BT (British Telecom) Outage Report in Isleworth, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Isleworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Isleworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, London, Harringay, Southall, Hammersmith, Wembley, Croydon, Edgware, City of Westminster, Camden Town, Hanwell, Brentford, Islington, Kingston upon Thames and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| City of London |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cambrass20@gmail.com
(@cambrass20) reported
@cheeks8699 @GaryLineker @btsport Actually makes the bt sport coverage worth watching now lineker has gone.. his bad puns, arms flapping everywhere and his inability to sit down properly without sitting on his hands swaying back and forth
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Caroline
(@Choille1) reported
@btsport It is getting worse and worse and worse. Just travelled 40 mile round trip to be told by Hilda of Stockport that we cannot get call divert. Someone in the household with serious health issues. This has gone on for two months now. A/C is C Robinson. Phone NO: 01854633301 IV232QY
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Gareth Griffiths
(@gazzza82) reported
@GaryLineker @btsport Cancelled BT sport partly due to Steve Macamanaman but LARGELY because of Darren Fletcher. God awful commentators
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Gareth Edwards
(@doctor_gedwards) reported
@bt_uk I’m now getting texts telling me an engineer is coming to install on the 29th. They already installed it!! It just needs activating!! It should take two minutes. What is wrong with @bt_uk and @OpenreachHelp ? Awful service, clueless.
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John
(@johng225) reported
@Die4444Guy @bt_uk :( hope you get it sorted. Mine at least seems to be a known problem
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Garry Lynch
(@Ellert2007) reported
@btbusinesscare now been hanging on for 32 mins waiting to speak to an operator although they tell you its 5 min wait...shocking service😡
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LFC4LIFE
(@LFC4LIFENET) reported
@iamchrissimmons @btsportfootball @btsport I have one. Never got it working though
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JCC
(@JosephC51533972) reported
@bt_uk Trying Chrome & I'll try the others if that doesn't work.
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Mark_6x
(@Mark196x) reported
@bt_uk Your"team" don't know what they're talking about. The problem could be caused by the broadcaster (BT) not updating the EPG correctly, the BT Youview hardware or the Youview platform. Basically it's a crappy system. Thanks anyway.
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🐕
(@Be_Ahead_) reported
@bt_uk hi there, an engineer went today to install my broadband. It works well but as I want to connect my smart TV on the network a « connection to the internet is not possible. The gateway doesn’t respond » message occurs. Would you help me fix this? Thanks a lot!!