BT (British Telecom) Outage Report in South Benfleet, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in South Benfleet come from postal codes SS7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Benfleet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near South Benfleet, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Stanford-le-Hope, Sheerness, Gravesend, Swanscombe, Rochester, South Ockendon, Billericay, South Benfleet, Brentwood, Grays, Southminster, Gillingham, Wickford, Canvey Island and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 Stanford-le-Hope |
TV | |
| Sheerness |
TV | |
| Gravesend |
Internet | |
| Swanscombe |
Wi-fi | |
| Rochester |
Phone | |
| South Ockendon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Ann Cardus
(@a4ann) reported
from
Brentwood, England
@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Chris Callaway
(@golfingampm) reported
from
Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Maria
(@DepperMaria) reported
@bt_uk Yes! I have an active service! I think maybe be better to get a 2nd line fitted so my dad doesn’t have to cancel his account
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Alex Yardley
(@alxnder66) reported
@bt_uk That's not really been good enough. The date just keeps going back, with nothing really being done by Openreach or challenged by yourselves. Been sold a fibre network that doesn't actually exist
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🌈Ian Thomas-Vaughan🏳️🌈
(@IFT82) reported
@bt_uk I’ve just tried to cancel my services and spoke to a girl called Louise I presume she was supposed to try make me stay with you, can honestly say I’ve never been spoken to so badly, 9 mins on call, threatened with charges,inaccurate contract dates and an attitude
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Owen Rees-Hayward
(@owen4d) reported
@AndrewW52085286 @bt_uk Yeah, it's a nice idea, but not that viable in some areas. We are in a Victorian house, so the signal does not come through the walls. But it fine for a week then just stopped. I am now working hotspotted on my mobile, which is balanced on the windowsill 😮
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Owen Rees-Hayward
(@owen4d) reported
@AndrewW52085286 @bt_uk Nope, sorry, still not working. Could be an EE network issue, not sure. We called in the end, and they said something about our box being defunct and are sending us some new boxes 🤷 I suspect it might not work until the broadband is connected 😭
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Chris/shortforChristian😁❤
(@ChristianJW1968) reported
@bt_uk just recontracted. Now broadband has slowed down to a crawl and landline full of crackle - unusable atm. Logged fault last Thursday. The landline is now crackling and playing up. Filed a complaint on Sunday. 5 days on? Not a peep from BT. #customerservice #not
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Hayley Granston
(@Hayleygrans) reported
@bt_uk Ofcom confirmed you have breached the regulations at the highest level concerning my line. I ring daily but still have no broadband, landline or TV despite being a loyal customer for 15 years. How do I get this escalated? #philipjansen #adamcrozier
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Stafford Bentley
(@mr_staf) reported
@bt_uk Hi no but my partner was there and she knew where it was supposed to be located. The engineer gave her a poor excuse as to why it couldn’t be done just so he could do a quick installation and leave. The property is ground floor with a straight line to where I wanted my router
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Becky Dibb
(@BeckyDibb) reported
@bt_uk Want to keep people connected? Try fixing the faults of your current customers!! Promise everything and do nothing seems to be the BT way! Over a week with no service!!
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Deeside Cereals
(@DeesideCereals) reported
@bt_uk Hi, Are there issues with the network at the moment? - non of our users who are with BT can get a reliable connection to our VPN!