BT (British Telecom) Outage Report in Longfield and New Barn, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Longfield and New Barn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longfield and New Barn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Longfield and New Barn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Longfield, Rochester, Woolwich, Upminster, Ilford, Newham, Maidstone, West Malling, Welling, East Ham, Orpington, Dagenham, Barking and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| East Ham |
Internet | |
| London |
Internet | |
| Upminster |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Longfield and New Barn, England
Latest outage, problems and issue reports in Longfield and New Barn and nearby locations:
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Dean Cowcher
(@DeanCowcher) reported
from
Crayford, England
@BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo
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Mark
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄
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Annmarie
(@AnnieBabes) reported
from
Crayford, England
@CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Mikey Mike Timebomb
(@MikeHead8) reported
from
Swanley, England
@MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Neaves
(@KateNeaves) reported
@bt_uk Joke of the day How many engineers does it take to fix a drop in connection. 5 and just had to book another one as it is still not fixed.All engineers have checked internally. I’ve had new wires new router and socket the only thing left a new roof? MY FAULT IS EXTERNAL.
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sheebe
(@sheebe9) reported
@bt_uk @oldbasingtweets You might like to sort out my problem. Been with BT for 2 years contract renewed 10th - different package. No internet since 1Oth told technical issue in area-rubbish! Daughter studying A levels exams next week hysterical as revision is online! In mobile all yesterday and today!!
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Lucy D
(@speyquine) reported
@bt_uk there's a large broken branch leaning on one of your cables straining it near my house - where do I report? V windy here, N Sco.
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Clover
(@cloveroverover) reported
@bt_uk Already checked. There are problems; there's no time frame for it being fixed. Problems last night too. Seems to be affecting people with different internet providers too.
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Chris
(@Mouseyp89) reported
Austin Healey suggesting in every incident that a Saints player is likely “in trouble” as the very first comment is him showing his true colours. It’s pretty poor commentary impartiality wise, but also more importantly, this isn’t football… #LEIvNOR #btsport
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kim⭐️
(@kimfordyce) reported
@bt_uk No problem I have DM’d
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Christopher Crossan
(@criscros89) reported
@bt_uk as an employee of Openreach who took out a staff offer of broadband, end of January and had to cancel in May as it still wasn’t connected and now being chased for the return of equipment that I couldn’t use and did return some weeks ago! Someone needs to review this
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Traction Software
(@tractionsoft) reported
@bt_uk Ultra Fast Fibre --> Ultra Slow Service. just been told can't connect fibre from pole across the road to house for 3 months! as they have to close tiny country rd for 1 hour! #bt #fibre @bt_uk
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Gary Tunn
(@v8viva) reported
Austin Healey shouldn't be allowed to commentate when Leicester are playing.....saints player treads on a dandelion....."he could be in real trouble here......" @btsport @SaintsRugby
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Gráinne McG
(@saphointe) reported
@bt_uk renewed BT contract for halo mid march. 11th June and still chasing fulfillment of order. Rang today & team still unable to resolve apparently as the order is still open. Unacceptable delays ré openreach. Complaint reopened - await update?