BT (British Telecom)

BT (British Telecom) Outage Report in Surbiton, Greater London, England

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The latest reports from users having issues in Surbiton come from postal codes KT5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Surbiton, Greater London, England 08/08/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surbiton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, Tower Hamlets, London, Southwark, Ealing, Hackney, Bermondsey, Cricklewood, Camden Town, Croydon, Balham, Hayes, Streatham, City of Westminster and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Wi-fi
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Phone
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @bt_uk So, the fibre install went great! Engineer was nice and did the work well. But the damn thing doesn't work!! All good on the physical side, the adtran is getting light, but there's a flashing pon! Engineer spent 2 hours trying to get hold of 1 of the 5 people who have

  • hovemonkey NukaUK (@hovemonkey) reported

    Broke down in tears on the phone to @bt_uk ECR because the line ive been waiting for since July and was assured would be turned on last Saturday and then changed to Tuesday now has a fault on it and has gone back to @OpenreachHelp. I'm just so so so fed up

  • stefanpaetow Stefan Paetow (@stefanpaetow) reported

    @shutteritch @bt_uk That's utterly ****. You should know better, BT!

  • Team_RALF Team R.A.L.F. (@Team_RALF) reported

    @bt_uk Have been trying to get in touch with BT. I am a Halo 3+ customer, have all comms with you. Have launched a complaint as I haven't been able to install the new Norton anti-virus, have phoned several times. When are you planning to respond? How are non Halo 3+ customers treated?

  • radiogoatboy goatboy music (@radiogoatboy) reported

    @bt_uk @Ali_Phillips01 call this general line Alastair and then sit waiting for a customer service operative to not be able to forward your call to the person who should be able to call you, because of jobsworth internal policy. Seriously just find another supplier, BT are clowns

  • radiogoatboy goatboy music (@radiogoatboy) reported

    @shutteritch @bt_uk dump BT, I had the same problem 9 years ago and they are still trying to charge me for a service they never supplied. They are idiots.

  • radiogoatboy goatboy music (@radiogoatboy) reported

    @bt_uk I get decidedly pissed-off when @bt_uk attempts to whitewash my complaint and force me to wait on the phone for 2 hours without any resolution. You don't even allow you own staff to contact other departments to serve customers. All for an every increasing price, great job!!!

  • Proudy31589 Ste (@Proudy31589) reported

    @btsportfootball @premierleague @btsport again showing that they couldn’t give a toss about fans. Brighton away for LFC now at 12:30 on a Saturday. Not the worst rescheduling we’ve ever had but still.

  • __Aaron_F Aaron (@__Aaron_F) reported

    @bt_uk hi, recently I've been experiencing alot of packet loss and connection problems, the connection is either weak or wi cut out all together. Any support would would appreciated

  • JohnBrassey1 John Brassey (@JohnBrassey1) reported

    We all love to knock @bt_uk but I’ve just had a problem with email security and they really could not have been more helpful. Credit where credit is due.