BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Orpington, Hounslow, Banstead, Southwark, Redhill, Caterham, Croydon, Wandsworth, Bromley, Ashtead, Leatherhead, City of Westminster, Thames Ditton and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Orpington |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
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Tom Maurice
(@TDMaurice) reported
from
Wandsworth, England
Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
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Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NikolaS
(@TweetSickness) reported
@LondonLions @KKBuducnostVOLI @btsport 7 points in 1st QT, are you kidding me? How can you be THAT bad.... No comment. I hope you fail in every game like in this.
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Rebecca Norton
(@SnortingNorton) reported
@bt_uk We now have a temporary fix, thanks to Rita. So, thank you. We have to do better for our more vulnerable populations, leaving people with faulty landlines and broadband for weeks is not acceptable.
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sally-in-the-shire
(@SoSallyHome) reported
@bt_uk I’m disappointed you have not contacted me today as promised re my complaint. Live Chat is not responding either
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xTx
(@xTeacherTx) reported
@bt_uk Can you provide me a link to online chat help? I couldn't find it in my app or online! Thank you! xTx
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Al Maplo 🦉
(@Maplo16) reported
@bt_uk My broadband contract is up for renewal and I’d like to cancel my BT sport. When I look at the offers and select what I want there is no option to add or remove it from a subscription. Am I missing something?
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Luke Morris
(@mor66739038) reported
@bt_uk I see you have a broadband issue in the GL167DG area. Is it crappy Gigaclear that is the cause?? It isn't the first time they have damaged something.
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Jay Gardner
(@jaygardner__) reported
@bt_uk trying to buy a tv deal that ends at 12am but the website is down, any suggestions?
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Lu 💫
(@RhodesyLu) reported
@bt_uk Hi. I've tried to log into my BT account online and it says a message something like it's down because BT is adding something new? Also I can't access my account through the MyBT app because it's saying something went wrong. I could log into both about an hour ago.
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holymoly
(@holymol86214896) reported
@bt_uk any way to speed up a repair? My internet is down since this afternoon and the first text reply said an engineer could resolve without having to visit property yet the next text said repair would be completed by 6th Feb! I wfh so can’t afford to wait that long, London area
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laser_tronic
(@laser_tronic) reported
@bt_uk Hi Rita - got text saying it now working but it isn’t. Also service status says everything ok but it isn’t. I need this sorting/ I’m getting massive amounts of stress over this to do with my work. Please can u sort/find out what is going on