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BT (British Telecom)

BT (British Telecom) outages and service status in Chelmsford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chelmsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentwood, Billericay, Rayleigh, and Chelmsford.

CityProblem TypeReport Time
Brentwood Internet 10 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • Bull_Diggy
    Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, Iโ€™m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • Therockstar111
    Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • KerenOrient
    Keren Harrison โšฝ๏ธ๐Ÿ’™ (@KerenOrient) reported from Brentwood, England

    @bt_uk Not still not working properly ๐Ÿ˜ข

  • golfingampm
    Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • Mattpsychol
    Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. Theyโ€™re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate itโ€™s distressing them!

  • a4ann
    Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • MarionPettet
    Marion Pettet ๐Ÿ’™ (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • gottapulse
    Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • cfitzy69
    Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport Whatโ€™s the problem with bt sport 1 hd. Loads of people canโ€™t get it. Sort it out.

  • DannyDrury
    Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • stuart_dew
    stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • LaMC1987
    La Coltelli โญ๏ธ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! ๐Ÿคฏ

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

  • hwrightxo
    Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub youโ€™ve sent me isnโ€™t working. It doesnโ€™t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • OseEyelashes
    Essex Eyes (@OseEyelashes) reported from Kelvedon, England

    @btsport cancelling my service. This is shocking.

  • jta1497
    Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SHaywardGiles
    Shane Hayward-Giles (@SHaywardGiles) reported

    Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me ยฃ26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

  • Amit72191182463
    Amit (@Amit72191182463) reported

    @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a ยฃ18 disconnection fee. Why do I need to pay after contract?

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    Who else is having issues with BT Broadband after moving? ๐Ÿ˜ก Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

  • DonPauleone1987
    Paul Williams (@DonPauleone1987) reported

    @bt_uk hi. Hope youโ€™re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue Iโ€™m having is not being able to do that. Iโ€™m not calling 150 either. Please can someone reach out. Thanks. Paul.

  • buzyizzy21
    ๐Ÿ’™Climatecrisisbeliever๐Ÿด๐Ÿฆ„โค๏ธ ๐Ÿ”ธ๐ŸŒŽ๐Ÿ”ฅ (@buzyizzy21) reported

    @bt_uk Iโ€™ve now been without broadband for 23 days, thanks to your incompetence. Iโ€™ve had phone call after call assuring me youโ€™ll fix it, texts and emails to say Iโ€™m live, yet NOTHING! Sort it out! This is down to YOU! Useless company. ๐Ÿคฌ

  • derbydunk
    Dunc (@derbydunk) reported

    @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused ๐Ÿ™ƒ

  • thequestingvole
    Andrew Glover (@thequestingvole) reported

    Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

  • UnashamedBrit
    Bulldog (@UnashamedBrit) reported

    @bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go downโ€ฆ. Third world company for a third world country

  • sausagenmash
    James (@sausagenmash) reported

    @leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.

  • badshelley
    Shelley Squire (@badshelley) reported

    @bt_uk Iโ€™ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?