BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Purley come from postal codes CR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 03/28/2024 12:55

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Croydon, Purley, Southwark, Redhill, Lewisham, Streatham, Balham, Chessington, Sutton, Mitcham, Betchworth, Bermondsey and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Phone
United KingdomCity of Westminster Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomPurley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Annimousey 🦄Anni Ezmerelda🦄 (@Annimousey) reported

    @bt_uk Hello. How do I make a complaint please? 4 times I have been told my mobile will be reconnected as I'm disabled and need it to keep in touch with carers. 4 times you have let me down and not done it.

  • happydays135 Rebecca (@happydays135) reported

    @BTCare serially slow internet. Have tried everything on the trouble shooter abs live chat isn’t working?

  • rosscotter Ross Cotter (@rosscotter) reported

    @bt_uk Not with a definite date. They just said they would contact me when it is solved. They said that before and on Tuesday have said it was a top priority and would be sorted in 24/48 hours. Phoned yesterday and same problem and no date for completion.

  • Savalujah Savalujah (@Savalujah) reported

    The rally coverage on @btsport is poor, not much rally action, loads of useless chat. Come on, we want to see what's happening on the stages

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk Using the hub connectors but due to it being on an extension lead plug I think the signal is really weak so the tv drops out

  • seanmacsamhrain Seán McGovern (@seanmacsamhrain) reported

    @btsportufc @btsport Can you please fix your online box office system so people who aren’t Sky, Bt or Virgin customers can buy your PPVs online?

  • happydays135 Rebecca (@happydays135) reported

    @bt_uk seriously slow WiFi. Have done everything but it’s been slow for days! Please advise thanks

  • itsCloaxx Cloaxx (@itsCloaxx) reported

    @bt_uk can i have more information about what's happening? 3rd day without internet in the estate i live in. do Openreach know the issue? and can they therefore give us an estimated date

  • JRM1862 Jason Morphus (@JRM1862) reported

    Has anyone else got an issue with the @btsport app crashing when adverts start?

  • Mr_R_Denson Retro Gamer (@Mr_R_Denson) reported

    @bt_uk This is a joke, I’m trying to do a roof report and some quotes and research Dubai for university and my bastard internet is down because of antiquated cabling underground and BT have done nothing but cancel appointments to come fix the bugger