BT (British Telecom) outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cardiff, Treharris, Blackwood, Pontypridd, Caerphilly, Ystrad Mynach, Mountain Ash, Cwmbran, Bargoed, Aberdare, Pontypool, Hengoed, Tonypandy, and Merthyr Tydfil.

City	Problem Type	Report Time
Newport	Internet	2 hours ago
Cardiff	Total Blackout	17 hours ago
Cardiff	Internet	3 days ago
Cardiff	E-mail	3 days ago
Cardiff	Wi-fi	3 days ago
Treharris	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Citrus Arts UK (@CitrusArtsUK) reported 1 minute ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  Steffan McMahon (@Steffan_McMahon) reported 14 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

• 
  Ondine (@ondineb) reported 20 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  Christian Nehls (@NYR_Jugs88) reported 20 minutes ago from Dinas Powys, Wales

  Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

• 
  Citrus Arts UK (@CitrusArtsUK) reported 21 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Dai Williams (@Dai_ssrs) reported 25 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  LeftofCentre (@NorthGwentBlue) reported 27 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  Desta Omar (@desta_omar) reported 33 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 34 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  Nick Speed (@speedupdating) reported 36 minutes ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

• 
  Nickynackynoo (@nicnacnoopixs) reported 36 minutes ago from Trethomas, Wales

  So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 38 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  Rob S Photography (@photographyrsp) reported 38 minutes ago from Porth, Wales

  @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

• 
  anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported 39 minutes ago from Grangetown Community, Wales

  @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 47 minutes ago from Pontnewydd, Wales

  @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

• 
  OzUrfa (@OzUrfaCardiff) reported 49 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 49 minutes ago from Newbridge, Wales

  @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

• 
  Jack Rickus (@4rickus4) reported 53 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Ondine (@ondineb) reported 59 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

• 
  Tom Neville (@TNevillee) reported 60 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwain Driver (@TrainDriver1982) reported 1 minute ago

  @bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT

• 
  SGreen (@sigreen78) reported 4 minutes ago

  @bt_uk @cakey12 I have the same issue with the BT app is useless always kicking me out and I have to redo password, pin etc

• 
  Bee@Tricy (@BeeTricy1) reported 7 minutes ago

  @bt_uk BT customer here! Issues with the new 900 Fast Broadband! Phoned today,Customer Assistant said it will phone me back but NO chance to get in touch!

• 
  Scott Weller (@ScottWeller1974) reported 10 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for

• 
  Zentara IT (@Zentarait) reported 12 minutes ago

  @btbusinesscare Hi have you guys fixed the issue the web ex portal error? There is an unknown error causing a problem. this was the start of the error but to be told by support im making it up is a joke even with images of it.

• 
  bakerbird  (@cakey12) reported 15 minutes ago

  @bt_uk been trying for 3 days now see my bill. Please don’t tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available ……. All I get is 3 dancing dots !!!!!

• 
  Jon Chadwick (@JonD_Chadwick) reported 17 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  Adam Darke (@adarkelimited) reported 20 minutes ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

• 
  Rachel (@rachelleese84) reported 21 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  Openreach (@WeAreOpenreach) reported 24 minutes ago

  @BillSco747 @KeoghsLaw @bt_uk Hi Bill, I am really sorry to hear that damage has been caused to your property. Whilst this is never our intention, I understand accidents to happen. All of our damage claims are dealt with by Keoghs. We cannot see the status of a damage claim here. You can email them at (1/2)