Is BT (British Telecom) having an outage in South Benfleet, Essex, England?

effy (@effycs2) reported 23 hours ago from South Hanningfield, England

@BTCare I have been given a complaint code and BT are coming back to me.

Cas Eng (@eng_cas) reported yesterday from Brompton, England

@BTCare OMG BT are an absolute joke. Just rang them and told to press1 to speak to my case manager and they just cut me off twice. Should have known that was never gonna happen.

Margaret Fowler (@revmargaretf) reported 13 days ago from Billericay, England

@revPACman @BTCare @Microsoft It’s exactly what I had. Have you been into settings? Our WiFi didn’t work this evening and it had slipped off our network again ... grrrr! Once I clicked back on it, it was OK.

Margaret Fowler (@revmargaretf) reported 14 days ago from Billericay, England

@revPACman @BTCare I had the same for months. My son eventually did something and it works better now. It’s something to do with older technology. I just never knew when internet would come back. It seemed to help if I switched my mobile off though!

Mike McCarthy (@MikeMcC66666) reported 16 days ago from Thundersley, England

@btsport CRAP CRAP CRAP REF NEEDS TO BE SHOT COS 8 RIDER'S DONE SAME SHOULD BE EXCLUDED

Mike McCarthy (@MikeMcC66666) reported 16 days ago from Thundersley, England

@btsport CRAP CRAP CRAP

Cas Eng (@eng_cas) reported 17 days ago from Brompton, England

@BTCare How BT manage to run a successful business I will never know. Happy to take £70 a month from us and had intermittent service since June!

Cas Eng (@eng_cas) reported 17 days ago from Brompton, England

@BTCare No the manager was supposed to be giving me that today...was never gonna happen though was it. I rang and complained and was meant to be getting a call again today but 8pm still nothing!

Cas Eng (@eng_cas) reported 17 days ago from Brompton, England

@BTCare @bt_uk If BT ever tell you a manager will call you don’t expect it to happen. They will call your phone and hang up after 1or2 rings so the number is registered in your phone and say you didn’t answer!! Liars and terrible service.

Brad Wharton (@MMABrad48) reported one month ago from Swanscombe, England

@HarryFitz_ @ADayToHalestorm @CageWarriors @btsport @UFCFightPass Phenomenal customer service.

Jo Ingate (@JoIngate) reported one month ago from Great Baddow, England

@BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

Mike McCarthy (@MikeMcC66666) reported one month ago from Thundersley, England

@btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

Mike McCarthy (@MikeMcC66666) reported one month ago from Thundersley, England

@btsport Looking at weather radar very poor weather conditions in malilla

Nick Orrell (@nick_orrell) reported one month ago from Basildon, England

@BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

Michael Stammers (@Cover4Let) reported 3 months ago from Southend-on-Sea, England

Some companies are so poor at customer service @BTCare

Michael Stammers (@Cover4Let) reported 3 months ago from Southend-on-Sea, England

@BTCare Hi, cancelled BT Sport in March as i am on Virgin. Your staff call me, don’t speak most of the time & your live chat lady admits you have not cancelled correctly. Promised call back today 2-9, nothing. Very poor

paul winnett (@paulwinnett4) reported 4 months ago from Hadleigh, England

@DaveThePepper @BTCare @bt_uk Sorry to be rI’m now trying to relax as I’ve already arranged for a sky service. Complaint on twitter about @bt pays off just a shame @Twitter can’t reinstate my original account with 900 followers

paul winnett (@paulwinnett4) reported 4 months ago from Hadleigh, England

@DaveThePepper @BTCare @bt_uk Not to be rude, but are generally a unapologetic fucking moron with the I.Q. Of a particularly dumb beetle. I’ve explained the procedure clearly . Phone rang. I dialled 1471. I dialled 3. It connected me to by. What don’t you understand. Ask a friend.

paul winnett (@paulwinnett4) reported 4 months ago from Hadleigh, England

@DaveThePepper @BTCare Look, i explained, @bt_uk just lied instead of doing what I asked I’m doing a YouTube vid showing they’re mcompetence from day 1 they’ve been awful and expensive

paul winnett (@paulwinnett4) reported 4 months ago from Hadleigh, England

@BTCare Well I’m told, refelecting on your appalling service , eg refusing to help unless I provide my account number following lots of Id checks that sky are are a lot more competitive I’d like the name of the idiot that woke me please

sam (@sam_rover) reported 3 minutes ago

@wearenosmirk @BTCare @BTCare looks like you’ve lost a customer there, & can I blame him!

davie🥓🧡💙hay (@jingo67) reported 6 minutes ago

@BTCare One of the messages i recieved at 2pm was the apology text from RyanAir offering voucher details for our 2.5hr delayed flight. Which i never received as it didnt deliver at the time when i was using airport free wifi. So how do i claim back for non service?

Stephen Edwards (@CREADCyf) reported 8 minutes ago

@BTCare Ive done as the last link told me from your collegue, renameing the other channel.... non are coming up on any devices. Its obvious that the wiffi link from device cant oick up the hub wiffi, so the problem is in the hub

davie🥓🧡💙hay (@jingo67) reported 9 minutes ago

@BTCare No your colleague blamed local network and suggested a move locations to try different areas as i was reliant on any free wifi. All this i tried but phone never picked any network up auto or manually. I arrived back in the UK and instant network. No tech advice.

Joanna Goodman (@JoannaMG22) reported 16 minutes ago

@BTCare yes it is - I can access via the web, but I cannot work effectively like this - again @bt_uk is letting its customers down - my support call and this twitter conversation are like a comedy sketch of rubbish #tech #support #failure if I wasn't losing work time, it would be funny

Joe (@wearenosmirk) reported 22 minutes ago

@BTCare I have a complaint logged, but I've also got an engineer booked, so surely they will come out first regardless because the service is useless without all the kit being setup?

Joe (@wearenosmirk) reported 43 minutes ago

@BTCare As far as I know the previous occupants already had fibre installed, so I don't know why that would be the problem. Could you find the actual problem? It feels like we're being left in the dark here.

paul pledger (@pkrpmusic) reported an hour ago

@BTCare Update: my father has opted for a new supplier. Now he’s getting endless automated calls from a BT SMS service. Thanks.

Tony Flynn (@tonyflynn1208) reported an hour ago

@BTCare @BTGroup so no follow up from the Manager, still what should I expect when their service was shambles and ridiculing in the first place

ED (@digicollprod) reported an hour ago

@BTCare What information? I'm just giving my address and phone number as a new customer.