BT (British Telecom)

BT (British Telecom) Outage Report in Bargoed, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bargoed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bargoed, Caerphilly County Borough, Wales 12/08/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bargoed, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pentre, Cardiff, Newport, Tonypandy, Cwmbran, Blackwood, Aberdare, Caerphilly, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth, Treharris and Abertillery.

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City Problem Type Report Time
United KingdomPentre Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomTonypandy E-mail
United KingdomCardiff Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Bargoed, Wales

Latest outage, problems and issue reports in Bargoed and nearby locations:

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • RebIrvine Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales

    @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RedLeics Iain M (@RedLeics) reported

    @bt_uk No known issues, no. Is this normal on the day it upgrades perhaps…?

  • holdtheline1977 WAKE THE HELL UP.... (@holdtheline1977) reported

    @bt_uk No! I take people for who they are and how they treat me…. Regardless of skin colour. Stop spreading division you globalist scum

  • stu_rue CUSTOMER REVIEWS (@stu_rue) reported

    @bt_uk Our data is getting used due to the broadband coming on and off as it pleases , I have 3 phones with Bt and turned my data off mine ( no dat used) spare phone and daughters data all used in less then a day due to broadband switching itself on and off? And this one rude as hell?

  • KittyCrossfire 👻🦙Kitty Crossfire🦋👻 (@KittyCrossfire) reported

    @bt_uk again having issues , all my viewers were yeeted from my stream. Not happy one bit. Started working again this week now going down again. I paid for better cos I stream and now it's making that hard. what's going on?

  • RichTWarms RTW 🏃🏼🚴🏼 🌍 (@RichTWarms) reported

    @ee @bt_uk Nearly 2022, we're all returning to more regular travel, and still too much to ask to have a constant data signal on the train line between London and St Albans? Still, could spend money on another novelty celebrity ad, eh?

  • Bensiboy Ben Jones (@Bensiboy) reported

    @BTCare Hi, any idea of when the login is going to work? I’m trying to cancel my BT Sports monthly subscription.

  • jason_auburn Jason Auburn (@jason_auburn) reported

    @bt_uk my new account doesn't seem to be linked to my email address in the bt app. It shows my old account if I click track order it errors. Could you fix this? I've sent you a DM

  • stuhumph Stu (@stuhumph) reported

    Hey @bt_uk what’s going on with my BT tv box? When it records it now misses the last couple of minutes, this is happening on multiple channels and it’s bloody annoying! Hope you can help.

  • NPowellBeddau Nick Powell (@NPowellBeddau) reported

    @bt_uk trying to cancel BT services but unable to do online , e mail or live chat, don’t want to speak to someone as I’ll get all the bull, poor customer service one of the reasons why I’m leaving

  • fshriwardhankar Fayez (@fshriwardhankar) reported

    @bt_uk I don’t have a landline number. How can I find out what it is please? I’m not able to login either