BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Woodford Green, Ilford, Romford, Leyton, Newham, Harlow, Chigwell, Loughton, Barking, Basildon, Dagenham, Waltham Abbey, Chingford and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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PGtweets
(@PaulGrayburn) reported
from
Romford, England
@Portly_Burnsie @btsport For a big game it’s ******* poor.
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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mike mulvihill
(@mikemulvihill1) reported
from
London, England
Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lynne H
(@hibsnibs) reported
@bt_uk you'd be providing a service, which is currently what you're really actively putting your energies into not doing...
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Blake Antcliff
(@BlakeAntcliff) reported
@bt_uk You charge £10 p/month iver a 24month contract and absolute worst case scenario you supply £150 of mesh WiFi units, (which is based on you RRP price not Cost Price) Seriously anyone considering it buy the mesh WiFi units outright and save a fortune #RipOff
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Lynne H
(@hibsnibs) reported
@bt_uk also, you've still not sent your complaints procedure. Even if I do get connected on Mon my complaint about 21 days without service is inevitable, so please don't add to this by repeatedly not forwarding it as requested.
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Pleb's Radical Support Bubble | Keep Left ✊ 🇵🇸
(@LeftyPleb) reported
@bt_uk I can't log into my email account which says my login details are incorrect yet I can log into my account with the same details. SORT YOURSELVES OUT!
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SImon Pegg
(@SImonPegg5) reported
from
Chichester, England
@bt_uk Why does my WiFi always drop when it rains ? Been doing it for years and you've never resolved the problem.
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Lynne H
(@hibsnibs) reported
@bt_uk I'm losing count, but pretty sure I've asked for your complaints procedure 5 times. Also, I still don't have a service or guarantee of one, and you're not getting back to me.
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Lynne H
(@hibsnibs) reported
@bt_uk waiting to hear whether 21 days is sufficient for you to figure out the problem and get it sorted. Call me.
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justinewebster
(@jtwbailey) reported
@liv1493 @bt_uk All sorted once escalated - call from manager in Cardiff within 30mind and engineer within 12 hrs. Would definitely recommend asking to go down the high priority complaints route 👍
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Filio
(@Filio97309065) reported
@bt_uk I wonder if taking to social media will improve the level of customer service received. Been such an awful experience so far. @bt_uk
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Lynne H
(@hibsnibs) reported
@bt_uk no idea why you're not just sending a mobile hub out. Or sending details of your complaints procedure. Because the more you don't do these, the bigger my complaint is, no?