BT (British Telecom) Outage Report in Caerphilly, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Cardiff, Newport, Bargoed, Mountain Ash, Pontyclun, Ferndale, Treharris, Pontypool, Cwmbran, Porth, Tonypandy, Aberdare and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Newport |
Total Blackout | |
| Bargoed |
Internet | |
| Mountain Ash |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
-
Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
-
Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
-
Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
-
Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
-
Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
-
John Rose
(@Thezimbabwean1) reported
from
Llantwit Major, Wales
@dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
-
Peter N
(@gooner1947) reported
from
Blackwood, Wales
@bt_uk Send me the £20! Mine has been awful lately. So so slow!
-
Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
-
Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
-
Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
-
Annette Pritchard
(@touristory) reported
from
Barry, Wales
With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
-
Christian Nehls
(@NYR_Jugs88) reported
from
Dinas Powys, Wales
Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
-
markg
(@markygee6) reported
from
Cardiff, Wales
@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
-
Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Musicography
(@musicography) reported
@vhixy @SkyHelpTeam Exact same issue with me. Also in York but I’m a @bt_uk customer. They are sending an engineer on Friday but seems odd that others in York are having same problem today.
-
Selena Thorneycroft
(@SelenaThorneyc1) reported
@bt_uk Hi, we have an engineer booked for Tuesday but our fault is more than “slow broadband” as the email states. Our entire junction box has fallen apart and the wires are corroded. How can we report this damage before our appointment as we’re without phone and internet!
-
Matthew
(@clunyastley) reported
@bt_uk Ok so my issue is there is an outstanding problem with my intranet caused by a failure in your infrastructure that has taken two months so far to solve. The solution you have given is a mobile hub which does not deliver the bandwidth.
-
Robert Dammers
(@robertdammers) reported
@bt_uk 12 days without landline. 12 days of poor (fallback) broadband. No-one is actively managing fault VOL053-3115438404998. 7 days since call centre supervisor Raju promised to take ownership of the fault and associated official complaint. Shame on you all.
-
Hell in a Handcart
(@karencdrury) reported
@btbusinesscare @BTBusiness - jeez - we want to BUY something from you, but the website is down and we can’t log on to our account to add something that has a discount that ends in 4 hours. Suggestions?
-
Jamie
(@jamess796) reported
@MarkSeefeel @bt_uk I am having the same problem, got the top Internet and it is a joke
-
JW 🇬🇧
(@littlemissj74) reported
@bt_uk I live in a bad signal area for broadband & mobile phone. So you are now leaving me without a working landline meaning I could not contact anybody in an emergency. What an absolutely awful idea to change over. You are making life more difficult for many customers 🤬
-
Matthew
(@clunyastley) reported
@bt_uk I have lost count of the number of times we have chased it up. The customer service and resolution are awful.
-
JW 🇬🇧
(@littlemissj74) reported
@bt_uk If my internet is down, I will have no way of calling anybody. My mobile phone signal is awful here. Digital voice is an appalling idea. I also have had no free phone or adaptor
-
beth
(@finelinebeth) reported
@bt_uk is there a broadband outage in the manchester M14 area?