BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Chessington, Orpington, Southwark, Croydon, Epsom, Westerham, Wandsworth, Redhill, Caterham, Ashtead, Catford, Purley, Tadworth, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
Chessington	Internet	23 hours ago
Orpington	Phone	2 days ago
Southwark	Phone	2 days ago
Croydon	Internet	4 days ago
Southwark	Wi-fi	4 days ago
Southwark	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Conor Saunders (@conor_saunders) reported 54 seconds ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Rahel Bailie (@rahelab) reported 2 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  KC (@ken_coello) reported 4 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  Kudret (@Kurdeck) reported 5 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  DiscoverWatamu (@DiscoverWatamu) reported 5 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  David Venters (@VentersGaming) reported 8 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  devanik saha (@devanikindia) reported 8 minutes ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  John Mitchell (@prof_j_mitchell) reported 13 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  steffan Dutch (@SteffanDutch) reported 19 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 19 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  James Valero (@jamesvalero1977) reported 29 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  C.N. (@livefr33diehard) reported 31 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  Will Ashley (@willjashley) reported 36 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Kudret (@Kurdeck) reported 39 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Loft4Words (@Loft4W) reported 40 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  Shane Pender (@silverback1809) reported 41 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Skye Nicolson (@skyebnic) reported 43 minutes ago from Addington, England

  Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

• 
  Steven Chapman (@DrStevenChapman) reported 44 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 45 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  Ollie Geale (@OllieGeale) reported 50 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  david bootle (@dbootsy) reported 4 minutes ago

  @bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 5 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Andrew Glover (@thequestingvole) reported 9 minutes ago

  Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

• 
  Damon Cochrane (@DamonCochrane1) reported 9 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.

• 
  gary tordoff (@chinleyman) reported 10 minutes ago

  @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

• 
  Shakinah (@shakinahx) reported 13 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on

• 
  nicolas mcmillan (@herbie963) reported 13 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  Kevin Chubb (@swanseagas) reported 14 minutes ago

  It only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.

• 
  Allan Hailstone (not Alan) (@allhailtwit) reported 15 minutes ago

  @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

• 
  Scooby Miller (@Ragingtaxpayer) reported 17 minutes ago

  @bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.