BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Hammersmith, Croydon, Southwark, London, City of Westminster, Wandsworth, Coulsdon, Mitcham, Thornton Heath, Redhill, Orpington, Banstead, Caterham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| Hammersmith |
TV | |
| Croydon |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@CharlieRWalker) reported
@bt_uk No problem. Plusnet won't even let me check if there is any cancelled engineer Appointments to allow me to pull my appt forward from 3 weeks. I couldn't order earlier as didn't know when we would complete but now got 2 weeks of WFH with no Internet 😟
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Seminole Native
(@SeminoleNative2) reported
@VancityReynolds @Vanarama @btsport How can we help?
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Matt
(@MattScFc) reported
@VancityReynolds @Vanarama @btsport You can’t stream 3pm kick offs in any league, why should you be special? Let’s be honest it’s got nothing to do with helping the league, it wouldn’t help Woking. 500 people illegally watching a stream and not going wouldn’t help the club at all.
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Charlie Knill
(@IronGamerTweets) reported
@bt_uk I have already run tests on my connection. The problem from what I gather from asking around locally is with a faulty green box. Engineers have been out to it but it is still playing up.
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Geoff Buckley
(@geoff_buckley) reported
@bt_uk You have sent me a mini-modem linked to the EE network. Your website says that I should keep this somewhere safe after my line is repaired in case it is needed in the future, but the package contained a returns bag. Do I keep it?
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Tim Bentley
(@TheWestgateBear) reported
@bt_uk And now the signal has gone again as the tower has been taken down recently. I gather there is some controversy over where it is supposed to be erected. In the mean time I’m on 1 bar and having to use WiFi to make calls. Come on BT/EE
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will david james
(@willdjames) reported
@VancityReynolds @Vanarama @btsport So why don't you ask every other team if they would like to live stream there matches on a active service I.e tiktok. YouTube and then charge them the pleasure and shate that amongst the teams
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Alex C
(@McDoogan83) reported
@bt_uk Can someone please help, I'm very confused and unhappy right now.... Placed a broadband order on 25 Aug, with activation date 9 Sept. Received confirmation email this morning (11:18am 29 Aug) confirming the order, but with activation date 13 Sept. Now I've had a text...
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🐝🌱🐝🌱🐝🌱🐝🌱🐝🌱🐝🌱🐝
(@HalfabeeLees) reported
I support all strikes going on right now but @bt_uk @BTGroup @btbusinesscare can go f!*K themselves 🤡
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JJ 🐧
(@Cobblerja) reported
@bt_uk Currently on hold, been 15 mins. I was told on Friday my services would be back on within 24 hours. Its a joke, have nothing but trouble since switching from @SkyUK