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BT (British Telecom)

BT (British Telecom) outages and service status in Kelvedon Hatch, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Kelvedon Hatch, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 17, 5:51 PM GMT+1.
  • 67% Internet (67%)
  • 20% Wi-fi (20%)
  • 13% E-mail (13%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kelvedon Hatch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kelvedon Hatch, England

The most recent BT (British Telecom) outage reports came from the following cities: Dagenham, Woodford Green, Romford, Ilford, Wickford, Newham, Billericay, Chigwell, Chelmsford, Loughton, and Buckhurst Hill.

CityProblem TypeReport Time
Dagenham Internet 16 hours ago
Dagenham Wi-fi 1 day ago
Woodford Green Internet 2 days ago
Romford Wi-fi 4 days ago
Romford Internet 4 days ago
Ilford Internet 7 days ago

Nearby cities with recent reports

Romford

3 recent signals

4 days ago
Dagenham

2 recent signals

16 hours ago
Woodford Green

1 recent signals

2 days ago
Ilford

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kelvedon Hatch, England

Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:

  • Mork4mindy
    Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • 7Ten
    Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • deingerous1
    Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • purplepenguin81
    Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • chrissiemoux
    Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • CharlotteHuzzey
    essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • PaulGrayburn
    PGtweets (@PaulGrayburn) reported from Romford, England

    @Portly_Burnsie @btsport For a big game it’s ******* poor.

  • Morris2906
    Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, England

    Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • sportspsycoach
    Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    @TheHenryCheal @bt_uk They have been awful..

  • Bull_Diggy
    Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • chrissiepepper
    chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • Zarghum
    Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • Cover4Caravans
    Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexaOByrne
    Alexandra O'Byrne (@AlexaOByrne) reported

    @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

  • TashTheBlade
    Tashtheblade (@TashTheBlade) reported

    @bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor

  • cakey12
    bakerbird  (@cakey12) reported

    @bt_uk been trying for 3 days now see my bill. Please don’t tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available ……. All I get is 3 dancing dots !!!!!

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?

  • geosomerville
    George Somerville (@geosomerville) reported

    WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

  • dkeight
    David Keight (@dkeight) reported

    @weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.

  • stockport871
    Stockport871 (@stockport871) reported

    @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

  • ChrisWall85
    Chris Wall 💙🧡 (@ChrisWall85) reported

    @bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?

  • LegendaryH80858
    Legendary Hamster (@LegendaryH80858) reported

    @ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...