Is BT (British Telecom) having an outage in Epsom, Surrey, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Epsom, Surrey, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Epsom, Surrey, England

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Most Reported Problems:

  • Internet (62.09%)
  • Wi-fi (13.22%)
  • Phone (13.22%)
  • E-mail (5.24%)
  • Total Blackout (4.99%)
  • TV (1.25%)

BT (British Telecom) Outage Map Near Epsom, Surrey, England

BT (British Telecom) in Epsom, Surrey, England Comments

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BT (British Telecom) Issues Reports Near Epsom, Surrey, England

Latest outage, problems and issue reports in Epsom, Surrey, England and nearby locations:
  • mayur1958 ms (@mayur1958) reported from Spelthorne District, England

    @btcare it’s now over 2months since I was promised a free amazon echo dot as part of renewing my broadband contract in Nov 2018. Despite numerous phone calls & asking for a complaint to be loaded I still do not have the dot nor any response to my complaint. Come on bt.

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    opening 12 mins very poor . we haven't got going .. come on @ManUtd we need to be faster .. @btsport #FACup

  • mrtimenglish Tim English (@mrtimenglish) reported from Hounslow, England

    @BTCare Hi. It says service seems ok but my super fast broadband is much slower than usual

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    what a first game for #OleGunnarSolksjaer @ManUtd 😊😊 never would of happend under jose . 5 goals attacking football players were trying things players were happy ..keep it going lads @btsport

  • NimoOoL Nimoool (@NimoOoL) reported from Hounslow, England

    @btsport so useless this season, and for that reason I may cancel my @virginmedia TV 😕

  • mazzerooni mazzerooni (@mazzerooni) reported from Brentford, England

    @TonyAdams @btsport You should have got down there and pulled the shirt back on

  • adriancammidge Adrian Cammidge (@adriancammidge) reported from London, England

    Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

  • JamieJG94 Just Jamie (@JamieJG94) reported from Camberwell, England

    @btsport your customer service is disgusting.

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Kensington, England

    @btbusinesscare @bt_uk @BTCare WTF can someone from BT call me to deal with this problem, and stop passing the blame one to another!!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from London, England

    Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Kingston upon Thames, England

    This should have been done Monday when I reported the problem. No Wednesday end of the day leaving my comknag without phone line and intenerendo for 3 full days! @btbusinesscare what are you planning to do to compensate me for the days lost! Please facts not more excuses!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare I just sent a quick recap, hopefully you can fix the problem and find the way to compensate me for being without phone line and internet for nearly a week!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare after nearly a week of complaints and me being without phone line or internet @bt_uk just inform me that I need to ask you to help!! Can someone from BT deal with the problem ASAP and stop finding excuses!!

  • EricStoller Eric Stoller (@EricStoller) reported from Kingston upon Thames, England

    @BTCare Hi. I used to be a BT fibre customer but I found even the fastest BT internet speeds to be far too slow when compared to other services.

  • SurreyArtSchool Surrey Art School (@SurreyArtSchool) reported from Dorking, England

    @BTCare I have a residential account - you'd have to PAY me to have a business account with you based on the service you provide!

  • adamwhite27 Adam White (@adamwhite27) reported from Guildford, England

    Shocking service from @BTCare, waiting for my line to be put in the ground for well over a week now.. keep getting texts just putting it off!! Not even a phone call....

  • Wuuff Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare The person claiming to be a BT engineer. I had a similar call two weeks ago. He referred to himself as a BT engineer (not Openreach) and told me there was something wrong with my Hub and I needed a replacement. He put the phone down on me when I asked him too many questions.

  • LexOfBeard Laaarvely (@LexOfBeard) reported from Lambeth, England

    @BTCare Nothing wrong with BT to be honest and the fact you replied faster than @SkyUK is epic. Im tired of their crummy service so would like to see who would value my meagre business

  • Wuuff Petunia Winegum (@Wuuff) reported from Lambeth, England

    @JHughes_11 @BTCare They’re fake. I had the same after getting a new hub. I suspect our customer details have been compromised.

  • Wuuff Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare No, customer service about 40 mins ago. Engineer left at 11am after 3 hours. Said he was escalating it to another team at BT to sort it today by remote access. He knew it was an emergency situation, yet I’ve been left hanging.

  • Wuuff Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare Broadband upgraded to superfast on Monday, lost all connection from that day. Engineer came today & wasn’t able to fix it. Said he was referring it to u for remote access. That was 4 1/2 hours ago. Rang BT who said nothing on their system. A 2nd engineer is due tomorrow.

  • johngreenlondon John Green (@johngreenlondon) reported from Camberwell, England

    @BTCare I don’t have a complaint reference on the basis I am spending so much time together with my co ordinator calling Manila the last thing I need is to then repeat myself to another department

  • JonathanAvis87 dufus (@JonathanAvis87) reported from Croydon, England

    @girondins are only 4 points above 3rd bottom @btsport commentator right now in @PSG_English Vs @LOSC_EN game, idiot commentator saying can’t rule @girondins #Bordeaux out of the running for top spots, 19 whole points below PSG at top. #PSGLILLE game live now BTSPORT2 #ligue1

  • OneTomPerrett Tom Perrett (@OneTomPerrett) reported from West Molesey, England

    Huge credit to @mrjakehumphrey for his professionalism and respect on an awful day given the #Hoddle and #lcfc helicopter crash @btsport

  • Vollverayn Gameness79 (@Vollverayn) reported from Merton, England

    @BTSportBoxing @btsport What a idiot!!!!

  • alexbremer Alex Bremer (@alexbremer) reported from Croydon, England

    I've tried to complain 3 times today about the COMPLETE lack of service from @bt_uk, and been hung up on 3 times... they've messed up every single aspect of my order - terrible, appalling service! @BTCare - this rumbles on and on

  • EvelynBA64 EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • Centre13_larry Larry Alaka (@Centre13_larry) reported from Hammersmith, England

    @hayhotime @btsport I am getting the same issue. Every other channel fine. Get to BTSport1 and apparently its my Internet!!!!!

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    mourinho has to go surely another defeat another poor performance @ManUtd players out of postion ed woodward do the right thing get rid now @btsport

  • THEORIGINALMB MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • HBurness Helen Burness (@HBurness) reported from Lambeth, England

    @BTCare Hi - it is not working and asking for a valid number. Please advise on next steps?

  • HBurness Helen Burness (@HBurness) reported from Lambeth, England

    @BTCare hi am in SW16 with no broadband at all and a lot of urgent work to do - is this area affected by an outage? Any idea on resolution time?

  • Gazz_18 Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @pw_thunder @DannyJohnJules @BTCare Exactly. They are disgusting. They’ve failed to provide me with a service and now have the cheek to penalise me for no longer wanting to pay for a service they are not providing for me. You couldn’t make this shit up

  • curtiz58 Victor (@curtiz58) reported from Lambeth, England

    @btsport When will this seasons Bundesliga Matchday 1,2 and 3 appear in Catch Up on the BT Sport App as only last season is there #help

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @Jacquistewart8 @BTCare Nope. I’ve successfully canceled my contract and switched back to @SkyUK. Their broadband might be slower but it’s reliable. In all the years I’ve been with them I’ve never had a problem.

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    Bye bye @BTCare your service has been shockingly shit

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    So now @BTCare message me to say my broadband should be working after six days of no service and guess what? It’s not working. This crappy company is like an unwanted gift that keeps giving

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare Waited in for engineer to show up, he was a no show (8-1,) apparently the problem needs to be fixed elsewhere. Is it being fives today please?

  • CourtenayJayne Courtenay Kusitor (@CourtenayJayne) reported from Lambeth, England

    @BTCare as I said, terrible user experience, couldn’t even view my online bills to get the account number. Please feedback to #tech

  • CourtenayJayne Courtenay Kusitor (@CourtenayJayne) reported from Lambeth, England

    @BTCare Nope, it’s not, I’m a Business Customer. Paper free so no bills. Had no choice but to scream my way through to a manager. Sorted now

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare When he didn’t appear your ‘chat’ service abysmal - they cut you off if they can’t answer the question!

  • 26fletch 26fletch (@26fletch) reported from Richmond, England

    Is it Young Boys vs Old Men tonight then? What a stupid ******* name! Why not call yourselves Bern FC or something less pathetic! #ChampionsLeague #btsport #manutd

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare @bt_uk Your customer service is outrageous. Really rubbish, ‘chat’ options gets cut off when people don’t know the answer and engineers get cancelled ‘by mistake,’ by you!

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    neymar has been shit @btsport #ChampionsLeague

  • KristySLuxford Kristy Luxford (@KristySLuxford) reported from Camberwell, England

    @btsport please stop using Mcmananman. He is awful.

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    neymar has beem awful dosent track back and cant handle a tough league. pathetic #ChampionsLeague @btsport

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • rcfoster richard foster 🦅 (@rcfoster) reported

    @BTCare Despite felling ykuabout problems with our phone line & broadband have heard absolutely nothing from you. Please respond.

  • KThomsonAcademy KevinThomsonAcademy (@KThomsonAcademy) reported

    Just in, Rangers not at there best, started well, and the opposite from killie, but after the equaliser killie were terrific. There midfield 3 tenacious and front 3 never stop. #BTsport #killie #gers #shattered #nightall 👍💤

  • TimSchofield19 Tim Schofield (@TimSchofield19) reported

    My BT sport comes through TalkTalk, but BT bill me and I pay them direct. Hasn't worked for nearly 2 months. BT say TalkTalk should sort it, they say BT should. Both utterly useless, particularly BT as I'm their customer in this. @btsport @TalkTalk

  • DS_dieci Derek Stevenson (@DS_dieci) reported

    @btsport get Sutton to ****.

  • e_chef_music e-chef (@e_chef_music) reported

    One thing I won't miss when @SkySports get @spfl is Stephen Craigan. Would rather listen to a pneumatic drill than his awful commentary on @btsport

  • MPloughboy Ploughboy (@MPloughboy) reported

    @BTCare My BT flashes "Loading dashboard information" a couple of times then reverts to login page. Not helpful.

  • AndyTaylor5 Andy Taylor (@AndyTaylor5) reported

    @bt_uk @btsport terrible service. Expected carabao cup Man City on Sky main event but instead cricket is on. Not happy!! Channel listing state Carabao cup!!

  • AndrewW44907873 Andrew Wright /\_/\ (@AndrewW44907873) reported

    @btsportfootball @chris_sutton73 Watching #KillieVsRangers on #btsport, and the first 10 minutes have been bloody awful. Decent atmosphere mind.

  • darrellcurrietv Darrell Currie (@darrellcurrietv) reported

    @alexrae1969 @btsport Never dull Alex...

  • connollyjon JC© (@connollyjon) reported

    Well done @KThomsonAcademy saying @chris_sutton73 being poor singling Morelos AGAIN!!! Embarrassing watching @btsport with this bitter tit