BT (British Telecom) Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Purley come from postal codes CR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Mitcham, London, Southwark, Hammersmith, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Purley, Greater London and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Mitcham |
Wi-fi | |
| London |
||
| City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
-
Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
-
JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
-
James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
-
Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
-
Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
-
Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
-
Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
-
sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
-
Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
-
Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
-
Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Desmocorse
(@Desmocorsenet) reported
@bt_uk You have sent me a price increase so I have a right to cancel die to change of contract
-
Tony Cannon
(@KingsBishop2) reported
The scammers are out in force today - two calls to my mobile, the first telling me that my account has been compromised and the second that my mobile service is about to be disconnected. Both numbers reported for what it is worth. Better filters needed @bt_uk
-
Leighton-Lee Pettigrew
(@LeightonLeePet1) reported
@bt_uk Problems in Gloucester area? When can we expect the problems to be solved (Internet)?
-
someblokeinwords
(@somebloketweetn) reported
@bt_uk Thanks, Luke. Could you please confirm cabinet works in my postcode area via DM? I’ve had loss of service 3 times this morning yet status check showed nothing each time.
-
Michelle 🦋
(@YorkRose73) reported
@bt_uk It was encouraging at first, they said it would be sorted in 24 hours (on Monday) My Mum still hasn't got her landline fixed. The mobile signal is so poor some days I can't even get to speak to her. She is shielding and I have called her everyday since the first lockdown began.
-
Sabira321
(@sabira321) reported
@bt_uk @btsportfootball Broadband not working since last night
-
Sean Redmond
(@seanfromtheband) reported
Shout-out to Ash J from @bt_uk . Moving mountains to make sure I get issues sorted. That's customer service done right.
-
🦄 𝔍𝔢𝔴𝔢𝔩𝔰 🐝💙
(@JuetheBlue) reported
@bt_uk hi. My mum deleted an email from you by mistake regarding important changes, as it went to the junk folder. We spoke to someone on online chat who said they would resend it, however it has not arrived. Can u help pls there’s no email address on contact page. Thanks.
-
𝓜𝓮𝓵 ✨
(@melclaireluck) reported
@bt_uk smart hub flashing purple AND orange. I wanted a disco but I didn’t want the WiFi hub to be having a disco. Pls help
-
NMFB
(@BrownNinamf) reported
@bt_uk I doubt it, until BT put decent, up to date cabling in to our hamlet, which we have been told is not likely to happen anytime soon, the service we receive will remain diabolical and not worth the money we are paying for the small amount of time we can actually get broadband.