BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southall, Hammersmith, Hounslow, Sevenoaks, Orpington, Caterham, Reigate, Greater London, Thames Ditton, Redhill, Leatherhead, Southwark and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Wadsworth
(@tswadsworth) reported
@btbusinesscare we had 2 business lines installed on the 15 December and they are still not working!!! Nobody is responding. Please contact me ASAP
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Bryan Hayes
(@hayesbryan) reported
@bt_uk asked for an explanation why I have to wait 7 weeks for you to switch from one broadband customer to another, why I’ve spent over 25 hours on calls with you, with no resolution - all I got was a text saying “open reach are doing something or other”. Terrible cust. service
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Rathika C
(@rathika27) reported
@btbusinesscare I was on hold for 36 mins this morning before I had to take another call (funny that as working). Now on hold again .... 30 mins and counting. This is absolutely appalling customer service @BTBusiness @bt_uk There is not even an option to email a cancellation request 😡
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Ishwarya
(@ishwaryaLR) reported
.@bt_uk make it so difficult to raise a complaint - my elderly mother-in-law has been hung up on 3 times so far with no attempt to call her back. The only way to escalate it now (before we can contact the ombudsman) is to write directly to @ThomasDuecke and Simon Jonathan Lowth.
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Ken Chisholm
(@tighabhinn) reported
@bt_uk YES in July and December - so there has been a problem for a LONG time.
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Louise Powell
(@louisethomas82) reported
@bt_uk I contacted your ‘help desk’ which was a complete waste of time as the person was rude and not at all helpful!
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Louise Powell
(@louisethomas82) reported
@bt_uk So what next then?! Given that your out of warrantee technical line won’t speak to me and provides a premium rate number to contact which I will not be doing given that so far not one of the people I have spoken to have offered any support other than to fob me off!!
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Philip Mcgeough
(@nikeairmacc) reported
@bt_uk This a joke. Worst broadband ever
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Shiv Singh Bagharian
(@bagharian) reported
Moved over to @EE for home broadband and its been an absolute **** show.. Should've gone live 30/12 but was sent an old router with incorrect account details on it.. Now told to wait another 3-5 days until the next router comes through. Should've stuck with @bt_uk
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Ian C Hilditch
(@ianchilditch) reported
@btsport Good morning! Having log in issues. It has asked me to login and then repeatedly tells me they are not the right details. Very frustrating