BT (British Telecom)

BT (British Telecom) Outage Report in Sevenoaks, Kent, England

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The latest reports from users having issues in Sevenoaks come from postal codes TN13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sevenoaks, Kent, England 12/22/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sevenoaks, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sevenoaks, Westerham, Tonbridge, Bromley, Warlingham, Longfield, Caterham, Catford, Royal Tunbridge Wells, East Grinstead, Beckenham, Gravesend, Orpington and West Malling.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gaz_sides Gaz (@gaz_sides) reported

    Shocking service from @bt_uk. Engineer finally comes to install new service, informed by the engineer wrong equipment sent out by BT. Still no service and just a condescending response from customer service. Good start👌🏻

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk It’s been lies since day on your end, was told 3 different reasons as to why 3 previous orders were cancelled. So as I asked previously when is my call back regarding my complaint due?

  • doze_j pulsesyndicate (@doze_j) reported

    @bt_uk fix your **** wifi i was guaranteed on average 100mbps for the last week the best i have had is 32.8mbps download speed and 18.9mbps upload speed and as a result i have not been able to use my console any online game won’t even load up and iPlayer apps wont work

  • davison_antonia Antonia Davison (@davison_antonia) reported

    @bt_uk hey, we have no broadband or landline service since last Wednesday, and I have now waited in 5 hours this morning for an engineer to not turn up, to be told they 'might' come tomorrow or Wednesday. Two adults in this house need broadband to do our jobs! I am livid.

  • sonya_lawson Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported

    @bt_uk I have also sent a lengthy email to your CEO and Philip Jansen and Customer Service CEO Thomas Duecke. Let’s see if they have time to speak to me

  • Paranormallincs Paranormal-lincs (@Paranormallincs) reported

    @bt_uk Drop out problem now resolved. Took a year to sort out. It took many visits of engineers. In the end it was a underground cable I mentioned a year ago. Very disappointing less than 2 miles for stow exchange with no offer for fiber upgrade. Stuck with a 1900s telephone system.

  • simonfgmiller Simon Miller (@simonfgmiller) reported

    @bt_uk TBH, I’ve done that many times in the past and the problem is never fixed, so I don’t want to go round that course again. I fear it is good as it’s going to get until we get fibre, so I just want financial compensation now. Thanks.

  • KippaxRyan180 🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝 (@KippaxRyan180) reported

    @bt_uk I spoke to one of your customer service advisors and they sent someone to check the cabling to my property and it seems to of fixed the issue it hasn’t dropped out since 👍

  • sonya_lawson Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported

    @bt_uk absolutely disgusting disgrace service yet again. 6 times my order has been cancelled in the last 6 weeks, and now all your managers are to busy to take my call? Absolute disgusting

  • HenryHershel1 That Poet Guy (@HenryHershel1) reported from Innellan, Scotland

    @bt_uk It was on my pc, its the lowest ive seen tobe fair. but it measures below spec more than within it since the service started. Shame you cant ring wholesale n get em to check next time they are out, which is pretty frequent