BT (British Telecom) Outage Report in Swanley, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Waltham Forest, City of London, Croydon, Southwark, Bromley, Ilford, Newham, Orpington, Tower Hamlets, West Malling, Dartford, Lewisham and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Internet | |
| Waltham Forest |
Phone | |
| London |
Internet | |
| London |
||
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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DreamLion1986
(@DLion1986) reported
from
Stratford, England
@btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane davis
(@saoirse60) reported
@bt_uk Are you sure we need an engineer? You keep sending us engineers who can do nothing because it’s a problem with our area, not with our individual connection
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Sherlock Michaels
(@SherlocoATP) reported
@bt_uk You guys havent connected my ID to my email address properly, cant trouble shoot online and it costs me money to text your fault line instead of being able to talk to a technical service? 2mbps on ethernet for 3 days now. I call up and instead of help I get sales pitches
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Jane davis
(@saoirse60) reported
@bt_uk We had two weeks without service in September as well. That was fixed. We had no compensation for that yet. This month long ongoing issue is a new failure of service
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Shawn Matthews
(@SMthegamer1) reported
@bt_uk Hello there, I was supposed to receive my router today before you activate tomorrow, however @RoyalMail is claiming to have already delivered, and when I went through their support apparently the Postcode on your label was wrong, can I get some help please?
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T✨
(@tonitituss) reported
@bt_uk No still not sorted! Forced to go with you & given 2 different connection dates yet we’re still not connected. Spoken to 10+ different staff members in the past week who all keep palming us off to other departments! We are going round in circles. I just can’t believe the service!
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Ben Taylor - Fuller
(@BenTaylorFuller) reported
@bt_uk after almost an hour on the phone to numerous people, I still cannot speak to anyone about a possible security breach. This has cost me £224 for a @btsport package which I never purchased! I need this resolving otherwise I shall take my custom elsewhere!
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Veronica
(@iknitpink) reported
@bt_uk Oh for goodness sake. Treat me as an adult - of course I’ve done that. And I’ve reported it. You just have failed to fix it. Nor the account problem I’ve had since August
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Chris Masters
(@Crasters) reported
@bt_uk we have found out yesterday afternoon that our house move is not going ahead and when asking to delay our BT Broadband being cut off we have been told it is too late and we will now not have any internet over Christmas - with kids and family here. Help please!
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tig
(@teeg4n_) reported
Absolutely dumbfounded that @bt_uk can keep charging me for two packages no matter how many times I phone to say I should only be paying for one and then saying it’s resolved when it’s clearly not. Shocking service
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Khosru Uddin
(@UnleashedWAR) reported
@Mark10725478 @bt_uk I have exactly this issue. Past 6 months consistent dropping off, slow speeds. Several complaints and engineers and nothing. I have had to buy a hotspot to actually be able to work from home. They want to charge crazy cancellation fees for a service I haven't been getting.