BT (British Telecom)

BT (British Telecom) Outage Report in Isleworth, Greater London, England

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The latest reports from users having issues in Isleworth come from postal codes TW7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Isleworth, Greater London, England 03/29/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Isleworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, City of Westminster, Croydon, Hounslow, Hampstead, Muswell Hill, Slough, Fulham, Paddington, Hammersmith, Wandsworth, Carshalton, Wembley and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomSutton Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomSutton Phone
United KingdomCroydon E-mail
United KingdomSutton Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JSharpPokermon james (@JSharpPokermon) reported

    @bt_uk My broadband connection has been dropping for a solid week. It is absolutely unusable. Tried to book an engineer 10 times now and i can't get it sorted. Any chance of getting some help considering i pay a fortune for your poor service?

  • SeeBeeOss cos (@SeeBeeOss) reported

    @bt_uk @virginmedia looks like my service is all up and working perfectly! Thank you for sorting that out so quickly, very timely given that @bt_uk was again failing to provide me with service. Can get back to work now!

  • lyndyloobyloo scooby 🦊 (@lyndyloobyloo) reported

    @bt_uk which number do I ring to cancel my broadband and home phone, can’t afford £83 a month. I can’t find any number I can talk to someone on. Thank you

  • LJStewart17 LJ Stewart (@LJStewart17) reported

    Really disappointed in @bt_uk and the service being provided to elderly relatives...maybe I just expect too much...

  • SeeBeeOss cos (@SeeBeeOss) reported

    @bt_uk broadband down again for the 6th time this week, right in the middle of a work call. This is potentially another big chunk of my day lost. Can’t wait for @virginmedia to active my new service!

  • Itsonlyme1001 Paul Medland (@Itsonlyme1001) reported

    @bt_uk Hi Dee when I try to login it asks for my email address or user name. My email address is a gmail one which it accepts but it doesn't recognise the password when I go to change the password it will recognise the gmail address and it will send a code but it never arrives.

  • Bunchan_Umbers Michael Carter (@Bunchan_Umbers) reported

    @bt_uk Our internet, which we need for work, has been down since Tuesday morning (26th) with no clear reason and no indication of likely fix time. Are you able to update me as to what is going on?

  • jamesclossick Lord of the Pies (@jamesclossick) reported

    .@bt_uk I have Now TV & BT Sport through BT. I also have an EE account. I’ve just discovered I’m paying for BT sport on that as well. They never told me, even though BT owns EE. The wait time to discuss it is interminable. It’s so frustrating not being able to talk to someone.

  • Barneteye Roger Tichborne/RogT🔸 (@Barneteye) reported

    @jessphillips If you switched it on and off, switch it back on! Our work internet was down for 3 weeks due to a @bt_uk problem, so you have my every sympathy

  • SeeBeeOss cos (@SeeBeeOss) reported

    @bt_uk Nah I can’t be bothered dealing with the platitudes from your support team. If you couldn’t be bothered to provide me a good service whilst I was paying, what incentive have you got to do so given that I’ve serving my notice period after cancelling?