BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 01/15/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Wandsworth, Hounslow, Dorking, Bromley, City of Westminster, Croydon, Orpington, Wallington, Brentford, Redhill, Greater London and Fulham.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • marqohpolo Marqohpolo 💙💛 (@marqohpolo) reported

    @RennyKeks @btsport They have a duopoly on sport and ramming this nonsense down our throats

  • chasmanu Charlie Melly (@chasmanu) reported

    @btsportfootball @btsport @mrjakehumphrey Was a stupid thing for Carney so say but no excuse for abuse.

  • UtdAdorer Mourinho’s Intelligent C*nt (@UtdAdorer) reported

    @thfcValyrian You’re talking about a guy who deliberately missed a drug test and cheated on his sick wife. That’s how awful he is. Why @btsport deem it fit to always throw Utd ex players in Spurs games is beyond me. Their agenda is horrendous.

  • durnin26 Adam Durnin (@durnin26) reported

    Can't believe @btsport and @mrjakehumphrey gave a big sob story about #karencarney! Pathetic! Of course any abuse she received is unacceptable. But the fact remains: stupid uninformed punditry which undermines the hard work & effort of so many will get called out. Come on #LUFC

  • EmmaGuyan Lady Hope (@EmmaGuyan) reported

    @bt_uk The service is saying nothings wrong but I’m watching my internet die in front of my eyes

  • andii29 The Subbuteo kid (@andii29) reported

    Glad I'm actually watching cause if I was just listening to the commentary I'd think we were playing **** and lucky to be up Maybe don't write the script before watching the game eh lads #btsport

  • trenry14 renry (@trenry14) reported

    The game is completely broken! That’s another pen given when the attacker initiates the contact. It’s a joke. #TOTLEE @btsport @BBCMOTD @FA

  • doubtinthomas82 V (@doubtinthomas82) reported

    @btsport Walton is wrong, that was never a penalty

  • TwirlingGB GB (@TwirlingGB) reported

    @bt_uk Our order has been cancelled numerous times, currently on the phone to BT. Someone your end has cancelled twice now. We placed this order November and we now being told nothing can be done until 11th. We live in an area of no/limited signal so need a connection

  • FinelyFettledUK Graham Arrowsmith (@FinelyFettledUK) reported

    Commentator as bad as referee. #lufc @btsport Dallas Leeds born. Spurs players on their arses if we are anywhere near them.