Is BT (British Telecom) having an outage in Orpington, Greater London, England?

@BTCare Absolutely nothing is happening that is my issue right now

@BTCare I’ve just downloaded the BT TV app on the Amazon Firestick and it won’t let me log in. I keep getting a sorry - you’ve entered the wrong details (ZJ931) message. I’ve changed my password online but it’s still not working. Help please.

@BTCare @BTGroup Hi - was just chasing up my new Hub which will hopefully address the fact that for the past 2 weeks my Infinity has been painfully slow. Got cut off during the call

@BTCare Have tried with Ethernet. Still slow. Trying to download programme which is normally instant but even with Ethernet cable is still buffering and not downloading at all.

@BTCare Hi Ash. Wireless - as it has been for nearly two years with no problems. I haven’t reset the hub. That has had a blue light the whole time.

Hi @BTCare Is there a problem with broadband in the Croydon area? Download speed has gone from seconds to minutes, with it grinding to a halt in some instances. Been like this since Wednesday.

@btbusinesscare @bt_uk @BT Yes but we have spent the last 24 hours getting nowhere. Our lines are off 0208-309-0888. Please help and not send to me a automated website.

@btbusinesscare we have been cut of for 24 hours due to your incompetent manager. And we came back to BT....sold the dream-delivered a nightmare. Help....@bt_uk @BT

@BTCare @OpenreachHelp I need second level support then. Pls give me direct contact details - email preferably

@BTCare @OpenreachHelp Not good enough. YOU CLOSED THE FAULT IN ERROR! With the objective of meeting customer needs,there will be a way of finding the archive which will include a virtual engineer looking at everything through my phone. Meanwhile pls adjust my bill.I’m not getting what I’m paying for

@BTCare Your robot doesn’t understand the problem. Are you also a robot?

@BTCare I have a better idea. Why don’t you call my wife Jane on 07905 186007 and sort it out? Your service is a joke.

@BTCare I just signed up to new 18 month contract. Wanted the BT Sport deal for 18 month. Not a NEW customer so cant get it. Not great customer service!!

@BTCare Slow speeds & the WiFi is constantly disconnecting from my phone. Who do I contact to get this fixed because we are currently looking at providers to change to

So let me get this straight @btsport. You've lost the rights to loads of football, lost the rights to NBA, lost the rights to UFC and god knows what else, but you want to increase my bill in September? Why would I continue to pay you for a reduced service with fewer products?

@ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

@BTCare Check my other tweet. Your customer service is shambolic at best.

@BTCare Absolutely nothing is happening that is my issue right now

@BTCare @rich_allen85 Without French Ligue 1, I will cancel my TV subscription!

@BTCare Yes with the promise of delivery tomorrow at the latest at point of order, now told completely out of stock which is shocking and your customer service advisor Holly Pilling in Bolton office couldn’t give a damn.

@oxchris @BTCare you need to get hold of their "family and friends" support team, the secret support team for staff because BT know their support to customers is shocking.

@jamescvd1980 @dondinelli @MTKGlobal @BronzeBomber @Tyson_Fury @btsport @RealCFrampton @paddyb_ireland @Stevenward_ @ChampCummings @SamMaxwell88 @mccullough_marc @sugarseantl @frankwarren_tv @BTSportBoxing This is a rough sport, I get the impression its not for everybody. People are way too sensitive & take "talk" WAY too seriously. Never a need to be so butt hurt over stuff like that.