BT (British Telecom) Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Mountain Ash, Newport, Blackwood, Pontypridd, Pontyclun, Abergavenny, Pontypool, Bargoed, Tonypandy, Caerphilly, Pentre, Hengoed, Porth and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Mountain Ash |
Wi-fi | |
| Newport |
Internet | |
| Blackwood |
Internet | |
| Pontypridd |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Knill
(@IronGamerTweets) reported
@bt_uk Not to me personally as my personal connection isnt the problem as confirmed by running of tests by myself and remotely by your team. Engineers attended to the problem (a local fault) on the 1st September attended to the problem but its still not right for many.
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Bethie
(@P3achie_) reported
@bt_uk hello, my partners dad is in credit on his account and when he phoned up he was in credit and was told no money was coming out his account for a month because of this. You’ve taken even more money! Can you please help
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Gary Jorgensen
(@GaryJorgensen) reported
@bt_uk so I can’t cancel a service which is out of contact online but can take new services online. Anyway you told me to ring and every time I ring it’s a wait time of 30 minutes - this is just to make us give up.
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Chris Downey
(@chrisdowney79) reported
@Eliza BTSport we’re having the same issues earlier - very strange 🤔
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A Max Amon / AMA
(@amaneroblu) reported
@btsport your programming sucks the Milan derby started two years ago an some chick is on here talkin bout championship !
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MCRCITYZEN
(@MCRCITYZEN) reported
@jazefc @talkSPORT @btsport He still could have broken his leg
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Tom Shouts
(@TomShouts) reported
@BBCWatchdog would be great if you could investigate @bt_uk for misselling broadband high speed package to rural areas and refusing to refund customers and reverting them back to their lower cost packages. Customer service dodging tactics and long queues to speak to anyone.
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@paul.lfc
(@74pdvlfc) reported
@TaintlessRed Exactly what I thought. Worst thing ever from @btsport is the drivel mcmanannan spouts
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Leona Fitzgerald
(@leonski25_leona) reported
@bt_uk Yesterday I cancelled my contract with BT, I’m on 30 days notice, therefore still paying for another month. Today I have no access to Netflix etc. Coincidence?? I reported the issue on line and the issue will be resolved by Sept 8 apparently. This isn’t good enough.
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Roid Stewart
(@RoidStewart) reported
@sjjarrettHR @RokuUK We’ll @btsport are feeding you bollocks there. I’m watching through PS4 and exactly the same happened. Error said ‘too many session open’. Missed about 8 mins. For such an expensive product, they really aren’t very good. Terrible commentary, terrible production, just shite 💩