BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hampton, Southwark, City of Westminster, Sutton, Croydon, Mitcham, Hounslow, Wandsworth, Reigate, West Wickham, Epsom, Greater London, Thornton Heath and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hampton |
Internet | |
| Southwark |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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steven woodford
(@stevenwoodford) reported
@girl_tinder @bt_uk TG this is disgusting customer service and having to pay for a service your not getting is unfathomable there is no accountability is there
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Jordan
(@Jordan86072713) reported
@bt_uk @btsport Fix my internet connection you're effecting my job! I can't work from home if I've got an unstable connection what on earth are you playing at! This is a problem from your end and clearly many others are having the same issue what is going on ?
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Noamson S Pillai
(@NSP_Gooner) reported
15. disconnect after 7 days. He did not have a clear answer to that. To me a 30 days notice is that service will be live for 30 days. Trusting @bt_uk's 30 day notice, I had opted for an activation date of 30th August with the new provider. Now I am left with no internet access.
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Francis
(@h82fran) reported
@girl_tinder @bt_uk Had issue too when my went, engineers antics were suspect. E1 came with tools to do half job, not any eventuality. E2 came & promptly said I finish so soon so can’t do all work today. Proceeded to repeat E1 work instead of what he could’ve been doing. Took 3visits to fix
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The Angry Dwarf 💙
(@AlanB_UK) reported
@bt_uk So to answer my actual question, because you seem determined not to: "Sorry Mr Angrydwarf, we withhold information on the size, scale and geographic spread of any outage, because screw customers"
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louise atkins
(@louisesatkins) reported
@bt_uk @Bilkomark BT and Openrrach also have made me unwell with their couldn’t give a crap attitude. Including having people on the phone that can’t understand you. Open reach turned up last time and have stuck a plastic bag over the box on our phone pole. 7 months later it’s still there
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.
(@marrinlr) reported
@btsport Newcastles biggest problem is something money can’t fix - geography.
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Noamson S Pillai
(@NSP_Gooner) reported
2. So I decided to cancel my @bt_uk contract and move to another provider offering full fibre in my area. I was already out f my 24 month contract and on a rolling plan. The call to cancel my contract was made on 29th July (after 2pm).
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Kai
(@NoteOfKai) reported
@RichieUK_TTV @bt_uk Another reason why I went with a different provider outside of any Openreach network entirely, earlier this year. I was barely getting 30Mbs on their network but now I'm on 300/300 for half the price!
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ixurie
(@ixuriee) reported
@bt_uk Would really appreciate if my internet stopped going down randomly while I’m finishing my results for quizzes which have taken over an hour. I then had to wait two hours for it to come back up. I’m underground, the internet is the only thing I can use down here. 🙃