BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Croydon, Southwark, Sevenoaks, Hounslow, Southall, Wandsworth, Brentford, Isleworth, City of Westminster, Sutton, Richmond, Kingston upon Thames and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lee wardle
(@leewardle3) reported
@bt_uk unless customer service stop complaints about yourselves.never give reasons. Stop 2 move home actions no explanation. Open reach engineer comcancel order and stop service completely Will not delete data as requested saying still a customer.
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Gillian Neilson
(@gillian2410) reported
Within Three days I was promised a call back from @bt_uk to receive an update on a complaint 6 days later still waiting #dreadufulcustomerservice #stayconnected #jokeofacompany
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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Algar Goredema-Braid
(@AILAHT0909) reported
BT Broadband @bt_uk I remain without internet since Saturday 15th. You now speculate that it maybe the 20th. You have given £10 compensation- got to be a joke given the great inconvenience and cost I’m experiencing. Unbelievable Please deal with my complaint meaningfully
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Andy Stanford-Clark
(@andysc) reported
@whaleygeek @JamesBulpin @bt_uk Nice idea! I wonder how much of my “on prem” compute I’d need to move to the Cloud if I turned off the pipes at night, though… it’s just moving the problem, though I bet there’s a significant economy of scale “up there”
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Nathan Shelly-Bob
(@Nathanjones0001) reported
@beth_kitson @bt_uk Probably down to openreach issues, if it is the only alternative line type is either Virgin or a 5g /4G mobile router option (if sufficient coverage in area).
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk Weird, I had to report a faulty line to you, which was a result of that broken cable. Lines being damaged were reported to an engineer fixing another line, but as he hadn't been called out to it, he wasn't interested. I may get an engineer (BT SMS automated answer) in 48 hrs
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David Whale (micro:bit wizard)
(@whaleygeek) reported
@andysc @JamesBulpin @bt_uk It just shows, nobody cares about saving energy as a first class problem. But everyone cares if they suddenly can't afford it. A good way to force innovation and behaviour change, is to constrain resources.
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PaigeC.Photography
(@PcPhotography0) reported
@bt_uk No Broadband in WA16 since last night. Help!
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Bhavya Tyagi
(@bhavyatyagi) reported
Hry @bt_uk raised a fault last week and still haven't got any update .. it's been 4 days without WiFi .. and the customer service call does not get connected for .. just keeps in queue.. Any updates would be useful.