BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 02/24/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Wallington, London, Hammersmith, City of Westminster, Hounslow, Southwark, Wandsworth, Coulsdon, Mitcham, Thornton Heath, Redhill, Orpington, Banstead and Caterham.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomWallington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • YNWA_4Life TRIST (@YNWA_4Life) reported

    @JosephGilbey212 It's properly unacceptable, over several hours, to not communicate with customers and explain the issue. A few minutes is explainable, but a few hours is disgraceful. @BT_UK @BTSport any comment? Where did the coverage go?

  • WHITTERSTWLTTER Haych (@WHITTERSTWLTTER) reported

    @bt_uk @JustWilliamson Literally everyone else except for me. I've had an issue for 12+ hours and no one is helping

  • mccall1902 Ian McCall (@mccall1902) reported

    @btbusinesscare This has been on going for 4 months now. I’m not the account owner, just the frustrated guy that’s in the middle of trying to fix it. It’s already escallated to the highest folk who are now making slow progress. I’m just lost as every dealing I have with BT is excruciatingly poor

  • Andrew63506744 Andrew (@Andrew63506744) reported

    @btsport sort the baseball out its season opener or at least give some info on length of delay it's a poor do

  • Ben_Searle Ben (@Ben_Searle) reported

    @Lez_Mets @btsport No, I switched over straight away & never went back. It’s annoying because on cable I could’ve been easily switching between the MLB, Wigan match & the Windies Test match.

  • WHITTERSTWLTTER Haych (@WHITTERSTWLTTER) reported

    Looks like I need to contact @financialombuds about @bt_uk since they refuse to help.

  • matt_greener (((Mat Greener))) (@matt_greener) reported

    @btsport completely blow their coverage of #MLBOpeningDay - WTF am I paying for?

  • target_renegade Jonny I (@target_renegade) reported

    Got to weigh in here and say @btsport your effort on opening day tonight for the baseball has been disgraceful. The compete lack of it has been bad enough, but the communication has been a shambles. Is it so hard to just send a quick tweet with an update 👎

  • eddsirr Edd Sirr (@eddsirr) reported

    I wonder if the ‘technical problems’ @btsport have with the @MLBEurope @mlb is that they haven’t paid for it? #conspiracytheory

  • gemmagracexo Gemma-Grace (@gemmagracexo) reported

    @bt_uk when are you going to fix my phone line. There's been problems all week :(