BT (British Telecom)

BT (British Telecom) Outage Report in Isleworth, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Isleworth, Greater London, England 11/28/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Isleworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Harringay, Hammersmith, Southall, Islington, Slough, City of London, Staines, Paddington, Mitcham, Hampstead, Kensington, Camden Town and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomHarringay Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT

  • adamkinsley adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • _becki_d 🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Adam_Southward Adam Southward 🔶🇪🇺 (@Adam_Southward) reported

    Hi @bt_uk It's been ten days since I raised an issue with you and I've heard nothing back, other than an acknowledgement of the complaint, saying you're "looking into it" and will "contact me soon." As a long term customer of yours, is this really acceptable customer service?

  • paul95716 Paul716 (@paul95716) reported

    @condog95 @bt_uk Now you see why BT has headed the Ofcom worst service since 2015. The reports are interesting reading.

  • Nomadicscotsman Chris (@Nomadicscotsman) reported

    @bt_uk your internet is down across the whole G75 9 area, yet your service status reports no problems. Please advise?

  • WuestMarcus Marcus Wuest (@WuestMarcus) reported

    @bt_uk rubbish - bad service and bad performance by @bt_uk broadband - especially early evenings; really poor (and expensive); your not so happy customer

  • terra_vfx Terra (@terra_vfx) reported

    @bt_uk It is still pretty bad and makes me lag ingame all the time but its fine i guess lol

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk Er.. be tried that. It's useless. Goes straight back to the people I wish to complain about. It's an obvious way to keep the complaint numbers to OfCom down. @OfCom

  • jayleyhade Hayley Jade (@jayleyhade) reported

    @bt_uk no internet for a week since we upgraded to your ‘4g smart hub’ and hybrid connect device!!We have called 23 times but still no connectivity. They’re awful, steer clear!!Worst customer services, apparently they can’t find our account but they can take the direct debit ok!!

  • SirJohnyBines Johny Bines (@SirJohnyBines) reported

    @England @bt_uk @_DeclanRice All that is needed dont need kalvin in the middle with him! (Not saying Kalvin is crap before all the leeds fans come hunting) but Rice is an overall better player!

  • Bplwcml ♿ Mike (@Bplwcml) reported

    @bt_uk Well good news and bad, the good news is the guide is back on, the bad news I've only got my internet channels 340 onwards working, so I think it's a local Freeview issue with the terrestrial channels

  • jyoung_jackie Jackie Young (@jyoung_jackie) reported

    @bt_uk internet is down