BT (British Telecom) Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Orpington come from postal codes BR5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Croydon, Islington, City of London, Southwark, Caterham, City of Westminster, Catford, Bromley, Newham, Purley, Paddington, Greater London and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
||
| Tower Hamlets |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Kivell
(@karl_kivell) reported
Again @bt_uk another 45mins on hold and the phone put down on me yet again. Pathetic product and customer service.
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Soupy twist
(@RealSoupyTwist) reported
@bt_uk Yes. Darren previously told me he knew why this was happening and had a fix...
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Ste 🇺🇦
(@ste_0076) reported
@bt_uk Trying to get through to your customer service team.... On hold for 45mins.....
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Mayowa
(@hoemydays_) reported
@Seunlex4real @Chels_HQ @btsport Not the previous administration.. TT has a problem with picking a good squad
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Tommobara
(@tommy66788) reported
@bt_uk just phoned you to cancel services, and no joke, your automated phone line told me you are too busy to speak to me to let me cancel. Is this even legal? How can you have no way to cancel your extremely expensive service?
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Karl Kivell
(@karl_kivell) reported
Hi @bt_uk 1hr waiting for someone to answer the phone, asked my name and acc number then the line goes dead, I’m trying to get your poor attempt at broadband sorted can I have a direct number to someone who can help me! The connection has been shocking for the last 6 months
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Nicole Wicks
(@Nicole2Wicks) reported
@bt_uk BT - how come it takes minutes for you to create an issue but DAYS to resolve it? My patience is wearing thin!
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Jonathan Hamilton
(@jhamilton_86) reported
@bt_uk Hi, I upgraded to a bundle that includes Netflix last week, however I haven’t received an email to link my existing Netflix account to BT, and there’s no link to do it in the TV & Sport section in my account. Please help as this is why I re-contracted in the first place.
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nicola poulton
(@nicolapoulton) reported
@bt_uk I'm trying to cancel my services, can't get through to customer service, its been days of trying. Any ideas
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Paul Pugal
(@ppugal) reported
Two letters to the CEO - nothing - several call backs - none arrived, rang customer service several times same answer 'go away' and come back in 48hrs - not our problem it is Openreach!!! - who owns Openreach Philip Jansen? #bt_uk