BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Wandsworth, Warlingham, Hounslow, Croydon, City of Westminster, Southall, Mitcham, Kensington, Brentford, Caterham, Catford and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Eamonn McManus
(@EamonnMcManus10) reported
@bt_uk Somehow I don't think by chopping down trees in the Baltic states and burning them instead of coal is going to help much! I thought trees were the answer! The lungs of the earth. Don't they take carbon dioxide and turn it in oxygen and plant material?
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Nerdometer
(@TheNerdometer) reported
@bt_uk Think its time I blog about horrendous BT SPORT is considering these people can't seem to help with giving me a direct place to buy the bOX OFFICE FIGHT OF JAKE PAUL...
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James Morris
(@JamesMo101) reported
@jamiedrl @talkSPORT Totally agree with this. @btsport commentary was piss poor on the incident.
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Jo Rees-Hayward
(@Jo_R_H) reported
@bt_uk Mostly because your customer service is woeful when there are issues. If you could fix that then you would be unbearable for sure
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Nerdometer
(@TheNerdometer) reported
@bt_uk Considering if I have any legal rights to sue BT for not helping a disabled person buy the fight of Jake Paul and giving a link thats for an event that has changed and it comes up as not working. Discrimination not helping people and not serving me as needed.
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Andrea Ager
(@andreaager77) reported
@SkyHelpTeam @bt_uk Any chance of the issues with sky q downloads of on-demand and sky cinema content for bt broadband customers getting sorted? It’s ongoing and my kids are getting mightily grinch-like with so much Christmas content they can’t access! Please, please fix it! 🎅🏻
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Nathan
(@nathanl3600) reported
@bt_uk I’ve had no broadband all day please help
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GAZZA P
(@wetgaz1329) reported
@bt_uk Actually nothing. The climate changes all the time. Trying to find a fix for something that happens as part of our planets natural cycle is hubris itself.
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Walked the league 2020
(@LFC6Times2019) reported
@mrjakehumphrey Before I say anything. All clubs have SOME fans. But away fans singing (in a a Christmas tune) “feed the scousers” or “sign on, sign on” is pretty grim. Been going on for years. Maybe a bit of coverage on @btsport across any ground might help.
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larachi
(@larachi70385294) reported
@bt_uk i don’t have security camera on , no telephone, no internet on the computers , no internet on the tablets, my business is having trouble because of you unprofessional! Also I have conversations and proofs where you say that it was your fault , that you get wrong … but nothing..