BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Orpington, Croydon, Mitcham, Lewisham, Sutton, Fulham, Wandsworth, Carshalton, Purley, Redhill, Kingston upon Thames, Thornton Heath, Wallington, and Coulsdon.

City	Problem Type	Report Time
Southwark	Internet	11 hours ago
Orpington	E-mail	22 hours ago
Croydon	Internet	1 day ago
Croydon	Phone	1 day ago
Croydon	Internet	2 days ago
Southwark	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Alan Palmer (@palmerova88) reported 2 minutes ago from Salfords, England

  @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

• 
  Jared (@gxyred) reported 3 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  John Mitchell (@prof_j_mitchell) reported 4 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Kudret (@Kurdeck) reported 5 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Andy Gaffey (@andy_gaffey) reported 6 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Glen Oglaza (@glenoglaza1) reported 6 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 7 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  JPaulG 🐼 😷 (@JPaulG) reported 8 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Andrew Raffan (@AndRaffan) reported 9 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Rahel Bailie (@rahelab) reported 11 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Joe Tyrrell (@JTyrrell_) reported 22 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Aaron (@HouseArrestFM) reported 23 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  DiscoverWatamu (@DiscoverWatamu) reported 27 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Milly Kenny-Ryder (@millykr) reported 29 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Will Ashley (@willjashley) reported 35 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 48 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Daniel Shade (@shade306) reported 52 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Gary White (@_gary_white_) reported 52 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Nat 💕 (@Silcox777) reported 56 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  GunnersAssemble (@RednWhiteJames) reported 60 minutes ago from Epsom and Ewell District, England

  @bt_uk I am livid. Absolutely Livid with your service right now

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vic (@Torified) reported 3 minutes ago

  @bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄

• 
  Carol Hill (@carolhill643) reported 6 minutes ago

  @CapelLofft Sounds like my work. Conned into renewing our digital landlines with promise of new mobiles for our aging ones for our drivers. once renewed no mobile phones, contact doesnt speak to us and emails unanswered. Absolute rotten service @BTBusiness @btbusinesscare

• 
  Sarah-Kimberley (@PlayforthSarah) reported 8 minutes ago

  @bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank

• 
  Wigwam Toy Shop (@Wigwamfamily) reported 9 minutes ago

  Hi @btbusinesscare you came to change my telephone line and broadband and you have managed to change by shop telephone number. I haven’t had a shop phone for 2 weeks. I am losing Christmas trade! No one is helping me resolve this serious issue. Can someone help? Thank you

• 
  moz💤 (@tinnie31) reported 18 minutes ago

  @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

• 
  Richard (@iceman500000) reported 18 minutes ago

  @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home

• 
  arthurbikemad (@arthurbikemad) reported 18 minutes ago

  @btbusinesscare Still not resolved and I've had to pay a bill for a service that does not work.

• 
  Theresa (@bchutney1) reported 23 minutes ago

  @bt_uk Hi, we seem to have a connection issue. We have broadband/wifi but some of our devices like the TV are unable to connect. I have used the service checker and it says there is an issue. What do I do next please?

• 
  Rory MacLeod (@OnThe4and) reported 24 minutes ago

  @btbusinesscare My phones are down again!

• 
  Go-kart Mozart (@NeilNmcculloch7) reported 26 minutes ago

  @bt_uk why are you the worst broadband provider in history?