BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, City of Westminster, Teddington, Hammersmith, Croydon, Southall, Hounslow, Banstead, Purley, Fulham, Greater London, Bromley, Wandsworth and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| City of Westminster |
Phone | |
| London |
||
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🧐
(@Ebadul7) reported
@bt_uk My wifi is down? Can you help at all? I’ve xone all the trouble shooting options
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Jake
(@JakeParry90) reported
@BTCare evening, been getting slow speeds for a week or so. Package is 900mb but was getting around 500 quick was fine but now only getting around 100mb can this be checked please? I know works were taking place on Thursday
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Callant
(@auld_jethart) reported
@bt_uk this is your Halo at its best (worst) this is what I am paying good money for. Trying to watch rugby on bt sport and this is all I’m getting. Time for a refund???
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Jordan Merritt
(@jordm87) reported
@FFMiz1 @btsport Yeah it’s a mess. I have ESPN player but it doesn’t always work well Airplaying it to the TV on the Saturday evening. It’s not great when you pay for a service and they can’t even get back to you with when they are going to fix the problem. Even an apology.
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Naomi Lemur 🌱
(@LadyLemur) reported
@bt_uk Your team have been friendly and helpful as individuals so I'm not going to throw them under the bus.What I would like is to have a landline activated after a month of trying, rather than constant "you must call back in 48 working hours" to cancel and replace messed up orders.
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🧐
(@Ebadul7) reported
@bt_uk Hi, I contacted the tech team Via phone, and they’ve advised the name I have given is correct and can understand my frustration with your team. I would like to escalate your customer service as a team, as it has been awful.
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Diana Hall
(@pausingplace) reported
@yetholm18 @bt_uk It’s the terrible failure to communicate that gets me. By and Openreach seem completely unable to communicate with one another. It’s no way to run a business, but to mention offer a service!
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Andy Stock
(@andystock22) reported
@Sparkomav @btsport @btsportfootball Blame the English FA. Due to the football blackout ban, BT Sport are not allowed to show any live football until 17:15 on a Saturday.
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Jane💙
(@yetholm18) reported
@pausingplace @bt_uk Have BT fixed the problem?
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Jordan Merritt
(@jordm87) reported
@geosomerville @btsport Terrible really. Spot on with the last bit. Would be great if we could get the @espnplayer app on Smart TVs.