BT (British Telecom) Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Newport, Aberdare, Cardiff, Caerphilly, Ferndale, Pontypridd, Merthyr Tydfil, Pontypool, Barry, Blackwood, Cwmbran, Penarth and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Newport |
Internet | |
| Aberdare |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Horan
(@Digital_Peanut) reported
Why does @bt_uk think its acceptable to ignore their support lines for business lines and send you to a whatsapp chat instead? Facebook privacy issues aside, fobbing people off to a third party platform like that is a disgrace
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SamNation Festival
(@samhoulden) reported
@bt_uk Help - our wifi has just completely died out of nowhere. I’ve restarted it, etc. NOTHING. Can someone come back to me urgently.
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Inter Sol
(@InterSol32) reported
@bt_uk Hi BT the issue is with BT. When I used any other Internet provider I can access @hushmail it is only when using #BT that the application #TimesOut..@hushmail have already set out the issue is solely #BT
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Stewart
(@stewart_waddell) reported
@SimonMiller52 @CharJackson91 @BTCare I had the same, yes it’s a joke, also the engineer leaned on my wall and marked the paintwork with black crap all over it. You will be wiser to just pop two screws into the panel yourself than the massive drama of getting them back in for that, booking them is a stress in itself
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Neil Lomax 📻🎧🎤
(@neilmlomax) reported
@bt_uk Cancelled again !!! Third time !! No explanation. Expensive ads on how wonderful your broadband is and yet .. no connection. A very bad start BT , wife is a key worker and needs reliable WiFi ! Expecting a large amount of money off fur this . #BT
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Neil Lomax 📻🎧🎤
(@neilmlomax) reported
@carljcj @bt_uk You as well Carl, we’ve just moved to BT , router received, no service yet , one week later and THREE date cancellations . Still no broadband . Someone tell me how much money they invested in those glossy ads about brilliant BT broadband 🤔
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Tony Cannon
(@KingsBishop2) reported
The scammers are out in force today - two calls to my mobile, the first telling me that my account has been compromised and the second that my mobile service is about to be disconnected. Both numbers reported for what it is worth. Better filters needed @bt_uk
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Sean Redmond
(@seanfromtheband) reported
@bt_uk just had a look, even the top one id chew through that data in just over a week, looking for more of a pay as you go solution as its just for a month as i have a big 4G router with sim slot i can put the sim into etc :)
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Neil Lomax 📻🎧🎤
(@neilmlomax) reported
@bt_uk We’ve been told nothing !! Just a standard‘we’ve got to change some dates’ generic email . A very shoddy start BT, I’m just flabbergasted after the problems I’ve had with previous broadband provider. What is going on ?
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Arnie Kreho
(@Krepoldinho) reported
@bt_uk Hi - sorry haven’t been on Twitter. The issue was fixed, it was a cabling problem. Have moved the router to another part of the flat. Thanks