BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Brentford, Hammersmith, Croydon, Isleworth, Southwark, City of Westminster, Sutton, Richmond, Southall, Kingston upon Thames, Thornton Heath, Wallington, Hounslow and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Brentford |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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Andy Gaffey
(@andy_gaffey) reported
from
Lambeth, England
@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Jones
(@ClaireElaine) reported
@bt_uk Hi, I’m trying to report a fault with your broadband. Wi-Fi available but no internet connection. I can’t use your service checker or report fault by text as I don’t have a landline.
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Samantha Keyse
(@SamKeyse) reported
@bt_uk looks like there is an issue with BT broadband and zoom. Works fine if I disconnect from Wi-Fi
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DJ Spares
(@djspares) reported
@bt_uk It obviously an issue with your end - myself and all these other customers are not making it up !!
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Rob Otto
(@robdylan) reported
@bt_uk that is not reporting any issues but clearly something very bad is going on
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kc
(@Latinken10) reported
@bt_uk @ree_bec_kahh_ Yep same issue myself, contacted BT Support and they first told me there was no issue and to try port forwarding before then telling me yes they’re have been multiple reports and they’ll hopefully be fixed within 24hrs
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David Sokal
(@eyetiepie) reported
@bt_uk Not BT engineering it seems. Please advise ETA for fix of routing issue
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Jedichris69
(@Jedichris69) reported
@bt_uk @GrantG182 you need to look into this for the whole country by the sounds of it, the same issue happening here in Doncaster!
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Pedro Dans
(@PedroDans1) reported
@damiendavis @bt_uk Adding Google's DNS 0.0.0.0 to your connection seems to workaround the problem.
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Alan P Thompson
(@MrAlanPThompson) reported
@bt_uk Yes alot people with bt Internet are having issues as I've spoken to many with the same issues on twitter. . My WiFi connection working fine but but the line connection is not working. Coming up with NAT failure.
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Joss Samuel Peters
(@JossSamuel) reported
ALERT: for anyone trying and failing to access anything @EpicGames related, if your ISP is @bt_uk, that’s why. BT is currently having issues with multiple things for some reason. Don’t worry, your fortnite, rocket league or fall guys accounts are not banned.