BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, City of Westminster, Croydon, Dorking, Hounslow, Fulham, Hammersmith, Wandsworth, Carshalton, Southwark, Purley, Greater London, Edenbridge and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Sutton |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| Sutton |
Phone | |
| Croydon |
||
| Sutton |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Kurtis Simon
(@kurtistime1985) reported
from
Camberwell, England
@btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Lambert (Wines). 🇪🇺🇫🇷🏴🍇🥂
(@DanielLambert29) reported
Who else thinks that @bt_uk have the worst customer service of any major utility company? Not only have they overcharged me some 5 months ago, for quite a lot of money, but now they refuse to refund and would rather credit my account in 2023. #Crooks.
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Ikenna
(@iyke_EV) reported
@bt_uk hi there. I need some help, I upgraded by speed two weeks ago but now it’s massively dropped and it’s affecting me working today. I’m seeing speeds of 14Mbps rather than 59.
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Tim Pendry
(@TimPendry) reported
@bt_uk It's up and down and that's the problem ... three or four failures in three weeks though mostly fine. We need consistency of service. Check out services in central Tunbridge Wells.
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Carly Grandidge 💙
(@caggly) reported
@MarcAllera HUGE issues with @bt_uk disconnecting my 91yo nanna. Now we have had NO WAY of contacting her/monitoring her at home, since 21st Sept!!! Please contact me to discuss, as contacting @bt_uk with a meaningful response is a Sisyphean task 😣
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iamsugarfairy
(@alannaclark10) reported
@bt_uk Maneged to get through to a lady who was very helpful and applied for the refund for me no problem a little waiy i was actually surprised it was only 10 minutes and all sorted thank you so much for your help
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iamsugarfairy
(@alannaclark10) reported
@bt_uk I just tried to call it says i need a phone number and i cant do anything as i only bought the 30 access im not a bt customer otherwise
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brian
(@brian87222828) reported
@bt_uk Hi Tasha, thank you for contacting me! I finally managed to talk to some one yesterday, they tried a couple of different things. And then said that they were going to escalate it to the technical support department. But my internet is still down. And I’ve not heard anything back
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iamsugarfairy
(@alannaclark10) reported
@bt_uk im having issues i bought hotspot access due to my wifi hub breaking but it says the signal is weak and i cant use it and im trying to get it refunded and having no replys can someone please help
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Malwen Goch
(@MalwenGoch) reported
@bt_uk Once Digital Voice had been activated I again DMed BT requesting two Essential digital home phones, only to be told I had to phone BT. @bt_uk twice implying that they can help via DM only to then say they can't has compounded my previous frustration!
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Graham Smales
(@gsmales) reported
@bt_uk Thanks for charging me £30 for old equipment which has been returned, as you requested. Rude staff, and now this. Looking forward to my contract ending so I can take my business elsewhere. #CustomerService #customerexperience