BT (British Telecom)

BT (British Telecom) Outage Report in Sevenoaks, Kent, England

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The latest reports from users having issues in Sevenoaks come from postal codes TN13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sevenoaks, Kent, England 04/01/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sevenoaks, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, East Grinstead, Royal Tunbridge Wells, Edenbridge, Gravesend, Sevenoaks, Orpington, West Malling, Caterham, Bromley, Dartford and West Wickham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • simonfgmiller Simon Miller (@simonfgmiller) reported

    @bt_uk It’s gone back up to 10Mbps now. The problem we’ve had for months is that the WiFi regularly collapses to zero for long periods.

  • vebeus1 Vebeus🇪🇺🇬🇧🏳️‍🌈🌱🖤FBPE #BeKind #BLM (@vebeus1) reported

    @bt_uk Please can you stop sending me emails. You have the wrong email address. I have not signed up for your internet service because you are a pile of incompetent oafs. Why can’t you do anything right BT?

  • Geyoung1992 Gemma young (@Geyoung1992) reported

    @bt_uk Hi Neil I’ve already spoken to the mobile team this morning who said they were going to cancel and replace the order I don’t have the time to spend another 30 mins on the phone!

  • SimonTAtkinson Simon Atkinson (@SimonTAtkinson) reported

    @bt_uk Hi I was incorrectly billed a final bill of over £300 on the 11th of Feburary, when I was told I would be able to leave with no charges due to not having service for over 30d. I was told I would be refunded on that day within 5 wd when that didn't happen...

  • neilmlomax Neil Lomax 📻🎧🎤 (@neilmlomax) reported

    @bt_uk Love to , but you’ve cancelled our start time THREE TIMES by email with NO explanation. Big business first , costumer service second !

  • jenhusdan Jen Husdan (@jenhusdan) reported

    @BTCare you’ve got to be joking?!?After 3+ weeks of no wifi - less than 2 weeks after it’s fixed it keeps cutting out. This service is appalling! How am I meant to work?

  • darren1975 Darrenevans1975 (@darren1975) reported

    @bt_uk absolutely horrendous service and full of inept liars on the other end of the phone, promise the earth an deliver nothing, #shambles

  • MarkPhi32443506 kyle c (@MarkPhi32443506) reported

    @xlphos @bt_uk Avoid bt. My partner asked number change and was not done she was subject to **** threats and calls last night a vulnerable adult left abused by bt. They refuse to do other or credit my bill. AVOID BT BAD COMPANY

  • Geyoung1992 Gemma young (@Geyoung1992) reported

    @bt_uk Yes, I have checked the status online the original broken order has still not been cancelled. Can this order please be cancelled and I will not be renewing the contract.

  • JeremyPlatt5 Jeremy Platt (@JeremyPlatt5) reported

    @bt_uk It's taken best part of 4 days - and me spending several hours on helpdesk calls - for BT to fail to fix my broadband, which they have themselves deactivated in error. Now told I have to wait another four days for an engineer. Appalling service.