BT (British Telecom)

BT (British Telecom) Outage Report in Chelmsford, Essex, England

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The latest reports from users having issues in Chelmsford come from postal codes CM2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chelmsford, Essex, England 02/08/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chelmsford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, Brentwood, Billericay, Chelmsford, Maldon, Wickford and Braintree.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • golfingampm Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SamArmstead Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported from Quorn, England

    @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

  • PhilScrolling Phil B. Scrollin' (@PhilScrolling) reported

    @keayanmistry @btsport Did it work? I made several attempts to get fleeced with a 30-day pass and it said the service was down.

  • stucoventry85 stuart cadden (@stucoventry85) reported

    @virginmedia Your customer service is pointless and unhelpful, I’ve been without broadband and tv for weeks now, after numerous attempts to contact you I get cut off (which they warn you may happen and take your phone number to call you back which they don’t) @bt_uk new customer?

  • montonholistics Monton Holistics (@montonholistics) reported

    Can someone from @bt_uk help please? Mum no longer able to use her landline, advised your associate Liam 10th April to cancel and advised she has to pay £169.24 as penalty for breach of contract. Told contract ends Aug 2024 - mum is 100 years old. #misled #misold

  • thatsamgrace sam grace (@thatsamgrace) reported

    getting told at 11am by @BTCare that i’d be “entitled to approximately £502 due to identified poor service” instead of terminating my contract, only to be told at 6pm by the same guy i’m entitled to £0 because it was a whole 1mbps for 28 days not a full month 🤡🤡🤡

  • pradaliama prada🏳️‍🌈 (@pradaliama) reported

    @bt_uk But it would still be more cost effective for me in the long run to just pay the cancellation fee and then rejoin as a new customer at the lower rate.

  • LymeCottageInd penny thompson (@LymeCottageInd) reported

    @bt_uk how dare you close my complaint it is not resolved. I still have no phone line or broadband your incompetence astounds me

  • MarkTay09480699 Mark Taylor (@MarkTay09480699) reported

    @bt_uk You've taken my money for years, all I need to do is change the name on the account I pay for and you can't help me. I cannot pay my bill as I'm incapacitated and currently reliant on benefits.

  • Alcrazy71 Allan Cavanagh (@Alcrazy71) reported from Warkleigh, England

    @btsport I’m trying to buy your 1 month package, however I keep getting a “sorry this service is unavailable” can you please advise?

  • whatKatydidnext Katherine (@whatKatydidnext) reported

    @bt_uk We're having yet another problem with our routers and set-top box since you suggested we upgrade our internet. The box one you sent us isn't compatible with the router that you sent us. Please can someone contact me promptly to resolve this (again)?