BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Hammersmith, Croydon, Southall, City of Westminster, Brentford, Kingston upon Thames, Thornton Heath, Wallington, Hounslow, Wandsworth, Coulsdon, Mitcham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Kurtis Simon
(@kurtistime1985) reported
from
Camberwell, England
@btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@rivereskimo) reported
@bt_uk why can’t I cancel a mobile add-on online? I suppose you hope I don’t have time to wait on hold until I actually get to speak to someone. Clever! Valued customer - I think not!
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Eyes of a penguin
(@eyesofapenguin) reported
@shutupmoveon @Andrew_Frankel @bt_uk You clearly don’t live in the middle of no where in Lincolnshire… hardly get a mobile signal anywhere in the house and we dream of 3G!
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Tom Lynch
(@BahnstormerTom) reported
@RSdriver00 @Andrew_Frankel @bt_uk BT will happily try and sell us a lovely fast package, except we know we are on a copper cable even though their website begs to differ. Local company are offering fibre for less money and their office is just down the road. Sounds promising!
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David Echo Guild
(@echopark24) reported
@bt_uk Granted it was still something I ran but their engineers never thought of it or checked the logs to see. It was a cheap IP camera I bought to keep an eye out. Mental eh. But all it took in the end was some good old investigation work.
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Youth Agency
(@WHYouthAgency) reported
@BTGroup @btbusinesscare why does your system say our Broadband issue was fixed at 10.57am on Wednesday when we STILL have NO SERVICE?
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Mark Sutton
(@MarkSutton3110) reported
3 visits from BT engineers, & they still cannot provide the broadband service for which we pay a not insignificant sum. However, @BTGroup @bt_uk is very keen to offer me fibre optic. “We cannot get your Corsa to work. Please buy a Porsche 911 at huge cost due to our failure.” 🤦
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Kate Stirling
(@_katestirling) reported
@bt_uk Hi Mat, I managed to get it up again but our drop outs are regular (daily) and have been for a long time I’ve just never bothered to flag it until now. Can it still be looked into online or do I need to call in?
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Rob Stannard
(@shutupmoveon) reported
@Andrew_Frankel @bt_uk Who still uses BT physical wired telephone? Find airtime provider with best signal and just use 4g or 5g. Buy separate access point for internet backup. Someone ISP will provide broadband over BT wires. Copper cable cannot match current best mobile speeds.
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Kevin Withell
(@KevinWithell) reported
What on earth is David Gower talking about... I've never heard somebody be so uninteresting about weather 40 years ago... #ASHES #AUSvENG @btsportcricket @btsport
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Mash
(@mashbhaiji5) reported
@bt_uk can you tell me why my broadband goes down every day at same time..trying to wfh..increasingly frustrating..keep being told nothing wrong 🤔