BT (British Telecom)

BT (British Telecom) Outage Report in Caterham, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caterham, Surrey, England 03/18/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Redhill, Croydon, Crawley, Sevenoaks, Sutton, Kingston upon Thames, Thornton Heath, Wallington, Coulsdon, Mitcham, Orpington, Banstead, Caterham and Bromley.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomRedhill Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • _becki_d 🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenGavaghan Helen Gavaghan. Illustration. Photons, by me. (@HelenGavaghan) reported

    @bt_uk @EE You're seeking to offload on EE your responsibility. You've taken days of my time, sold me something you didn't understand after hours of seeming to do so. You're crushing me in middle with EE & closed unresolved complaint your mansplaining rep wouldn't let me make in MY words.

  • Suenameis Susan Elizabeth (@Suenameis) reported

    @MarcAllera @btsport So, get the minions to check your email box for my FORMAL COMPLAINT….and, would you like a copy of the response I get from OFCOM down the line?

  • nixynoo82 Moonchild82 (@nixynoo82) reported

    @bt_uk is there a problem in the HD8 area of Yorkshire? No apps are working on the box

  • Suenameis Susan Elizabeth (@Suenameis) reported

    @MarcAllera @btsport Not EE! Please note that complaint is also being made to OFCOM. As I was unhappy with services provided by EE I recently closed my two monthly phone accounts with EE. I was sent a THREATENING letter regarding a remaining amount of £11.48 which needed to be cleared.

  • stuartyboy_70 Disco Stu 🎯 (@stuartyboy_70) reported

    @bt_uk How can they be working to get this fixed ASAP if nobody has came to my house since last Wednesday? We where informed by the BT engineer he didn't have correct tools to dig deeper down for the connection and that Openreach would carry this out later that day?

  • JamesATpost James Taylor (@JamesATpost) reported

    @Smartsheet @BTCare It's working now, it was an ISP issue, lots of other sites weren't working either. I think it was an AWS relating thing.

  • quis_ut__deus Mikey (@quis_ut__deus) reported

    @bt_uk 24hrs and still no service but that’s OK according to your customer care team. Your company needs to be avoided like the plague! Just awful! I regret renewing my contract

  • Suenameis Susan Elizabeth (@Suenameis) reported

    @MarcAllera @btsport It took me REPEATED phone calls and half an hour of my life (which I’ll never get back) in order to wangle a way around your pathetic automated systems to speak to  someone to pay the small amount of money which you were threatening to refer to a credit collection agency.

  • Suenameis Susan Elizabeth (@Suenameis) reported

    @MarcAllera @btsport Your systems SUCK and YOU need to get them SORTED OUT so that others do not experience the same unnecessary stress that YOU are needlessly inflicting on them!! I will never recommend EE services to anyone in the future due to EE’s completely inadequate customer services!

  • MalcolmHorsley Malcolm Horsley (@MalcolmHorsley) reported

    @BTCare trying to return kit before being charged. Need envelope. Return Kit option on My BT does not exist. Please help