1. Home
  2. Companies
  3. BT (British Telecom)
  4. Caerphilly, Wales
BT (British Telecom)

BT (British Telecom) Outage Report in Caerphilly, Wales

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Caerphilly come from postal codes CF83 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Pontypridd, Caerphilly, Cardiff, Aberdare, Pontypool, Hengoed, Blackwood, Tonypandy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, Bargoed, and Ynysddu.

CityProblem TypeReport Time
Newport Wi-fi 2 days ago
Pontypridd Wi-fi 3 days ago
Newport Internet 3 days ago
Newport Internet 3 days ago
Newport Internet 4 days ago
Caerphilly Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • ferch_Cenydd
    Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • cosmickx
    🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • desta_omar
    Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • cosmickx
    🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • MHswans
    Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • speedupdating
    Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • iainmspillane
    anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

  • OzUrfaCardiff
    OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • Owen_Jenkss
    Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • Mr_Mallett666
    🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • JanineBates
    Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • murfilicious
    Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • asparrow7172
    Andy Sparrow (@asparrow7172) reported

    @BBCSport @_SkysportsF @btsport - just be aware please that unless you actually support Liverpool 90% of the English football watching public want them to get absolutely thumped. So cut out the jingoistic claptrap. Ps. #mcfc actually won the Premier League this year not #LFC

  • T7b42
    T7b4 (@T7b42) reported

    @bt_uk Is there a outage or something up with BT Broadband? I'm having troubles with connecting with having 150+ ms, I usually have about 20 - 30 but all morning I have been disconnected from Wi-Fi. P.s I have reset an restored the router multiple times. :)

  • janemcon
    janemcon (@janemcon) reported

    @bt_uk appalling service from BT have been trying to sort an issue regarding accounts for nearly a month. Have been passed from pillar to post and still got nowhere

  • liamfjournalist
    Liam Fitz 🇺🇦 (@liamfjournalist) reported

    Terrible that @btsport won’t put the match on free to air tv and instead we’ve got to watch it via YouTube with a 1 min delay. What a joke of a company @btsportfootball @btsport! #ucl #UCLfinal

  • GazNorm15
    GazNorm (@GazNorm15) reported

    @themichaelowen @btsport @ChampionsLeague Poor Rio in amongst that lot 🙈

  • SteveTxnobflanx
    Steve Timberlake ⚒ (@SteveTxnobflanx) reported

    When are @btsport going to ditch Rio he’s so ****!

  • Danman922
    Dan (@Danman922) reported

    @themichaelowen @btsport @ChampionsLeague Worst punditry team

  • DawsonSdws74
    Steven Dawson (@DawsonSdws74) reported

    @bt_uk That took some replying but would expect nothing less from BT and the issue is still not sorted despite promises a temporary line would be fitted yesterday. Hard to do when they have not been out. I'm raising the matter through the ombudsman as I'm sick of false promises

  • meckphiri
    Meck Phiri (@meckphiri) reported

    @btsport you be stay off this revenge talk now, next time please bring ex realmadrid players to support their team you have Steve and Owen supporting Liverpool hello?????

  • HodiniPath
    Path Hodini (@HodiniPath) reported

    @themichaelowen @btsport @ChampionsLeague I guess we are going to hear bumch of stupid comments tonight🙄😡..