BT (British Telecom) outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

BT (British Telecom) signals over the past 24 hours, with local activity from Caerphilly, Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Caerphilly, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Blackwood, Newport, Caerphilly, Tonypandy, Abertillery, Hengoed, Pontypridd, and Pontypool.

City	Problem Type	Report Time
Cardiff	Internet	3 days ago
Blackwood	Total Blackout	3 days ago
Newport	Wi-fi	6 days ago
Newport	Internet	9 days ago
Caerphilly	Wi-fi	13 days ago
Newport	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 20 seconds ago from Cardiff, Wales

  @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

• 
  Chris Murphy (@murfilicious) reported 31 seconds ago from Cardiff, Wales

  @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

• 
  Nick Speed (@speedupdating) reported 1 minute ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

• 
  Ondine (@ondineb) reported 2 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 6 minutes ago from Cardiff, Wales

  @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

• 
  Neil 'DBtC' (@crfc1876) reported 9 minutes ago from Cardiff, Wales

  @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

• 
  Pauline Lomax (@RedhillsAnnie) reported 20 minutes ago from Cardiff, Wales

  @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

• 
  Neil 'DBtC' (@crfc1876) reported 22 minutes ago from Cardiff, Wales

  @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

• 
  Ryan Crocker (@crocker74) reported 25 minutes ago from Cardiff, Wales

  @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 32 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  Tom Neville (@TNevillee) reported 35 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Ondine (@ondineb) reported 44 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

• 
  Jai Sullivan (@jaisullivan) reported 46 minutes ago from Cardiff, Wales

  @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

• 
  MissESilcox (@MissESilcox) reported 47 minutes ago from Cardiff, Wales

  The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

• 
  Tom Neville (@TNevillee) reported 48 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 48 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  Richard A. Hughes (@ricardofodol) reported 53 minutes ago from Llanharan, Wales

  @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

• 
  Andrew Hazard Photography (@AndrewHazard) reported 54 minutes ago from Panteg, Wales

  @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

• 
  Steve Johns (@johnsey80) reported 55 minutes ago from Cardiff, Wales

  I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

• 
  Dai Williams (@Dai_ssrs) reported 57 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren Peters (@wizza_wozza) reported 3 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Sev (@Sevka_T) reported 8 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

• 
  Gari MacColl (@JGMacColl) reported 10 minutes ago

  @bt_uk Hi. I'd like to not pay you over £70 a month for a copper wire broadband service and a landlines number. Can you tell me the best way to leave yourselves after 17 years?

• 
  Julie Chrimes (@jueandgaz) reported 16 minutes ago

  @btbusinesscare I’m sick to death of trying to get my issue solved, 6 months and you still haven’t sorted it, shame on BT Business 😡

• 
  Niall Carson (@niallcarsonpa) reported 18 minutes ago

  @EDiamond136 @bt_uk Absolutely 💯 people get laid off from companies after 30 years service by a boss who has been there 6 months. I see it every year in every type of business. The lack of respect for peoples loyalty is wild

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 20 minutes ago

  @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  Even The Stars Music (@eventhestarsuk) reported 24 minutes ago

  @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

• 
  GG (@G1NG3R_N1NJA_13) reported 28 minutes ago

  @bt_uk your health check isn’t working. Your stupid robot tells me my speeds are fine. I’m playing ps5 on a wired connection with an upload varying between 15-20 and it should be 100. There is clearly an issue and I cannot do a thing about it.

• 
  patrick mcgill (@_mowgli73) reported 28 minutes ago

  @bt_uk wifi is dropping to ridiculously slow levels ( 2.4mbps). Contract has just run out....coincidence? Tried to do an online check and your online service is down. Shocking

• 
  MumOfASwiftie (@Annette62702479) reported 29 minutes ago

  @KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.

BT (British Telecom) outage reports by location

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England

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Scotland

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