BT (British Telecom) Outage Report in Epsom, Surrey, England
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The latest reports from users having issues in Epsom come from postal codes KT19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Bermondsey, Fulham, Carshalton, London, Southwark, Catford, Streatham, Mitcham, Epsom, Weybridge, Deptford, Lewisham, Brentford and Balham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Bermondsey |
Wi-fi | |
| Fulham |
Internet | |
| Carshalton |
Internet | |
| London |
Internet | |
| Bermondsey |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart Taylor
(@sktaylor99) reported
@btsportmotogp Exactly what I'm wondering. I pay for BT Sport all year just for MotoGP and now it seems thee won't be anything shown until the first race is on. Poor show @btsport
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Juxto
(@JuxtoG) reported
@bt_uk Not really helpful tho is it. My internet has been down since last night. My internet has been unsustainable for months
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Chris mcdonough
(@chrismcd87) reported
@the_pieface @virginmedia Virgin are shocking. I had issues everyday and they were useless. Switched to @bt_uk and it’s the best internet going 👍🏻. Definitely get rid of virgin
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Nial O'Farrell
(@NialOFarrell) reported
@btsportufc Stupid BTSport cutting parts of an interview at 5 in the morning #UFC259
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Alister George
(@Alister104) reported
@bt_uk your wife is awful please fix it. I have serious lag to online games and I’m paying 60 a month and my game is unplayable
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$
(@sehrmaid) reported
I just purchased a BT pass and im on UFC live and it’s telling me this video is not working or not aval in your region 🥴 @btsportufc @btsport
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Hannah
(@HennaWalsh) reported
@bt_uk I had to explain YOUR OWN PROCESSES back to your staff to stop them sending me around in circles / fobbing me off. Counting down the days until we can get out of this contract tbh.
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KP
(@KieranPhipps_) reported
@bt_uk order is now cancelled and is meant to re setup without having to swap equipment etc as promised by your customer service but now I've been chucked back into the auto system again! 🤬 Stuff this I'm going to @SkyUK
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Cecilia Is Smart 💎
(@ceciliaissmart) reported
@bt_uk BT Business really are shockingly bad. Been trying to PAY a bill for over a week. Calls passed around. Website not working. If they are this bad when you are trying to give them money...
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Neonsparks2020
(@SparksNeon2020) reported
@bt_uk when my contract ends I will be leaving you. Your router is a pain in the ***. I can't split the bands so can't choose what network 2.4 or 5 I need to connect to! Some of my devices need 2.4 but I can't communicate when I'm on a different frequency!