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BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Croydon, Southwark, Brentford, Westminster Abbey, City of Westminster, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, and Purley.

CityProblem TypeReport Time
London Wi-fi 12 hours ago
London Internet 14 hours ago
Hammersmith Wi-fi 16 hours ago
Hammersmith Internet 21 hours ago
London Internet 23 hours ago
London Total Blackout 23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • kingswoodranger
    Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • JPaulG
    JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • ShoulderDocUK
    Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Bparlma
    Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • KushlasBySanaer
    ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • letter_presser
    Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • jimflit
    James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • martin466004
    Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • JamesMorris77
    James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • andy_gaffey
    Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • chloe_rose812
    Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • gains_guru
    sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • SamVerissimo
    Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • EventOCallaghan
    Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • robholley
    Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • barlers1
    Peter B (@barlers1) reported

    @bt_uk That's it? Due to BT's ERROR we are without broadband for a month in a poor reception area. If you turn the signal off why can't you turn it on again? Why do you just say "computer says no". Why would I ever trust BT again when they refuse to sort their own mistakes?

  • wiggypower
    𝐿𝒶𝓊𝓇𝒶 (@wiggypower) reported

    @bt_uk Seems to be our entire area that is down? EH22. Even card machines at shops are down? Wouldn’t let us use card, cash only.

  • DaviesJeremy
    Jeremy Davies (@DaviesJeremy) reported

    @bt_uk Shocking service #wedontcare - moved 93 year father-in-law from @VodafoneUK / - they disabled copper line (which was not requested - fall alarm system now failing) / account access broken / support is terrible and even they recommend that we should move to @TalkTalk !

  • jackman_jo
    Jo Jackman (@jackman_jo) reported

    @bt_uk PLEASE can someone contract me from the UK! that will actually help and Understand. i am sick of hours of patronising and robotic replies for a very serious matter !

  • BadWilf
    Martyn Havell (@BadWilf) reported

    My super-duper, will never drop backed up by 4G WiFi by @bt_uk has gone down again. What an absolute bargain at £55 a month

  • DaviesJeremy
    Jeremy Davies (@DaviesJeremy) reported

    @bt_uk Message sent in DM / tried again your support - wasted another 1hr - that now 9hrs in calls/chats. @VodafoneUK sorry we left now.

  • collyer_thomas
    Thom Collyer (@collyer_thomas) reported

    @bt_uk hey what’s going on with the BT Openreach outage? In Brighton we have no WiFi, in London it’s total blackout but there’s nothing online about any of it. When will it all be working again?

  • barlers1
    Peter B (@barlers1) reported

    @bt_uk Yes Aaron. We moved the date one month. Confirmed new date for new house. Signal here turned off today one month early. Nothing BT can do to rectify their mistake apparently which is disgraceful.

  • JayR_Xx
    Jay 🏳️‍🌈 (@JayR_Xx) reported

    @collyer_thomas @bt_uk Lost contact with a friend almost 6 days ago cuz of internet. I am seeing reports and complaints galore about outages across the UK. I am in Canada and outages this long would never be tolerated. All your ISP’s seem to be trying to say there’s no issue and just blame others.

  • collyer_thomas
    Thom Collyer (@collyer_thomas) reported

    @JayR_Xx @bt_uk Yeah exactly. I’ve contacted Sky and all they’ve said is ‘yes it looks like there’s an outage in your area’ but couldn’t tell me why or what’s causing it