BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Newham, Woodford Green, Ilford, Barking, Wickford, Chipping Ongar, Chelmsford, Dagenham, Chigwell, Billericay, Chingford, Harlow and Leyton.
City | Problem Type | Report Time |
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Internet | ||
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Internet | ||
Internet | ||
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Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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daniel munn (@dpmunn19) reported from Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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talie (@TalieDelemere) reported from London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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V8 Gooner (@GoldenGoonerlg) reported from Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Garry Harvey (@Mork4mindy) reported from Great Baddow, England
@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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🏳️🌈 James 🏳️🌈 (@Verscuse) reported from Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Lochlann (@Lochlanndg) reported from London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Bethan Chloe (@bethanchloes) reported from Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Abbi (@profmyster21) reported from London, England
@bt_uk Is the wifi down in SE6???
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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🏳️🌈 James 🏳️🌈 (@Verscuse) reported from Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Richard Burgess (@Cover4Caravans) reported from Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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MadameCholet (@PurpleDon1973) reported from Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Mike Miners (@theessexsog) reported from Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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MadameCholet (@PurpleDon1973) reported from Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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nicola1972 (@Nicola1117) reported from Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Roly's Arcade (@RetrogamesNow) reported from Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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MISS OLUBUNMI (@adekoya_k) reported from London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Ramon Guthrie (@Ramonnavarro) reported from East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Harris🐺🦞 🇺🇦 (@SteveJHarris) reported
@btbusinesscare Yes please but it seems to be policy not to allow staff to actually solve problems.
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Gary (@GaryPersonal) reported
@bt_uk No Internet. NE64. Any help?
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Behsat Elbes (@ItsElbes) reported
@bt_uk Garbage avoid BT broadband it’s bad and don’t deliver what’s on the box. A scam broadband that needs to be dismantled.
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AJG (@gozzand) reported
@bt_uk my landline phone isnt working, whatever i dial i get a constant beeeep, i cant log into my bt accounts as goes to 2 factor aut. and no passcode is coming to my email address? internet is still working, strangely, need help urgent
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Ben da Silva Grave (@bjdasilvagrave) reported
@virginmedia Of course really bad customer service that is unable to activate a new service 24 hours early despite it being an emergency regarding the health of my fiancee. Feel like I may be getting in touch with either @skytv and @bt_uk as I've never had this issue with there CS
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Liz Shinn (@LizShinn63) reported
So, following @MartinSLewis’s good advice I finally sort my broadband deal. Stayed with @bt_uk but regretting it now. Took day off work for engineer. No one turned up.😡Promised call back didn’t happen. Text says next date mid-May! Terrible service!
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paul hagan (@phagan09) reported
@bt_uk 3 cancelled appts, finally get fibre optic installed and it worse signal than ever now you want £15 extra a month to provide a disc #appalingservice
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Neil Tyler (@NDTyler_VI) reported
Just watching #PoundLand on @btsport and I never realised the Bridge used to have a barbed wire, electrified fence! 👀 I knew the 80s were bad, just not that bad
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House of Agnes (@HouseofAgnes) reported
@btbusinesscare We have been trying to get our new Cloud voice working for months now and we are STILL trying. HELP!!!
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AJG (@gozzand) reported
@bt_uk i managed eventually to get into my bt account and 'raise a fault' , so far it cant find an issue? but neighbour did some internet searches and apparently problems with bt in my area? so dunno.? have you turned analogue off on my line without notifying me? .....