BT (British Telecom) Outage Report in Isleworth, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Isleworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near Isleworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hammersmith, Wembley, City of Westminster, Camden Town, Hanwell, City of London, Brentford, Islington, Southall, Kingston upon Thames, Thornton Heath, Palmers Green and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
TV | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
-
Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
-
Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
-
Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
-
Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
-
Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
-
Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
-
Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
-
darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
-
Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
PhilFortune
(@PhilFortune8) reported
@bt_uk Evidence: Full chronology of 5 call reference numbers & consecutive fault reference calls closed by BT without resolution. Full chronology of BT Agent calls & duration. Full list of agent names and call details. 10+ Promised call backs by agents not actioned.
-
PhilFortune
(@PhilFortune8) reported
@bt_uk Loyal BT customer 25 years. 42+ consecutive days of low-speed connectivity and broadband service outages 70+ confirmed by BT support. Speed guarantee never reached. Confirmed by BT on each of 8 engineer visits (not wearing safety masks). 35+ hrs complaints to BT support.
-
T
(@sTrongFuse) reported
@Swirlingfire @BTCare The core service was the broadband, which mostly worked, it was the bundled extras like the back-up mobile WiFi through EE which were useless as I have no EE coverage in my area so luckily I never needed it
-
PhilFortune
(@PhilFortune8) reported
@bt_uk 20+ screen shots taken from the router showing speeds ranging between 2Mb\s > 40Mb\s and service re-starts multiple times daily (confirmed by BT agents during support calls). Continuous IP address renewals. 5 Engineers confirming ‘Noise & errors on the line’ 3-4 hour visit
-
FactsThenTheory
(@FactsThen) reported
@DiyPundit @btsport Accidentally watched DIYPundit just now after the elClassico match. Was hoping to get some tips on routers & damp-proofing. Never mind, that Hugo Money and others were quite good at sports. Learned stuff I never knew I didn't know. Nice microphone foam covers. Good advert break.
-
PhilFortune
(@PhilFortune8) reported
@bt_uk 60 + wireless connection failovers to BT mini-hub which is continuously being disabled by BT when each fault case closed without resolution. 20+ Phone calls with BT support. Unfulfilled assured promises of compensation for unusable service @ £8.30\day X 42 days.5 agents
-
Garden Centre Unionist
(@CentreUnionist) reported
@bt_uk What would be the point? Your people don't do anything for customers? Worst organisation ever.
-
fitzherbert
(@fitzherbert18) reported
@bt_uk Hi emmett, no I didn’t, can I please send you photos of my order & the confirmation I had & hopefully you can help me
-
yelsedlit
(@yelsedlit) reported
@bt_uk BT TV box not working again. Followed the instructions online to reset and now I’m stuck on a waking up screen. It’s 4K recordable box which I’ve heard from an engineer are always experiencing problems. Why issue them if they prone to faults? 🤯
-
Crypto'n'Cannaman
(@Crypto_n_Canna) reported
@bt_uk Why is your awful company charging me £75 per month when I have issues with broadband most days? I've been unable to work for three days in the past 10, running into day 4 as I trade online. Unacceptable!