BT (British Telecom) Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Orpington come from postal codes BR5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Croydon, Longfield, City of London, Paddington, Tower Hamlets, Islington, Caterham, City of Westminster, Catford, Bromley, Newham, Purley and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Loveyourself Boutique
(@LoveyourselfBo2) reported
@bt_uk bt I thought u was alright like use your broadband since 2018.. few time I fell on hard times & inform you that was stuggling but you wouldn't lower package & dont even have house no & not using your service but you think it okay to put me in debt with all I got on to.
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Claire Morgan 🏴🇪🇺
(@Claireydoo_Mor) reported
Hi @bt_uk is there a issue with broadband in the CF64 area?
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Shena Chilvers
(@shena_chilvers) reported
@btbusinesscare A fault... how about connecting your new customers on time & not 5 times in a row fail to connect them!! Terrible service..
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pidsta
(@pidsta) reported
@bt_uk I'm moving house and trying to take my BT service with me. The service in my old house has been dc'd and I'm waiting for my new property to be ready. You advised, several times, that my service was on hold - but you've now sent me a final bill with an exit fee of over £100.
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Yuri
(@Yuri_2310) reported
@bt_uk we've had 20+ years of problems with BT exchanges or ISP routers, regardless of ISP - not even better with BT. had to move to Virgin Media last year - it's not all plain sailing but it's been a breath of fresh air and nowhere near as agonising.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Damian Grant
(@DamoGrant) reported
@bt_uk I find it quite bad that your customer service employees don’t know of this mysterious change in your terms and condition.
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Laura Draper
(@lcdraper) reported
@bt_uk very frustrating that we still have no internet! Been waiting for an engineer all day - now you can’t send one until Monday! #help
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Ben Edwards
(@BenEdwa17958801) reported
@bt_uk 2 hours and counting on the phone to your helpline after no one called me back at 1600hrs today as agreed. Call taker answered 1 hour in and I was “put on hold” while she tried to sort the problem with my broadband home move. That was an hour ago now.
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AnneMarie Mohan
(@AnneMarieMohan) reported
@bt_uk No - after waiting the entire day, I had to call again myself at 6:30. Problem has now been escalated by a great tech support guy from Liverpool. All other aspects of BT CS including this twitter account have not been great so far.