BT (British Telecom) Outage Report in Isleworth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Isleworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Isleworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Northolt, City of Westminster, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley, Islington, Slough, Hounslow, Woking, Walton-on-Thames and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessicaa
(@WhozThatGirlttv) reported
@bt_uk There says there is no issues
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Daniela
(@onebookamonth) reported
@bt_uk horrible internet connection today in Willesden Green. Any explanation why?! Really frustrated by the continuous interruptions through out the day!
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Harry Rose
(@harryborose) reported
@bt_uk my Wifi hasn’t been up for an entire month, today. Support keep blowing me off but this has had a major financial effect on me. I expect this to be sorted within this week, and I expect to be compensated heavily. If this does not happen then I shall be seeking legal advice
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Nick Bowes
(@nickbowes1975) reported
Why even bother to keep up the pretence that @WeAreOpenreach and @bt_uk are separate companies. They exploit it to avoid customer problems. Our broadband network in the hands of a monopoly like @WeAreOpenreach with no contact number or customer care service is a national disgrace
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Network Southeast Latchmere ❤️🤍💙
(@NSE_Latchmere) reported
@bt_uk was hoping get connected today. Engineer due between 08:00 and 13:00. Arrived at 19:30 and couldn’t do the job- and had only been told about half of it anyway. Waited in ALL DAY. 😖😖 terrible terrible service….
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Sarah Jones
(@S_F9753) reported
@bt_uk started home mover process a month before moving, due to be connected at new place 1 March, several delays and missed promises, still waiting, no explanation. Today we are told no record of home mover request. Appalling and inept service. @Ofcom @SkyUK can you help??
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Mantho
(@Manthouk) reported
@bt_uk what’s the complaint email address, why do @bt_uk make it difficult and endless to raise an issue ? When called on endless queue and when online keep redirecting to help to call. Otherwise normal mail really ?
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Dave
(@davethecocker) reported
@bt_uk The freebies and weak signal that we were assured would be going digital in feb so it wasn’t a problem. Then we were given a different number to call who want more money. We’ve been told we will be getting a £40 call out charge off our bill every month and it hasn’t come off
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Chloe Raccoon
(@ChloeRaccoon) reported
Paper spam from @ee, saying if we pay £10 more then we pay now (base rate) we can have shittier vdsl from @Bt_uk. No /29 routed IP, no multi line support as we'd have to use their useless router, no VPN support... Not much of an offer.
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Rob Sole
(@RobSole46) reported
@btsport can I watch all the content on the BT Sport app if I have BT Sport through Sky? If so what would login and password be? Tried today with no joy, login from previous account direct with BT failed, so did current SkyGo login??? @BTCustomerdesk @SkyHelpTeam