1. Home
  2. ❯
  3. Companies
  4. ❯
  5. BT (British Telecom)
  6. ❯
  7. Orpington, England
BT (British Telecom)

BT (British Telecom) service status in Orpington, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Orpington, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, City of Westminster, Camden Town, Croydon, Southwark, Westminster Abbey, Paddington, Mitcham, Lambeth, Islington, Lewisham, Newham, Grays, and Carshalton.

CityProblem TypeReport Time
London Total Blackout 2 hours ago
London Internet 12 hours ago
London Wi-fi 13 hours ago
London Phone 17 hours ago
City of London Internet 18 hours ago
London E-mail 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • jugolotus
    Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • RotarianZena
    Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • dickster0103
    Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • RyanHeatly
    Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • dangregorybfc
    Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • machacro
    Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • EJWardNews
    EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • miltipello
    Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • Djbarryc
    Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • NEMUSA1
    Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • L_Alborough_
    Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • MPRidsdale
    Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • MMAassault1
    MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • machacro
    Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lollujo
    Kevin Chapman (@lollujo) reported

    @MMCGO3 @bt_uk I already have one. The issue isn’t the wifi in the house, it’s getting the broadband into the house

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @TWHU77 @btsport Yes because I could never stand Fellani so this really disturbs me

  • joebartonic
    bartonicwater (@joebartonic) reported

    @bt_uk yo my guys my Wi-fi has been incredibly poor these last couple of weeks, my download speed is very low, the Wi-fi dips on and off overall it’s been really consistent in my area.

  • scottgb73
    ScottyB (@scottgb73) reported

    @bt_uk My BT broadband was terrible that’s why I changed to Sky and it’s been great!

  • LouiseBaird
    louisebaird (@LouiseBaird) reported

    @BT_UK Yay! That’s four appointments in a row you’ve missed! Tbh I can’t think of ever having such poor service from a provider before. Either come and collect the kit you posted ahead of 1st appt or escalate this complaint up the management ladder.

  • ForeverYes14
    David Patterson (@ForeverYes14) reported

    @lollujo @bt_uk Maybe you should ask about Fibre to the premises. Myself and my partner have it and we have no issues at all. So much better than the cabinet fibre.

  • hughclon
    Hugh O'Neill (@hughclon) reported

    @SkyIreland @btsportufc such bs we cannot watch #UFC257 without a Sky Box in 🇮🇪. Not sure why the @btsport BoxOffice app isn’t available here... I assume there is a licensing issue of some sort. Down side is I have to hope I can illegally stream the event plus side I save €30

  • gfield02
    gary field (@gfield02) reported

    @bt_uk hi admin we have a bill problem that needs sorting and we have tried on the phone but your intrangisence is hindering the problem ..we need someone to grasp this. It is fir costs going back 15 months since we cancelled our account. Help please

  • MarkRylance
    Mark Rylance (@MarkRylance) reported

    @BTCare What is the cost of bt halo 1? it seems to be £27 for 24m as new customer or £48 after i log in to get personalised renewal?

  • jennas57734862
    Genie S (@jennas57734862) reported

    more rubbish service from @bt_uk ..! still waiting for engineer appointment after original engineer failed to fix fault - 5 days now with no internet #BTcomplaint #poorserviceBT