BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Chelmsford, Basildon, Romford, Dagenham, Ilford, Wickford, Upminster, Waltham Abbey, Newham, Grays, Brentwood, Loughton, Woodford Green and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Kate Austin
(@kateaustin496) reported
from
Stratford, England
@thebedfordfox @btsport Not a bad cricketer either David.
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Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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Garry Harvey
(@Mork4mindy) reported
from
Great Baddow, England
@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GideonPope
(@gideon_pope) reported
@bt_uk I am being double billed by you. You keep lying over the phone that you will cancel the billing but never do.
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Captain Rat
(@captainrat) reported
@dunnsbakery @btbusinesscare I gave up after 2 hours. Pretty poor they cannot even update there service status which says no know issues!
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jre100
(@JamesEniffer) reported
@btbusinesscare our business phone lines are down again. I’ve been holding for 2 Hours now. Please DM me to sort
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wake up
(@jcbcampbell26) reported
@bt_uk endless issues with phone and TV box. TV box I need to turn off and on several times in the morning to get it on. System isn't fit for purpose and still taking my money. Think I'll go to the ombudsman now.
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Michael Williamson
(@michaeljw_97) reported
@bt_uk I sort of don't have an account. I placed an order in my local EE shop but had to cancel. It was successful, but my account was closed, and i no longer have access. But today, i received the router. Will i need to return this? Still unopened in the box.
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Morwenna Slade
(@MorwennaSlade) reported
@bt_uk Yes I would like my WiFi working after 5 days of nothing since changing to full fiber. We had a engineer book in today that had be mysteriously cancelled without informing us. Now can't even book in an engineers appointment. Even my complaint wasn't actually raised.
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Anni Campbell 🏴 🇪🇺 🇺🇦
(@AnniCampbell1) reported
@DavidHogg14 @bt_uk How awful for you.
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Lisa Phin
(@LisaPhin) reported
@BTBusiness @btbusinesscare I have phones down at 2 sites. Been waiting an hour to have my call answered because the fault can't be dealt with online. Please help, we need our business phones working!
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Cookridge Hall GC
(@CookridgeGC) reported
Currently the phones lines are down. @btbusinesscare will hopefully fix the issue asap.
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Katie Parobek
(@KatieP_82) reported
@btbusinesscare Considering the extortionate monthly bills we pay for guaranteed service without disruption, I have to say that this is simply not acceptable. We are still waiting to hear about a discount that can be applied following last year’s issue which was hugely costly for our business