BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Newham, Ilford, Waltham Abbey, Basildon, Chingford, Brentwood, Billericay, Chelmsford, Dagenham, Wickford, Upminster, Grays and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Andy Baird
(@clueso69) reported
from
East Ham, England
@BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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mike mulvihill
(@mikemulvihill1) reported
from
London, England
Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019
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Daren Brown
(@brown_daren) reported
from
Romford, England
@btsport what ******* idiot decided on Pogba being MOM. yet again sports channels being biased to top teams. Pogba was shit today apart from scoring 2 penalties. You media fuckwitts are a disgrace and hope you enjoy giving each over ****.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Maxine Trick Jones
(@MaxineTJones) reported
from
Great Baddow, England
@BTCare is there a problem with broadband tonight in CM27PZ
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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PGtweets
(@PaulGrayburn) reported
from
Romford, England
@Portly_Burnsie @btsport For a big game it’s ******* poor.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon Day
(@Shann_day) reported
@bt_uk You also said you would give us a call back and never did. My child is off poorly and all he wants is to watch TV but he can't. How do I explain to a 1 year old that BT WiFi is awful so you can't. 🥺
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Geoff Goodwin
(@GBGoodwin) reported
@bt_uk What I want is a reliable service i.e. so I don't have to call up every week or two to fix the internet. Who knows when the internet will drop again. It's totally unreliable.
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MrsGrace🗿🤦🏻♀️七七 🌹
(@redheadlass1402) reported
@bt_uk The point is it didn’t need an aerial but the engineer was wrong and had obv not had the correct training or info. Pretty bad really.
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Scottie C
(@Motorheid72) reported
Holy crap, what's happened to @bt_uk customer service? The last year has been horrendous (tied into contract, otherwise....). No customer care, no recognition of loyalty (20 years+), generally make everything so difficult for you. You're getting binned once this contract is up.
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Samantha Skeates
(@samskeates) reported
@bt_uk Awful company.
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GreyWolf_Sigma
(@dave10259) reported
@JordanNocher @bt_uk Contact @kawasandistro regarding your account issue, to fix it immediately
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Maria A Acosta
(@mariale54) reported
@bt_uk Hi! I haven’t tried the TV live feed as I’m working until 5pm. We were having the same issue with channel 4 but it came back after restarting.
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Neil Mc
(@kuntz124) reported
@bt_uk It’s fine I got someone on the phone who I think has resolved the issue.
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Barry B.
(@basherdrummer) reported
@bt_uk They are indeed but Down Detector says there are BT issues so I just wondered if it could be server issues rather than us?
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MrsGrace🗿🤦🏻♀️七七 🌹
(@redheadlass1402) reported
@bt_uk There is no account. We’ve cancelled it and stayed with our existing provider. Terrible service