BT (British Telecom) Outage Report in Isleworth, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Isleworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Isleworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, London, Hounslow, Brentford, Ealing, Paddington, City of Westminster, Slough, Woking, Hampstead, Muswell Hill, City of London, Harrow and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Croydon |
Internet | |
| London |
||
| Hounslow |
Wi-fi | |
| London |
||
| Brentford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sol
(@Moirai2020) reported
@bt_uk 1/5 Complaint-VOL013-612582541921 : Broadband install booked for the 1/9. You did a survey in Aug. 1/9 rolls round and you cancel ON THE DAY. I call support,they say I’m not entitled to any compensation despite working from home…and you don’t know when it can be fitted!
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2WB
(@2WB10) reported
@bt_uk Hi thanks for asking, not sure I can’t check until I’m home tonight. I spoke to a few gamers lastnight at it seems we were all BT broadband customers. Maybe your network had a few issues lastnight from about 11pm?
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Sian Evans
(@JACKOFGOWER) reported
@bt_uk So you are not able to keep me connected as per the promise when the broadband goes down?
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Mark Clough
(@CloughMark) reported
@bt_uk Customers are left to their own devices to set the boxes up, Sent videos to help fault find, do home diagnostics to see what connectivity is like, workout your tv package choices through trial & error etc. This is fine if you're tech savvy but if not? I'd say go to sky every time
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Dragon Bluecloud
(@DragonBlueCloud) reported
@bt_uk unbelievable the amount of lies your customer service team feeds me. Two months without broadband - what do we get for chasing up our order: lies. How difficult can it be to place an order correctly with Openreach. We've placed at least 5 orders!!! How can it go so wrong?
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Mark Clough
(@CloughMark) reported
@bt_uk Was due a call on the 14th and 17th according to the portal that tracks the complaint but got neither. Was due the replacement mini hubs 15th and then the 17th and not had those either. All in all a shocking experience and I did warn them that if I didn't get a call I would tweet
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joseph langton
(@jnlangton) reported
having to watch #WOLBRE with the volume turned down on @btsport
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Shaheryar
(@5haheryar) reported
@bt_uk hi can you tell me why i cant login to @callofduty warzone? It’s ridiculous!!
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Sian Evans
(@JACKOFGOWER) reported
@bt_uk But I have no signal in the house, none at all, only Vodafone. They knew this when I was sent it. Is there a portable one so I can use it away from home where I can get a signal?
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Mike
(@mickbmack) reported
@bt_uk @F4nta5yy You don’t need his account details, it’s down for half the country