BT (British Telecom)

BT (British Telecom) Outage Report in Longfield and New Barn, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Longfield and New Barn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longfield and New Barn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Longfield and New Barn, Kent, England 08/14/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Longfield and New Barn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Gillingham, Upminster, Dagenham, Ilford, Gravesend, East Ham, Eltham, Barking, Newham, Basildon, Chatham, Orpington, Maidstone and Grays.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Longfield and New Barn, England

Latest outage, problems and issue reports in Longfield and New Barn and nearby locations:

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mother_Of_Seven Laura Matthews (@Mother_Of_Seven) reported

    @bt_uk can anyone tell me why I am being made to pay £50 a month for 2mbps, engineers out every other week with no resolution! I have just been told I can’t leave without having to pay more!

  • JenniferJ432 Jennifer Jones MBE (@JenniferJ432) reported

    @bt_uk I cannot open the login page at all as getting the error page. I am attempting to log in via a browser

  • danbrain Dan Brain (@danbrain) reported

    @bt_uk having a mare with customer services. You closed down my account by mistake.I took out a new contract. You've still taken an £860 cancel fee despite saying you wouldn't. Just called to rectify it + got cut off. Patience wearing thin! Can you get in touch to sort pls?

  • GeorgeGunn1 George Gunn (@GeorgeGunn1) reported

    @bt_uk Wont answer his phone. tried all day. Tried calling BT and the lady I spoke to (as nice and polite as she was) couldn't help either. its a very rural property with no phone signal as well which makes it worse. Its more that I now have to take a second day off!!

  • Etha0011 ethan (@Etha0011) reported

    @bt_uk Only issue is I don’t have a Uni email?

  • sri5308 Sarah Ilott (@sri5308) reported

    @bt_uk I won’t but didn’t want to be charged for wasting time as it’s out of my control and I’ve done my best to try and cancel the appointment.

  • Mother_Of_Seven Laura Matthews (@Mother_Of_Seven) reported

    @JackGrealish @bt_uk why am I paying £50 for 2mbps? I have just been told that I cannot leave, I cannot have an EE connection to help unless I pay more money?

  • JJElaine Jen (@JJElaine) reported

    @bt_uk when I was on maternity leave, during the pandemic, we moved house to be closer to family. Despite there being a BT box on the outside of our home, we were told we would have to wait for the service to be installed. I wasn’t particularly placated when a BT worker (1/3)

  • sri5308 Sarah Ilott (@sri5308) reported

    @bt_uk hi this is urgent I rearranged a home visit to happen today but a member of the household has just found out they have been in contact with a positive covid case. It will not let me rearrange or cancel the appointment online. Can you please tell them not to come?

  • hayannahay Anna Hay (@hayannahay) reported

    @bt_uk I’m having to deal with dad’s account because he has Alzheimer’s; I thought I’d sorted something out on Friday and was told a credit would be applied. This is not showing and when I call the guy won’t help me.