BT (British Telecom) outages and service status in Chelmsford, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 28, 11:33 AM GMT+1.
- Internet (67%)
- Phone (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chelmsford, England
The most recent BT (British Telecom) outage reports came from the following cities: Braintree, Rochford, and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Phone | 4 days ago |
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Internet | 10 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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ππΏπππππππ (@xTerronga) reported from Braintree, England@bt_uk This came back no issue, but I can confidently say there is an issue
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, Iβm stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service π‘π‘π‘π‘π‘
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I donβt expect bills for double the amount 2/3
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! Iβm going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesnβt show any final bill owing! They refuse to help me smugly telling me my fault!
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England@btsport Whatβs the problem with bt sport 1 hd. Loads of people canβt get it. Sort it out.
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene ππ
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Mike Miners (@theessexsog) reported from Billericay, England@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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La Coltelli βοΈ (@LaMC1987) reported from Basildon, England@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! π€―
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your βhelpdeskβ is closed. what an absolute shambles!!
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Ian Maxwell (@IanMaxy94) reported from Billericay, England@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? Iβve tried uninstalling and reinstalling the app but hasnβt worked
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ππΏπππππππ (@xTerronga) reported from Braintree, England@bt_uk Still having issues this is day 3 now
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think youβll find with the big companies that customer service is poor, especially now with many call centres cut back, Iβve been with BT broadband since 2001 not let me down thus far.
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Marion Pettet π (@MarionPettet) reported from Kelvedon Hatch, EnglandThank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Daniel Drury (@DannyDrury) reported from Billericay, England@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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stuart dew (@stuart_dew) reported from Rochford, EnglandSo @btsport take my money, send me a million emails about taking my money but canβt log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Marion Pettet π (@MarionPettet) reported from Kelvedon Hatch, EnglandWhen you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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πππ πππππ πππ ππ± (@thevegantim) reported@bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??
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heebee (@KHC99d) reported@bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesnβt make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over theyβre appalling
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Josh (@_JoshDenham) reportedHi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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Ian Robson (@GFX2001) reported@bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.
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Josh (@_JoshDenham) reported@bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?
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Gari MacColl (@JGMacColl) reported@bt_uk I just feel paying Β£50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.
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Mark (@Walesguy2) reported@RSh234 @bt_uk @bt_uk are shockingly bad.
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Chris (@tringgooner) reported@bt_uk I think anyone would be unhappy donβt you? Messed around, then asked for a Β£20 deposit to that you will hold onto for up to 6 months. Itβs a bloody disgrace. That is no way to treat any customer. And you know it.
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Sparky (@oftheVotadini) reported@bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer