BT (British Telecom) Outage Report in Epsom, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Epsom come from postal codes KT19 and KT18.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Epsom, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Lewisham, Hounslow, Thames Ditton, Bermondsey, Fulham, Croydon, Southwark, Catford, City of Westminster, Brentford, Streatham, Surbiton, Dorking and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Lewisham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Persh
(@JoePersh) reported
@marksweney do you cover @OpenreachHelp @bt_uk stories? They damaged my internet connection 5 weeks ago, and have refused to fix it so far. Latest update today is that they don't consider the issue "brand damaging" enough to be escalated...
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Zumingo
(@zumingo_) reported
Hey @bt_uk, I'm having trouble accessing Google sites (search, gmail, youtube) since Monday. The issue persists across browsers and devices. Can you please help?
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LOZLO
(@baeonice) reported
@asphodelmoon @bt_uk Same happened to me at one time Internet would work but as soon as connecting to my place of work remotely, it would break the hub and drop the connection. Has caused issues with manager and now caused me to resign from my job of 5 years.
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𝐋𝐨𝐢𝐜
(@LoicReviews) reported
@DafnotDaff @bt_uk @OpenreachHelp **** that's wayy to much.. I don't get it how you guys are paying so much for **** quality internet and a **** customer service
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bruno mc grail
(@bruno_grail) reported
@btsport @BTSportBoxing He was a bad bastard
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Chloe Cresswell
(@ChloeRaccoon) reported
Client has new @bt_uk phone on their VoIP system. It sits on obtaining IP address. BT support says it's because our DHCP server is out of addresses. Issue: the phones are on a BT supplied router/switch, and is physically separated from our network.
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Craig Bishop
(@CraigBishop86) reported
@btbusinesscare @BTBusiness It’s not, over a week now and still no diversion active. Lost count of how many advisors I have spoke with and a complaint marked as fixed which is not the case. Constantly told 4 hours for a resolution which never happens. Horrific customer service!
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boswelltoday
(@SandmanEdi) reported
from
Edinburgh, Scotland
@jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.
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MysteryStoner111
(@MysteryStoner11) reported
@bt_uk hi, I'm trying to call you to set up broadband and TV and speak about my colleague offers but the 0800 800 150 number isn't recognised, any help would be great, I don't want to order online because I want to discuss the colleague offers
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Kumar Kunasingam
(@thesoledr) reported
Another day and another failure by @bt_uk Waiting since September for full fibre, existing service turned off ‘accidentally’, now temporary hub has a fault. 2021 and no internet. #FullFibreFailure #donotswitch