BT (British Telecom) Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Orpington come from postal codes BR6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Croydon, Bermondsey, Holborn, Tower Hamlets, Carshalton, Southwark, Catford, Streatham, Camden Town, Sidcup, Mitcham, Paddington and Deptford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
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MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
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Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Supper
(@MichelleSupper) reported
@bt_uk I did, after an hour on hold. The whole DNS system had gone down. I missed two important meetings because zoom could not connect. My home server could not make back ups, and had to be reset. My nest thermostat disconnected, and I had to reset the hub to get that working again
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Si Hayton
(@halfblindboy) reported
@bt_uk for the second time this year I am without broadband and getting no help from anyone at your company. Last time it was two months. This time I’ve had full fibre for 14 days and only been online with it for 4 days….. this is getting ridiculous #DejaVu #sickofthis
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GregoryTKint #SafeEdForAll #RejoinEU
(@GregoryTKint) reported
@bt_uk Has your customer care changed? That's another hour wasted being pinged from Broadband to TV to Shop and now Tech... but without a solution 🤨 And that is for something very simple.
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Dr Helen Scott 🇺🇦
(@drhelenscott) reported
@bt_uk Husband is on his 4th phone call trying to cancel account and get refund for money you took off us because you didn’t cancel it when requested. I’ll leave that to him but please advise on how to ask for compensation for time wasted and the pain of this process.
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dicko88
(@dicko888) reported
@bt_uk An engineer is booked for today 1pm onwards. This follows on from quiet a few engineers that have so far not even turned up despite being booked in to sort out my BT problem. Is there a number l can call to see if they are coming or cancelling like usual?
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Dr Helen Scott 🇺🇦
(@drhelenscott) reported
@NikiSmithson @bt_uk @ScottishPower Oh no!! I’m actually ill with a sickness bug today and I still think that my day is better than Andrew’s because of this. Also, the jolly George Ezra hold music is reeeeaally incongruent with the level of service being provided. Maybe call centres have had their day??
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Mαɾk McLeαɳ
(@McLean86) reported
First class service from @bt_uk. Pup ate through the fibre wire last night about 9ish and they had an engineer out first thing this morning to sort it out.
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Iain
(@IMBezza) reported
@bt_uk my router disconnected 4x pday, so you send me a faulty hub which fails to provide wifi (54downstram, 3.5mb over wifi) Cost me £150 mesh to resolve as you fail to. Now nobody is answering my calls? ALSO I returned my kit 26/09 but you are still going to charge me? UNHAPPY
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Karen Brennan
(@aunty911) reported
@bt_uk I want 2 be put back 2 copper landline, so I can still research what we will do going forward. Your sales man lied to us saying absolutely no change to service, when there is, I cant use my phone. I will not go wireless so you have forced this on me, by lying.
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Jon Bonnick
(@JonBonnick1) reported
@bt_uk you’re service is hopeless. Waited in all afternoon for your engineer who didn’t turn up. 3 phone calls (taking over 2 hours of waiting time) and we’re no nearer. If you’re looking for a broadband provider look elsewhere.