BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Mitcham, London, City of Westminster, Southwark, Thornton Heath, Hounslow, Redhill, Orpington, Banstead, Caterham, Wandsworth, Bromley, Ashtead and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Croydon |
Wi-fi | |
| Mitcham |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@btsport @WWEUK Awful decision!!!
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Max Sammarco
(@maxsammarco) reported
from
Lambeth, England
@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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Julie
(@EylesJE) reported
from
Camberwell, England
@btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Jesse Peacock
(@JessePeacock) reported
from
Lambeth, England
@bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩
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Jonathan French 🇪🇺 #FBPE
(@Jaypeeff) reported
from
Hammersmith, England
@btsport **** off with your freezing live stream. I’m trying to watch #BARLFC
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Katy Johnston
(@katynaomi56) reported
from
Wandsworth, England
@bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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Angela Giliotti
(@AngelaGiliotti) reported
from
Lambeth, England
@SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport
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Julie
(@EylesJE) reported
from
Camberwell, England
@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future
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mike mulvihill
(@mikemulvihill1) reported
from
London, England
Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019
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Tom Belger
(@Belger91) reported
from
Wandsworth, England
Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal
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Keith
(@keithy1317) reported
from
Brentford, England
@UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩
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Daniel Graham
(@Dan_J_Graham) reported
from
Horley, England
Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport
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⚒ ian ⚒
(@IANL80s) reported
from
Croydon, England
@btsport getting a bad echo from the background noise with the football on my tv
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Lewis Winwood
(@lewiswinwood) reported
from
Edenbridge, England
@tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish
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Diego Semerene
(@DiegoSemerene) reported
from
Hammersmith, England
Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!
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Julie
(@EylesJE) reported
from
Camberwell, England
And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful
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Gustav Pegers
(@Pegers) reported
from
Wandsworth, England
@RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Hague
(@timwhague) reported
@bt_uk Very disappointed to make a complaint and just get a message saying it was closed without any clue as what was or wasn't done. Complained twice in fact. Not that interested in waiting for an hour or so in a phone queue. Can you help?
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Sarah
(@Sarah92337345) reported
@bt_uk Openreach website says 2025, i really shouldnt be paying 29.99 a month for an unpredictable service. Your BT app says i have poor wifi, but you customer service agent told me that was not correct. If i could leave i would but cant afford to pay your cancellation fees
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Bimal Mohanan
(@MohananBimal) reported
@bt_uk Any fix for the Xbox Game Pass Issue?
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Sarah
(@Sarah92337345) reported
@bt_uk i have had two openreach engineers telling me that my line is unstable which is why my internet keeps dropping out and it wont improve until fibre is installed to the property. BT seems to think this is totally acceptable for myself and my neighbours, not happy
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cathy
(@cathy81368291) reported
@bt_uk Lol yeah right erm I’m with EE/BT and my broadband goes down all the time, so yes it’s breakable
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SB
(@simonbailey40) reported
@bt_uk - during my recent conv. with your retention team re broadband/sport renewal, there was so much background clapping, I couldn’t hear the call rep, so asked him to tell them to be quiet….so he hung up the call. Perhaps it’s time to move to a better deal/service from Sky?
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Sue
(@sueleckenby) reported
@bt_uk Yes I did thank you. They were much more helpful than the person I spoke to yesterday but unfortunately we’re unable to match the sky offer. Thanks for your help
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Char
(@xxCharlotte5xx) reported
@bt_uk having trouble finding a landline only package for my elderly mother? Do you still do Home Phone Saver Plan?
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CornishConnect
(@cornishconnect) reported
@bt_uk i am a residential customer
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JJH Building Solutions
(@jjhbuild) reported
@bt_uk No, there's no open WiFi networks where we live. Can't make any calls, can't send messages, no mobile Data signal, totally cut off from everything, if there was an emergency in our home this would be extremely dangerous..