BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Basildon, London, Dagenham, Newham, Romford, Ilford, Waltham Abbey, Chingford, Brentwood, Billericay, Chelmsford, Wickford, Upminster, Grays and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Basildon |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Wi-fi | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Chris Callaway
(@golfingampm) reported
from
Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
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ken
(@uk12345) reported
from
Romford, England
@bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Denis
(@PresBastards) reported
@btsport Pretty sure there's plenty of hate in this country. See the vitriol for the players taking the knee... Get off your high horses and look at sorting our **** out first
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Thomas H.
(@THemingford) reported
@bt_uk I don't. But I am appalled at how your customer service team have treated a vulnerable customer and carer recently.
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Splains Helbits
(@SplainsH) reported
@ScrapzCJ @bt_uk Use the app for everything. Website’s been broken and has been for days. Same web pages/links which are broken on the website work fine when accessed through the app.
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Leanne Robertson
(@LeanneRob79) reported
@bt_uk how do I know its a genuine call from BT? Just had a call on mobile from a +44 0208 number as we had lodged a complaint 15 minutes earlier and my instincts thought it was a scam. Sounded like a noisy call centre 😳😡
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Ben Harris
(@Ben_Harris91) reported
@bt_uk @OpenreachHelp I am fed up of chasing and ringing people at BT who do not know their arse from their elbow. How it has taken 8 weeks to repair and external line fault is baffling. I have no escalated the complaint with Ombudsman Services to seek extra compensation.
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Bobby Brady
(@therealbobbrady) reported
@bt_uk Apologies, my dig was more aimed at the so called football supporters who abuse their own players, then put up messages of support. From what I've seen, BT sport has always shown a great attitude towards diversity both on social media platforms and on TV.
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare The fault appears to be I have no service - simple FTTP Ordered 92 days ago and all hardware in place on day 1-still waiting-please please please can something be done? Case Reference: IMP-107511522
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Neil Edmonds
(@qpr_neiled) reported
@BT_UK have got to be the worst company out there for service and having a broadband connections team full of incompetent liars
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🏍TomBoyNI™ 🏍 💙 🚫🦠🚫
(@TomBoyNI) reported
@bt_uk I think it is a smart hub. And I understand the screen shot is from a Wi-fi device. TBF I imagine most people use Wi-fi & generally speaking my Wi-fi connection is in the mid to high 30s. Recently though it and the wired connections I do have have been slow or failing completely
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Adam Reddish
(@adamjamesred) reported
Settle down to watch the Test Match on a rare day off and right on cue the woeful broadband coverage from @bt_uk drops for what seems like the millionth time during the last couple of weeks.