BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Brentwood, Woodford Green, Romford, Buckhurst Hill, Ilford, Harlow, Wickford, Chelmsford, Waltham Abbey, Dagenham, Chingford, Basildon and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Newham |
Internet | |
| London |
Internet | |
| Brentwood |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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DreamLion1986
(@DLion1986) reported
from
Stratford, England
@btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Fran Ross
(@FranRoss9) reported
from
Romford, England
@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Dr Linda Duffy, PhD
(@sportspsycoach) reported
from
Epping, England
@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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dave
(@dave99147378) reported
@bt_uk is there a broadband outage in DN7 area?
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Darren Sherlock
(@Shergar75) reported
@RorySmith @OliverKay I find it all a bit strange from @btsport perspective. With the Champions League being their main offering would it not make sense for them to help rather than hinder the progress of English teams? I'm sure their viewing figures/advertising revenue is higher with English clubs
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Iron Thompson
(@at67435) reported
@bt_uk Why is my Broadband down again? I live in South Shields and have no landlines.
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Claire M 💙
(@Claire1810) reported
@virginmedia I questioned both. Never mind she will be a new customer with @BTCare or @TalkTalk should imagibe they will welcome her custom.
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Wes Poole
(@keane016) reported
With out fail when transferring to new BT contract , @bt_uk overcharge you ever month. 2 months in and have been over charged over 100.00 already. Worst customer service ever
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Mike Stead
(@tweetymike) reported
So turns out @bt_uk can take an extra £25 from you for a service they aren’t delivering for FOUR YEARS, and not have to pay it back. Having been a customer for 15yrs, circa £13k spent, this is now a moral call on CEO @MarcAllera - do we get a £1k refund to remain a BT customer?
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John Friend
(@Quidlist1) reported
@bt_uk That’s correct it can’t be placed, now we have to call again to cancel on the 19th when by sport ends to cancel our broadband altogether, I’m just making sure it’s within our 14 day period as it seems bt are making excuses to get us past day 14
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noomie
(@noomie82) reported
@bt_uk It’s saying no known issues but it’s not the first time this has happened. We’ve had engineers out 3/4 times in the past for the same thing but it never seems to be resolved.
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Mike Stead
(@tweetymike) reported
@bt_uk It was escalated to CEO’s office. An Executive Complaints Team person was appointed. He challenged the lack of service and excess charges, and it went to the Ombudsman. The case manager agreed 100% that I’d been overcharged, but under the regulations he couldn’t order a refund.
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⚒ Helen Wilkins ⚒ 〓〓
(@WellyWilk) reported
@Janet9998 @btsport We had problems switching on too. Got a NOW tv stick and it just froze for several minutes. Almost like it was doing a software update. Very poor timing.