BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Redhill, Caterham, Croydon, Orpington, Wandsworth, Bromley, Ashtead, Leatherhead, City of Westminster, Thames Ditton, Epsom, Hampton and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Davis
(@sausagetrumpet) reported
@bt_uk not impressed with the ability of open reach to activate broadband services in a timely manner for a family going into isolation before our daughter has major surgery just after a house move. One mix up after another. Maybe this will get someone to help. Not impressed!
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lopoditis
(@lopo21) reported
@bt_uk having no broadband in whole camden area apparently and time to fix this is by 10th of june??? 6 days????
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#LockTrumpUp 🍊🍊🍊 🏴 🇪🇺 🇵🇸
(@PaulMorris7777) reported
@bt_uk @rioferdy5 @LiamJPalmer Its only going to work if your provider is BT, and someone at BT is monitoring your social network comments, and someone at BT has the ***** to ban people from those social medias, or cancels their access to the internet. Its not going to work!
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MaryM Robin ✒📝 ☕
(@MaryMRobin) reported
Why should l pay @bt_uk to text support to get assistance. I pay enough already for their crap service. DMing me Nonsense.
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CE! 🕷
(@C_E) reported
Sad that the only way I can get adequate service from @bt_uk @DVLAgovuk and @AmazonUK is through twitter. Why don't your standard customer service processes work?
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Bossy Boiler
(@BossyBoiler) reported
@bt_uk That’s no good for us Michaela - went we spoke to them they put us through to someone else (in fact we’ve been transferred several times) and it’s just gone from bad to worse. I need to be contacted by the Head of Customer Services that reports into Philip Jansen.
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Daisy Martins
(@DaisyMartins77) reported
@bt_uk really disappointed with service! Tel no. cancelled as moved address back in February but money kept coming out of account. Whilst got a refund further money was taken out in 5 May. Phoned up and was told would get refund via cheque in post - still waiting! I want answers!
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Bossy Boiler
(@BossyBoiler) reported
@bt_uk you are unbelievably poor! Trying to transfer as moving house and you have mucked up every aspect -,terminated our BT TV today for no reason, inconsistent fibre packages, dishonest sales people. Wasted more than 4 hours on the phone. I need some one senior to sort this!
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Kenny Ken
(@KennyKen1972) reported
Get yourself over @BTSport soon;a decent card; Dubois is fighting for the WBA interim belt which could lead to a world title shot;**** the transfer bollocks; Tony Cottee choose Everton over us in 1988/9; he said he wanted to win things; wonder how that went; listen to the big man
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Lesley Dolphin
(@lesleydolphin) reported
@BelialBoy @bt_uk Sky have diagnosed it as a problem outside the home and when I left for work a BT engineer was working on the pole outside my house to give internet to my new neighbours. It can’t be a coincidence!