BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 01/14/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Wandsworth, Hounslow, Hammersmith, Dorking, Bromley, City of Westminster, Croydon, Orpington, Wallington, Brentford, Redhill, Greater London and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • feelikepogba kieran (@feelikepogba) reported

    @powellywolves @btsport did you resolve this? I’m having the same issue

  • United99Podcast United99' (@United99Podcast) reported

    @bobbyxilvaUtd @ManUnitedZone_ @btsport Ole was manager but on multiple occasions stated he "never coached the team". That responsibility fell to Carrick and McKenna - and now Carrick is Interim while Ole gets the sacked. Carrick and McKenna are just as culpable but have been given a free pass. Ole got scapegoated.

  • goad316 Goadie🤨 (@goad316) reported

    @bt_uk Seems ok now... Server glitch and a password issue seem like the culprits but it's all working now

  • KayabulaRobert Kayabula Robert (@KayabulaRobert) reported

    @ManUnitedZone_ @btsport Let's wait and see coz never judge they may be having their own tactics for the team

  • TPPSurrey Surrey Photographers (@TPPSurrey) reported

    @bt_uk Bought Halo for Business with next day connection – 5 months later still not connected – appalling service

  • lheagleson Lee Eagleson (@lheagleson) reported

    @BTBusiness @btbusinesscare must have the most rubbish computer systems. I have been trying to end an account for since 11 August. Hours on a phone... and they can't seem to manage it though they keep promising it... and their poor staff have to put up with customer ire.

  • VinayUteriya10 Vinay Uteriya (@VinayUteriya10) reported

    @ManUnitedZone_ @btsport Scholes: “ Whether if they got sacked or left on their own back. They were part of Ole’s team and they were trusted each week to prepare a team for games. They’ve let the club and players down just as much as Ole has.” [@btsport]

  • stellacroner StellaFeighan (@stellacroner) reported

    @HughesDirect @bt_uk These will stop me running down the stairs to answer the phone, then it stops as i pick it up #frustrating @NickiLightfoot

  • fouadabdo341 abdohassan (@fouadabdo341) reported

    @Glo_Thienel @bt_uk Exactly what i went through, I couldn’t access my account even after reaching their support service and never got a respond until a friend referred me to #Unitech_meta on Insta services on I reached them and they succeeded reinstating my account they can help.

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk No I have to constantly chase ! Given false repair dates . Team member in the executive complaints is just RUDE ! Unhelpful waste 45 mins on hold getting through ! Been 6 months now .