BT (British Telecom) Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, City of Westminster, London, Coulsdon, Hounslow, Southwark, Wandsworth, Bexleyheath, Brentford, Kensington, Sutton, Greater London, Sevenoaks and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Duck
(@Knig1Knight) reported
@jacquep @bt_uk Corporations need to get your money, But providing a service. Be better with two bean cans. 😈😈😈
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William Holmes
(@WEHolmes1) reported
@bt_uk I would really appreciate some help in getting our internet back up. We have been off for 6 weeks and we are not making any headway going through the standard channels #help #sortoutyourcustomerservice
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Forbidden west🤖
(@wakeydog) reported
@bt_uk Internet has just gone down and isn't coming back on, I'm in Prescot area L34 are you aware of any issues at your end
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Nick Joyner
(@NickJoynerUK) reported
@bt_uk Thanks for the responce Elaine. This is a BT mobile issue with no data service. Contacted your support and was told this isn't going to be sorted any time soon and buy yourself a pay as you go sim card from the @ThreeUK network?? May be time for me to move away from @bt_uk
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Milica Krunic
(@Mkrunic94Krunic) reported
@bt_uk Hi Sharon thanks it says resolution at 4.40 but it said the same yesterday and nothing happened - how can we be sure this will be resolved
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greg cooper
(@Greg26cooper) reported
@bt_uk Doesn’t really matter what colour the hub lights are have a look at the amount of times it loses signal. On Sunday I was told it was a fault on the line a 803 or something like that, I constantly lose signal and at £90 a month I expect better service.
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Forged By Fire
(@forgedbyfiree) reported
@Alex_Boggis1 @bt_uk I contacted bt they are replying on twitter i hope they see ur message as well my bt router and ee both not working i did get the internet back but for a few mins only
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Patrick Fielding
(@PatrickFieldin6) reported
@bt_uk Genuine question.. if an engineer visits to do maintenance at a home.. is it normal to get the base station/homehub reconnected and leave it to the customer to reconnect all of the discs??
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Milica Krunic
(@Mkrunic94Krunic) reported
@bt_uk BROADBAND HAS BEEN DOWN SINCE YEATERDAY NOON. please let us know when it will be fixed @bt_uk @BT
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alicedragon
(@alicedragn) reported
@bt_uk anyone else having problems in the area? #Plymouth