BT (British Telecom) outages and service status in Pontypool, Wales

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypool, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Newport, Blackwood, Ystrad Mynach, Treharris, Cwmbran, Bargoed, Pontypool, and Hengoed.

City	Problem Type	Report Time
Caerphilly	Internet	5 hours ago
Newport	Internet	1 day ago
Blackwood	Internet	1 day ago
Ystrad Mynach	Internet	3 days ago
Newport	Internet	4 days ago
Treharris	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

• 
  Tom Neville (@TNevillee) reported 1 minute ago from Trethomas, Wales

  @bt_uk Your wifi is absolutely ******* shit, thanks

• 
  Rich M (@Smilers_Coffee) reported 3 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported 3 minutes ago from Newport, Wales

  @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

• 
  Darren Little (@Npteggchaser) reported 14 minutes ago from Victoria, Wales

  @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

• 
  Shaun Porter (@srp0000) reported 23 minutes ago from Newport, Wales

  Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

• 
  Tom Neville (@TNevillee) reported 26 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  Citrus Arts UK (@CitrusArtsUK) reported 30 minutes ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  Gerald J Davies (@GerJDav) reported 38 minutes ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

• 
  Steffan McMahon (@Steffan_McMahon) reported 39 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

• 
  Rich M (@Smilers_Coffee) reported 40 minutes ago from Pontypridd, Wales

  @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

• 
  Citrus Arts UK (@CitrusArtsUK) reported 41 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Gavenny Baggie (@R_Bradley_WBA) reported 43 minutes ago from Abergavenny, Wales

  @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

• 
  Adam Lee (@AdamLee2011) reported 47 minutes ago from Newport, Wales

  Bt sport not working on virgin media 😡 #Btsport #virginmedia

• 
  Nickynackynoo (@nicnacnoopixs) reported 48 minutes ago from Trethomas, Wales

  So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

• 
  Tom Neville (@TNevillee) reported 49 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Steveo Davies (@STEVEOLUCKY7) reported 50 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

• 
  Leon Ip (@ippyfuzion) reported 51 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

• 
  Gary Hopkins (@hop_gary) reported 55 minutes ago from Rhymney, Wales

  @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 57 minutes ago from Pontnewydd, Wales

  @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 58 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trainstation Fitness (@tsfitness2) reported 3 minutes ago

  @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

• 
  Asif Rana (@HounslowParking) reported 11 minutes ago

  @bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless

• 
  Sharon Hammond (@sharonhrealceo1) reported 12 minutes ago

  BT Business strikes again. Totally unable to provide the service they promised or bill correctly. 2 years of hell at their hands. @btbusinesscare you really don’t. Broken promise after, broken promise.

• 
  Medway Highways (@MedwayHighways) reported 13 minutes ago

  Traffic Alert: Near Malmaynes Hall Farm, Malmaynes Road #Allhallows (A228). 2 way signals currently in place due to emergency @bt_uk repair works.

• 
  Clarissa Reilly (@clarescastle) reported 17 minutes ago

  Hello @btbusinesscare I’ve wasted hours of my life, and raised my blood pressure all afternoon trying to connect new Cloud Voice kit and set up an account. You’re the worst in the world. I can’t believe I’ve been stupid enough to sign up with you again. All that time and kind telephone help, and still unable to log in. If I still drank I’d be hitting the brandy.

• 
  Shelb (@acrazyoldworld) reported 17 minutes ago

  @btbusinesscare I won’t see any difference in my service for your extra 7% increase.

• 
  Scott Weller (@ScottWeller1974) reported 18 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!

• 
  🐕📚 (@jaye_lass) reported 21 minutes ago

  @bt_uk an engineer visited and said there were no issues in my property but confirmed external issues causing slow connection and frequent connection drops. Escalated to open reach. Heard nothing since and job says closed on MyBT. Will I be refunded for ongoing poor connection?

• 
  JB (@tinkjlb) reported 23 minutes ago

  @bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!

• 
  sarah louise muir (@sayra78) reported 24 minutes ago

  @btbusinesscare absolute shite!!! Been on the phone 3hrs noone can help me as YOU have made an error! Can't access the app because of your error, can't pass security because of your error!! Can't track down the new hub that was supposedly delivered 3wks ago!! Disgusting!!