BT (British Telecom) outages and service status in Caerphilly, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Caerphilly, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 12, 9:52 AM GMT+1.
- Internet (59%)
- Wi-fi (18%)
- Total Blackout (12%)
- Phone (12%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Cardiff, Newport, Pontypridd, Pontypool, Aberdare, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Internet | 14 hours ago |
|
Cardiff
|
Internet | 3 days ago |
|
Newport
|
Total Blackout | 4 days ago |
|
Pontypridd
|
Internet | 4 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
Internet | 6 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
-
Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
-
Gavin (@GhGriff27) reported from Cardiff, Wales@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
-
Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
-
Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
-
Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
-
Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
-
Dave Bowden (@DaveBStDW) reported from Cardiff, Wales@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
-
Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
-
Martz (@martzreed1975) reported from Cardiff, Wales@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
-
Shaun Porter (@srp0000) reported from Newport, WalesPremiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.
-
NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
-
Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
-
Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
-
Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
-
Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
-
Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
-
Nick Speed (@speedupdating) reported from Cardiff, Wales@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
-
Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
-
Rob S Photography (@photographyrsp) reported from Porth, WalesDear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!
-
The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
John (@palacejohn) reported@bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.
-
alex (@Alex_CK2) reported@BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.
-
Titch (@XxTitch92xX) reported@BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.
-
Shoshanah Cohen (@sc2987) reported@bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).
-
James (@sausagenmash) reported@leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.
-
mungo's mouthpiece (@MungoMouthpiece) reported@bt_uk Never mind my 'feelings', what about the threats & illegality? 'Reaching out' to a team that can only parrot the official narrative won't help. It's the ones at the top that need to have their dictatorial mentality reined in. I reiterate; it's ILLEGAL!
-
Chris Dawson (@ChrisCharlesD1) reported@bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the
-
Lou Skunt (@Bubbler_Ranx) reported@bt_uk I've been on the fuckarse internet for 30 bludclart years. I don't need my ******* hand held. This **** is not important.
-
Loftus Rogue (@LoftusRogue) reportedMoved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.
-
Elton Murphy (@eltonmurphy) reported@btbusinesscare @Starlink 5 days later and this might be fixed by Wednesday. We’re a business and we pay for a business service. Your lack of service, communication and even a temporary solution is pathetic. The best you’ve come up with is “use a 4G dongle”. Imagine running YOUR company through a dongle!