Is BT (British Telecom) having an outage in Caerphilly, Wales?

@btbusinesscare @BTCare We've had 3 engineers out since Friday to fix faults at the exchange but there is still an issue with the internet which BT are refusing to acknowledge

@BTCare @btbusinesscare We have been talking to bt for the past 5 days and they DON'T care. No concern for a long term loyal customer at all. All they want to do is charge us for a new router or a dongle!

@CiaranM88x @btsport So agree. I’ve turned it to mute. Bad enough watching let alone listening to them.

@BTCare But then I get this! 3 people hung up on me in a row, before the 4th call resulted in me speaking to someone. Your ‘service’ is by far and away the most disgraceful I have ever had the ordeal of experiencing.

@btsport commentators shut ******** up about Pep and comment on the ******* game...

@BTCare Broadband down again, second time this week. Tried using correct online process’ to raise another fault but website taking me around in circles.

@btsport Hi, I'm trying to watch a program on BT Sport 3HD & there's all this football rubbish down the left hand side & across the bottom of the screen...can you please tell me how to get rid of it all please?

137 loses for a professional boxer... wtf? #btsport #boxing

@BTCare is your website down? Trying to place an order and it keeps saying there’s a technical issue after all my details are entered!

@DD_B18 @btsport Yeah, the latter half of that article is key. They ended up diverting money that should have been used to improve the network to cover their increasing outlay, they've sacked the CEO of BT, largely down to this too.

@DD_B18 @btsport The thing with BT sport was, it never had a remit to make money. It was always about broadband retention & new broadband customers. That hasn't happened, so shareholders are now unhappy & this is part of the fallout.

@BTCare a bit of rain and all my terrestrial and Freeview channels are down, time to leave this doggy British Empire telecommunications company one thinks

@BTCare Had this text is it genuine? Hi, BT Here. Good news! We're improving our network so you can enjoy faster speeds at no extra cost. No engineering visit required, but we will need to disconnect your line for upto 2hrs around 08:30 on 19-JUL-18. Please reboot your hub after

@BTCare My home hub 6 is naffed!! It wont connect to several devices in the house, ive tried resetting, on off, settings with everything, nothing works! Range is extremely poor, wont go to the kitchen anymore either! Replace it please!!!

@BTCare Yes Lizzie and i have begged them to send my by e-mail and they have refused, when I have asked for estimated time they said will be any time up to end of August. Is this the way to treat a customer that has been with you for 50 Years. I think not!!

I notice that @BTCare has seemed to be closed down, further evidence that @BTGroup does not care and are not interested in communicating with customers.

@bt_uk @BTCare @MoneyTelegraph my elderly disabled parents have been BT customers for 40 years. They have had no broadband now for 28 days. The fix date just keeps getting changed. Not being told anything. Please help !!!

@SpeedwayGB @TheQuirkmeister @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum @TheTalkingThumb @suziperry @scottjfield @scottnicholls78 Time to improve the awful BSPA website then.

@BTCare having upgraded our broadband to unlimited the service has been atrocious! Does unlimited mean throttled service.... and I’m not turning it all off and back on again! 🤔

Ridiculous service from @BTCare and @OpenreachHelp - moving house on Friday and expecting engineer to come round and connect us so called to check when we are being cut off and told nothing happening for 2-3 weeks!!!

@BTCare just been cut off from call to booking services to follow up a complaint and query bill. No call back! Please can someone help resolve this

@BTCare absolutely disgusted with your customer service. We called to renew, which was fine, but were forced to take a BT Home Hub 6 and pay for its delivery. We have out own equipment which is more reliable. Absolute disgrace.

@BTCare I come home to find my WiFi down again after I was reassured it would be working. This is an absolute joke at this point.

@bt_uk @BTCare are the worst..the only consistency you provide is taking your direct debits out on time;even when you do no provide the customer with what was sold/bought. #embarrasing @WhichUK @BBCWatchdog

@SpeedwayGB @SpeedwayGP @btsport @TheQuirkmeister @nigelpearson @Kelvin_Tatum @TheTalkingThumb @suziperry @scottjfield @scottnicholls78 Website needs sorting guys ... sort it awful format — look at SGP for guidence and USE twitter to pump out self promotion not JUST with followers but new people

@BTCare Raised last night. Ref 181113-003362. It's not working again tonight.