BT (British Telecom) Outage Report in Pontypool, Torfaen County Borough, Wales
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The latest reports from users having issues in Pontypool come from postal codes NP4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Abergavenny, Blackwood, Newport, Caerphilly, Pontypool and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Abergavenny |
||
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
Wi-fi | |
| Cardiff |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Walker
(@bitznpcz) reported
@MappinHT @bt_uk Thanks Jo, it's only fair! If I complain about bad services I balance it out and praise good service where possible...
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ponam
(@ponam48219298) reported
@btsport is so ****, all the english bias ****,they have an agenda against tuchel,such a positive result but soomehow they make it negative by claiming why tammy is not playing. LMFAO. ]@GaryLineker full of despise. #joecole has been **** with his narrative since change of coach
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David Gray TV
(@davidgraytv) reported
@btsport sort your stupid sound out on semi final game or I’m unsubscribing #championsleague
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Matt Heighton
(@heighton__matt) reported
Glenn Hoddle is a drab commentator, how he got excited enough to have heart trouble is beyond me #btsport
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Ryan Griffin
(@ryangriffin89) reported
This is a really petty thing but it annoys me...why do @btsport always seem to show live games on BT Sport 2, why is 1 never used?? @SkySports used to do the same PUT IT ON 1 😬😬😬😬 #REACHE #ChampionsLeague #Annoyed
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Greg Oldfield
(@gregoldfield) reported
@bt_uk I'm tired and I'm so fed up of this and other technical issues. We will wait for the contract to come to an end and find another provider. Thanks and goodnight.
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Laurence Sheppard
(@lozzasheps) reported
must be difficult for Glenn Hoddle to commentate whilst having his head so far up Tuchel's arse they may as well be conjoined twins, awful commentary once again from #btsport #RMACHE
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Paul Lucas
(@jaxster5555) reported
@btsport Your fake crowd noise for the CL Real Madrid v Chelsea game is horrible. Sort it out or better still turn it off 😩😩
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foolhandy 💛
(@foolhandy) reported
@sophiecaton1 @bt_uk Won't touch the company. Been bitten by them in the past. Typically poor service, I hope you can get it sorted.
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Poké the Lion
(@jrwi) reported
@bt_uk hello! Our broadband is down in Lancaster, LA1. Is it just us, or is there a wider fault, please? cc @marieiram