BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Brentford, Southall, Southwark, Kingston upon Thames, Thornton Heath, Wallington, Hounslow, Wandsworth, Coulsdon, Mitcham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
TV | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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Al Sarpong
(@albsar1970) reported
from
Lambeth, England
The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JackSharedGradient
(@stancliffe_jack) reported
Hi @bt_uk it's been over a month, had multiple promises and multiple 48hr complaint rectification points missed. I have an allocated executive customer service person also. How do I not yet have a broadband or phone connection?
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LST
(@LauraSandlandT) reported
@bt_uk Hello can you advise why my internet is still broken despite the fault finder advising it would be resolved at 5pm? Thanks
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CHRYSTALS ... m
(@stu_rue) reported
@BTCare can you help by registering my 2 products I bought #echodots that have not been registered with @AmazonUK so there for don’t work?
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Katie Jayne
(@Kaatie_Jayne) reported
@bt_uk Hi our broadband / internet has been down for 4 hours! Just showing an orange light. We have reset it twice. Why is this not working!?
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Out of the Shadows
(@Outofthe_Shadow) reported
Disappointed in the service I have received from @bt_uk . Have emailed the CEO Philip Jensen directly as advised by @MoneyTelegraph . @MartinSLewis what BT have done and how I have been treated would make your toes curl.
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jim
(@jimhotep) reported
@bt_uk Why is my broadband speed so slow? It seems we're paying a decent service but actually recieving between 0.96 and 3.56mps. why?
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Jay
(@j4ykd) reported
@bt_uk I made a complaint that evening after 90 mins on the phone to find out what was happening to no avail and still no response. Complaint number was VOL013-541933039342
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CHRYSTALS ... m
(@stu_rue) reported
@bt_uk I need help ASAP I have bought Amazon Alexa devices from you and they don’t work due to #bt not registering them with Amazon first?
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Out of the Shadows
(@Outofthe_Shadow) reported
@bt_uk I need to speak to someone above customer service. No disrespect to you directly, but I have been trying to have my voice heard since June. What I need is someone within the management team to contact me directly.
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NIJA
(@WHUFCC) reported
@bt_uk any reason me and all my neighbours Internet has gone down and all the test says its working fine....