BT (British Telecom)

BT (British Telecom) Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/14/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Mountain Ash, Newport, Blackwood, Pontypridd, Pontyclun, Abergavenny, Pontypool, Bargoed, Tonypandy, Caerphilly, Pentre, Hengoed, Porth and Cwmbran.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomMountain Ash Wi-fi
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomPontypridd Internet
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IronGamerTweets Charlie Knill (@IronGamerTweets) reported

    @bt_uk Not to me personally as my personal connection isnt the problem as confirmed by running of tests by myself and remotely by your team. Engineers attended to the problem (a local fault) on the 1st September attended to the problem but its still not right for many.

  • P3achie_ Bethie (@P3achie_) reported

    @bt_uk hello, my partners dad is in credit on his account and when he phoned up he was in credit and was told no money was coming out his account for a month because of this. You’ve taken even more money! Can you please help

  • GaryJorgensen Gary Jorgensen (@GaryJorgensen) reported

    @bt_uk so I can’t cancel a service which is out of contact online but can take new services online. Anyway you told me to ring and every time I ring it’s a wait time of 30 minutes - this is just to make us give up.

  • chrisdowney79 Chris Downey (@chrisdowney79) reported

    @Eliza BTSport we’re having the same issues earlier - very strange 🤔

  • amaneroblu A Max Amon / AMA (@amaneroblu) reported

    @btsport your programming sucks the Milan derby started two years ago an some chick is on here talkin bout championship !

  • MCRCITYZEN MCRCITYZEN (@MCRCITYZEN) reported

    @jazefc @talkSPORT @btsport He still could have broken his leg

  • TomShouts Tom Shouts (@TomShouts) reported

    @BBCWatchdog would be great if you could investigate @bt_uk for misselling broadband high speed package to rural areas and refusing to refund customers and reverting them back to their lower cost packages. Customer service dodging tactics and long queues to speak to anyone.

  • 74pdvlfc @paul.lfc (@74pdvlfc) reported

    @TaintlessRed Exactly what I thought. Worst thing ever from @btsport is the drivel mcmanannan spouts

  • leonski25_leona Leona Fitzgerald (@leonski25_leona) reported

    @bt_uk Yesterday I cancelled my contract with BT, I’m on 30 days notice, therefore still paying for another month. Today I have no access to Netflix etc. Coincidence?? I reported the issue on line and the issue will be resolved by Sept 8 apparently. This isn’t good enough.

  • RoidStewart Roid Stewart (@RoidStewart) reported

    @sjjarrettHR @RokuUK We’ll @btsport are feeding you bollocks there. I’m watching through PS4 and exactly the same happened. Error said ‘too many session open’. Missed about 8 mins. For such an expensive product, they really aren’t very good. Terrible commentary, terrible production, just shite 💩