BT (British Telecom) Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Tower Hamlets, Camden Town, Bermondsey, Islington, Hackney, Wembley, Hayes, Croydon, City of Westminster, Paddington, Ealing, Hounslow and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hampstead |
Total Blackout | |
| Tower Hamlets |
Internet | |
| Camden Town |
Internet | |
| Bermondsey |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Reuben Puddy
(@ReubenPuddy) reported
@bt_uk I just signed up for your broadband and realise I'd like your uninterruptable deal with whatever mobile network you're dealing with but I have no way to contact you. Can you help please? Thanks
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gort baringa
(@gortbaringa) reported
@bt_uk I suggest BT better think of something better than that to keep me as a customer
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ricky miller
(@millerboy08) reported
Ridiculous how much protection goalkeepers get , scandalous ... never in a million years is that a foul @btsport @adamsummerton
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gort baringa
(@gortbaringa) reported
@bt_uk Well you tell me if I still need help with this. When I go to use it tomorrow morning will it keep cutting out again? Has anything been repaired or changed since Saturday morning? If not I would highly suggest I do need help with it.
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J- Blüdhavens guard
(@Jmariom86) reported
@bt_uk Hi, I am not a BT customer but we use openreach for the fibre optic service via Sky. I have checked and there are non problems with Sky. Happy to provide my postcode via PM
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Lesley-Anne Dillon
(@LesleyDill226) reported
@bt_uk It’s been happening for a while, I know other people who have moved to other providers for a more reliable series record. The ONLY reason I am with BT is for MotoGP, if it continues to fail to record there is no point me staying
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Lesley-Anne Dillon
(@LesleyDill226) reported
@bt_uk I’m restarting the box but the guide isn’t the problem. The guide says MotoGP, the bar at the bottom of the screen does not
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Steve
(@StevenK06633052) reported
@bt_uk I cancelled your crap Wi-fi and phone line, your pettiness wouldn’t allow me to transfer my decades old number to my new provider, had your service improved I might have gone back but not whilst you full of woke shite.
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Maria Turley
(@MariaConyard) reported
@bt_uk So @BTSopenreach @bt_uk have cancelled our engineer visit twice over the course of the weekend because we are apparenting accessing the min req service. Just to be clear, we currently have no broadband. (1)
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Neil Puncher
(@NPuncher) reported
@bt_uk The speed to the hub is slow, surely that is beyond just switching off and on? I had an engineer out on Friday.