BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Brentford, London, City of Westminster, Hammersmith, Southall, Southwark, Kingston upon Thames, Thornton Heath, Croydon, Wallington, Hounslow, Wandsworth, Coulsdon, Mitcham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
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| London |
Internet | |
| City of Westminster |
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| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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beccyh
(@beccyehall) reported
@Ali_J_Dixon @bt_uk The issue is with Sky, we’ve been having the same problem. So has everyone which uses broadband through a different provider than Sky. Apparently they’re working on it (but no good for christmas films!)
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darren
(@hairybeanbag81) reported
@therealdele @bt_uk Lucky if they get it sorted or just randomly cancel your order like they did with mine . Still waiting a for a reply to my DM to the Twitter team 😮💨
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max
(@cryptofreed0m) reported
@KnellerAngela @bt_uk Deffo change mate, theyre not even saying what the problem is, just increasing the ETA fix by 2 hours everytime i check. Piss take
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Wyn Jones 🏳️🌈
(@WynJones44) reported
@bt_uk For the second time in 2 weeks the phone line & hence internet have failed. I reported as per instructions on Wednesday. We follow up today to be told no solution before 29th. So struggling to work at home off iPhone plus internet over Christmas & bank holidays. Any advice?
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Dan Keough
(@Thrashnut) reported
@bt_uk Hi BT any news on our outage? Reported 8 hrs ago.
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**** Grayson - Triple Vaxxed
(@SKiiZZ) reported
@felicityward @DiyPundit @btsport Cringeworthy. An Aussie playing up to the Brits. Why is this crap on my timeline?
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Jamie・ジェイミ・ˈdʒeɪmi
(@jspieve) reported
@bt_uk Hi, I have just reported a fault with my Aunt's landline via your SMS service. I already got a response saying the engineer will look at it. 👍 Is there any way of informing them that she is 91 and really needs the landline for work for her Careline alarm?
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Stephen may have wine 🇪🇺
(@RiojaPlease) reported
Anyone else having problems with @bt_uk Internet tonight? Or is it with @NetflixUK just tried Prime and working fine, must be Netflix again!
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Chris B
(@burno67) reported
from
Denny, Scotland
@btsport Morning, I have an active account with yourselves but cannot log in to your app as it says I do not have an active account Advice on how to fix this would be good, trying to view Celtic's European Nights thing
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claire ♉︎
(@claire_marie96) reported
@bt_uk really poor service, internet has been down a week at my parents house, kept saying an engineer was being sent out but no one showing up, missed doing a family christmas eve tradition today because we were waiting for a no show engineer.