BT (British Telecom) Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Thornton Heath, Croydon, Crawley, Wallington, Coulsdon, Mitcham, Redhill, Orpington, Banstead, Caterham, Bromley, Ashtead, Dartford and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Thornton Heath |
Internet | |
| Croydon |
Wi-fi | |
| Crawley |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MMAvanDAN
(@MMAvanDAN) reported
typical @btsport not working when im actually trying to use their service. sort yourselves.
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gonzo
(@pears0) reported
@bt_uk BT Baby monitor is not generating events. How do I raise this issue with a technical team as there is no way to do it through your website?
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Tim Fewell
(@teejayef) reported
@bt_uk It’s my sister-in-law’s account in Mobberley, Cheshire. The fault has been raised and the 3 week notice was a response from BT so yes, there must be a known issue. BT have confirmed that it isn’t in her house but is in their system. That’s why a repair time of 3 weeks is so poor.
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Steve Douglas
(@stevedouglas76) reported
@bt_uk I’ve attempted to get your customer service reps to resolve this on 5 different occasions and got nowhere. So I figured publicly exposing the fact that you breach GDPR by sending details like that to unverified addresses might work
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Laurence White
(@lorenzoblanco15) reported
@BTCare any danger of the issues in BT28 being sorted any time soon? Was assured at 12.45 today that it would be sorted by close of business and here we are at 9.39 still without broadband, phone and TV. Working from home is going to be some craic tomorrow again ...
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jenni
(@jenigma_) reported
@bt_uk Other than a resounding no to my initial question, I’m struggling to understand this ‘work’ business as it just sounds like a bunch of words strung together that the customer doesn’t understand/that is not being explained well intentionally. Yes my other question about postage
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Kay
(@Kay_2901) reported
@bt_uk any update for broadband issues in the ig6 area..it has been down since 3pm today
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Steve Douglas
(@stevedouglas76) reported
@bt_uk Perhaps validate email addresses BEFORE sending the installation address and time, bank details and customer name to it? I’m fairly certain I have enough details to commit identity theft on the person who mistyped my email while signing up for your broadband. GDPR breach?
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Ben Chainey
(@dracohighpriest) reported
@btsport I've ordered Wrestlemania on BT sport sky box office, but I cannot record it. It will be impossible to watch the whole event in on sitting. Any help would be appreciated
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Tim Fewell
(@teejayef) reported
@bt_uk When there is a fault in your phone system (acknowledged by BT as being in their system) why does it take 3 weeks to fix? - the message from BT states that they expect to have the fault rectified by 25th April! UNBELIEVABLE!