BT (British Telecom)

BT (British Telecom) Outage Report in Sevenoaks, Kent, England

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The latest reports from users having issues in Sevenoaks come from postal codes TN13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sevenoaks, Kent, England 02/01/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sevenoaks, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Dartford, Tonbridge, West Malling, East Grinstead, Royal Tunbridge Wells, Sevenoaks, Orpington, Caterham, Swanley, Bromley and Westerham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • janexwaldorf jane mason (@janexwaldorf) reported

    @daniellegleadhi @bt_uk @LBC Ive had a fauly 11 weeks and they think this is normal!!! My internet doesnt work. Yhey are useless and customer service is apalling

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

  • Ebecpc 🎭 Elliott Bechtol 🎭🎖️ (@Ebecpc) reported

    @btbusinesscare YOUR 4G SERVICE DOESN'T EVEN GIVE YOU EE SIGNAL, SO MUCH FOR THAT SERVICE, AND DON'T SAY USE WHATS APP TO CONTACT YOU WHEN YOU HAVE NO WIFI OR BAD DATA SERVICE, AS IT SHOWS HOW LITTLE YOU KNOW ABOUT TELECOMMS WHEN YOU HAVE NONE 2/2

  • OllieF64554527 Ollie F (@OllieF64554527) reported

    @bt_uk Told him he has to pay as their is time between him moving homes. Rather than put the account on hold you want to charge him for the full contract and then to set up a new one when he eventually moves home. Disgraceful! Hes been a customer of yours for 15 yrs

  • s4ddique Sid (@s4ddique) reported

    @bt_uk When do I get a response as the customer who received the poor treatment/ service? What has the decision/ outcome been? What action has been taken by the manager? What about recompense for the way I have treated? I have been a BT custumer all my life, and this is what I get?

  • stephenpackeruk stephen packer (@stephenpackeruk) reported

    @bt_uk I'm not getting caught by these scammers, others are. If I block them it leaves them free to continue making these calls over BT's network. Thanks for your time but please pass this on as a suggestion as a way BT could improve the safety/security of their service.

  • violetdragon_92 VioletDragonProjects (@violetdragon_92) reported

    @btbusinesscare Hi, i have found the problem. the wiring to the Wall socket is the the problem. but i have fixed it now.

  • dnstewart67 Daniel Stewart (@dnstewart67) reported

    @bt_uk is an absolute disgrace. My 88 year old mum in lockdown left without internet or TV after years of bad service and shoddy engineer work. And you tell her you can't fix it for over two weeks. Hello @skytv

  • Oliver___Brett Oliver Brett (@Oliver___Brett) reported

    @btsport @btsportcricket Once again, your digital video highlights service from the cricket is lamentable. When are you going to have an on-demand link available of day five from Sydney? A decent 30-minute wrap-up, say? Subscriptions are expensive and we need value for money!

  • sianfw Sian Freestone-Walke (@sianfw) reported

    @bt_uk @OpenreachHelp @OpenreachHelp you've broken your own 72hr welfare timeframe. Parents shielding in 80's with NO phoneline or internet/ TV services. No communications over Christmas/ New Year whilst shielding. I live 250 miles away so can't help. Isolated and stressed. What can we do? Please help