BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 11/23/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Hammersmith, London, City of Westminster, Croydon, Southall, Southwark, Caterham, Catford, Bromley, Fulham, Kensington, Purley, Twickenham and Wandsworth.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ElliotSmith5 Elliot Smith (@ElliotSmith5) reported

    @btsport Robbie Savage has to be the worst commentator of all time! If it’s not repeated, it’s just nonsense!

  • jennykel77 Jen (@jennykel77) reported

    Does anyone else watch @btsport with the volume down to avoid listening to Robbie savage say the same thing 50 times over???

  • Marky_Simmo Mark (@Marky_Simmo) reported

    @btsport so you don't even show the toss live as you're on a break, hahaha that is awful coverage

  • themightylich richard varley (@themightylich) reported

    @bt_uk Checks are great but I have been here before. What details do you need? I need tangible actions and appropriate customer service.

  • wanteditall Done (@wanteditall) reported

    @btsport why have you got the idiot @RobbieSavage8 on, he hates @ManUtd because they let him go years ago for being ****, he hasn’t go over it the sad ****.

  • bezza19881 Dan Berry (@bezza19881) reported

    Robbie Savage commentating on a big European game Utd v Barcelona! @btsport is so poor 👎

  • BrewersFayre1 James David🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BrewersFayre1) reported

    Ian darke such a bad commentator. Barely registered that de gea made a worldy. #MUNBAR #btsport

  • RevoluShane7 RevoluShane Kaizen (@RevoluShane7) reported

    What let’s @btsport down is their commentators. Honestly clueless. Barca dominant??? They have created 0 clear cut chances. 0. I repeat 0. They have been able to keep possession due to being gifted a penalty. Typical Barca. Keeping possession at back isn’t being dominant

  • Bernard34587177 Dean Morley (@Bernard34587177) reported

    @btsport can you remind @IanDarke that he’s not meant to be a cheerleader. His inane ramblings are one thing, but his biased commentary tonight has been lousy even his poor standards. He ruined boxing on sky and now he’s doing his best to ruin football on btsport. No more please

  • jonmyersmartell Jon Myers (@jonmyersmartell) reported

    Why do @btsport imagine that anyone gives the tiniest **** what Robbie Savage thinks?