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BT (British Telecom)

BT (British Telecom) Outage Report in Caterham, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Caterham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Caterham, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, East Grinstead, Crawley, Mitcham, Sutton, Dorking, Carshalton, Purley, Edenbridge, Redhill, Sevenoaks, Kingston upon Thames, Thornton Heath, Wallington, and Coulsdon.

CityProblem TypeReport Time
Croydon Internet 2 days ago
Croydon Wi-fi 2 days ago
Croydon Internet 3 days ago
Croydon Internet 3 days ago
East Grinstead Internet 4 days ago
Crawley E-mail 4 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • janthea46
    Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • barriebrown1
    barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • palmerova88
    Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • JIGGYJAMMER
    JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • DavidRobson84
    David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • DanfromtheSouth
    Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • GoonerArmchair
    The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • jamesvalero1977
    James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • Goonerlover69
    ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • devanikindia
    devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • afc_rc
    rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NatasaChristina
    Christina Natasa Christou (@NatasaChristina) reported

    @bt_uk what terrible service you provide I want an explanation on why we had an engineer out to install new internet and then on arrival told he can’t do it

  • ihomeslice
    joe (@ihomeslice) reported

    @smooyacs @virginmedia @bt_uk I work at BT if you need any advice my man, what's the situation? Line issue?

  • kumaraguru27
    Kumaraguru Kumar (@kumaraguru27) reported

    Are we on doomsday? We lost internet connection in our area on 18th Feb and BT is still fixing the issue with no clear dates for resolution (estimated dates keep changing everyday!) nor no clarity where the problem is! @bt_uk I wasn’t expecting such poor service. #btfibrefails

  • jaysta1979
    J (@jaysta1979) reported

    @bt_uk shocking service from you this evening. Been with you for years and you have literally just tried to do me over. Email to CEO sent. Shocking company

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported

    I am v V disappointed in @VirginMedia. I only got this contract in early February but if I could cancel it today and return to @bt_uk I most definitely would! Why did I change in the first place? Renewal price & Virgin's apparently better reputation that in

  • DanielsDenUK
    Daniel's Den (@DanielsDenUK) reported

    @btbusinesscare Thanks Vicky - it really is beyond a joke. Sat here with colleagues and tethering on our phones but we can’t use the printer and database - all essentials for the delivery of our service!

  • Yakapov
    Yakapov (@Yakapov) reported

    @bt_uk So my prices are increasing mid contract?, when my contract ends I'll be switching to another provider and never giving you another penny.

  • SatThiara
    Sat Thiara (@SatThiara) reported

    @bt_uk putting up broadband prices by 14.4% - what the AF! @RishiSunak how does this help achieve your inflation cutting pledge!?! Get a grip of the UK economy! #GeneralElectionNow #inflation #CostOfLiving

  • JRBatch
    James (@JRBatch) reported

    Dear @bt_uk , I tried to call you to discuss billing. The number on your website gets redirected to some poor woman who receives dozens of calls totally unrelated to her business! How do we call you and what are you doing to help this woman please?

  • TrikkyDikky99
    Richard Whitehouse he/him 🇺🇦 (@TrikkyDikky99) reported

    @rmperry1978 @bt_uk But I can get a new customer deal