BT (British Telecom) Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (62%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Cardiff, Blackwood, Newport, Pontypridd, Caerphilly, Aberdare, Pontypool, Hengoed, Tonypandy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash
|
Phone | 1 day ago |
|
Cardiff
|
Internet | 1 day ago |
|
Blackwood
|
Internet | 1 day ago |
|
Cardiff
|
1 day ago | |
|
Cardiff
|
Internet | 1 day ago |
|
Cardiff
|
Internet | 2 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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MissESilcox (@MissESilcox) reported from Cardiff, WalesThe ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk How about you just provide the service we’re paying for…
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Rob S Photography (@photographyrsp) reported from Porth, WalesDear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!
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Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk is there an issue with full fibre broadband in the south wales area?
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Rob S Photography (@photographyrsp) reported from Porth, Wales@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, WalesI had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Gavin Allen (@Gavinallen) reported from Cardiff, Wales@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Hilary Hendy🏴 (@hilaryhendy) reported from Aberdare, WalesReally great service from @bt_uk today. Don't want to tweet only when it's negative.
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Jai Sullivan (@jaisullivan) reported from Cardiff, Wales@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Wilmott (@GarethWilmott) reportedAnyone else having terrible picture quality watching the game on @btsport atm? Hard to watch the quality is that poor and blurry around the players?
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The Simulation (@Simulation0000) reported@btsport Can you remove Lucy. Failed experient used at the euro. She's annoying, can't stop speaking and tries to impress. Not working. Switched to other euro channels like most others have who can
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ChillVillan 🦁 (@TheChillVillan) reported@SkySports what's the point in having the broadcasting rights to the @Bundesliga_EN if you're not going to show the games? Last season @btsport showed every Bundesliga game. Far superior service
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so (@clouhg99) reported@bt_uk Down the line the other tv will have trouble logging and then i will have to change the password again.
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Michael Green 💙 (@Michael1Green) reported@bt_uk BT Customer Service do you actually exist?!?!? Engineer booked for this morning, 10-12, total no show… now waiting for an agent to pickup for over 30mins to find out why…. #customerservice
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Mark Fletcher (@MarkFletch117) reported@CharlieFitzh @SkySports Count yourselves lucky, @btsport has Lucy Ward on, she knows her stuff but never stops talking. The days of summarisers who spoke occasionally is long gone. I preferred Brian Moore with an odd comment from Big Ron or Keegan.
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Ryan (@Ryan55883442) reported@btsport @Davidsgoldblatt Fix your ps5 app
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MJ (@BHXHammer) reported@bt_uk hi, my BT broadband has been going on and off constantly for an hour now. Could you check to see if there is a local issue? Thanks.
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Hannah (@hann17pat17) reported@btsport been trying to buy monthly pass to watch for over a week. Online link goes to a page saying you cannot currently provide this service, try to call just get left on hold. missing another game. What do I need to do to get pass?
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Michael Green 💙 (@Michael1Green) reported@bt_uk BT Customer Service, do you exist?!?! Engineer booked 10-12, no show, and now waiting for an agent to pickup for over 30mins?!?!