BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, Beckenham, Redhill, Orpington, Caterham, Reigate, Wandsworth, Mitcham, Chessington, Epsom, Westerham, Ashtead, Catford, and Purley.

City	Problem Type	Report Time
Croydon	Internet	16 minutes ago
Croydon	Internet	5 hours ago
Southwark	Wi-fi	13 hours ago
Southwark	Internet	18 hours ago
Beckenham	Internet	2 days ago
Croydon	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Sandro Rosa (@SMarxx4) reported 7 seconds ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 12 seconds ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Gayle (@GByford75) reported 7 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  coolio (@coolhati) reported 10 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Ingrid Marsh (@IngridMarsh_) reported 11 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Robert Montefusco (@bobmontefusco) reported 23 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  Lonely-planet-girl (@excellenceinLDN) reported 28 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  John Mitchell (@prof_j_mitchell) reported 30 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  GurunG PankaJ (@Godavarian193) reported 34 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  steffan Dutch (@SteffanDutch) reported 35 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 37 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Kudret (@Kurdeck) reported 38 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Kudret (@Kurdeck) reported 39 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  James Valero (@jamesvalero1977) reported 49 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  Daniel Shade (@shade306) reported 53 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Elliott Rawstron (@Elliottrawstron) reported 54 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Jane Tippett (@Janietip) reported 55 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Martin (@martin466004) reported 55 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  Ollie Geale (@OllieGeale) reported 57 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Shane Pender (@silverback1809) reported 58 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoe Roberts (@thesewingcroft) reported 9 minutes ago

  @bt_uk any chance someone can tell me how to remove mobile accounts from my plan? Absolute NIGHTMARE. Forcing me to pay for something I can’t even CANCEL!!! Reporting to authorities

• 
  Karla (@SaffyBun) reported 10 minutes ago

  @bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.

• 
  andy carson (@andy_carson101) reported 12 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 15 minutes ago

  @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

• 
  eelemsti (@eelemsti) reported 19 minutes ago

  And another one @bt_uk I cancelled my service with you in MARCH! Why are you still billing me??

• 
  💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported 21 minutes ago

  @bt_uk WHY HAVEN’T YOU RESPONDED TO MY COMPLAINT FROM 13/8 AND NOW YOU EXPECT ME TO PAY TWO MONTHS FOR 10 DAYS SERVICE? TRULY APPALLING!!NO COMPENSATION OFFERED, A WHOLE MONTH WAITING FOR YOU TO SORT YOUR **** UPS OUT!! AND YOU EXPECT ME TO PAY!! TRULY APPALLING!! OMBUDSMAN NEXT.

• 
  northern monkey (@StephenR27465) reported 22 minutes ago

  @bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.

• 
  Akram🇵🇸 (@akrxm94) reported 23 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

• 
  . (@SpawnSoul) reported 27 minutes ago

  How does one leave their contract with @bt_uk and their third world internet speeds? We have had five engineers out and the speeds are still slow. The worst ISP ever.

• 
  Robin Shaw (@RSh234) reported 28 minutes ago

  @bt_uk @charl32647 That’s part of the problem. In my recent experience they didn’t help on most occasions, only when I chanced upon one good one. They just consumed huge time and frustrated.