BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Carshalton, Croydon, Leatherhead, Redhill, Purley, Morden, Wandsworth, Caterham, Reigate, Coulsdon, and Orpington.

City	Problem Type	Report Time
Southwark	Internet	2 hours ago
Carshalton	Internet	4 hours ago
Southwark	Wi-fi	2 days ago
Southwark	Internet	2 days ago
Southwark	Total Blackout	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Jon Edwards (@Jon_Edwards_) reported 28 seconds ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  John Mitchell (@prof_j_mitchell) reported 3 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  barrie brown (@barriebrown1) reported 4 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 8 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  David Venters (@VentersGaming) reported 11 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Nat 💕 (@Silcox777) reported 11 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Sandro Rosa (@SMarxx4) reported 12 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Anne Ayres (@kingswoodranger) reported 15 minutes ago from Lower Kingswood, England

  @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

• 
  Jared (@gxyred) reported 19 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Joe Tyrrell (@JTyrrell_) reported 22 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Skye Nicolson (@skyebnic) reported 22 minutes ago from Addington, England

  Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 24 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  Kurtis Simon (@kurtistime1985) reported 27 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  John Mitchell (@prof_j_mitchell) reported 32 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  KC (@ken_coello) reported 50 minutes ago from Leatherhead, England

  @bt_uk So does BT now stand for Bloody Terrible?

• 
  Rob Holley (@robholley) reported 52 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Anthony Harris (@AntoineDingDong) reported 54 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 56 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  Allen_lovemymind (@EpsomMental) reported 59 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Lonely-planet-girl (@excellenceinLDN) reported 59 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham & June Hall (@GrahamH36921247) reported 2 minutes ago

  @John210750 @bt_uk We are seriously considering switching, and nuts to the contract. This is awful!

• 
  Kevin Gallagher (@Kevin9Gallagher) reported 4 minutes ago

  @bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.

• 
  read steel ball run (@booker213) reported 8 minutes ago

  @bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.

• 
  Susan Trechka (@SueTrechka) reported 8 minutes ago

  @GrahamH36921247 @bt_uk We’re the same here, we don’t have the full fibre broadband though. Our landline is out again, it has the old copper wiring. A technician is scheduled to fix it today. Out for 3 weeks.

• 
  Emma (@88ejackson88) reported 10 minutes ago

  @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

• 
  John Richards (@Johnty14) reported 10 minutes ago

  so @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team

• 
  Stockport871 (@stockport871) reported 17 minutes ago

  @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

• 
  Mark Dunlop (@JMarkDunlop) reported 18 minutes ago

  @Benleo @BTBusiness @bt_uk are very similarly disrespectful. Raised a formal complaint and they fumbled like inept foreigners who did not intend to care, and then suddenly dropped off a call but never picked my case back up. And that was 17 days ago ...!

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 19 minutes ago

  @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

• 
  Ed Walsh (@Farmerwalsh) reported 19 minutes ago

  Contact up for renewal in September. It will not be @bt_uk Poor workmanship and poor service