BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Mitcham, London, City of Westminster, Southwark, Hammersmith, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Purley, Greater London and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Wi-fi | |
| London |
||
| City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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WelliXL
(@WelliXL) reported
@bt_uk so someone changed my account and told me my monthly payments would be the same however it's now doubled and my connection is still awful. Wired I get 50mb when it's supposed to be 1000Mbps
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carole sutherland
(@csowls) reported
@bt_uk we have been without internet since Sunday , you said it would be fixed by 21/7 but still no joy. When will you Fix it???
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jamie
(@fatballs489) reported
@bt_uk your internet ******* sucks
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Ella
(@Ellshakes) reported
@bt_uk Hi, I have had a terrible experience with my Nan today with your customer service chat. Please can you help?
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Tony Almeda
(@License2vril) reported
@bt_uk I just keep getting the yellow message saying there are no accounts with this login.
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Neale Bussey
(@NealeBussey) reported
@bt_uk Yes, as. back stop in case the problem is not fixed. But meanwhile I have been threatened that email service will be reduced, and of course have to wait until mid-late August.
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CoadstaF1 💙💛🇺🇦
(@CoadstaF1) reported
@bt_uk Do you not think I've done this already? SO many times! I give up! Emailing the CEO next as your customer service is diabolical.
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Green Family Farm
(@GreenFFProduce) reported
@bt_uk we are on day 4 of no internet. In Oct we had 4 weeks with no internet! I have not had one phone call, or message from you despite me calling you, messaging you. We have a “stay fast guarantee” but no mini hub even provided. Costing £100s a day for office hire. Help pls!
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Jan burrows🇺🇦
(@Janetburrows11) reported
@bt_uk Hi Nope An engineer came and said their the problem is in the area , so we have no internet , no tele, and I work from home Not happy
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ThisDonnyMan
(@thisdonnyman) reported
I'm sure @muhammadmokaev wasn't on the bt sport ufc fight cover with all the brits.. Wtf?? Brits taking over? @muhammadmokaev is literally the only guy in Britain winning the next ufc title @btsport