BT (British Telecom) outages and service status in Kelvedon Hatch, England

Problems in the last 24 hours in Kelvedon Hatch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kelvedon Hatch, England

The most recent BT (British Telecom) outage reports came from the following cities: South Ockendon, Chelmsford, Romford, Newham, Ilford, Dagenham, Woodford Green, Wickford, Billericay, and Chigwell.

City	Problem Type	Report Time
South Ockendon	E-mail	20 hours ago
Chelmsford	E-mail	23 hours ago
South Ockendon	E-mail	1 day ago
Romford	Internet	5 days ago
Newham	Internet	10 days ago
Ilford	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England

Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:

• 
  Dein Moore (@deingerous1) reported 2 minutes ago from Stratford, England

  @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

• 
  nicola1972 (@Nicola1117) reported 3 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  ken (@uk12345) reported 7 minutes ago from Romford, England

  @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

• 
  Danny James (@1DJHatch) reported 8 minutes ago from Stratford, England

  @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

• 
  Lily Smith (@LilyMaeSmith_) reported 8 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  Rob Furber who will K.B.O (@Illtydeyes) reported 11 minutes ago from Sawbridgeworth, England

  @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

• 
  ken (@uk12345) reported 13 minutes ago from Romford, England

  @bt_uk So it's not my problem your problem at your problem at your end .

• 
  Andy Baird (@clueso69) reported 14 minutes ago from East Ham, England

  @BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

• 
  FirstClassLounge (@1stclasslounge) reported 16 minutes ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  essexgingerbread (@CharlotteHuzzey) reported 20 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 23 minutes ago from Brentwood, England

  @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

• 
  steven lubke (@stevenlubke2) reported 31 minutes ago from Harlow, England

  @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

• 
  steve platt (@plattste) reported 32 minutes ago from Ilford, England

  @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

• 
  farah says (@Farah_Lou) reported 36 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  jim lee (@jimbo888) reported 42 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

• 
  George Mann (@sgfmann) reported 48 minutes ago from Ilford, England

  @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

• 
  Daniel Drury (@DannyDrury) reported 49 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  Zarghum hassan (@Zarghum) reported 52 minutes ago from Ilford, England

  @btsport my phone app is not working who can help

• 
  ken (@uk12345) reported 52 minutes ago from Romford, England

  @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

• 
  Marc Karbaron (@Karbs1961) reported 57 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jpb0332 (@jb0332) reported 2 minutes ago

  I have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 2 minutes ago

  @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

• 
  Jon Chadwick (@JonD_Chadwick) reported 4 minutes ago

  @bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?

• 
  Simon Smith (@Simoncitizen) reported 11 minutes ago

  @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

• 
  John E (@John210750) reported 14 minutes ago

  @GrahamH36921247 @bt_uk Sign in sign out codes verification text message , at the point of ARGH 😡

• 
  Robert Walker 🚜 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@WalkerDevon1922) reported 16 minutes ago

  @BTGroup @bt_uk I have an ongoing complaint since 8th May. Today it was closed with no phone call, no explanation, no contact. The issue is still ongoing and you owe me money. I have reopened complaint but this needs escalating.

• 
  Shama Women's Centre (@shamacentre) reported 16 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Loretta Livingstone (@L_Livingstone1) reported 24 minutes ago

  @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

• 
  Emma (@em_doapsi) reported 25 minutes ago

  Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

• 
  Gaelen McClean (@GaelenMcclean) reported 26 minutes ago

  @goatteeboy @bt_uk Same in nn14. Yours just not working?