BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 03/23/2026 20:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, City of Westminster, Greater London, Hammersmith, Hounslow, Wandsworth, Edenbridge, Southwark, Sutton, Redhill, Brentford, Sevenoaks, Southall and Isleworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnGarthwaite1 John G (@JohnGarthwaite1) reported

    @bt_uk I can't sign in to buy a subscription

  • mags_mighty MIGHTY MAGS 🏁🏁 (@mags_mighty) reported

    @lisamole @btsport @themichaelowen I have no issue when it’s fact. And fact is he’s a ****.

  • 1968Pixie Michael Elias (@1968Pixie) reported

    Why do @btsport pander to that crap rendition from that lot. Not a patch on @CelticFC singing it. Betting the atmosphere dies off soon as game kicks off

  • amyn0rman Amy (@amyn0rman) reported

    @bt_uk I have been trying to get through to someone on chat for over an hour regarding an issue with my tv remote and still haven’t been connected to anyone yet - is there an issue with the chat tonight? Is someone able to help me on here?

  • BadgerOfSteel Badger Of Steel (@BadgerOfSteel) reported

    @Plusnet the @btsport game on Chromecast ultra is currently out of sync with audio. Lots of others on twitter have the same issues. Not impressed. #btsport #discoverychannel #LiverpoolFC

  • davcameron David Cameron (@davcameron) reported

    @btsportfootball @btsport **** the biased commentary

  • HDandrea93 Harrison D'Andrea (@HDandrea93) reported

    @SpursOfficial DO NOT PLAY AT THE LONDON STADIUM!!!! @btsport you need to sort your commentators out, that's 2/3 horrible mistakes from them tonight

  • GoldieKenny Kenny Goldie (@GoldieKenny) reported

    @btsport yous are on the football asking for money for Pakistan. Do u not know what's happening in the UK. Our own country is in crisis will they help us??

  • jacktar93 jim gibb (@jacktar93) reported

    @bt_uk @btsportfootball @EE seriously ee and BT should not be allowed anywhere near football again service fails waiting more than an hour for either of the charlatans to answer their phone TRULY TERRIBLE SERVICE

  • rex_1979 Rexy (@rex_1979) reported

    @bt_uk @JohnGarthwaite1 I am having trouble too, via EE. Ive rebooted.. other matches are working