BT (British Telecom) outages and service status in Caerphilly, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 6, 4:17 PM GMT+1.
- Internet (63%)
- Phone (25%)
- Wi-fi (13%)
The latest reports from users having issues in Caerphilly come from postal codes CF83 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Cardiff, Blackwood, Newport, Pontypridd, Caerphilly, Aberdare, Pontypool, Hengoed, Tonypandy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash
|
Phone | 3 days ago |
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Cardiff
|
Internet | 3 days ago |
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Blackwood
|
Internet | 3 days ago |
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Cardiff
|
3 days ago | |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Desta Omar (@desta_omar) reported from Cardiff, Wales6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Janine Bates (@JanineBates) reported from Cardiff, Wales@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Chris Murphy (@murfilicious) reported from Cardiff, Wales@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Hadley 🏴🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Nick Speed (@speedupdating) reported from Cardiff, Wales@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Darren Little (@Npteggchaser) reported from Victoria, Wales@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Adam Lee (@AdamLee2011) reported from Newport, WalesBt sport not working on virgin media 😡 #Btsport #virginmedia
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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Mike Houghton (@MHswans) reported from Cardiff, WalesHey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Martz (@martzreed1975) reported from Cardiff, Wales@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Dave Bowden (@DaveBStDW) reported from Cardiff, Wales@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Dutton (@PeterDutton81) reported@bt_uk Internet is down in Hastings TN37 (again). It has been very slow and glitchy for a while now, which doesn't make working from home any easier. Any idea when it will be fixed?
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Matthew Wellings (@WellingsMatt) reportedLooks like telephone scammers are using information @bt_uk are openly leaking about their customers to convince those customers that they work for @bt_uk. They use the "Forgotten your login details?" page to get information about the customer's email address.
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Melanie Farmer (@melaniefarmer84) reportedUpdate in the @btbusinesscare saga…firstly our broadband is back! However, despite an open complaint now running for THREE WEEKS we have still not received a telephone call from a manager, despite regular assurances we will get one. The compensation offer is also a joke!!
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Alex Tidey (@Tidey_) reported@STEM_Orkney @bt_uk @alanabanana116 The issue is their server is down so anything you do to the app won't make a difference. I rang the helpdesk and they said it would be fixed today so fingers crossed it is.
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S4884S (@Sabbas0000) reported@bt_uk No unfortunately, there is no know. Service outage, however, all the SIM cards on my account are having the same problem, calls cutting off after a few seconds of being connected, data going slow and unable to connect.
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Davide T 🇮🇹 (@SCDave86) reported@TamzinSwann @bt_uk Oh no, you went with BT. Good luck. Left them specifically because of their customer service, or lack thereof.
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ʙᴇɴ ᴄᴏᴛᴛᴇяɪʟʟ 💙 (@bolehillbilly) reported@SusanEveWhite @BTCare Check the “helpful” links they sent. 1) is obvious and why I asked them for help 2) is a link back to my tweet!
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Samantha Wood (@enidwager) reported@bt_uk absolutely awful service for a new customer stay connected guarantee just a lie. Two hours on the phone and still no closer.
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Benjamin Marsh (@marshyboy91) reported@drl @bt_uk Beware they’ll have you paying £20 a month more than new customers if you’re lucky enough to get a working service. Mines been off since an engineer came to upgrade me at 8am yesterday morning. Support is horrendous to get hold of
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Laura Patrick (@Lauranice544) reported@NLIgbinedion @bt_uk I had a similar hack/hacked problem with my account until Hackwizards1 on Instagram helped me recovered my account