BT (British Telecom) Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypool, Cwmbran, Newport, Cardiff, Pontypridd, Porth, Caerphilly, Tonypandy, Aberdare, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Pontyclun and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Total Blackout | |
| Cwmbran |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cwmbran |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Annette Pritchard
(@touristory) reported
from
Barry, Wales
With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bud Wilkinson
(@budleewilkinson) reported
@bt_uk Still not working?… can’t use my account.
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Jamie Ruthven
(@JamieRuthven) reported
@btsport paying £25 a month to watch sport which you can't because it refuses to let you log in... If you don't allow me to log in on the next attempt I will be expecting a full refund... #PoorService hopefully sport will be available on a competent network in the future
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Cyril Matvech
(@Cyril_Matvech) reported
@bt_uk Thank you Claire C. The local engineer seeing the poor internet suggested rewiring inside the house at our expense, moved the modem upstairs and Ethernet cables the TV. Then he replaced the Twisted copper pair from the pole to master socket. It got worse. Will DM you in gratitude
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Kojo Carl ⒸⓈⓆⓊⒶⓇⒺⒹ
(@c_sqrdd) reported
@bt_uk lol but this isn’t resolved… doesn’t seem like you guys understand the issue.
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Emma Al-Ausi
(@emma_coldwell) reported
@bt_uk Intermittent fault since we moved in. 10 engineers in last few weeks. No broadband connection at all right now. On call to BT for 1hr40 refusing to send mini hob because I am not HALO yet paying for a broadband we don’t receive. Service won’t be restored until 20th.
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Louise Everett
(@Leverett7) reported
@bt_uk still waiting for you to fix my broadband. Told to expect a call today but nothing! messages ignored on messenger. Not good enough!
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Gary Cook
(@GaryCook17) reported
1/2 @btsport @EE can you please sort out your customer service I signed my new contract with bt sport as smart benefit and after more than a month I am still waiting for my I'd to be verified. Not good enough. Keep being promised some one will call me back to resolve in 48 hour
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Ollie Watts
(@OllieWatts96) reported
@bt_uk I purchased a sports month pass yesterday after a long break and set to now miss a second night of Champions League all because your password reset isn’t sending the pins/link to do so - so I can’t get in. Absolutely ridiculous that it’s taking this long to fix…..
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Gareth Edwards
(@doctor_gedwards) reported
Ah, the joy of being stuck between @bt_uk and @OpenreachHelp with neither party doing anything to help other than blaming the other.
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..
(@m08518852) reported
@bt_uk is your Internet down ?