BT (British Telecom) Outage Report in South Benfleet, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in South Benfleet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near South Benfleet, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Gravesend, Brentwood, Rochester, Longfield, Gillingham, Billericay, Southend-on-Sea, Grays, Basildon, Rochford, Tilbury, South Benfleet, Laindon, Southminster and Stanford-le-Hope.
City | Problem Type | Report Time |
---|---|---|
Gravesend | Phone | |
Brentwood | Wi-fi | |
Rochester | Internet | |
Longfield | Internet | |
Brentwood | Internet | |
Rochester | Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kiki
(@Rugby_Chic67) reported
@bt_uk Oh I know all that after having a debate with an agent. As a company your billing is antequated. You should never take money in advance of services you know will not be used. The cancellation was submitted BEFORE the billing date. Not even sky di that. The amend in the spot
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Henry
(@henryjbirkett) reported
3 weeks after my initial installation date with @bt_uk and I am STILL without broadband & TV. Ludicrous service.
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Zoe Family
(@zoefamily2) reported
@bt_uk Would I be able to try out the super fast broadband for a month to see how it goes I’m already a customer
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Jason Kent
(@Jason_AC_Kent) reported
@bt_uk Past few days have been horrendous with broadband connection through our BT Smart Hub 2. Through random periods of the day and night our router will cut out and restart itself. I have not discovered any known issues in my area. Please can you help?
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Jill Collier 🟥
(@JillCollier16) reported
@btbusinesscare Hi Chris. We have a problem accessing just the spam folder in our mail account remotely using an iPad. It used to be fine. Can you advise? Bear in mind that I’m nowhere near our computer atm. Thanks.
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Stevie Moore
(@StevieMoore68) reported
@bt_uk I would not say i am unhappy. i feel BT are extracting more than just money from me at times .. If BT want my money for the next 18 months they will have to do a lot better than a ridicules half price BT sports 3 months. very poor indeed.
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Lord Carter
(@LordACarter) reported
@bt_uk usual appalling lack of care and no one cares Cannot get through to you so I have closed my account you are simply the worst no one cares in #bt_uk I suppose no one will care enough to answer we are simply a number to you
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RobRoy 💙
(@RobSpring01) reported
@bt_uk So EVERY potential customer HAS to go through your 'loyalty' team?
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suman kandola
(@Kandolaks) reported
@bt_uk No cos iv been doin this every single day since 28.2.22 and still no landline or broadband incompetent staff, with horrendous answers to the issue
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Charlotte Normanton
(@CLNormanton) reported
@bt_uk I have had no internet all morning.. are there any known issues in BL4?