BT (British Telecom)

BT (British Telecom) Outage Report in Swanley, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Swanley, Kent, England 10/29/2025 04:35

October 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swanley, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Tower Hamlets, Croydon, Bromley, Southwark, Ilford, Poplar, Waltham Forest, Newham, Blackheath, Orpington, City of London, West Malling and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • johndurant63 john durant (@johndurant63) reported

    @bt_uk @stealthdonkey Thanks for making me wait 5 hours for you engineer to install broadband cancel my order ASAP ans send me a bag for returning hub Terrible customer service Last point without customers you don't have a buisness

  • Paddy_McHugh_67 Patrick Joseph McHugh (@Paddy_McHugh_67) reported

    @bt_uk may i request someone to check if there is an outage in my area?

  • HelenGavaghan Helen Gavaghan. Illustration. Photons, by me. (@HelenGavaghan) reported

    @bt_uk Probably not. My formal complaint is in progress. BT now knows way more about my thinking than they probably want to know. I doubt the signal in my zoom was dropping at my end, but who knows! As a service for vonnecti ity I am not complaining.

  • Kevburt1 Kev Burt (@Kevburt1) reported

    So i decided to leave the broadband provided by @bt_uk due to years off piss poor service. Turns out the spineless gits decided to just simply cancel my TV now without notice! Scumbags!

  • AustinTombs Eqoze (@AustinTombs) reported

    @bt_uk your companies an actual joke. Call as we’re having issues (High ping, packet loss, Download speeds 10% of what they should be). We’re told our appointment for our upgrade next week has been cancelled and an engineer will be out on the 17th for our issue with the line.

  • wlcustoms White Lotus Customs (@wlcustoms) reported

    @bt_uk Probably beautiful if your not a BT customer... I can't find anywhere in my contract that it says my Internet will drop out daily requiring a router restart. Bad when working from home. Embarrassing when hosting an online meeting. Devastating while playing ranked games.

  • McLean86 Mαɾk McLeαɳ (@McLean86) reported

    First class service from @bt_uk. Pup ate through the fibre wire last night about 9ish and they had an engineer out first thing this morning to sort it out.

  • tomtweets857 Tom (@tomtweets857) reported

    @bt_uk could I get some help please? Have had a really bad experience with our fibre install

  • drhelenscott Dr Helen Scott 🇺🇦 (@drhelenscott) reported

    @NikiSmithson @bt_uk @ScottishPower Oh no!! I’m actually ill with a sickness bug today and I still think that my day is better than Andrew’s because of this. Also, the jolly George Ezra hold music is reeeeaally incongruent with the level of service being provided. Maybe call centres have had their day??

  • _Princesscaz Caris (@_Princesscaz) reported

    @btbusinesscare We are still without internet been told on chat we ‘have a fault’ yet we have had TWO engineers unable to fix it.. how long is this saga going to go on? We have only just upgraded our contract so thinking to use our cooling period and cancel.