BT (British Telecom) Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Thames Ditton, London, Redhill, Leatherhead, Southwark, Wandsworth, Hounslow, Dorking, Bromley, City of Westminster, Croydon, Orpington, Wallington and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| Hammersmith |
Internet | |
| Hammersmith |
Wi-fi | |
| Thames Ditton |
Internet | |
| London |
TV | |
| Redhill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
-
tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
-
Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
-
Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
-
Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
-
Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
-
tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
-
Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
-
Tom Maurice
(@TDMaurice) reported
from
Wandsworth, England
Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
-
Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
-
Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
-
Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
-
Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Impablomations
(@Impablomations) reported
@bt_uk @MarcSDuffy I just spoke to your loyalty team and basically been told 'tough' (not in those words) because im in contract. Been a loyal customer for years and this is the thanks I get. When my contract is up, I'm gone.
-
Jack
(@J_92__) reported
@MarcSDuffy @fnafilms @bt_uk Virgin, but they said they’re putting my bill up by nearly £20 a month in April. I’m thinking of getting one of those new customer offers with Sky
-
Wes Davis
(@wesdavisfilms) reported
@bt_uk not sure if this is the correct channel but my bt tv box has stopped working. It starts up, gets to the YouView loading screen, then switches itself off. Can you help?
-
VixieP #nhsblueheart💙🇺🇦
(@vixielou1972) reported
@bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄
-
Mrs_R_Sᴡɪᴘᴇ 🥝⚒
(@Mrs_R_Swipe) reported
@bariswhu @bt_uk Access. Can’t login. Access to server denied.
-
#Aberfan 🥺
(@youreaquim) reported
@bt_uk Every single customer BT has needs BT to look into it further. FTTP shouldn't have deliberately neutered uploads, if they pay for 500mbps then that should be download and upload. Like companies in every other nation offer.
-
NB
(@netbreed) reported
@bt_uk internet goes down at least 5x a day. 1995 called me today to laugh at my speeds. What is going on with you lot?
-
Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@bt_uk Been having this issue for years but....The last 2 to 3 days my broadband connection has been dropping every 5 minutes, all day. Any idea why?
-
**** Zakaria
(@Bint_Zakaria) reported
@bt_uk Why are you doing nothing about the outage in my area? The engineer was supposed to come today - he/she did not come.
-
Olly
(@OllyHFR) reported
@MarcSDuffy @bt_uk I’m BT too and its terrible. Last night my mam came round and i updated her laptop, and as a result I couldnt watch the match on mine. Street behind us is currently getting fibre so I’m hoping we’re next.