BT (British Telecom)

BT (British Telecom) Outage in Pontypool, Torfaen County Borough, Wales

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Pontypool, Wales

BT (British Telecom) Outage Chart in Pontypool, Torfaen County Borough, Wales 06/18/2021 14:35

June 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 66.83% Internet
  • Phone 11.39% Phone
  • Wi-fi 8.99% Wi-fi
  • E-mail 6.76% E-mail
  • Total Blackout 4.51% Total Blackout
  • TV 1.51% TV

BT (British Telecom) Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent outage reports and issues originated from Blackwood, Hengoed, Cardiff, Newport, Ystrad Mynach, Tredegar, Abergavenny, Cwmbran, Pontypool, Treharris, Bargoed and Caerphilly.

United KingdomBlackwood Internet
United KingdomHengoed Phone
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomYstrad Mynach Phone

BT (British Telecom) in Pontypool, Wales Comments

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BT (British Telecom) Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:
  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • NikhilSaglani Nikhil Saglani (@NikhilSaglani) reported

    @bt_uk That’s not going to help me use the internet all weekend and for us to work from home on Monday, with all due respect.

  • Bruce47407842 Bruce (@Bruce47407842) reported

    @bt_uk The only thing I hate is this awful take on a game of football. Didn't see this during the rugby. Why's that?

  • NikhilSaglani Nikhil Saglani (@NikhilSaglani) reported

    Thanks @bt_uk for getting us to switch over to you from @SkyHelpTeam only to not switch over our WiFi on the correct date. Means we’re left the entire weekend without WiFi AND can’t work from home on Monday until you ‘try’ to fix it again. So much for a better offering.

  • RowBow7 Rowan Labban (@RowBow7) reported

    Catastrophic failure of @bt_uk again. No internet for 9 days, how can a business run like this? I have emailed #philipjansen but clearly @bt_uk don't value their customers at all. I have lost money from my business, but luckily the daily £8 compensation will help. Absolute joke.

  • TheTayto Micky K 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🧡🖤🤡 (@TheTayto) reported

    @bt_uk What hate, total nonsense. I support the campaign but this is shite

  • sausagetrumpet Chris Davis (@sausagetrumpet) reported

    @bt_uk 3 weeks of saying you could connect us at a convenient time after our house move, saying you couldnt, saying you needed to enter my house while we were isolating, then not needing to enter my house a week later, finally connecting my internet. You now disconnect us! WTF!

  • ReginaJamesreg4 Regina (@ReginaJamesreg4) reported

    @bt_uk disappointed again with BT, no service for several hours in Bexleyheath, hub is blue !!!

  • jonslinn Jon Slinn ♟ (@jonslinn) reported

    Hey @Ofcom how is it that @bt_uk are aloud to use this number for their customer service : 08456006156 Charged £3.70 for a 7 min call. I see others charged £20 and £30. Absolute ripoff.

  • russy_1 russy-1 (@russy_1) reported

    @bt_uk Well I haven't signed any contract for digital service and do not think I will your letter arrived unsolicited so I won't be accepting BT digital services.

  • Milesy199 Martin Miles (@Milesy199) reported

    @bt_uk has anybody had any luck with trying to sort a IPC6023 error code the internet isn’t being much help & my BT Tv is hard wired to the modem