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BT (British Telecom)

BT (British Telecom) outages and service status in Chelmsford, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Chelmsford come from postal codes CM3 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Chelmsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Billericay, Braintree, Rayleigh, Latchingdon and Snoreham, Basildon, Rochford, and Stansted Mountfitchet.

CityProblem TypeReport Time
Chelmsford Phone 13 days ago
Billericay Phone 14 days ago
Braintree Internet 14 days ago
Rayleigh Wi-fi 18 days ago
Latchingdon and Snoreham Internet 1 month ago
Basildon Internet 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

  • stuart_dew
    stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene πŸ’—πŸ˜­

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your β€˜helpdesk’ is closed. what an absolute shambles!!

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • golfingampm
    Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • glennspurs1968
    glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor πŸ‘πŸ»

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my Β£25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • cfitzy69
    Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • cfitzy69
    Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • xTerronga
    π–π•Ώπ–Šπ–—π–—π–”π–“π–Œπ–† (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • jta1497
    Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • stuart_dew
    stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Elise_RN_DN
    Elise πŸ’™#StandwithUkraine πŸ‡ΊπŸ‡¦ (@Elise_RN_DN) reported

    @bt_uk why can't I change my package online? I don't want to upgrade, I want to remove a service. Tried calling several times, but get frustrated listening to endless awful music & being left waiting ages. Can't change package via online chat either.

  • nigelbudge
    Nigel Budge (@nigelbudge) reported

    @bt_uk terrible service, my mobile contract had finished, want to change to SIM deal, over 30min delay to speak to advisor.

  • Italocryptos
    Italocryptos πŸ’₯😈πŸ’₯ (@Italocryptos) reported

    @bt_uk Maybe fix my broadband first ? 2 fault in a week still not working properly

  • leehill94
    lee hill (@leehill94) reported

    @bt_uk Are you able to tell me what you think a good download speed is? Im appalled my your poor internet. Its embarrassing. I don't want to talk to your shiity call centre's and be on hold for hours. What is the download speed you SHOULD be offering?

  • davidgill201281
    dave (@davidgill201281) reported

    Very real stupid @btsport and @skysport is no games for arsenal . Hate changer new tv for arsenal

  • jules878
    Julia Palmer (@jules878) reported from Edinburgh, Scotland

    Edinburgh calling! Is @bt_uk Internet down?

  • grohs
    π™Άπš›πšŠπšŽπš–πšŽ (@grohs) reported

    argh @btsport is the worst user experience website I've ever encountered?! Have to sign in multiple times then when you get to what you wanna watch... boom, it changes to something else. Ridiculous. At least you're not extortionately priced eh.. oh wait..

  • Orla08833404
    Orla (@Orla08833404) reported

    @bt_uk fix your TV guide - it seems missed the memo about the clocks going back!

  • Seventy8
    Andy Leaper (@Seventy8) reported

    Complaint tool is disabled again, same issue as always, saying there is no contact phone number on my account even though there 100% is. It’s fairly obvious to me that the complaints section on your site is designed not to work to manipulate @bt_uk complaint statistics

  • nigelbudge
    Nigel Budge (@nigelbudge) reported

    @bt_uk Very poor customer service, BT forcing customers onto EE without putting customer service in place meaning we are still paying full contract rate for our 2 mobiles, rather than SIM only deal.