BT (British Telecom) outages and service status in Chelmsford, England

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chelmsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Braintree, and Brentwood.

City	Problem Type	Report Time
Braintree	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

• 
  James bartlett (@Darkestfrost) reported 2 minutes ago from Braintree, England

  @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

• 
  The Power 1962 (@jlarkin123) reported 4 minutes ago from Wickford, England

  ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

• 
  stuart dew (@stuart_dew) reported 4 minutes ago from Rochford, England

  So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

• 
  Bethan Chloe (@bethanchloes) reported 5 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  Marc Karbaron (@Karbs1961) reported 6 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 11 minutes ago from Braintree, England

  @bt_uk Still having issues this is day 3 now

• 
  Jack Horrey (@JackHorrey) reported 11 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  stuart dew (@stuart_dew) reported 16 minutes ago from Rochford, England

  @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

• 
  Maxine Trick Jones (@MaxineTJones) reported 20 minutes ago from Great Baddow, England

  @BTCare is there a problem with broadband tonight in CM27PZ

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 21 minutes ago from Braintree, England

  @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

• 
  Gottapulse (@gottapulse) reported 30 minutes ago from Witham, England

  @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

• 
  Rowan Richards (@Therockstar111) reported 36 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

• 
  Ann Cardus (@a4ann) reported 38 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

• 
  Roly's Arcade (@RetrogamesNow) reported 39 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  rachel Wheelhouse (@RWheelhouse1) reported 39 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 39 minutes ago from Braintree, England

  @bt_uk This came back no issue, but I can confidently say there is an issue

• 
  La Coltelli ⭐️ (@LaMC1987) reported 45 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Marion Pettet 💙 (@MarionPettet) reported 47 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Matt Brown (@Mattpsychol) reported 54 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Gary Gould (@CloudyThinking) reported 60 minutes ago from Rochford, England

  @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sparky (@oftheVotadini) reported 2 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

• 
  Josh (@_JoshDenham) reported 2 minutes ago

  Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

• 
  LEILA (@leeelor) reported 13 minutes ago

  @bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.

• 
  Owen (@OwenJBlanche) reported 17 minutes ago

  @bt_uk sort your Internet out been crap for over a week in our place

• 
  mrchrisjohn (@mrchrisjohn) reported 17 minutes ago

  @bt_uk Your two-factor authorisation is not working No text messages are coming through!!

• 
  trevor rhodes (@trevjrho) reported 18 minutes ago

  @bt_uk The many BT "guides" I've spoken to have been pleasant and tried to help but are constrained by a system that frankly doesn't work in customers interests. Particularly so in the case of older customers.

• 
  Warren Peters (@wizza_wozza) reported 19 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  andy carson (@andy_carson101) reported 23 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

• 
  MumOfASwiftie (@Annette62702479) reported 23 minutes ago

  @KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 26 minutes ago

  @bt_uk I still need my mobile to be able to do this! The system won’t let me in on our login: saying incorrect when we know it isn’t. An update would be nice