BT (British Telecom)

BT (British Telecom) Outage Report in Isleworth, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Isleworth, Greater London, England 02/01/2026 08:25

February 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Isleworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Northolt, Harringay, Thornton Heath, Stanmore, Hampstead, City of Westminster, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley, Islington and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNortholt Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrJakeyJake Jake (@MrJakeyJake) reported

    @bt_uk BT is hands down the worst company I have ever dealt with.

  • SilentNoodles 𝓝𝓸𝓸𝓭𝓵𝒆𝓼 🍜 (@SilentNoodles) reported

    @JulianArthurs @bt_uk I knew that, i slipped my mind, my bad

  • HdKruno Kruno 🇬🇧 (@HdKruno) reported

    @bt_uk No thank you we have taken it further to an Ombidsman to eventually take it to court you take the piss every month if its not the bill the Internet is terrible and you charge 40+ a month **** Company !

  • HughRisebrow Hugh Risebrow (@HughRisebrow) reported

    @Sonos @btsport Having wasted hours trying to solve a problem with my Sonos, I eventually get through to the Sonos helpline. Apparently BT have upgraded router software with bugs. Neither Sonos or BT could be bothered to tell customers, who have wasted hours #poorservice

  • hibbytrish Hibbytrish (@hibbytrish) reported

    @bt_uk Thanks. There seems to be no way of getting rid of the message without pressing OK. It would be good to know for sure if BT have been sending out emergency alert test messages. Are you able to find out please?

  • lfmCompSci Lee Fitzmaurice (@lfmCompSci) reported

    @bt_uk When will @bt_uk and EE offer 5G home broadband like Three’s service?

  • Keiranwdigital Keiran Wilkinson (@Keiranwdigital) reported

    @JulianArthurs @bt_uk Just got the same on EE but the message says it's from @bt_uk Used the emergency broadcast function on my phone

  • christianklotz Christian Klotz (@christianklotz) reported

    @bt_uk I’ve been assured many times by customer support that I am no longer expected to return my SmartHub (a request that was made wrongly to begin with) and I just received another reminder or facing £50 charge. Can you help please? This is really getting rather annoying

  • Footyfan20001 Footyfan2000 (@Footyfan20001) reported

    @lukesmart89 @btsport Doesn't work from the enhnaced player. but does work from the standard player

  • JulianArthurs Julian Arthurs (@JulianArthurs) reported

    Weird emergency broadcast alert today, have never seen one before, even though I've known of their availability in GSM phones since 2G days. Was it genuine @bt_uk or some phising scam? Only it said "test message #2 from BT UK, please ignore"