BT (British Telecom) outages and service status in Kelvedon Hatch, England

Problems in the last 24 hours in Kelvedon Hatch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kelvedon Hatch, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Newham, Romford, Ilford, Woodford Green, Barking, Dagenham, Epping Forest District, Chigwell, Harlow, and Brentwood.

City	Problem Type	Report Time
Chelmsford	Internet	4 days ago
Newham	Phone	4 days ago
Newham	Wi-fi	8 days ago
Romford	Total Blackout	9 days ago
Ilford	Internet	10 days ago
Newham	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England

Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:

• 
  jim lee (@jimbo888) reported 2 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

• 
  ⚒ Terry ⚒ (@Terrybirse) reported 3 minutes ago from Sawbridgeworth, England

  @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

• 
  S.A (@ShadaBhaiShahed) reported 4 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  ken (@uk12345) reported 8 minutes ago from Romford, England

  @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

• 
  Michael Webb (@Spiderwebby2904) reported 20 minutes ago from Romford, England

  Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

• 
  Jack Horrey (@JackHorrey) reported 22 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  ken (@uk12345) reported 30 minutes ago from Romford, England

  @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

• 
  La Coltelli ⭐️ (@LaMC1987) reported 36 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  Kelly 💙 (@kelly20201983) reported 36 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  nicola1972 (@Nicola1117) reported 37 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  Darren (@howiesway) reported 38 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  Mark (@Mark_Hatten) reported 38 minutes ago from Harlow, England

  @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

• 
  glenn broadmore (@glennspurs1968) reported 39 minutes ago from Ingatestone, England

  @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

• 
  Trev (@James5Trevor) reported 39 minutes ago from Epping, England

  @astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉

• 
  KP 🇺🇸 (@kylepont) reported 41 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  jim lee (@jimbo888) reported 42 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  Colin Johnson (@CGJ1973) reported 44 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  @kingericy (@AgyEric) reported 53 minutes ago from Sawbridgeworth, England

  @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

• 
  ken (@uk12345) reported 53 minutes ago from Romford, England

  @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

• 
  Lily Smith (@LilyMaeSmith_) reported 56 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jackbwater (@jackbwater) reported 4 minutes ago

  @mizmuggle @bt_uk Now router says "connected" (an improvement) but internet doesn't work 'cos the DNS IP address the router is getting is wrong. Can't even ping the DNS IP 81.139.56.100 No option to set DNS from BT Router! Changing DNS IP locally , to 8.8.8.8/4.4.4.4 and internet works.

• 
  RichNotRich (@sideangleballs) reported 4 minutes ago

  @bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 4 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

• 
  Changeling64 (@64outsider) reported 6 minutes ago

  @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR

• 
  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 6 minutes ago

  @bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.

• 
  Sem Essessi (@SemiEssessi) reported 6 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  namecantbebrank (@alreetson) reported 7 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  Carl Meah (@MeahCarl) reported 8 minutes ago

  @bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.

• 
  The Real Philip Lyon (@phillyonskem) reported 11 minutes ago

  Every time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.

• 
  Simon Caffrey (@caffrey_simon) reported 12 minutes ago

  @bt_uk But @bt_uk say the issue is our SmartHub. They’ve sent 2 now both have not arrived.