BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, South Ockendon, Dagenham, Ilford, Newham, Woodford Green, Leyton, Harlow, Chigwell, Loughton, Barking, Basildon, Waltham Abbey and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
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| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Christiana Petrou
(@chrissiemoux) reported
from
Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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Mark Perry
(@longfella31) reported
from
Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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julie smith
(@juliesm75049629) reported
@bt_uk Desperately need to speak to a real person-NOT text message service. Concerns my vulnerable 82yr old mum
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Tom McGivern
(@tommcgiv) reported
@bt_uk we onnect for good. What a load of BS BT provide the worst service ever, we are now 15days late with a promised connection with at least another 3days to wait total shambles. WOULD YOU RECOMMEND BT, NO
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Jill Kent aka PR Superstar
(@PRSuperstarUK) reported
@bt_uk Hi @bt_uk broadband in our area has been down for two days now with zero updates. When will service be restored?
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katican
(@kateycush) reported
@bt_uk @bt_uk So is the reason I have been unable to get through to you ystdy after waiting in phone queues for over 4hrs is because you’re so busy helping the elderly? I’ve started trying again today. Same story. I pay £66/mth for this appalling level of customer service. Never again.
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Tribecca ™
(@BexLuth0r) reported
@bt_uk can you explain why, as a current customer, the upgrades/offers you can offer me are over £50 a month however if I was a new customer in the area I would get it free until 2023 and then only pay £30.99 a month. Make it make sense please?? Why can I not access this offer?
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Tribecca ™
(@BexLuth0r) reported
@bt_uk as a loyal customer who has been with you for 3 years, I would expect to receive a decent upgrade offer. Not being asked to pay more!
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Jonathan R
(@Jon_Robertson) reported
@bt_uk As a new customer waiting on holiday for an hour yesterday and 25minutes this morning , and still haven’t spoke to anyone or got any answers I need . Not exactly good customer service to start
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conor mc granaghan
(@conmcg84) reported
@bt_uk Absolutely shocking customer service teams, had my house damaged by openreach... a company BT sent to install my upgraded box but done Absolutely zero to help get the issue fixed... AVOID allowing openreach or BT to install anything on your property
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Matt Boswell
(@mattboswell_) reported
@bt_uk Well it will be interesting to see if anyone can help as the customer service from the call centre yesterday was appalling and I feel sorry for the staff working there who want to help but can’t
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Semih
(@smhdmrg) reported
Hello. As a BT broadband and EE mobile customer am I able to leave BT and join EE? Their broadband prices are a lot cheaper than BT’s @bt_uk @EE