BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southall, Hounslow, Southwark, Sevenoaks, City of Westminster, Wandsworth, Bexleyheath, Tadworth, Hammersmith, Orpington, Caterham, Reigate and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Boocock
(@Bookey81) reported
@GaryLineker @ManCity @btsport The screen behind you says "only a matter of time!" Yet they've never even come close
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Jay
(@jay_agram) reported
@btbusinesscare When I login on the BT Business portal - I can’t view my BT sport package anywhere?
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Jay
(@jay_agram) reported
@btbusinesscare I go to click ‘upgrade’ on the monthly pass - and opt for ‘login as existing user’ - I get sent on another dead end route.
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Tino
(@tinolovelife) reported
@btsport Just curious! Do you never instruct your so called commentators that sometimes it’s better to not say anything at all!?
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anthony alonzi
(@alonzi_anthony) reported
Ok @bt_uk @WeAreOpenreach are doing some work around the corner from me. Having talked to them it seems my problems started the moment they started work. They claim it’s nothing to do with them. I call “pants on fire”
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wisemensay
(@NPage10) reported
Owen and McManaman the panel for Atalanta v Madrid....just **** off BTSport. The Win in Liverpool didn’t count, Serie A isn’t attacking. Why do they insist in ex players of a club to cover games, and can they really not find an Italian rep.
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Jonny
(@Johny0555) reported
@btsport Shame we can't watch it live as the BT sport app is not working!
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Graham Case
(@GrahamorJimmy) reported
@btsport Good reaction to his initial poor control.
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BFW
(@wazzak23) reported
Christ, can didn’t know commentary could get worse than McManaman. Jenas is awful, complete waffle. #BTsport
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NikkiScorer
(@NikkiScorer) reported
@bt_uk Seven missed engineer visits. Original order placed beginning of December. False promises followed by more false promises and then you cancel my order in error and tell me I have to start all over again! It has now been three months. Are you ever going to connect me??