BT (British Telecom) Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southwark, Westerham, Kingston upon Thames, City of Westminster, Teddington, Hammersmith, Southall, Hounslow, Banstead, Purley, Fulham, Greater London and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
||
| Croydon |
Internet | |
| Southwark |
Wi-fi | |
| Westerham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Bill Banks
(@bill_banksy) reported
from
Bromley, England
@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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J
(@CFCJae_) reported
from
Bromley, England
Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport
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Tom Maurice
(@TDMaurice) reported
from
Wandsworth, England
Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Brian Hutchinson
(@bhutch41) reported
from
Lambeth, England
@bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mark wooltorton
(@markwooltorton) reported
@bt_uk And I paid to have my phone line moved to corner of my home unlinked from neighbours 2 years ago, Unlink my telephone line And restraighten my satellite dish please, If not i will remove telephone line and charge for satellite dish to be put back for a signal
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Dave Watkin
(@drw2803) reported
@bt_uk I’m a network engineer. Could you do some digging for me and get me a contact in digital voice technical. I’m working for one of your customers that had an issue with it and I’m trying to help.
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WheelieDealer
(@wheeliedealer) reported
Hilarious interview on BTSport with Kenny Roberts Senior. Poor Suzy Perry having a fit when KR said "sh*t" and then "bullsh*t" at the end. Loved the bit about KR getting £10k start money for a UK race and Barry Sheene getting £4000 ;-)))
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AccySoutherner
(@DAVID02975446) reported
@NeilHodgson100 Thanks for the graphic illustration of the distances involved in the Moto3 "incident" at COTA last year in the BTSport coverage yesterday. Can you explain why Jeremy Alcoba did not receive any blame or punishment when all he had to do to avoid an accident was move
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SmithingWords
(@dale_linney) reported
@btsport yournline ordering system, help service and app are all atrocious. Sort it out.
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🏴 Josh Roberts 🏴
(@JoshRoberts92) reported
@btsport I'm having problems with your app on PS5, I keep getting an error code of VC019 when I'm trying to watch something live. What is going on as I'm wasting money at the moment
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Rhiannon Bright
(@RhiannonBright4) reported
@bt_uk Are bills being comped for those affected by the outage in Marden and staplehurst?
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Stuart James
(@StuartJamesWMN) reported
@ppauk @bt_uk EE are partnered to BT, but I’ve not had any issues with them. Really annoyed with @bt_uk though, absolute joke. I said I wanted to watch the match today and bloke said “do you have a pub nearby?! Are they going to pay for my food and beer while I justify my presence at the pub?!
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hazelcloud83@gmail.com
(@hazelmacleod83) reported
@bt_uk I’ve recently upgraded my internet to BT Halo 3 and I’ve never received any updated equipment. The engineer has been out, when should I expect the new equipment?
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PPAUK
(@ppauk) reported
@StuartJamesWMN @bt_uk You have the right to cancel if they can not provide the service! They can’t, so cancel. They will come back and say it’s a blip. Try and stall payment to them and they get there real Mardy