BT (British Telecom) outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Treharris, Blackwood, Pontypridd, Caerphilly, Newport, Ystrad Mynach, Mountain Ash, Cwmbran, Bargoed, Aberdare, Pontypool, Hengoed, Tonypandy, and Merthyr Tydfil.

City	Problem Type	Report Time
Cardiff	Internet	18 hours ago
Cardiff	E-mail	19 hours ago
Cardiff	Wi-fi	19 hours ago
Treharris	Internet	2 days ago
Treharris	Internet	3 days ago
Blackwood	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 1 minute ago from Cardiff, Wales

  @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

• 
  Gavin (@GhGriff27) reported 3 minutes ago from Cardiff, Wales

  @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 6 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 10 minutes ago from Cardiff, Wales

  @bt_uk How about you just provide the service we’re paying for…

• 
  Rob S Photography (@photographyrsp) reported 14 minutes ago from Porth, Wales

  Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

• 
  Alwyn (@ibsen67) reported 17 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 20 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 23 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  MissESilcox (@MissESilcox) reported 33 minutes ago from Cardiff, Wales

  The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

• 
  Dafydd Lewis (@dafyddlewis82) reported 35 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  Ondine (@ondineb) reported 36 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  Adam Lee (@AdamLee2011) reported 40 minutes ago from Newport, Wales

  Bt sport not working on virgin media 😡 #Btsport #virginmedia

• 
  Peter N (@gooner1947) reported 45 minutes ago from Blackwood, Wales

  @bt_uk Send me the £20! Mine has been awful lately. So so slow!

• 
  WPTuts (@WPTutz) reported 45 minutes ago from Pontypool, Wales

  @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

• 
  Ryan Crocker (@crocker74) reported 46 minutes ago from Cardiff, Wales

  @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

• 
  Citrus Arts UK (@CitrusArtsUK) reported 47 minutes ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  Nickynackynoo (@nicnacnoopixs) reported 53 minutes ago from Trethomas, Wales

  @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

• 
  Steveo Davies (@STEVEOLUCKY7) reported 55 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 55 minutes ago from Merthyr Tydfil, Wales

  @bt_uk is there an issue with full fibre broadband in the south wales area?

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Liddle (@aboycalleddavid) reported 4 minutes ago

  @bt_uk Is there a problem with account logins? I am trying to log in but when I get to the page where I enter my verification code sent to my email - the box disappears and the screen flicks to a white screen

• 
  Marc Harris (@Marcharris1687) reported 4 minutes ago

  @bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues

• 
  moz💤 (@tinnie31) reported 8 minutes ago

  @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

• 
  Paul stagg (@Staggly) reported 8 minutes ago

  @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 9 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  TSLG13007 (@TSLG13007) reported 11 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  Nix's (@nickinoonoos) reported 12 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  Stephen Blair (@stevie_blair) reported 15 minutes ago

  @bt_uk Can’t get through to anyone that’s the problem

• 
  WTF...😂 (@Aliens2back000) reported 17 minutes ago

  @bt_uk I've been a long-time BT TV customer, but with only the BBC left for news (versus Sky's 10+ channels), I need better choices. Enough is enough! Please expand your news lineup or risk losing subscribers. Waiting..

• 
  Andy Mich (@MrAndyMich) reported 23 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.