BT (British Telecom)

BT (British Telecom) Outage Report in Longfield and New Barn, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Longfield and New Barn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longfield and New Barn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Longfield and New Barn, Kent, England 02/26/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Longfield and New Barn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Barking, Newham, Gillingham, Basildon, Dagenham, Orpington, West Malling, Dartford, Gravesend, Rochester, Maidstone, Chatham and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Longfield and New Barn, England

Latest outage, problems and issue reports in Longfield and New Barn and nearby locations:

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Notretsam Shaun Masterton (@Notretsam) reported

    @bt_uk nope, still certain my login details are right, so not me that needs to sort it I feel.

  • Floridacharger Sabinanoir (@Floridacharger) reported

    @bt_uk I’ve been manipulated by BT and lied to. This is how an 11 year loyal customer has been treated. ABSOLUTELY DISGUSTING. Go back and listen to the recording or is this a lie too, you don’t have a recording? Or is it just my notes not recorded?

  • FoaleFOTD Chris Foale (@FoaleFOTD) reported

    @btsportwwe @btsport the bt sport app on Xbox One keeps crashing when I’m trying to play smackdown, and the audio is out of sync. Is this a known issue?

  • RickyFXDB Rick (@RickyFXDB) reported

    Why is the @btsport App such poor? Sound out of Sync, quality is awful on Live sports. Definitely a waste of money!

  • StephenPay1970 StephenTHFC (@StephenPay1970) reported

    Lucy Ward is a terrible co commentator. Female version of Gary Neville. Never stops bloody talking #MCINEW @btsport

  • charliegwen Charlie Farley (@charliegwen) reported

    @bt_uk Hi BT, we’re having problems with our landline. We can’t make or receive calls. Is this a problem with the device or the line?

  • GavMichaelSims Gav Sims 🇪🇺🇬🇧💙🇺🇦 (@GavMichaelSims) reported

    @bt_uk Huge price hike yet my Internet is no better. Explain to me how this is the case. I don't get inflation-busting wages yet you charge inflation-busting increases.... not good enough you need to have either your company broken up or taken into public ownership.

  • Rachelb105 Rachel Beck (@Rachelb105) reported

    @MikeMaddox10 @bt_uk @virginmedia Sorry you had this experience too; ‘entirely unsatisfactory’ is a description I recognise well. Awful customer service.

  • RealWilde Emma Wilde Hale 🇺🇦 (@RealWilde) reported

    @bt_uk @BTSopenreach help ! My hub has stopped working again - had BT then openreach engineer out to it recently and couldn’t find anything & contacted someone to rest remotely and it solved it - can this be done again.

  • StephenPay1970 StephenTHFC (@StephenPay1970) reported

    @80senglish @btsport She is awful