BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 12/30/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Southwark, Croydon, Wandsworth, Bexleyheath, City of Westminster, Hounslow, Brentford, Kensington, Sutton, Greater London, Sevenoaks, Dorking and Westerham.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dalveenmahal Dal (@dalveenmahal) reported

    @bt_uk my home hub is flashing pink for the second time in a month. Used your text service and says I need an engineer as there is a fault. So now I’ve got no internet until when exactly? And how will I be reimbursed?

  • sunilxmas Sunil Samarasinghe (@sunilxmas) reported

    @bt_uk I’ve had continual issues with buffering on my subscription sports channels and am now having further issues following a stable couple of months after a replacement BT Box was provided! My last fault reference was VOL013-676602360819 and closed at start of June. Next steps??

  • calanais Matthew White (@calanais) reported

    It gets better @btcare Starting from the MyBT app navigate to Broadband and manage wi-fi it tells me to download the MyBT app. mmm bit of a problem here.

  • robhodgeslivec1 Rob (@robhodgeslivec1) reported

    @bt_uk again after being ignored by bt yet again. Your service is crap, keeps dropping and that waste of time backup device isn’t worth having as it doesn’t work at all…. Get me out of this hell hole of a contract!!!

  • FrankieTheSkin FrankieTheSkin (@FrankieTheSkin) reported

    @bt_uk Hi, I'm suspecting that roadworks near the bus stop in *** Street, between Walthamstow Central Station and Bakers Arms have damaged broadband lines, two days ago the connection speed dropped sharply after an outage, and hasn't recovered so far.

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk That was 18 months ago when we signed up to a new 2 year contract ...... 6 months till we can leave, and we will be, 2.5meg service at more than new customers pay for Fibre and no fibre going to be installed as we are on exchange only lines, so much for R100

  • reallego_belter Terry (@reallego_belter) reported

    @bt_uk Hi Allison, apologies as I didn’t receive a notification to say anyone had replied. Yes we are still experiencing the same issue, router went down earlier this afternoon and twice again this evening, Terry

  • tanya_ldn Tanya Miller (@tanya_ldn) reported

    @bt_uk having SO many issues with our wifi signal in our house! We’ve upgraded to the full package and since then our signal has been ever worse! Constantly dropping out! finding it SO hard to work! I want a refund for the upgrade amount as well as this fixed!

  • Phughes3 Paula Hughes (@Phughes3) reported

    @bt_uk It would be nice if someone could deal with compensating my 85 year old dad for his 10 days with no service and having to buy a pay as you go and credit so he was able to call for assistance?

  • fial4 Fial4 (@fial4) reported

    @bt_uk Cancelling the transfer won’t help - talktalk won’t reinstate their service as BT has already cancelled it - they are without landline and BT has just told them they will have to wait. Sorry, not good enough. My dad has phone hospital appts this week, what’s he supposed to do?