BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Wandsworth, Southwark, Hounslow, City of Westminster, Croydon, Kensington, Purley, Kingston upon Thames, Bromley, Fulham, Southall, Redhill and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DanSouthward
(@SouthwardDan) reported
How come @btsport never show a midweek @TheVanaramaNL game? How come they only show a Saturday one?
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Richard Simmons
(@Squimmons) reported
@bt_uk Hi team, what's the best way to report an inconsistent WiFi issue - there isn't a direct contact route on your site for this
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World Traveller
(@SammualM) reported
@bt_uk Hi my BT internet is down in CH4 7HR and has been for the last day. Any idea when this will be back up and the reason it’s down please?
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lesley radford
(@radfords12345) reported
@bt_uk if anyone ever tells you from BT that they are going to call you back don’t believe them . It’s an outright lie. If ever any tells you they have escalated your complaint don’t believe them. More of the same. Truly shocking service .
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Kevin Walker
(@bitznpcz) reported
Rubbish service from @bt_uk ... They've messed up my dementia suffering Mum's landline leaving us with no way to contact her!!! Fault raised on Friday - engineer booked for Thursday. Not happy!!! They broke it - why should it take a week to fix it??? @MarcAllera @Ofcom
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Pedro Oliveira
(@PedroVOliveira) reported
@bt_uk 1. So let me get this straight. From your point of view, the complaint is open From my point of view All I have is an email saying my complaint is closed and 0 reference numbers, ids, or anything that I can refer to officially. Let me paint a better picture
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Barbara Marks 🇪🇺🇬🇧
(@Barbaramarks_13) reported
@AimiHewitt @bt_uk That sounds like what we need. We had another one this morning telling us there was a problem with our computer 🙁
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DMC
(@dmcgooner) reported
@GaryLineker @btsport Poor rich boy...
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Hyder
(@SFHyder) reported
@GaryLineker @btsport Sky Sports >> bt crap
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Christ Peter ROYAL OFFICIAL
(@ChristPeterROY2) reported
@GaryLineker @btsport No worries with putting the seat lid down then .