BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 11/25/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, City of Westminster, Hammersmith, Croydon, Hounslow, Brentford, Southall, Caterham, Catford, Bromley, Fulham, Kensington, Purley and Twickenham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomSouthwark Internet
United KingdomCity of Westminster Total Blackout
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • danjlund Dan Lund (@danjlund) reported from Bromley, England

    Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers

  • chelsearust chelsearust (@chelsearust) reported from Croydon, England

    @btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • Dan_J_Graham Daniel Graham  (@Dan_J_Graham) reported from Horley, England

    Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    @tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

  • Jaypeeff Jonathan French 🇪🇺 #FBPE (@Jaypeeff) reported from Hammersmith, England

    @btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pinkpinkpony Deb (@pinkpinkpony) reported

    @LocalLad6 @MattHancock @bt_uk Some people just cannot help nasty

  • oraclebhoy Brian Dwyer (@oraclebhoy) reported

    @TalkTalk @bt_uk It’s says no issues, I can see there is work taking place near the green cabinet, no one there right now to ask what is happening. Broadband and phone line down.

  • GarethD54408881 Gareth Davis (@GarethD54408881) reported

    @MattHancock @bt_uk 25 million vaccinated and we stil in lockdown what a **** government we really do have

  • JosieHodsoll Josie Hodsoll 💙 (@JosieHodsoll) reported

    @bt_uk and @OpenreachHelp please explain to me why it has taken 5 weeks and 9engineer appointments (only 1 of those actually turning up) and we still have no Wi-fi landline or tv. YET! You have taken the direct debit no problem 😡 Ombudsmen have been contacted FYI.

  • ikus1Ikus Ikus1 (@ikus1Ikus) reported

    @MattHancock @bt_uk Why on earth are you pausing shielding when most shielders have not had their second jab? Furthermore the supply issue means less of the population will be vaccinated which increases risk! Where is the common sense????

  • VAmalsadia Vinoda (@VAmalsadia) reported

    @MattHancock @bt_uk Very slow and your 354,000,000 secured vaccines are somewhere which no one knows.and todays news makes us wonder whether you been telling the real truth or just putting people off your radar

  • njames2000 Nick (@njames2000) reported

    Hi @bt_uk, engineer tells us we need a new hub for the FTTP connection to work. Therefore, why on earth wasn't a new hub sent? Defeats the purpose don't you think? BT help/support tell me the hub should arrive tomorrow, let's hope it does.

  • MarkOldfield88 Mark Oldfield Jr (@MarkOldfield88) reported

    @bt_uk @BTGroup @OpenreachHelp why was an account offered if a few days after the services was activated U now have to dig up the road Its suspicious this happend not long after getting a notice of fibre coming 2 the area the BB goes down And the resolution date keeps extending

  • Gloria_Bailey_ Gertrude Henry (@Gloria_Bailey_) reported

    @MattHancock @bt_uk live in a 4 bed house alone asking NCH Gary Handley Tamia Wynne down size me for families email cllr Georgia Powell Linda woodlings they ignore unprofessional and rude Shameful do more to help free up these big houses I know the virus is here I’ve been asking since 2017

  • lemonfreshrob Rob Morris (@lemonfreshrob) reported

    Hey @bt_uk How long does it take to activate broadband in a flat in SW16 right now? I'm coming up to the end of my contract with @virginmedia and am desperate to come back to you because their service is so bad.