BT (British Telecom)

BT (British Telecom) Outage Report in Orpington, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Orpington, Greater London, England 12/13/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, London, Islington, City of London, Westerham, Paddington, City of Westminster, Camden Town, Newham, Purley, Greater London, Bromley, Poplar and Warlingham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCroydon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from City of London, England

    @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pauljones1981 Paul Jones (@pauljones1981) reported

    @btsport Can you please sort out the sound on BT Sport 2 please? The sound is about 2 seconds behind the pictures in the cricket. Continually losing the coverage is bad enough but this is something the early days of Channel 5 would be able to sort out. Amateurs

  • c_cantore Cristiano Cantore (@c_cantore) reported

    @bt_uk cancels my line ‘by mistake’ yesterday. Promised to call me back today to fix this. During the call this morning the line drops and after more than an hour I’m still waiting for a call back.

  • sharon697 sharon smith (@sharon697) reported

    @btsport please sort out the sound problems with this game

  • HannahH64066087 Hannah Jenkins (@HannahH64066087) reported

    @bt_uk The Last we were told was a hub was being couriered out and will be sorted next week! So someone needs to call before not only the above account being cancelled which is my dads - I will also cancel mine

  • paintofheart20 Heather Mead (@paintofheart20) reported

    @bt_uk Yes but to be honest it’s not good enough Why do I have to wait so long when we’ve already been waiting since Thursday morning I have raised a complaint Do the engineers not work today ?

  • Dave_G_Grant David Grant (@Dave_G_Grant) reported

    @bt_uk @paintofheart20 That's BS @bt_uk 5 days without any internet is not acceptable, if it was I new install date your engineers would be out now. You take our money but when help is needed it's not forthcoming #ShameOnYou

  • SirTanty Mr Angry (@SirTanty) reported

    @bt_uk hi, having trouble logging onto any of the my bt apps. Not recognising my username, passwords or anything I try. Tried ringing but switchboard wants to know if it’s phone, mobile, tv or billing. It’s everything!

  • MonsieurStefan Steve Dickson (@MonsieurStefan) reported

    @bt_uk Thanks. It came back on about 20 mins ago. Sounds like a few people had the same issue according to a local Facebook group.

  • janenabulsi Jane Nabulsi (@janenabulsi) reported

    @bt_uk absolutely impossibly bad customer service! Hours waiting on the phone. Cut off with no return call. I’m quite sure billing will be efficient though - I recommend you try another broadband provider if you are looking! #BT #BritishTelecomUK #fail

  • mrdavidsykes 🔴⚪️🔴⚪️🔴 (@mrdavidsykes) reported

    @bt_uk just had text from BT saying our wifi, which has been down for the whole area since 2pm yesterday, is now working. I can confirm it is not working.