BT (British Telecom) Outage Report in Orpington, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Grays, City of Westminster, Croydon, Tower Hamlets, Paddington, Camden Town, City of London, Coulsdon, Bexleyheath, Greater London, Sevenoaks, Newham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Southwark |
Internet | |
| Grays |
Wi-fi | |
| City of Westminster |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anon
(@B4DService) reported
@bt_uk your customer service staff have made an error on assigning me as the customer instead of the admin contact on an account and your now penalising the legitimate account holder who is pension credit. #customerservice #btsucks #customerexperience
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Washma
(@_crazyfoodluver) reported
@bt_uk why is ur wifi terrible pls
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david
(@david43ni) reported
@bt_uk i don’t understand why i been sent a new home hub when i never reported a fault or issue ?
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🟡 Samuel Cise
(@SamuelCise) reported
Why oh why did I choose to go with @bt_uk for my home broadband! Service guaranteed to go live today and now delayed two weeks!! I should’ve stuck to my guns and gone elsewhere!!
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Ian
(@ian_morg1) reported
@bt_uk been trying now for 4 weeks to have broadband connected at new premises after being told it would just be a case of plugging the router in. Being told today there are still issues, we move tomorrow and still have no answers
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Bonnies29
(@sam_bon) reported
@bt_uk Thanks for confirming. Its a pity we didn't see this flurry of activity earlier, maybe then I wouldn't have seen the need to cancel.
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Lynne
(@themouseandlynn) reported
from
Airdrie, Scotland
@bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.
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Jeanie Gallacher
(@jeaniejtg) reported
@bt_uk Kevin, I had a call from BT. I've set up a new package. I knew I'd lose some channels as soon as this went through, didn't realise ALL the Premium channels would go. I'm navigating the new package, getting used to new channels & programmes. Thanks for your help & advice. Jeanie
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Julian Clarke
(@juliandc) reported
@bt_uk Well done BT for selling PS5s to their customers (only 1/customer). That’s how I got one. Been a BT Fibre 100 customer for 2 years (good working from home Covid timing). Very reliable & performant. Just renewed for another 2years £3/month cheaper. Nice.
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Becs Manning
(@ManningBecs) reported
@bt_uk you keep hassling me to send back equipment. You’ve not sent me the returns pack despite chasing you on chat last week and you’ve shut my BT log in and ID down. Another example of frustrating service and why I’m no longer a customer.