BT (British Telecom) Outage Report in Isleworth, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Isleworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Isleworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Islington, Ashtead, Woking, Camden Town, Croydon, Paddington, City of Westminster, City of London, Thames Ditton, Epsom, Hampton, Harrow and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Wandsworth |
Internet | |
| London |
||
| London |
Wi-fi | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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essexplumber💋
(@CremerLouis) reported
@bt_uk mines ****** , and after being told 2 appts ,no engineers showed ,and Still not working , 11/11/22 , been waiting 1 week , and 4 x 30 mins waiting on phone only to be cut off ,, absolute joke
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vini senior
(@snr_vini) reported
@theMadridZone @btsport He’s not wrong tho I expect us to win it every year even when we’re horrible 😭😭😭😭😭
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Anne P
(@anniepants35) reported
@MarcAllera help needed - BT service not fully up and running post home move ordered on 23/9/22. 7 weeks and no-one at @bt_uk is taking personal responsibility. Promised call backs never happen. I am now facing a bill for over £200 as BT randomly switched off my call package!
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Paul Atkins
(@PaulAtkins26) reported
@bt_uk I have been left with very little internet, engineer booked and didn’t show !! This fault has been over a week. Current down load speed 3.5Mb & upload speed of 2.9Mb shocking service !
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DuryKing
(@KingDury) reported
@sa11oum @theMadridZone @btsport It would never happen because he is in favour of Catalunya being independent. More chance of yourself becoming manager.
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Glyn 🇬🇧
(@Atomheart1972) reported
@bt_uk Just spoke to BT regarding my FTTP delay. I'm glad BT has finally realised the benefit of good and fast and local (UK) customer service. I phoned ready for a rant and ended up thanking the bloke for his help.
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Jordan
(@KernowJordan81) reported
@bt_uk He said he, and I quote "left a note".... The issue isn't within my property, it's in a box located on a neighbouring property which is "shorting out". So the engineer left simply saying he'll let me know when it's fixed, which leaves me in complete limbo, no further ahead.
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Mazzard Farm holiday cottages, Devon
(@MazzardFarm) reported
@bt_uk Unsurprisingly, your colleague is trying to duck and dive around this. Unacceptable and unwise, as I WILL not drop this. BT never delivered the service so should not have claimed a monthly payment!
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Nigel Roberts
(@TheNigelroberts) reported
Well @bt_uk openreach have possibly been the worst company I’ve dealt with in years due to the misinformation given by their engineer. Promised a call back again today , #hangingonthetelephone
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Jordan
(@KernowJordan81) reported
@bt_uk So if my neighbour denies access for any reason, my services will remain broken? That's f**king useless to me isn't it? I'm paying for a service not fit for purpose and there's nothing you're doing about it. If I cancelled my payments, you'd be on me like a f**king dog on heat.