BT (British Telecom)

BT (British Telecom) Outage Report in Longfield, Kent, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Longfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Longfield, Kent, England 09/17/2025 23:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Longfield, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Gravesend, Orpington, Ilford, Gillingham, Rochester, West Malling, Dartford, Upminster, Dagenham, East Ham, Eltham, Barking and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Longfield, England

Latest outage, problems and issue reports in Longfield and nearby locations:

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cockney_yid NL of Spurs (@cockney_yid) reported

    @phil_1965 @bt_uk You gotta play the game, I’ve just (today) renewed my broadband with BT, on previous calls I wasn’t getting a good deal, called today to cancel & got what id been asking for on previous calls, 3 months free & £35.99 for the full fibre 100 package.

  • MarkSaltern Mark Saltern #RyansLaw ⚖ (@MarkSaltern) reported

    @bt_uk 10 months and still connection issues!!! 2 hours to watch a 20 minute programme!!! 🤬

  • Scotmel Mel McGill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🧡🖤 (@Scotmel) reported

    Update for those who have painfully read all that. @EE have helped with a service and real solution by offering more mobile data as we are using excessive amounts due to @bt_uk lack of service or solution. Cody @EE my 10 year old son thanks you as well!!! ....

  • Ticked_N 'Ticked off Nick' (@Ticked_N) reported

    If @bt_uk and other's can help people on benefits and/or disabled why can't the energy companies?! AND REMEMBER THAT "BUYING PRICES" FOR OIL/GAS ARE LOWER THAN PRE-PANDEMIC LEVELS NOW SO WHY ARE WE EVEN PAYING HIGH PRICES STILL? War cost?! Pandemic £400billion! Corruption cover?

  • jiraiya642 jiraiya (@jiraiya642) reported

    @bt_uk Why is there no way to watch PPV in the app? You charge £25 a month and can’t do basic ****

  • LickMyOcelot Mike Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LickMyOcelot) reported

    @bt_uk Really? I'm paying three times that as a longstanding customer. Care to explain?

  • veeruveer raghu (@veeruveer) reported

    @bt_uk shocking service. 3 days without Wi-Fi! No proper communication but false text saying everything is fixed and then 10 minutes later another text saying eng are working on issues. Still no resolution (Swindon). #poorcustomerservice #poorservice

  • SouthZeal Sheena Davies (@SouthZeal) reported

    @bt_uk Still no phone call. Looking at the complaint, you seem to be using completely the wrong phone number. I have updated - please read the comments!

  • antharmstron9 Anthony Armstrong (@antharmstron9) reported

    @CrackinStrachan @jiraiya642 @bt_uk Same issue here. Can you update if you get any resolve

  • 50isthenew20 HappyLife 🇵🇹 (@50isthenew20) reported

    @btsport if you show a game like Por vs Ben please be less bias. No one talks about what happened in 91. Minto was one of the worst players ever to play in Portugal but even worse as a commentator, can't take the red shirt of him. Shamefull