BT (British Telecom) Outage Report in Chelmsford, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, Maldon, Wickford, Braintree, Brentwood, Chelmsford and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Can I cancel my bt tv package
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Chris Callaway
(@golfingampm) reported
from
Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Still having issues this is day 3 now
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Maldon, England
@bt_uk Still terrible
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Chris Fitzgerald
(@cfitzy69) reported
from
Rayleigh, England
Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Randall Northam
(@RandallNortham) reported
Piece on @BBCr4today about BT halting their roll out of digital voice because of broadband problems during storms. I’m 77 and I flagged up to @bt_uk that if my broadband went down I’d be isolated. We’ll send you a battery pack they said. It hasn’t arrived yet!
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Ally
(@AllyW_) reported
@bt_uk not for the first time awful service from you guys.
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Forest
(@ForestTelecoms) reported
@anndrajs @bt_uk @MartinSLewis Hi Andrew. If you have business BT services then we can help and guarantee to save you money
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John.
(@tzjohn) reported
@IanGoodwin66 @eurosport Could do Ian but I've got their Internet, just signed again and it was on the package. BT sucks. @btsport
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Paul Scott
(@PDSc0tt) reported
@MarcAllera @bt_uk I’ve got Halo 3+ and I’m in an area that has switched over to Digital Voice completely. I find it odd that although I have EE4G broadband backup during drops in service, the digital voice can’t use it. Would it not be better to allow the handset to use 4G?
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Paul Andrew Fraser
(@paulandyfraser) reported
@bt_uk my broaband has been down again for the last hour.
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Norman Goldner
(@nlygo) reported
@AndrewBowie_MP @DailyMailUK Indeed. If all the mobile networks went down simultaneously, which is not beyond the realms of impossibility, only landlines would work. @bt_uk
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Berry Electrical Services UK LTD
(@BerryElectrica2) reported
@btbusinesscare could you please get someone who is UK based to contact me seen as tho I can never get in touch with someone and when I do the call gets cut off and I have to start again
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Helen Sparks
(@ComputerTutor4Y) reported
@ERantzen @BTCare listening to your Radio 4 interview today on internet phones. I have a customer who was transferred last week which caused her stress & £80 for an extra electric point for the WiFi connector to attach her static phone to the router which is upstairs.
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ಠ_ಠ
(@andrewfordlyons) reported
@bt_uk Thanks yes. The other one should have more information though, I'd think. It's what BT sends customers to track the problem.