BT (British Telecom) Outage Report in Epsom, Surrey, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Epsom come from postal codes KT19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Bermondsey, Croydon, City of Westminster, Southwark, Walton-on-Thames, Surbiton, Beckenham, Blackheath, Lewisham, Deptford, Fulham, Kensington, Mitcham and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bermondsey |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fahy5 🇺🇦
(@fifthfahy) reported
@bt_uk Ah ok not automatic as in automatically given but automatic as in not challenged. Ok I will report. Ironically when I went to access my account yesterday late afternoon to cancel & check on this my account was unavailable. An outage. I would have reported it but.....
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Rob Turnbull
(@ITINTERACT2) reported
@bt_uk @NorthernJam This will be EE/BT. “My 900mb is slow , currently 350mb” “ Are you running any other devices “ “Yes an iPad and iPhone “ I’m sure there’s an ad showing 100 devices . Ffs
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Fahy5 🇺🇦
(@fifthfahy) reported
@bt_uk I may not understand the fix. What I do understand is customer relations. You seem not to. Is this a corporate culture thing? Don't admit mistakes?
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ChipPhat
(@chip_phat) reported
@bt_uk And once again, you've not sorted it. I can't get signal in my house at all and this mini hub you gave me is useless. If you don't have my broadband sorted tomorrow I'll be leaving BT as you clearly can't provide your half of the contract.
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Srigan Moharir
(@SriganMoharir) reported
@WayneSBarton @btsport @Thom_Boswell Hi Wayne! I wanted to watch George Best: True Genius and Too good to go down. But I'm in India right now and unfortunately, it's not unavailable for us. Is there a way you could ask BT Sport to make it available for the people living in India? I know it's a long shot! But well..
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mark coyle
(@marcusmark2019) reported
@bt_uk Sorry don't solve the problem...us customers expect results not excuses
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Mark
(@NorthernJam) reported
@bt_uk howay what’s going on with the poor service last 24 hours? Paying top Wack for this rubbish DH3 1
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Kamilė
(@KamilleVil) reported
@bt_uk hi, is the service down in SW4? Just lost internet and doesn’t pick up
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William
(@wilw6) reported
@bt_uk There was neither a delivery nor notification about lack of same, nor any notification that the visit was cancelled. Very poor customer service, & I'm not inclined to reorder only to be treated in a similar fashion next time I'm afraid.
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TAlesi
(@alesi_t) reported
@bt_uk I have been trying that for over a year but i get no renewal options. Do i sign up as a new customer? Ive no interest in calling a sales team. i just want to renew