BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Purley, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Croydon, Southwark, Brentford, Westminster Abbey, City of Westminster, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Total Blackout | 4 hours ago |
|
Croydon
|
Internet | 4 hours ago |
|
Hammersmith
|
Internet | 4 hours ago |
|
London
|
Wi-fi | 5 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England@bt_uk is there a outage in se5 internet and landline not working?
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Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England@bt_uk can you please help me kick off is in 30 mins
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Rob Holley (@robholley) reported from Camberwell, England@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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Martin (@martin466004) reported from Bromley, England@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Maria Ganner (@mazzles78) reported from West Molesey, England@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Alex Munro (@ADMunro) reported from Esher, EnglandCould the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Danielle Altink (@danialtink) reported from Camberwell, England@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Kate Morris (@kateMorris102) reported from London, England@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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kanish official (@kanishofficial) reported from Camberwell, England@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Armstrong (@steve2682) reported from Bexleyheath, England@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Antonia (@Flaminhaystack) reported from London, England@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Barry French (@Barry2103) reported from Richmond, EnglandThere is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, EnglandI've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Andy Gaffey (@andy_gaffey) reported from Lambeth, England@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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Jon (@R0LLSY) reported from Epsom and Ewell District, England@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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slp (@LynngerrSlp) reported@btbusinesscare Hi how do I cancel part of my package ? Trying to get through via phone isn’t easy. Thanks
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Vivienne Newton (@VivienneNewt0n) reported@bt_uk They have no internet and no phone - so they can’t even find a customer service number!
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Charlie Mustoe (@CM71_ARSENAL11) reported@England @bt_uk @England need help immediately fellas. Urgently. Instantaneously. Can you send a delegate to the border? I haven’t been allowed into San Marino after a three day trek across Europe. Banned after arrest there in 2015. Don’t have enough money for a lawyer. DM’s are open. CM
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corry (@corry67602167) reported@ElBurcho @England @bt_uk He wasn’t even defensively poor, just lost the ball about 50 times for no reason, looked off
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Burch's Books and Beer (@ElBurcho) reported@England @bt_uk Lol, as if TAA is even in the running. He was the only standout England player in that he was the only one not playing well. He only turned up after they were knackered and down to 10 men. Also needed Stones and James on the pitch to make up for his lack of defensive ability.
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KATHRYN SAUNDERS (@PlusTwoFifty) reported@bt_uk why am I being charged a cancellation fee to cancel my contract for Full Fibre despite never having received the Full Fibre service which I started paying for a year ago? #poorcustomerservice
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ElanoSzn (@RjElano) reported@England @bt_uk @HKane RATIO WTF
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Vivienne Newton (@VivienneNewt0n) reported@bt_uk absolutely disgusted that having moved bank accounts, BT cancel the service for my elderly, disabled parents rather than send a reminder! xxx
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Marc (@Mmmr87) reportedRight, serious question. @bt_uk WiFi is utterly trash. Who's everyone else with and how good is it for streaming etc? #help #Asktwitter
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leah (@leahkitties) reported@Mmmr87 @bt_uk i can’t stream at all with it :( it’s been like this for ~1 week now but today is so super bad!!