BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Southwark, Dorking, Bromley, City of Westminster, Croydon, Orpington, Wallington, Brentford, Hammersmith, Redhill, Greater London, Fulham and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Phone | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🥰 Lisa ❤️
(@LisaOhh1) reported
@bt_uk I’m not sure an apology helps. I pay for a service I haven’t received , no offer of refund for loss of service, didn’t send a box when it was first reported, closed the case without even acknowledging the impact it’s had on my neurodivergent children who rely on it for down time.
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🥰 Lisa ❤️
(@LisaOhh1) reported
@bt_uk Still no sign… unlikely it will come now… day 6 of no internet that I pay a lot for. Switching to sky at the end of the month because this is less than acceptable for a service I was sold as never interrupted.
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Mr T does Primary History 🏳️🌈
(@Mr_S_Tiffany) reported
@btbusinesscare I've got through a different way now but that's pretty ridiculous on the auto service front. It made me laugh thankfully!
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rob nafzger
(@Nagra81) reported
@bt_uk could you please advise when the 5.1 surround sound issue will be fixed on the pro box. It's been over a year now and the box is of no use to me without it
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LH
(@From007WithLove) reported
@bt_uk Switched to BT when we moved house and have had zero issues for the past two years. Received email earlier to advise contract was ending; renewal process was very easy and we’re going to get 350mbs more for the same price! Great service 💥
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Andrew
(@andrewdaw36) reported
@bt_uk why has my service not come back on I have aid my bill it’s been more the time you said it would take to put back on it’s a joke after all the hassle I had with our account this is beyond a joke
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Mark jarman
(@Jarmanmark79) reported
@BTCare hi bt would it be too much to ask to have some internet, last 3 weeks it is either crap or not working and i mean even more crap than usual. I know i pay alot of money for it and you only care about money but its getting rediculous now #btdontcare
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Debs the explorer 💙
(@DebChall) reported
@bt_uk It seems the internet has gone down again. So far 10 mins.
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Russell Storer
(@russ1965storer) reported
@WolfmansGotNard @marrinlr @ThatsFootballTV I have approached both Sky and BTSport about a pay-per-View option where we can watch our own team every week, both declined saying it was the clubs who don’t want it as it would dilute fans attending games…which is crap,but they could make a fortune! You can’t get tickets!
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Tej Singh (33.3%)
(@exacity) reported
@bt_uk your customer service is pathetic. I've dealt with idiot after idiot. lying to me on multiple occasions, despite the calls being recorded (by us both) I'm just going to go the ombudsman, you absolute scum.