BT (British Telecom)

BT (British Telecom) Outage Report in Orpington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Orpington come from postal codes BR5 and BR6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Orpington, Greater London, England 02/19/2026 16:30

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Coulsdon, Camden Town, Croydon, Mitcham, City of Westminster, Poplar, Islington, Tower Hamlets, Southwark, Thornton Heath, Redhill, Orpington and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomCity of London E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nickthebubble78 Nick Bubble (@nickthebubble78) reported

    @bt_uk broadband issues in N13 area apparently not being fixed until 1 June? This can’t be right! More information is needed please

  • chr15h3nr13 Chris (@chr15h3nr13) reported

    And another thing, while I’m in rant-mode… still no response to the complaint raised 3 weeks ago and no clear way to contact/escalate this. Perhaps @BBCWatchdog might have some insight on @bt_uk complaints/compensation procedures…

  • chr15h3nr13 Chris (@chr15h3nr13) reported

    2/2 arranging yet another visit. Now having to rearrange work schedule AGAIN to be home. Totally pathetic and unacceptable service from @bt_uk BUT has to be said that everyone I’ve spoken to on the phone have been super helpful and apologetic

  • andysc Andy Stanford-Clark (@andysc) reported

    @OpenreachHelp could you dispatch someone to the #IsleofWight please, to fix our fibre that’s been severed and is hanging uselessly from the pole? It’s been 4 days now and nobody has done anything about it, despite numerous calls to @bt_uk.

  • agentrascal Rascal (@agentrascal) reported

    @bt_uk Connection down again. Been down since 6pm. What a nightmare when trying to work.

  • The4thSong ChelseafortheCup (@The4thSong) reported

    @bt_uk cant you sort your online payments out that will prob be another 30 mins listening to voice bot on the phone now so fed up of poor service and price hikes if ever my lad leaves your leaving with him

  • hatimyhy (@hatimyhy) reported

    @bt_uk Hi there! I’m having trouble to log in to myBT. It seems that I cant remember my password. And even with the security question I barely remember. What should I do? Thank you

  • Anup_Shr anup sharma (@Anup_Shr) reported

    @bt_uk There is no internet on my street as something wrong with the fibre box. Postcode SL37TN. Why can't you send an emergency engineer to repair this asap as the whole street is without internet during exam times.horrible service breaking a working internet unnecessarily.

  • sax_plays Samuel Plays Sax (@sax_plays) reported

    @bt_uk still my mum has no digital voice and therefore no landline. I call to get told the case is stuck in a system . Well get it unstuck. Disgusted an 80year old is left vulnerable with no ways of communication. Send this complaint to the chief exec and get it fixed . PLEASE!

  • emmajg 🌸 Emma 🌈 (@emmajg) reported

    Hi @bt_uk your tagline be we connect for good isn't quite happening for my parents & frankly it's a disgrace. They're over 70 and have been waiting 4 weeks for you to turn their phone line on there no mobile signal where they now live, they need their landline, please sort ASAP