BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 01/20/2026 12:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Bexleyheath, Tadworth, Southall, Hammersmith, Hounslow, Sevenoaks, Orpington, Caterham, Reigate, Greater London, Thames Ditton, Redhill and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon TV
United KingdomBexleyheath Internet
United KingdomLondon Internet
United KingdomTadworth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • Dan_J_Graham Daniel Graham  (@Dan_J_Graham) reported from Horley, England

    Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    @tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • danjlund Dan Lund (@danjlund) reported from Bromley, England

    Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • chelsearust chelsearust (@chelsearust) reported from Croydon, England

    @btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

  • Jaypeeff Jonathan French 🇪🇺 #FBPE (@Jaypeeff) reported from Hammersmith, England

    @btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • Sheehan1Michael Michael Sheehan (@Sheehan1Michael) reported from Banstead, England

    @peterjarrett3 @mrjakehumphrey @Lionesses @ManCityWomen @btsport Two stupid question if I’m honest. Women get paid less because no1 watches it because it’s shit (hard facts). And to your second question who actually cares

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hughes210 Simon (@hughes210) reported from Mayo County, Connaught

    @NeilClark66 And Sky Sports, BBC Sport, BTSport,Talksport etc won't ask these legitimate questions - Talksport actually closed Trevor Sinclair down when he did raise the question about whether there is a link between vaccination and John Fleck's collapse.

  • mstarmatt M 🇵🇸 (@mstarmatt) reported

    @bt_uk The issues are every week. Go do we get the hub replaced?

  • Mattbrewsbeer Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk Of course not. Was told it can’t be turned back on. I’m stuck waiting on ANOTHER hub to be sent and have to rely on using my phone as a hot spot for my other lecture starting in 10 minutes. As an international student here in the UK, this is the WORST experience I’ve had so far.

  • JanRadovic Jan Radović 💙 (@JanRadovic) reported

    @bt_uk I have read it, and you are still not addressing the issue that homes must have broadband to use Digital Voice. Your customer's wishes clearly don't matter.

  • DawnMJones1 Dawn Shearing (@DawnMJones1) reported

    @bt_uk I've already stated the issue in a previous tweet, BT are trying to make us pay a £250 cancellation fee when they have consistently failed to meet the terms of that contract and are now threatening us with debt collectors.

  • johnmarley1363 John Marley (@johnmarley1363) reported

    @bt_uk how do I get some technical help with problems connecting a fire cube to my smart hub

  • UseBy2022 Future (@UseBy2022) reported

    @bt_uk Hi is there a problem with BT mobile text messaging I can recieve but cannot send ?

  • AwhYeh kyogo barry-stanners (@AwhYeh) reported

    @bt_uk I can login on the iphone app. I can't login on my computer. I have tried different browsers, clearing cache etc. I also could not login on my TV app last night.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported

    @bt_uk Great until your internet went down today. 3 hours outage and counting…..

  • PeteBishwhip Peter Bishop (@PeteBishwhip) reported

    Just read an article that @bt_uk intends to convert customers to "Digital Voice" by 2025. Potentially one of the worst moves imaginable. Considering that broadband services are already touch and go in this country, moving landlines over to essentially use the same thing... 1/idk