BT (British Telecom)

BT (British Telecom) Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Purley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Purley, Greater London, England 11/28/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Croydon, Hammersmith, Southwark, Southall, Mitcham, Kensington, Hounslow, Brentford, Caterham, Catford, Bromley, Fulham and Purley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mickt1234 Michael Thompson (@mickt1234) reported

    @alanrgibson @lee_ryder @btsport Watching this shite ,youd think they would sympathy for fans!! ,never mind there expectations.!!

  • Tony06488483 Tony (@Tony06488483) reported

    @JacobJa09218895 @bt_uk Yeah I’ve lost it, never thought of it like that. It’s horse **** tbh. Big game on later than boxing which I can’t watch

  • Kaoskev1 Kaoskev (@Kaoskev1) reported

    @btsport There's a problem with the sound on your Newcastle Vs Chelsea match. The crowd noise seems to be Newcastle fans singing. Can you rectify this so its Newcastle fans screaming at Steve Bruce and chanting how utterly shite he is please.

  • chelsearob14 Rob Cummings (@chelsearob14) reported

    @btsport awful service with your app today on PS4 constant LP103 error messages and all crashing prob seen about 10 minutes of football so far...

  • stephengdavey Stephen Davey (@stephengdavey) reported

    Oh brilliant - finally got through to @bt_uk after an hour of trying. They don't like that I'm pissed off, so have just ended the call. Fantastic customer service right there.

  • theatomsplits Johnny Morrison (@theatomsplits) reported

    @bt_uk We have found a fault in the network and have submitted this to our engineers. We aim to fix this on Saturday 21 Nov between 8am-1pm Keep track of progress using the BT app (Fault Ref: VOL055-5890557560284). Still no sign of an engineer.

  • Zoc47 Carl 🐝 (@Zoc47) reported

    Just got through to @bt_uk to try and renew my internet and sport subscription.. appalling attempt at customer retention. I wonder when these companies will start to look after existing customers. I won’t hold my breath.

  • JoanneRedmond Joanne Redmond (@JoanneRedmond) reported

    @bt_uk Really disappointed in the customer service received this week. Activation should have been over a week ago but still no 𝗪𝗶𝗳𝗶 and no timescales for sorting this out. Despite many promises that your team would call us we still have no idea what is happening.

  • dan_hazza Dan (@dan_hazza) reported

    Can somebody @btsport ask Mcmananan what he is on about? 'Only natural to want to move to get game time' didn't he allow his career to run down @realmadriden not playing?

  • theatomsplits Johnny Morrison (@theatomsplits) reported

    @bt_uk We have found a fault in the network and have submitted this to our engineers. We aim to fix this on Saturday 21 Nov between 8am-1pm Keep track of progress using the BT app (Fault Ref: VOL055-5890557560284). Didn’t turn up!!! Help!!