BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Wandsworth, Southwark, Orpington, Mitcham, Lewisham, Sutton, Fulham, Carshalton, Purley, Redhill, Kingston upon Thames, Thornton Heath, Wallington, and Coulsdon.

City	Problem Type	Report Time
Croydon	Wi-fi	13 hours ago
Wandsworth	Internet	24 hours ago
Southwark	Total Blackout	1 day ago
Southwark	Internet	3 days ago
Orpington	E-mail	3 days ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Foss (@fackjossey) reported 3 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  GurunG PankaJ (@Godavarian193) reported 4 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 4 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  JIGGYJAMMER (@JIGGYJAMMER) reported 12 minutes ago from Epsom and Ewell District, England

  @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

• 
  John Mitchell (@prof_j_mitchell) reported 12 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  JPaulG 🐼 😷 (@JPaulG) reported 15 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 16 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 21 minutes ago from Lambeth, England

  @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

• 
  Kurtis Simon (@kurtistime1985) reported 25 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Alan Palmer (@palmerova88) reported 27 minutes ago from Salfords, England

  @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

• 
  Vix (@VixThatRuns) reported 29 minutes ago from Redhill, England

  @BrydonN2 @bt_uk Wow thats poor

• 
  David Venters (@VentersGaming) reported 30 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Neenie (@nini2903) reported 32 minutes ago from Salfords, England

  @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

• 
  coolio (@coolhati) reported 36 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  Allen_lovemymind (@EpsomMental) reported 39 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Sandro Rosa (@SMarxx4) reported 39 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  David Venters (@VentersGaming) reported 42 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Lonely-planet-girl (@excellenceinLDN) reported 44 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 48 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  Daniel Shade (@shade306) reported 52 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Farrow (@Farrowmagic) reported 3 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  e-solutions (@esolutionsltd) reported 5 minutes ago

  @btbusinesscare We have come into the office and surprise the phone system is NOT WORKING and NO CONTACT FROM BT. I guess its another day on the mobile phone (thankfully Vodafone) chasing the elusive BT Cloud Voice team, for another update. why do BT think this is acceptable?

• 
  Ralph Hardwick (@HardwickRalph) reported 8 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  KingshillNo.1 (@The_pit_bing) reported 9 minutes ago

  @btbusinesscare youve emailed me every weekday for a week claiming to have called me and "went to voicemail" Lies, phone sitting beside me as I wait to promptly resolve ridiculous billing complaint. I reply to your "missed you" emails pointing this out You just repeat - disgrace

• 
  CFD (@TenFourEverton) reported 10 minutes ago

  @BTCare my broadband says it’s connected but it’s not working! Trying to work but impossible! Sort it out BT!!

• 
  Andrew Farrow (@Farrowmagic) reported 11 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  🐕📚 (@jaye_lass) reported 11 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  susie dolphin (@Sudo_1962) reported 12 minutes ago

  After almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare

• 
  Zahid K (@zahidk) reported 13 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Int. Fishermen (@Int_Fishermen) reported 17 minutes ago

  @bt_uk no service tonight please dm me