BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Westerham, Kingston upon Thames, City of Westminster, Teddington, Southall, Hounslow, Banstead, Purley, Fulham, Greater London and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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💙⚽️👨👩👧👦
(@Lee_H1875) reported
@121intervcoach @btsportcricket @btsport It's on but awful
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𝙿𝚎𝚝𝚎𝚛 𝙳𝚘𝚋𝚋𝚒𝚗𝚐
(@PeterDobbing) reported
@bt_uk 2) that hasn't made any difference. We pay the same as everyone else but we are not getting the same service.
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare I already have 🤡Case Reference: IMP-107511522, Its been 91 days since the order and I'm still waiting for BT and Openreach to finish the installation. Its just a simple FTTP (and ALL the hardware is in place and works) but its beyond BT and Openreach to activate it-so poor
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Rosanna Bevan
(@BevanRo) reported
It makes me so miserable to miss out on teaching and other opportunities because of my home internet frequently dropping out. @bt_uk have sent 4 engineers over the past year and nothing helps and it’s still abysmal. I have no idea what the solution is other than moving house 😞
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Thomas Lister
(@ThomasLister01) reported
@bt_uk I called bt explained what happens when I turn it on they have confirmed it’s broken and will have to send another one out which will be here some point next week I believe
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CBK
(@CBK2021) reported
@btsport what’s going on. If you intend to show women’s cricket from 18.45 tonight please just remove any mention of it from your schedules. It would be nice to have a response to this tweet as you ignored the one sent on Tuesday regarding the same complaint.
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Leon Renilson
(@LeonRenilson) reported
@BazRichmond @btbusinesscare Perhaps I can help you-could I be any worse? Lets try it:
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Tim Hawkins
(@TimHawk95176207) reported
@bt_uk my internet has been down for a few hours. WiFi connects to a device but has no internet.
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Ronnie
(@Ronnie55756264) reported
@bt_uk Our WiFi has been down for over a day... apparently there's no issues in our area but it's really disruptive and disappointing
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Michael Mowlem
(@MichaelMowlem) reported
@bt_uk Students beware. BT try to sell students a very convenient 9 month contract for Broadband to fix into term time. Except you know what, when it comes to the end of term time the contract rolls on and then you don't get money back. Beware #btbroadband #students