BT (British Telecom)

BT (British Telecom) Outage Report in Orpington, Greater London, England

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The latest reports from users having issues in Orpington come from postal codes BR5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Orpington, Greater London, England 01/16/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Greater London, Croydon, Redhill, Southwark, Swanley, Islington, Tower Hamlets, Bromley, City of Westminster, Orpington, Wallington, Paddington and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KaiBondSin Kai Bond Sin (@KaiBondSin) reported

    @bt_uk No problem NeilG, and no need to apologise too! I'll send the BT stuff only and separate the rest for my local recycling. I was only trying to be efficient (lazy) but great to get this confirmed so I do not confuse the team who would receive this parcel! Thank you!

  • F1Robotic Robotic (@F1Robotic) reported

    @bt_uk @btsport Can you fix the nxt 2.0 replay as it's not letting me hover over the program and able to skip the ads or make it full screen

  • samanthalouiseh 💕Samantha💕 (@samanthalouiseh) reported

    @bt_uk my mum Not getting any emails Through since last night didn’t no why & can you help

  • theestasnide TheEstaSnide (@theestasnide) reported

    @bt_uk Why is the Broadband service check saying ‘an unexpected error has occurred’? It’s been like this for days…

  • CounselOfWolf Bob The Builder (@CounselOfWolf) reported

    @bt_uk Yes, it says there are no known issues in my area. That’s b****x as my neighbours are having the same issue. I have an internet meeting this afternoon. Pretty damn difficult if I have no internet or phone!

  • bonjoolee Julie Mills (@bonjoolee) reported

    @bt_uk @Elsie_Tasker Furthermore I will also be looking to take my business elsewhere - oh and your broadband is **** - even the super douper one I fork out for

  • kevgray22 Kevin Gray (@kevgray22) reported

    @bt_uk hi, is there any issues in the Kelty area regarding speed. Our router is syncing at 40MB but can't even get 0.5MB Download

  • MumintheMere MrsW (@MumintheMere) reported

    @bt_uk why aren't @bt_uk complying with the regulation? You say ‘your service provider must reply'....we know you aren't to either me or my husband, we’ve requested our PAC multiple times. Any thoughts @Ofcom ?

  • Lolly0608 Lynsey Allsop (@Lolly0608) reported

    @bt_uk It’s not that the service isn’t working at the moment it’s the fact that there was a line and now there isn’t. We wanted to know why it wouldn’t be put back and why an engineer climbed on our roof to cut the cable?

  • ammoprouk debbie15 (@ammoprouk) reported

    @bt_uk my internet has been down each day this week at 4pm. Report it but connection doesn’t last. Please can you investigate