BT (British Telecom)

BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kelvedon Hatch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kelvedon Hatch, Essex, England 12/28/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kelvedon Hatch, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilford, London, Basildon, Romford, Newham, Barking, Chelmsford, Wickford, Brentwood, Woodford Green, Buckhurst Hill, Harlow, Waltham Abbey, Dagenham and Chingford.

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City Problem Type Report Time
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England

Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyGrayson__ Emily Grayson (@EmilyGrayson__) reported

    @kylehogg22 @btsport Damn I missed it 🙄

  • eddie_corrigan Eddie Corrigan (@eddie_corrigan) reported

    @kylehogg22 @btsport It’s the ocho they dedicate a day every year to it on bt and ESPN. Last year they had The Stupid Robot Fighting League, Cherry Pit-Spitting Competiion. Pool trick shots and cornholing

  • vanifitzy Vanishree Fitzsimons (@vanifitzy) reported

    @bt_uk TBH we tried this on Saturday nothing comes of it. Nobody listens and I get pushed from pillar to post. I am paying for a service that I do not have. Really disappointing.

  • suziqvk Sue Vallente-Kerr (@suziqvk) reported

    @bt_uk Just set mine up and the hybrid @EE signal in the house isn’t strong enough so hoping the internet hopefully will Work tomorrow when the changeover happens 🙏🏻

  • Helly_stars hellyp (@Helly_stars) reported

    @bt_uk I’ve now cancelled my contract as @bt_uk cannot connect me. No one even looked at my case for a week. Terrible service. Would never recommend @bt_uk to anyone.

  • Harryjtaylor Harry Taylor (@Harryjtaylor) reported

    @bt_uk Hi. My Broadband hub has been flashing purple for an hour. There has just been a massive thunderstorm in the area, could this be the issue? Thanks.

  • Stranstringulon Ian Marchant (@Stranstringulon) reported

    @bt_uk I seem to be seeing dns issues on my connection. Resetting pc to use Google dns works fine but some devices won't let me do that. Smarthub2 doesn't allow custom dns settings :-(

  • mattallen76 Matthew Allen (@mattallen76) reported

    @WeAreOpenreach @OpenreachHelp I’ve been without my fibre connection for 6 weeks because none of your engineers can be bothered to prioritise closing down an old order that’s preventing a new one being raised. I’ve been chasing @bt_uk and getting nowhere. Please sort it out

  • devanshah96 Devan Shah (@devanshah96) reported

    @btsport cutting the connection for the hot dog eating contest depriving us of the glizzy is terrible behaviour. We wanna see the joey chestnut hit 75 dogs

  • thomas_samson thomas (@thomas_samson) reported

    @btsport can't believe we missed the end of the hot dog eating competition. Also missed joey chestnut gaining a world record. Very disappointed in your service today