BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Reigate, London, Hammersmith, Croydon, Greater London, Thames Ditton, Redhill, Leatherhead, Southwark, Wandsworth, Hounslow, Dorking, Bromley, City of Westminster and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Reigate |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anita Coleman
(@anita_coleman) reported
@bt_uk Big thanks to the very supportive gentleman from BT Mobile who we called on the helpline when I couldn’t receive calls or texts on my mobile phone. He was very patient and sorted the issue which wasn’t a network problem in the end it was with my phone!
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The Riders Rapport
(@RidersRapport) reported
Come on @btsport I series linked MotoGP to watch the MotoGP races the box has recorded every session except the MotoGP race. Rossi's last race and the stupid box fails to record. Why do I pay for this.
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pinkblondebonce ❤
(@blondebonce) reported
@bt_uk I know. I am. But that doesn't stop the fact that I am paying BT for a service which is not working. BT.
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Stephanie
(@_stephanie_28_) reported
@bt_uk Don't know my landline no. it's never been plugged in... thought it'd just be easier to ask than try to remember which account no. I need to log in - an old account still showing, BT mobile, or broadband - all just strings of letters and numbers with no hint as to which is which!
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Lorna Williams
(@lornawilliams81) reported
@bt_uk The link to the deal of the day on your website seems to be broken. A flight simulator game isn’t quite the same as Apple TV… 🧐
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Casey: GOTY Edition
(@TheAlmightyWord) reported
@bt_uk Nah it's fine now we were on hold for so long the problem seem to go away. Hopefully it won't come back.
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eamonn mcandrew
(@eamonnmcandrew) reported
@bt_uk Please can you stop putting messages out on the bt tower as I consider it pollution perhaps Philip your CEO could answer my email on the tower I will be down there tomorrow if you could organise my reply With thanks eamonn
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk why after 6 months of me complaining and you blaming @OpenreachHelp does it transpire they have never had a complaint about my situation? And you say you are doing everything in your power , open reach have never had my complaints highlighted 6 months no service ?.
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Leo Souliotis, PhD
(@leosouliotis) reported
Well done @bt_uk! At first refusing to lower my tariff as they can't provide the same speeds on my new place and now they even have a fault on these speeds! (They provided a 4G hub which doesn't work) UK peeps, any advice on where should I take this, potentially legally?
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Robert
(@Roberthastosay) reported
.@plusnet .@ofcom .@bt_uk It is now a full week and Plusnet email is STILL not working. They obviously do not care about their customers.