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BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Purley come from postal codes CR8 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Mitcham, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Purley, and Greater London.

CityProblem TypeReport Time
London Internet 9 hours ago
London Phone 11 hours ago
Hammersmith Wi-fi 11 hours ago
Southwark Internet 14 hours ago
Hammersmith Internet 18 hours ago
London Internet 21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • emilyraylondon
    Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Judiky
    Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • MissCarliJay
    Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • LPESSN
    LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • gmac7000
    Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • willjashley
    Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • OllieGeale
    Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • symbosimbo
    SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • eddibfit87
    Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • AzzyChill
    Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • DanDempsey93
    DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • KaraWillow
    Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • OllieGeale
    Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • fackjossey
    Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • albsar1970
    Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • GByford75
    Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • OllieGeale
    Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • CasanovaThePlug
    Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • robanderson249
    Rob Anderson (@robanderson249) reported

    @btsport. You made such a big thing about Aguero after the break and gave it 10 seconds. Why have them boring 2 ex players waffle about nothing. Would rather have had a montage and information of Aguero’s career. I’m a Liverpool fan but you have to respect quality. Very poor guys

  • DanaeRobertson1
    Danae Robertson19 (@DanaeRobertson1) reported

    @Pippa35 @btsport Right up there with the worst I ever heard

  • smudgeit123
    sophie 👄 (@smudgeit123) reported

    @bt_uk hey I sent a DM regarding a problem thanks

  • Calder197
    I (@Calder197) reported

    @Chris78Williams Never saw a head injury, not the type they are inferring. It's just embarrassing as is the @btsport punditry Jenas & Cole

  • matthewspooner
    Enrico Pallazzo (@matthewspooner) reported

    Also, everyone apparently fine with Howe brazenly stating that Hayden was dazed for 5 mins after the incident. That means he knowingly left a dazed player on the pitch or its clearly bullshit #btsport #LIVNEW

  • sydkerrigan2018
    syd kerrigan (@sydkerrigan2018) reported

    Thank **** I get @btsport for free, these three bell ends ain’t worth a £1 a month subscription let alone £40

  • grumpyblueyes
    Grumpy Blueyes (@grumpyblueyes) reported

    @btsport folks stop making something out of nothing…the Newcastle players never hit heads!! Come on…@LFC

  • RedTilDed
    Jimmy Henry (@RedTilDed) reported

    These guys on @btsport haven't a clue. You'd swear they never played the game in their lives. FFS absolute muppets. Last night the tackle was over the top of the ball. Tonight was side on and won the ball cleanly. Why aren't they having a go at Hayden for feigning a head injury?

  • chionomaniac
    Ed O'Toole (@chionomaniac) reported

    The worst incompetent analysis on #btsport tonight by @jjenas8 Shocking. Get the ex mediocre player some glasses.

  • 1cornishblue
    Cornish Blue (@1cornishblue) reported

    @longblue73 Just seen the goal on Btsport and saw Shelvey coming to close down, then Dean appears. ****** clown