BT (British Telecom) Outage Report in Chelmsford, Essex, England
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The latest reports from users having issues in Chelmsford come from postal codes CM2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, Brentwood, Billericay, Chelmsford, Maldon, Wickford and Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Basildon |
Internet | |
| London |
Internet | |
| Basildon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Ann Cardus
(@a4ann) reported
from
Brentwood, England
@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstin Campbell
(@kirstin23c) reported
I have been on the phone to @bt_uk for nearly 4 hours trying to sort my elderly grandparents phoneline. Service has been absolutely horrendous. Very disappointed. They are about to leave 86 year olds without a landline as everyone seems to be blaming each other. Do better @bt_uk
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RoyalRebels- Squish
(@JRDMEDIAYTC) reported
@bt_uk getting ridiculous now.. internet constantly resetting itself 3/5 times a night… paying for a service that is not delivering at all.. what is going on with BT? Internet used to be stable, never dropped out.. but now it is daily!!
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Philippa Burrough 🌱🇺🇦
(@UltingWick) reported
@CBridgwaterRees @bt_uk Do so hope that you get this resolved. It is a sad state of things that one needs to take to Twitter to have a rant about service and "magically" all is resolved......
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Spud
(@Spud) reported
@bt_uk please send an engineer out sooner. Our internet has been off for 24 hours and I work from home and have angry clients. Internet has even slow for WEEKS. Planning on cancelling after 10+ years.
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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🇬🇩 Elle-Ay 💕
(@Ms_Cherry_B) reported
@bt_uk Hi, had ongoing problem for weeks. Engineer visited on October 31st. Things were good for a few days but problem is back! Internet has rebooted itself twice in the last 30 minutes and was repeatedly doing it last night/this morning. Please advise a permanent solution
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La Ka
(@LauraKa30378680) reported
@bt_uk During a cost of living crisis, they are trying to take nearly £700 from an 87 year old man that can't even remember his wife has died. Where is customer service? Where is compassion at this already difficult time? 3
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jill
(@jill27149515) reported
@bt_uk internet up and down for 3 weeks now. Booked engineer never showed up. - wasted afternoon waiting. If renewing I don't recommend them
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DennisThynne
(@DennisThynne) reported
@bt_uk the BT box is ****** again. Fourth time in little over a year. How can you get away charging so much for piss poor service and equipment??
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XRL Jono
(@JonoXrl) reported
@bt_uk hi, I've just found out that my parents have been struggling to watch live TV for the last 18 months because of your poor customer service. Can you please DM me