BT (British Telecom)

BT (British Telecom) Outage Report in Orpington, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Orpington come from postal codes BR5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Orpington, Greater London, England 01/13/2026 10:40

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Southwark, London, Tower Hamlets, Bromley, City of Westminster, Croydon, Orpington, Wallington, Islington, Paddington, Redhill, Camden Town, Greater London and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomTower Hamlets Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woodhall_ RJ (@Woodhall_) reported

    @EthanJxR @bt_uk Get yourself Virgin Media lad, im legit down the road and its a dream runs absolutely everything nicely or just buy a wire should sort the problem

  • KazimATajri 07740172055 (@KazimATajri) reported

    @bt_uk Internet fault on 02089078738. No Internet. Pinkish red flashing light on bt hub 6. No Internet on mini hub as well. HELP.

  • Aaron_Ram95 Aaron (@Aaron_Ram95) reported

    So it’s been 3 months since BT confirmed i’d get connected to my fibre broadband. They say it’s an open reach problem and could take until September. Absolute shambles! Don’t get me started on open reach and their engineers 😡😡 @bt_uk @OpenreachHelp

  • DenzelHuck Darren Huck (@DenzelHuck) reported

    @rioferdy5 @btsport @bt_uk Hi Rio, what about your mate Howson calling someone a 'foreign ****'?

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @bt_uk You’ve never been able to figure what is happening.............

  • chizmw Chisel at LV-426 (@chizmw) reported

    @bt_uk No problems claiming it, just thought you might want to report the: {'reward.hiddenVoucherValue' | translate}} issue to the appropriate team. My guess: two opening curlies, not just one.

  • Woodhall_ RJ (@Woodhall_) reported

    @Limfly_ @EthanJxR @bt_uk Wired connection is class, I stream also aswell and obviously my sister etc watches her Netflix and have all phones connected and I never have a problem, I don't drop frames when streaming or lag whatsoever best thing I did.

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @bt_uk Rather not considering last time I interacted with youse You put me on hold for 90 minutes then buttoned me fully lol but before youse “had to put me on hold” youse offered no use or help

  • paul_robo2504 Paul Robinson (@paul_robo2504) reported

    @bt_uk Does hating your customer service ethics count? You've much to learn about customer retention still...

  • pistoften Sir Groucho of Gammonham 🍺🏇🏼🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️🥊 (@pistoften) reported

    @FogartyFoggy @bt_uk They won’t be interested in the real problems! Just the deranged woke crap!!!