BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southwark, City of Westminster, Wandsworth, Brentford, Hammersmith, Sevenoaks, Hounslow, Southall, Isleworth, Sutton, Richmond, Kingston upon Thames and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| Southwark |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@RugbyDrever) reported
@RyanWalkinshaw @premrugby @btsport You'll be glad to know that Glos are giving away too many penalties and errors, as usual, so you're not missing much
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Nicky Lloyd
(@NickyLloyd87) reported
@btsport what’s going on with the signal on Bt sport 1
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Russ Brookes
(@RussBrookes1981) reported
@Glawsboy84 @btsport Bad for all channels so suspect its the wind screwing with out dish.
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Matthew Cochrane
(@thechegwin) reported
@btsport why is my red button not working on my sky box? Can’t watch the rugby 🏉
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Thomas Jeffery Eade
(@TJEade) reported
@bt_uk any news on when service from Radstock exchange will be fixed please?
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alan orr
(@allanore11) reported
from
Kilmarnock, Scotland
@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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Phoenix
(@extra__phoenix) reported
@bt_uk why is your Internet soooo ****
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Pat Waistnidge
(@grannypatt) reported
Anybody else having broadband problems today? @bt_uk just got problems solved. No sport again. Not a happy chappy. WiFi dropping out. Rubbish really. Can understand if it is atmospheric problems but in that case an announcement would be good.
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Andy
(@bashalar) reported
@bt_uk @Ofcom @pissedconsumer I’ve tried switching my provider away from BT twice now and both times BT have forced the new provider to cancel my order? What’s going on?
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Ryan
(@RyanWalkinshaw) reported
@neilfissler @premrugby @btsport Red button nonsense that doesn’t work for me abroad... damn.