BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Brentwood, Romford, Billericay, Chelmsford, Basildon, Dagenham, Ilford, Wickford, Upminster, Waltham Abbey, Newham, Grays, Loughton and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Fran Ross
(@FranRoss9) reported
from
Romford, England
@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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DreamLion1986
(@DLion1986) reported
from
Stratford, England
@btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!
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Dr Linda Duffy, PhD
(@sportspsycoach) reported
from
Epping, England
@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Davis #FBPE
(@2ndwaver) reported
@bt_uk That is what was offered yes! So refunding last payment ... obvious I would have thought! shouldnt have to pay for no service! £20 for mobile data ... ditto obvious. £30 for all the distress & aggravation seems a bit underwhelming!!!
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Lewis
(@Lew_2708) reported
@England @bt_uk @sterling7 Player of the tournament! Cannot believe how much he gets hacked down in the box! Deserved penalty
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AndrewPrince
(@TheSilverFrog) reported
@bt_uk ....and they never replied to my message I sent on their 'contact us' platform!! My recent upgrade of BT Broadband hasn't made a bit of difference to the service I was getting before!!
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David Fish
(@Rumeigg) reported
@bt_uk Hi @bt_uk - 2 days and counting and still no promised call ... at least I have had an email saying complaint reinstated ( for now) unfortunately the ‘ we tried to call’ line doesn’t wash anymore !!
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john barnes
(@jbhoo) reported
@bt_uk They say it needs more civil work despite the new fibre cable being laid 18months ago and the duct being dug through my property 2 weeks ago. So many of my neighbors have it so the cable is live. But why cancel my sky contract when my new cable isn’t fitted?
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john barnes
(@jbhoo) reported
So I switch my broadband from sky to @bt_uk activation date was yesterday last week @bt_uk put my connection back to aug 13th. Today bt cancel my order with sky so now I have no internet until my new connection. Well done bt brilliant service.
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ニコラでず
(@ghostinthesn0w) reported
@bt_uk is there an issue with your internet service? Working fine and suddenly went off and smart hub is stuck on an steady orange light
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AfterFaith
(@AfterFaith_) reported
@OpenreachHelp Hi I placed an order with @bt_uk on 10th June. They are saying it is down to issues with OR that I am not connected yet. I have made a formal complaint to them but am I also able to make one to OR? It is delayed due to engineers not turning up to connect the line.
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It's Jonathan
(@DontCallMeJon) reported
Moved from house last week to flat. Don’t need a phone at the apartment and already have FTTP from @hyperoptic. Tried to cancel @BTCare . Told £550 cancel fee as I’m in contract till Sept 2022.
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AndrewPrince
(@TheSilverFrog) reported
@bt_uk Yes! Nothing's changed! I will call BT later and see if I can go back to what I had before. As a pensioner I cannot keep paying for a service that's not being delivered. They upgraded my wife's mobile phone usage which turns out was not needed as well.