BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Kelvedon Hatch, England
The most recent BT (British Telecom) outage reports came from the following cities: Newham, Woodford Green, Chelmsford, Billericay, Romford, Loughton, Ilford, Buckhurst Hill, South Ockendon, Dagenham, Leyton, Harlow, Chigwell, Barking, and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Wi-fi | 7 days ago |
|
Woodford Green
|
Wi-fi | 7 days ago |
|
Newham
|
Internet | 7 days ago |
|
Chelmsford
|
Phone | 8 days ago |
|
Billericay
|
Phone | 9 days ago |
|
Romford
|
Internet | 9 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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James Martin Charlton (@jmc_fire) reported from Stratford, England.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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ken (@uk12345) reported from Romford, England@bt_uk So it's not my problem your problem at your problem at your end .
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Ann Cardus (@a4ann) reported from Brentwood, England@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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Ian Maxwell (@IanMaxy94) reported from Billericay, England@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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ken (@uk12345) reported from Romford, England@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Toby (@7Ten) reported from Ilford, England@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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ken (@uk12345) reported from Romford, England@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Michael Webb (@Spiderwebby2904) reported from Romford, EnglandFeel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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@kingericy (@AgyEric) reported from Sawbridgeworth, England@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Philjel (@philjel1) reported from Basildon, England@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Colin Johnson (@CGJ1973) reported from Chipping Ongar, England@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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cbrown431@btinternet.com (@browneyedlass09) reported@bt_uk I am sick of bloody bt!!!!! My internet connection is no good yet again, It's been up and down all over the holiday and I have to try and fix it!! I can't watch films on Amazon or talk to my friends on twitter. You should release me from my verbal contract.🤬🤬🤬🤬🤬🤬
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Richard Hume (@RichardAHume) reported@IanDarke @btsport it’s bad enough that you seem to put McManaman on co-coms for every city game, and yet you think that isn’t enough, so Ian Darke has to mention money at every stage. We’re now on Pep’s coat? Really?!! Cancelling.
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Alex Mann (@plastic_pearl) reportedIan Darke and Steve McManaman are making a bad match worse. Just prepared facts about the 60s and 70s and general platitudes. Any insight or analysis please? #MCINEW #btsport
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tonydean (@tode39) reported@bt_uk Always getting problems with internet dont go with bt avoid them at all costs!
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Sue Lennox (@SuzieLenno) reported@bt_uk my broadband is going off intermittently orange light on hub. Can you check service in my area please I’ll DM my details
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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gemma lou (@gemma486) reported@bt_uk hi I have horses in Winmarleigh Lancashire and a cable that goes across my field is down how can I get it sorted with out phoning cause I hate phoning sorry bt
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Matt Rogers (@bliprogers) reported@bt_uk @WeAreOpenreach Morning, me again.... 👋👋 Day 18 (42 in total) of no service. Thanks for cutting me off (again) and then not owning or resolving the problem 👍👍
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🤘 (@lewvandy) reported@bt_uk when is the call centre open?? I've been trying to contact since 8am as per your scheduled hours. Having continued problems with my broadband since it was supposedly activated on the 18th!