BT (British Telecom) Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Swanley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Lewisham, Southwark, Ilford, Leyton, Bermondsey, Hackney, Newham, Tower Hamlets, Dagenham, Croydon, Thamesmead, East Ham, Poplar and Upminster.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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The Star PA (@TheStarPA) reported from Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Agustin Pesciallo (@agustin) reported from Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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John Mitchell (@prof_j_mitchell) reported from Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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julie atkin (@atkin_julie) reported from Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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John Mitchell (@prof_j_mitchell) reported from Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Kelly 💙 (@kelly20201983) reported from South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Rahel Bailie (@rahelab) reported from Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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julie atkin (@atkin_julie) reported from Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Lochlann (@Lochlanndg) reported from London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Rahel Bailie (@rahelab) reported from Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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V8 Gooner (@GoldenGoonerlg) reported from Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Steven Chapman (@DrStevenChapman) reported from Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Omid 👨🏻💻 (@OL_Vision) reported from Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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KX (@kiekyobadeo) reported from London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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KX (@kiekyobadeo) reported from London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Rahel Bailie (@rahelab) reported from Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Phoenix (@extra__phoenix) reported
@bt_uk why is your Internet soooo ****
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Russ Brookes (@RussBrookes1981) reported
@caldiglaws @btsport Its awful on mine like an illegal feed.
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Craig (@craigieboy007) reported from Knottingley, England
@btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche
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Newcastle calling (@Newcastlecalli4) reported
@btsport absolutely furious! AGAIN. The app booted me out. P/word reset req’d AGAIN (last done 2 wks ago) missed Leeds game because your crap systems wouldn’t update fast enough. I cannot find a pattern to prepare my account to ensure it works for the games I want to watch ££££
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Keith Thompson (@KTomo23) reported
Me: Hi, I'd like to cancel my #btsport please! BT: I'm sure I can help you with that. Can I ask the reason you are wanting to leave? Me: Steve McManaman. BT: I understand, that's all done for you.
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MrsSmith (@TheSmithwoman) reported
@neilmlomax @bt_uk They are utterly appalling and I vowed I would never go back to them but I fell for the sales patter but once the deal was done they weren’t interested
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Ryan (@RyanWalkinshaw) reported
@neilfissler @premrugby @btsport Red button nonsense that doesn’t work for me abroad... damn.
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Russ Brookes (@RussBrookes1981) reported
@Glawsboy84 @btsport Bad for all channels so suspect its the wind screwing with out dish.
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Thomas Jeffery Eade (@TJEade) reported
@bt_uk any news on when service from Radstock exchange will be fixed please?
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Ian Taylor (@millymoose65) reported
@btsportfootball shut ******** up you pair of halfwits. #btsport #LEECHE #fuckoffmcmanaman