BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Kensington, Hammersmith, Croydon, Sutton, Southwark, Greater London, City of Westminster, Wandsworth, Sevenoaks, Hounslow, Dorking, Westerham, Kingston upon Thames and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Kensington |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Atkins
(@ATKO1981) reported
@btsport Having trouble with your bt sport tv app tonight on my samsung tv! Picture is frozen but the commentary is fine. have restarted a couple of times but same thing
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Paul Jeffrey
(@realfootiedad) reported
@1BonZ @btsportfootball It’s not you . I thought it was my sound system. They had this issue before. @btsport sort it out
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LD
(@douziwantit) reported
@btsportfootball @btsport absolute embarrassment. What do I pay stupid money every month for to watch **** pundits (chris Sutton!) and then you can’t even get commentary in time? Both goals we knew about 20 second before ffs
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patrick king🇮🇪 |glazers out|
(@patrickk1888) reported
@btsport @BTSportBoxing can use fix the ******* commentary on the footie cheers
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Tom Waring
(@TomWaring145) reported
BT SPORT IS AWFUL, THEY CANT EVEN SYNC THE VIDEO TO COMMENTARY. JUST **** OFF AND GIVE SKY AND ITV RIGHTS BACK @btsport #btsport
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Jamie Martin
(@jamster86vdv) reported
@btsport any chance you could sort your app out? Watching on iPad and the sound keeps lagging way out of time with the picture it’s unwatchable. Restarted it a couple times and just keeps happening. Really poor and ruining the game
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Angela Rawlins
(@battyberd) reported
@bt_uk we have been having problems with your services for weeks, now fir sone reason you have changed our telephone number and today topped the lot with NO internet😡 My mobile relies on the wifi because your lack of masts. NO INTERNET NO LAND LINE VIRTUALLY NO MOBILE CHAT
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Alan Bateson
(@Alan_Bateson) reported
Can’t help noticing that the Leicester v WBA commentary on BT Sport is ahead of the video. @btsport you need to sort it out. It’s like watching on a dodgy stream #LEIWBA
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Jo Gerard *
(@Red__Jay) reported
@bt_uk My broadband crashed at 2pm just as I was about to attend a meeting. The estimated fix time has changed from 8pm today to 9pm tomorrow. I work from home full time, what do I do now??
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Apolo Olalobo
(@apolo_milton) reported
@btsport the best league in the world we’ve sacrificed any control we had. The ESL is an awful concept, however, corrupt institutions (UEFA and FIFA) are just as much, if not more, culpable for creating a landscape that allowed the ESL to be conceived #PLTonight