BT (British Telecom) Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Pontypridd, Barry, Cwmbran, Newbridge, Caerphilly, Porth, Treharris, Abertillery, Hengoed, Tonypandy, Pontypool, Aberdare and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia
(@sophiadavis92) reported
@bt_uk Diagnostic tool said you are doing work on the network. Are you able to confirm this at all
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Melvin Wagstaff
(@LuvFB_HateFifa) reported
@btsportfootball Atalanta beat Liverpool at Anfield last season. So although I agree with a lot of what Scholes is saying, Atalanta aren't a poor team, especially away. #UCL #BTsport #MUNATA
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Ash’ Sugden
(@Ash_Sugden1994) reported
@bt_uk there has been BT Vans by the Green Connection Box down the road on numerous occasions, but we’ve had no explanation as to why our connection is dropping out, yet being billed for a service we can’t use fully - 2/2
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Darren Craig
(@helloiamdarren) reported
@bt_uk Any known issues in and around Belfast? My FTTP connection has just dropped and wanted to check before organising an engineer. Thanks.
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CJ
(@CJoneses100) reported
@Izain1 @btsport Precisely what I just tweeted them and plan to write a formal complaint. That coverage was utterly disgraceful towards #Atalanta
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Bev Muir
(@ellajack1) reported
@bt_uk are there any known broadband issues in South Croydon London? Having problems logging into WiFi
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Nigel Parsons
(@twoputtman) reported
@susanstanwix @BTCare Left BTyears ago because of the ever increasing charges and crap service. Have had my phone line and broadband from EE ever since and cant fault it as well as being cheaper.
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Sunshine 🌞
(@lineup1978) reported
@btsportfootball @btsport Any other team coming from 2-0 down commentators oh what a team outstanding come back. Then Us - not good enough they will get beat easy by a better team it’s worrying. Hate listening to the ****. Not a win worth celebrating.
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Ryan Tatham
(@tatham91) reported
Is there a more miserable man than Paul Scholes, *******. Also sounds like he’s got a mouthful of pudding when he talks #BTSport #UCL
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Neil BennettAAE MIMI
(@neilbennett23) reported
@bt_uk So I can be let down again?