BT (British Telecom) Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Mitcham, City of Westminster, Southwark, Thornton Heath, Hounslow, Redhill, Orpington, Banstead, Caterham, Wandsworth, Bromley, Ashtead and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Kurtis Simon
(@kurtistime1985) reported
from
Camberwell, England
@btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!
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Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kamran
(@KamranKhalid02) reported
@thira93 @Akhund_Bilal1 @bt_uk Bt says if u dont get at least 40mb u get ur money back so call them haha, they're not meant to be this bad
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Stefanie Pottinger
(@pottingerstef) reported
@MartinSLewis please help! @bt_uk have cut off my aunt’s number by mistake two weeks ago. Now they are trying to charge her £322 to fix it & say she may not get her number back. And she’s a community alarm responder.
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sarah fiadjoe
(@SarahFiadjoe) reported
@bt_uk Can you send someone to come and resolve issues please, can’t take it anymore
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Chris Taylor
(@cdt290584) reported
@iamedcooper6 ******* @bt_uk just help the guy out.. bet he’s starting to think it would be easier to talk to that guy on the moon, who turns the light on and off.. get it sorted !!
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Simon Wickham
(@JudoSamuraiGBR) reported
@bt_uk My wife has text to say you are coming to install fibre optic on the 21st March, Now the issue is we gave not enquired or requested Internet with you? A check on our credit report shows you searched! Why we do not want it, nor do we want to move fro @virginmedia
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sarah fiadjoe
(@SarahFiadjoe) reported
@bt_uk Yes, not able to access internet, no connection fir our sky Q, just frustrating when we i on at our tariffs but bad connections every day
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Joshua
(@JoshGray91) reported
@bt_uk So in essence, I’ve used an inferior product for the last 18 months only now to be told there is something better available but you’ll continue to take my money regardless? That’s cool. Not a happy customer
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James Rodgers
(@JRodgers_) reported
@HCPrince @btsport Sounds like a classic IT issue. Turn it off and back on again.
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Gordon Snoddy
(@RogerJWalker123) reported
@bt_uk Broadband issues since February. Openreach cleaned up line but problems persisted. The diagnosis by Openreach was a faulty hub. Over the past few weeks BT has ‘sent’ me 3 replacement hubs but none have ever arrived. Today a fourth has been ‘sent’. What a farce!
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mark macfarlane
(@markmacfarlan76) reported
@bt_uk is it possible to get a free replacement router for my broadband as it drops minimum 3/4 times a day iv done the line check thing and it seems there’s no problems I can’t even watch a YouTube video without it looking pixelated it’s a joke!