIX YOUR SERVICE
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dawn russell
(@dawnrussell17) reported
@jasedurr @bt_uk @WeAreOpenreach We had the same problems with bt, most annoying and didn't get any money back from them. Still in contract with them but asap we will not be renewing our contract, will go to sky, cheaper and more reliable x
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stephen taylor
(@Taler2009Taylor) reported
@btsport 2 women 1 bloke at least your ticking the boxes even thought very poor at their job and you know it karen carney useless and clueless jesus what she said about leeds