BT (British Telecom) outages and service status in Orpington, England

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Newham, Croydon, Poplar, Westerham, Caterham, Catford, Purley, Longfield, Barking, Thornton Heath, Orpington, West Wickham, Beckenham, and Carshalton.

City	Problem Type	Report Time
Southwark	Wi-fi	7 hours ago
Southwark	Internet	17 hours ago
Newham	Internet	1 day ago
Croydon	E-mail	2 days ago
Poplar	Internet	2 days ago
Southwark	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  John Mitchell (@prof_j_mitchell) reported 19 seconds ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Andrew Raffan (@AndRaffan) reported 1 minute ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 4 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 10 minutes ago from Poplar, England

  @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

• 
  C.N. (@livefr33diehard) reported 12 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 15 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Andy Gaffey (@andy_gaffey) reported 15 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Jane Tippett (@Janietip) reported 18 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Agustin Pesciallo (@agustin) reported 19 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Cat Fitzmaurice (@cat_la) reported 23 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Dartford Town (@DartfordTown) reported 30 minutes ago from Dartford, England

  @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

• 
  Johnny Dowling (@JohnnyDowling10) reported 32 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Danny James (@1DJHatch) reported 34 minutes ago from Stratford, England

  @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

• 
  jim lee (@jimbo888) reported 37 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  Foss (@fackjossey) reported 38 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Armstrong (@steve2682) reported 44 minutes ago from Bexleyheath, England

  @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

• 
  Sarah Coburn (@sarahcoburn) reported 44 minutes ago from Hartley, England

  @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

• 
  Rahel Bailie (@rahelab) reported 46 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  jim lee (@jimbo888) reported 52 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

• 
  James Martin Charlton (@jmc_fire) reported 56 minutes ago from Stratford, England

  .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DBD (@DBDclothing) reported 6 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 8 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 11 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Vijay Nathwani (@vijaynathwani) reported 13 minutes ago

  @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 21 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 22 minutes ago

  @bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.

• 
  Claire Rendall (@clairerendall1) reported 25 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 26 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 26 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  LillithVexx (@LillithVexx) reported 30 minutes ago

  @bt_uk I was hoping to chat online because my phone is playing up right now but there is no way of talking to anyone. I just want to manage my bloody hub but BT gave me a stupid EE hub so now I can't use the My BT app or the EE app to manage it???