BT (British Telecom) outages and service status in Chelmsford, England

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chelmsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentwood, Billericay, and Rayleigh.

City	Problem Type	Report Time
Brentwood	Internet	1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

• 
  Bull Diggy #GSBOUT (@Bull_Diggy) reported 12 minutes ago from Chelmsford, England

  @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

• 
  Matt Brown (@Mattpsychol) reported 13 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Paul Parker (@paulparker81) reported 13 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 13 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  Colin Johnson (@CGJ1973) reported 14 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  Marion Pettet 💙 (@MarionPettet) reported 21 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  glenn broadmore (@glennspurs1968) reported 23 minutes ago from Ingatestone, England

  @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

• 
  Jack Horrey (@JackHorrey) reported 29 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  Richard Burgess (@Cover4Caravans) reported 30 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  Glenn Easlea (@GlennEaze1000) reported 42 minutes ago from Thundersley, England

  @btsport Martin Keown if Var is in then Arsenal never get the pen end off

• 
  stuart dew (@stuart_dew) reported 42 minutes ago from Rochford, England

  @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 46 minutes ago from Braintree, England

  @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 47 minutes ago from Braintree, England

  @bt_uk This came back no issue, but I can confidently say there is an issue

• 
  rachel Wheelhouse (@RWheelhouse1) reported 48 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  Bethan Chloe (@bethanchloes) reported 52 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  Beckie Wood (@beckiewood69) reported 52 minutes ago from Heybridge, England

  @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

• 
  essexgingerbread (@CharlotteHuzzey) reported 53 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  James bartlett (@Darkestfrost) reported 56 minutes ago from Braintree, England

  @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

• 
  Right Here Right Now.... (@jta1497) reported 57 minutes ago from Chelmsford, England

  @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 59 minutes ago from Braintree, England

  @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Hempstead (@thempstead) reported 2 minutes ago

  @bt_uk And that's the problem, it never does change ... for years and years "If you go with Halo 3 + when you get fttp then you should get a free upgrade. That should happen in 12 months" Yeah, didn't happen

• 
  Joey (@laggyteabag) reported 3 minutes ago

  @bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?

• 
  Jon Barnes (@jonbarnes10) reported 5 minutes ago

  @bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service

• 
  Jason (@Jason_g_117) reported 9 minutes ago

  Yo @bt_uk @BTGroup I signed up for a £32 a month broadband, now yous are charging me £52 only a few years later, yous make a 30 day notice of cancellation so yous milked another bill out of me after receiving your "excellent customer service". Corporate greed, never again

• 
  trevor rhodes (@trevjrho) reported 11 minutes ago

  @bt_uk Having a really poor experience with the switch to Digital Voice. Included being sent inaccurate information, wrong switch over date, I've now been unable to receive incoming calls for 3 days. Latest news 'should be resolved within a further 3 working days'. A thread 1/2

• 
  Horwich RMI Cricket (@HORWICHRMI) reported 12 minutes ago

  Another **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!

• 
  Stewart James (@stewmj81) reported 13 minutes ago

  @bt_uk There is no point they are useless, no help whatsoever.

• 
  Sparky (@oftheVotadini) reported 15 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

• 
  Mark Walder 🇺🇸⚛️🇬🇧🇬🇧⚛️🇺🇸 (@MarkWalder2) reported 15 minutes ago

  @bt_uk One of your exchange buildings has an alarm going off (BN6 9SR) there is no way to contact you about this by phone, it is annoying everyone is up at their windows and doors, could you please deal thing this issue!

• 
  Damon Cochrane (@DamonCochrane1) reported 24 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.