BT (British Telecom)

BT (British Telecom) Outage Report in Isleworth, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Isleworth, Greater London, England 10/25/2025 11:10

October 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Isleworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Camden Town, Croydon, Hounslow, Slough, Harringay, Fulham, Hammersmith, Paddington, Thornton Heath, City of Westminster, Hampstead, Mitcham, City of London and Northolt.

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City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ammanno05 DOB JNR 🇺🇦 (@ammanno05) reported

    @bt_uk Thank you.. I will only cancel if i cant have the special offers available to other Now tv customers - dont see why I should miss out and pay more just because I am with BT

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk I was supposed to get an email resolution by yesterday but you sent me a generic holding email at 10:15pm tonight. Why can’t your teams just get on and sort it out?

  • DonPedley1 Don Pedley (@DonPedley1) reported

    @bt_uk I'd want interest! If you’ve experienced a duplicate Direct Debit for a bill you’ve already paid, please be aware that we’re working on fixing the issue now and it should be automatically refunded shortly. We apologise for any inconvenience this may cause.

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk I don’t believe you Nick, sorry. I was promised a reply by yesterday. I called in again today and you sent me a generic holding email at 10:15pm tonight! Why can’t you guys just provide a proper service and meet your promises? Your headline says 24/7…

  • lucylu154 Lucy Harris (@lucylu154) reported

    @bt_uk System problems meaning the appointment isn’t booked properly. 2 half days off work and another morning wasted for an issue that’s been ongoing to 2 years. Terrible service

  • ToniWil57851091 Toni Wilson (@ToniWil57851091) reported

    @bt_uk Wifis been down 2 hours when will it be back 😑

  • aIejo6 . (@aIejo6) reported

    FIX YOUR AUDIO @BTSPORT

  • lucylu154 Lucy Harris (@lucylu154) reported

    @bt_uk 3 rd engineer of the week cancelled for an issue that’s been going on 2 years. Terrible service 🤬

  • PickardFran Fran pickard (@PickardFran) reported

    @bt_uk Looking into it, but have been told this so many times by BT. Customer service’s this morning they cannot do anything as it has taken over 30 days. Awful way to treat elderly loyal customers. I will escalate to OFFCOM Monday morning

  • WorldlineUK_DD Kev Jones (@WorldlineUK_DD) reported

    @bt_uk @BTCare - pretty poor customer I must say. You disconnect my broadband and phone due an change implemented incorrectly and then tell me it will be six days to fix. How can this be ? And send me text everyday to say it is fixed when it clearly is not !!