BT (British Telecom) Outage Report in Purley, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Southall, Southwark, Wandsworth, Brentford, Croydon, Isleworth, City of Westminster, Sutton, Richmond, Kingston upon Thames, Thornton Heath, Wallington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Total Blackout | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RyanMcGoverne I Photo I Paint I 💙💛
(@RyanMcGoverne) reported
Hey @bt_uk Please stop your help line staff repeatedly and randomly saying "I'm putting you on hold" and then disappearing for 10 minutes at a time with no explanation as to why they are doing it, and no progress made when they come back. I am being driven insane by your service.
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Tony O
(@tony_oliver) reported
@knowles_ali @bt_uk The BT site says the outage occurred at 11am last Thursday (a complete lie - we all lost service about 15:30 last Wednesday) and that it will be restored this Thursday at 10:59am. Are they going to ***** bunting and have an open-top bus parade to celebrate the event?
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xFlezn
(@xFlezn) reported
@bt_uk Your wifi is down, every single night for the past 2 weeks.
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
@bt_uk Some have service back today who live near me - I haven’t
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Cherry.oh.baby
(@Cherryohbabyzz) reported
When you cancel with @bt_uk but they cut your internet off 2 days earlier than they should have so now you cant work. *****. Useless, just like their internet.
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Steve Allen
(@velse) reported
The digital voice switchover is shambolic, @bt_uk. Why the discrete switchover? I now have to drive to my mum, set it up, and drive back. I don’t see why the two services can’t coexist for a week or a month to give people more of a chance to help family members.
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
@bt_uk Im expected to go 14 days without any service ?? That’s really not acceptable when you have the option to help me by sending a back up option but won’t unless I pay for it ?? I’m paying for a service you aren’t providing one
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Heather Boote
(@Hboote) reported
@bt_uk @JBKid7 Despite doing all of this and speaking to someone I have now been charged again for a service which was cancelled on 4th April. Can someone please sort this out as I've now paid for 3 months!
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JellyBabyKid
(@JBKid7) reported
Anyone else's @bt_uk Internet down in Cheltenham? How is it going take until Friday night to fix?! I am a disabled person who does everything online and am now cut off for almost a week!
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Daniel Walsh
(@DWalshyyy) reported
@bt_uk hi, had my phone stolen so need a new SIM. However online the only way to get a replacement is to call. How can I do this without a SIM card or phone? Please can you help?