BT (British Telecom) Outage Report in South Benfleet, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in South Benfleet come from postal codes SS7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Benfleet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near South Benfleet, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Basildon, South Benfleet, Brentwood, Billericay, Rochester, Gillingham, Wickford and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Basildon |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| South Benfleet |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
-
Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
-
Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
-
Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
-
Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
-
Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
-
essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
-
La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
-
Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
-
Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
-
Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
-
Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
-
La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
-
Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
-
Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
-
lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
-
Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
-
Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
-
John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
-
Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Clare
(@CjLakin) reported
@bt_uk I’ve just had a text saying my BT Voice service is up and running, what is voice service? Lol
-
Andrew Stephens
(@andystephens71) reported
@bt_uk I’m waiting for an engineer to call today. I’ve had a no show twice in the last couple of weeks and it feels like the same will happen today. I’ve lost complete faith in BT and what irks is I’m paying £60 a month for slow broadband. Can someone help
-
Annika Mathews
(@MathewsAnnika) reported
@bt_uk not good customer service. Not communicating what the problem is, making it difficult to contact you, saying something would be fixed by a certain time then it isn't
-
Lee Bee
(@cryptoleezo) reported
@bt_uk No problem at all!
-
Brianlfc0210
(@brianlfc0210) reported
@virginmedia I came back to you after being with @bt_uk to see what they were like and I have to say they are more expensive but I very rarely had outage issues or intermittent drop out issues with them. I figured you guys would be better but it's the same rubbish connection
-
Charlie Sparks
(@charlie37sparks) reported
.@bt_uk your customer service is a complete joke. 4 engineer appointments, 2 failed to show, 1 couldn’t fix the issue, 1 was the wrong engineer. Over 2 weeks without internet now! Sort it out!
-
FRANZ KLINE FAN
(@fan_kline) reported
@bt_uk NEVER EVER JAVE I ENCOUNTERED A COMPANY SUCH AS THIS.......THEY LIE TO THEIR CUSTOMERS AND CANNOT FIX THE SIMPLEST OF PROBLEMS....I HAVE EVEN TRIED EMAILING THEIR CEO...PROBLEM AFTER PROBLEM AFTER PROBLEM....AND IT WASNT MY FAULT......RAGING NOW AFTER A MONTH OF BULLSHIT
-
jack
(@commentisfree_) reported
Ouch! @bt_uk bill gone up by 25% with their “inflation linked” increase. Total rip off. Contract ends in November and then I am gone - anywhere else and I’ll never ever go back. Customer loyalty killing decision by them.
-
PaulDownsPhoto
(@pauldownsphoto) reported
Impossible things to do number 1. Speak to a human at @bt_uk. Therefore if they do charge me a fee for not returning the broken kit that was delivered back to them 19 days ago they can expect to refund me, pay interest and pay extra for my time, chargable at a mere £30 per hour
-
Paul Cuthbert
(@PaulJC_) reported
@bt_uk And if I was a new customer it would cost me £13 less for the same package I'm on now. Guess the BT way is just to gouge existing customers.