BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilford, London, Waltham Abbey, Newham, Romford, Basildon, Chingford, Brentwood, Billericay, Chelmsford, Dagenham, Wickford, Upminster, Grays and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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Mark Perry
(@longfella31) reported
from
Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Christiana Petrou
(@chrissiemoux) reported
from
Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Samta MF Claws
(@samhoulden) reported
I have to say that @bt_uk are staying fully on-brand in making mistake after mistake & making moving house as difficult & stressful as possible. #complaint
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Jamie Arthur
(@jamiearthur86) reported
Why has your service gone so far down hill? I have been lied to non stop for over a month now and sat with no broadband but still paying plus a minimum of 30min wait everytime I call...@bt_uk @BTGroup
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Baz on deck 💙💛
(@theboatman72) reported
@bt_uk @OpenreachHelp can either of you explain why we didn't have our BT broadband switched on last Tues night as promised. No updates, no explanation, broken promises. We are two key workers working with vulnerable adults and require being on call 24/7. Shambles.
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Heather Mead
(@paintofheart20) reported
@OpenreachHelp I’m waiting for an engineer due today between 8-1 Originally due last Friday afternoon but didn’t bother turning up or calling Now without broadband since last Thursday early hours Completely shocking service and @bt_uk can’t tell me why ?
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Kit Hawkins
(@kit_hawkins) reported
@Moogleton @btsport What was the problem? My iPad works fine. Strange.
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Darren
(@dazztherunner87) reported
After numerous calls to @bt_uk in regards to slow broadband speeds I was assured that the speeds I was getting, were the best possible. I placed a broadband order with @SkyUK who took over the line and now I’m getting and extra 20mbs for £10 less. BT “capping” customers.
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Mark Cheshire
(@bigchesh247) reported
@bt_uk bloody slow again been like this for weeks now it’s a third of what it should be not good enough
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Caro
(@Chewing_walls) reported
@SkyHelpTeam Why are you still charging me for broadband when I switched to @bt_uk more than a month ago (and my contract was already up)? Shall I just cancel my direct debit (inc. TV) until you can make the effort to reply?
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Neil Foster
(@farmerfoster) reported
@bt_uk 10 weeks of repeated broadband failure. Closing compliance without addressing them, still no proper service. Trading standards or ombudsman?
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Baz on deck 💙💛
(@theboatman72) reported
@bt_uk Information sent, any explanation would be useful, we are currently having to take leave/ pass duties to relief colleagues, and BT insist on either emailing or relying on us having to drive to somewhere to get signal to ring to get fobbed off.