BT (British Telecom)

BT (British Telecom) Outage Report in Caterham, Surrey, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Caterham come from postal codes CR3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caterham, Surrey, England 05/09/2025 18:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Lewisham, Croydon, Dartford, Mitcham, Thornton Heath, Carshalton, East Grinstead, Brixton Hill, Crawley, Edenbridge, Sevenoaks, Kingston upon Thames, Catford and Streatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLewisham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TPEDesiro185 Bruce Hunter (@TPEDesiro185) reported

    @SketchLisa @bt_uk @bt_uk this is disgraceful service. You need to listen to what is being said. This customer lives alone, and has nobody to help her. What part of this do you fail to comprehend?!!!!!

  • Lewis47234913 Lewis (@Lewis47234913) reported

    @bt_uk the dispatch of my router has been delayed, and my service is being switched on Monday. This isn't acceptable. When will this be dispatched?

  • KINGSCROFT25 Laura Humphreys (@KINGSCROFT25) reported

    @bt_uk This isn’t a procedure - it’s a general number to speak to a General Advisor who has no ability to pass you on to anyone more senior to get your issue resolved. Phone calls every day for 8 days, often more than once a day for many hours and they still can’t pass me up the line!

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported

    @bt_uk hey guys for some reason my account is not showing on My BT and the app any help please?

  • SWJDalt53 SteveD (@SWJDalt53) reported

    @bt_uk @SketchLisa Shocking service BT. She paid you for a working line and you failed to fulfil your side of the contract. There’s no such thing as can’t at least not in the 50 years I’ve worked in engineering. Ever heard of continuous improvement?

  • EddieHoweno Eddie Howe! (@EddieHoweno) reported

    @FAIRrangers @btsportfootball @btsport Kinda like "Opus Dei Tommy Burns and Clancy" then? We can all go down that rabbit hole if you want Sutton ya fukn halfwit!

  • JohnkennedyYNWA John Kennedy ⭐⭐⭐⭐⭐⭐ (@JohnkennedyYNWA) reported from Garrane, Munster

    @CoriordanO @btsport Must watch TV he's so bad that's why they kept him on...

  • doughtagnan Steve Gray (@doughtagnan) reported

    Cheers @bt_uk for ruining our Sat night. We had planned to watch something on @PrimeVideo but due to your crap fibre network that I'm paying good money for we cannot because it keeps hanging. Sort it out.

  • Hallbrook10 Heidi Hallbrook (@Hallbrook10) reported

    @bt_uk The Internet down and I need to be able to work from home. Any way we can ensure essential service can continue to run? The next appointment for someone is Tuesday. I have changed 3 weeks again and never has this issue before.

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported

    @bt_uk The problem seems to have rectified it self haven't a clue what happened but I'm able to log in again