BT (British Telecom)

BT (British Telecom) Outage Report in Caterham, Surrey, England

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The latest reports from users having issues in Caterham come from postal codes CR3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caterham, Surrey, England 09/18/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Mitcham, Crawley, Orpington, Worcester Park, Caterham, Bromley, Teddington, Redhill, Reigate, Sutton, Dartford, Lewisham and Streatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rerodgers1 Rachel Rodgers (@Rerodgers1) reported

    @bt_uk down again for the umpteenth time 🤬

  • HelenMaryPike High Value Person 🐟💃🐈😷❄️ (@HelenMaryPike) reported

    Good luck with getting compensation from @BTCare if wifi doesn't work in every room in your house...methinks they don't mean that literally.

  • AFPaintingDeco Adams Family: Painting & Decorating (@AFPaintingDeco) reported

    @bt_uk No point, never get anywhere but excuses. Even reported to offcom and they didn’t get anywhere.... waste of space.

  • PaulDevonPhoto ᑭᗩᑌᒪ ᗯᕼᕮᕮᒪᕮᖇ (@PaulDevonPhoto) reported

    @bt_uk My broadband is fine. BT need to admit that there are problems with the supply of YouTube data to BT customers. I’m sure BT cache YouTube and that’s where the issue lies.

  • zla25 z0la25 (@zla25) reported

    @bt_uk still struggling with this BB 3 years on, the service you are providing is distrusting, We are forced to go into the office against government advice, putting ourselves and others at risk. The service I am paying for doesn’t work, DO SOMETHING BT

  • rexyrex360 roger wilkins (@rexyrex360) reported

    @SkyHelpTeam @bt_uk Internet down for whole area at least a mile radius.... playing cod online and we all lost Internet same time

  • LancsKR Ean Sterling (@LancsKR) reported

    @bt_uk I have smarthub2 with disc. My laptop is in the same room as the hub upstairs but continually connects to the disc which is downstairs and has a weaker signal. How do I rectify this problem

  • McNooshy Nooshy (@McNooshy) reported

    Jesus fuking christ craigan calm down next the Soro will be worth 40M dembele dollar @btsport

  • danredland Danredland (@danredland) reported

    @bt_uk have been waiting for an update on my order since Monday. Spoke to someone today who promised me I would be called today. Yet again noone bothers to call. Why are BT so bad

  • whatsarahsaw Sarah (@whatsarahsaw) reported

    @bt_uk You’ve missed the point! They’ve refunded it as a mischance. The issue is the threatening language. Time to leave BT