BT (British Telecom) outages and service status in Purley, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 19, 11:13 AM GMT+1.
- Internet (70%)
- Wi-fi (19%)
- E-mail (5%)
- Phone (5%)
- Total Blackout (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent BT (British Telecom) outage reports came from the following cities: Orpington, Croydon, Southwark, Caterham, Reigate, Wandsworth, Mitcham, Chessington, Epsom, Westerham, Redhill, Ashtead, Catford, Purley, and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington
|
Internet | 5 hours ago |
|
Croydon
|
Wi-fi | 1 day ago |
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Croydon
|
Internet | 2 days ago |
|
Southwark
|
Wi-fi | 2 days ago |
|
Caterham
|
Internet | 5 days ago |
|
Croydon
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Kudret (@Kurdeck) reported from Lambeth, EnglandNever experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Andy Gaffey (@andy_gaffey) reported from Lambeth, England@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Johnny Dowling (@JohnnyDowling10) reported from Croydon, EnglandIt's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Shane Pender (@silverback1809) reported from Bromley, England@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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Rahel Bailie (@rahelab) reported from Camberwell, England@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Andrew Raffan (@AndRaffan) reported from Eltham, England@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Will Ashley (@willjashley) reported from Camberwell, England@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Jon Edwards (@Jon_Edwards_) reported from Bromley, EnglandCongratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Al Sarpong (@albsar1970) reported from Lambeth, EnglandThe look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Daniel Shade (@shade306) reported from Bromley, EnglandHey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GerryC🏇🏾 (@Epsom1780) reported@Daddymerlin @bt_uk @FLOWJamaica I’m so sorry! That’s horrible! Hope you’re not paying for anything
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Norman Wilson (@nwwilson) reported@bt_uk Service is an absolute joke. AGAIN my Internet doesn't freaking work. Absolute dog ****. I am paying for this crap. 4 days for an engineer. NOT acceptable
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Ernesto (@ernestohegi) reported@bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?
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. (@SpawnSoul) reported@bt_uk Phoned you close to ten times. And to be fair if our postcode wasn't so limited I'd not be using your trash service. But is what it is.
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duncan (@mongrelcelt) reported@TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre
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Chris Dawson (@ChrisCharlesD1) reported@bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the
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Robin Cornelius (@robincornelius) reportedTerrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data
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Amanda Llewellyn (@mandllewellyn) reported@btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.
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. (@SpawnSoul) reportedHow does one leave their contract with @bt_uk and their third world internet speeds? We have had five engineers out and the speeds are still slow. The worst ISP ever.
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Kristen Covo (@kcovophoto) reported@bt_uk Not to mention I now have the inconvenience of having to post back your faulty product from a post office (are there any left in London?) Instead of your engineer just taking it. Why do I as a customer have to work for you?