BT (British Telecom) Outage Report in Hengoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Cardiff, Newport, Cwmbran, Caerphilly, Ferndale, Bargoed, Pontyclun, Ynysddu, Treharris, Tredegar, Mountain Ash, Pontypool, Porth and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Total Blackout | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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markg
(@markygee6) reported
from
Cardiff, Wales
@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Max
(@Max25143798) reported
from
Newport, Wales
@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Simon Evans
(@SimonLemons47) reported
from
Cardiff, Wales
@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jc
(@johnycarr09) reported
@btsport How can justify this as Ppv il never know not one good fight on shocking , Woodley 10 yrs ago would have seriously hurt him but now a 39 yr old ex MMA fighter , Fury and Ddd not Ppv fighters and fighting poor fighters
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유한솔🇵🇸(🇾🇪)🇧🇩
(@Yoo7HS) reported
No SkySports means no game for me. I remember when BTSport first aired, after about two years. They had pretty much every game on their network. Now? It’s gone back to every channel is grabbing whatever rights they can buy. And they all charge hefty for what is just football
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Lewis Hughes
(@Toffeelewl) reported
Cheers @bt_uk no Internet when I wake on my birthday and told my wife you can send someone Wednesday. That'll be me putting my law degree and post grad diploma in legal practice to use to work out how to cancel. Disgustingly poor
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MrRoguery
(@Mr_Roguery) reported
@bt_uk While I am super grateful for the swift repair in my local area, the service status page needs to seriously be looked at, being told random times with no reason as to what the fault is hugely frustrating. Just letting me know what is going on would feel nice.
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clare lees
(@clecky1) reported
@DaveThePepper @bt_uk .. plus the hassle of changing everything! Thanks for taking an interest. I just think if I pay BT almost £100 a year there should be support!
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Mark The Duke
(@theduke79) reported
@DAZNBoxing @BTSportBoxing Last night’s show was awful ‘entertainment’ and awful value. Won’t be renewing my BTsport sub if this dross continues.
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🌸Topazzz🌸
(@topazisere) reported
Once again, amazing customer service from @SkyUK - been trying to live chat since 10am, and constantly busy. Quick enough to take your money, but not deal with issues. Have no service on anything and you won’t do sod all about it. Time to move to @VirginMedia_TV or @bt_uk
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Lyndsey Hunt
(@LyndseyAHunt) reported
@bt_uk Yes we have, and engineers have been out. It is the old infrastructure which is the problem. Old wires coming from a box 5 miles away serving too many houses in too many villages. As I said, the infrastructure needs updating but no doubt us in the small villages will be the last
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Lyndsey Hunt
(@LyndseyAHunt) reported
@bt_uk Speeds wouldn't support it. You need to update your infrastructure. It is not for for purpose. It's ridiculous that in 21st century Britain we can't access Internet in our home. BT are just robbing us of £50 a month!
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Lo
(@LoDunn_) reported
@bt_uk Can someone help re my boxes being unable to connect to the internet? Been like this for a few days now and my internet is working perfectly. I've tried everything your guides recommend and still not working.