BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Caterham, Croydon, London, Reigate, Hammersmith, Greater London, Thames Ditton, Redhill, Leatherhead, Southwark, Wandsworth, Hounslow, Dorking, Bromley and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Phone | |
| Caterham |
Internet | |
| Croydon |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph
(@thfc31) reported
@BoxingKingdom14 @btsport @jakepaul It’s a knockdown. Poor feet positioning and balance from Tommy
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Ste
(@Stob91) reported
@BoxingKingdom14 @btsport @jakepaul It's a legit KD, he gets caught while he's off balance... They both got found out in this fight, JP proved he couldn't outbox a novice and TF proved he's never going to go any further than an exhibition fighter imo
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Rupert Chase Granger
(@NFTYAKATORI) reported
@btsport I want a refund the fight completely cut out after the 7th round. Absolute joke
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Asim
(@AsimH1995) reported
@BoxingKingdom14 @btsport @jakepaul He got caught with a jab and fell. It's a legit knock down.
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Tom Holland
(@Tomahol1) reported
@WeAreOpenreach @bt_uk it's Monday morning of the week that my fault will supposedly be fixed. Resolution date currently the 3rd. Any bets on what time it'll change (for the 7th time) to the 10th? #stilloffline
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Moxy
(@moxyboy69) reported
@BoxingKingdom14 @btsport @jakepaul Slip but punch landed ! Not hurt but has to be scored as knock down
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𝔠𝔩𝔬𝔢 𝔞𝔫𝔫𝔢
(@CloeAnne_) reported
@btsport I was unable to watch the fight I paid for last night and live chat on box office is unavailable can you please help me
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Dorien James 💙
(@dorienjames) reported
@bt_uk I need help sorting out my elderly parents' broadband. I have tried your Vulnerable Customer support line, 0800 919591, which gets me through to a lady in Falkirk who is unaware that any Vulnerable Customer service exists. Who should I talk to?
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Tommy Nolan
(@tommynolan1) reported
@SkyHelpTeam @btsport An absolute joke. Paid £19.95 for the Paul v Fury fight on BT Sport Box Office via Sky Glass and the stream ended before the final round. Stream cut out at 4 hours 30 exactly. I would like a refund. Please respond ASAP
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Dorien James 💙
(@dorienjames) reported
@bt_uk Do you have a Vulnerable Customer support line? I have called the published number 0800 919591, and went through to a lady in Falkirk who was unaware that any Vulnerable Customer service existed.