BT (British Telecom) Outage Report in Epsom, Surrey, England
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The latest reports from users having issues in Epsom come from postal codes KT19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Walton-on-Thames, Teddington, Hammersmith, Croydon, Southwark, Hounslow, Banstead, Purley, Woking, Fulham, West Drayton, Greater London, Guildford and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Walton-on-Thames |
Internet | |
| London |
Internet | |
| Teddington |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Simm
(@markesimm) reported
@atwav1928 The deal is for 18 matches inc all play-offs and British Final - same as BTSport (I believe) - the Deal should’ve been ‘weekly matches’ …trouble is then, too many ‘repeat’ matches!
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✨Kittea (Emma) | 🏳️🌈 #Pride #LoveIsLove ❤️💜💙
(@MerKittea) reported
So I set up the @bt_uk Hub and do I have internet? Nope! Everything's plugged in.. I waited and I even tried restarting.. nothing. And of course my previous broadband cut off now I'm registered with BT. Currently using my laptop and a BT Wifi Hotspot, in a web chat to fix it 😓
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Lynn
(@LynnColhoun) reported
@bt_uk please help. My router is flashing pink. I’ve tried rebooting, disconnecting devices etc. still flashing pink
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Ross
(@Arstus) reported
@TheRunningManZ @bt_uk Good luck! I waited weeks for BT to sort their **** out before I gave up and cancelled the installation. Fortunately I still had my old provider and line to fall back on.
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John Millington 🅙
(@JPM9685) reported
@bt_uk Account is in my name I might have to cancel my account and go sign up with my wife’s details Especially to save money Can you not check if her ni number is eligible
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Teddy ♿ 🏴
(@Theodor90217332) reported
@bt_uk can you like not tear down payphones in remote places. These can be used for emergencies medical or because someone's phone died or lost it or left it somewhere
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annienelson
(@apnelson1) reported
@bt_uk why am I paying for an internet service that never works 😡😬
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Jakeiszerocool
(@jakeiszerocool) reported
@TheRunningManZ @bt_uk Yeah we get the same service from spectrum, who needs internet for days at a time anyways
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Dame Susan Robinson
(@hatetorycuts) reported
@bt_uk really unsure how am supposed to watch video link sent prior to engineer visit when broadband dropping every few minutes & is part problem needing attention That & no landline
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Terry Cornwell
(@TerryCornwellUK) reported
@bt_uk could I please get an update on the following reference. VOL013-692202979790. You mistakenly canceled my mobile phone service yesterday and have now closed the case however, I still have no service so this is my only way to contact you now... Many Thanks