BT (British Telecom) Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Swanley, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: East Ham, London, Hackney, Croydon, Leyton, Lewisham, Tower Hamlets, Bermondsey, Erith, Newham, Barking, Dagenham, Upminster, Eltham and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 East Ham |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Wi-fi | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Maddy Goes Mad
(@Maddygoesmad) reported
from
Poplar, England
@bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Gary Jones
(@garageowns) reported
from
Hackney, England
@bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme Brotherton
(@graemebnufc) reported
@bt_uk Can’t say how disappointed and angry I am with the level of service from BT. Internet was cut off due to a mistake from your team. Then I am lied to say that there wouldn’t be a disruption of service. No internet for 1 week - as a business customer, just not good enough.
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Julie Gray
(@julie_gray) reported
@bt_uk hi having problems with Broadband the past few days - which seems to be steadily getting worse. Is there a problem in SE3?? cheers
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The Timelush 🏴
(@tammytastic69) reported
@btsport can you explain why my BT box doesn't support 4K but my BT Sport app on my TV does ?
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Ryan Adam
(@RyanAdam55) reported
@bt_uk @DrewZinski This service has been inept for a year now could you please tell me what service I’m paying for apart from regular drop outs? Regards
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PA Ulysees
(@paulwham500) reported
@bt_uk How can you help if you won’t fix my hub?
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Conroy
(@Conroy1507) reported
@bt_uk hi can you please help my Internet speed is absolutely abysmal so bad I can’t even watch a YouTube video?
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Alison Clark
(@Alison_louise31) reported
I’m certain my dial up internet 15 years ago was quicker than @bt_uk speeds of a huge 2-3MBPS, piss poor.
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pat
(@pkelly67) reported
When is @btsport @btsportfootball going to sack that thick as **** dipstick @stephencraigan ???
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Claire Woon
(@Woonies13) reported
@bt_uk sort the internet issues. I reported being down today they said no issues in area. There is loads on our estate all down and all have engineers booked for next week. Cv22 area! It’s not isolated like you said!
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Iain Robb
(@iainrobb83) reported
@btsport @EE need to get a grip, going round in circles to watch the football tonight on the app and both saying its each others fault. Cant wait to cancel this contract #cowboys #anyonegotastreamforthegame #shambles