BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Woodford Green, Romford, Leyton, Newham, Harlow, Chigwell, Loughton, Barking, Basildon, Dagenham, Waltham Abbey, Chingford and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
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ken
(@uk12345) reported
from
Romford, England
@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
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Morris Hickey # FREE AT LAST #
(@Morris2906) reported
from
Chigwell, England
Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Chris Callaway
(@golfingampm) reported
from
Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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beekind77
(@beekind77) reported
@bt_uk I think this has been wrong since they opened their account and they have never managed to convince BT that they are sending info to the wrong place
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beekind77
(@beekind77) reported
@bt_uk I will return it as addressed to wrong customer or something similar, however debt collection say it’s my problem as I am the contact address/number and say its my responsibility to sort it out with BT
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Matty Larsen
(@mattylarsen2) reported
@bt_uk hey guys sorry for bombarding with all the questions (im a new customer lol) but when will my equipment be dispatched as my activation is next friday and on track my order it still says waiting dispatch?
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SoullessBoar
(@BoarSoulless) reported
@bt_uk They say they can't change me onto it as its for new customers even though it doesn't say that anywhere. I thought we were well past this penalising loyal customers business practice. Poor show overall really.
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livmcgeeney
(@livmcgeeney) reported
@bt_uk pay for ‘super fast’ fibre which continuously drops out during the day and means my work is affected. Answer from your caller is they can’t do anything since the problem is intermittent. Unacceptable, paying for a service I can’t use in the day!!!!
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Andy Tattersall
(@Andy_Tattersall) reported
@bt_uk You've diverted it to a text service - which when I try and complete, bounces back.
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Clive
(@Clive__Horn) reported
@bt_uk hi, I’m paying for some clever broadband package that’s meant to guarantee WiFi but it’s been rubbish recently. Poor speeds and no signal in several rooms
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Jeni Harney
(@JeniWren) reported
@bt_uk ordered BTTV Big Sport package last Friday. Box should have been delivered today. It hasn’t. Now TV was supposed to work last Friday. It’s not working, although it worked Monday/Tuesday. Been in touch and told it’ll be 24 hours tiI I get Now TV, and a box is being ordered
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Keith Greenoak
(@keithgreenoak) reported
@bt_uk hi, what number do I call for help with placing a new customer order? Or perhaps you can help? I am trying to arrange an engineer and tv aerial installation but it keeps disappearing from my basket. Is it not required for some services? Thanks
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Greg Felix
(@GregFelix1) reported
@btbusinesscare Thanks. I’m aware of this process as I have had to use it 10 times in my quest to get a response. I am told I have a complaint handler who just sends a copy and paste of last week’s response when I try to chase up a completion date. Where does it end?