BT (British Telecom)

BT (British Telecom) Outage Report in Sevenoaks, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sevenoaks come from postal codes TN13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sevenoaks, Kent, England 01/19/2026 09:00

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sevenoaks, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sevenoaks, Orpington, Caterham, West Malling, Swanley, Bromley, Royal Tunbridge Wells, Westerham, Tonbridge, Warlingham, Longfield and Catford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gaskin_simon simon j gaskin (@gaskin_simon) reported

    @bt_uk good morning. Is it possible 4 some1 2 actually sort out my issue plz, ive had several chat on phone and live chat trying 2 sort out my slow broadband, several engineers have been sent out to resolve problem but only 1 has actually come to property. Issue is still ongoing.

  • natasha_b14 natasha (@natasha_b14) reported

    So was assured yesterday I would have service @btbusinesscare we’ve opened this morning and no connections. I’m fed up! Why?!?

  • MrBlanding ((( Andrew Sharp))) #RejoinEU* (@MrBlanding) reported

    @bt_uk Hi Lisa my apologies it was the truly awful @VodafoneUK -telecoms fatigue setting in as everyone is permanently experiencing “heavy call volumes “ whatever time or day you call -though your webpage won’t let you manage all services in one go mobile/broadband/phone -sorry again

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    If you haven't received your @bt_uk PS5 access code by now you won't be getting it for this batch. I'm a BT customer and have registered interest and NOTHING! Cheers BT! #ps5uk #ps5ukstock #ps5bt

  • jinkyjoiner Martin Bell (@jinkyjoiner) reported

    @bt_uk I have zero faith.. if you look at my account, the amount of times we’ve had to call. It’s shocking and still no fix in place

  • Nate_Kitsune NatePhoenix (@Nate_Kitsune) reported

    @CaseyCo13527451 @FriedG0at @bt_uk Exactly! Total lack of clarity, sudden opening of orders, and codes going to non-customers. It isn't stingy at all to expect to get a code if you're a customer before a non-customer... :/

  • samgittings1998 Sam (@samgittings1998) reported

    @bt_uk BT is awful- house phone rings, internet drops completely! The internet is dead slow!! When I ring them they say IVE got to pay for replacement parts

  • ThomasPenny16 Thomas Penny (@ThomasPenny16) reported

    @AndrewO47652667 @bt_uk Yeah thats what I am asking mate, did they email you code? A lot of people never got one.

  • sammowatyahooc1 Sam Mowat (@sammowatyahooc1) reported

    @bt_uk New customer age 93 & 90, still dead phone. Number released from Talk Talk, No broadband either. What is happening?

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    I am a @bt_uk customer AND have registered interest for the PS5 yet have received no email/code and this queue for a PS5 batch has been paused ever since I logged on? Has anyone actually secured one with them yet? #ps5stockuk #PS5