BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, Wandsworth, Orpington, Mitcham, Lewisham, Sutton, Fulham, Carshalton, Purley, Redhill, Kingston upon Thames, Thornton Heath, and Wallington.

City	Problem Type	Report Time
Southwark	Internet	56 minutes ago
Southwark	Internet	2 days ago
Croydon	Internet	3 days ago
Croydon	Wi-fi	6 days ago
Wandsworth	Internet	7 days ago
Southwark	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 2 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Andrew Raffan (@AndRaffan) reported 5 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Jon Edwards (@Jon_Edwards_) reported 6 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  Rahel Bailie (@rahelab) reported 7 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  John Mitchell (@prof_j_mitchell) reported 8 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Kudret (@Kurdeck) reported 14 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Glen Oglaza (@glenoglaza1) reported 15 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Joe Tyrrell (@JTyrrell_) reported 25 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Foss (@fackjossey) reported 27 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  James (@jimflit) reported 28 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Allen_lovemymind (@EpsomMental) reported 33 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 36 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Paton (@MarkPaton84) reported 36 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Allen_lovemymind (@EpsomMental) reported 38 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 39 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 45 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  KC (@ken_coello) reported 46 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  Jeannie Di Bon (@jdibon) reported 48 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  J (@CFCJae_) reported 57 minutes ago from Eltham, England

  Keown is a **** pundit. #BTSport

• 
  Conor Saunders (@conor_saunders) reported 60 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wigwam Toy Shop (@Wigwamfamily) reported 11 minutes ago

  Hi @btbusinesscare you came to change my telephone line and broadband and you have managed to change by shop telephone number. I haven’t had a shop phone for 2 weeks. I am losing Christmas trade! No one is helping me resolve this serious issue. Can someone help? Thank you

• 
  Markkkkk (@Isparkzz) reported 18 minutes ago

  @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

• 
  D&M Leigh and Son (@DMLeighandSon) reported 19 minutes ago

  @btbusinesscare It’s ok ,no problem,I’ve managed to sort it .Can get into account now on iPad .Thanks for your help

• 
  Bee@Tricy (@BeeTricy1) reported 32 minutes ago

  @bt_uk BT customer here! Issues with the new 900 Fast Broadband! Phoned today,Customer Assistant said it will phone me back but NO chance to get in touch!

• 
  Caroline Applepie 🇪🇺🏳️‍🌈🏳️‍⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported 33 minutes ago

  @bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks

• 
  Simon Bowler (@simonjbowler) reported 33 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  🐕📚 (@jaye_lass) reported 34 minutes ago

  @bt_uk an engineer visited and said there were no issues in my property but confirmed external issues causing slow connection and frequent connection drops. Escalated to open reach. Heard nothing since and job says closed on MyBT. Will I be refunded for ongoing poor connection?

• 
  Rainbow Highlands (@Rainbow_Int) reported 36 minutes ago

  @btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬

• 
  John O'Connor (@thereal_JOC) reported 36 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  The Evolution Of Life (@TEOL85) reported 38 minutes ago

  @bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere