BT (British Telecom)

BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kelvedon Hatch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kelvedon Hatch, Essex, England 02/20/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kelvedon Hatch, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Newham, Romford, Ilford, Waltham Abbey, Basildon, Chingford, Brentwood, Billericay, Chelmsford, Wickford, Upminster, Grays and Loughton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomDagenham Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England

Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinLang Justin Lang (@JustinLang) reported

    @ALANMYERSMEDIA @PaulClews2 @bt_uk Have avoided BT retail for the last 20 years. Now with Zen - cant fault them, UK based, excellent customer service. You'd still have to deal with OpenReach with the install, which may still be an issue from what I can see?

  • Climbingdude Philip Lawrence (@Climbingdude) reported

    @bt_uk As I said, your online complaints form is not working - try the link yourself. Please let me know an email address.

  • keithhide Keith Hide (@keithhide) reported

    15 years ago I left @bt_uk because they were awful. Decided to give them another go & switch back & have instantly regretted my decision. Failed installation yesterday, no contact from BT. Today a message saying I have to wait until tomorrow for news. #nophone #nobroadband #notv

  • Kez_Starrr Princess Consuela Bananahammock (@Kez_Starrr) reported

    @bt_uk I am a new customer, just had my equipment delivered but now you're asking me to send it back, can anyone tell me why?

  • shorty0205 Nicola Taylor (@shorty0205) reported

    @bt_uk Yes and it seems noone is willing to offer any help unless I upgrade and pay another £13 a month

  • BenHarvell Ben Harvell (@BenHarvell) reported

    Now at almost a month without internet thanks to @bt_uk. Talking to customer service makes me feel as if I’ve done something wrong when my only crime is to sign a contract to pay hundreds of pounds per year for, thus far, no service. Am completely out of ideas and exhausted.

  • Climbingdude Philip Lawrence (@Climbingdude) reported

    @bt_uk No. I wish to submit a complaint in writing, please advise how to do that now you've taken the form down from the website.

  • Ade64061376 Ade (@Ade64061376) reported

    @ALANMYERSMEDIA @bt_uk BT came to our road, replaced the pole and never put the internet cables/phone lines back to the houses, took a week to get them to do that. Guy turns up to connect the line pushes in past my wife (critically extremely vulnerable) saying easier from in here. Now with Sky.

  • fionn_d2 Fionn Dobell (@fionn_d2) reported

    @bt_uk bt smart hub 2 was flashing purple last night. Woke up this morning and its solid orange. Reset the hub hasnt helped. Tried your troubleshooting "connect a device and go on internet" but nothing happens. Any help?

  • ALANMYERSMEDIA Alan Myers (@ALANMYERSMEDIA) reported

    @iamrobhardy @bt_uk Sad really I guess but you maybe right, as I say I’ve had some really good people try to solve the issue but still it remains nearly two months on