BT (British Telecom) Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Fulham, Hammersmith, Wandsworth, Croydon, Carshalton, City of Westminster, Southwark, Purley, Greater London, Hounslow, Edenbridge, Sutton, Redhill and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Fulham |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
-
David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
-
David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
-
Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
-
Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
-
Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
-
Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
-
Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
-
AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Charlie Sutcliffe
(@ChasSutcliffe) reported
from
Tetford, England
@bt_uk Have already made online complaint to you and had text reply from 'Paul' on 22nd Sept saying he will shortly be calling from a 0800 number but since then nothing, which is no surprise I'm afraid as anything to do with BT Broadband is dreadful.
-
Nat
(@nattyp72) reported
Terrible support from BT HOME HUB at 8:47pm this evening. Called up after a visit from engineer and replacement halo 2 router to be met with aggressive support who were due to finish at 9pm. Then got put on hold for remaining time. @bt_uk @BTGroup #poorcustomerservice
-
UAW
(@TheUAWrestling) reported
@bt_uk Hello, I'm trying to cancel by BT Sport subscription but its been giving me an error message for days. Any ideas?
-
UAW
(@TheUAWrestling) reported
@bt_uk Could you tell me why I suddenly can't do it online? Its never been an issue before
-
ExperiencedTraveller
(@ValeryCollins) reported
@bt_uk No, I have accepted that BT does not want to help their customers
-
Neil Ballingall
(@NeilWBallingall) reported
@OpenreachHelp please can you advise on the MSO in BH25 not getting any help from @bt_uk
-
Chris
(@Chris69284851) reported
@btsport Why does you web site never work????
-
ExperiencedTraveller
(@ValeryCollins) reported
@bt_uk No internet connection and mobile data not working so spending a fortune on coffee at local cafe just to do my job. I am not going to waste precious time DMing someone who is not prepared to help. Have made numberous calls to BT - waste of time. Not known when mast will be fixed.
-
Gareth Williams
(@Gareth_Can_Draw) reported
@btsport the app on my ps5 won't let me watch live sport. Please fix this issue asap. I pay subscription and I expect it to work on all platforms 😠
-
Dru Stephenson
(@Dru_Step) reported
@bt_uk the home hub I have is useless. Wi-fi is only reliable in the same 3x3m room. We have a tiny terraced house. How can wi-fi not reach beyond the first room? Might as well be connected by ethernet! Complained before & got told it was a 2GHz vs 5GHz issue. It's not.