BT (British Telecom)

BT (British Telecom) Outage Report in South Benfleet, Essex, England

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The latest reports from users having issues in South Benfleet come from postal codes SS7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in South Benfleet, Essex, England 05/31/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near South Benfleet, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Billericay, South Benfleet, Basildon, Gillingham, Brentwood, Leigh-on-Sea, Gravesend, Grays and Southminster.

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City Problem Type Report Time
United KingdomBillericay Internet
United KingdomBillericay Internet
United KingdomSouth Benfleet Wi-fi
United KingdomBillericay TV
United KingdomBasildon Internet
United KingdomSouth Benfleet Internet

Community Discussion

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BT (British Telecom) Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • josh_hardie Joshua Hardie (@josh_hardie) reported

    2pm @bt_uk email: we are sorry you have cancelled your order. Me: wtf? Call. @bt_uk yes your order has been cancelled. No solution, would you like to place a new order? Me: (after a long chat) ok.

  • GlendRay Ray Glend (@GlendRay) reported

    @bt_uk Anyone in charge at BT? Anyone handle complaints? Anyone do Customer Service?

  • D_KC53 D-KC53 (@D_KC53) reported

    @bt_uk Hello. some clowns working for @CountyBroadband have cut through some Openreach cables who are now having to attend to fix. How can I get the land line number diverted to a mobile until its fixed please?

  • AntonRadiven Anton Radiven (@AntonRadiven) reported

    @bt_uk anyone there to help.Your call centre agent very 'kindly' and abruptly hung up the line at 9pm whilst "investigating" my broadband outage. Only to call back to find the call centre closed!How convenient. Internet down, estimated fix 6pm still broke and no help! #COMPLAINT

  • Liamjwalsh9 Liam Walsh (@Liamjwalsh9) reported

    @bt_uk **** I doubt it just had an engineer out to fix it, worked for an hour now it’s ****** again. What good is that???

  • gunner_fox_ Gunner Fox 🦊🐐🔴⚪️ (@gunner_fox_) reported

    Why does the premier league still have a blackout on 3pm Saturday fixtures? Are we sure it will impact crowds still? What am I paying @SkySportsPL and @btsport for anyway? Illegal streaming looks like a decidedly attractive risk/reward proposition.

  • jelly885 Helen Davies (@jelly885) reported

    @bt_uk had issues all day with no broadband. Issues last week and nothing today any chance you can tell us customers as to when it will be back on???

  • MarcH46314208 Marc H (@MarcH46314208) reported

    @bt_uk Thank you. So I can cancel in 8 days. Is there a number to call to cancel?

  • jo_brown_77 Jo Brown 💙 (@jo_brown_77) reported

    @bt_uk 31texts received & almost as many phone calls trying to move home, BT unable to sort due to system issues over nearly 4 wks. Now trying to charge nrly £300 for cancelling service never received, despite assurances all now sorted, they were at fault and acct closed!!

  • gazza07770 gazza07770 (@gazza07770) reported

    @btsport should be streaming the rangers game tonight shambles that they are not if it was Celtic it would be no problems