BT (British Telecom) outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Purley, Southwark, Tadworth, Caterham, Wandsworth, Thornton Heath, Redhill, Orpington, West Wickham, Surbiton, Kingston upon Thames, Epsom, Morden, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	6 hours ago
Purley	Internet	9 hours ago
Croydon	Internet	21 hours ago
Croydon	Internet	1 day ago
Croydon	Total Blackout	1 day ago
Southwark	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Neenie (@nini2903) reported 6 seconds ago from Salfords, England

  @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 40 seconds ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  coolio (@coolhati) reported 1 minute ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  steffan Dutch (@SteffanDutch) reported 3 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 7 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Foss (@fackjossey) reported 8 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 9 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Anthony Harris (@AntoineDingDong) reported 11 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Anne Ayres (@kingswoodranger) reported 15 minutes ago from Lower Kingswood, England

  @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 21 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  Kudret (@Kurdeck) reported 24 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  JIGGYJAMMER (@JIGGYJAMMER) reported 26 minutes ago from Epsom and Ewell District, England

  @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

• 
  kanish official (@kanishofficial) reported 27 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Ollie Geale (@OllieGeale) reported 30 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Allen_lovemymind (@EpsomMental) reported 37 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  barrie brown (@barriebrown1) reported 38 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Elliott Rawstron (@Elliottrawstron) reported 40 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Andy Gaffey (@andy_gaffey) reported 46 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Robert Montefusco (@bobmontefusco) reported 51 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  Daniel Shade (@shade306) reported 56 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 4 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  Mark Haynes (@IQuitMuskspace) reported 6 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

• 
  Paul Williams (@DonPauleone1987) reported 6 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  grace hooper (@messalinahooper) reported 7 minutes ago

  @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

• 
  Ramnish Kalsi (@ramnishkalsi) reported 10 minutes ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

• 
  nicolas mcmillan (@herbie963) reported 11 minutes ago

  @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

• 
  IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported 11 minutes ago

  @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 12 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  Anne Optimi-City (@AnneMurawski) reported 13 minutes ago

  @btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2

• 
  Berni (@BikerBerni) reported 19 minutes ago

  @bt_uk Yet again BT email not working.