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BT (British Telecom)

BT (British Telecom) outages and service status in Purley, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Apr 18, 10:51 AM GMT+1.
  • 69% Internet (69%)
  • 10% E-mail (10%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Purley come from postal codes CR8 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Wandsworth, Southwark, Orpington, Mitcham, Lewisham, Sutton, Fulham, Carshalton, Purley, Redhill, Kingston upon Thames, Thornton Heath, Wallington, and Coulsdon.

CityProblem TypeReport Time
Croydon Wi-fi 1 day ago
Wandsworth Internet 2 days ago
Southwark Total Blackout 2 days ago
Southwark Internet 3 days ago
Orpington E-mail 4 days ago
Croydon Internet 4 days ago

Nearby cities with recent reports

Croydon

6 recent signals

1 day ago
Southwark

3 recent signals

2 days ago
Wandsworth

1 recent signals

2 days ago
Orpington

1 recent signals

4 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • SherminAaliYoga
    Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • KaraWillow
    Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • adama_not
    Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • ShoulderDocUK
    Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • skyebnic
    Skye Nicolson (@skyebnic) reported from Addington, England

    Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • gmac7000
    Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • glenoglaza1
    Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • ken_coello
    KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • janthea46
    Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • JIGGYJAMMER
    JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • Loft4W
    Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • Nazzzzzz1000
    Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolawenman
    Nicola Wenman (@nicolawenman) reported

    @btbusinesscare hi all - are there broadband outages today SO52 area? Our offices are reporting the internet down so all employees have left. I need to know if this is a known issue or a localised issue. I have logged online and the website isn’t working where you check status?

  • FranPlimmer
    Francesca Plimmer (@FranPlimmer) reported

    @btbusinesscare 4G box hasn’t worked. What do you suggest we do now ? We are going into another week with no internet. Appalling customer service.

  • StephenMar68207
    Stephen Marsland (@StephenMar68207) reported

    @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

  • Farrowmagic
    Andrew Farrow (@Farrowmagic) reported

    @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

  • bassetnormand
    Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported

    @melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care

  • DeborahBeb1o5
    Deborah Bebbington (@DeborahBeb1o5) reported

    @bt_uk Internet has been unavailable since yesterday morning, your tech bot is useless and now being told it’s a in-house problem even though it’s an area issue with everyone experiencing issues, been told engineers will be out Monday, there won’t be enough engineers mk

  • mptickner
    Mark P Tickner (@mptickner) reported

    @BTCare #openreach have taken our @TalkTalk internet offline AGAIN!! @bt_uk are so ****!

  • TEOL85
    The Evolution Of Life (@TEOL85) reported

    @bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call

  • Farrowmagic
    Andrew Farrow (@Farrowmagic) reported

    @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

  • R4CK4TT4CK
    R4CK4TT&CK (@R4CK4TT4CK) reported

    @CisoDiagonal @bt_uk until i just cancel the other once ive moved & tell them ive not left bc theyre still BT, so wont be paying any cancelation fee- bc they hadnt created an online account for an online customer who has no desire to send hours on phone calls with "understand your frustration" BS 😮‍💨