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BT (British Telecom)

BT (British Telecom) outages and service status in Purley, England

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Full Outage Map
  • BT (British Telecom) generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 25, 5:47 PM GMT+1.
  • 71% Internet (71%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)
  • 5% E-mail (5%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, Wandsworth, Orpington, Mitcham, Lewisham, Sutton, Fulham, Carshalton, Purley, Redhill, Kingston upon Thames, and Thornton Heath.

CityProblem TypeReport Time
Croydon Internet 10 hours ago
Croydon Internet 15 hours ago
Southwark Internet 17 hours ago
Southwark Internet 1 day ago
Southwark Internet 4 days ago
Croydon Internet 4 days ago

Nearby cities with recent reports

Croydon

3 recent signals

10 hours ago
Southwark

3 recent signals

17 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • OllieGeale
    Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • VixThatRuns
    Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • Godavarian193
    GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • gains_guru
    sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • kanishofficial
    kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • danialtink
    Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • nini2903
    Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • AndRaffan
    Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • shade306
    Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • adama_not
    Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • Nazzzzzz1000
    Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • GoonerArmchair
    The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • SamVerissimo
    Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HounslowParking
    Asif Rana (@HounslowParking) reported

    @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

  • nicolawenman
    Nicola Wenman (@nicolawenman) reported

    @btbusinesscare hi all - are there broadband outages today SO52 area? Our offices are reporting the internet down so all employees have left. I need to know if this is a known issue or a localised issue. I have logged online and the website isn’t working where you check status?

  • Get_Fletch
    Chris Fletcher (@Get_Fletch) reported

    @bt_uk I'm waiting for a call from the reactivation team. Apparently, they are outbound only when I spoke to your customer service and sales team this morning

  • Get_Fletch
    Chris Fletcher (@Get_Fletch) reported

    @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

  • grantjarvis666
    JARVIS (@grantjarvis666) reported

    @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

  • thfcsimonm
    Simon (@thfcsimonm) reported

    @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

  • jeupham
    John Upham (@jeupham) reported

    @WeAreOpenreach OR sent a text this am saying my fault had been FIXED. However, the landline is STILL dead and has been dead since March 10th. I live alone and am a pensioner. @bt_uk @Ofcom Help!

  • DavidB25778
    David Banner (@DavidB25778) reported

    @bt_uk If anyone reads this to research whether or not to use BT for broadband, don't use them. Appalling service from all parts of the business that blames openreach. Terrible service from a terrible company.

  • cbehaviourist
    The Canine Behaviourist (@cbehaviourist) reported

    .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

  • DeborahBeb1o5
    Deborah Bebbington (@DeborahBeb1o5) reported

    @bt_uk Internet has been unavailable since yesterday morning, your tech bot is useless and now being told it’s a in-house problem even though it’s an area issue with everyone experiencing issues, been told engineers will be out Monday, there won’t be enough engineers mk