BT (British Telecom)

BT (British Telecom) Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caerphilly, Wales 12/03/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Cwmbran, Blackwood, Aberdare, Caerphilly, Pontypridd, Barry, Newbridge, Porth, Treharris, Abertillery, Hengoed, Tonypandy and Pontypool.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomBlackwood Internet
United KingdomCardiff Internet
United KingdomAberdare Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dion34339272 Dion (@Dion34339272) reported

    @bt_uk how do I cancel my BT Sport App subscription ? Gone on to MyBT and and still can’t find anything

  • KTP_1980 KTP (@KTP_1980) reported

    @bt_uk Any issues with broadband in EH12 atm?

  • skippy_72 SteveC (@skippy_72) reported

    @bt_uk Hi. Latest version of BT Virus protect has installed onto my Mac (Mojave). When try to update McAfee crashes and hangs my computer. This has also happened to a relative so not unique to myself. Any advice? I can see others having issues with Big Sur so new version issue?

  • ukalex Alex Harris (@ukalex) reported

    @GamesJobsJamie @bt_uk They did the same to me and I am also a BT Broadband customer

  • GamesJobsJamie Jamie Clarke (@GamesJobsJamie) reported

    @bt_uk you have just sent me an email cancelling my PS5 order saying I am not a BT broadband customer! I have BT fibre which I renewed again last week as the original consultant never renewed it properly first time and now you have cancelled my PS5 order!!!!

  • Gueneveve Genevieve has left the building ツ (@Gueneveve) reported

    @ianmjones1981 @bt_uk Agreed. Same here. It literally never works reliably. If at all.

  • nahte999 𝐧𝐚𝐡𝐭𝐞 (@nahte999) reported

    @GianWingu @bt_uk how did u fix?

  • ukalex Alex Harris (@ukalex) reported

    .@BTCare @btshopuk Cancelled my PS5 order for not being a BT Broadband customer...I AM! For many years now. Please check the land line associated with my order delivery address S007665923 - Time to leave for @HeyBroadband perhaps?

  • treesurgeon47 Marshalls (@treesurgeon47) reported

    @bt_uk BT ‘Beyond Limits’?!? You can’t even fix my phone!!

  • ukalex Alex Harris (@ukalex) reported

    @bt_uk please help