BT (British Telecom)

BT (British Telecom) Outage Report in Epsom, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Epsom come from postal codes KT19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epsom, Surrey, England 02/03/2026 11:15

February 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Epsom, Wandsworth, Feltham, Croydon, Chertsey, Greater London, Southwark, Thornton Heath, City of Westminster, Woking, Walton-on-Thames, Sutton and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHounslow Wi-fi
United KingdomLondon E-mail
United KingdomEpsom Internet
United KingdomWandsworth Internet
United KingdomFeltham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • T__S__R Tom (@T__S__R) reported

    @crispfan99 @BTCare Same. Customer service said it was my issue and there are no issues. Box is unusable.

  • gordonsilvestro Gordon Silvestro (@gordonsilvestro) reported

    @btsport I am a @virginmedia customer and have BT Sport, why am I unable to use the BT Sport app?

  • DogeVincii DogeVinci 🐢🐘🐜🐝♟️01♥️♠️🎯 (@DogeVincii) reported

    @bt_uk if they want 2 cups then let them have it? i've picked my team. and u are in a big trouble

  • Laura_Caughey Laura C (@Laura_Caughey) reported

    @Tonysmini @bt_uk @OpenreachHelp Never been communicated to me by BT and I have no communication with open reach as through BT. Doesn’t matter now as moving out after 10months of this fiasco.

  • jjlinney JJL (@jjlinney) reported

    @bt_uk a week of no service and empty promises to repair the damage caused by one of your engineers. Now to discover you may not fix this till the 12th! Not just an inconvenience— we are unable to work from home!

  • pkbhadkoliya Pratik Bhadkoliya (@pkbhadkoliya) reported

    @bt_uk Thanks! I hope this time fibre team actually fix the problem and not just cancel the current order and create 7th order and send me 7th router. @MarcAllera yes I NEED help. Can you help me?

  • CheKenWarlock Che Ken (@CheKenWarlock) reported

    @bt_uk any way to find out when my area might get internet service back? I was told a team was working in the area and haven't had internet access for almost 24 hours now

  • TheWarRYior Ryan ♿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TheWarRYior) reported

    So #Raw didn't record on Tuesday (1am UK Time) on my @skytv Box for some reason & I pay for @BTSport but when I go through #OnDemand via my @skytv Box it won't let me download it. It's says some 💩 about upgrading or reactivating your subscription? W.T.F? Someone help.

  • therobharrison1 Rob Harrison (@therobharrison1) reported

    @bt_uk My services were activated today and had confirmation email/text but the broadband is not working…I have tried all the troubleshooting etc.

  • coach4creatives Kevin O'Neill (@coach4creatives) reported

    @bt_uk I can’t say either way. Will you come back and tell me whether your BT colleague just took the wrong details on the telephone. And secondly will you find out when I contacted BT to raise this issue before. It’s irritating that it wasn’t acted upon. Paragraph