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BT (British Telecom)

BT (British Telecom) Outage Report in Orpington, Greater London, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Orpington, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Camden Town, City of London, Croydon, Southwark, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Newham, Grays, Carshalton, Purley, and Poplar.

CityProblem TypeReport Time
London Wi-fi 26 minutes ago
London Internet 2 hours ago
Camden Town E-mail 8 hours ago
City of London Phone 9 hours ago
London Internet 11 hours ago
London Total Blackout 11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • machacro
    Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • EJWardNews
    EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • machacro
    Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • Djbarryc
    Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • caz_08
    Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • danfellows
    Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • jugolotus
    Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • abbyhandbridge
    abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • L_Alborough_
    Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • RyanHeatly
    Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • glebefootball
    Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • abbyhandbridge
    abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • NEMUSA1
    Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • caz_08
    Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • RotarianZena
    Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • dickster0103
    Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • erskineandrew
    Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • MMAassault1
    MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • R4T3D_R7
    R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TobiasCotton
    Toby Cotton 💙 (@TobiasCotton) reported

    Hey @bt_uk HOW ABOUT SOME WARNING BEFORE YOU **** UP MY INTERNET? I HAVE MEETINGS TODAY.

  • lucever1979
    Lucy Parker (@lucever1979) reported

    @bt_uk Explain why my next door neighbour has availability for FTTP yet when I check I still don't have it?! Same postcode 1 door down. Mental. New build 7 years old and still no FTTP. Send help.

  • Markgsparrow
    Mark Sparrow (@Markgsparrow) reported

    @Little_G2 @bt_uk @openreach They want to charge you £70k for upgrading your broadband? Sounds like you need a technology journalist to follow this up. That's an awful lot of money. Do you live on the moon?

  • Stevearsenal2k
    stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • KartAttack22
    Chris Archer (@KartAttack22) reported

    @paulineb668LFC @bt_uk Agree with this, my console is 3m away max and its unplayable especially if someone else in the house is streaming on another device. I didn't seem to have this problem with TalkTalk at previous house

  • ONOUKSV
    Oliver Oram (@ONOUKSV) reported

    And it continues almost one hour on chat @bt_uk and you continue to go round in circles can I charge you for my time? would a letter/note by pigeon to Phillip Jansen help @bt_uk

  • Austenwmoore
    NLP (@Austenwmoore) reported

    @btbusinesscare I never received a call that was promised last night either. I really can't understand why I couldn't just have another engineer sent to replace the engineer that was sick. Why are BT making something so simple so complicated?

  • dyingdavidov1
    david stiling (@dyingdavidov1) reported

    @OneRandomDolly @bt_uk Terrible

  • LookoutPoint2
    Lookout Point (@LookoutPoint2) reported

    @jill070707 @bt_uk Make sure you receive £25 automatic compensation for missed appointment. Should be credited to your account within 30 days of your service starting.

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.