BT (British Telecom) Outage Report in Catford, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Catford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Catford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Bermondsey, Streatham, London, Islington, Fulham, Southwark, Croydon, Camden Town, Newham, Upminster, Paddington, Hackney, Tower Hamlets, Sidcup and Lewisham.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Edward Kellow (@edwardkellow) reported from Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Rahel Bailie (@rahelab) reported from Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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The Star PA (@TheStarPA) reported from Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Jane Means (@janemeans) reported from Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Steven Chapman (@DrStevenChapman) reported from Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Rahel Bailie (@rahelab) reported from Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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julie atkin (@atkin_julie) reported from Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Adam King (@TheLoneRanger00) reported from Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Vaughn Highfield (@Starfox118) reported from Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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V8 Gooner (@GoldenGoonerlg) reported from Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Agustin Pesciallo (@agustin) reported from Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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O'bbiond ...senza capille (@marco_aveta) reported
@btsport when will we be able to put an end to this ridiculous blackout rule for matches that are played outside the UK? Match starts at 5, not 5:15 !!! #NapoliJuventus
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Chris M (@chrismafc1) reported
@bt_uk Nah, these 4K streaming platforms are probably just too much! Was having issues connecting to sky box yesterday but that seems to have stopped
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Cats & Cucumbers (@cats_cucumbers) reported
@bt_uk trying to help my deaf mother with landline fault and the text reporting service to 61998 is not working. Please advise ASAP
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ThaMika’iliPrince 🧸®️ (@Yoo7HS) reported
Ffs, unable to login to BTSport
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Macmillan Longest Day - European Cider Cup Team (@LongestCider) reported
@btsport having major sound lag issues on the BT Sport app through Smart TV. Any idea of a fix?
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Iain Gordon (@IainGor71412937) reported
@btsport Germaine Have they narrowed pitch at Palace use to be maximum size so this could be why wings not used???? Thanks Iain. ps Positive views GREAT GOAL & NOT defender should be there or Goal keeper should have saved. I am trying to make bets in play why NOT working at WH
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Edeee ⚡️💫 (@edengr4ce) reported
Hi @bt_uk Please promote Vishal Kumar to manager of the whole company Cos he’s a little angel. The best customer service man 👏🏽👏🏽👏🏽👏🏽
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Ale pale (@Ant3071) reported
@bt_uk Hi, it's a Samsung TV using the BT sport app. Happens all the time with the app and can only be resolved by turning off broadband and turning it back on. Don't see why have to keep doing this when all other apps are fine. Problem definitely with app and I'm not the only one.
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Claudius Thomas (@443Claudius) reported
@premierleague Horrible match. Shame @btsportfootball executives decided to select this match for broadcast in the UK. @btsport
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Darren (@negative_weirdo) reported
@btsport I know you can get an ATA that turns the signal from analogue to voip. However, at what point were BT going to send one out? Do they just expect customers to do this themselves? Elderly customers having knowledge of this?