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BT (British Telecom)

BT (British Telecom) outages and service status in Caerphilly, Wales

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Caerphilly, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 4, 8:10 AM GMT+1.
  • 50% Internet (50%)
  • 19% Wi-fi (19%)
  • 13% Total Blackout (13%)
  • 13% Phone (13%)
  • 6% E-mail (6%)

The latest reports from users having issues in Caerphilly come from postal codes CF83 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Cardiff, Caerphilly, Abertillery, Hengoed, Blackwood, Newport, Pontypridd, Pontypool, and Aberdare.

CityProblem TypeReport Time
Tonypandy Internet 12 hours ago
Cardiff E-mail 3 days ago
Caerphilly Internet 4 days ago
Abertillery Wi-fi 12 days ago
Tonypandy Wi-fi 17 days ago
Caerphilly Phone 22 days ago

Nearby cities with recent reports

Tonypandy

1 recent signals

12 hours ago
Cardiff

1 recent signals

3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • WPTutz
    WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • AndrewHazard
    Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • ryanprice1927
    Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • lowri_anne
    lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • lowri_anne
    lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • SamSmithHiggins
    Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • RebIrvine
    Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales

    @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • CitrusArtsUK
    Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • Mr_Mallett666
    🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • desta_omar
    Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • MissESilcox
    MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • jaisullivan
    Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • photographyrsp
    Rob S Photography (@photographyrsp) reported from Porth, Wales

    @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

  • crfc1876
    Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KHC99d
    heebee (@KHC99d) reported

    @bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling

  • TheWizYouTube
    The Wiz (@TheWizYouTube) reported

    @MadMonkeyGroup Crappy BT INTERNET!! @bt_uk full fibre is worse than the previous cheaper package we were on! £48.99 for nothing!! Called them, still bad... Probably best to look elsewhere where and cancel BT soon as possible!!

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

  • Emmaelf
    Emma elf (@Emmaelf) reported

    @bt_uk Text service just about faults, I want to make a complaint now

  • Walesguy2
    Mark (@Walesguy2) reported

    @RSh234 @bt_uk @bt_uk are shockingly bad.

  • scotslassnow
    Maggie Moo. Hold the line. (@scotslassnow) reported

    @bt_uk your bot has asked me the same thing SEVEN times. Asks me to text ASSIST, which I do, and still repeats the same message. HELP!!!

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk @MoneySavingExp @MartinSLewis Hey, I tell a lie. She received a cable by post that arrived the day before people came to wreck one of her utilities. Where is the recompense? Where? Where is the thought in the process that stops this from being a long-winded problem for people again and again.

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

  • akrxm94
    Akram🇵🇸 (@akrxm94) reported

    Why do BT/TNT Sports make it so hard on their website to cancel your subscriptions? So unclear and they only give a telephone number to call, and I call twice to get cut off both times after 10 minutes. Make it easier for customers to cancel subscriptions! @bt_uk @tntsports

  • dannnehhh
    dannnehhh (@dannnehhh) reported

    Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?