BT (British Telecom) Outage Report in Kelvedon Hatch, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvedon Hatch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelvedon Hatch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Kelvedon Hatch, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Upminster, Leyton, East Ham, Chigwell, Basildon, Barking, Ilford, Stratford, Waltham Abbey, Chelmsford, Epping, Newham and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Kelvedon Hatch, England
Latest outage, problems and issue reports in Kelvedon Hatch and nearby locations:
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Dr Linda Duffy, PhD
(@sportspsycoach) reported
from
Epping, England
@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@turchard1) reported
@bt_uk Tell me why you have needed to come out to my property more than 10 times and never had a screwdriver out once. Nothing has changed at our end. What happened at yours? We’re your engineers blind? Couldn’t read? @OpenreachHelp
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Dominic Trant
(@DominicTrant) reported
@bt_uk I had requested no cancellation, I’ve phoned up and they said I’d have the service restored in 24 hours . You’re quick enough to turn it off, but not quick enough to turn it back on. Totally unacceptable service and I’ll be cancelling at the next billing date
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Antony
(@Emitime) reported
@btsportfootball @btsport why is there no option to watch without the fake crowd noise again?! Awful
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Chris
(@CJbladesUk) reported
@bt_uk My ps4 is connected by ethernet cable and when trying to watch twitch on mobile it buffers alot, I'm really confused as I have fibre to the home yet my experience with standard copper cable with sky is better neverbhad an issue with buffering when more than one device using it
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Kenny Smith
(@KennySmith1313) reported
@bt_uk Still waiting to find out what’s going on. Honestly how hard is it to tell your paying customers what’s going on with the service that they for?
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Rima Pathakji
(@PathakjiRima) reported
@bt_uk Afternoon, we got a text saying the engineer has been cancelled because there is network outage in our area and they don’t expect that to be fixed till Friday 8pm
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Richard
(@turchard1) reported
@bt_uk @OpenreachHelp At no point, in 2 years, have either of you explained what’s so difficult about this basic problem. So it’s either stupidity or laziness on both of your parts. Which do you prefer, stupid or lazy?
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Owen Lewis
(@owenlewis220602) reported
@bt_uk wifi not work good (apology for bad English)
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Mark Smith
(@markecsmith) reported
@btbusinesscare Update. To get a speed of more than 5mb download I will have to pay £498 per month. PER MONTH. In the words of your sales dir - it's that or nothing as there are no plans to provide a better service. @StarlinkPage You are going to make a killing here in the UK @elonmusk
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Jordan Wisbey
(@JordanWisbey) reported
@virginmedia Another evening of broken service. All status checkers report it working fine but we have broken tv signal and internet. Absolutely no way of contacting you in a reasonable time to fix. Time to consider some options. Hi @bt_uk