BT (British Telecom) Outage Report in Chelmsford, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Latchingdon and Snoreham, Basildon, Braintree, Rochford, Rayleigh, Stansted Mountfitchet, Brentwood, Billericay and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Nash
(@norfolkbirdtour) reported
Still no @bt_uk phone line, deadline to fix it missed, poor service. Fault happens regularly - years of underinvestment in the rural telecoms infrastructure (wires wearing, poles too old to service), while priority is given to urban fibre rollout, and yet we don’t pay any less.
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Charlotte Gill
(@Charlotteeeee22) reported
@bt_uk You’ve gone a bit quite on us Michaele... at least send us a dm to help us out?! @bt_uk again... you’re happy to take our money, not so happy to help your customers! OUR INTERNET ISN’T EVEN SET UP YET AND YOU’VE DISAPPOINTED US.
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江伊芙
(@evecong) reported
@deancousin Yep! Still haven’t heard from them. It’s so stressful calling them too. @bt_uk have just been all round terrible.
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GF
(@africanimpi) reported
@bt_uk Pls can someone tell me when my new activation date is. You cancelled my broadband order without telling me because previous house owner didn't cancel. They have now. I cannot spend another 2hours being passed around. Not a good start for a new customer.Pls send a dm link
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Emma Ransome💕
(@EmmaJonesGB) reported
from
Balderton, England
@bt_uk helllooo is there a way of getting a new router from you at all? Mines over 5yrs old now and seems to be having connection issues causing the wifi to drop in and out all the time or the Chrome-cast / Google Nest not be able to detect certain things?
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Chloe
(@Chloeebg) reported
@bt_uk have some of the worst customer service I have EVER experienced. The fourth time this week I have been kept on hold for over two hour waiting to arrange an order for an international media company only for it to be subsequently cancelled by BT without us being notified
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Prof Alison Leary 💙
(@alisonleary1) reported
No broadband or landline again @bt_uk estimated time to fix is seven days.... Seven days!!! If you are waiting for something from me apologies for the delay!
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Jonathan Gill
(@MonkeyzRuz) reported
@bt_uk @Charlotteeeee22 We have spent all evening (5pm onwards) trying to sort the issue out and all you do is cut us off. At least have the decency to call back if such a thing happens. Dm us and we can sort this out
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Fiona Stratton
(@FionaStratton1) reported
@alisonleary1 @bt_uk So stressful! I had a similar problem during change of provider once. Can’t they give you unlimited data on a mobile phone so you can create a hotspot.
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James Steel
(@JamesSt39172602) reported
@bt_uk another engineer today who did nothing and closed the job. We pay for high speed and get constant drop outs. Even the engineer said BT won’t spend the money. 18 months of poor service while we all struggle to work from home!