BT (British Telecom) Outage Report in Chelmsford, Essex, England

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Chelmsford, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Billericay, Braintree, Rayleigh, Latchingdon and Snoreham, Basildon, Rochford, and Stansted Mountfitchet.

City	Problem Type	Report Time
Chelmsford	Phone	8 days ago
Billericay	Phone	9 days ago
Braintree	Internet	9 days ago
Rayleigh	Wi-fi	13 days ago
Latchingdon and Snoreham	Internet	1 month ago
Basildon	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 3 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

• 
  luke (@luke_kennedy) reported 7 minutes ago from Braintree, England

  Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

• 
  Marion Pettet 💙 (@MarionPettet) reported 18 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Garry Harvey (@Mork4mindy) reported 18 minutes ago from Great Baddow, England

  @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

• 
  Richard Burgess (@Cover4Caravans) reported 22 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  Bethan Chloe (@bethanchloes) reported 22 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  Enge Gray (@Enge21) reported 30 minutes ago from Great Dunmow, England

  @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

• 
  BrianDry (@BrianDry) reported 33 minutes ago from Coggeshall, England

  @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

• 
  Roly's Arcade (@RetrogamesNow) reported 34 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  rachel Wheelhouse (@RWheelhouse1) reported 36 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  Daniel Drury (@DannyDrury) reported 38 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  Mike Miners (@theessexsog) reported 40 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Harvs (@DanHarvey74) reported 40 minutes ago from Rayleigh, England

  @GaryLineker @btsport Is that your "bad" toe?

• 
  The Power 1962 (@jlarkin123) reported 45 minutes ago from Wickford, England

  ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

• 
  Darren (@howiesway) reported 50 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  Marion Pettet 💙 (@MarionPettet) reported 52 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Hannah Wright (@hwrightxo) reported 54 minutes ago from Thundersley, England

  @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 54 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  Gary dorrington (@Garyonline1) reported 55 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  Stuart Valentine Dodgson (@DodgsonStuart) reported 55 minutes ago from Stansted Mountfitchet, England

  @bt_uk Thank you. Problem solved. That was good customer service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Cheshire (@colonelmustard) reported 5 minutes ago

  @bt_uk Yes, after 50 mins on hold (that’s not a typo). However “systems are down” so no engineer could be booked. Still waiting for a call back this morning :(

• 
  Bruce Mitchell (@highlandbruce) reported 10 minutes ago

  @bt_uk Your engineers have tried many many times, nothing wrong with the line etc... it’s just a rubbish service in rural highlands.

• 
  Christopher Morant (@ItsMorant) reported 11 minutes ago

  @bt_uk @Hendon77 No i think the issue is them playing fifa

• 
  Tim Dixon (@ItsTimDixon) reported 12 minutes ago

  @allanoldfield1 @bt_uk @ThomasDuecke Thanks!!! Sending another engineer round on Tuesday. Thursday's one did everything that could be done, but to tick a box, another one is coming. But the actual problem is 2miles away at the exchange! Neither great customer service, nor a great way to run a business!!!!

• 
  Clare botterman (@clarebotterman) reported 16 minutes ago

  @bt_uk Yep, and I shall look forward to another 45 minute wait for the phone to be answered and a 45 min conversation to order what I had already ordered on the 8/12! Just what you need when you are moving house! Really disappointed at the level of service.

• 
  Roseate Feline♦️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cat49Pink) reported 17 minutes ago

  @bt_uk No internet here in DD2 since yesterday... any idea when service might be restored?

• 
  Laura Draper (@lcdraper) reported 22 minutes ago

  @bt_uk mobile signal issues?! Can someone help

• 
  Donna Beamish (@DonnaBeamish) reported 23 minutes ago

  Still problems with an open order . Posted back equipment, called Connections team 3 times, Spoke to Loyalty department 4 times. Broadband speed now significantly dropping making it impossible to watch TV. TBH the worst experience! Moving to Sky ASAP @BTCare

• 
  Haz (@HazzWhite) reported 23 minutes ago

  @bt_uk Hi BT, any news on this problem you had with shipment of smart hubs? My order still says delayed placed back on 5th Dec?

• 
  Hi I'm OneX (@OneXonline) reported 32 minutes ago

  I love my Internet being with @bt_uk. Its only cut out like 7 times over the last two days, and there's no issues apparently. That's a quality service. #sarcastictweet #useless