BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Newham, London, Basildon, Ilford, Chingford, Brentwood, Romford, Billericay, Chelmsford, Dagenham, Wickford, Upminster, Waltham Abbey, Grays and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Basildon |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Garry Harvey
(@Mork4mindy) reported
from
Great Baddow, England
@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kez
(@I_amKeroinKanye) reported
Does anyone know if you can upgrade to BT sports from the EE add on? I’ve got it in my phone but if I want to login in on the ps5 I dunno if I need another account. #btsports #ee @EE @btsport
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Jerome Riviere
(@JeromeRiviere11) reported
@bt_uk I’m starting to get really annoyed with you! My home Internet keeps dropping out and coming back whenever it decides. Over 10 times yesterday! I was in an online meeting this morning and I crashed out because of this connection! Thanks for fixing this issue ASAP!
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Annie Jones
(@AnnieJo80051383) reported
@bt_uk @IbrarMumtaz Hi BT I am booked for an engineer callout tomorrow pm ..i have had an email to confirm this then a second email to say the case is closed ..i reported my landline on Sunday due to bad crackling on the line .. Thanks ..
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Stuart James
(@StuartJamesWMN) reported
Over 48 hours since the issue was first reported, informing the workmen that returned Monday AM there was a problem, they reported it to their boss and said it’d be resolved soon, I’ve still not heard a thing from @bt_uk ABSOLUTELY DISGUSTING service.
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Kirsty McNeil
(@Kimac101) reported
@BTCare I have really never experienced the levels of incompetence from BT before. No consistency. No knowledge. No care. Definitely time to move on
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Aless
(@alessroby) reported
@bt_uk Yes! I have been promised that a senior engineer will attend for the past 7 weeks to resolve my connection not working on my business account, have been chasing everyday still no attendance. Can you explain why your service is so bad?
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Maura
(@MauraMcCann) reported
@bt_uk hi I have an account with you guys for wifi and my current contract is due to expire on June 6th. I don’t want to keep the contract going after this day, will it just automatically cancel?
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Sarah Austria
(@SarahAustria18) reported
@bt_uk Not had any broadband service since 28th March! Call after call still not sorted. I was down for a priority call 1st thing this morning for an emergency engineer visit. Only to receive a text for an appointment on 26th April.
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Rt Hon Dave H 🏴 🇪🇺 Keyboard soldier
(@BCCletts) reported
@TowerCollapseGC Just off the phone to @bt_uk & great lad in Belfast Now agreed to credit my bills for 2½ months I was out of my house & unable to use service (evacuated) But a serious note to BT - get something together for dealing with others in same position?
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mark stratford
(@stratfordmark) reported
@bt_uk received great service from your customer support in Hull, but there is so much background noise sounding like there is a party....not a great image for you.