BT (British Telecom) Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Thornton Heath, City of Westminster, Southwark, Wandsworth, Hounslow, Sutton, Southall, Fulham, Sevenoaks, Bexleyheath, Tadworth, Hammersmith and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Thornton Heath |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
-
The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
-
David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
-
James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
-
Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
-
Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
-
Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
-
AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
-
devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
-
Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
-
Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
-
barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
-
Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
-
Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
-
James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
-
Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
-
David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
chippy/glory
(@ChippyGlory) reported
@sharoncanavar @bt_uk @bt_uk please reconsider the response above. It is never acceptable to play corporate pass the parcel. The customer should not be rerouted by this musical chairs approach. Dig out the corporate directory and provide Sharon with direct details of a manager of appropriate level to
-
Blair Reid
(@jblairreid) reported
Oh good @bt_uk internet is down 👌
-
Impablomations
(@Impablomations) reported
@bt_uk Is the website having problems? Trying to log in to view my bill and just getting blank screen.
-
Dr Vanessa
(@HPS_Vanessa) reported
@bt_uk I'm a BT mobile customer traveling in Alaska. Have been unable to use my phone for days - no signal here, even in the cities. Who is your US partner carrier for Alaska or is this a dead spot for your customers? V frustrating as I've used phone in other parts of US no probs
-
Kirsty at The Overflowing Library
(@overflowingklc) reported
@bt_uk I’m trying to log into my emails via desktop but getting a security warning saying that your security certificate run out 6 days ago. Is there an issue at your end?
-
JohnS
(@Sandgronian) reported
@bt_uk Great news just 10 days to fix a fault
-
Chris Jewell
(@ChrisJ_Pusey) reported
@BTCare Had the new service installed today, Wi-Fi is fine and the phone makes outgoing calls but there is no incoming traffic on it! Tel no is 01367870594 - any ideas?
-
JohnS
(@Sandgronian) reported
@bt_uk Chilton Foliat RG17 0LN. Landlines now Down for 2 days. Registered for updates. No communication from BT a supposed communication company You as bad as it gets
-
hlsefton 💙
(@hlsefton) reported
@sharoncanavar @bt_uk Is that why everywhere is a complete mess? They were blowing concrete dust everywhere in front of the Kimberley hotel on Tuesday, bloody awful
-
Rupert McDonald
(@McDonaldRupert) reported
@bt_uk charging up front for BT sport in full despite me cancelling the service a fortnight ago and then retrospectively refunding me half in another month’s time is scandalous. FYI I need that £15.30 now. It’s 2022. My electric bill has quadrupled and diesel is £2 per litre