BT (British Telecom) Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Hammersmith, Wandsworth, Edenbridge, Southwark, Greater London, City of Westminster, Sutton, Croydon, Redhill, Brentford, Sevenoaks, Southall and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Wi-fi | |
| Hammersmith |
Total Blackout | |
| London |
Phone | |
| Wandsworth |
Internet | |
| Edenbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Andy Gaffey
(@andy_gaffey) reported
from
Lambeth, England
@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kay Akeredolu
(@kayblow76) reported
Not sure why @SkySports @btsport keep showing #MUFC game. It’s a piss poor club with an atrociously low-key coach. If you think Utd not firing all cylinders cos of strikers need to see a doc. City are playing without strikers but scoring for fun! It’s a coaching issue #CRYMUN
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Bill Wishart
(@WishartBill) reported
@btsport @clairebalding I can't believe you've just declared that England won Hockey gold in the 2016 Olympics. Poor show!@
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Pedro ⚔️
(@pedrowells) reported
**** off @btsport that is not a red card. Talk all the bollocks you want, it isn’t. The @premierleague are cheats end of #SHUAVL
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Matthew
(@mkpiano) reported
@PhilMou @btsport @SkySports Just the sky for me and use my dad’s login for BT on the laptop. Purely for the CL. But many times each week I ask myself why I’m paying for boring ‘massive top 6’ meetings that almost always end in 0-0. Gimme the Irish league any day. Honest players.
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Dave Stow
(@davestow1) reported
The @bt_uk agent was professional, friendly, helpful, and entirely *not* patronising when it came to the technology. She checked the line history and agreed it had been stable and then really unstable in the last few days. She re-arranged the engineer around by covid jab.
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Inter Sol
(@InterSol32) reported
@hushmail @bt_uk Hey @bt_uk you must sort this..I’m paying you to provide me a service..
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Daniel Mcwade
(@mcwadedan) reported
@bt_uk hey bt any advice on why my Internet seems to be fluctuating between download speeds of normal 65 down to 15? Super helpful while playing games 😭
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Trudy Cronin
(@CroninTrudy) reported
@bt_uk hi BT! How can I extend the WiFi in my house? We live in a two story, detached house and the WiFi signal is very, very weak upstairs. Any ideas how we can boost this? We have a BT router, which is only about a year old.
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Jonathan Harris
(@hockleyharris) reported
@bt_uk as an existing customer your tv ad is really annoying. My 16mb broadband cost me £43.50 per month. Way, way, way more than the offer price and even the post offer price. Ever felt #rippedoff ? @BBCWatchdog
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Kirstie Ali
(@kirstie000) reported
Atrocious customer service. I asked for a balance refund not to set up a payment plan! You owe me hundreds of pounds and obviously have my bank details. Time to leave @BTCare