BT (British Telecom) Outage Report in Swanley, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Poplar, London, Hackney, Sevenoaks, Orpington, Croydon, City of London, Caterham, West Malling, Southwark, Swanley, Basildon, Tower Hamlets, Bromley and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Poplar |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| Sevenoaks |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Gary Jones
(@garageowns) reported
from
Hackney, England
@bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time
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S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
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Maddy Goes Mad
(@Maddygoesmad) reported
from
Poplar, England
@bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun
(@Shaund442) reported
@bt_uk @LeahClareLennon Also that's absolute bollocks it runs tests on the line into the house, for many the issue is after this point and the poor distribution in WiFi. BT are a con and I would and will be trying to move my services ASAP
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Rebecca Anne Byrne
(@RebeccaAnneByr1) reported
@bt_uk No it's to do with external work. The engineer checked if any of our household had displayed covid symptoms and came in wearing his mask. I have now been on hold for 10 minutes trying to speak to someone. This isn't the excellent customer service I was led to believe you provided
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Praise Mathew Johnson (Mat)
(@1337u53r) reported
@doddsie @elonmusk @bt_uk I think Starlink makes a lot more sense in terms of scalability (for service improvements). Traditional ISPs could be out of business soon when Starlink achieves their 10Gbps target and economies of scale (leading to significant cost declines in the service).
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ooo
(@isaolinat) reported
@bt_uk Yes it’s is bad. How do I am DM you ?
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rob ashburn
(@robashburn) reported
@bt_uk broadband service is getting worse by the day...! BT will say I need an upgrade although only did this last year. Embarrassing...!
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Catherine Cocklin
(@Catherinejourno) reported
@bt_uk Thank you your reply. We want to cancel the contract. Not start afresh with you. She has done this with her other utilities.
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Jlee
(@JamesLee_97) reported
@btsport I have been charged twice for the UFC PPV and tried to contact you through email as well as the online help chat. I have had no response. Please advise how I can get a refund for the additional payment
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robert maxey
(@robmaxey1) reported
@bt_uk hi there. I went for the fibre upgrade a year ago, with the “Guaranteed 46mbs”. I have never got near that. Generally around 27-30. I think I once saw 37. NG13 8TR postcode. Pls advise ? I would have called or emailed rather than tweeting, but not listed on your web page
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Jazz
(@princess_j86) reported
@bt_uk Hi Sian, I have done. Really hope you or someone can fix this mess. Thank you!
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Paul Welham
(@pwel11) reported
@bt_uk what's happened to your online chat service? Doesn't seem to be an option on any of the Contact Us queries. It's sometimes difficult to sit on hold or talk in an enclosed space