BT (British Telecom) Outage Report in Orpington, Greater London, England
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The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Camden Town, Paddington, Croydon, City of London, Islington, City of Westminster, Poplar, Newham, Thornton Heath, Wallington, Barking, Tower Hamlets and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Broughan
(@peterbroughan) reported
@bt_uk Landline Fault reported (took ages) Engineer came out and “fixed’ it. Tested after he left, fault still there Called him immediately. He said he would return later to fix it> He didn’t. Calls not answered. from him or BT Now going through endless process again. Dreadful.
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Mesmo Consultancy
(@DrMonicaSeeley) reported
Wasted one precious hour of my life dealing with dreadful #customerrservice at @bt_uk and the problem has still not been reseolved!
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McG.co
(@McGco1) reported
@adamsummerton @TheVanaramaNL @btsport Setanta did used to show the play off games in the North and South 6th tier but never actual league games.
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John Lagrue 💙
(@jlagrue) reported
@bt_uk Apparently the phone is on the way, so I don't think so now. Thank you for your response You could perhaps pass on the the reflection that phone menus are a terrible way to deal with customers. Inflexible and irritating. It's always far better to talk to a real person
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Marc ⚒🦉
(@FrenchyWHU) reported
@BTCare I have also had to stop working today due to your internet so I have loss of earnings… fantastic what a great service I lose money and you still take my direct debit not caring. I will be leaving BT for a different broadband company with a more reliable connection
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daveleif
(@daveleif) reported
@pickles0303 @bt_uk Have you tried switching off smart set up on the hub manager. It doesn't work well with firesticks
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Caz (much older than you)
(@Caz_Hill_) reported
@bt_uk it's the recorder box - basically it records one out of five on the planner (very annoying) This is my second box with same issues since February. BT can find nothing wrong with it. Is it just my recorder or is there a wider issue with the software?
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gavin risbridger
(@gavris) reported
from
Kirton, England
@bt_uk been a broadband customer for 18+yrs my contract is due to end, just wondering if there would be any contact from yourselves to reward such loyalty? Looking around there are better deals, with cost of living going up constantly might be time to try as I don’t feel valued
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Mickey1Truffle
(@Mickey1Truffle) reported
@bt_uk Details sent - customer services say it’s not possible so will be interested to see if we can get a different response this way. Thanks.
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Kapil Vaswani
(@KapilVaswani8) reported
@bt_uk I have just finished a 42min conversation with BT. Some telesales at the weekend cancelled my phone line,15 year loyalty bonus.I have lost line, discounts, broadband and worse my home number. My history with BT gone. Please help me ASAP, I can DM you details.