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BT (British Telecom)

BT (British Telecom) outages and service status in Bargoed, Wales

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Bargoed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bargoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Bargoed, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Blackwood, Newport, Pontypridd, Caerphilly, Aberdare, Pontypool, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, and Bargoed.

CityProblem TypeReport Time
Mountain Ash Phone 2 days ago
Blackwood Internet 2 days ago
Newport Total Blackout 3 days ago
Newport Total Blackout 3 days ago
Newport Total Blackout 3 days ago
Newport Wi-fi 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bargoed, Wales

Latest outage, problems and issue reports in Bargoed and nearby locations:

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • NorthGwentBlue
    LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • ondineb
    Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • Sammy78avfc
    Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • Dai_ssrs
    Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • WPTutz
    WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • SamSmithHiggins
    Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • BigBernie4
    Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • Smilers_Coffee
    Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • Hanlccook
    Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • taffyqueen
    Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • ippyfuzion
    Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • SamSmithHiggins
    Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • TMCI73
    The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • TheExiledRobin
    The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • Cobblerja
    JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • Smilers_Coffee
    Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • cymruchris
    Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bookins01
    TakingStock (@bookins01) reported

    @bt_uk We are still getting terrible service from our Broadband. We were on the phone for almost 2 hours trying to get a solution, we were told we would receive a call. That was over 2 weeks ago. We are paying £70 pcm for a service that doesn’t work.

  • Bruscot80
    B (@Bruscot80) reported

    @Lets_getcycling @bt_uk @ManCityCouncil Theyre doing it for the cash. Theyve got to account for years and years of bad decisions. Maybe if they stopped spaffing money on vanity fountains.

  • SurfMonkeyBeer
    SurfingMonkeyBrewery (@SurfMonkeyBeer) reported

    @bt_uk recently told by by sales person that fibre to home is available in my area and the same price 29.99 as my 70mb package. Only then to be told the offer is only available for new customers. As a loyal customer this is disappointing and I would appreciate an explanation

  • spideychalamet
    teresa (@spideychalamet) reported

    @bt_uk our broadband went off at some point in the night, tried resetting twice but the hub is still flashing pink. we’re in the OL6 area, is there an issue due to the snow?

  • sam_bon
    Bonnies29 (@sam_bon) reported

    @bt_uk @ofcom @DerekSamson13 my husband has attempted to cancel his BT account through your app & chat facility. Each time he was disconnected, once we advised our intent. Please advise ASAP how to give notice as we do not wish to pay for your services longer than is necessary!

  • SketchLisa
    Lisa Harding (@SketchLisa) reported

    @bt_uk I’m busy at work. I don’t have the time to take out of my day to keep calling you. Please just do your job and fix this. Your records will show this has been an issue for months

  • Pridders22
    andy p (@Pridders22) reported

    @bt_uk brilliant. Booked a home move, but had to change the date- no problem you said and date moved. Woke up today- you’ve switched my broadband off on the date of the original move. Genius. Oh and you don’t open til 8am

  • mooramana
    Karen (@mooramana) reported

    Well anyone looking to move broadband to @bt_uk proceed with caution service down the only way to get a response is via Twitter been told 4 days to restore service & as I don’t pay an additional £7.84 pm for Halo I can’t have a 4g hub but I can add 15gb to my mobile plan for £25

  • skiptotheend
    Sarah Morpeth (@skiptotheend) reported

    @bt_uk There’s no fault - apart from BT’s stupid decision to switch off our landlines so unless you plan to reverse that decision what the point in my giving you my details ? You’ve switched the whole village over - it’s Elsdon in Northumberland !

  • no_not_him
    Andrew Murray (@no_not_him) reported

    @bt_uk Please advise what the problem is in the Croydon area, there hasn’t been any broadband for ten days now. I recently paid the quarterly bill but no phones and no wifi makes me wonder why.