BT (British Telecom) Outage Report in Isleworth, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Isleworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Isleworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Isleworth, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Hounslow, London, Watford, Muswell Hill, City of London, Camden Town, Banstead, Purley, Woking, Islington, Fulham, Harrow and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Internet | |
| Southall |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| Watford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CALLUM HEINRICH
(@CallumHeinrich) reported
I’m sure you’ve all seen the beef now, but @bt_uk are unbelievable. Switched off our internet and landline with no communication, and have not fixed it, and even tried to charge us for “breaking contract” when they switched us off. And now are ignoring us, with no help at all.
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Luke McAleer
(@LukeMcAleer6) reported
@LewC91 @bt_uk You can’t expect men to go beyond the wall during winter you stupid wildling!
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Vasu
(@VasuSarin) reported
@bt_uk what an unacceptablely unnecessary process to make an order. Events: Last Friday: Ordered 900, no confirmation nothing. Called on Monday, they said it was stuck so had to cancel and reorder. Fine. Done. Tuesday: the confirmation I got was for the wrong installation date.
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Mandy Turner
(@stevenagemandy) reported
@bt_uk Still NOT working .....
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Sam Wicks
(@samueltwicks) reported
@bt_uk Still having issues today
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Lesley Collings
(@Purplelesley) reported
@bt_uk Changed this month from classic and lost favourite channels but thought ok get hubby sky sports. Just received letter dated dec offering 6 months half price but told can’t get offer. Bit rubbish considering a loyal customer for years 🙁
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Angela
(@AngGallacher) reported
@bt_uk Today our landline has been cancelled due to a new neighbour setting up her provider and a mix up with addresses. Leaving us without landline or broadband. My husband is 70 in bad health and we live rurally with extremely patchwork mobile service. What can you do to help?
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John Kelly
(@donegaljohnjdk) reported
@bt_uk after 40 years of landline with BT I have decided to move to another provider. Never experienced so many issues in the last month with line being cut off. No apologies and had to keep chasing and asking for refunds. BT you need to sort your customer service levels out
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Lisa
(@LisaRenshaw14) reported
BT broadband down in my area lots of homes affected, BT refuse to acknowledge there is an issue - leaving families unconnected at Christmas and with warning there may be an £85 charge - Merry Christmas BT @BTCare
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Deborah Knibbs
(@DebKnibbs) reported
@james7baker @bt_uk I had the same issue a couple of years ago! Have since moved to Sky for phone and broadband much better service