BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 11/24/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, City of Westminster, Croydon, Hounslow, Brentford, Southwark, Southall, Caterham, Catford, Bromley, Fulham, Kensington, Purley and Twickenham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hardi90785182 ishaq🇬🇭 (@Hardi90785182) reported

    @Chels_HQ @btsport Please tell Tuchel,without kante we're **** and needs to focus on the midfield

  • OddJob_77 Chris O'Connor (@OddJob_77) reported

    very disappointed with @btsport after being a loyal customer for many years i reluctantly had to terminate my contract due to a change in my personal circumstances. my reward for my loyalty was a default notice on my credit file (the only one i have ever had) & a complaint

  • katie_bennett7 Katie Bennett (@katie_bennett7) reported

    @bt_uk Thank you. I have already seen this but does it apply in a situation where you did activate the service, but the internet connection hasn’t worked properly?

  • Liam36635135 Liam (@Liam36635135) reported

    @VancityReynolds @Vanarama @btsport Absolutely ridiculous, who are these people in the National League? We talk about grass roots football getting minimal support all the time and they ignore this opportunity????

  • Excarez Imadu Goodluck.I (@Excarez) reported

    @Chels_HQ @btsport Yes thank you Joe Cole, cos I really don't understand the experiment is just too much and it is causing us problems... No midfield, No DM this players are just too lazy for me. The energy is too weak easily get bullied out of the ball

  • amos_abwabati Abwabati Job Amos (@amos_abwabati) reported

    @Chels_HQ @btsport So he still doesn't have a clue why we are so poor? Well I do. Only problem is, I don't have his contact to tell him.

  • its_TBD1 | Wraith Energy | TBD (@its_TBD1) reported

    @SkyUK you are becoming a joke, Why is it your internet is dogshit yet you charge people stupid amounts of money for something that just keeps resetting at random times throughout the day, Hey @virginmedia @bt_uk hit me up with you best packages,

  • mw2K22 ✨ matt ✨ (@mw2K22) reported

    @bt_uk Hi, I’ve been on the phone forever trying to cancel our contract, but nobody’s answered. There seems to be no other way. Please can you help?

  • BatJeko Bat Jeko (@BatJeko) reported

    @Chels_HQ @btsport The answer is stop making stupid decisions on line-ups. Some players need to be benched and others to be sold.

  • juliesharp86 👉 Julie 👈 (@juliesharp86) reported

    @bt_uk Are you open yet? Or is telephone only way to make formal complaint?