BT (British Telecom)

BT (British Telecom) Outage Report in Swanley, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Swanley, Kent, England 05/24/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Swanley, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Lewisham, Croydon, Hackney, Dagenham, Tower Hamlets, Bermondsey, Leyton, Southwark, Welling, Upminster, East Ham, Abbey Wood, Blackheath and Ilford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomHackney Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • netbreed NB (@netbreed) reported

    @bt_uk internet goes down at least 5x a day. 1995 called me today to laugh at my speeds. What is going on with you lot?

  • SizzlingWetwipe Sizzling Wetwipe (@SizzlingWetwipe) reported

    @bt_uk Not very good because there's a bt outage

  • youreaquim #Aberfan 🥺 (@youreaquim) reported

    @bt_uk Every single customer BT has needs BT to look into it further. FTTP shouldn't have deliberately neutered uploads, if they pay for 500mbps then that should be download and upload. Like companies in every other nation offer.

  • Cznflict_ . (@Cznflict_) reported

    @bt_uk It’s also currently not letting me cancel the monthly pass! This is a joke!

  • s_k_s1971 SportsFan 🏆🏆🏆🏆🏆🏆 (@s_k_s1971) reported

    @btsport Why are the TV guides on @virginmedia never accurate? So frustrating when you try and record from the TV guide.

  • DonDaada1 Don Dadda💰 (@DonDaada1) reported

    @AlbicelesteTalk @btsport Before the WorldCup when I heard about Lo celso injuries I was really not happy I wanted a complete Argentina squad, after losing to Saudi Arabia and Enzo was brought in I was so amaze he seems to calm the pressure down and make long passes with the little minutes he had

  • AntonioMango4 António Mango (@AntonioMango4) reported

    @HenryBellCalcio @btsport Can you not click the blue cancel button?

  • AntNorthgraves Ant Northgraves 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AntNorthgraves) reported

    I just had 2 minutes of stable connection. Almost feel like celebrating with a 6 week Holiday in Australia. Played 18 games of FUT Champs with a signal strength only accurately comparable to dial up from the 90’s. @bt_uk out here powering my internet with a hyena on a bike

  • wrenching_wench Katie B (@wrenching_wench) reported

    @RupGeneva @bt_uk This only happens during peak times, during the day I’ll get 30-40Mbps (still crap but that’s the best we’ve ever got), then as soon as it gets to the evening, it just drops to what I posted above. Only started having this problem recently, we’ve been with BT for a while now.

  • Mrs_R_Swipe Mrs_R_Sᴡɪᴘᴇ 🥝⚒ (@Mrs_R_Swipe) reported

    @bariswhu @bt_uk Access. Can’t login. Access to server denied.