BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 03/04/2026 01:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, City of Westminster, Southwark, London, Croydon, Southall, Brentford, Kingston upon Thames, Thornton Heath, Wallington, Hounslow, Wandsworth, Coulsdon, Mitcham and Redhill.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomCity of Westminster Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • craigMa93638114 craig Marshall (@craigMa93638114) reported

    @btsport WTF in the middle of the yankees / blue jays game you cut off the game feed and show some bt reload **** , piss poor , this is why you will never be a good sport broadcaster

  • lcheung1998 Leo Cheung (@lcheung1998) reported

    @MattFUTTrading @bt_uk @p26_esports Thought it was just mine, said I left the party due to network error twice

  • Jakuuzi22 Jack (@Jakuuzi22) reported

    @bt_uk shocking service tbh, just in time for bank holiday. Completely unusable internet connection. Texting fix doesn’t work, trouble shooting doesn’t work. Good time to think about switching with this free time I have in the next few days :)

  • RaymondRjcball Raymond Ball (@RaymondRjcball) reported

    @BTBusiness @btbusinesscare Openreach Engineer confirmed BTHub6 cannot deliver broadband contract speeds. Big issue for business customers. Needs sorting #notbeyondlimits

  • NickEntwistle Nick Entwistle (@NickEntwistle) reported

    @cmwilson6 @btsport It can't be as bad as rugby on Premier mind. Still, hope it improves. The 2019 coverage was pretty good, though I have to admit 2020 kind of passed mey by, only watched a dozen games or so before post season.

  • agarethgates Not The Singer (@agarethgates) reported

    @btsport You're genuinely posting this while your coverage of the game has just cut out? Shameless amateur clowns.

  • deal_finderuk Deal Finder (@deal_finderuk) reported

    @bt_uk I signed up to one month of your open WiFi and it's terrible. Every few minutes I get disconnected and it's not due to lack of signal and is in multiple devices. It looks to be a common issue. Please refund me as your service is completely unusable

  • Franczak97 Dominic Franczak (@Franczak97) reported

    @btsport Poor timing here perhaps your social media managers need to stop scheduled tweets when you have an outage

  • blondepreneur Carrie Eddins (@blondepreneur) reported

    @bt_uk T3 EE said that they hadn’t got a number so would not give them the address to send this phone back what do you recommend? This is surprising customer service

  • ElliotWaller6 starscream2810 (@ElliotWaller6) reported

    What pisses Me off about @btsport is that when a stream go's down they don't even have the decency to put up an apology just palm you off with some ****** adverts