BT (British Telecom) Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, London, Sutton, Croydon, Mitcham, Hounslow, Wandsworth, Reigate, West Wickham, Epsom, Greater London, Thornton Heath, Southall and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
-
Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
-
ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
-
Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
-
Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
-
Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
-
Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
-
Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
-
Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
-
Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
-
🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
-
Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
-
Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
-
Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
-
Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
-
سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
-
Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
-
ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
-
Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
-
Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee Marman
(@LeeMarman) reported
@bt_uk I spent 1 hour 20 minutes on Wednesday transferred to 5 people and eventually they cut me off this is the worst company in the UK by a country mile I will be going to the media outlets over their handling of this case awful experience
-
Me
(@dmclean156) reported
@bt_uk What's going on with broadband in the AB15 area of Aberdeen??? Last few days, service has been poor
-
Kerry Wells
(@Moment2Cherish) reported
@bt_uk sent a letter to upgrade to Halo 3+ for £5 but online account says £14 . Online chat can’t help and can’t get through on phone!
-
Charles Christopher
(@RichingsPark) reported
@bt_uk "insulting" Fibre with BT Halo 3+ marketing ploy, "big fail", BT invitation upgrade offer letters sent out are then withdrawn by email for BT gain. Your @bt_uk punters are far from impressed, come on BT you can do better for your loyal customers.
-
Stuart Wannop
(@QlikStu) reported
@bt_uk What on earth is going on with getting fibre connected in a new build?? Absolute shambles - terrible customer care - no call backs, no fibre. Rubbish.
-
Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
-
Pauline Moran
(@PaulineMoran55) reported
@bt_uk My broadband is down, fault been reported & had phone call about it yet says on bt app no faults on this line🤷
-
Kerry Wells
(@Moment2Cherish) reported
@blossandblooms @bt_uk We received this letter too and have been told it’s an error and can’t be honoured..awful customer service
-
Drebin
(@DrebinPS) reported
4months cant go any faster this stupid @bt_uk contract need to end I'm loosing my patients, I cant be the only person that feels ripped off
-
J. Abbott
(@j_abbott112) reported
@bt_uk Why did you go with @Norton their security software is crap. Bit like the last one you was with. The Norton Security with BT you don't even get VPN what a complete RIP OFF to BT Customers. @Norton when we go with taking your crap software off.