BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Kelvedon Hatch, England
The most recent BT (British Telecom) outage reports came from the following cities: Romford, Newham, Woodford Green, Chelmsford, Billericay, Loughton, Ilford, Buckhurst Hill, South Ockendon, Dagenham, Leyton, Harlow, Chigwell, Barking, and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 6 hours ago |
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Wi-fi | 7 days ago |
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Wi-fi | 7 days ago |
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Internet | 8 days ago |
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Phone | 8 days ago |
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Phone | 10 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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steven lubke (@stevenlubke2) reported from Harlow, England@bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .
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Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England@BTCare is there a problem with broadband tonight in CM27PZ
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Mark (@Mark_Hatten) reported from Harlow, England@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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PGtweets (@PaulGrayburn) reported from Romford, England@Portly_Burnsie @btsport For a big game it’s ******* poor.
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Andy Baird (@clueso69) reported from East Ham, England@BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡
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glenn broadmore (@glennspurs1968) reported from Ingatestone, England@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
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⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Trev (@James5Trevor) reported from Epping, England@astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉
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chrissie pepper (@chrissiepepper) reported from Roydon, EnglandIf all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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FirstClassLounge (@1stclasslounge) reported from Stratford, EnglandSo annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Zarghum hassan (@Zarghum) reported from Ilford, England@btsport my phone app is not working who can help
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Kim Boylett (@KBoylett) reported from Harlow, EnglandUnbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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steven lubke (@stevenlubke2) reported from Harlow, England@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
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Daren Brown (@brown_daren) reported from Romford, England@btsport what ******* idiot decided on Pogba being MOM. yet again sports channels being biased to top teams. Pogba was shit today apart from scoring 2 penalties. You media fuckwitts are a disgrace and hope you enjoy giving each over ****.
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Mark (@Mark_Hatten) reported from Harlow, England@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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steven lubke (@stevenlubke2) reported from Harlow, England@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Usman (@usman_afz) reported@bt_uk I have had my order cancelled 3x and the only way I would find out is by ringing my self. Raised a complaint but was closed without even contacting me. I have had the worst most difficult experience. 4 weeks without internet and failed promises only to be let down again.
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Chris Williams (@ChrisWill2631) reported@bt_uk why is your system so terrible ? Requested a call as you have said my bill will be £98 when I’m a £165 in credit. Call arrived after 35 min wait and your customer service member just hung up when I answered.
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Sam (@SamsAFK) reported@bt_uk At this rate I should have never changed to BT Internet, nothing but issues from the start. Three days on the bounce having intermittent disruptions to the connection. Not to mention the lovely price hike since first joining 👌
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Johno (@PapaStrider) reported@bt_uk anyone thinking of getting a Ring doorbell to use with BT wi-fi, don’t bother. They’re not compatible. Our electrician couldn’t get it to work so I asked BT for help, which they agreed. Then an angry person called to say it won’t work & they won’t help.
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Amanda Thomas (@AmandaTh50) reported@bt_uk Thanks but that is of no help at all. You should not have disconnected the old broadband until the engineer closed the job. Yesterday we were told the hub would be delivered Monday.
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Dave (real not a parody account) 🏴 (@EssexRocker) reported@bt_uk I will publicly document this. I've ended up calling back, 1 hour call to BT resulted in another failed order & being asked to call back Monday. Access service point failure, which was translated as the offer that was promoted isn't valid. 4 hrs so far. @Ofcom acceptable/happy?
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Michael Inman (@snuffer31) reportedHaving to deal with the loss of a loved one is hard enough but dealing with everything after can be a right nightmare thankfully @bt_uk customer service has been really helpful in sorting accounts out, can't fault them
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Martyn Cox (@Blackthorncox) reported@bt_uk Please can you help us. After 2 fibre lines, 2 visits from engineers, 2 routers, lots of calls to you, we still have no phone. We are now getting very fed up with your advanced digital phone, it doesnt talk to the hub (s). Its now getting ridiculous.
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Neil Francis (@mrneilfrancis) reported@btsport #btsport This Villa versus Newcastle. Commentator is awful. Nothing but boxing analogies. Surely he can’t be a proper football commentator, me and my mates have had to turn the sound off. Can’t be too hard to get a decent person.
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ConcertJunkie🦉 (@WestlifeDreams) reported@bt_uk Oh I apologise. I having trouble finding receipt I’ll dm you now if that’s ok with the one I think it is.