BT (British Telecom)

BT (British Telecom) Outage Report in Sevenoaks, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sevenoaks, Kent, England 11/20/2025 15:45

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sevenoaks, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Catford, Bromley, Royal Tunbridge Wells, East Grinstead, Beckenham, Gravesend, Caterham, Orpington, West Malling, Swanley and Lingfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCatford Wi-fi
United KingdomBromley Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bitaboutbritain A Bit About Britain (@bitaboutbritain) reported

    @bt_uk It may not be the experience YOU would personally wish for, StephB, but sadly it is generally mine. BT simply does not respect its customers or communicate intelligently. It often creates a problem where none exists.

  • BrynMez Bryn Mez🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BrynMez) reported

    @bt_uk My router doesn't work properly. Drops signal since I renewed, the BTHub6 router seems to have decided to work occasionally. Can I get the latest hub for free?

  • wilberforz lee (@wilberforz) reported

    @bt_uk hi BT how do I actually get someone at your end to action something. 5 phonecalls and still not done. Phone today an a member of your Stockport team hangs up after waiting for 30 minutes. Poor service, awful support.

  • kevsmac Kevin McAleer (@kevsmac) reported

    @bt_uk You've cancelled my father-in-laws broadband installation for the 3rd time without telling him. He has dementia and is very fraught and anxious about this. Please Please can you sort this out. We've lost money taking days off for each appointment to support him. help

  • laurenwtw Lauren 🌻 (@laurenwtw) reported

    @Virgin are by far thee worst!!! Literally sat beside the box and my WiFi keeps DROPPING & tik tok vids buffering! Can't even get WiFi in our room which is literally one room away!£89 a month for SHITE!!#BTPLZTAKEMEBACK @BTCare

  • __J0HN___ uɥoɾ (@__J0HN___) reported

    @skysports have absolutely under represented Scottish football since I can remember with their sole objective of showing old firm away games. At least @btsport talked our game up. It’s good for sky to talk out game down though as it means they have to pay less for it.

  • larasviews Lara 🇺🇸🇬🇧 (@larasviews) reported

    @bt_uk Thanks for follow up. Called can't service. Issue was the 2.4 v 5.0 ghz. I have a Hub 2 where I can't delineate. 6 devices were working fine, one wasn't. Gave it a new IP address & seems to have fixed.

  • Cholmo Ian Cholmondeley (@Cholmo) reported

    Ok @btsport why do I have to press 3, yes 3, buttons to watch the cricket live? Once I’ve done this there’s also a 50% chance of me having to go through the whole routine again to stop the damn thing glitching. I pay £25 a month for this rubbish. Sort it out!

  • lilliJSingh LilliJSingh (@lilliJSingh) reported

    @bt_uk can you give me any update in a phone and Wi-Fi issue in bankfoot Perthshire? Lots of trees down

  • JHanchett John Hanchett (@JHanchett) reported

    @bt_uk If I turn up (ON!) the TV volume while using ITV Hub sound is played. Therefore my conclusion is that no sound signal is being sent to the optical out while using ITV Hub.