BT (British Telecom) Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Cardiff, Newport, Ferndale, Treharris, Blackwood, Pontyclun, Caerphilly, Pentre, Tonypandy, Cwmbran, Aberdare, Barry, Newbridge and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Ferndale |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Annette Pritchard
(@touristory) reported
from
Barry, Wales
With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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John Rose
(@Thezimbabwean1) reported
from
Llantwit Major, Wales
@dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@smart4ease) reported
@bt_uk So your call centre is only open when It’s night where I am! This is BULLSHIT!! I’ll cancel the DD and if any DDs have come out I will ask the bank to reclaim them on my behalf
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Paul
(@smart4ease) reported
@bt_uk APOLOGISE!!!!!! What is the SOLUTION I CANT CALL YOUR CALL CENTRE give me a solution please
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🐝tracey snelling 🐝
(@traceyk9) reported
@bt_uk we have full fibre broadband and digital phone with you on Tuesday it went down.I reported it & was told as part of the stay connected guarantee a mini hub was being sent out & would be here Wednesday. It never arrived.We were without connection for nearly 24hrs
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk On Tuesday I spoke with Teri Ann Howard and felt as I was getting somewhere unfortunately I have had no response from Ms Howard or a member of her team since then, possibly Ms Howard has been dismissed for showing a level of competence that shows the rest of you in a poor light
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Chris Floyd
(@chrisfloyduk) reported
@bt_uk I have been trying to get broadband connected at my flat in NW10 since March. There have been 3 separate orders now - each time it’s cancelled and we start again. Each time an engineer is supposed to come but never does. I’m at a loss as to why. Can anyone help?
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Paul
(@smart4ease) reported
@bt_uk Royal Mail still can’t deliver my router service been up and running since 1st august how do I cancel and get my money back… @RoyalMailHelp are absolutely **** on redelivery. I’ve paid £39 for your BT Wi-Fi hotspot too because of this!
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northumbrian_
(@northumbrian_) reported
I am absolutely disgusted with @bt_uk and @btsport My father died just over three weeks ago and when my Mam rang up to cancel the BT sport subscription they said there is a £359 cancellation fee. She is now down to one pension, money is tight. #btsport #disgusted
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk If you decide you DO want to help then please arrange a phone call from someone with the authority to resolve problems, otherwise I willgo through the CEO route, your choice
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Gwillym Watkins 🇹🇹
(@GwillWatkins) reported
@WeAreOpenreach why have I been quoted £32,000 to install full fibre to our house?? Absolute bonkers… and no correspondence when this survey was done, or how this cost was calculated. Just a call from @bt_uk to ask if I want to proceed or cancel@our order. What happens now?