BT (British Telecom)

BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kelvedon Hatch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kelvedon Hatch, Essex, England 01/14/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kelvedon Hatch, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, Romford, Dagenham, Ilford, Wickford, Upminster, Waltham Abbey, Newham, Grays, Brentwood, Loughton, Woodford Green, Barking and Chelmsford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England

Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • RWheelhouse1 rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England

    @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeeGipson MikeG (@MikeeGipson) reported

    @bt_uk are pretty useless. Log a broadband fault and their system says they hope to fix it by the 7th February. What sort of SLA is that consider what we pay for BT FTTC and line that is a joke!

  • swabraUTV Rico (@swabraUTV) reported

    @JUSTIN_AVFC_ That's shocking. @btsportfootball hang your heads in shame at your utter lack of knowledge. @btsport

  • Kryptonliveson Chris (@Kryptonliveson) reported

    @bt_uk are bt services down again no broadband today

  • timjbell0 Tim Bell (@timjbell0) reported

    @bt_uk my broadband is down in South Wales checked status says no time for being up and running any ideas 01495 area code

  • SMarr311 ISO8601 (@SMarr311) reported

    @bt_uk BT TV Box Pro. Based on my testing, the TV Box Pro will not list or connect to any wifi network which does not have a BT vendor ID in the BSSID. Is this intentional or a bug?

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    Day 6 without internet. @bt_uk can I get an update please? What's the actual problem and when will it be fixed?

  • 7hillsbjj 7hillsbjj (@7hillsbjj) reported

    @bt_uk Stop steeling my money for a service you can’t provide

  • spwalker Steve Walker (@spwalker) reported

    Well, @bt_uk, I'm disappointed that I pay over £50/month for my broadband, and have been a customer for decades. But new customers get an offer of under £30/month for their fibre broadband. I'd be grateful to hear your justification for stiffing loyal customers, please?

  • PollyHanrahan Polly Hanrahan (@PollyHanrahan) reported

    @bt_uk apparently you connect people.. my Grandparents who are in their 90s have been waiting for a landline to be connected for 2 weeks and nobody turned up today when they said they would. It’s causing them a lot of stress. Any help?

  • Npteggchaser Darren Little (@Npteggchaser) reported

    @bt_uk Hi there. Do u know if there's any problems with Internet services in the South East Wales area (Newport)? No signals, routers down, can't even do a test. Checked incoming connections etc., all OK.