BT (British Telecom) Outage Report in Orpington, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Orpington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Orpington, England
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, City of London, London, Croydon, Southwark, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Newham, Grays, Carshalton, Purley, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town
|
2 hours ago | |
|
City of London
|
Phone | 3 hours ago |
|
London
|
Internet | 5 hours ago |
|
London
|
Total Blackout | 5 hours ago |
|
Croydon
|
Internet | 5 hours ago |
|
London
|
Wi-fi | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Martin Warner (@mwarn73) reported from Paddington, EnglandI really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Ed Woodhouse (@edwardwoodhouse) reported from Bromley, EnglandBT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Martin Warner (@mwarn73) reported from Paddington, England48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Scott Brindley (@scottyboy1973) reported from Poplar, England@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Laura Holland (@LauraHolland) reported from Lambeth, England@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Jonny (@Jonny93715061) reported from Croydon, England@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Martin Warner (@mwarn73) reported from Paddington, England@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Fr Hugo Adán (@FrHadan) reported from Camberwell, England@bt_uk me bt WiFi has been down for the last six hours!
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Siobhainis (@Siobhainis1) reported from Croydon, England@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Ric Mann (@ricmann1977) reported from Camden Town, England@moodybastardo @alexhoweng @btsport Bit rude.
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Martin Warner (@mwarn73) reported from Poplar, EnglandSo in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Phil Swallow Photography (@philswallowpics) reported from Croydon, EnglandNot quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Siobhainis (@Siobhainis1) reported from Croydon, England@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Adam Matthews (@AdsMatthews) reported from Lambeth, England@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Mann (@KeithMann1957) reported@bt_uk Hi I wonder if you can help me. My wife has had her phone stolen. I need to block her number and a new SIM card ?
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Helen Abnett (@helen_abnett) reported@bt_uk My Dad has received a callback but the problem hasn’t been fixed and no-one seems able to fix it. A fibre connection was installed about three months ago. This broke four weeks ago. The connection cannot be fixed in the short term. But no-one has the authority to 1/2
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oxhid3 (@oxhid3) reportedHorrible customers service on @bt_uk. It's the 3rd in 3 weeks to have to contact them for a return bag of their silly router - and every time I get promised it has been sent... pathetic support almost as bad as their speeds - glad to pay that cancellation policy to get rid of BT
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Tayyy🌸🇯🇲 (@Tayfran16) reported@bt_uk is honestly the worst broadband company. Taking 2+ weeks just for wifi after an engineer has come and I have my box
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Paul Hickling (@bobby_owl) reported@bt_uk My BT Btoadband has now been down for nearly a day. I reported it first thing this morning but I’ve heard nothing from you since. I can’t have another day without WiFi, when are you going to fix it please?
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Adam Gregory (@ads9742) reported@bt_uk Yes regular calls telling me it's gonna be another few weeks to fix... 7th Oct apparently shockingly bad service
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SteenoSpursy (@leedconsultancy) reported@bt_uk No it didn't... there seems to be another issue ... my son reckoned it is something to do with the WiFi extenders... ill leave it for him to sort with BT... I'm not convinced that's the issue
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Celia Woolfrey (@towerofturtles) reported@bt_uk Yes I’m aware of that. That’s why I tweeted to ask if other BT users were having an issue with Outlook
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Mojiha (@Mojiha8) reported@bt_uk Yeah that's why I'm Shocking customer service .address- 11 water street LA1 1HF
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Jessica (@HY07XBX) reported@bt_uk Thanks. Its not showing as an issue on the BT checker and the text check wont work as I am with Vodafone for my home broadband. They told me open reach is working on the cables in my area and it can take 24 hours which is just not acceptable on a Monday during working hours.