BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 12/18/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, City of Westminster, Southwark, Croydon, Hounslow, Dorking, Wandsworth, Westerham, Kingston upon Thames, Teddington, Southall, Banstead, Purley and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • columbus55 chris cade (@columbus55) reported

    @bt_uk How people forget when David beckham was sent off the abuse he got from all football fans was terrible abs so did Wayne Rooney

  • wildcamping01 Christopher MacLeod (@wildcamping01) reported

    @_Mykee_ @Terry52741485 @bt_uk I support anything that highlights that we do not exist individually. There is no "me" or "i" because without others I do not exist. Anything that promotes the mindset of "I'm different" like pride, I do not support. We are all reliant on each other. Nobody is "different"

  • _Mykee_ mikey m (@_Mykee_) reported

    @wildcamping01 @Terry52741485 @bt_uk The problem is Christopher, ok you (apparently) see them as equal. The world at large does not and THAT is a huge problem that these people have to deal with on a daily basis. You seem to just refuse that this is the case even when shown things that prove it is.

  • _Mykee_ mikey m (@_Mykee_) reported

    @wildcamping01 @Terry52741485 @bt_uk And again (for the millionth time) this England team taking a knee has NOTHING to do with what happened in America. The England camp themselves have explained this many many many times. If you don’t want to listen to them, why don’t you? Do you not support them at all? Weird.

  • Fat_Langers Mike Langridge (@Fat_Langers) reported

    @skytv @TalkTalk @bt_uk do any of you guys treat your customers like this?? Asking for a friend....

  • noprobsbob Bob Marston (@noprobsbob) reported

    @bt_uk yesterday, I was told that a BT engineer would visit between 8am and 1pm. No one came. My complaint produced an apology, £25 credit and promise of an engineer same time today. I waited today’s 5 hours. Nothing happened. Back to the phone queue, I guess.

  • markwebb77 mark webb (@markwebb77) reported

    @bt_uk 2 days now no signal on bt mobile in Dalton In Furness

  • maryldarling MARYLOUISE (@maryldarling) reported

    @bt_uk Yes she is protected I registered her on the telephone Preference Service but this was a call from outside the UK form a foreign country, India is my thought thanks

  • AtLefties Laughing at lefties (@AtLefties) reported

    @bt_uk Lol they really haven’t all they have done is kneel to a communist panther organisation then let they whole country down Absolute losers for life BLM in the mud

  • sethstep1 sethstep (@sethstep1) reported

    @bt_uk Agree that football is an emotional game. But this guys deserved nothing but grt support . Remember their Coach Southgate lost his penalty back then and no one took him out of the space. Perhaps it's like father like Son stuff.