BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Ilford, Wickford, Upminster, Waltham Abbey, Romford, Newham, Grays, Brentwood, Loughton, Woodford Green, Basildon, Barking and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Dr. Kelechi Anyikude
(@KelechiAFC) reported
from
East Ham, England
@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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TF
(@thegaffaa) reported
from
Ilford, England
@ajetshehu24 @btsport Hes a awful co commentator
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Ann Cardus
(@a4ann) reported
from
Brentwood, England
@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Lee Davies
(@LauraLeeDavies) reported
81yo mum not great with tech. We’re still trying to get her to work out a new mobile. That’s ok cos she pays a fortune for a @bt_uk landline. But it’s not working. Reported Thur, said they’d visit today. Why not sooner? NO SHOW. She’s due hospital test results. This stinks BT.
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Adam Gregory
(@ads9742) reported
Will never use @bt_uk again, case being handled by the directors office and still additional delays and failings.. Case lodged with @OmbudServices
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T h o m a s ♻️🇬🇧
(@truth4theW) reported
@bt_uk my router was put in my bedroom as the engineer was too lazy to put it where it would be most effective. My Wi-Fi signal is 22mbps when it's meant to be 560mbps minimum. How do I get an engineer out to put my router in a more practical place. FTTP doeant seem so great
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Campbell Gemmell 🏴🇪🇺🇦🇺🤓
(@GoldishCJ) reported
@jamclarkey @scotgov @bt_uk Thanks for insight/help…but why are we changing and why has it not been explained? And what now us the point of having a handset in the house when a mobile is more use? Presumably costs should come down too as service reduces! …
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Simon Slater
(@Slaters1208) reported
@bt_uk My sim only details say 4g extra speed but when I got it last year I did so after being told I'd get 5g and I've never had that. Why is this? I'm coming up to renewal and will leave if I can't have 5g on my 5g phone.
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barry mccaffrey
(@BarryBelfast70) reported
Elderly parents BT phoneline breaking down repeatedly for 6months meaning my mother who has cancer potentially missing phone consultations with her doctors. Do @bt_uk fix the problem? No they tell them to sign up to priority fault line. @bt_uk is a DISGRACE
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Alex_ASD_ 🇬🇧
(@alex1234567818) reported
@bt_uk **** internet scamming fraud *****
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Richard Eccles
(@cakie174) reported
@bt_uk hi Enniskillen, having really slow internet the past few days. We have changed nothing, can you test remotely?
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barry mccaffrey
(@BarryBelfast70) reported
Elderly parents left with broken phoneline for 48 hours and counting. Fifth time this has happened in as many months and still no one @bt.care @bt_uk seems to care or be doing anything about it. Worst phone service out there
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Alex_ASD_ 🇬🇧
(@alex1234567818) reported
@LeeRedders @bt_uk Ik yours is in September and mine today but mines doing the same good ms but **** download(using Speedtest)