BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, Leatherhead, Redhill, Purley, Morden, Wandsworth, Caterham, Reigate, Coulsdon, and Orpington.

City	Problem Type	Report Time
Southwark	Wi-fi	2 hours ago
Southwark	Internet	3 hours ago
Southwark	Total Blackout	7 hours ago
Croydon	Internet	7 hours ago
Croydon	Internet	8 hours ago
Leatherhead	Phone	9 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  John Mitchell (@prof_j_mitchell) reported 11 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Johnny Dowling (@JohnnyDowling10) reported 12 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Gary White (@_gary_white_) reported 15 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  David Venters (@VentersGaming) reported 16 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  KC (@ken_coello) reported 19 minutes ago from Leatherhead, England

  @bt_uk So does BT now stand for Bloody Terrible?

• 
  Gayle (@GByford75) reported 19 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  kanish official (@kanishofficial) reported 20 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 22 minutes ago from Lambeth, England

  @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

• 
  DiscoverWatamu (@DiscoverWatamu) reported 22 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 24 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 31 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Will Ashley (@willjashley) reported 35 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Paton (@MarkPaton84) reported 36 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Jared (@gxyred) reported 47 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 47 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  J (@CFCJae_) reported 52 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  John Mitchell (@prof_j_mitchell) reported 53 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  Ingrid Marsh (@IngridMarsh_) reported 56 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Sam Luis Verissimo (@SamVerissimo) reported 57 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 60 minutes ago from Bromley, England

  @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace hooper (@messalinahooper) reported 12 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Grub Street Publishing (@grub_street) reported 16 minutes ago

  @bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 16 minutes ago

  @bt_uk I must have spoken to at least a dozen guides over six weeks, spent well over 20 hours of my time listening to lie after lie after lie, and crap muzak. Being told that I have informed BT that problem has been fixed three times is sickening. I've got absolutely nowhere. I'm done.

• 
  Robert Walker 🚜 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@WalkerDevon1922) reported 22 minutes ago

  @BTGroup @bt_uk I have an ongoing complaint since 8th May. Today it was closed with no phone call, no explanation, no contact. The issue is still ongoing and you owe me money. I have reopened complaint but this needs escalating.

• 
  National Grid UK Customers (@gridcustomersuk) reported 24 minutes ago

  @bt__uk__r @bt_uk Thank you. We are working with the customer now to investigate the Sunday power cuts.

• 
  bazzer (@thematrixzion) reported 25 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

• 
  Russell (@Russell0123456) reported 26 minutes ago

  @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

• 
  jpb0332 (@jb0332) reported 31 minutes ago

  BT / Open Reach Worst service ever! Internet service 3rd world Service appalling!! Make appointments to upgrade to full fibre & cancel without any reason or notification! No service at all!! Is there an alternative?? @bt_uk @WeAreOpenreach

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 32 minutes ago

  @grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.

• 
  francois clerc (@clercdesign) reported 36 minutes ago

  @bt_uk is so bad I can't even test the speed. Fibre!