BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southall, Hammersmith, Southwark, City of Westminster, Brentford, Kingston upon Thames, Thornton Heath, Wallington, Hounslow, Wandsworth, Coulsdon, Mitcham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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J
(@CFCJae_) reported
from
Bromley, England
Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Bill Banks
(@bill_banksy) reported
from
Bromley, England
@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Burkinshaw
(@BurkinshawAnna) reported
@bt_uk your service is beyond appalling. I am shocked at the number of errors that have been made and the untruths I have been told by your advisors. 7 days (so far) without an internet connection and I work from home. I have never experienced such poor service from a company.
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Rob Tolhurst
(@TolhurstRob) reported
@bt_uk is there issues with broadband in Tunbridge Wells? No internet at the moment
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Danielle Hehir
(@danihehir) reported
@bt_uk are a joke. Second time I am tweeting this. Do not go with BT!! Especially if you are a business customer. Business run from home and havent had internet since Monday. They are now saying it may be next Wednesday. Go with anyone else!
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Sam Asbefor
(@SAsbefor) reported
@MSportLtd @GreensmithGus Love to have rallying on Sky or even FoC somewhere rather than be #HeldToRansom by yet another "service" that is @btsport
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Gavin Tulloch
(@gavintulloch) reported
@bt_uk No, because there is an aerial cable there, it’s just doesn’t seem to be working. An engineer came out today to set up the phone line. That’s all I was told was needed when I phoned to order BT. Phoned today and they said if adapter doesn’t work then TSG would need to fix?
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dickie67
(@dickieguv) reported
@bt_uk can you help I’m trying to find out why my order hasn’t been complete for transferring my phones over to the cloud for my business been on phone all morning and still not been resolved
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Mike Whittall
(@oakshavings) reported
@bt_uk BT service in our area has been consistently diabolical for last 15 years and we have now moved to a local microwave service which is genuinely high speed and provides proper customer care by people who actually listen and fix any issues which arise.
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Anna Burkinshaw
(@BurkinshawAnna) reported
@bt_uk Not good enough. I don’t want a complaint, I don’t want credit, I just want someone to call up an engineer and send them round to make the connection. I’ve been told it’s not a resourcing issue, it’s a computer issue. Where did the common sense go?!
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Toby Michaels
(@HighlanderToby) reported
@bt_uk @TolhurstRob Hey BT. My internet has gone down at 1am two nights in a row now. Please advise. I need my internet at that time and it's like my provider is preventing me access for 2 hours each time
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Jamshaid Hameed
(@Jamshaidhameed2) reported
@bt_uk Done. The equipment still has signal but don't assume it's quick as it should be