BT (British Telecom)

BT (British Telecom) Outage Report in Isleworth, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Isleworth, Greater London, England 02/16/2026 17:10

February 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Isleworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Islington, Tower Hamlets, Hampstead, Thornton Heath, Hounslow, Slough, Woking, Banstead, Uxbridge, Croydon, Wandsworth, Ashtead and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Xiaotingia xiaotingia (@Xiaotingia) reported

    Has anyone else been harassed by #BT to return kit (or £50 ‘fine’) that has already been returned? Or raised a complaint that is then mysteriously cancelled after raising the matter? Pls let me know if so. @BTCare #scam @Ofcom

  • swm2k2 Simon Martin (@swm2k2) reported

    @bt_uk I made this point but got no where. How do I go about actually getting the service I paid for in a reasonable timeframe? Thanks Simon

  • LeeChurchyard Lee Churchyard (@LeeChurchyard) reported

    Anyone have any recommendations for Internet providers? @bt_uk @BTCare had a fitting appointment today. Waited 7 hours and they failed to turn up. Not a great first impression for a new customer! #recommendations #wifi #awfulservice

  • Stu_Whitters Stuart Whitfield (@Stu_Whitters) reported

    @bt_uk Hi. This isn’t really good enough. When he spoke to you a couple of days ago he was advised an engineer would be out tomorrow. He was then told because your automated bot assessed the fault as a slow fault (not totally broken which it is) that the call was cancelled?

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported

    @bt_uk The problem is that I can’t get my account number because I can no longer access My BT 🤔

  • Lisaluvsmotogp Lisa 🌻 (@Lisaluvsmotogp) reported

    @RacingArmchair I just think it's out of order that they've changed it without any notice I can't stand the world feed that's why I never watch warm ups. If this is to get new fans in they're gonna lose a lot of the old ones. I only pay for BTSport to watch MotoGP

  • Sally40943364 Sally (@Sally40943364) reported

    @bt_uk Yes love someone to reply to me. Try to upgrade my contract for nearly a month now twice then got told today I have been cut off and there is no way of reconnecting the service I had hours ago so I can continue my work - this is just outrageous and a joke when I work from home

  • jenigma_ jenni (@jenigma_) reported

    @bt_uk Hi, just bought a broadband package with BT. It says activation date 11 Apr, but the equipment arrives 6 Apr and it needs customer to self-install. Can I not have internet activated from 6 Apr in that case since I don’t need an appointment with a BT engineer? Thanks

  • Sue_fle Sue (@Sue_fle) reported

    @Baddiel I see you follow BT! @bt_uk powered by fools! Telegraph pole swapped outside -= no broadband service and it will take BT over a week to get an engineer here! Will lose a weeks pay and elderly folk won’t be able to watch the BT package! All for £100+ per month!!!

  • mkcrn1 MkC (@mkcrn1) reported

    @AstrosFansUK @btsport We never get to see it on national games here either. Was a pleasant surprise. I almost missed it because I was listening to pregame on @SportsTalk790