BT (British Telecom) outages and service status in Kelvedon Hatch, England

Problems in the last 24 hours in Kelvedon Hatch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kelvedon Hatch, England

The most recent BT (British Telecom) outage reports came from the following cities: Newham, Brentwood, Woodford Green, Ilford, Barking, Romford, Hoddesdon, Chigwell, Billericay, South Ockendon, and Chelmsford.

City	Problem Type	Report Time
Newham	Internet	1 day ago
Brentwood	Internet	3 days ago
Woodford Green	Internet	4 days ago
Newham	Internet	6 days ago
Woodford Green	Internet	14 days ago
Ilford	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England

Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:

• 
  MadameCholet (@PurpleDon1973) reported 5 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  ken (@uk12345) reported 8 minutes ago from Romford, England

  @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

• 
  lee jones (@jonesy23) reported 12 minutes ago from Chelmsford, England

  @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

• 
  Jay O! (@BeOnTheRocks) reported 13 minutes ago from Chelmsford, England

  @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

• 
  farah says (@Farah_Lou) reported 16 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 22 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

• 
  Fran Ross (@FranRoss9) reported 22 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  KP 🇺🇸 (@kylepont) reported 28 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  FirstClassLounge (@1stclasslounge) reported 30 minutes ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  Brian O'Keefe (@rider45) reported 31 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  George Mann (@sgfmann) reported 32 minutes ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  Marion Pettet 💙 (@MarionPettet) reported 34 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Rob Furber who will K.B.O (@Illtydeyes) reported 36 minutes ago from Sawbridgeworth, England

  @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

• 
  Roly's Arcade (@RetrogamesNow) reported 39 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  Danny James (@1DJHatch) reported 42 minutes ago from Stratford, England

  @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

• 
  La Coltelli ⭐️ (@LaMC1987) reported 46 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  Morris Hickey # FREE AT LAST # (@Morris2906) reported 49 minutes ago from Chigwell, England

  Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk

• 
  Mark (@Mark_Hatten) reported 50 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  Ramon Guthrie (@Ramonnavarro) reported 54 minutes ago from East Ham, England

  @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

• 
  steven lubke (@stevenlubke2) reported 56 minutes ago from Harlow, England

  @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@palacejohn) reported 35 seconds ago

  @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.

• 
  Shakinah (@shakinahx) reported 4 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on

• 
  Nige Crooks (@Nige78) reported 5 minutes ago

  @btbusinesscare Broadband down in TS1?

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 6 minutes ago

  @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

• 
  PTID1977 (@PhilH1977) reported 6 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

• 
  Tablet Science (@TabletScience) reported 8 minutes ago

  @bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?

• 
  Alan Swanson (@Haggisguy) reported 8 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  Andrew Glover (@thequestingvole) reported 10 minutes ago

  Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

• 
  Simon Mitchell (@SimonMitch1956) reported 12 minutes ago

  @herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!

• 
  nicolas mcmillan (@herbie963) reported 14 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please