BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (8%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Fulham, Croydon, Lewisham, Southall, City of Westminster, Wandsworth, Balham, Eltham, Brentford, Southwark, Dorking, Bermondsey, Thamesmead and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
||
| Fulham |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lee lloyd
(@leelloyd1289) reported
@LazerSpart @GAMEdigital The best place to sell this is BT by far. Already had 2 major sell outs and every other retailers ruined it for everyone. Bt introduced a code per customer solved all the problems. The que was genuine customers of bt @bt_uk
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Adam Williams
(@Sonics60) reported
In fairness, @bt_uk’s internet connection is usually pretty solid for me, but when it goes down, it goes down in style. 14 hrs and counting...
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Emma Heatherington💫🌟💫
(@emmalou13) reported
My partner has been on the phone to @bt_uk for over 2 hrs and the anxiety levels are getting very high. Disgraceful customer service!!! I'm becoming agitated just listening to him.
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Fc St Helens U12 Rangers
(@FcSthelensU11R) reported
@bt_uk I've spent over 2 hours on the phone, dealing with people on online chats. I want someone to contact me now, so I can get these issues resolved.
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N Rai
(@NRai36764117) reported
@bt_uk Hi, account no. GB05150385 I have tried to get the ps5 and it is not working.
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Kacper Trela
(@SirGader) reported
@bt_uk They were for new clients... OpenReach is part of BT group, then it is cleary in your company's hands. Does it mean, I am not paying for the service you are unable to provide in this time period?
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Emily Reid
(@EmilyKateReid75) reported
@btbusinesscare Just tried and was told because I am not a name on the account they could not talk tome or help! USELESS! I'M THE ONE WHO PAYS YOUR BILLS!!!! ITS MY EMAIL ADDRESS ON THE ACCOUNT!!!
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🏴 Lisa Stephens 🏴
(@lisajstephens) reported
When the poor engineers from @bt_uk are on their hands and knees bailing out water before they can even think of fixing your broadband 😦 this is at least the 3rd time it has happened....
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DivinasRedWig
(@DivinasRedWig) reported
No one from @btshopuk are responding to my emails @bt_uk @BTGroup - all phone lines are closed for BT shop, including the online chat service and getting no response from their dedicated email. No one seems able to help me or provide me any answers relating to my PS5 order.
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Nathan
(@nathanl3600) reported
@bt_uk what a shambles trying to set up service you cancel my order you set up a new order now that order has to be cancelled and another one set up no one can explain to me what’s going on it seems like it’s just the easy thing to do cancel and replace all the time 😡😡😡