BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Southwark, Orpington, Croydon, Mitcham, Lewisham, Sutton, Fulham, Carshalton, Purley, Redhill, Kingston upon Thames, Thornton Heath, Wallington, and Coulsdon.

City	Problem Type	Report Time
Wandsworth	Internet	4 hours ago
Southwark	Total Blackout	16 hours ago
Southwark	Internet	2 days ago
Orpington	E-mail	2 days ago
Croydon	Internet	2 days ago
Croydon	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Kudret (@Kurdeck) reported 53 seconds ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Sandro Rosa (@SMarxx4) reported 9 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  DiscoverWatamu (@DiscoverWatamu) reported 15 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  C.N. (@livefr33diehard) reported 18 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  Elliott Rawstron (@Elliottrawstron) reported 19 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Daniel Shade (@shade306) reported 21 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Agustin Pesciallo (@agustin) reported 24 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  DiscoverWatamu (@DiscoverWatamu) reported 30 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  barrie brown (@barriebrown1) reported 33 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Joe Tyrrell (@JTyrrell_) reported 34 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 42 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Shermin A Ali (@SherminAaliYoga) reported 43 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Loft4Words (@Loft4W) reported 43 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  sarvar mojgani (@gains_guru) reported 45 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  James Valero (@jamesvalero1977) reported 45 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  Ollie Geale (@OllieGeale) reported 48 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Steven Chapman (@DrStevenChapman) reported 50 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  Conor Saunders (@conor_saunders) reported 53 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Joe Tyrrell (@JTyrrell_) reported 55 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Vix (@VixThatRuns) reported 57 minutes ago from Redhill, England

  @BrydonN2 @bt_uk Wow thats poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwain Driver (@TrainDriver1982) reported 7 minutes ago

  @bt_uk no broadband. Phone just direct to visual service which doesn’t work. Broadband test fails. NEED TO WORK

• 
  Ben (@benjaminpooleok) reported 10 minutes ago

  @btbusinesscare Don't bother awful company

• 
  Dwain Driver (@TrainDriver1982) reported 10 minutes ago

  @bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.

• 
  matt (@budge90msb) reported 11 minutes ago

  @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since

• 
  AP Rhondda (@ae_parry) reported 13 minutes ago

  @btbusinesscare @ofcom The real bad thing is even if I wait the usual hour. I will have to do the same thing next week because the issue never gets resolved.

• 
  Bee@Tricy (@BeeTricy1) reported 21 minutes ago

  @bt_uk BT customer here! Issues with the new 900 Fast Broadband! Phoned today,Customer Assistant said it will phone me back but NO chance to get in touch!

• 
  Openreach (@WeAreOpenreach) reported 21 minutes ago

  @BillSco747 @KeoghsLaw @bt_uk Hi Bill, I am really sorry to hear that damage has been caused to your property. Whilst this is never our intention, I understand accidents to happen. All of our damage claims are dealt with by Keoghs. We cannot see the status of a damage claim here. You can email them at (1/2)

• 
  bryony (@bryonycdc) reported 24 minutes ago

  @bt_uk hi, an engineer was meant to visit today as my internet has barely been working since it was installed about a week ago and no one has turned up? i’m a new customer and beyond unimpressed, regretting switching to your broadband

• 
  Apex Signs (@apex_signs1) reported 26 minutes ago

  @btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱

• 
  Andrew Farrow (@Farrowmagic) reported 27 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…