BT (British Telecom)

BT (British Telecom) Outage Report in Orpington, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Orpington, Greater London, England 12/04/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Greater London, Newham, Camden Town, Bromley, Poplar, City of London, Southwark, Warlingham, City of Westminster, Islington, Paddington, Mitcham and Longfield.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomGreater London Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • margieson13 Bret Margieson (@margieson13) reported

    @bt_uk hi my new line was meant to be activated today, you have text me to say everything is running and able to be used yet my smart hub is flashing pink and I can’t connect. I need this desperately for work please help!

  • clm2071 Septimus McClonk (@clm2071) reported

    @susiesooze @bt_uk I have the same email. It gives no info about what channels are going, no info about what happens if you do nothing. Links to taking out a new 24 month contract or cancelling without a fee....it really is very poor, reads as if you dont value your customers

  • alijohnstone3 Alison Johnstone (@alijohnstone3) reported

    @bt_uk I can’t work from home and delayed broadband now to 31st Dec. Surely open reach can help you out we were originally promised 23rd Dec to call me didn’t service has been awful and then I get a new two year contract sent to me really ?

  • JuFitJuJu Julian (@JuFitJuJu) reported

    Now taking side bets on IF the new @bt_uk router is going to start working......was this morning before the engineer came and ‘boosted’ our signal....lost it more like

  • kellyHa68537761 kelly Harrison (@kellyHa68537761) reported

    @bt_uk BT have been charging us for SPORTS even though we cancelled the whole package, please can you look into this and refund/cancel the invoice as this is incorrect. Thanks

  • clm2071 Septimus McClonk (@clm2071) reported

    @bt_uk so we're apparantley losing some channels in February...email links to our options which appear to be a new 24 month contract. No info about what channels were losing, no info about what happens if we do nothing. Very very poor BT

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    @bt_uk are you joking. You have just switched off all our internet and landline WITH NO COMMUNICATION because the people moving into our house(IN JANUARY) have taken over our account. BT YOU ARE THE WORST. WE NEED THIS SORTED TODAY.

  • niccshortt Nicole 🌼 (@niccshortt) reported

    @bt_uk Yea it is. It’s been down all day from 8am

  • susiesooze Susie Roberts (@susiesooze) reported

    @bt_uk But I don’t understand how much more I will have to pay & what I have to do. Is there anyone who can help please?

  • he4therw4t5on Heather Watson (@he4therw4t5on) reported

    @bt_uk escalated concerns to complaint. Promised fibre to the premises yet. We've just checked on @OpenreachHelp website where it says only to cabinet! (Did i mention BT Still charging us fibre to cabinet since Oct?)