BT (British Telecom)

BT (British Telecom) Outage Report in Orpington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Orpington come from postal codes BR5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Orpington, Greater London, England 01/21/2026 15:05

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, City of Westminster, Bexleyheath, Poplar, Sevenoaks, Orpington, Caterham, Greater London, Redhill, Southwark, Swanley, Islington and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomCity of London E-mail
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareTwirler Clare Johnson (@ClareTwirler) reported

    @bt_uk my elderly parents have now been without a phone for two weeks. Broken promises and non delivery of hub/phones. Unacceptable.

  • Davidddavies1 David Davies (@Davidddavies1) reported

    Thanks to the team at @bt_uk for fixing my issue I reported earlier. Once someone jumped on it, it was sorted quickly, appreciate the quick turnaround.

  • susanstanwix sozzledsue 🇬🇧💐👩‍🌾🐶 (@susanstanwix) reported

    I am furious with @BTCare. They changed our phone lines to internet and now we have no phone. I’ve rung them and despite spending a long time being explained to I’m 70 yrs and cant understand, they won’t send an engineer because it’s an inside problem.

  • Tony_Hart_55 Tony Hart (@Tony_Hart_55) reported

    @bt_uk Aaron it doesn’t work. I have BT TrueCall phones and my fixed line service has gone.

  • dn21media steveatdn21media (@dn21media) reported

    @bt_uk I’ve tried to ring three times now and your phone system is not working

  • Macintosh_1998 Macintosh_1998 (@Macintosh_1998) reported

    @AlanMat66462470 @bt_uk Have you tried contacting bt about the issue they will resolve it

  • Gilhool Gilhooligan (@Gilhool) reported

    @btsport You are really terrible at recording baseball games. It routinely cuts out before the end of the game. Ye should call @SkySports they seem to have their **** together.

  • Eddyforty EddyForty (@Eddyforty) reported

    @bt_uk Sadly i cant txt from my phone due to having a virgin sim. I've contacted someone to see what the problem was and it appeared as if theres a problem in my area. But when i entered my landline number to check it gives tells me that no known problems.

  • JennyHepburn Jenny Hepburn (@JennyHepburn) reported

    Can someone @btsport please tell the commentator that Shoretire is pronounced kind of like shaw-reh-tee-ray and NOT shaw-tyre - it’s been explained so many times now and it’s quite rude not to try to get it right!

  • Bacardibatman Bacardibatman365 (@Bacardibatman) reported

    @thatwullybee @bt_uk Its like it every time it rains mate, I don't think they have a roof on their exchange ;) started last night as I had a guy in my sights too I shot he tp'd . the speeds showing arent representative either...it feels much much worse because its so unstable