BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Purley, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Mitcham, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Purley, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 15 hours ago |
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London
|
Phone | 16 hours ago |
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Hammersmith
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Wi-fi | 17 hours ago |
|
Southwark
|
Internet | 20 hours ago |
|
Hammersmith
|
Internet | 24 hours ago |
|
London
|
Internet | 1 day ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Dean Woods (@deanwoods) reported from Horley, England@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Jeannie Di Bon (@jdibon) reported from Merton, England@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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jrachw (@am_on_the_fence) reported from Richmond, England@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Patrick Frost (@frostefroste) reported from Blindley Heath, England@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Ororo Munroe (@justcryhavoc) reported from London, England@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Allen_lovemymind (@EpsomMental) reported from Croydon, EnglandI dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Phil Craig (@philmcraig) reported from Richmond, England@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Daniel Shade (@shade306) reported from Bromley, EnglandHey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Farnaz 🏴🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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GurunG PankaJ (@Godavarian193) reported from Merton, EnglandTube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Johnny Dowling (@JohnnyDowling10) reported from Croydon, EnglandIt's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Richard Foster (@richardfoster1) reported from London, England@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Nadine Matheson (@nadinematheson) reported from London, EnglandRing doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shev (@ShevWals) reported@bt_uk Can someone sensible within BT fix my internet? I’ve not had internet since Wednesday, same as others in the area but your advisors keep feeding us lies. There is a MSO out and reports suggest it’s been resolved but it’s not. Help!
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Bumbly1uk.com (@CliveDavies15) reported@Hells4Heroes @bt_uk BT are so expensive for the service they provide. I had nothing but problems with them. Now will another provider, better internet speed and if a problem the phone answered quicky by a clear English-speaking operator and this for almost half the price your mother is paying.
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Swan (@BigPoppaSwan) reportedCan never understand why @btsport picture is always considerably worse quality than on @UFCFightPass #UFC280
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The Last Memebender (@UFCmemebender) reported@btsport Your app shuts down as soon as I try to login.
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Stephen Mackessy (@StephenMackessy) reported@bt_uk can you confirm why my grandparents have been told they need internet to have a phone line? Their phone has now been cut off and they have no access to emergency services via telephone?
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Jay pee (@Jaypeefor) reported@Hells4Heroes @bt_uk Cancel DD won’t take em long to contact you back.👍👍
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mark copp (@markymc1970) reported@TheCenci @btsport Totally agree. I'm not from Liverpool,I'm a wool i guess, I'm 52, but I've supported the club and loved the city and its values since I could first get there in the 80's and been going since, home and away when I can. It boils my piss to hear this **** without it being called out
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Matt Francis (@MattFrancisMMA) reported@JasJ_MMA @bt_uk Did buying it online work for you mate? Having same issue
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Chris Norminton (@CNormo) reported@btsport I pay for bt sport only to watch. You then are attempting to charge me £20 on top of what I pay already to watch an event. You try this again and you will lose £16 a month when I cancel instead.
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Dawn Moseley (@DawnMoseley5) reported@bt_uk I am have a problem with my broadband have gone to troubleshooting and they need to send an engineer out but the times are when I'm at work if you need to send an engineer why can't you do weekend for people like me who work