BT (British Telecom)

BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kelvedon Hatch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kelvedon Hatch, Essex, England 12/17/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kelvedon Hatch, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Chelmsford, Ilford, Wickford, Newham, Brentwood, Woodford Green, Romford, Buckhurst Hill, Harlow, Waltham Abbey, Dagenham, Chingford, Basildon and Billericay.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England

Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • Morris2906 Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, England

    Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaunGr62736190 Griff on Twitt (@ShaunGr62736190) reported

    @bt_uk Hi, it's the BT Diagnostics bot here. We've received your request for one of our agents to call you back. Unfortunately our text service is now closed, but don't worry, if you text ADVISOR during our opening hours of 8:00 AM until 9:00 PM. then we will aim to call you within 20

  • Dowapr Doug (@Dowapr) reported

    @jubbsxx @bt_uk You still may have a problem as BT may well be involved.. We did and it took four weeks to get the work done.

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    Sadly after a month @bt_uk fixed the internet. I'm left with 25 down and 4.5 Up for £60 a month. Their mini hub they provided gives 38/20 for £50 a month. I can't stream on that sadly. Why can't BT just install FTTP even the engineer said the cabinet is overloaded.

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    @bt_uk The issue is the cabinet used to provide 70/20 after 3 years it was 50/10 and now so many people are on the cabinet it's 24/4. The engineer said the cabinet is full and BT really should be upgrading.

  • birdeye16003035 Ayse Bilgen A. (@birdeye16003035) reported

    @bt_uk sw20 9dx area is totally down! We do not have wi-fi at home and not any hot spots. Please solve the problem immediately. We are working at home!

  • ibikebrighton Mark Strong (@ibikebrighton) reported

    @KatyCycles Obv I completely agree with principle of your comments but sadly this issue is *lots* more complex than it seems. It would take many tweets to explain why in full but summing up, it's *not* @BrightonHoveCC, it's @bt_uk who show no regard for the urban realm & space for walking /1

  • KatyCycles Katy Rodda Still Wants 2m (@KatyCycles) reported

    @GingaGill See my correction! It’s @bt_uk applying absolutely worst practice, inaccessibility and ugliness. Apparently it’s wherever there was a phone box - but they were shorter AND TRANSPARENT

  • CEB97783359 Tripping Gauntlet (@CEB97783359) reported

    @bt_uk Exact same problem I had three months ago....can I be bothered to get on the fault roundabout again...you denying there's an issue, me saying there is, you we'll send an engineer, me not internal don't want to waste more hours, you tough

  • birdeye16003035 Ayse Bilgen A. (@birdeye16003035) reported

    @btsport sw20 9dx area is down! We do not have wi-fi. Please solve the problem immediately. We are working at home!

  • Falsum66 Falsum (@Falsum66) reported

    @bt_uk Bt can you explain why my Wi-Fi has been of for 3 weeks now when we live in a fairly rural area and can’t get signal without our broadband and the fact that you have lied about fixing it multiple times