BT (British Telecom) Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Southwark, City of Westminster, Wandsworth, Hounslow, Sutton, Southall, Fulham, Sevenoaks, Bexleyheath, Tadworth, Hammersmith, Orpington and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
-
Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
-
Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
-
Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
-
Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
-
tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
-
Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
-
Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
-
tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
-
Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
-
Tom Maurice
(@TDMaurice) reported
from
Wandsworth, England
Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Aidan Brennan
(@braemar88) reported
Really disappointing service from @bt_uk today. Engineer never showed up and no explanation.
-
David Coleman
(@DavidColeman33) reported
Currently a @BTCare residential FTTH customer and desperately want to switch the account to @btbusinesscare. But I'm told that I have to see out my residential contract! How dreadful ☹. No such problem at my other location moving from @virginmedia residential to business!
-
Karen Moore
(@kaloumo) reported
@bt_uk hey, my mum and dad have two of you BT HD voice phones. They stopped working yesterday but things were fixed this morning - however, they’ve lost all their contacts. Is there anyway to get them back? Will this happen every time they go down?
-
Brian Beattie
(@BrianBeattie5) reported
@bt_uk What utter crap, u are robbers
-
Martin Boyle
(@MartinRBoyle) reported
@bt_uk Dear @bt_uk , whilst indulging yourself aligning with virtuous current themes, could somebody spare a couple of minutes to connect us to the internet and landline? It’s only been 13 days since we moved house and requested the same products and service as the previous occupants.
-
Honestyandintegrity
(@Honestyandinte1) reported
@bt_uk Thanks Nicola. I'll give them a try. BT's customer service is very unhelpful and seem to communicate with the technical team by messages and said they couldn't redirect my call. When I eventually got through to the technical team even they had to escalate it up- no idea to whom!
-
A M
(@zipperiah) reported
@VeraJus2 @Barredspiral @bt_uk No its just 3 people who took awful penalties. White English people have missed pens in the past and you don't see them being hailed as heroes. Absolute nonsense. "Risking their lives and careers to defend a country" Wake up.
-
Aidan Brennan
(@braemar88) reported
@bt_uk I am now informed engineer will come on monday 5 days after I reported my wifi down.
-
Andrea
(@weaves70) reported
@bt_uk have left my 85 year old mother without phone for 2 days after botched attempt to connect her to broadband. Dangerous as her careline emergency call needs it to work. 1st customer “care” person lied to us, 2nd one better but still no phone. #btuseless
-
Brooke Austin
(@brookemichele87) reported
@bt_uk amazing customer service from Danny in Newcastle branch!!! #happycustomer