BT (British Telecom)

BT (British Telecom) Outage Report in Surbiton, Greater London, England

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The latest reports from users having issues in Surbiton come from postal codes KT5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Surbiton, Greater London, England 06/03/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Tower Hamlets, Feltham, London, City of Westminster, Bermondsey, Fulham, Islington, Streatham, Southwark, Croydon, Camden Town, Paddington, Hackney, Ealing and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets E-mail
United KingdomFeltham Total Blackout
United KingdomLondon Internet
United KingdomFeltham E-mail
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Linda_Sgoluppi Linda Sgoluppi 🕷 (@Linda_Sgoluppi) reported

    @SunsetDesires @bt_uk If it's a widespread problem BT could at least Tweet about it. So very irritating. @bt_uk

  • TCogwright Timothy Franklin Cogwright (@TCogwright) reported

    @btbusinesscare Are there any plans for you or openreach to roll out FTTP rurally within the next ten years? 30-50Mbps just doesn't cut the mustard. FTTC speeds were acceptable in 2010 as a temporary stop gap solution but we desperately need more.

  • ycymrocymraeg David Meurig Rees (@ycymrocymraeg) reported

    @bt_uk Unable to login to my BT account, service unavailable, try again later. Any suggestions?

  • chinleyman gary tordoff (@chinleyman) reported

    @bt_uk I cant get access to any of our BT email addresses or My BT, can someone please help. Says I am using wrong log in or passwords.

  • writermels Melly Christmas (@writermels) reported

    @MancunianCaviar @bt_uk Hi Liam! I’m the same - in Stoke-on-Trent, down since 11am. I’ve had no response from the text number either. Just got through to an advisor - there’re aware of a problem but not how long it will be as they are working on it. No consolation - just thought I’d let you know.

  • trgilbert9 Tim Gilbert (@trgilbert9) reported

    Absolute shambles from @bt_uk how hard is it transfer your internet to a new home? 🤬 2 cancelled orders by BT without correspondence / 6 hours spent on the phone chasing their mistakes and still no resolution!! Two people trying to work off an 4g for 2 WEEKS #btinternet

  • TMK1301 TK (@TMK1301) reported

    @bt_uk is your website down? I keep getting an error message when trying to view my bill.

  • stephen2876 Stephen Hall (@stephen2876) reported

    @bt_uk Scam caller with automated message saying internet would be disconnected due to unusual activity. Cut off half way through. Tried to block number but 1572 not working due to technical issue.

  • AlexisKAnderson Alexis Kat Anderson (@AlexisKAnderson) reported

    @bt_uk broadband has been dropping in and out for days and is very slow! Your website won’t even show my account details to report the issue. Please can you advise if you are having issues in se20 area?

  • _BladeUK_ craig wilson (@_BladeUK_) reported

    @bt_uk I have and they can’t connect it, major issues with BT atm 😔 not sure why I came back