BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, Richmond, Hammersmith, City of Westminster, Southwark, Croydon, Southall, Brentford, Kingston upon Thames, Thornton Heath, Wallington, Hounslow, Wandsworth and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
||
| Sutton |
Phone | |
| Richmond |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@LJARNOLD100) reported
@SouthamptonFC @bt_uk BT KEEP SENDING MESSAGES ABOUT HATE. YET ON THE ISLE OF WIGHT THEY EMPLOY 2 PIECES OF SCUM WHO VANDALISED MY LATE MOTHERS DISABLED MOTOR. I WOULD NEVER USE BT FOR ANYTHING WHILE THEY EMPLOY SUCH SCUM!
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Coalbunker
(@Coalbunker3) reported
@bt_uk Step 1. Delete the app on which you are getting abuse Step 2. Put phone down.
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George
(@mockandscroll) reported
@bt_uk The issue is that the charge is linked to roaming charges on your own site, and until you can justify otherwise, I’ll not be paying either - sort it out, or I’ll be moving providers.
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john barnes
(@jbhoo) reported
@bt_uk I didn’t cancel my previous supply you did so if you put my connection back 5 weeks why didn’t you cancel the cancellation order?
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Avril Allen
(@avallenstorno) reported
@bt_uk @CybersmileHQ Shame you can’t supply a simple broadband service to a paying customer!
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Lord Snooty
(@OfHurlock) reported
@bt_uk You supply telephones. That’s your job, nothing else. No need to virtue signal like this
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Apportionate
(@apportionate) reported
@bt_uk No need for apologies. The unsettling part is no one talking, like a nuisance call. There's no easy way to get hold of you guys? If there wasn't an issue why would we be corresponding? It's all one-way streety isn't it?
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Catherine💙
(@at_cate) reported
@bt_uk We have had two of your engineers out who have fobbed us off. Im not sure any remote help will work.
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Heathrxw
(@Heathrxww) reported
@bt_uk Tonight your service has driven me up the wall. On and Off WiFi with 8 down and 0.27 up absolute garbage. You do not fix any problems and just shrug it off. Cannot wait for @youfibre to come.
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Shrigma Based
(@BasedButFacts) reported
@England @bt_uk Tell them to fix their ******* broadband so it doesn’t deteriorate when I leave the room