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BT (British Telecom)

BT (British Telecom) outages and service status in Orpington, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 5 outage signals in the last 24 hours around Orpington, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 25, 11:59 AM GMT+1.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 11% E-mail (11%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)

The latest reports from users having issues in Orpington come from postal codes BR6 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Orpington, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, West Wickham, Newham, Southwark, Purley, Poplar, Orpington, Beckenham, Carshalton, Sevenoaks, Caterham, Coulsdon, and Dartford.

CityProblem TypeReport Time
Croydon Internet 1 hour ago
West Wickham Internet 16 hours ago
Newham Internet 18 hours ago
Croydon E-mail 21 hours ago
Croydon E-mail 23 hours ago
Croydon Wi-fi 1 day ago

Nearby cities with recent reports

Croydon

15 recent signals

1 hour ago
Southwark

12 recent signals

2 days ago
Newham

3 recent signals

18 hours ago
West Wickham

1 recent signals

16 hours ago
Purley

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • CFCJae_
    J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • EpsomMental
    Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • mrsscole
    Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • sarahcoburn
    Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • ShoulderDocUK
    Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • kazeemogunbambi
    Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • DaveB_mcfc
    DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • TheStarPA
    The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • JanetEBaldwin
    Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • Dhammadinna
    Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • OL_Vision
    Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • excellenceinLDN
    Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jaysta1979
    J (@jaysta1979) reported

    @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

  • weblivz
    steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported

    I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

  • ChrisWall85
    Chris Wall 💙🧡 (@ChrisWall85) reported

    @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

  • ThisisSaffers
    thisissaffers (@ThisisSaffers) reported

    @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

  • DBDclothing
    DBD (@DBDclothing) reported

    @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

  • chpugh1
    Chris Pugh (@chpugh1) reported

    @bt_uk I’m having issues logging in to my BT emails, is there a fault

  • KirsteenCampbel
    Kirsteen Campbell (@KirsteenCampbel) reported

    @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks

  • JuneMar68456333
    June Marsh (@JuneMar68456333) reported

    @bt_uk is bt email down today? No emails received since midnight which is very unusual.

  • JakeTheScalper
    🇬🇧 (@JakeTheScalper) reported

    @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets