BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, Chessington, Orpington, Epsom, Westerham, Wandsworth, Redhill, Caterham, Ashtead, Catford, Purley, Tadworth, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
Croydon	Internet	2 hours ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Wi-fi	4 days ago
Croydon	E-mail	5 days ago
Southwark	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  David Venters (@VentersGaming) reported 2 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Andy Gaffey (@andy_gaffey) reported 3 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Rahel Bailie (@rahelab) reported 3 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Andrew Raffan (@AndRaffan) reported 8 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Vix (@VixThatRuns) reported 11 minutes ago from Redhill, England

  @BrydonN2 @bt_uk Wow thats poor

• 
  Lonely-planet-girl (@excellenceinLDN) reported 15 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 25 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Allen_lovemymind (@EpsomMental) reported 31 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Ingrid Marsh (@IngridMarsh_) reported 37 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  KC (@ken_coello) reported 40 minutes ago from Leatherhead, England

  @bt_uk So does BT now stand for Bloody Terrible?

• 
  Anne Ayres (@kingswoodranger) reported 40 minutes ago from Lower Kingswood, England

  @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

• 
  Kudret (@Kurdeck) reported 42 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Ollie Geale (@OllieGeale) reported 46 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Martin (@martin466004) reported 49 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  James Valero (@jamesvalero1977) reported 51 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  kanish official (@kanishofficial) reported 52 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Jane Tippett (@Janietip) reported 53 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Nat 💕 (@Silcox777) reported 55 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Anthony Harris (@AntoineDingDong) reported 56 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 59 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wendy Holden (@wendholden) reported 6 minutes ago

  Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

• 
  Tablet Science (@TabletScience) reported 7 minutes ago

  @bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 9 minutes ago

  Shock @bt_uk has another outage after saying they fixed the issue… I need recommendations for another provider because this contract is getting terminated.

• 
  noone@nowhere (@nooneatnowhere) reported 10 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  Marc Dyson 🐟🐟🐟 (@markymarc1973) reported 10 minutes ago

  @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

• 
  Shoshanah Cohen (@sc2987) reported 12 minutes ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

• 
  Dr Pauline Nelson (@DrP_Manc) reported 14 minutes ago

  @bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.

• 
  Bulldog (@UnashamedBrit) reported 19 minutes ago

  @bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go down…. Third world company for a third world country

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 22 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Digger (@JohnKaysCanoe) reported 22 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?