BT (British Telecom) Outage Report in Purley, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Purley come from postal codes CR8 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Purley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Purley, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Westminster Abbey, Hammersmith, City of Westminster, Mitcham, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Purley, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 28 minutes ago |
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Wi-fi | 2 hours ago |
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Internet | 3 hours ago |
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Wi-fi | 3 hours ago |
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Internet | 11 hours ago |
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Total Blackout | 12 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Emma Leon (@emmasleon) reported from Lambeth, England@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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Keith (@keithy1317) reported from Brentford, England@UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩
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c2chiropractic (@c2chiropractic) reported from Merton, England@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Max Sammarco (@maxsammarco) reported from Lambeth, England@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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Tom Belger (@Belger91) reported from Wandsworth, EnglandNot sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal
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Daniel Graham (@Dan_J_Graham) reported from Horley, EnglandGreat idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport
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Gustav Pegers (@Pegers) reported from Wandsworth, England@RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it
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Katy Johnston (@katynaomi56) reported from Wandsworth, England@bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!
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Julie (@EylesJE) reported from Camberwell, England@btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again
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Julie (@EylesJE) reported from Camberwell, EnglandAnd on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful
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mike mulvihill (@mikemulvihill1) reported from London, EnglandLove how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019
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Banquet Records (@BanquetRecords) reported from Kingston upon Thames, Englandit seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England@SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport
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Lewis Winwood (@lewiswinwood) reported from Edenbridge, England@tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish
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Diego Semerene (@DiegoSemerene) reported from Hammersmith, EnglandAnyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!
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Annie Jenkins (@theremaybebugs) reported from Richmond, England@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Julie (@EylesJE) reported from Camberwell, England@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future
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Jesse Peacock (@JessePeacock) reported from Lambeth, England@bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩
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⚒ ian ⚒ (@IANL80s) reported from Croydon, England@btsport getting a bad echo from the background noise with the football on my tv
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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All Aboard The Alex Neil Promotion Train 🚂 (@AlexNeilRWArmy) reportedI ******* hate @bt_uk worst broadband provider I've ever had the misfortune of having, never again! #BT #broadband #TERRIBLE
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jo (@Jok19887) reported@bt_uk My elderly parents moved into their new house 14th Feb & you STILL haven’t moved their internet over. Every week you tell them it will work. Almost TWO MONTHS when it should take 2 days. This is a disgrace, you’re causing them so much stress. How do we fix it?
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Kev cab (@SandallsKm) reportedHi @bt_uk how long before you fix your duplicate direct debit problem? Feel like I’ve been robbed twice !!!
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Cat Macdonald-Home (@MacdonaldHome) reportedMoved back to @bt_uk after many years with other providers. Many calls later, hours in the phone, every advisor giving different stories. Still no broadband. Wish I had never moved.
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panic2022 (@andrewa38800268) reported@bt_uk BT have double charged direct debit payments automatically. STILL not corrected and money NOT refunded. Call centre stalling refusing to look into it or fix. Refuse to escalate to senior level. keeps asking for bank number . Refused to give this Hopeless customer service.
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M Wyard (@simplepunter) reported@bt_uk I am sorry it makes no sense to me. I am a broadband customer, I have logged in on my mobile to My BT but I cannot see or do anything to push this along?
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Emma (@jaureguicabeyo_) reported@bt_uk I tagged you in a tweet regarding a hazardous issue a few days ago but haven’t got a response yet, can you please reply. I will tag you again
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Gina Doherty (@DocginaMrs) reported@bt_uk BT have taken my dd twice. I tried contacting but got nowhere. Has anyone else had this problem
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Norfolk Trader (@Norfolkfx) reported@bt_uk pretty poor show you've charged me twice, no comms or indication when I'll get my money back is just lame.
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PuRPleParraLel@Gr@M (@heys86) reported@bt_uk @RKMostHated Why do you keep saying sorry to hear this like you don’t know it’s a widespread problem?