BT (British Telecom) outages and service status in Isleworth, England

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Isleworth, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, Hammersmith, Hounslow, Wembley, Kensington, Wandsworth, Brentford, Harrow, Ealing, Richmond, Ashford, and Brent.

City	Problem Type	Report Time
Southall	Internet	9 hours ago
Hammersmith	Total Blackout	12 hours ago
Hammersmith	Internet	1 day ago
Hounslow	Internet	1 day ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

• 
  Maria Ganner (@mazzles78) reported 1 minute ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Emma Hands (@Em_Hands) reported 2 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

• 
  Jobless Azzy (@AzzyChill) reported 3 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  R Barker (@RobLondon) reported 3 minutes ago from Wandsworth, England

  @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

• 
  Stephen Shaw (@stephen11shaw) reported 4 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

• 
  Robbo (@sjr66qpr) reported 5 minutes ago from Richmond, England

  @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

• 
  David Cheung (@AviatorDavid) reported 15 minutes ago from Hillingdon, England

  @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

• 
  Niamh Wimperis (@WimperisDesigns) reported 17 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Sukh Thind (@SUKHTHIND) reported 18 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  Sukh Thind (@SUKHTHIND) reported 21 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  Katy Johnston (@katynaomi56) reported 28 minutes ago from Wandsworth, England

  @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

• 
  Barry French (@Barry2103) reported 28 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Elliott Rawstron (@Elliottrawstron) reported 31 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  tico tico no fubá (@ticolespaul) reported 43 minutes ago from Hammersmith, England

  @btbusinesscare hey guys. I need some help

• 
  Brad W (@thewattsy) reported 43 minutes ago from Hillingdon, England

  Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

• 
  Vik Seth (@vik_seth21) reported 47 minutes ago from Hillingdon, England

  @bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

• 
  Diana (@PaintSewGlueChe) reported 52 minutes ago from Wandsworth, England

  @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

• 
  Graham Le Fevre (@MaverickLegacy) reported 53 minutes ago from Brentford, England

  @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

• 
  Sukh Thind (@SUKHTHIND) reported 53 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

• 
  Nitin Suriacant (@Nitin_s1) reported 55 minutes ago from Brentford, England

  @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KG40 (@KG40332532) reported 1 minute ago

  @bt_uk Please fix the problem with your email. x

• 
  Mark Llewellyn (@markll64) reported 5 minutes ago

  @bt_uk Your email security is blocking access to the mail server as it suspects the network I’m on… works sometimes, then stops, change network and it’s a lottery if it works or not… I’ve setup a forward to gmail

• 
  Graeme Davis (@GraemeDavis) reported 6 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 16 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Ann Palmer (@AnniePShoreham) reported 16 minutes ago

  @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

• 
  Stockport871 (@stockport871) reported 16 minutes ago

  @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

• 
  Rocket (@UppaRocket) reported 18 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Shama Women's Centre (@shamacentre) reported 22 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Dan Reardon (@DanReardon76) reported 23 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  ralphaverbuch (@ralphaverbuch) reported 24 minutes ago

  @bt_uk login to account but can't see any details on anything anymore? Something is broken. Who do we talk to to sort this?