BT (British Telecom)

BT (British Telecom) Outage Report in Longfield and New Barn, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Longfield and New Barn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longfield and New Barn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Longfield and New Barn, Kent, England 10/07/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Longfield and New Barn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Rochester, Maidstone, Newham, Ilford, Chatham, Barking, Orpington, Dagenham, Sevenoaks, Gravesend, Gillingham, West Malling, Dartford and Upminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Longfield and New Barn, England

Latest outage, problems and issue reports in Longfield and New Barn and nearby locations:

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • carlos_198323 Carl Wilson (@carlos_198323) reported

    @btsport is there any chance your technicians can give me that call back to my app not working. We will call you back within the hour. That was Tuesday 🧐

  • geoff_buckley Geoff Buckley (@geoff_buckley) reported

    @bt_uk I had FFTP and DV installed in February. Apparently I was entitled to a new shiny telephone but I never asked for one. Is it too late?

  • Riversparkle Riversparkle (@Riversparkle) reported

    @bt_uk I wonder how many more times I am going to be subjected to botched jobs, engineers not showing up and having to wait on the phone for an hour before getting through to the most unsympathetic and incompetent ‘customer service’ robot…?

  • PheeganeK Pheegane Kgatle (@PheeganeK) reported

    @HughesDirect @bt_uk Ooops wow please help remove my details there

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    Day 85 of waiting for @bt_uk broadband installation. Promised by TWO @bt_uk customer service reps this morning that today was the day for the work to be done. Cancelled work engagements to be at home… did they turn up? NO of course they didn’t. Absolute shambles #BT

  • H8rv Harv (@H8rv) reported

    @bt_uk Internet came back on Tuesday . Landline still doesn’t work. Was booked for engineer to come round yesterday between 1 and 6 to resolve. They never turned up. 👍

  • ShezadYusaf shezad yusaf (@ShezadYusaf) reported

    @bt_uk I have never dealt with such incompetent people in my life, I have been a customer with BT Business for 37 years work service ever

  • moomooandbearuk Moo Moo & Bear (@moomooandbearuk) reported from Stainforth, England

    @bt_uk what rights do you have to stop new homeowners choosing their own providers? Unblock our line with immediate effect please - your issue is with the previous owners not us so deal with it privately!

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    @bt_uk Did I wait in all day and cancel meetings at work for the OpenReach engineer? YES Did they turn up? NO OF COURSE NOT Shambles of a company. Absolute shambles.

  • hos682gjxidn Goat Seeds (@hos682gjxidn) reported

    @bt_uk BT are rip off merchants. Staff don’t care or are badly trained. They are really hard to reach and force you down the AI bot route which is as intelligent as their routers (I.e. not) Go with literally anybody else for your own sanity