BT (British Telecom)

BT (British Telecom) Outage Report in Chelmsford, Essex, England

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The latest reports from users having issues in Chelmsford come from postal codes CM2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chelmsford, Essex, England 01/18/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chelmsford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Chelmsford, Basildon, Maldon, Wickford, Braintree, Brentwood and Rayleigh.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomChelmsford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hjsthat Harriet Salmon (@hjsthat) reported

    @bt_uk The light on our hub is flashing purple which means the broadband is down but can’t call the customer service number as it says it’s not recognised, please help. We only got internet set up the other day

  • andylord1981 Andy (@andylord1981) reported

    @bt_uk Internet regularly drops out and frequently fail to be able to use Netflix, amazon, sonos because of connection errors.

  • RobinTa67461986 Northern FB (@RobinTa67461986) reported

    @allison_stu @StopFundingHate @bt_uk You can’t fix stupid ? Right ?

  • Sandii_12 Sandra🌸 (@Sandii_12) reported

    @bt_uk you’re an absolute living joke of a company. We’ve had a complaint since DECEMBER 30th, that hasn’t even been looked into.. we now wanted to watch NOWTV that we pay for through BT.. AND WE’RE NOT EVEN REGISTERED??? Refund please.

  • clanhudson harry hudson (@clanhudson) reported

    @bt_uk I get this with BT. Phones keep getting thrown out and having to re enter password. Signal test says good with BT but some independent tests show different. I’m out of contract now so looking around to change.

  • mj_godden Michael Godden (@mj_godden) reported

    Love Glenn Hoddle but stating that clubs in the bottom 3 have got to win games to stay up....no **** Sherlock. I’ll do the job for half his money @btsport

  • JimScarratt Jim Scarratt (@JimScarratt) reported

    @bt_uk Simply not true @bt_uk, I had years of unreliable service & at times no service at all. You promised the world but delivered nothing. Noone @BT takes responsibility, we were passed from pillar to post. Best thing I ever did move to 4gWiFi. Don’t promise what you can’t deliver.

  • MariaStrangeUK María del Mar Strange (@MariaStrangeUK) reported

    @bt_uk I am happy with BT products, but when something goes wrong trying to get hold of an adviser is extremely diffcult. BT customer service is getting worst and worst as BT is trying to automitize all communications. My landline has been faulted for 10 days now

  • sean_esq55 SeentyG (@sean_esq55) reported

    @btsport I beg you ask Peter Walton why Luiz was a red and Dias a yellow for the same offence, or will he cynically close ranks again to protect the old boys network.

  • Eintrachtrob Robert (@Eintrachtrob) reported

    I subscribe to @btsport via @NOWTVIreland & I went to watch football played by professionals & what have they got on instead? Women's football - and on their main channel. Also Rugby (an awful "sport" played by posh private school fat gits) on BT Sport 2. WTF am I paying for?