BT (British Telecom) Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Fulham, London, Hammersmith, Croydon, Sutton, Southwark, Bromley, Mitcham, City of Westminster, Hounslow, Coulsdon, Wandsworth, Bexleyheath, Brentford and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Fulham |
||
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
-
Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
-
Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
-
Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
-
Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
-
Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
-
JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
-
Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
-
Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
-
Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
-
Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
-
Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
-
Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
-
Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
-
Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
-
Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
-
Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
-
Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
-
Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob
(@beershark) reported
@btbusinesscare @BTBDirect @BTBusiness Hi guys, We are a BT Biz customer (small home based business), can I get BT TV yet? I was BT res cust but was convinced to move to biz by a sales guy. I just want one box for personal use in our home. Thanks.
-
peter ansell
(@peteransell) reported
@bt_uk Waiting for fibre installation in new house ordered on 17 February. Since then it has been a Laurel & Hardy piano/staircase comedy. Latest update says engineer now due on 21 APRIL. Decided to register a complaint on 11 March. No reply. 'Moving with us is easy'. Really?
-
Constance
(@LisaMcCaulder) reported
@btbusinesscare oh wow - you reckon I'm tweeting this cos I haven't tried that? They certainly cannot help. Nor can customer services, nor does your complaints procedure. The infrastructure need repairs - it has done for 6 months
-
steve wilson
(@stevewi33162905) reported
@AntheaJ47 @bt_uk @PopTelecom Go Lebara mobile for £3.50 a month as temp measure through moneysavirngexpert. no contact and tether to other devices. Then cancel when up and running again. 1 months cancellation notice
-
Tracey Jamieson
(@jamieson_tracey) reported
@bt_uk After speaking to at least 5 people and being promised my broadband would be connected on 17th March, I'm still without broadband and can't seem to get any further. I'd appreciate some help. Thank you.
-
Anthea 🌼🌷🇬🇧
(@AntheaJ47) reported
The latest on my phone/broadband issue. You'll never believe this. @bt_uk have just advised me that @PopTelecom have cancelled my order with them. Yes, you heard me. @PopTelecom cancelled my order 2 days b4 I'm due to go live, with NO authority from me. I'm fuming!!! 🤬🤬
-
Sarah
(@twobytwo74) reported
@bt_uk They couldn’t tell me what the problem was or when I could re book installation so have had to cancel.
-
Carl Sargunar
(@carlcod_es) reported
@AaronSadlerUK @bt_uk @zeninternet Nice - That's pretty sweet. To be fair this is the first time it's gone done this bad but ..... yeah, no, F*ck it - I'm gonna burn everything down. I NEED MY INTERNET!!!
-
Aaron Sadler
(@AaronSadlerUK) reported
@carlcod_es They were down more than up for me... Even worse than that... When down it would take the my town and 2 others down... several times a week. I moved to @bt_uk FTTP after they let me out 2 years early, however I'll be moving to @zeninternet for a static IP as soon as I can
-
Richard Cripps
(@RichCripps) reported
@bt_uk you’re replacing a telegraph pole outside our house. With so many people working from home might it have been courteous to let those effected know that WiFi will be going down? #CustomerService