BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Kelvedon Hatch, England
The most recent BT (British Telecom) outage reports came from the following cities: Romford, Newham, Woodford Green, Chelmsford, Billericay, Loughton, Ilford, Buckhurst Hill, South Ockendon, Dagenham, Leyton, Harlow, Chigwell, Barking, and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 3 days ago |
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Wi-fi | 10 days ago |
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Wi-fi | 10 days ago |
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Internet | 10 days ago |
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Phone | 11 days ago |
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Phone | 12 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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Neil Wilson (@wilson_76) reported from Chelmsford, EnglandAnd the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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FirstClassLounge (@1stclasslounge) reported from Stratford, EnglandSo annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Zarghum hassan (@Zarghum) reported from Ilford, England@btsport my phone app is not working who can help
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
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glenn broadmore (@glennspurs1968) reported from Ingatestone, England@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
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steven lubke (@stevenlubke2) reported from Harlow, England@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Dr Linda Duffy (@sportspsycoach) reported from Epping, EnglandI have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Kim Boylett (@KBoylett) reported from Harlow, EnglandUnbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Chris Callaway (@golfingampm) reported from Billericay, EnglandI only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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steven lubke (@stevenlubke2) reported from Harlow, England@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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Mark (@Mark_Hatten) reported from Harlow, England@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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Dr Linda Duffy (@sportspsycoach) reported from Epping, England@TheHenryCheal @bt_uk They have been awful..
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Mark (@Mark_Hatten) reported from Harlow, England@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported from Chigwell, EnglandSCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, EnglandTherein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🎃𝕽𝖍𝖎 𝕽𝖍𝖎🎃 (@Chaverrs) reported@MrDrejko @bt_uk @OpenreachHelp Yeh but did I **** buy it from them. Got it from EE on a monthly rolling contract. Wasn’t handing BT money for their **** up.
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Kenendeh (@SimonKenendeh) reported@LuuigiLM @bt_uk That fact you know where all their call centres are based, how useful they are etc etc just tells you how woefully disjointed the customer journey is 🤪
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Drejko (@MrDrejko) reported@Chaverrs @bt_uk @OpenreachHelp Naaa would have played the victim card and tried to get it free, or at least half price. BT just use EE's network anyways :D
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Ian mcnee (@nopathway) reported@bt_uk Bt should be offering the money back to all customers ive been having problems for a while now with broadband working for a day then dropping out working for a day then dropping out have to come home from work and get the complaints from everyone trying to work from home nitemare
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AyshaB!! (@belloaisha) reported@bt_uk they are trying to force the customer into a new 24month contract. So I have been offered the option to move my tv package by cancelling the tv contract but this is not a practical solution as Talktalk will only offer a tv package with phone and broadband.
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Eamon O Neill (@EamonO96) reported@bt_uk is there issues on paying for the ufc Ppv ?
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Merchant of Thirst (@RichJEH72) reported@bt_uk Hi the reply is wrong. Please help.
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Duranshands (@DuransHands) reported@bt_uk ridiculous customer service. Rubbish.. Cant set up a simple account. Keep getting my address wrong. I'd never go with bt again. They're crap
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Aldo (@AldoWalsh) reported@bt_uk @jesmarwaha Hi, same issue for me as I am a customer but haven’t been sent any code regarding the ps5, where can I get this from?
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Katelawson (@katelawson_) reported@bt_uk I am suddenly receiving lots of spam emails to my main BT email address, almost 10-15 per hour. As soon as I block, more emails pop up and some from the same address I’m blocking. Is there a problem at BT? I can see other people on Twitter are reporting this issue too.