BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, City of Westminster, Southwark, Thornton Heath, Hounslow, Redhill, Orpington, Banstead, Caterham, Wandsworth, Bromley, Ashtead, Leatherhead and Thames Ditton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Al Sarpong
(@albsar1970) reported
from
Lambeth, England
The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GregoryTKint #SafeEdForAll
(@GregoryTKint) reported
@bt_uk It would help if I wasn't "sold" Complete WiFI with 3 discs to then be told, I will have to request each disc separately. Meaning a massive waste of time (will need 5 or 6 in total) and cancellation of order 🤨 Cooling off period is pointless when you can't properly test
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Soxy
(@soxbrooker) reported
@bt_uk our Internet has been down all morning
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Mathsnetty
(@mathsnetty) reported
@bt_uk I was/am switching to you. Phoned today just now and the order hasn’t gone through. Tom was courteous and professional and has raised a complaint on my behalf….but I’ve been promised this before…thank you for getting back to me.
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Croc
(@crocm1959) reported
Stupidly I booked @btsport #btsport online & realised it would not work on my tv - I rang to cancel within the hour (cooling down period?) for a service I did not use and cannot use……BT will not refund - whilst Amazon will refund almost anything anytime! B@st@rds!
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James Hanratty
(@james_hanratty) reported
@bt_uk I need to speak to someone that can actually deal with a compliant for a vulnerable customer. Such a simple address change has caused serious problems to an elderly person.
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Reemz
(@Reemz91282446) reported
@bt_uk I have my direct debit set up for 28th of every month ,for the month May you haven’t taken a payment, im curious to know why you haven’t taken this payment and has my contract ended?! I have tried calling your customer service the automated service says my payment is due in June
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Mathsnetty
(@mathsnetty) reported
@bt_uk Total rubbish service….every time I phone up BT says my account order hasn’t been transferred and each time the person on the other end promises to resolve it. After starting the transfer in December ‘21. @paullewismoney
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hantonie
(@Devidepodo) reported
@SaesnegBen @bt_uk @EE Had the same it’s had been a nightmare and they know it’s their fault I called ee and they told me they have a server issue. It’s just a nightmare one week in still same
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Alan Davidson⭐⭐🏆
(@Slondoner) reported
What an awful week for @SkySports @btsport and @BBCSport as Liverpool failed and Chelsea didn't go out of business #Boehly #Chelsea
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Wormwold
(@Wormwold) reported
@bt_uk yet more poor service from BT. Having sent my equipment return envelope to the wrong address countless times, you're more threatening me with debt recovery for equipment I returned weeks ago. Terrible terrible service at premium rates