BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 12/26/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Bexleyheath, London, Hammersmith, City of Westminster, Wandsworth, Croydon, Southwark, Hounslow, Brentford, Kensington, Sutton, Greater London, Sevenoaks, Dorking and Westerham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomBexleyheath Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NultyDan Dan Nulty (@NultyDan) reported

    @tonymc39 @btsport I've complained to @btsport about how terrible he is. His commentary for Eve WestBrom was awful, today's pearler for the penalty 'you can go to the left or right of the keeper'. Amazing insight. He is stealing a wage from BT.

  • elisewesley elise😬 (@elisewesley) reported

    @btsport getting so frustrated with bt sport box office help - have been in the queue over 10 times - every time to be kicked out when I get to first in the queue. Can someone help on here?

  • TheTweetsOfBos Tom Boswell (@TheTweetsOfBos) reported

    @bt_uk No, now it’s telling me the help desk is now closed!

  • PJN1960 PJN (@PJN1960) reported

    @bt_uk we got a text saying engineer would be out to us between 8am and 1pm. No show and morning wasted and rang you at 1.25pm only to speak to a disinterested person. Text doesn’t guarantee attendance apparently. Lady then hung up on us. Terrible all round. Response please.

  • sophieesoco24 Sophie Cohen (@sophieesoco24) reported

    No one cares about your stupid fights @btsport stop advertising this nonsense during football 😡

  • mu11_85 Kerry Boo (@mu11_85) reported

    @btsport @LGUK We have been watching BT sport through the @amazonfiretv app without issue, however when trying to watch the liverpool game we keep getting error code VC019, any ideas? Updates, restarts and uninstalling all done.

  • worlo24 Henk Ten Cate (@worlo24) reported

    @btsport Hi I have just brought a monthly pass but it is saying my log in details are incorrect when I try and log in. Can you help? Thanks

  • RisboroRiotCrew Risborough Riot Crew (@RisboroRiotCrew) reported

    @btsport PLEASE CAN YOU TELL ME THE EASIEST WAY TO CANCEL MY SUBSCRIPTION? I WANT TO CANCEL ASAP AND WILL COME BACK ONCE STEVE MCMANAMAN IS SACKED

  • EdEFC74 EdEFC74 (@EdEFC74) reported

    Why do @btsport & @SkySports continue to have co commentators cover the games of their former clubs? If they can act neutral it would be fine but most don't McManaman is one of the worst he is blatantly bias. #BHALIV

  • KristaMitchy Krista Hammond (@KristaMitchy) reported

    @bt_uk hello! I moved my TV, phone and broadband to BT last month. I should have got a £120 reward voucher but I’ve not heard anything, and it’s not showing on my account either 😞 (Also I was meant to get a phone but that never arrived.. shows how little I use the landline!)