BT (British Telecom) outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent BT (British Telecom) outage reports came from the following cities: Coulsdon, Croydon, Poplar, Dartford, Southwark, Newham, Grays, Swanley, Bexleyheath, Orpington, Mitcham, Lewisham, Carshalton, Purley, and Tower Hamlets.

City	Problem Type	Report Time
Coulsdon	Wi-fi	6 hours ago
Croydon	Internet	2 days ago
Poplar	Internet	2 days ago
Dartford	Phone	3 days ago
Croydon	Wi-fi	4 days ago
Croydon	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  John Mitchell (@prof_j_mitchell) reported 35 seconds ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 45 seconds ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  RAZZÆ (@RAZMIKSARGSYAN) reported 6 minutes ago from Stratford, England

  @btsport can the support team please message me

• 
  Janet E Baldwin (@JanetEBaldwin) reported 11 minutes ago from Sutton at Hone, England

  @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

• 
  J (@CFCJae_) reported 14 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  Daniel Shade (@shade306) reported 14 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  DaveB🇧🇼 (@DaveB_mcfc) reported 15 minutes ago from Longfield, England

  Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

• 
  Rahel Bailie (@rahelab) reported 27 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 29 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  lorraine langridge (@LorriLangridge) reported 34 minutes ago from Longfield and New Barn, England

  Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

• 
  The Star PA (@TheStarPA) reported 38 minutes ago from Poplar, England

  @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 38 minutes ago from Poplar, England

  @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 39 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  lorraine langridge (@lorraine_acorn) reported 43 minutes ago from Longfield and New Barn, England

  @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

• 
  Jon Edwards (@Jon_Edwards_) reported 47 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 50 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Graham Allen (@original_addick) reported 52 minutes ago from South Darenth, England

  Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

• 
  jim lee (@jimbo888) reported 54 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  Prince Kazeem Ogunbambi (@kazeemogunbambi) reported 54 minutes ago from Dartford, England

  @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

• 
  Phil Simon (@LordMontyofWall) reported 57 minutes ago from Sutton at Hone, England

  @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asif Rana (@HounslowParking) reported 2 minutes ago

  @bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless

• 
  Mark (@skipjackToo) reported 4 minutes ago

  @bt_uk is your wifi down?

• 
  Lee Williams (@LeeWilliams154) reported 6 minutes ago

  @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

• 
  mark stratford (@stratfordmark) reported 9 minutes ago

  @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

• 
  CARL ROBINSON (@CARLOSUK01) reported 12 minutes ago

  @btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁

• 
  Steph Murray (@DerekDonkey1977) reported 16 minutes ago

  @bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 17 minutes ago

  @bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?

• 
  Jeanette Masters (@Red_ragtop) reported 18 minutes ago

  @bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.

• 
  Trevor Chenery (@Krisp06) reported 20 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Alcazar (@AlcazarTM) reported 21 minutes ago

  @bt_uk sort your **** internet out ffs