BT (British Telecom) outages and service status in Purley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 8, 10:27 AM GMT+1.
- Internet (56%)
- Wi-fi (19%)
- E-mail (14%)
- Phone (7%)
- Total Blackout (4%)
The latest reports from users having issues in Purley come from postal codes CR8 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent BT (British Telecom) outage reports came from the following cities: Redhill, Wandsworth, Croydon, Orpington, Morden, Kingston upon Thames, Purley, Southwark, Beckenham, Epsom, Carshalton, Leatherhead, Caterham, Reigate, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill
|
Wi-fi | 1 hour ago |
|
Wandsworth
|
Internet | 1 day ago |
|
Croydon
|
Internet | 2 days ago |
|
Orpington
|
Wi-fi | 2 days ago |
|
Croydon
|
2 days ago | |
|
Croydon
|
Internet | 3 days ago |
Nearby cities with recent reports
7 recent signals
6 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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KC (@ken_coello) reported from Leatherhead, England@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Jared (@gxyred) reported from Lambeth, England@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Worcester Park, England@DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there
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Jon (@R0LLSY) reported from Epsom and Ewell District, England@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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kanish official (@kanishofficial) reported from Camberwell, England@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandThird hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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C.N. (@livefr33diehard) reported from Bromley, England@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Will Ashley (@willjashley) reported from Camberwell, England@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Allen_lovemymind (@EpsomMental) reported from Croydon, EnglandI dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England@bt_uk can you please help me kick off is in 30 mins
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Kudret (@Kurdeck) reported from Lambeth, EnglandWhat an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Ruthen (@GregRuthen) reported@bt_uk @KerZE87 No one is following up our complaints 2 put of 12 recorded. Something is seriously wrong when technical support is trying to sell to you smells of desperation.
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Simon Smith (@Simoncitizen) reported@Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk
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Mert (@mertisbrilliant) reported@bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reportedBig shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Hi, still huge problems with BTID and BT email. This has been going on for weeks. Endless phone calls, nothing ever gets fixed. What is going on? Who do I speak to to get this fixed?
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Gaelen McClean (@GaelenMcclean) reported@goatteeboy @bt_uk Same in nn14. Yours just not working?
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gary tordoff (@chinleyman) reported@bt_uk I have norton up and running no problem but to load to phone its asking for the key
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Amanda Eastwood (@eastwap) reported@bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!
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Ann Beck (@ann_beck) reported@BTCare been told there is no possible resolution to a system error in YOUR company so I either pay nearly double what you quoted or leave. CEO must be proud. Customer care at its worst #donotbuy #Complaints #BTscams
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Loretta Livingstone (@L_Livingstone1) reported@bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?