BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 12/28/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Wandsworth, Hammersmith, Croydon, Bexleyheath, City of Westminster, Hounslow, Brentford, Kensington, Sutton, Greater London, Sevenoaks, Dorking and Westerham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • _becki_d 🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrStanBrooks Stan 💙 (@MrStanBrooks) reported

    @bt_uk we currently have no WiFi and have had none since about 2:30pm. We also don’t have access to our home phone as it says there’s a line error. There are no reported issues in my area, but there’s obviously a problem for it to be off for this long. Can you help?

  • Gunishdhillon G (@Gunishdhillon) reported

    @bt_uk Hero in the football world doesn't need comparing to any other walk of life, just appreciate they got far they gave it their best when they did, let's move on. Still some respect should be a given, if humans have to be taught humanity, then the world is in trouble.

  • TheWestran Alex Westran (@TheWestran) reported

    @JulianLeppert @bt_uk People like you are the reason this country is so divided. You're the problem.

  • Jodie_LB Jodie Louise Osborne (@Jodie_LB) reported

    @bt_uk disgusted with the service.. moved home to be told the internet would be up and running yesterday. Got put on hold for 20 minutes and then cut off at 8:58. Amazing the call centre closes at 9 Disgusting…😡😡

  • SenBanter Sen_Fi_Dem_Banter (@SenBanter) reported

    Excuse me @btsport Sport and @SkySport Sports why are you both stilll refusing to cancel my contract for 🤔 #DoINeedToSueYou

  • Filbert631 Filbert63 🇬🇧 (@Filbert631) reported

    @bt_uk One of them stepped up, did a stupid dance, hit the post and put the other two 'heroes' off. I'd say he owes the country an apology.

  • DavidHa94465142 David.... (@DavidHa94465142) reported

    @bt_uk Try supporting new customers… not treating them like ****!!!

  • austinwillhale austin hale (@austinwillhale) reported

    @bt_uk Run tests you've been trying to fix the issue for two years don't piss up my back Jokers

  • SenBanter Sen_Fi_Dem_Banter (@SenBanter) reported

    Excuse me @btsport Sport and @SkySport Sports why are you both still refusing to cancel my contract for 🤔 #DoINeedToSueYou #IWantOut

  • spincrit Spin Crit (@spincrit) reported

    @JulianLeppert @bt_uk It did seem outlandish to me that they sent a bench-warmer with little experience and no pitch time for the deciding goal. He was the worst possible choice.