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BT (British Telecom)

BT (British Telecom) Outage Report in Isleworth, Greater London, England

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The latest reports from users having issues in Isleworth come from postal codes TW7 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Isleworth, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Croydon, Hounslow, Hampstead, Muswell Hill, Slough, and Fulham.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
London Internet 5 hours ago
Hammersmith Internet 12 hours ago
London Internet 15 hours ago
London Wi-fi 17 hours ago
London Internet 17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

  • mishmash100
    Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • crazyaimz4
    Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • Siobhainis1
    Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • PaulyKendrick
    Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • sheilahooper
    Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • FrHadan
    Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • willperryTV
    Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • Jonny93715061
    Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • ricmann1977
    Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • AdsMatthews
    Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • philswallowpics
    Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • Siobhainis1
    Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • PaintSewGlueChe
    Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • THTCCLOTHING
    THTC Clothing (@THTCCLOTHING) reported

    @RagNBoneMan @bt_uk Was this from the flooding couple weeks back? Only asking because @virginmedia went down in our ends - and when pressed, it turns out that none of the main infrastructure companies have any adaptation strategy in place to deal with climate change. No resilience plan, nothing.

  • helloitsants
    Ants (@helloitsants) reported

    Absolutely fuming to find out tonight that @BTCare have sneakily taken away @wchannel from me when I ‘upgraded’ to a premium package! raging 🤬🤬🤬 on the phone now to fix @MasterchefAusUk

  • LisaLovesLeica
    Lisa Holmes (@LisaLovesLeica) reported

    Never before have I called anyone out online but the appalling behaviour from @bt_uk over the last 6 weeks has forced my hand. How can a company continue taking money from my account, yet provide no service and refuse to acknowledge my complaints. #moderndayrobbery

  • NellH92
    Nell Duffy (@NellH92) reported

    @bt_uk it's nice to know you're consistently awful at getting back to complaints. Once again your land is overgrown and causing hazards in our garden, it's nearly two months after you said it would be sorted. I shouldn't have to be chasing you again, this is ridiculous.

  • deligatedgeek
    mark (@deligatedgeek) reported

    @bt_uk I have spent hours on the phone to your call centres, managed my other services fine once I eventually get through, but they cannot remove additional storage. I've been on online chat with no useful help. And the neither the BT or Cloud apps have the facility to remove the 50GB.

  • xsammypriorx
    Sam (@xsammypriorx) reported

    @bt_uk Hi I had a couple of BT engineers wanting to access the side of my property tomorrow morning for another customer. I just wanted to confirm that they will be here at 8am tomorrow? I’ll DM you my address

  • HasanDiwan2
    Hasan Diwan (@HasanDiwan2) reported

    I swear @AmericanAir has the worst hold music on corporate Earth and make @bt_uk a model of efficiency by comparison

  • gesichtzeintopf
    Juri (@gesichtzeintopf) reported

    @virginmedia It’s down again, this time until 10 PM. Your excuse is unacceptable. If I was to go out to my clients and told them that I don’t know how long it will take but please pay me in advance, I wouldn’t have any clients. @BTCare Will do a better job from September.

  • juliettuke
    Juliet Tuke (@juliettuke) reported

    @bt_uk my mum in law’s landline is not working, she is in her 80s and this is her only means of contact. I am being passed to so many people but nothing is being done. Can you help at all please?

  • gogsmunro
    Gordon Munro (@gogsmunro) reported

    @bt_uk My partner's elderly aunts have been without telephone or Internet for a week now. The phone numbers they have been given for support do not connect. They are in Northern Ireland. Can you help please?