BT (British Telecom) Outage Report in Caterham, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Sutton, Sevenoaks, Dorking, Westerham, Kingston upon Thames, Teddington, Banstead, Purley, Bromley, Warlingham, Mitcham and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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Vince McGonagle
(@vincemcgonagle) reported
from
Crawley, England
@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NNAT 📝🌏
(@_Nell_AT_) reported
@bt_uk No internet connection in WD17 until end of next week! The internet should not be down for that long! How do I claim a refund on lost connectivity?
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WeazelUK
(@47isthenuts) reported
@SkyHelpTeam I shouldn’t have contact you for a credit you should do that automatically. As we have mobiles with sky, data to help cover the loss of service would be a very helpful offer. @BTCare hubs now have 4g built into their hubs and if you have an older one they send you a 4g hub
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Top Cat
(@tony_crosbie) reported
@btbusinesscare No , you have decided to close the complaint
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Jules D
(@smiley_jules) reported
@bt_uk what's the update on restoring the broadband service in Bridge of Don, Aberdeen? We were informed it would be fixed by 14.05. It came on for less than 5 minutes and is off again
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Tony Sutton
(@tony_sutton) reported
@ecochris_todd @Mrdini @bt_uk You will find that the BT kit has been there since 2008 - look on Google Maps Street View. The Council made that cycle lane very recently. So I would imagine they are in the progress of moving the BT kit soon. Research before bad naming them...
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David Weston
(@dw3st0n) reported
@bt_uk only took 3 attempts to recontact my TV package. 1st advisor from Dundee was more interested in setting me up as a new customer. 2nd advisor from Hull said he was having system issues and would call me back
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Graham Clewes
(@GrahamClewes) reported
Apparently I can watch #Scotland game but not @EnglandRugby. I’m sure I’ve got old fashioned thinking here so my problem but this morn I couldn’t watch @englandcricket as on #BTsport, now @PrimeVideo is not successfully streaming one of the rugby games. I miss BBC & ITV for sport
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Steven Breen
(@breensteven1) reported
@MrJDeacon Do not ever think about @bt_uk awful I was paying 25 with @EE who then advised me to go with bt I now pay more than double with what I was paying ee and a worse service!!!
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Michelle Jefferies
(@michie19) reported
@btsport we have a problem on a business account and cannot resolve it because offices are closed until Monday now, not great for commercial premises that are open all weekend until late at night, will be seeking compensator loss of customers!
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Nathan
(@Nathan53937963) reported
@BTCare absolutely appalling service from BT with our broadband that has been completely off for 5 days and counting!!! lack of customer care and non service and can’t get a engineer out To our house yet keep taking our hard earned money for NO BROADBAND