BT (British Telecom)

BT (British Telecom) Outage Report in Caterham, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caterham, Surrey, England 01/22/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Streatham, London, Croydon, Mitcham, Lewisham, Epsom, Carshalton, Purley, Worcester Park, Balham, Sevenoaks, Teddington, Surbiton, Orpington and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomStreatham Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • helen_hancox Helen Hancox (@helen_hancox) reported

    @bt_uk Yes they are in a contract but when it was taken out my mum didn’t know Dad was going to deteriorate so rapidly. Mum tried to cancel today

  • Fairzo57 Graham Fairs 💙 (@Fairzo57) reported

    @Stewchat @LancasterJane13 @bt_uk We switched to Plusnet a few months ago. After an initial problem it's been fine, and fast.

  • foster_n1ck Nick Foster (@foster_n1ck) reported

    @bt_uk Could you explain the issue please?

  • Sandanista Bob P (@Sandanista) reported

    @bt_uk Done and promise not to... if I dont trust an email I check with a hover over any links... but the obvious error in that one is saying BT were giving me a refund! (never happens LOL ;-))) ) - I'll get my coat!!

  • Stewchat Stewart 📖✒ (@Stewchat) reported

    @LancasterJane13 @bt_uk Its always the same Jane, they have not improved customer services one jot in the last 10 years. Everything ends up as an official complaint rather than keeping customers informed.

  • lets_reset Reset (@lets_reset) reported

    Hello @bt_uk - when moving home, we ordered your 900MBit Halo 3+ broadband to our new home, being promised that it is "available". We are both relying on internet for our work. Now you want to take "a few weeks" before you send an engineer. Not acceptable, is it? We need help.

  • Charles_Sellers Charles Sellers (@Charles_Sellers) reported

    Houston I have a problem. Broadband speed of 0.07mps download and 0.03mps upload. @bt_uk help via Newcastle office extremely helpful with new kit being sent overnight. In the meantime I'm off to buy some stamps from the @PostOffice if I can remember where it is 🙄 #technology

  • samskeates Samantha Skeates (@samskeates) reported

    @bt_uk crap!!!!!!! Router keeps going red so have to switch on then off. Watch netflix for 10mins. Then goes off again. Get a grip😡😡😡

  • SaffireHaze JoJo Bean Easter (@SaffireHaze) reported

    @bt_uk 48 hours to fix it! Leaving doorbells disconnected! Seriously Unacceptable!

  • eirn72 Ian (@eirn72) reported

    @BadWilf @bt_uk It might be a wider problem, my broadband with a different provider has been very intermittent today