BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 01/05/2026 01:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Hounslow, Croydon, City of Westminster, Coulsdon, Wandsworth, Bexleyheath, Brentford, Kensington, Sutton, Greater London, Sevenoaks and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilipJMorris Philip Morris (@PhilipJMorris) reported

    I'm not going to be able to tolerate the commentary on @btsport . Shut ******** up, just for a second, please. #Ashes

  • shaunsimmonds Shaun Simmonds (@shaunsimmonds) reported

    Really poor that @btsport have just taken the Fox Sport feed. Almost as poor as this England batting performance.

  • Cheaptvguy Derek Donald (@Cheaptvguy) reported

    Watching 1st Ashes Test on @btsport is pish almost as bad as @ECB_cricket team 11-3 as I tweet #badideatobat

  • Twiggy1878 Richard Twigg 🎗 (@Twiggy1878) reported

    This commentary is terrible @btsport #Ashes

  • 5ledger David (@5ledger) reported

    @btsport Why have you got Australians on commentary? As if it's not bad enough..

  • camperonbf1 simon (@camperonbf1) reported

    @fromered @btsport Why u wanting to listen to English commentaries make excuses for being crap and bottle merchants

  • LionsMan71 Ian (@LionsMan71) reported

    Christ this @btsportcricket coverage is awful. @btsport

  • GlossopCC Glossop Cricket Club (@GlossopCC) reported

    Hi @btsport I’ve accidentally subscribed to your service until Jan 18th, how do I go about cancelling my subscription? 👀

  • craigieboy2021 craigieboy77 (@craigieboy2021) reported

    @moody_134 @btsport Never said it would just as an English supporter I would prefer not to listen to this bias nonsense

  • LeapfrogMark Dr. Mark Shanahan (@LeapfrogMark) reported

    I really don't like @btsport's decision to use the Australian commentry on the #Ashes. It's bad enough that England have started poorly. It's worse when it's communicated in a slightly triumphal Aussie twang.