BT (British Telecom)

BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kelvedon Hatch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kelvedon Hatch, Essex, England 01/19/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kelvedon Hatch, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Chelmsford, Basildon, Romford, Dagenham, Ilford, Wickford, Upminster, Waltham Abbey, Newham, Grays, Brentwood, Loughton, Woodford Green and Barking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England

Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Classyyy8 Classyyy (@Classyyy8) reported

    @bt_uk Went to track it as usual bt just likes to lie by the looks, we got messaged by a bot saying there was an issue in our area, checked your tracked "No issues in your area"

  • cumpstonarchive ✨Glenys Marriott 💙✨ (@cumpstonarchive) reported

    @CarolynOtley @bt_uk I agree Carolyn, the first time I’d heard about this. Our reception is so poor we can only use mobile phone via broadband 😡

  • RobCurling Rob Curling (@RobCurling) reported

    Dear @bt_uk We’re about to enter our second week of no landline/internet affecting a number of extremely vulnerable residents in our village who are ‘priority cases’, and with limited mobile phone signal or access. Cd you pls DM me to try and get this resolved.

  • CarolynOtley Carolyn Otley (@CarolynOtley) reported

    @jamclarkey @cumpstonarchive @bt_uk I think the issue here is a lack of rural proofing. Yes, on average most power cuts are short. But when you live in a remote area, they tend to last much longer, you’re far less likely to have a mobile phone signal, and you’re far less likely to be able to drive to safety. 1/2

  • BrechinYes2 YES Brechin (@BrechinYes2) reported

    @bt_uk Turn it down 2 degrees, wear a woolly jumper and you'll save twice as much again. Woolly Jumpers. Means Scottish sheep farmers would get some return for the fleeces. Good for Scotland. Try one sometime. DavieS.

  • TheNerdometer Nerdometer (@TheNerdometer) reported

    @bt_uk Are any of you going to actually help or just sit doing nothing? What sort of customer service is this?

  • NigelG1966 Nigel Greenaway (@NigelG1966) reported

    @bt_uk is there an internet issue in PL13 1 as we have orange light on our hub, but still have dialling tone

  • CarolynOtley Carolyn Otley (@CarolynOtley) reported

    @cumpstonarchive @bt_uk However, practically, it’s worth people knowing it’s worth trying a 999 call from their mobile even if they don’t think they have a signal/phone isn’t showing a network. 999 calls will go through on any available network, not just yours, but not everyone realises this, (2/2)

  • AnxietyUnited Anxiety United (@AnxietyUnited) reported

    @LickyJimmy @btsportufc @btsport The worst thing is that now we've come on here to bring it to their attention, its impossible to do that without seeing the results of the fights 🙄

  • LoeskeKruuk Loeske Kruuk (@LoeskeKruuk) reported

    @bt_uk: my elderly parents in remote Aberdeenshire have been without phone/internet for >2 weeks since Storm Arwen, broken line. They've had 3 appts for repair, but each time no-one showed up. They're mid 80s, with health conditions. Why isn't this being prioritised ??! @Ofcom