BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hounslow, Croydon, Southwark, City of Westminster, Wandsworth, Coulsdon, Mitcham, Thornton Heath, Redhill, Orpington, Banstead, Caterham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Hounslow |
Internet | |
| Hammersmith |
TV | |
| Croydon |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rose Atkinson
(@roseatkinson) reported
@bt_uk Our internet connection has been dropping out repeatedly the last couple of days - are there local problems? Postcode is BA51AT
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Leita Villers
(@LeitaVillers) reported
@bt_uk Who do I contact about appalling customer service. I’m having constant hassle from BT, requesting equipment back, saying I will be charged if I don’t sent it back. I have tried ringing & sending email to the customer resolutions team but getting no response - I’m at my wits end
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Jeff
(@ToastHub) reported
@bt_uk 0.45 Mbps speeds when I pay so much per month to get above 50Mbps. Spoke to an advisor who said engineers will fix it by THURSDAY. I work from home. Will I be compensated for the hours of work I will be losing out on? Unacceptable
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Beena Mistry
(@b3ena) reported
@adele_hartley @bt_uk I have had the same issues with BT and they don’t care all they want is for you to upgrade. I lost over 7 hours of work last week 🤬 2 engineers abs still the same issues
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Sarah✨
(@Sazzyness) reported
@bt_uk We joined you for broadband a few weeks ago & have received excellent service so far, but there's just one slight issue, when my mobile is locked it keeps disconnecting from the Wi-Fi. It's not happening to any other device in our household, just my phone. Any help please?
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Jeff
(@ToastHub) reported
@bt_uk The engineers have been working on the issue since 5th may according to the fault tracker… the internet was slow before but now there is no internet at all. Incredibly unacceptable service.
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Sven Lyus
(@looneymetal) reported
@Ramon_Vega71 Ramon, can you ask bt why both btsport and match of the day never showed the elbow on son? In the reverse fixture they showed kanes red card tackle from multiple angles.
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Ridgyy
(@RidgyUK) reported
Fix your **** services jesus ******* christ @bt_uk
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🇬🇧🇬🇧Northern🇬🇧🇬🇧
(@Northerner005) reported
@SkySportsNews Sorry but this on main event from @SkySports very poor,credit @btsport with Wrexham v Stockport.
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GC
(@NotoriousGC87) reported
@btsport I’m in Mexico trying to use my BT app on my phone to watch UFC 274 & it’s not working. Can someone help please?