BT (British Telecom) Outage Report in Surbiton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Ealing, Wembley, Camden Town, London, Tower Hamlets, Islington, Hackney, Brentford, Southwark, Croydon, Mitcham, Bermondsey, Isleworth, Streatham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Ealing |
Internet | |
| Wembley |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence Davies
(@ldaviesmusic) reported
@bt_uk We've had no broadband since moving house on 10th Sep, despite following all the moving instructions and have had a text to say our new service is now available. Tried to use the faults text support but it says it can't find an acc. associated with our landline no.
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MonkeySerum
(@Monkey_Serum) reported
@FullStackJay @bt_uk Try with a different browser, mine never shown on Chrome, when I used Edge, there it was !
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Andrew Harrison
(@Andy_Harrison_) reported
@bt_uk @PS5StockAlertUK I login and can't find the code. ?
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P
(@ppaigeyx) reported
Took the day off work and waited in all day to have the internet set up and the engineer hasn’t turned up @bt_uk 🥲🥲🥲 what awful service !!!!
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Stephen Edgar
(@sedgar123) reported
@bt_uk I've got it my basket but it's asking to sign in again and when I do it's saying there's an error signing in but I'm able to log in on the app and in another tab
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Andrew Stagg
(@staggphoto) reported
@bt_uk My parents have been without a telephone for 5 weeks now - One with cancer, one with MS and Dementia, constantly fobbed off with lame excuses. They had an emergency this morning and luckily came to use my phone. What are you going to do about it??? @Ofcom
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Julian Clarke
(@juliandc) reported
@bt_uk As a BT customer, I redeemed my PS5 offer code 6 weeks ago. It says so under “my offers” at bottom of the page. So should work for other customers. Thus using an MS Windows laptop
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Joules219
(@joules219) reported
@bt_uk Customer service - Technical help I have tried to get through to you to report a fault but your computer system will not put me through to a person just sends me a text to reply to which will not send!! I just want to speak to a person and get this broadband sorted.
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Michael Inman
(@snuffer31) reported
@bt_uk what happens if you already get Xbox ultimate through Xbox but want to get it through BT will it automatically cancel the Xbox payment or will I have to cancel it myself
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Lynn Allen
(@LynnAll05747988) reported
@bt_uk in all my years of running a business I have never come across such horrendous customer service as I have with BT Cloud Voice. New phones have now been in place for 4 weeks, and my BT “project manager” continues to duck my calls 🤬