BT (British Telecom) Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Newport, Caerphilly, Cardiff, Aberdare, Pontypool, Hengoed, Blackwood, Tonypandy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, Bargoed and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Wi-fi | |
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Max
(@Max25143798) reported
from
Newport, Wales
@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Simon Evans
(@SimonLemons47) reported
from
Cardiff, Wales
@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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markg
(@markygee6) reported
from
Cardiff, Wales
@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Annette Pritchard
(@touristory) reported
from
Barry, Wales
With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
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John Rose
(@Thezimbabwean1) reported
from
Llantwit Major, Wales
@dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Christian Nehls
(@NYR_Jugs88) reported
from
Dinas Powys, Wales
Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Sellers
(@Charles_Sellers) reported
@mewhitehead @bt_uk It’s beyond time that the BT management responsible for so called Customer Services were held accountable. I feel sorry for the agents who no doubt are working from home #wfh which is fine when an archaic system works but when it doesn’t …..
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mewhitehead
(@mewhitehead) reported
@bt_uk Sent - please confirm you have it! I need to ask as I’ve lost all faith in the customer service here! The minute I called for the original query I was misled and the circus from there! And now I just spent 3 hours on your chat with result being - nobody understood my query!
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BrydonN
(@BrydonN2) reported
@btsport One question : how can I cancel my subscription?
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Phil Soskin
(@phil_soskin) reported
@bt_uk Missed a call from Shannon in Stoke yesterday. Spoke to a colleague this morning who told me Shannon needed to deal with my ongoing multiple issues. NO CALL RECEIVED.
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dunham
(@dundeeham) reported
@bt_uk bought bt broadband on June 11th, waited till July 8th for the router to be dispatched. It’s never worked. I’ve had 3 different excuses and 3 different engineer call outs and still no internet in august. #btbroadband #disgrace
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Justin Barker
(@JustinBarker77) reported
@BTCare returned my equipment weeks ago when I closed my service. Kept proof of postage. Just had second reminder to return my kit. Can you please confirm you’ve received it. I do not want the hassle of you charging me and refunding because it takes 3 weeks to process. Thanks
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mewhitehead
(@mewhitehead) reported
@Charles_Sellers @bt_uk I’m with you. The standard is ridiculous, I couldn’t get through on a call so went on the chat to find out when a manager was calling me about my open complaint, been waiting since Wednesday! Only to have the incompetent agent close my complaint down!! FUMING!!
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Clare Jones
(@ClareJo30800488) reported
@btsport Men! Football! Not interested,they never win anything #itscomehome
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Jim Christopher
(@pomphlett57) reported
@bt_uk no broadband for 8 days!! Thanks so much……all subscriptions useless, no security cameras working. No fix in sight and getting fobbed off on every call. #Useless
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Wendy Osborne
(@PersonTwentyTwo) reported
@staplenick @bt_uk @JohnStapletonTV Email the CEO Philip Jansen about BT’s Breech of Contract as they are charging you for a service that they are not providing. I received a phone call same evening from their executive team and they sorted the issue straight away (after months of asking)