Is BT (British Telecom) having an outage in Epsom, Surrey, England?

@btcare it’s now over 2months since I was promised a free amazon echo dot as part of renewing my broadband contract in Nov 2018. Despite numerous phone calls & asking for a complaint to be loaded I still do not have the dot nor any response to my complaint. Come on bt.

opening 12 mins very poor . we haven't got going .. come on @ManUtd we need to be faster .. @btsport #FACup

@BTCare Hi. It says service seems ok but my super fast broadband is much slower than usual

what a first game for #OleGunnarSolksjaer @ManUtd 😊😊 never would of happend under jose . 5 goals attacking football players were trying things players were happy ..keep it going lads @btsport

@btsport so useless this season, and for that reason I may cancel my @virginmedia TV 😕

@TonyAdams @btsport You should have got down there and pulled the shirt back on

Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

@btsport your customer service is disgusting.

@btbusinesscare @bt_uk @BTCare WTF can someone from BT call me to deal with this problem, and stop passing the blame one to another!!!

Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

This should have been done Monday when I reported the problem. No Wednesday end of the day leaving my comknag without phone line and intenerendo for 3 full days! @btbusinesscare what are you planning to do to compensate me for the days lost! Please facts not more excuses!!

@btbusinesscare I just sent a quick recap, hopefully you can fix the problem and find the way to compensate me for being without phone line and internet for nearly a week!!

@btbusinesscare after nearly a week of complaints and me being without phone line or internet @bt_uk just inform me that I need to ask you to help!! Can someone from BT deal with the problem ASAP and stop finding excuses!!

@BTCare Hi. I used to be a BT fibre customer but I found even the fastest BT internet speeds to be far too slow when compared to other services.

@BTCare I have a residential account - you'd have to PAY me to have a business account with you based on the service you provide!

Shocking service from @BTCare, waiting for my line to be put in the ground for well over a week now.. keep getting texts just putting it off!! Not even a phone call....

@BTCare The person claiming to be a BT engineer. I had a similar call two weeks ago. He referred to himself as a BT engineer (not Openreach) and told me there was something wrong with my Hub and I needed a replacement. He put the phone down on me when I asked him too many questions.

@BTCare Nothing wrong with BT to be honest and the fact you replied faster than @SkyUK is epic. Im tired of their crummy service so would like to see who would value my meagre business

@JHughes_11 @BTCare They’re fake. I had the same after getting a new hub. I suspect our customer details have been compromised.

@BTCare No, customer service about 40 mins ago. Engineer left at 11am after 3 hours. Said he was escalating it to another team at BT to sort it today by remote access. He knew it was an emergency situation, yet I’ve been left hanging.

@BTCare Broadband upgraded to superfast on Monday, lost all connection from that day. Engineer came today & wasn’t able to fix it. Said he was referring it to u for remote access. That was 4 1/2 hours ago. Rang BT who said nothing on their system. A 2nd engineer is due tomorrow.

@BTCare I don’t have a complaint reference on the basis I am spending so much time together with my co ordinator calling Manila the last thing I need is to then repeat myself to another department

@girondins are only 4 points above 3rd bottom @btsport commentator right now in @PSG_English Vs @LOSC_EN game, idiot commentator saying can’t rule @girondins #Bordeaux out of the running for top spots, 19 whole points below PSG at top. #PSGLILLE game live now BTSPORT2 #ligue1

Huge credit to @mrjakehumphrey for his professionalism and respect on an awful day given the #Hoddle and #lcfc helicopter crash @btsport

@BTSportBoxing @btsport What a idiot!!!!

I've tried to complain 3 times today about the COMPLETE lack of service from @bt_uk, and been hung up on 3 times... they've messed up every single aspect of my order - terrible, appalling service! @BTCare - this rumbles on and on

It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

@hayhotime @btsport I am getting the same issue. Every other channel fine. Get to BTSport1 and apparently its my Internet!!!!!

mourinho has to go surely another defeat another poor performance @ManUtd players out of postion ed woodward do the right thing get rid now @btsport

@ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

@BTCare Hi - it is not working and asking for a valid number. Please advise on next steps?

@BTCare hi am in SW16 with no broadband at all and a lot of urgent work to do - is this area affected by an outage? Any idea on resolution time?

@BTCare Any issues in the W1D London area with Broadband? No connection here?

@pw_thunder @DannyJohnJules @BTCare Exactly. They are disgusting. They’ve failed to provide me with a service and now have the cheek to penalise me for no longer wanting to pay for a service they are not providing for me. You couldn’t make this shit up

@btsport When will this seasons Bundesliga Matchday 1,2 and 3 appear in Catch Up on the BT Sport App as only last season is there #help

@Jacquistewart8 @BTCare Nope. I’ve successfully canceled my contract and switched back to @SkyUK. Their broadband might be slower but it’s reliable. In all the years I’ve been with them I’ve never had a problem.

Bye bye @BTCare your service has been shockingly shit

So now @BTCare message me to say my broadband should be working after six days of no service and guess what? It’s not working. This crappy company is like an unwanted gift that keeps giving

@BTCare Waited in for engineer to show up, he was a no show (8-1,) apparently the problem needs to be fixed elsewhere. Is it being fives today please?

@BTCare as I said, terrible user experience, couldn’t even view my online bills to get the account number. Please feedback to #tech

@BTCare Nope, it’s not, I’m a Business Customer. Paper free so no bills. Had no choice but to scream my way through to a manager. Sorted now

@BTCare When he didn’t appear your ‘chat’ service abysmal - they cut you off if they can’t answer the question!

Is it Young Boys vs Old Men tonight then? What a stupid ******* name! Why not call yourselves Bern FC or something less pathetic! #ChampionsLeague #btsport #manutd

@BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

@BTCare @bt_uk Your customer service is outrageous. Really rubbish, ‘chat’ options gets cut off when people don’t know the answer and engineers get cancelled ‘by mistake,’ by you!

.@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

neymar has been shit @btsport #ChampionsLeague

@btsport please stop using Mcmananman. He is awful.

neymar has beem awful dosent track back and cant handle a tough league. pathetic #ChampionsLeague @btsport

@FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

@BTCare Despite felling ykuabout problems with our phone line & broadband have heard absolutely nothing from you. Please respond.

Just in, Rangers not at there best, started well, and the opposite from killie, but after the equaliser killie were terrific. There midfield 3 tenacious and front 3 never stop. #BTsport #killie #gers #shattered #nightall 👍💤

My BT sport comes through TalkTalk, but BT bill me and I pay them direct. Hasn't worked for nearly 2 months. BT say TalkTalk should sort it, they say BT should. Both utterly useless, particularly BT as I'm their customer in this. @btsport @TalkTalk

@btsport get Sutton to ****.

One thing I won't miss when @SkySports get @spfl is Stephen Craigan. Would rather listen to a pneumatic drill than his awful commentary on @btsport

@BTCare My BT flashes "Loading dashboard information" a couple of times then reverts to login page. Not helpful.

@bt_uk @btsport terrible service. Expected carabao cup Man City on Sky main event but instead cricket is on. Not happy!! Channel listing state Carabao cup!!

@btsportfootball @chris_sutton73 Watching #KillieVsRangers on #btsport, and the first 10 minutes have been bloody awful. Decent atmosphere mind.

@alexrae1969 @btsport Never dull Alex...

Well done @KThomsonAcademy saying @chris_sutton73 being poor singling Morelos AGAIN!!! Embarrassing watching @btsport with this bitter tit