BT (British Telecom) outages and service status in Caerphilly, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 19, 12:43 AM GMT+1.
- Internet (35%)
- Wi-fi (24%)
- Phone (24%)
- Total Blackout (18%)
The latest reports from users having issues in Caerphilly come from postal codes CF83 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Caerphilly, Hengoed, Cardiff, Blackwood, Newport, Pontypridd, Pontypool, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy
|
Wi-fi | 4 days ago |
|
Caerphilly
|
Phone | 9 days ago |
|
Hengoed
|
Phone | 9 days ago |
|
Cardiff
|
Total Blackout | 9 days ago |
|
Blackwood
|
Internet | 10 days ago |
|
Cardiff
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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James Moss (@UKEmpLawyer) reported from Allt-yr-Yn, Wales@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk is there an issue with full fibre broadband in the south wales area?
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Giggsy (@DjGiggsy) reported from Cardiff, WalesWhy is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, WalesUncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, WalesLet’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Rob S Photography (@photographyrsp) reported from Porth, Wales@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Gavin Allen (@Gavinallen) reported from Cardiff, Wales@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Rob S Photography (@photographyrsp) reported from Porth, WalesDear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!
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markg (@markygee6) reported from Cardiff, Wales@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cribby Youngs (@CribbyYoungs) reported@bt_uk Would it be courteous to advise a customer & resident of planned work installation outside of home......? No letters or planning leaflet in area..
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northern monkey (@StephenR27465) reported@bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.
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TobyBailey - will follow back (@bailey_toby) reported@Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!
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andy carson (@andy_carson101) reported@eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix
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GerryC🏇🏾 (@Epsom1780) reported@Daddymerlin @bt_uk @FLOWJamaica I’m so sorry! That’s horrible! Hope you’re not paying for anything
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk Into day 9 now of no internet and no news after damage to cables on site here in Church Crookham! Our service providers give us no updates! When can we at least hear some updates! This is just getting extremely silly! We now think Openreach don’t know how to fix it! 😑
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Will (@Willtheman15) reported@bt_uk your home hub for us went down at 10pm still down, down detector shows an outage yet literally no communication All the support pages are also saying down for maintenance, what is going on
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Angela Cummins (@Angela_Cummins) reportedMy elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk
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Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported@bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.
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Gillian Smith (@GillianSmith16) reported@bt_uk @btcmateus The internet is down in CR8.